Responsibilities:

• Own and evolve HubSpot as the core commercial system of record: pipeline architecture, deal stages, workflows, data governance, permissions, and adoption across the team.

• Build and automate dashboards and reporting for pipeline, funnel conversion, forecasting, activity, and performance vs. targets.

• Improve the data infrastructure behind the commercial org, ensuring clean data flows across CRM, enrichment tools, sales engagement platforms, and analytics environments.

• Lead new tool rollouts end-to-end (requirements to vendor evaluation to implementation to enablement).

• Drive CRM hygiene and scalable process with Sales Directors and Account Management.

• Create enablement and onboarding materials for new hires and for new tools/process changes.

• Deliver exec-ready updates (dashboards, memos, QBR materials) and present insights to senior leadership and, as needed, board/investor stakeholders.

• Streamline cross-functional workflows with Finance and Legal (gating processes, approvals, contracting handoffs).

Requirements:

• Hands-on experience owning and operating a CRM system (HubSpot strongly preferred), including workflows, automation, pipeline architecture, reporting frameworks, and governance.

• 5+ years in Sales Ops / RevOps / BizOps supporting a B2B sales team in a fast-moving or mature environment.

• Strong analytical skills: you turn data into clean reporting, clear insights, and actionable recommendations.

• Proven experience building dashboards (across platforms) teams actually use, with consistent metric definitions/frameworks.

• Strong systems thinking: ability to design scalable commercial processes and data structures as the business grows.

• Comfortable leading tool implementations and driving change management across stakeholders.

• Comfortable operating with and presenting to executive stakeholders (C-suite/Board/investors when relevant), with crisp, structured communication.

• High ownership, bias to action, and strong attention to detail.

• Advanced Excel; SQL and/or BI tools (e.g., Looker, Tableau, Power BI).

• US Citizen, Green Card Holder, or otherwise authorized to work in the US.

Bonus:

• Experience in technically complex industries (telecom, aerospace, hardware, infrastructure, or government/defense-adjacent markets).

• Experience with data engineering or data modeling supporting a GTM organization.

• Experience scaling contracting/approval processes for high-value enterprise deals.

• Experience working with globally distributed teams across time zones and cultures.

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