Whether you're crafting the perfect cocktail, greeting a familiar face by name, or quietly going the extra mile without being asked, you'll play a key part in delivering the warm, personalised experience that defines The Kennels.

The Kennels is the social heart of the Estate, welcoming sporting members from across horseracing, golf, motorsport, aviation and the Health Club. No two days are ever the same.

You might find yourself:

• Setting the tone for a relaxed golfers' breakfast
• Welcoming members for an afternoon coffee or light bite
• Supporting a lively evening service or buzzing live music event

All delivered with style, confidence and The Kennels' unmistakable charm.

This is not just another casual role. It's an opportunity to be part of a truly unique members' club - somewhere no two shifts are the same, and where your personality, attention to detail and passion for service genuinely make a difference.

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We are looking for a reliable and flexible individual with excellent communication skills and a strong ability to multitask. Previous experience in a similar role is desirable but not essential. If you have a passion for delivering outstanding customer experiences and are eager to join a dynamic team, we encourage you to apply.

As a member of our team, you can expect a competitive salary, comprehensive training, and opportunities for professional growth. We offer a modern and welcoming work environment, bike leasing, and a range of benefits including health insurance and paid annual leave.

If you are interested in this exciting opportunity, please submit your application via email to katja.neger@porsche-mainz.de.

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Introduction to role

At AstraZeneca, teams work across global boundaries to make an impact and find answers to complex challenges. This role sits at the heart of that mission, combining scientific depth with strategic leadership to advance care in chronic respiratory disease. As US Head of Medical, COPD, this position owns the medical strategy and execution for a novel Interleukin-33 targeting monoclonal antibody, crafting both product and disease area direction across the full lifecycle. Reporting directly to the VP Medical Respiratory, Immunology, Vaccines and Immune Therapies (R&I), this leader will guide a high-performing team, drive launches, and influence how evidence, access and clinical practice come together to transform outcomes for patients living with COPD and severe lower respiratory tract disease. Ready to steer a first-in-class biologic and redefine what’s possible in respiratory medicine?

Accountabilities

• Lead and grow the COPD US medical team, setting clear vision, priorities and standards for excellence in disease area and brand strategy and execution.
• Develop and deliver coordinated medical strategies and plans for COPD and related indications, ensuring alignment with global medical, US commercial and market access partners.
• Develop and implement Transforming Healthcare initiatives that shape the biologics market in COPD, severe LRTD and adjacent areas, using evidence and insight to influence clinical practice and care pathways.
• Own disease area and brand medical budgets and resource planning, ensuring optimal allocation to high-impact activities across the lifecycle.
• Co-lead the COPD Core Value Team with Commercial and Market Access leaders, connecting strategy, science, access and execution to deliver a cohesive launch plan.
• Continuously assess and communicate the competitive landscape, translating insights into differentiated positioning and tactical plans.
• Act as the primary US medical point of contact for the Global Product Team (GPT), providing strategic input on lifecycle management, phase IV strategy and study design.
• Partner with evidence generation teams to define and execute real-world evidence programs that address US clinical, payer and policy needs.
• Build and sustain positive relationships with external authorities, professional societies, patient groups and key internal stakeholders to inform strategy and amplify scientific leadership.
• Serve as a medical spokesperson for COPD in response to media inquiries when required, ensuring accurate, balanced and compliant communication.
• Coach, mentor and develop direct reports, actively leading succession, talent development and engagement within the team.
• Nurture a culture that values scientific rigor, teamwork, innovation and recognition, while maintaining full compliance with AstraZeneca policies and external regulations.

Essential Skills/Experience

• Sophisticated Scientific Degree (MBBS, PharmD, PhD, or MD) or equivalent education
• A Minimum of 7 years of experience in the pharmaceutical industry, ideally in Medical Affairs, working at the country and global/regional level
• Medical/clinical/scientific expertise in Respiratory Disease
• Experienced team leader, with a track record of establishing high performance teams
• Demonstrated track record delivering results in a sophisticated matrix environment, building capabilities, and leading impactful medical initiatives. Experience launching a new product
• US Regulatory Strategy Knowledge including product approval, label requirements/ negotiation
• Consistent track record to collaborate and build internal and external networks
• Strong intuition for business, with comprehensive understanding of the U.S. healthcare environment

Desirable Skills/Experience

• Leadership experience in US Medical Affairs for respiratory biologics or other specialty therapeutics.
• Direct involvement in major US product launches in COPD or related respiratory indications.
• Experience crafting or overseeing real-world evidence programs passionate about payer needs and healthcare system impact.
• Background working closely with field medical teams and external authorities to develop standards of care.
• Track record influencing cross-functional investment decisions using medical insights and data.

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

AstraZeneca offers an environment where medical leaders sit at the intersection of science and real-world practice, using evidence to influence how care is delivered today and tomorrow. Work alongside experts who embrace change because it sparks innovation, from bold real-world studies to pioneering launches that shift treatment paradigms in respiratory disease. Collaboration across research, medical and commercial functions is embedded in how things get done here, opening doors to new ideas, broader networks and continuous development without borders. Every study designed, every partnership built and every insight translated into practice contributes directly to better outcomes for patients and fuels the next wave of scientific progress.

If this opportunity to lead COPD medical strategy in the US excites you, apply now and take the next step in your career with AstraZeneca.

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In this pivotal role, you will collaborate with subject matter experts to build engaging, impactful content and deliver workshops tailored to diverse audiences, including developers, and other technical and non-technical users.

This role requires a strong understanding of AI concepts, developer workflows, and software development practices, coupled with exceptional communication and facilitation skills.

You will play a key role in ensuring our teams stay ahead of the curve in AI knowledge and application, driving innovation and competitive advantage across the firm.

The ideal candidate excels at adapting their communication style to suit different audiences, and is passionate about teaching and empowering others.

Responsibilities:

Developer Enablement and Advocacy

• Act as a champion for AI adoption and best practices within the organization, enabling developers to build and deploy AI-driven solutions.

• Tinker with and experiment with new AI tools, frameworks, and workflows to understand their potential applications and limitations.

• Identify and document best practices for integrating AI technologies into developer workflows, including coding, testing, deployment, and monitoring.

Content Development and Collaboration

• Design and develop engaging training content, including in-person workshops, virtual sessions, hands-on labs, and technical documentation, with a focus on developer enablement.

• Collaborate with AI subject matter experts and technical teams to create practical, actionable educational materials tailored to developers and engineers.

• Ensure training content stays up to date with the latest AI trends, tools, and methodologies.

Training Delivery

• Facilitate engaging and impactful training sessions for diverse groups, including developers, portfolio managers, and business leaders.

• Adapt tone, style, and delivery methods to suit the audience’s knowledge level and professional background.

• Travel as needed to conduct workshops and training sessions at various locations.

Qualifications/Skills Required:

Technical Expertise:

• Strong understanding of AI concepts, tools, and frameworks (e.g, common AI developer tools, consumer LLM products, AI agents, AI harnesses, tradeoffs required to use LLMs for different tasks)

• Familiarity with developer workflows, software development processes, and tools (e.g., Git, CI/CD pipelines, IDEs, etc.)

• Hands-on experience experimenting with AI tools and frameworks, with the ability to distill insights into practical guidance for developers.

Training and Facilitation:

• Proven experience designing and delivering technical training programs, workshops, or hands-on labs.

• Exceptional communication and facilitation skills, with the ability to engage and inspire technical audiences.

• Experience tailoring content and delivery methods to meet the needs of diverse audiences, including developers, engineers, and non-technical stakeholders.

• Experience designing and iterating training programs based on participant feedback and industry trends.

Collaboration Mindset:

• Ability to build relationships across technical and non-technical teams, acting as a trusted advisor and advocate for AI adoption.

• Passion for community building and enabling others to succeed.

• Curiosity and enthusiasm for experimenting with new technologies and sharing best practices.

• Comfort with ambiguity and a willingness to adapt to a rapidly evolving technology landscape.

• Strong desire to empower others and foster a learning culture within the organization.

Travel:

• Willingness to travel as needed to deliver training sessions at different locations.

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About AstraZeneca

At AstraZeneca, we're not afraid to do things differently. We're building a new kind of organization to reset expectations of what a bio-pharmaceutical company can be. This means we're opening up innovative ways of working, pioneering groundbreaking methods, and bringing cross-functional teams together.

Early Oncology is focused on attacking cancer from multiple angles through innovative modalities, realizing the potential of combinations, and building treatment regimens with depth, durability, and precision. This senior leadership position – within the Oncology Targeted Discovery Department – will be accountable for the generation of bioscience data packages to support candidate drug selection and clinical positioning of assets, including prioritization of cross-portfolio combinations.

We are seeking a dynamic and experienced leader to lead the drug discovery efforts in small molecule portfolios in Oncology R&D. In this role, you will report to VP, Small Molecule Bioscience and lead a bioscience department based in Kendall Square.

Key accountabilities include:

• Providing strategic leadership and direction for the Bioscience function and partnering with the Oncology Targeted Discovery senior leadership team in the vision and execution of the small molecule bioscience strategy.

• Evolving the capabilities and fostering a collaborative and high-performing culture, ensuring resources are used appropriately to satisfy current and anticipated needs of the organization, and that the function drives performance and delivers business value.

• Driving portfolio prioritization, staying abreast of the latest external developments and innovations, and being able to identify future strategic opportunities.

• Collaborating cross-functionally with colleagues across the discovery, translational, and clinical organizations.

Education, Qualifications, Skills, and Experience

• PhD in Biological science discipline

• Minimum of 10 years' experience in biotechnology or pharmaceutical industry with deep drug discovery experience and ability to manage cross-functional stakeholders

• Proven track record of delivering portfolio success in both pre-clinical and clinical phase

• Experience of driving innovation and delivering strategic/operational change across the business

• Oversight of in vivo pharmacology with awareness of local regulations

• Proven leadership experience promoting, motivating, and empowering others to accomplish individual, team, and organizational objectives

• Effective interpersonal and relationship management skills with consultative approach and ability to interact and build trust

• Strong leadership and communication skills – ability to convey scientifically complex data and concepts in a simple, straightforward manner

• Ability to influence strategically and persuade tactfully, to obtain desired outcomes while maintaining effective, positive organizational relationships

• Expert reputation within the business and externally across the industry

Why AstraZeneca?

