You'll combine deep technical fluency with the leadership judgment needed to operate across segments, regions, and partner types,from global health foundations to leading research institutions to frontline non-profits. You'll set the vision for how we scale our expertise from a handful of flagship partnerships to an ecosystem of organisations operating as AI-native, and you'll be accountable for the team, processes, and cross-functional relationships that make that possible.

In collaboration with Beneficial Deployment’s Head of Nonprofits, Product, Engineering, Policy, and our broader GTM organisation, you'll help ensure our partners incorporate Claude into their work responsibly, effectively, and in ways that meaningfully accelerate their missions. You'll represent Anthropic as a senior technical leader on some of our most visible and consequential partnerships, while maintaining our best-in-class safety standards.

Responsibilities:

• Lead, grow, and mentor a globally distributed team of Architects supporting mission-driven non-profits across education, global health, economic mobility, and life sciences

• Set the vision, strategy, and operating model for how Applied AI shows up in Beneficial Deployments,from discovery through deployment, and from individual partnerships to ecosystem-wide infrastructure

• Establish hiring plans, team structure, and career development paths as we scale the team globally; set goals and reviews that promote growth, output, and a high bar for technical excellence

• Partner closely with segment leads and senior partner leadership to understand requirements and shape engagements on our highest-impact partnerships

• Drive the design of cohort-based accelerators, Claude Code enablement programmes, and other scalable mechanisms that multiply our impact across many organisations simultaneously

• Identify patterns across partners and segments to inform what we build at the ecosystem level,MCPs, evals, reference implementations, and shared infrastructure

• Collaborate with Product and Engineering to surface partner needs, influence roadmap, and ensure learnings from the field shape how Claude evolves

• Represent Anthropic externally with senior leaders at foundations, non-profits, research institutions, and government-adjacent organisations

• Travel to partner sites globally for workshops, technical deep dives, and relationship building

• Help shape team processes and culture as Beneficial Deployments scales, and contribute to the broader Applied AI leadership community at Anthropic

• Travel is 30-40% due to the global nature of the team (SF, NYC, London and Bengaluru) and events across Beneficial Deployments.

You may be a good fit if you have:

• 10+ years of experience in technical, customer-facing roles (Solutions Architect, Forward Deployed Engineer, Customer Engineer, Sales Engineer, or similar), with meaningful exposure to complex, high-stakes deployments

• 7+ years of engineering or technical leadership experience, preferably building and scaling customer-facing or forward-deployed teams globally

• Experience working with or inside mission-driven organisations,education, healthcare, scientific research, global development, or non-profits,and a genuine understanding of the constraints, incentives, and operating realities of these sectors

• Familiarity with common LLM implementation patterns, including prompt engineering, evaluation frameworks, agent frameworks, and retrieval systems; working knowledge of Python

• A track record of building teams in ambiguous, fast-moving environments, and comfort wearing multiple hats as the team scales

• Strong executive presence and the ability to foster deep, trusted relationships with senior partner leadership

• Excellent communication, collaboration, and coaching abilities, with a love of teaching and helping others succeed

• The ability to think holistically, identify core principles that translate across scenarios, and make ambiguous problems clear

• A passion for making powerful technology safe and societally beneficial, and for thinking creatively about risks and benefits beyond existing playbooks

Strong candidates may also have:

• Experience leading globally distributed teams across time zones and regions

• Background in philanthropy, global health, education technology, or scientific research

• Experience designing cohort-based or programmatic delivery models that scale technical expertise across many organisations

• A working understanding of emerging research in agents, evaluations, and AI safety

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About this role:

As the Director of MedEcon, you will be a key leader in the organisation covering claims-based analysis, actuarial science, and medical economics. This is a foundational finance role that requires both strategic vision and hands-on execution. You will be responsible for building out the next generation of actuarial and medical economics capabilities while simultaneously delivering critical analyses that drive our business and clinical strategy.

While your actuarial knowledge is important, your core focus will be combining financial data, claims data, and operational performance data to drive insightful analysis that help push the Waymark care model forward through deep collaboration with analytics.

