The company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota.

We have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the Member of People Ops, Payroll role:

Technical Skills:

• Possesses a deep understanding of international payroll regulations, tax compliance, and best practices, particularly for Portugal.
• Demonstrates advanced proficiency in utilizing and optimizing HRIS/payroll systems like Dayforce or Workday to ensure accurate and efficient payroll processing.
• Applies strong analytical and problem-solving skills to diagnose and resolve complex payroll discrepancies, EOR nuances, and compliance challenges.

Complexity and Impact of Work:

• Independently manages the full lifecycle of moderately complex international payroll projects, from data input and reconciliation to reporting and year-end processes.
• Defines priorities and applies thoughtful analysis to diverse payroll challenges, making informed decisions with minimal supervision that ensure timely and accurate compensation.
• Responsible for ensuring compliance with global statutory requirements, directly impacting Anchorage’s operational integrity and employee satisfaction across multiple jurisdictions.

Organizational Knowledge:

• Understands Anchorage’s strategic goals related to global expansion and integrates them into payroll planning, ensuring scalability and compliance.
• Clearly communicates how precise and compliant payroll operations contribute to overall departmental priorities and the firm’s commitment to its Villagers.
• Participates in fostering a culture of operational excellence and compliance within the People Ops team and across the broader organization.

Communication and Influence:

• Builds strong, collaborative relationships with internal stakeholders across HR, Finance, and Legal, as well as external Employer of Record partners.
• Adapts communication styles effectively to explain complex payroll concepts, gain buy-in on procedural changes, and provide clear guidance to Villagers.
• Engages with senior internal and external stakeholders on matters related to international payroll strategy, compliance, and process improvements, articulating potential risks and solutions

You may be a fit for this role if you have:

• 5+ years of progressive experience specifically in international payroll processing, with deep expertise in Portugal payroll regulations.
• Demonstrated experience managing payroll for international entities, particularly Singapore, including a solid understanding of local statutory requirements.
• Proven experience working with Employer of Record (EOR) models and managing third-party payroll providers.
• Proficiency with enterprise-level HRIS and payroll systems, such as Dayforce or Workday.
• Exceptional attention to detail, accuracy, and organizational skills, critical for managing complex payroll data and processes.
• Strong understanding of multi-jurisdictional payroll tax laws, social security contributions, and benefits administration.
• Excellent written and oral communication skills, with the ability to articulate complex payroll information clearly and professionally to diverse audiences.
• A strong desire and proven ability to thrive in a fast-paced, high-growth, and dynamic environment within the financial services sector.
• Intellectual curiosity, integrity, and a proactive approach to identifying and implementing process improvements.

Although not a requirement, bonus points if:

• You hold a relevant payroll certification (e.g., Certified Payroll Professional CPP, or equivalent international certification).
• You have experience with global equity compensation administration and reporting.
• You have a background working in a high-growth fintech or startup environment.
• You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :)

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As a leading innovator in financial services, Anchorage is powered by exceptional 'Villagers' who embody intellectual curiosity, integrity, and a relentless drive for outstanding results. We have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the Member of People Operations role:

Technical Skills:

• Applies extensive knowledge across multiple HR domains, particularly in HRIS (Workday/Dayforce) and employee lifecycle management, to independently solve complex operational challenges creatively and effectively across immediate and cross-functional teams.
• Demonstrates deep expertise in specific areas such as immigration, HRIS implementation, or scalable process design, actively contributing to department strategies, goals, and frameworks to ensure alignment with broader organisational priorities.
• Develops and refines sophisticated HR systems and processes, leveraging analytical skills to optimise efficiency and user experience for all Villagers.
• Leverages strong analytical skills to proactively monitor HR data integrity, conduct complex audits, and resolve systemic issues within HRIS (e.g., Workday, Dayforce).