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace, and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility.

Join us on our journey of building a new kind of organization to reset expectations of what a bio-pharmaceutical company can be. This means we're opening new ways to work, groundbreaking pioneering methods, and bringing unexpected teams together.

Interested? Come and join our journey!

So, what's next? If you are passionate about the possibilities, don't hesitate in submitting an application today!

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In this pivotal role, you will collaborate with subject matter experts to build engaging, impactful content and deliver workshops tailored to diverse audiences, including developers, and other technical and non-technical users.

This role requires a strong understanding of AI concepts, developer workflows, and software development practices, coupled with exceptional communication and facilitation skills.

You will play a key role in ensuring our teams stay ahead of the curve in AI knowledge and application, driving innovation and competitive advantage across the firm.

Responsibilities:

Developer Enablement and Advocacy

• Act as a champion for AI adoption and best practices within the organization, enabling developers to build and deploy AI-driven solutions.

• Tinker with and experiment with new AI tools, frameworks, and workflows to understand their potential applications and limitations.

• Identify and document best practices for integrating AI technologies into developer workflows, including coding, testing, deployment, and monitoring.

Content Development and Collaboration

• Design and develop engaging training content, including in-person workshops, virtual sessions, hands-on labs, and technical documentation, with a focus on developer enablement.

• Collaborate with AI subject matter experts and technical teams to create practical, actionable educational materials tailored to developers and engineers.

• Ensure training content stays up to date with the latest AI trends, tools, and methodologies.

• Refine and iterate training content based on feedback to ensure continuous improvement and relevance.

Training Delivery

• Facilitate engaging and impactful training sessions for diverse groups, including developers, portfolio managers, and business leaders.

• Adapt tone, style, and delivery methods to suit the audience’s knowledge level and professional background.

• Travel as needed to conduct workshops and training sessions at various locations.

Qualifications/Skills Required:

Technical Expertise:

• Strong understanding of AI concepts, tools, and frameworks (e.g, common AI developer tools, consumer LLM products, AI agents, AI harnesses, tradeoffs required to use LLMs for different tasks)

• Familiarity with developer workflows, software development processes, and tools (e.g., Git, CI/CD pipelines, IDEs, etc.)

• Hands-on experience experimenting with AI tools and frameworks, with the ability to distill insights into practical guidance for developers.

Training and Facilitation:

• Proven experience designing and delivering technical training programs, workshops, or hands-on labs.

• Exceptional communication and facilitation skills, with the ability to engage and inspire technical audiences.

• Experience tailoring content and delivery methods to meet the needs of diverse audiences, including developers, engineers, and non-technical stakeholders.

• Experience designing and iterating training programs based on participant feedback and industry trends.

Collaboration Mindset:

• Ability to build relationships across technical and non-technical teams, acting as a trusted advisor and advocate for AI adoption.

• Passion for community building and enabling others to succeed.

• Curiosity and enthusiasm for experimenting with new technologies and sharing best practices.

• Comfort with ambiguity and a willingness to adapt to a rapidly evolving technology landscape.

• Strong desire to empower others and foster a learning culture within the organization.

Travel:

• Willingness to travel as needed to deliver training sessions at different locations.

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Your responsibilities will include serving as a subject matter expert on HSBC Global Asset Management's market views, investment outlook, and solution set, translating investment perspectives into practical, client-ready positioning. You will also build and maintain strong relationships with HSI Intermediaries to improve client outcomes and increase penetration of HSBC Global Asset Management solutions across International Wealth and Personal Banking segments.

You will support intermediaries across the end-to-end sales process by anticipating client intentions, objectives, and likely objections, identifying opportunities to deepen relationships and increase share of wallet, and advising on product selection and positioning aligned to client goals and market conditions.

You will provide timely market updates and adaptable sales narratives, including how managed portfolios fit within current market conditions and how to address common challenges and objections. You will also develop holistic investment ideas and strategies to support total portfolio allocation discussions and capture a greater proportion of client assets.

You will explain and position complex investment solutions in a clear, digestible, and compelling way, enabling advisors to present confidently to clients. You will demonstrate strong understanding of portfolio construction, including allocation rationale and how to communicate expected outcomes and trade-offs.

You will maintain deep knowledge of diversification and asset allocation principles, equity and fixed income managed solutions, including SMAs/UMAs, Managed Portfolio Allocations (MPA) structures and Spectrum types, including differentiators across managed offerings, fixed income fundamentals, and tax-aware investing concepts.

You will continuously refine positioning to differentiate HSBC Global Asset Management solutions versus competitors, supported by performance insights, competitive intelligence, and industry evidence.

You will manage a national territory, supporting HSI Intermediaries through in-person, telephone, and virtual engagement. You will attend sales meetings organised by Market Directors and participate in sales appointments with existing and prospective Wealth clients as required.

You will join client meetings to represent HSBC Global Asset Management, explain solutions, and support business closure through clear articulation of value, differentiation, and suitability. You will coach advisors on presentation and client communication, including explaining market dynamics and portfolio behaviour (correlations, risk, diversification), responding to market events and client concerns, communicating economic data in a clear, actionable manner, and building evidence-based cases for investing and managed solutions.

You will act as the primary expert on HSBC Global Asset Management tools and systems, including web-based proposal generation and account management platforms. You will facilitate proposals and portfolio analyses using profiling data provided by HSI Intermediaries, advise on positioning outputs to align with client objectives and improve conversion, and prepare sample presentations, performance reporting, and competitive analyses for client discussions and advisor engagement.

You will deliver continuing education and structured training for HSI Intermediaries on HSBC Global Asset Management solutions, tools, and sales best practices. You will provide regular market, product, and strategy presentations at local, regional, and national levels, including larger group settings and client events.

You will maintain relationships with third-party fund partners and leverage their resources appropriately to enhance advisor support and client outcomes.

You will act as a liaison between Product and Marketing to ensure field feedback informs messaging, materials, and solution evolution. You will manage high volumes of requests with strong prioritisation, delivering both planned and ad-hoc outputs at pace.

You will think quickly and critically to develop solutions under short timelines, including on-the-spot support for advisor and client needs. You will produce regular and ad-hoc reporting for senior management using advanced Excel capabilities and strong attention to detail.

You will build working knowledge of the HSI account opening process and workflow to support efficient execution and reduce friction in the client journey.

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This is a full-time position based in Japan. The CS Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a CS Specialist, Premium Support, you will be responsible for providing end-to-end support to key members of our community, including but not limited to the Luxury segment.

You will primarily take ownership of cases, ensuring complete resolution while fostering strong relationships with our users along the way. CS Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They should also be adaptable and responsive in our fast-paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality.

As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below. The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs.

A Typical Day: The responsibilities listed below are not exhaustive. Given the fast-moving nature of this work, the responsibilities set out below may change and additional duties may be assigned as needed.

Complex case management: Provide the highest level of service to our community in each and every case - Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools, including but not limited to livechat, social platforms, messaging, and directly through the phone - Take end-to-end ownership of all assigned cases: ensuring a complete final resolution (or settlement, final decision, etc) is reached based on workflows & management guidelines, fostering the relationship with our users along the way, and escalating accurately to other teams when appropriate - Demonstrate ownership mentality & good judgment as well as skill to question, adapt, and deviate from the workflow when needed only through management approval - Be highly receptive to feedback from Management and Quality, and quickly adopt behaviors to improve the quality of your work - Understands multiple perspectives on a topic or situation, and able to evaluate and present multiple options for addressing a problem - Can be brought to engage more with senior stakeholders and to collaborate cross-functionally, with help from management

Combining efficiency with bespoke quality: Provide personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention - Displays an ability to handle a larger volume of cases without negatively impacting the quality of the interaction & the resolution - Proactively anticipate and identify opportunities to enhance the user experience, and with the support of management, offers tailored solutions and recommendations that go above and beyond their expectations, and ensuring a seamless and memorable experience throughout their interactions with Airbnb - Resolve user issues quickly and to a high level of mutual satisfaction, considering specific context and circumstances - Personalize communications to users, demonstrating the highest hospitality standards

Participating in your team’s improvement: Leverage your functional operational knowledge to proactively support the team success - Provide insights about community experience and continuous improvement opportunities to your Management - Help document ways of working, best practices, and the norms for your service(s) as requested by management - Provides technical/functional/SME to less experienced members of the team - Shares ideas to improve processes and ways of working - Willing to take on various tasks and responsibilities as needed (including moving teams) and showing openness to new challenges and a proactive approach to work

Stakeholder engagement: You have gained the trust of internal & external stakeholders through effective relationship management and delivering results - Displays flexibility, openness and approachability when resolving issues - Understands key drivers of your function and how they relate to one another, as well as the business impact of those metrics - You are on-call to handle emergency situations in the evenings & weekends

Your Expertise:

Your background & experience - 3+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts - Hospitality experience is a plus, in particular working for technology platforms. Prior experience using phone, messaging, or live chat to interact with users/customers is preferred. - Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner, and demonstrated ability to explain complex ideas simply and clearly. - Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs

Your skills & expertise - Very good verbal and written communication skills for providing exceptional customer service to guests/hosts & engage with stakeholders - Active listening skills to understand guest needs and provide personalized recommendations and assistance - Empathy and patience in dealing with customers, especially in high-pressure situations - Ability to organize a high volume of work, multitask & prioritize, and to work within prescribed schedules including breaks, lunches, and training time - Passion for delivering exceptional customer service and setting a high bar - Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively - Ability to adapt to new tasks and responsibilities as needed. - Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments. - Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team. - Good computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools - Language proficiency both English and Japanese

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

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As a Senior Vice President, Sales (Partnerships), you will be responsible for defining area vice president (AVP)-level account assignment and quota assignments to operationalize strategy and plan. You will also define strategy for the short term (quota attainment) and long term (e.g., orienting the AVPs and customers towards multi-year deals and enterprise relationships). Additionally, you will revise strategy and plans, as needed, as new priority opportunities are identified or as plans change.