Reporting to the Chief Revenue Officer (acting CFO), you will lead financial performance measurement and forecasting for value-based contracts. You will be a technical expert who ensures we accurately forecast performance, understand cost trends, identify opportunities for clinical impact, and communicate our value to partners.

This role requires someone who can both develop sophisticated analyses themselves and build the infrastructure to scale these capabilities. You will work at the intersection of finance, partnerships, clinical operations, and analytics,translating complex actuarial and medical economics concepts into actionable insights for both internal stakeholders and external health plan and health system partners. You must be as comfortable building an IBNR model or conducting a cost trend analysis as you are presenting financial projections to a health plan CFO or helping to guide contract negotiations.

Understanding the nuances of Medicaid is essential and an added bonus if you have experience with Medicare Advantage and Dual Eligibles. Healthcare data in these populations can be incomplete and inconsistent, and the regulatory environment is complex and varies by state. Your deep expertise in these markets, combined with your ability to build robust analytical frameworks despite data challenges, will be critical to our success.

Key Responsibilities:

• Own savings forecasts and monthly financial close for all value-based contracts, including shared savings accruals, reserves, and IBNR development • Build and maintain financial models capturing performance drivers under MLR-based and RCT-based contract structures; monitor cost trends and provide early warnings of variances with recommended actions • Serve as the technical authority on total cost of care projections, conducting and reviewing sophisticated analyses, cost trend studies, and actuarial modeling as needed • Lead year-end contract reconciliation with health plan actuaries and provide actuarial/financial guidance during contract negotiations • Develop underwriting frameworks (MLR targets, performance guarantees, risk corridors) and build methodologies to accurately measure organisational performance across contract structures • Perform deep-dive cost trend analyses to identify clinical impact opportunities; generate insights that drive clinical model innovation and support strategic planning across market opportunities and growth scenarios • Serve as the primary technical counterpart to health plan actuaries during data validation, reconciliation, and negotiations • Lead discussions to resolve methodology differences and communicate findings clearly to non-technical stakeholders • Develop compelling value narratives and analytical exhibits that translate complex medical economics findings into actionable recommendations • Build, grow, and lead a best-in-class medical economics and actuarial function • Develop analytical tools, data infrastructure, and reporting frameworks that improve team efficiency and scale capabilities • Dive deep into data quality issues and work cross-functionally to resolve discrepancies; write analytical memos and reports that communicate findings to senior leadership

Minimum Qualifications:

• Advanced degree in a quantitative field (actuarial science, statistics, mathematics, economics, public health, or related) • 10+ years of progressive experience in health actuarial science or medical economics, with at least 3-5 years in a leadership role • Demonstrable expertise in Medicaid, including capitation, risk adjustment, MLR requirements, and regulatory frameworks • Proven track record with value-based care arrangements, shared savings contracts, and risk-bearing models, including contract underwriting, performance forecasting, and financial reconciliation • Expert-level proficiency in actuarial and medical economics methodologies (reserving, pricing, trend analysis, total cost of care modeling); strong SQL, Python, and/or R skills; advanced Excel/financial modeling; and experience with large, complex healthcare datasets • Demonstrated ability to build and lead high-performing analytical teams in growth-stage organisations, with exceptional communication skills across technical and non-technical audiences • Equal parts strategic thinker and hands-on executor , able to build vision and infrastructure while personally conducting sophisticated analyses • Comfortable with ambiguity, fast-moving priorities, and building effective cross-functional partnerships

Preferred Qualifications:

• ASA credential or meaningful progress toward FSA • Deep Medicaid managed care experience, including state program variations, CMS regulations, and actuarial standards of practice (ASOP) • Understanding of care delivery models, clinical quality measures, and the relationship between clinical interventions and medical costs • Experience building analytical functions from the ground up in early-stage or high-growth companies • Genuine commitment to improving care for underserved populations and closing health equity gaps

Salary Range:

US Employees in San Francisco/Bay Area, New York City - $175,000 - $231,000

US Employees in Boston, Los Angeles, Seattle, Washington DC - $161,000 - $212,000