Complexity and Impact of Work:

• Takes extreme ownership of complex HR initiatives, such as global HRIS implementations or significant policy overhauls, selecting appropriate methods and approaches to deliver high-quality, impactful outcomes.
• Leads and contributes to significant cross-functional People Operations projects with minimal oversight, breaking down large initiatives into manageable tasks while independently assessing trade-offs and priorities.
• Is accountable for delivering tactical business targets within People Operations that directly impact team efficiency and the Villager experience, proactively ensuring knowledge is shared and processes are scalable to avoid single points of failure.

Organisational Knowledge:

• Monitors industry trends in HR technology, global compliance, and talent management, alongside internal Anchorage objectives, to inform goal-setting and strategic decision-making for People Operations and the wider firm.
• Understands and clearly communicates how their work in People Operations drives Anchorage’s broader strategic objectives forward, enhancing operational excellence and Villager engagement.
• Acts as a culture carrier, actively contributing to Anchorage's hiring efforts by providing referrals, conducting interviews, mentoring new interviewers, and participating in recruiting events.

Communication and Influence:

• Mentors more junior teammates within People Operations, helping them align their efforts with department goals and Anchorage’s overall company strategy.
• Demonstrates leadership across teams and departments to improve collaboration and knowledge sharing regarding HR processes, policies, and system capabilities.
• Leads and communicates complex ideas and solutions related to HR operational changes, system improvements, or policy updates to get buy-in from diverse stakeholders across the firm.

You may be a fit for this role if you have:

• Expert-level proficiency and hands-on experience with Workday or Dayforce, including advanced configuration, reporting, and module management.
• Demonstrated mastery of the entire employee lifecycle, with a proven ability to design, implement, and optimise scalable HR processes across diverse organisational structures.
• In-depth knowledge and practical experience managing complex global immigration processes and ensuring compliance for a diverse workforce.
• Proven ability to independently solve complex problems, manage significant cross-functional projects with minimal oversight, and proactively navigate ambiguity and roadblocks.
• Strong understanding of HR compliance, data privacy regulations (e.g., GDPR, CCPA), and best practices in a regulated financial environment.
• Experience in developing and delivering training programs related to HR systems or processes to varied audiences across a firm.
• Exceptional analytical skills with the ability to translate data into actionable insights for continuous process improvement.
• A track record of mentoring junior team members and demonstrating leadership in collaborative, cross-functional environments to drive organisational alignment.

Although not a requirement, bonus points if:

• Experience with other specialised HR platforms or tools beyond core HRIS (e.g., ATS, LMS, advanced payroll systems).
• Demonstrated experience within a global financial services firm navigating complex regulatory environments.
• Proven experience with HR analytics and dashboard creation to monitor key People Operations metrics and drive strategic insights.
• You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :)

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Responsibilities

• Ensure legal compliance with U.S. federal, state, and local labor laws and regulatory requirements.
• Align U.S. HR operations with the global people strategy, ensuring consistency while reflecting local requirements.
• Manage union relationships and related obligations.
• Work with People Business Partners to provide expert HR guidance.
• Improve HR processes, using HRIS and people analytics to improve efficiency, accuracy, and insight.
• Partner with the Executive Leadership Team, Senior Leadership Team, and other senior leaders to foster an inclusive culture, taking into account organizational values.
• Develop, implement, communicate, and enforce HR policies following U.S. employment legislation.

Experience

• HR experience in multi-disciplinary HR environments.
• Experience supporting teams through change and transformation.
• Experience working in partnership with unions.
• Experience with HRIS systems (Workday, Dayforce, or similar).

What's in it for you

The expected range for this role is $87,000 - $147,000. This is a Hybrid role from our New York Office, working three days from the office, two from home. Plus more great perks, which include;

• Uncapped leave, because we trust you to manage your workload and time
• When we hit our targets, enjoy a share of our profits with a bonus
• Refer a friend and get rewarded when they join Future
• Well-being support with access to our Colleague Assistant Programmes
• Opportunity to purchase shares in Future, with our Share Incentive Plan

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