You will play the role of the closer when needed to move an opportunity past the finish line if stalled. You will provide coaching and mentorship for AVPs and engage in all first-line manager duties for AVPs. You will ensure that all AVP commitments are completed (e.g., certifications, duties while ramping, etc.).

To be successful in this role, you will need to have 5+ years of recent management experience leading a team of hunters. You will also need to have a proven track record of delivering revenue at or above target for team's quota. You will need to have experience in client-facing roles of increasing responsibility delivering innovative SaaS recurring revenue software products, analytics, or consulting services to Life Sciences, Risk Based Entities, Payers, Intermediaries, Consulting, partners/customers.

You will also need to have experience managing five or more direct reports and managing other people managers. You will need to have hands-on experience working with sales, marketing, market access, and other HCP, provider, payer, and patient-level data. You will need to have advanced storytelling, communication, and interpersonal skills, and experience owning high-profile customer relationships.

You will need to be able to successfully manage multiple customer relationships and projects with high quality and grace under pressure. You will need to be agile to work across internal teams to deliver to customer contractual requirements and business needs. You will need to have demonstrated track record of growing and retaining high-performing teams and culture in a fast-paced, dynamic, and rapidly changing startup environment.

You will also need to be able to leverage AI tools (Gemini, ChatGPT, Cursor, etc.) to enhance personal productivity, streamline workflows, or improve decision-making.

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We are seeking a Capability Lead to join our Air Defense team. As the programmatic leader, you will be responsible for the delivery and sustainment of our emergent vehicular counter-UAS products.

Responsibilities

• Qualify product(s): Achieve success in customer-sponsored acceptance tests of the products within your portfolio.
• Product delivery: Build systems to effectively scale novel capabilities beyond their governmental qualifications and into the hands of warfighters.
• Product sustainment at scale: Author the processes in which Anduril sustains delivered products, through their entire lifecycle.
• Relationship management: Build trust with Anduril teammates, vendors, partners, potential customers and users through effective communication, positive attitude, and follow-through.

Requirements

• Proven experience delivering technology to government organisations or large commercial institutions.
• Proven experience leading a technical team of peers to field hardware and software products to real operating environments at various scales.
• Proven experience and aptitude in taking a product from 0 to 1, 1 to 100, and beyond.
• 6+ years work experience in a technology or automotive company or as a part of a technical implementation team focused on developing integrated hardware and software products.
• Eligible for a US DoD S/TS security clearance.

Additional Information

US Salary Range $146,000-$194,000 USD.

Highly competitive equity grants are included in the majority of full-time offers; and are considered part of Anduril's total compensation package.

Additional benefits include healthcare benefits, income protection, generous time off, family planning and parenting support, mental health resources, professional development, commuter benefits, and relocation assistance.

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Key responsibilities include:

• Managing the end-to-end delivery of analytics projects, from scoping and planning to execution and delivery
• Translating ambiguous business questions into tractable data analysis projects
• Interpreting and investigating data and statistical questions that arise through the delivery of client work
• Collaborating with cross-functional teams, including Data Science, Engineering, and Product Management, to ensure alignment on project goals and deliverables
• Serving as the primary point of contact for clients, addressing any concerns or issues that may arise during the project lifecycle
• Monitoring project progress and performance, proactively identifying risks and implementing mitigation strategies as needed

To be successful in this role, you will need to have a strong background in analytics and project management, with experience leading cross-functional teams and managing client relationships. You will also need to have excellent communication and presentation skills, with the ability to convey complex analytical concepts to non-technical audiences.

In addition to your technical skills and experience, you will need to be able to integrate AI into your daily work, from summarizing documents to automating workflows and uncovering insights. This is a pivotal moment in time, where being first to market with AI transforms industries and sets the bar.

If you are a motivated and experienced professional looking to join a dynamic team and contribute to the development of cutting-edge analytics solutions, please apply today!

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As the Sr. Manager of Engineering in our newly opened NYC engineering hub, you will work closely with product and research on cutting-edge technologies and be responsible for launching and growing new products, playing a key role in defining the future of how AI and data applications are built.

The Databricks AI Gateway is an enterprise control plane for governing, routing, and monitoring LLM endpoints, coding agents, and model serving endpoints on Databricks. AI Gateway lets you standardize, secure, and observe all LLM inference traffic on Databricks, while capturing detailed production data to manage cost, performance, and quality over time.

Key responsibilities include:

• Leading teams building multiple products that enable our customers to use innovative ML/AI techniques to add value to their business
• Working closely with product and research on cutting-edge technologies
• Being responsible for launching and growing new products
• Playing a key role in defining the future of how AI and data applications are built

Requirements include:

• 8+ years of industry experience building and supporting large-scale data or production applications
• Experience building classic ML or GenAI systems
• A passion for building and scaling early-stage products
• Ability to adapt in a fast-paced environment
• Motivated by delivering customer value and impact
• Experience driving company initiatives towards customer satisfaction
• BS/MS/PhD in Computer Science or related majors, or equivalent experience

Pay Range Transparency: Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above.

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This role focuses on rapidly developing new features, and working across partner teams to deliver solutions, and maximize impact for Google and top customers.

You will be instrumental in translating cutting-edge AI research into real-world products, and demonstrating the capabilities of latest-generation models.

We are looking for engineers with a strong track record of building and shipping AI-powered software, ideally with experience in early-stage environments where they have contributed to scaling products from initial concept to production.

The ideal candidate will be motivated by the opportunity to drive product & business impact.

Key responsibilities:

• Harness frontier models to drive real-world high-impact outcomes

• Build evaluations, training data, and infrastructure to support AI deployments and rapid iterations

• Collaborate with researchers and product managers to translate research advancements into tangible product features.

• Contribute to the development of best practices for building and deploying generative AI applications.

• Contribute signal to influence the development of frontier models

• Lead the architecture and development of new products & features from 0 to 1.

About you:

In order to set you up for success as a Staff Research Engineer, Applied AI at Google DeepMind, we look for the following skills and experience:

Required Skills:

• Bachelor's degree or equivalent practical experience.

• 8 years of experience in software development, and with data structures/algorithms.

• 5 years of hands-on experience in AI research (e.g. RL, finetuning, evals), AI applications, or model deployment

• Proven experience in rapidly developing and shipping software products.

• Deep understanding of software development best practices, including testing & deployment.

• Experience with cloud computing platforms and infrastructure (e.g., Google Cloud Platform, AWS, Azure).

• Substantial experience with machine learning frameworks and libraries such as TensorFlow, PyTorch, Hugging Face, etc.

• Ability to work in a fast-paced environment and adapt to changing priorities.

Preferred Skills:

• Experience with generative AI research or applications.

• Contributions to open-source projects.

• Experience working in, or founding early stage startups.

• Experience delivering software solutions in a fast-paced, customer-facing environment.

If you are a passionate machine learning engineer with a drive to build innovative products and a desire to work at the forefront of AI, we encourage you to apply!

The US base salary range for this full-time position is between $197,000 - $291,000 + bonus + equity + benefits.

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Advocates at Figma are practitioners first - people who understand the complexity of modern product development firsthand and can advocate for user needs internally. This is a hands-on role that blends technical depth, communication, and strong product intuition.

You'll write production-quality code, build demos and tools, and directly support developers and technical teams. You'll also operate as a connective layer across functions - helping translate between customer needs, product decisions, and go-to-market execution.

This is a full time role in our Tokyo office, within a hybrid environment.

What you’ll do at Figma:

Partner deeply with Sales and GTM: Join customer engagements, unblock technical teams, and support high-impact deals involving Dev Mode, design systems, and the Figma API

Own regional technical presence: Play a leading role across JAPAC field events, activations, and key moments, representing Figma to developer audiences

Build real things: Create production-quality demos, prototypes, and tools that reflect how modern teams actually build, not just toy examples

Create scalable technical content: Author guides, code samples, and technical narratives that help developers adopt Figma in real workflows

Influence product direction: Bring structured, high-signal feedback from customers and the community into Product. Help shape features before and after launch

Bridge design and development: Help teams operationalize workflows across design systems, tokens, and developer tooling

We'd love to hear from you if you have:

5+ years technical front-end knowledge (should be committing code to a production level environment, not self taught alone)

English fluency (+ ideally one other language)

Strong written and verbal communication skills

Experience in creating technical content/delivering talks

Experience in product development workflows especially collaborating with design teams

Background in growth SaaS business

While it’s not required, it’s an added plus if you also have:

Design experience

Knowledgeable about design team + design systems workflows

Experience developing (Figma) plugins

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

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As a Senior Solutions Architect - AI/BI, you will work in partnership with direct account teams to jointly engage clients, foster necessary relationships, position in-depth the specific product line, and provide compelling reasons for clients to adopt and grow the usage of the given product.

Key responsibilities include:

• Collaborating with GTM leadership and account teams to design and execute high-impact engagement strategies across your territory.
• Serving as a trusted advisor, expert Solutions Architect, and champion, building technical credibility with stakeholders to drive product adoption and vision.
• Enabling clients at scale through workshops and developing customer-facing collateral that helps increase technical knowledge and thought leadership.
• Influencing product roadmap by translating field-derived, data-driven insights into strategic recommendations for Product and Engineering teams.

To succeed in this role, you will need:

• 6+ years in a customer-facing, pre-sales or consulting role influencing technical executives, driving high-level data strategy and product adoption.
• Proven ability to co-plan large territories with Account Executives and operate in a highly coordinated, cross-functional effort across GTM and R&D teams.
• Experience collaborating with Global System Integrators (GSIs) and third-party consulting organizations to drive customer outcomes.
• Proficient in programming, debugging, and problem-solving using SQL and Python.
• Hands-on experience building solutions within major public cloud environments (AWS, Azure, or GCP).
• Broad experience (in two or more) and understanding across the fields of data engineering, data warehousing, AI, ML, governance, transactional systems, app development, and streaming.