US Employees in Arlington, Denver, San Diego, Sacramento - $154,000 - $203,000

US Employees in Albany, Atlanta, Austin, Baltimore, Central/Southern, Charlotte, Chicago, Dallas/Fort Worth, Detroit, Houston, Las Vegas, Miami, Milwaukee, Philadelphia, Portland, Research Triangle, Salt Lake City, Twin Cities - $140,000 - $185,000

US Employees in Baton Rouge, Birmingham, Charleston, Cincinnati, Cl

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Key Responsibilities:

Presales & Solutioning: Own end-to-end presales activities including RFP responses, proposals, and proactive pursuits. Design and present innovative solutions leveraging Dynamics CRM, Power Platform, Azure services, and integration frameworks. Collaborate with sales teams to identify opportunities and craft winning strategies.

Domain Expertise: Apply deep knowledge of Financial Services processes and regulatory requirements to solution design. Act as a trusted advisor for clients on digital transformation initiatives.

Business Development: Drive proactive pipeline generation and client engagement. Build strong relationships with key stakeholders and influence decision-making at senior levels.

Team Enablement: Mentor and guide solution architects and consultants. Foster a culture of innovation and continuous learning within the practice

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Our ERP practice helps some of the largest global firms and most recognizable brands deliver value and business transformation enabled by digital ERP solutions and services. Our ERP services covering strategy, implementation and innovation help clients delivering true value and achieve their transformation agenda.

The Role

As a SAP Cutover Lead, you will be responsible for leading the end-to-end cutover process, including planning, preparation, execution, and post-go-live stabilization. You will develop detailed cutover strategy, plans, and checklists in collaboration with project managers, workstream leads, and client stakeholders. You will also coordinate activities across SAP functional, technical, infrastructure, and business teams to ensure alignment and readiness.

Responsibilities

• Lead the end-to-end cutover process, including planning, preparation, execution, and post-go-live stabilization.
• Develop detailed cutover strategy, plans, and checklists in collaboration with project managers, workstream leads, and client stakeholders.
• Coordinate activities across SAP functional, technical, infrastructure, and business teams to ensure alignment and readiness.
• Manage data migration dependencies, system downtime planning, and rollback scenarios.
• Conduct cutover readiness reviews and go/no-go assessments with leadership teams.
• Identify and mitigate risks and issues related to cutover activities.
• Prepare and present cutover status reports, dashboards, and executive updates.
• Support post-go-live hypercare activities and facilitate smooth handover to operations/support teams.
• Ensure compliance with project governance, methodologies, and change control processes.
• Collaborate with client PMO, release management, and technical teams for integration with non-SAP systems.

Requirements

• 10+ years in SAP program delivery. Proven project and program delivery track record across multiple full lifecycle SAP programs, including multi-country roll-outs of significant size, scope and complexity for ECC and S/4 HANA.
• Substantial proven experience working in client facing consulting roles.
• Proven experience managing SAP cutovers across one or more modules (S/4HANA, ECC, BW, SCM, etc.).
• Strong understanding of SAP technical landscapes, transport management, and data migration tools (e.g., LSMW, BODS, Migration Cockpit).
• Experience in SNP CrystalBridge solution is a big advantage.
• Experience with project management tools (e.g., MS Project, Jira, Smartsheet).
• Experience with S/4HANA implementations or conversions.
• Familiarity with agile and hybrid delivery models.
• Prior experience in large global rollouts or multi-country deployments. Experience of working with global teams and a track record of leading teams of consultant based locally and remotely.
• SAP or PMP certification preferred.
• Ability to articulate value based propositions, own and review program financials, and lead proposal presentations in order to create a compelling propositions for clients.
• Ability to lead teams to prepare large proposals and program plans, facilitate leverage differentiators (e.g. specific consulting frameworks, etc.).
• Outstanding communication skills (verbal and written) and presentation skills, with the ability to influence C-Level stakeholders within client organizations.
• Project-related mobility/willingness to travel.

Benefits

We offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal ambitions. Curious to learn more? We’d love to hear from you.... Apply today!

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As a Digital Operations & Service Management Consultant, you will advise clients on designing, evolving, and operating modern IT and Digital operating models in response to AI adoption, cloud transformation, cyber resilience, and complex service ecosystems.

