Key responsibilities include:

• Leading the team: owning the web roadmap, prioritizing and communicating clearly, and managing a lean team of web developers and designers
• Managing quality and reliability: owning the quality of everything that ships, designing and running planning around urgent issues, and building systems to keep marketing sites secure, performant, and compliant
• Managing our stack: overseeing Scale's integrations on web properties, managing relationships with web vendors, internal security, and IT teams, and regularly auditing the AI tooling

Ideal candidate will have:

• 4+ years in web management, digital operations, or a related field, including direct people management
• Technical fluency: comfortable in conversations about architecture, deployment pipelines, or front-end frameworks
• Experience managing AI integrations or APIs: genuine curiosity about how the underlying models work
• Operational instinct: keeps clean documentation, runs tight sprint cycles, and treats QA as a feature
• Calm under pressure: steadies the team when something breaks
• Ambitious and meticulous: motivated by achieving broader business results, and sweats the small details that compound over time into a reputation for quality

Please note that our policy requires a 90-day waiting period before reconsidering candidates for the same role.

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Key responsibilities include:

• Owning the design and evolution of the build, test, and release systems that power the platform.
• Defining architecture for a Bazel-based monorepo, including performance, caching, and dependency graph scalability.
• Improving build performance and correctness, including incremental builds, caching strategies, and graph optimisation.
• Designing and operating test infrastructure, focusing on reliability, isolation, and signal quality.
• Building and improving release and rollout systems, including deployment pipelines, canarying, and rollback.
• Improving end-to-end developer velocity, from local iteration to production deployment.
• Debugging and resolving complex issues across the pipeline, including build failures, dependency issues, test flakiness, and release regressions.
• Establishing standards for reproducibility, observability, and operability across build and release systems.
• Identifying and eliminating systemic failure modes across the development lifecycle.

Requirements include:

• 10 or more years of experience building and operating production systems at scale, with ownership of critical infrastructure.
• Strong experience with build systems and dependency graphs such as Bazel, Buck, Pants, or similar, or the ability to quickly ramp on Bazel in a large monorepo environment.
• Experience designing and improving build, test, and release pipelines, with a focus on performance, correctness, and reproducibility.
• Strong systems understanding of how code moves from source to build to test to production.
• Hands-on experience debugging complex system issues, including build failures, dependency issues, test flakiness, and release regressions.
• Experience owning systems with strict reliability and performance requirements.
• Strong proficiency in at least one of Python, Go, or Rust, and comfort working across languages in a polyglot codebase.
• Proven ability to define architecture and drive technical decisions end-to-end.
• Strong judgment in balancing developer velocity, system complexity, and reliability.
• Ability to operate effectively in ambiguous, fast-moving environments with high ownership.

Preferred qualifications include deep experience with Bazel at scale, including remote caching, remote execution, and build graph optimisation, as well as experience designing hermetic and reproducible build systems.

At World Labs, we're looking for fearless innovators who thrive on challenges and aren't afraid to tackle the impossible. We're resilient builders who can weather the storms of groundbreaking research and come out stronger. We're mission-driven, collaborative, and passionate about creating the best spatially intelligent AI systems, and using them to empower people.

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As a Senior Software Developer, you will play a key role in developing and maintaining the backend infrastructure that powers Renewal, our React Native mobile application. Your focus will be hands-on, delivering technical solutions using Azure Functions while ensuring reliability, scalability, and best practices across our cloud-based platform.

Reporting to the Senior Tech Lead, you will design and implement new features and services, as well as maintaining and improving our existing Azure-based infrastructure. You will ensure all changes are well-architected, thoroughly tested, and aligned with our technical standards.

Your opinion matters within your role - your peers will look to you as a technical expert within the team. You will make important architectural decisions that align with our infrastructure, and be able to explain these decisions clearly to both technical and non-technical team members.