If you are a motivated and experienced professional with a passion for data and AI, we encourage you to apply for this exciting opportunity.

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At Cloudflare, we're on a mission to help build a better Internet. We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code.

Our US Public Sector Segment is investing in our U.S. SLED Region Go To Market team to grow Cloudflare's market share across State, Local, and Education customers and prospects.

As the SLED Senior Manager, you will lead our US SLED Mid Market team reporting directly to the Head of US SLED Sales. We are seeking a highly experienced and talented SLED Go To Market Leader to help us manage and grow the organization with overall responsibility for driving Cloudflare's revenue, hiring and brand awareness while maintaining the Cloudflare Culture.

Responsibilities

• Drive sales growth through successful leadership, organizational planning, customer service, and outstanding execution of all regional go-to-market programs (sales, channel, customer success, solutions engineering, business development, support and field marketing).

• Lead a diverse sales team supporting volume and velocity sales motions across State, Local and Education (HiEd and K-12) accounts

• Continue to grow and build the U.S. Sales team and drive the hiring needs through partnering with global functional leadership and recruiting resources.

• Adopt and influence the company's sales methodology/process and drive best practices on selling, forecasting, and account management.

• Represent Cloudflare as the single point of contact for all operational concerns, ensuring proper and timely escalation and resolution.

• Ensure that corporate policy and regulatory initiatives are consistently applied and followed by the sales organization.

• Drive business cadence for forecast calls, functional review meetings, deal review, customer account reviews, weekly team meetings and periodic company-wide kick offs.

• Represent Cloudflare as appropriate at external conferences, media and PR events. Maintain relationships with the NASCIO, NASTD, and other related associations.

Examples of desired skills, knowledge and qualifications

• Minimum 5 years of senior level sales leadership experience, coupled with 10+ years of selling experience to a wide variety of SLED accounts.

• Experience managing longer, complex sales cycles but driving a quarterly cadence.

• Experience driving velocity sales activities within the SLED market.

• Established relationships with partner communities working with SLED organizations.

• Proven ability to sell solutions to strategic customers.

• Strong understanding of sales process/methodology, pipeline management, accurate forecasting and delivering results quarterly.

• Individuals that have been promoted to sales leadership within companies is a plus with a proven track record of significant over-quota achievement and demonstrated career stability.

• Experience in network performance and security, “how the Internet works”, corporate networking and SD-WAN as well as industry concepts such as Zero Trust and SASE.

• Aptitude for learning technical concepts/terms (technical background in engineering, computer science, or IT is a plus).

• Strong interpersonal communication and organizational skills.

• Excellent presentation skills to executives & individual contributors.

• Self-motivated, entrepreneurial spirit, and start-up experience are a plus.

• Comfortable working in a fast paced dynamic environment.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

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The Chief Engineer will develop a technical strategy and roadmap in conjunction with the Head of Engineering for Space Missions and the Growth/Strategy leads of the Space team that effectively leverages current Anduril technologies and newly developed technologies to serve the customer mission areas. This role will address pre-award demonstrations, early contract phases, and full-contract execution.

The Chief Engineer, working with a multi-disciplinary engineering team, will ensure the efficient development and delivery of hardware and software solutions for the customer. These efforts will include leading complex, integrated systems for on-orbit operations and demonstrations to include sub-contracted teammates and strategic partnerships.

The chief engineer will need to facilitate effective technical development and integration that spans company-boundaries in an agile development approach in the context of a continuous integration/continuous deployment paradigm. They will need to balance development of new capabilities with the incorporation of several pre-existing Anduril or industry capabilities and need to effectively communicate the development status to internal and external stakeholders.

The Chief Engineer will be responsible for technical oversight of all aspects of program execution from proposals to SRR, PDR, CDR, MRR, TRR, assembly, qualification testing, and delivery of flight units for launch. The Chief Engineer in conjunction with the Head of Engineering for Space Missions will assist in building out the necessary infrastructure for Anduril to execute on all necessary aspects a space based interceptor consisting of satellite and payload build and test to include working with external vendors for establishing test requirements and pass/fail criteria.

The Chief Engineer will also work closely with the Anduril Space C2 team to enable and deliver Space Ground C2 products to both the customer and to further Anduril’s penetration into customer ecosystems.

Key responsibilities include:

• Providing technical expertise across multiple spacecraft subsystems and ground systems
• Leveraging strategic partnerships and teammates for building out new products to satisfy customer requirements in new and challenging mission areas
• Providing space industry expertise to refine and advance the Anduril Space Based Interceptor strategy for customer engagements and demonstrations
• Contributing technical inputs to proposals to include engineering execution plans
• Providing oversight to a multi-disciplinary team of engineers through all phases of program execution up to and including delivery and operation of capabilities on-orbit
• Performing mission and system level trade studies and analysis to balance risk, cost, and performance

Required qualifications include:

• Experience in architecting, developing, and delivering defense/IC satellite and space hardware and software systems
• Experience in high dV spacecraft, dynamic space operations, space based sensing and understand mission operations for surveillance and reconnaissance at multiple orbits
• Understanding of the recent/current technical state of key USSF and IC space systems and mission areas
• Demonstrated ability to decompose complex systems with competing objectives (e.g., performance, schedule, openness, cybersecurity, MLS) into executable requirements and execution then delivering on those to meet government expectations
• Experience with spacecraft standards for qualification testing and acceptance testing to include the use of GEVS, SMC-S-016 (MIL-STD-1540), etc.
• Experience with US government space mission areas and associated CONOPS for successfully executing missions to enable space for the warfighter
• Design and development of space vehicle and payload architectures and detailed mission solutions to complex space domain challenges
• Strong technical communication skills, providing the ability to deliver critical technical briefings and conclusions to technical leadership, company leadership, and customers
• Strong technical fundamentals in space systems, space ground infrastructure, and product development
• Technical experience leading US Government contracts
• Eligible to obtain and maintain an active U.S. Secret security clearance

Salary: $254,000 - $336,000 USD

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In this role, you'll be the front line of our recruiting efforts,building diverse talent pipelines, identifying high-quality candidates, and delivering an exceptional candidate experience from first touchpoint.

This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys making significant connections. You'll partner closely with recruiters, hiring managers, and cross-functional teams to help shape the future of our Field Operations teams.

Fixed Term Contract:

This is a fixed term contract for 6 months based in the United States.

Responsibilities:

Partner with recruiters and hiring managers to deeply understand role requirements and develop effective sourcing strategies.

Proactively identify and engage passive talent through various channels including LinkedIn, job boards, social media, and employee referrals.

Build and maintain strong talent pipelines for AMER and USPS Field Operations roles, ensuring a steady stream of qualified candidates.

Screen resumes and conduct initial outreach to assess interest, fit, and alignment with our values and business needs.

Manage candidate data and pipeline activity within our ATS and sourcing tools with accuracy and integrity.

Track and share sourcing metrics and performance data regularly to ensure continued success and improvement.

Contribute to diversity, equity, and inclusion efforts by actively sourcing from underrepresented talent pools.

Requirements:

2+ years of experience in sourcing or recruiting, preferably in a fast-paced tech or operations environment.

Experience supporting Field Operations or technical roles across the AMER region.

Familiarity with USPS or similar public sector/government roles is a strong plus.

Proven ability to identify and engage top talent through creative sourcing strategies.

Proficiency with sourcing tools (LinkedIn Recruiter, SeekOut, ATS systems like Greenhouse or similar).

Strong communication and interpersonal skills.

Highly organized and self-motivated with a passion for delivering a phenomenal candidate experience.

A collaborative mindset with the ability to adapt quickly to shifting priorities.

Benefits:

Competitive pay based on the work you do here and not your previous salary.

Health coverage for you and your family in many locations.

Ability to craft your calendar with flexible locations and schedules for many roles.

Generous number of vacation days each year.

Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service.

Up to 40 hours each year to use toward volunteer projects you love.

Embracing parenthood with minimum of 16 weeks of parental leave.

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A typical day will involve account management, where you will build and manage partner relationships within assigned territory consisting of several hundred Professional Host accounts. You will directly manage top-tier accounts to meet and exceed quarterly/annual sales goals, create and deploy scaled strategies to effectively manage and optimize the long tail of thousands of Professional Hosts in your region, and maintain a baseline understanding of the technical integration of various software partners to provide the appropriate support to your accounts.

You will educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders. You will hold regular optimization calls and business reviews with your partners, develop strong and long-lasting partnerships, respond to and deliver exceptional service to your accounts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance.

You will partner cross-functionally to address optimization bottlenecks, leverage AI extensively to achieve maximum speed and high quality in delivery, and analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to increase sales.

You will audit supply quality in the field, addressing areas for improvement, develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners.

In addition, you will work cross-functionally with product, communications, public policy, and customer support teams to ensure our long-term market success, collaborate with local office to advocate for Experiences Demand, and represent Airbnb in external meetings with Professional Hosts and at industry conferences in your market.

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This role focuses on rapidly developing new features, and working across partner teams to deliver solutions, and maximize impact for Google and top customers.

You will be instrumental in translating cutting-edge AI research into real-world products, and demonstrating the capabilities of latest-generation models.

We are looking for engineers with a strong track record of building and shipping AI-powered software, ideally with experience in early-stage environments where they have contributed to scaling products from initial concept to production.

The ideal candidate will be motivated by the opportunity to drive product & business impact.

Key responsibilities:

• Harness frontier models to drive real-world high-impact outcomes

• Build evaluations, training data, and infrastructure to support AI deployments and rapid iterations

• Collaborate with researchers and product managers to translate research advancements into tangible product features.

• Contribute to the development of best practices for building and deploying generative AI applications.

• Contribute signal to influence the development of frontier models

• Lead the architecture and development of new products & features from 0 to 1.

About you:

In order to set you up for success as a Staff Research Engineer, Applied AI at Google DeepMind, we look for the following skills and experience:

Required Skills:

• Bachelor's degree or equivalent practical experience.

• 8 years of experience in software development, and with data structures/algorithms.