You will lead or contribute to proposals and engagements focused on IT and AI Operating Model strategy and design, including the definition of roles, decision rights, governance, service accountability, and performance metrics, with a strong focus on transitioning towards AI-enabled and agent-supported operating environments.

You will lead project teams to deliver current-state assessments, target operating model (TOM) design, and implementation of ITSM and SIAM governance, principles, and operating processes, ensuring effective integration into existing service delivery environments.

Key Responsibilities & Capabilities

• Provide expert advisory support to organisations seeking to optimise IT service delivery and digital operations
• Design and implement Target Operating Models (TOMs) aligned to AI, Cloud, Cyber and Service Management strategies
• Advise and guide the design and implementation of Service Integration & Management (SIAM) models in multi-vendor and delivery function environments
• Support organisations moving towards AI-enabled operations, ensuring AI governance aligns with enterprise-wide controls and risk frameworks
• Analyse current IT organisational design, operating models, and ITSM processes to identify improvement opportunities
• Develop practical, execution-ready transformation roadmaps
• Contribute to and lead the development of consulting offerings and thought leadership
• Govern and manage the execution of operating model and service management transformations
• Establish performance metrics and success measures to drive continuous improvement
• Work confidently across Agile, product-centric, and traditional SDLC delivery models
• Lead senior client conversations and articulate the value of IT and Digital Operations to the business
• Experience working with ITSM tools and platforms (e.g. ServiceNow) and advising on tool selection

Requirements

• Bachelor’s degree from an accredited university
• ITSM certification (e.g. ITIL) or equivalent practical experience
• 8 - 15+ years’ experience (grade dependent) in Operating Model Design, SIAM, ITSM Strategy, or CIO Advisory roles within leading consulting firms or large-scale enterprises
• Demonstrated experience designing and implementing Operating Models and/or Service Management frameworks
• Strong stakeholder management and executive-level communication skills
• Proven leadership experience managing high-performing, multidisciplinary teams

Benefits

Join our growing Digital Operations & Service Integration practice within Technology Transformation Consulting and help shape how organisations run technology in the age of AI.

Our team focuses on Operating Model Design (TOM), Service Integration & Management (SIAM), and AI-enabled IT Operations. We work with CIOs and senior technology leaders to redesign digital operating models, integrate complex multi-vendor ecosystems, and enable scalable AI, cloud, and cyber capabilities.

We operate at the intersection of strategy and execution - defining decision rights, governance structures, service accountability, and performance models that allow technology organisations to move from fragmented operations to resilient, AI-ready enterprises.

As part of this team, you will contribute to high-impact transformations across EMEA, including AI rollouts, cloud operating model redesign, M&A integration and service separation, and modern SIAM implementations. You will collaborate with multidisciplinary experts across consulting and technology to deliver pragmatic, measurable outcomes.

This is a team that values structured thinking, intellectual curiosity, and execution excellence. We offer the opportunity to shape market-leading offerings in one of the fastest-evolving areas of CIO advisory.

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You will lead or contribute to proposals and engagements focused on IT and AI Operating Model strategy and design, including the definition of roles, decision rights, governance, service accountability, and performance metrics, with a strong focus on transitioning towards AI-enabled and agent-supported operating environments.

You will lead project teams to deliver current-state assessments, target operating model (TOM) design, and implementation of ITSM and SIAM governance, principles, and operating processes, ensuring effective integration into existing service delivery environments.

Key Responsibilities & Capabilities

• Provide expert advisory support to organisations seeking to optimise IT service delivery and digital operations
• Design and implement Target Operating Models (TOMs) aligned to AI, Cloud, Cyber and Service Management strategies
• Advise and guide the design and implementation of Service Integration & Management (SIAM) models in multi-vendor and delivery function environments
• Support organisations moving towards AI-enabled operations, ensuring AI governance aligns with enterprise-wide controls and risk frameworks
• Analyse current IT organisational design, operating models, and ITSM processes to identify improvement opportunities
• Develop practical, execution-ready transformation roadmaps
• Contribute to and lead the development of consulting offerings and thought leadership
• Govern and manage the execution of operating model and service management transformations
• Establish performance metrics and success measures to drive continuous improvement
• Work confidently across Agile, product-centric, and traditional SDLC delivery models
• Lead senior client conversations and articulate the value of IT and Digital Operations to the business
• Experience working with ITSM tools and platforms (e.g. ServiceNow) and advising on tool selection