Experience that will put you ahead of the curve

Core Requirements:

• C# and .NET (experience with Azure Functions specifically is highly desirable)
• Microsoft SQL Server / Azure SQL Database
• Azure Services (particularly Azure Functions, Azure Blob Storage, and Azure B2C)
• RESTful API design and development
• Experience with third-party API integrations (Salesforce experience is a plus)

Additional Valued Experience:

• JavaScript (ES6+) / TypeScript / Node.js
• Application monitoring practices, such as metrics, tracing and logging
• Performance optimisation and debugging techniques for serverless architectures
• Experience with testing frameworks (e.g. XUnit, Jest, MSTest)
• Experience of building software by a test-first approach (TDD, BDD)
• Experience with build & deployment pipelines (CI/CD) using Azure DevOps
• Knowledge of Modern Architecture (Serverless, Microservices, Eventing/Messaging)
• Understanding of authentication and authorization patterns (OAuth 2.0, OpenID Connect)
• Terraform experience

What's in it for you

This is a Remote based role

… Plus more great perks, which include;

• Uncapped leave, because we trust you to manage your workload and time
• When we hit our targets, enjoy a share of our profits with a bonus
• Refer a friend and get rewarded when they join Future
• Wellbeing support with access to our Colleague Assistant Programmes
• Opportunity to purchase shares in Future, with our Share Incentive Plan

Internal job family level

Technology 5

Who are we…

We’re Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.

We’ve got ambitious plans that further build on our growth momentum and unlock new opportunities – and we’re looking for driven people who want to be a part of it!

Our Future, Our Responsibility - Inclusion and Diversity at Future

We embrace and celebrate diversity, making it part of who we are.

Different perspectives spark ideas, fuel creativity, and push us to innovate. That’s why we’re building a workplace where everyone feels valued, respected, and empowered to thrive.

When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It’s not just about what you bring to the table — it’s about making sure the table has room for everyone.

Because a diverse team isn’t just good for business. It’s the Future.

Find out more about Our Future, Our Responsibility on our website.

Please let us know if you need any reasonable adjustments made so we can give you the best experience!

#LI-Remote

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Location

London, UK

Employment Type

Full time

Department

Applied AI

About the Team:

The ChatGPT Infrastructure team is responsible for the platform that powers ChatGPT, one of the fastest-growing consumer products in history. We build, scale, and operate the infrastructure that enables rapid experimentation, reliable deployment, and global delivery of AI-powered experiences. As we expand our global footprint, we’re investing in establishing a leadership presence in London to help shape our growing office and drive collaboration across OpenAI’s international teams.

About the Role:

We’re looking for an experienced Engineering Manager to lead the ChatGPT Infra team from our London office. In this dual role, you’ll be both a technical leader and the site lead for our London engineering hub. You’ll be responsible for building and mentoring a world-class infra team, helping to scale ChatGPT infrastructure, and fostering a strong, inclusive engineering culture at our growing international site.

You will:

• Lead a team of infrastructure engineers focused on availability, scalability, and performance for ChatGPT.

• Collaborate closely with product and research teams to deliver a seamless and robust experience to millions of users.

• Define and drive technical strategy for key components such as deployment pipelines, service mesh, observability, and CI/CD systems.

• Partner with recruiting to grow the London engineering team and represent OpenAI in the local tech community.

• Serve as a cultural ambassador and people manager, supporting cross-functional collaboration and site operations.

• Operate with a high degree of autonomy and ownership, with support from global leaders and peers.

Qualifications:

• 7+ years of hands-on engineering experience, ideally in high-scale systems, distributed computing, or developer platforms.

• Demonstrated success in leading cross-functional projects and collaborating across product, infra, and research orgs.

• Passion for building strong, inclusive teams and mentoring engineers of all experience levels.

• Experience operating production services in cloud environments (e.g., AWS, GCP, Azure).

• Comfortable wearing multiple hats — from deep technical discussions to team planning and office leadership.

• Based in or willing to relocate to London.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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