• 5 years of hands-on experience in AI research (e.g. RL, finetuning, evals), AI applications, or model deployment

• Proven experience in rapidly developing and shipping software products.

• Deep understanding of software development best practices, including testing & deployment.

• Experience with cloud computing platforms and infrastructure (e.g., Google Cloud Platform, AWS, Azure).

• Substantial experience with machine learning frameworks and libraries such as TensorFlow, PyTorch, Hugging Face, etc.

• Ability to work in a fast-paced environment and adapt to changing priorities.

Preferred Skills:

• Experience with generative AI research or applications.

• Contributions to open-source projects.

• Experience working in, or founding early stage startups.

• Experience delivering software solutions in a fast-paced, customer-facing environment.

If you are a passionate machine learning engineer with a drive to build innovative products and a desire to work at the forefront of AI, we encourage you to apply!

The US base salary range for this full-time position is between $197,000 - $291,000 + bonus + equity + benefits.

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We are seeking a People & Experience Delivery Partner to join our Central Operations, Responsibility, and Engagement team at DeepMind. As a People & Experience Delivery Partner, you will work closely with our Leaders and Managers to provide responsive day-to-day People & Culture (P&C) support and generalist advice.

The People & Culture (P&C) Experience & Delivery Partner team provides trusted advice to Google DeepMind's Leaders and Managers on policies, processes, and best practices related to key P&C topics. You will work in close partnership with GDM P&C Partners to build leadership and manager capabilities, deliver operational excellence, and gather and analyse employee experience insights to support the P&C needs of the organisation and drive high performance across GDM.

Key Responsibilities:

• Dynamic Coaching & Advisor: Provide dynamic and responsive coaching and advice for Leaders and Managers on policies, processes, and best practices related to key P&C topics including performance management, development, employee lifecycle processes, policy exceptions.

• Operational Excellence: Execute and deliver P&C initiatives, projects, and cyclical processes, advising and collaborating with cross-functional teams.

• Employee Experience Insights: Conduct analysis on relevant data, share themes and insights from analysis, and use the data to make recommendations and inform decisions.

About You:

• Subject matter expertise: You proactively maintain up-to-date knowledge of the latest employment law, P&C policies, trends, and best practices.

• Communication & interpersonal skills: You influence stakeholders to address complex problems, and effectively communicate complex information to diverse audiences.

• Critical thinking & problem-solving: You apply analytical and problem-solving skills to complex organisational challenges.

In addition, the following would be an advantage:

• Experience in working with global teams and navigating cultural differences.

• Experience in designing and delivering training programs, and process design.

• Experience in using data to drive HR decisions.

• Knowledge of HR trends and best practices.

A degree or professional certification in Human Resources Management or a related field

This is an exciting and varied generalist role. The role is embedded in our People Operations team, which sits within the wider People and Culture (P&C) team, and reports to a P&C Experience & Delivery Lead based in either London, UK or Mountain View, US. The role is location-aligned first and Unit-aligned second, working in close partnership with P&C Partners within specific locations and Units.

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As a People Experience & Delivery Partner, you will work in close partnership with the P&C Partnering team and Centres of Excellence to provide responsive day-to-day P&C support and generalist advice to Leaders and Managers.

Your responsibilities will include providing dynamic and responsive coaching and advice on policies, processes, and best practices related to key P&C topics, executing and delivering P&C initiatives, projects, and cyclical processes, and conducting analysis on relevant data to inform decisions.

To succeed in this role, you will need subject matter expertise in HR principles, policies, and best practices, strong written and verbal communication skills, and the ability to build strong relationships with employees and managers at all levels.

In addition, experience in working with global teams, designing and delivering training programs, and using data to drive HR decisions would be an advantage.

At Google DeepMind, we value diversity of experience, knowledge, backgrounds, and perspectives and harness these qualities to create extraordinary impact.

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This is a high-impact, cross-functional role that blends advanced analytics, machine learning, and deep compliance domain expertise. You will work closely with Compliance, Engineering, Model Risk, Product, and external regulators to ensure our controls are robust, defensible, and scalable.

Responsibilities:

• Design, develop, and enhance AML and fraud models, rules, and heuristics using Python, SQL, and AI-enabled tooling;
• Build and maintain interactive performance dashboards and automated reporting solutions that track key risk, productivity, and capacity metrics for senior leadership and regulators;
• Architect and implement enterprise-wide Transaction Monitoring Coverage Assessment frameworks, including standardized methodologies for gap identification, root-cause analysis, remediation planning, and ongoing sustainability monitoring;
• Lead complex data initiatives, including extraction of SAR filing metrics with product-level breakdowns and development of jurisdiction- and typology-specific SAR narrative generator tools;
• Embed data science best practices into product launches and feature rollouts to proactively identify and close monitoring coverage gaps;
• Support regulatory examinations (e.g., NYDFS Part 504) by preparing analytical documentation, third-party validation materials, and executive certification packages;
• Drive continuous improvement of compliance operations through automation, process optimization, and advanced analytics.

Basic Qualifications:

• 7+ years of hands-on data science / advanced analytics experience in financial services, with at least 4 years focused on fraud and financial crime compliance;
• Master’s degree (or higher) in Applied Mathematics, Statistics, Data Science, Actuarial Science, or a related quantitative field;
• Proven track record of building and optimizing transaction monitoring models, coverage frameworks, or compliance analytics programs in a regulated environment (fintech, bank, or payment company preferred);
• Deep understanding of BSA/AML regulations, suspicious activity reporting, customer due diligence, sanctions screening, and model risk management principles;
• Demonstrated ability to translate complex regulatory requirements into actionable data solutions and present findings to senior leadership and regulators;
• Certified Anti-Money Laundering Specialist (CAMS) or equivalent compliance certification is strongly preferred.

Preferred Skills and Experience:

• Experience leading cross-functional initiatives involving Engineering, Legal, Product Compliance, and external consulting partners;
• Background in building internal case management systems, SAR automation tools, or RPA solutions;
• Familiarity with AML detection platforms;
• Track record of delivering measurable impact (e.g., reduced case volumes, improved detection of high-risk activity, increased operational efficiency).

Compensation and Benefits:

$148,000- $220,000 USD

Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

ITAR Requirements:

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

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You will serve as the primary bridge between international government stakeholders and xAI's engineering, research, and product teams,driving adoption of AI for civilian and public-sector use cases such as policy analysis, public health modelling, education, scientific research support, regulatory workflows, disaster response, and citizen services.

Responsibilities:

• Lead problem discovery, requirements gathering, and product scoping with key South American government customers and organisations, often on-site during international assignments and travel.
• Support the full lifecycle of engagements: from initial outreach and proposal development through solution design, prototyping, deployment, integration, and ongoing optimisation.
• Meet customers on-site to deploy xAI models/products in their environments, integrate with existing systems, or enable cloud-based access,working closely alongside applied engineers and technical teams.
• Identify customer pain points, translate mission needs into technical specifications, and collaborate with xAI teams to customise or build LLM-powered solutions tailored to regional priorities.
• Ensure solutions comply with relevant international and regional regulations (e.g., data protection, sovereignty, and ethical AI guidelines).
• Analyse system performance (logs, prompts, outputs) to drive reliability, effectiveness, and continuous improvement.
• Build and maintain strong relationships with government stakeholders, multilateral organisations, and partners across South America.
• Contribute to new business development, including preparing proposals, demos, and strategic roadmaps aligned with xAI's capabilities

Basic Qualifications:

• Proven experience partnering with international government agencies, regional/local administrations, multilateral organisations, or public-sector entities on AI, software, data, or technology initiatives (experience in South America or Latin American markets strongly preferred).
• 5+ years in government relations, public sector consulting, solution engineering, product management, or customer-facing technical roles,ideally involving complex deployments or enterprise-scale AI/software projects.
• Strong understanding of AI applications in public sector contexts (e.g., policy, healthcare, education, environment, or emergency management).
• Excellent communication and presentation skills; ability to translate technical concepts for non-technical government audiences and vice versa.
• Willingness and ability to travel internationally (primarily South America, up to 30-50% as needed).
• Bachelor's degree or equivalent experience in a relevant field (e.g., international relations, computer science, public policy, engineering)

Preferred Skills and Experience:

• Direct experience working with South American governments or organisations (e.g., Argentina, Chile, Colombia, Peru, Honduras or multilateral bodies like OAS/IDB).
• Familiarity with regional data protection regulations, sovereignty requirements, or ethical AI frameworks in Latin America.
• Technical background (e.g., experience with LLMs, APIs, cloud deployments, or data analysis) or proven ability to work closely with engineering teams.
• Fluency in Spanish and/or Portuguese (in addition to English) is highly desirable.
• Track record of delivering high-impact projects under tight timelines in dynamic or resource-constrained environments

Compensation and Benefits: $180,000 - $440,000 USD Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks

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The selected candidate will manage a team of Technical Program Managers to execute internally funded product development and customer-funded delivery programs. They will define the required resources to transition new products to market and ensure the execution of product development roadmaps.

The selected candidate will work closely with Product and Engineering leadership to grow the Hivemind business across multiple new domains. Ensure all program elements are flawlessly executed Deliver exceptional, proven, and reliable performance in support of customer and end-user’s needs through execution of each phase (Initiation, Planning, Execution, Monitoring, Closure) of Shield AI’s programs.

Support internal team and customer relationships Facilitate execution and address or escalate issues for programs, projects, and operational performance. Own development and ongoing execution of project plans, scope, schedule, and management, astutely evaluating the balance and re-balance the often-shifting customer cost, schedule, and technical parameters/priorities of each program as it progresses during the overall life cycle.

Develop and maintain effective relationships with a broad range of stakeholders including managers, customers, key partners and suppliers, both locally and internationally. Be able to operate and make decisions that reflect cultural nuances and overarching political and/or military factors.

Drive the accurate and timely tracking and reporting of internal budget, resource, and project management standard metrics Drive the accurate and timely tracking and reporting of all customer or end user contractually required deliverables Drive a consistent cadence of well-organized, well-facilitated, and effective meetings, including preparation and follow up activities.