Requirements

• Bachelor’s degree from an accredited university
• ITSM certification (e.g. ITIL) or equivalent practical experience
• 8 - 15+ years’ experience (grade dependent) in Operating Model Design, SIAM, ITSM Strategy, or CIO Advisory roles within leading consulting firms or large-scale enterprises
• Demonstrated experience designing and implementing Operating Models and/or Service Management frameworks
• Strong stakeholder management and executive-level communication skills
• Proven leadership experience managing high-performing, multidisciplinary teams

Benefits

Join our growing Digital Operations & Service Integration practice within Technology Transformation Consulting and help shape how organisations run technology in the age of AI.

Our team focuses on Operating Model Design (TOM), Service Integration & Management (SIAM), and AI-enabled IT Operations. We work with CIOs and senior technology leaders to redesign digital operating models, integrate complex multi-vendor ecosystems, and enable scalable AI, cloud, and cyber capabilities.

We operate at the intersection of strategy and execution - defining decision rights, governance structures, service accountability, and performance models that allow technology organisations to move from fragmented operations to resilient, AI-ready enterprises.

As part of this team, you will contribute to high-impact transformations across EMEA, including AI rollouts, cloud operating model redesign, M&A integration and service separation, and modern SIAM implementations. You will collaborate with multidisciplinary experts across consulting and technology to deliver pragmatic, measurable outcomes.

This is a team that values structured thinking, intellectual curiosity, and execution excellence. We offer the opportunity to shape market-leading offerings in one of the fastest-evolving areas of CIO advisory.

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About the role

We’re looking for a Solutions Architect to help build and define this function at Synthesia. This is a critical role - you’ll shape how we partner with customers to drive adoption, value, and measurable business impact.

You’ll work across Sales, Product, Engineering, and Customer Success to design solutions that unlock value at scale. This is not just implementation - it’s about architecting customer success, proving what’s possible, and accelerating customers toward full platform maturity.

You will be both strategic advisor and technical architect, helping customers:

• Make the right technical decisions

• Deploy the product and integrations successfully

• Operationalize change and scale

• Connect use cases to business outcomes

This role blends technical hands-on depth, commercial awareness, executive influence, and platform thinking.

What you’ll do

• Lead customer implementations end-to-end, ensuring adoption, measurable outcomes, and long-term scalability.

• Design architectures that map Synthesia’s capabilities to high-value customer use cases.

• Partner with Sales on solution scoping, proposals, API demos, and deal strategy.

• Build proofs of concept to demonstrate the art of the possible and accelerate customer buy-in.

• Create playbooks, frameworks, and integration patterns that help us scale how we deliver value.

• Act as a trusted advisor to technical and business stakeholders — including VP- and C-level audiences.

• Collaborate with Product and Engineering to bring the voice of the customer into platform evolution.

• Contribute to platform thinking — helping shape how we scale Synthesia from product → ecosystem.

What we’re looking for

• 5+ years in Solutions Architecture, Technical Consulting, or Pre-Sales within a SaaS environment

• Strong project & stakeholder management across multiple workstreams

• Hands-on experience working with APIs, workflows, or integrations

• Excellent storytelling and communication skills — able to engage technical and executive teams

• A commercial mindset — understanding how architecture drives adoption, retention, and expansion

• Proven experience building scalable frameworks, architectures, or delivery models

• Curiosity, initiative, and a builder mentality — with comfort navigating ambiguity in a high-growth environment

Benefits

• Competitive salary range: $140,000-$230,000 depending on experience

• Opportunity to work with a leading AI video platform for business

• Collaborative and dynamic work environment

• Professional development and growth opportunities

• Recognition and rewards for outstanding performance

How to apply

If you are a motivated and experienced Solutions Architect looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].

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