Complete critical path analyses including the evaluation of potential means to accelerate the pace or mitigate identified risks Identify potential bottlenecks or delays in programs and drive efforts to achieve schedule milestones.

Support business development efforts as they develop & evolve from current programs and related opportunities, including requests for tender, proposal, or information, expressions of interest, and unsolicited offers.

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This role is part of the Hivemind Solutions organization and leads a team of engineers to deliver cutting-edge autonomous capabilities for business-to-business and defense contracts. The ideal candidate has defense industry experience as a Chief Engineer and a proven track record of leading technical teams to develop and deploy autonomous systems.

Key responsibilities include serving as the Chief Engineer on Shield AI projects focused on developing and deploying autonomy solutions for unmanned aircraft, leading a team responsible for advancing Hivemind Autonomy and shaping Department of Defense (DoD) autonomy architectures, defining and assigning technical objectives, making key engineering decisions, and ensuring the quality and completeness of all technical deliverables.

The Chief Engineer will provide technical leadership and oversight across both Internal Research and Development (IRAD) initiatives and DoD contracts, and contribute to government contract proposal writing. Excellent communication and leadership skills are required, with the ability to drive a team of 6-20 engineers.

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Product Demonstrations: Deliver customized product demos for multiple personas , from CFOs and Controllers to Operations and Finance teams. Highlight business value, not just features, demonstrating ROI and process transformation.

Technical & Business Fit: Partner with prospects to evaluate integration, scalability, and data flow needs. Collaborate with product and engineering teams to represent client requirements clearly. Serve as the technical authority during the sales cycle, ensuring accurate expectations and smooth handoffs to post-sales.

Cross-Functional Collaboration: Work closely with Account Executives on strategy and deal execution. Collaborate with Key Account Managers (KAMs) for upsells and cross-sells within existing enterprise accounts. Communicate customer feedback and product insights to internal teams to inform roadmap decisions.

Implementation Scoping (Pre-Sales): While not responsible for implementation, you will scope out the requirements for solution rollouts, ensuring that configurations are feasible, efficient, and aligned with customer goals.

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Hebbia is an AI platform for investors and bankers that generates alpha and drives upside. Founded in 2020, it powers investment decisions for major asset managers.

The Team

At Hebbia, the Sales team is not just responsible for revenue, it's the engine driving enterprise transformation by partnering with the most sophisticated organisations in the world to reimagine how knowledge work gets done.

The Role

As an Account Executive at Hebbia, you'll play a pivotal role in scaling our Matrix platform by cultivating a strategic pipeline of enterprise opportunities, guiding senior stakeholders through nuanced sales cycles. You'll advance Hebbia's mission of replacing repetitive, manual workflows , like contract reviews, earnings analyses, and due diligence , with intelligent agentic automation that surfaces the right insights with full audit-ability and enterprise-grade security.

Responsibilities

• Drive Revenue for Hebbia: owning the entire sales cycle, from prospecting through close and activation for early stage through enterprise companies
• Map Stakeholders: determine decision-maker and create plan to get decision-maker buy-in
• Manage Deal Cycle: Customize your pitch and demo to tailor to individual client needs
• Drive Client Satisfaction: Partner with our Customer Success team during the pilot period to manage transition to long-term contracts
• Grow Accounts: quarterback post-sales teams to ensure strong deployment and customer experience and manage growth and renewal processes.
• Optimise Go-to-Market Motion: Build compelling demos, collateral, and sales tooling to accelerate a replicable end-to-end sales process

Who You Are

• 8+ years Enterprise SaaS Sales Experience in a closing role
• Experience in financial services, legal, insurance, etc. is a bonus
• Experience at an early stage venture backed company, e.g. <00 people
• Prior work selling and delivering products in new or early stage markets
• Extreme hunger and passion for learning, growth, and leadership
• Earned a bachelor's degree from an accredited university

Compensation

In consideration of market analysis and relevant factors, the base salary range for this position is an on-target earning of $300,000 to $320,000. However, adjustments outside of this range may be considered for candidates whose qualifications significantly differ from those outlined in the job description. Additionally, this role is eligible to participate in our equity plan and benefits program. Benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, daily catered lunch, and unlimited PTO.

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The Field Sales Manager role is responsible for leading defined areas of teams to deliver market-leading retail sales and growth. They will be instrumental in driving profitability and sustainability through retail sales and ensuring that we provide consistent magical customer experiences across the area retail estate.

Key Responsibilities:

• Build a High Performance Team of Store Leaders - Lead the country and manage the team of Flagship Business Manager for department stores & 3 Multi-site business manager for Sephora, ensuring objectives are set in place and review monthly
• Create engagement improvement plans along with the Flagship Business Manager and training counterpart
• Drive engagement throughout the region and identifying key gaps and opportunities using Employee Surveys and tactical approach designated for France employees
• Work alongside the Training Manager to ensure commercial and development training needs are met within the region

Commercial Leadership of the area

• Drive Field France Team to deliver retail sales in line with forecast commitments, achieving total retail sales across the country while improving KPI (ATV, services, skincare, eventing, TTH, attrition rate, vacancy rate, turnover rate, engagement etc)
• Feed into the store level forecasts set by the commercial team, and align on associated targets with the Regional Sales Manager
• Work closely with senior commercial counterparts on building regional strategy and ensuring focus on every retail partner

Development and Execution of Retail Strategy

• Work in close collaboration with the Training Manager and NAM to develop a launch and sustain plans for all stores and NPD & coaching on sales
• Lead initiatives to differentiate department store concessions, and the Specialty model
• Develop and implement marketing and service strategies tailored to each environment based on customer and store insights

Effective Cost Optimisation

• Manage all retail staffing costs, including recommending FTE levels across all stores working closely with store retail partners
• Manage the in-store payroll budget for the area, submitting and course correcting dependent on trading patterns at each forecast cycle by feeding into the Senior Sales Manager

Reporting Relationships

• Reporting to the Regional Sales Manager of Southern Europe
• Direct reports of 3 Multi Site Business Manager in Sephora and 1 Flagship Business Manager Department store

About You

• Must be able to travel within region France regularly
• Extensive experience in senior field management or multi-site role, with proven experience of building talent and delivering retail growth in luxury beauty industry
• Strong people focus with a passion for developing teams
• Target-focused and results-driven
• Excellent numerical and analytical skills
• Effective communicator, both written and verbal
• Excellent presentation skills and classroom delivery
• Competent PC skills in all Microsoft Office, particularly Excel and PowerPoint
• Personable and approachable; able to build rapport quickly
• Ability to influence others
• Self-starter; able to motivate oneself and others
• Comfortable working in ambiguity
• Solution-oriented
• Structured and organised
• Ability to manage multiple priorities and adapt to changing priorities
• Team spirited

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The ideal candidate will have proven management experience and be operating at Deputy Manager level or above. They will have a track record of delivering exceptional results from anything ranging from KPI's to people. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG.

The Business Manager will be a true leader who believes their strength is as strong as that of their team. They will want to inspire their team to be the best versions of themselves and empower them to think in a limitless way.

The role will involve being a customer experience pioneer, creating and driving an ultimate experience of the Charlotte Tilbury brand. The successful candidate will be a true coach and mentor to their team, supporting and developing them to be the best they can possibly be.

As a Business Manager, you will be a collaborator and an innovator, able to influence and build lasting relationships cross-functionally in retail and in head office.

In return for your hard work and dedication, you will receive a competitive salary and benefits package, including on-the-job training, access to Charlotte's Magic Academy, and opportunities to disrupt processes and run your business like a true entrepreneur.

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This role will be responsible for leading and optimising the financial planning and analysis processes for GREF, ensuring accurate cost distribution, driving financial transparency across the organisation. This role will also support execution of global initiatives and improvements across the greater GREF landscape.

Key job responsibilities include:

Financial Planning, Analysis, and Process Optimisation:

• Develop, implement, and continuously improve end-to-end financial planning and analysis processes, methodologies, and frameworks for GREF

• Lead the design and execution of financial models that support accurate financial reporting and decision-making

• Collaborate with senior leadership to align financial strategies with business objectives and growth plans

• Own system integrations and data flow related to FP&A processes

• Stay current with industry best practices and integrate innovative approaches into GREF's financial planning and analysis methodologies

Financial Analysis and Reporting:

• Oversee the production of high-quality financial reports and analyses related to GREF operations

• Develop and maintain key performance indicators (KPIs) to measure the effectiveness of financial processes

• Provide insights and recommendations based on financial data to support strategic decision-making

• Lead monthly reviews of financial and operating metrics, analyse variances to forecast, and communicate key drivers to senior management

Chart of Accounts Management and Systems Ownership:

• Serve as the subject matter expert for IBM Cognos/TM1, FRAMES, and Spectra

• Lead system enhancements, upgrades, and integrations for these platforms to support GREF's financial processes

• Provide training and support to team members and stakeholders on the use of these systems for financial planning and reporting purposes

Basic Qualifications:

• 7+ years of multiple finance and accounting roles experience

• 7+ years of Accounts Payable (AP) experience

• 7+ years of applying key financial performance indicators (KPIs) to analyses experience

• 7+ years of building financial and operational reports/data sets that inform business decision-making experience

• 7+ years of creating process improvements with automation and analysis experience

• Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 7+ years of quantitative role (engineering, process re-engineering, quality assurance) experience

Preferred Qualifications:

• 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience

• 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience

• MBA, or CPA

• Knowledge of SQL/ETL

• Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)

• Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Key Responsibilities

• Execute the strategy and champion operational excellence to guarantee that daily operations and strategic choices are in harmony with our business objectives.
• Optimise operational efficiencies to meet and exceed on-time delivery goals while implementing enhanced operating procedures. Strive for standardisation in design and aviation processes wherever feasible.
• Oversee and manage operations and services across all locations within the division.
• Foster and maintain strong relationships with client representatives.
• Ensure all locations within the division are equipped with the necessary resources, assets, personnel, and processes to deliver effective operations and related services.
• Uphold compliance with all safety, security, environmental, and quality standards set by the Company, our clients, and regulatory authorities such as the DfT, CAA, TSA, and HSE across each operation in the Division. Responsible for delivering and/or implementing policies, systems, programs, processes, procedures, and plans throughout the areas of control.
• Secure and maintain all necessary approvals for Airport Ground Operating Licenses, CAA Training Provider Status, Aviation Security (AvSec), Authorised Signatories, and CAA Listed Status for Inflight Supplies.
• Serve as the technical liaison and main contact for customers, with a requirement for regular travel to customer sites.
• Communicate effectively with team members and clients to ensure the monitoring and fulfillment of performance requirements and reporting. Collaborate with the Managing Director to establish departmental KPIs. Gain a thorough understanding of client performance metrics/SLAs/KPIs and their financial implications.
• Regularly review operational performance metrics with clients and the internal team.
• Execute and implement annual business strategic objectives, measuring and reviewing performance against established goals for direct reports and the broader team.
• Build and nurture effective communication and collaborative relationships with all team members.
• Take charge of the training and mentoring for all direct reports and broader teams. Partner with HR to create talent and succession plans for the operations team.
• Oversee the hiring and performance management processes for directors, general, and regional managers within the division.
• Collaborate with Shared Services to align necessary support directions and resources as part of an enterprise business approach.
• Prepare for and actively participate in weekly leadership calls within Aviation UK and the wider UK business team, discussing key business initiatives, compliance, new business opportunities, recruitment, financial updates, and any operational concerns as needed.
• Encourage collaborative work across all IGs.
• Adhere to all safety, security, authorised signatory, compliance, training, environmental, and quality standards and procedures established by the Company, clients, and regulatory authorities.
• Advocate for new technology, data reporting, and innovation to bolster business growth and sustainability.
• Foster a culture of continuous improvement and innovation, promoting a “Just Culture” around health and safety and security compliance to facilitate lesson learning and reduce risk.
• Manage the profit and loss income statement for Aviation UK.
• Prepare for and lead monthly, quarterly, and annual financial reviews for the operational business.
• Ensure that the division’s planned profits are achieved through effective financial controls, forecasting, and management.
• Responsible for division financial planning and budgeting in collaboration with the FP&A function.
• Lead the delivery of proposals and risk management in response to RFPs and other bids within the business, together with the Commercial and Sales teams.
• Participate in or lead sales and operational presentations to clients.
• Ensure timely payment of all accounts, managing cash flows and accounts receivable efficiently.
• Supervise compliance training programs at each operation within the Division, ensuring proper maintenance of training documents in files or databases.
• Maintain an active client engagement program and follow-up actions throughout the division.
• Support business development growth by identifying potential mergers and acquisitions (M&A) and large-scale TUPEs within the region in conjunction with the Commercial team.

Required Skills and Experience

• Degree or equivalent experience.
• Proven experience as an operations director, divisional director, or other senior managerial position.
• Demonstrable experience in delivering strategic and business plans.
• Proven track record of driving and delivering transformational change.
• Thorough knowledge of market changes and forces that may influence the business.
• Strong understanding of corporate finance and measures of performance.
• Familiar with H&S, Security and Corporate law and management best practice.
• Commercially and business astute with an entrepreneurial and enquiring mindset.
• Natural, charismatic people leader with the ability to operate and influence at all levels and strong desire to progress as an individual.
• Excellent communication, interpersonal, organisational and presentation skills.
• Highly resilient with the ability to react quickly to change in a fast-moving, complex business.
• Proven track record of being able to make fast and sound business decisions.
• Proven analytical and problem-solving skills.

Preferred Skills and Experience

• Experience in the Aviation sector or similar background in transport, retail and/or logistics.
• Completed Senior Executive Programme for IOSH or similar safety programme
• Have or held Aviation Security Leadership Programme (AvSec) or similar

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About the Role

As an Associate Partner - Financial Services, you will provide strategic leadership to drive the sale of transformation engagements within the banking sector. You will lead the delivery of large-scale transformation programs across both business and technology domains, demonstrating strong domain expertise across Retail Banking, Commercial Banking, Digital Banking, and AI-driven propositions.

Key Responsibilities

• Provide strategic leadership to drive the sale of transformation engagements within the banking sector.
• Lead the delivery of large-scale transformation programs across both business and technology domains.
• Take full accountability for consulting revenues and operating margins for assigned key accounts.
• Act as a trusted advisor to clients, offering guidance across relevant market segments.
• Manage business development activities within key accounts to ensure Infosys Consulting is well positioned to deliver high-quality services.
• Strengthen Infosys Consulting's presence in major accounts while expanding relationships across additional existing clients.
• Contribute to proposal development, highlighting the Infosys Consulting value proposition, key differentiators, and winning themes.
• Provide leadership and mentorship to subordinate managers, supporting their career growth through coaching, counselling, performance development, and ongoing guidance.

Requirements

• Prior leadership experience within a services organization, guiding both direct and matrixed teams while ensuring client satisfaction.
• Extensive networks, industry relationships, and thought leadership engagements (conferences, forums, publications, etc.).
• Ability to operate comfortably at senior levels within complex organizations, building credibility, trust, and strong client rapport.
• Proven track record of selling and delivering consulting and technology services, meeting business objectives in large, rapidly evolving corporate environments.
• Expertise in technology domains, aligning functional areas with business requirements to support organizational vision.
• Strong, engaging presentation skills to large audiences with confidence and clarity.
• Collaborative, hands-on leadership style, setting the tone by example.
• Passion for disruptive innovation and transformative ideas.
• Mature interpersonal and influencing skills, especially when working with senior client stakeholders.
• Commitment to elevating the Infosys brand through continuous personal and professional development.
• Willingness and ability to travel extensively as required.

Why Join Us?

For the right talent that want to be part of a diverse team, innovation-driven practice and a high-performance culture, we offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal ambitions.

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General Information

This role requires you to work onsite from Bogotá, Colombia (Salitre area).

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

We are looking for a dedicated Associate Quality Designer to join our dynamic team at EA Studios - Quality Verification. As an Associate Quality Designer, you will report to the QA Development Manager and help ensure top-notch entertainment for our players worldwide.

Responsibilities

• You will lead the review and enhancement of test cases, ensuring they are optimized for efficiency, accuracy, and agreement on project goals.
• You will identify areas of improvement across QA processes and workflows, proposing and implementing solutions to lead quality and efficiency.
• You will collaborate with teams across multiple time zones to ensure continuous improvement projects are accomplished.
• You will analyze complex issues, identify causes, and recommend applicable solutions to improve the player experience.
• You will contribute to how we deliver by refining testing methodologies, supporting automation efforts, and driving best practices across the team.
• You will be an advocate for players, ensuring the needs and expectations of our gamers are represented throughout the development process.

Qualifications

• 5+ years of experience in QA roles with experience improving and process optimization.
• 3+ years of experience in process documentation.
• Familiarity with QA test automation and its integration into testing workflows.
• Fluent in English both verbal and written.
• Experience in test case review, enhancement, and documentation.
• Experience delivering exceptional gaming experiences and driving innovation in quality assurance

Benefits

• Health Benefits - Medical insurance, dental insurance, life insurance, global fitness benefit ($500 USD per year), and mental wellbeing plan.
• Professional Development - Training and development programs, opportunities for career advancement and tuition reimbursement
• Work-Life Balance - 15 vacation days, paid holiday closure and paid sick leave
• Meaningful Work - Opportunity to directly contribute to the development of EA titles
• Additional Perks - Meal card ($400,000 COP per month), game credits and console reimbursement program

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

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This is an excellent opportunity for a Support Bar Analyst (IT Help Desk) with excellent communication and leadership skills, looking to make an impact within a fast-paced and dynamic environment. The role reports to the Head of Local Support and involves working closely with colleagues in other offices to deliver a seamless service to our users.

Responsibilities:

• Act as front-line support for local and/or time zone-based employees
• Serve as the main point of contact for our customers via email, walk-ups, and chat support
• Respond promptly and professionally to customer inquiries and troubleshoot issues related to our products and services
• Utilize relevant software and databases to effectively diagnose, track, and resolve customer issues and address complaints
• Maintain accurate records, including call logs and ticketing systems, to track customer interactions and issue resolution
• Collaborate with other teams to identify and resolve technical issues
• Stay up-to-date with industry trends and provide input on continuous improvement to the Helpdesk and customer service workflows
• Identify and escalate issues requiring urgent attention to the appropriate parties
• Ensure SLAs are met and that our internal users are provided with an exceptional user experience
• Ensure that all IT assets in the local office are managed and maintained to a high standard
• Ensure compliance with all relevant regulations and legislation related to workplace services, health and safety, and environmental management

Requirements:

• Global experience within a business services environment and ideally video games development and/or working in a highly technical development environment
• Strong knowledge of first and second-line support operations
• Desirable knowledge of ServiceNow and industry trends
• Excellent relationship-building skills
• Ability to work in a matrix management environment
• Proven work experience in a customer service or Helpdesk role
• Excellent communication and active listening skills with a customer-first mindset
• Ability to operate effectively in a dynamic, fast-paced environment and multitask effectively
• Ability to learn quickly and adapt to new software applications and technologies
• Excellent problem-solving skills
• Strong customer service orientation, with a focus on delivering high-quality services to employees and stakeholders

Skills and experience desired:

• Manage the deployment, configuration, and maintenance of mobile devices, including tablets, smartphones, consoles, Meeting Room solutions (Intune, Autopilot, EMS, MDM, VDI)
• Manage the deployment, configuration, and maintenance of user peripherals
• Provide 3rd-line support for mobility applications to team members, customers
• Helping Keywords gain compliance in Local and global standards (ISO 27001, Cyber Essentials Plus)
• Collaborate with other stakeholders to ensure application security and data privacy are maintained
• Evaluate emerging technologies and provide recommendations for improving mobility services by closely working with OEMs and Vendors
• Develop and maintain technical documentation related to mobility solutions, providing training where needed to other departments on mobility solutions
• Basic knowledge of ITIL process

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Location

Europe

Employment Type

Full time

Location Type

Remote

Department

EngineeringEngineering

Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.

As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.

Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.

About the role

• Lead the delivery of complex engineering projects, breaking them down into manageable stages with predictable timelines. Make informed decisions on trade-offs and effectively communicate these to stakeholders. Challenge and support senior engineers to achieve technical excellence.

• Understand engineering leveling and scale the team by identifying and filling skill gaps. Collaborate with recruiting to attract and retain top talent, ensuring the team structure supports current and future business needs.

• Monitor team performance proactively, identifying and addressing issues promptly. Develop strategies to retain top performers through growth opportunities and recognition.

• Navigate difficult conversations with clarity and empathy, especially when working with senior team members. Resolve disagreements by focusing on solutions that align with business goals and foster a collaborative team environment.

• Team you would be leading - Developer Platform is a team focused on helping engineers at Synthesia build, ship, and operate software faster and more safely by providing opinionated, self-service tooling with strong defaults. As the company grows, complexity grows with it. Our job is to create structure and tools to simplify and reduce that complexity so product teams don’t have to.

What we're looking for:

• Proven experience in leading engineering teams and delivering large-scale projects with predictable outcomes, ideally 2+ years.

• Strong understanding of engineering levels and experience in scaling teams effectively.

• Proven ability to track performance and helping every team member improve output and achieve career goals.

• Excellent communication skills, with experience in handling difficult conversations and resolving conflicts constructively.

• Relevant engineering background for a team building an enterprise-grade SaaS product.

• Experience in leading Platform/DevEx teams is a big plus, but not mandatory.

Why join us?

We’re living the golden age of AI. The next decade will yield the next iconic companies, and we dare to say we have what it takes to become one. Here’s why,

Our culture

At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here.

Serving 50,000+ customers (and 80% of the Fortune 500)

We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read stories from happy customers and what 1,200+ people say on G2.

Proprietary AI technology

Since 2017, we’ve been pioneering advancements in Generative AI. Our AI technology is built in-house, by a team of world-class AI researchers and engineers. Learn more about our AI Research Lab and the team behind.

AI Safety, Ethics and Security

AI safety, ethics, and security are fundamental to our mission. While the full scope of Artificial Intelligence's impact on our society is still unfolding, our position is clear: People first. Always.  Learn more about our commitments to AI Ethics, Safety & Security.

The hiring process:

1. 30-40min call with a Technical Recruiter

1. 45min call with an Engineering Manager

1. Take-home assignment (no coding required) - writing an RFC, solution proposal

1. 60min task debrief and technical discussion

1. 45min call with leadership

The process does not need to take long - we can be done in seven working days.

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Microsoft AI are looking for a talented Senior Software Engineer at their Beijing office. This role sits at the forefront of innovation, building intelligent solutions that empower users across devices with seamless connections to Windows, M365, and Azure.

About the Role

We are inviting you to join the Copilot Team, where we are redefining the future of AI-powered experiences. The Copilot Team is at the forefront of innovation, building intelligent solutions that empower users across devices with seamless connections to Windows, M365, and Azure. From AI-driven mobile applications to advanced cross-device capabilities, we are delivering transformative experiences.

As a Senior Software Engineer, you will manage complex projects from conception to implementation, with a focus on delivering AI-driven user interfaces and performance-optimized web applications. You will coordinate technical delivery through sprints, fostering collaboration throughout the project lifecycle. You will also investigate and debug complex performance issues in applications, ensuring optimal user experience and system efficiency.

Accountabilities

• Manage complex projects from conception to implementation, with a focus on delivering AI-driven user interfaces and performance-optimized web applications.
• Coordinate technical delivery through sprints, fostering collaboration throughout the project lifecycle.
• Investigate and debug complex performance issues in applications, ensuring optimal user experience and system efficiency.

The Candidate we're looking for

Experience:

• 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python.

Technical skills:

• Cloud and services experience, with Azure cloud experience.
• Excellent analytical skills with systematic and structured approach to software design.

Personal attributes:

• Passion for building highly scalable, highly reliable services.
• Solid problem-solving skills, teamwork, and a passion for delivering exceptional user experiences.

Benefits

• Work closely with Product Designers, Product Managers, and Engineers to deliver AI-enhanced products that delight users.
• Drive team-wide investments in infrastructure and foundational systems to support long-term technical roadmaps.
• Solve technical challenges to deliver outstanding outcomes for customers and the business.

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What you'll do

• Developing and maintaining SerDes system models for NRZ and PAM4 transceivers targeting PCIe (128Gbps+) and Ethernet (200Gbps+) standards.
• Running comprehensive system simulations to verify and sign-off design performance across multiple protocols and channels.

What you need

• M.Sc. or Ph.D. in Electrical or Computer Engineering.
• Strong experience modeling circuits and systems in MATLAB/Simulink.
• Expertise in designing high-speed analog CMOS circuits.
• Solid understanding of DSP and communications theory, including equalization, coding, and noise/crosstalk filtering.
• Proficiency in analyzing link budgets for NRZ and/or PAM4 high-speed serial links.
• Familiarity with wireline protocols (PCIe, Ethernet, JESD204C, CPRI) and optical protocols (LINEAR, RTLR).
• Experience with circuit topologies used in high-speed SerDes Tx/Rx and Tx/Rx equalization techniques.
• Hands-on lab testing for high-speed serial links and proficiency in C/Verilog-A/systemVerilog.

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What you'll do

As a Wind Tunnel Operator, you will work within our Wind Tunnel Operations Group, executing wind tunnel test runs according to the scheduled aerodynamic activities. You will operate Wind Tunnel Control Systems and troubleshoot possible problems and failures in the (sub)systems during test sessions.

• Work as a Wind Tunnel Operator within our Wind Tunnel Operations Group
• Execute wind tunnel test runs according to the scheduled aerodynamic activities
• Operate Wind Tunnel Control Systems and troubleshoot possible problems and failures in the (sub)systems during test sessions

What you need

• The ideal candidate will have a strong technical background and demonstrate enthusiasm and motivation to learn quickly the technologies applied in our wind tunnel aerodynamic projects
• Willingness and curiosity to learn the technological aspects of wind tunnel testing

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What you'll do

• Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points.
• Build and lead a team of forward deployed engineers within the region.
• Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions.
• Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations.
• Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness.
• Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives.

What you need

• Experience working with customers in a technical capacity.
• A proven track record of leading and building teams
• Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building.

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What you'll do

We are looking for a Senior Technical Buyer to act as a senior technical authority, able to deliver complex, high-risk components and resolving critical supply challenges in potentially extreme time pressure environments. This role provides leadership through technical expertise, commercial judgement and calm decision making, ensuring programmes are protected from supply, quality and delivery risk.

• Lead procurement of complex, safety critical or high risk/high value technical components.
• Diagnose and resolve supply, quality or technical failures, often under extreme time pressure.

What you need

Our ideal candidate will have extensive experience in technical purchasing within motorsport or advanced engineering, with a high level of drawing literacy and specification interpretation capability. You will have a deep practical understanding of relevant manufacturing processes and constraints and be highly credible and trusted by engineers and suppliers.

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What you'll do

• Own production of one or more strike teams and be responsible for end-to-end delivery of features and content.
• Partner with discipline leads to determine the time and people necessary to complete projects; Build and maintain project plans, schedules, resource allocations, and roadmaps, considering dependencies across multiple development teams to ensure successful releases.

What you need

• Experience on AAA games or game platforms from concept to release
• Previous experience working in a production role where you've managed cross-functional teams in creating and delivering complex projects

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What you'll do

• Own production of one or more strike teams and be responsible for end-to-end delivery of features and content.
• Partner with discipline leads to determine the time and people necessary to complete projects; Build and maintain project plans, schedules, resource allocations, and roadmaps, considering dependencies across multiple development teams to ensure successful releases.

What you need

• Experience on AAA games or game platforms from concept to release
• Previous experience working in a production role where you've managed cross-functional teams in creating and delivering complex projects
• Ability to lead roadmap planning activities, including feedback collection, requirements gathering, initiative build-out, feature breakdown, estimations, and resourcing in order to drive a solid roadmap that achieves defined strategic product goals.

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What you'll do

• Own production of one or more strike teams and be responsible for end-to-end delivery of features and content.
• Partner with discipline leads to determine the time and people necessary to complete projects; Build and maintain project plans, schedules, resource allocations, and roadmaps, considering dependencies across multiple development teams to ensure successful releases.

What you need

• Experience on AAA games or game platforms from concept to release
• Previous experience working in a production role where you've managed cross-functional teams in creating and delivering complex projects

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What you'll do

• Define the creative vision for AI-related features
• Create high-quality AI behaviors and abilities for players, using behavior trees and visual scripting
• Rapidly prototype new ideas and demonstrate their potential directly in-game

What you need

• Experience in delivering multiple AAA games as a designer
• Experience in developing AI in a highly systemic environment
• Experience with creating behavior trees and using visual scripting

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Top-level consulting: Supporting board members, divisional managers and decision-makers (all genders) of leading rail companies in the further development and transformation of their core operational areas - especially in operations, maintenance and technology

Transformation of operational business models: design of new, high-performance operating and maintenance structures - digital, efficient and customer-centric - e.g. new control models, workshop strategies, platform solutions or asset-as-a-service concepts

Customer centricity & service excellence: consistent alignment of operational performance with customer benefits - for example through the development of new product logics, improved journey time reliability or multimodal services

Holistic performance improvement: identifying potential in the organization, processes, assets and IT systems and implementing specific, measurable improvements together with the client

Project responsibility & leadership: responsibility for sub-projects, presentation at board level and active contribution of your own ideas for our further development

What you need

Bachelors/Master’s degree in industrial engineering, business administration or a comparable course of study

7+ years of total relevant professional experience, preferably in rail or maritime industry

Exposure to large infrastructure project management or leadership for terminals stations, etc.

Why this matters

This role keeps a world-championship-winning F1 team running. When equipment fails, races can be lost, so your work directly impacts performance. You'll develop deep expertise in high-spec facilities and have clear progression into senior facilities management roles. The F1 environment means you'll work with cutting-edge building systems and learn from the best in the industry.

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