The impact you will have:

• Work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases
• Work with engagement managers to scope variety of professional services work with input from the customer
• Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications
• Consult on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks.
• Provide an escalated level of support for customer operational issues.

What we look for:

• Extensive experience in data engineering, data platforms & analytics
• Comfortable writing code in either Python or Scala
• Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one
• Deep experience with distributed computing with Apache Spark™ and knowledge of Spark runtime internals
• Familiarity with CI/CD for production deployments
• Working knowledge of MLOps
• Design and deployment of performant end-to-end data architectures
• Experience with technical project delivery - managing scope and timelines.
• Documentation and white-boarding skills.
• Experience working with clients and managing conflicts.
• Build skills in technical areas which support the deployment and integration of Databricks-based solutions to complete customer projects.
• Travel to customers 10% of the time

[Preferred] Databricks Certification but not essential

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You will work closely with the Account Executive to develop and execute a technical strategy that aligns with the customer's goals and objectives. You will also work with a team of engineers to build proofs of concept and demonstrate our products.

The ideal candidate will have a strong background in value selling, technical account management, and technical leadership. They will also have a solid understanding of big data, data science, and cloud technologies.

Responsibilities:

• Define and direct the technical strategy for our largest and most important accounts
• Work closely with the Account Executive to develop and execute a technical strategy that aligns with the customer's goals and objectives
• Collaborate with a team of engineers to build proofs of concept and demonstrate our products
• Provide technical guidance and support to customers
• Work with customers to identify and address technical issues

Requirements:

• 5+ years of experience working with large enterprises in the Retail and CPG space
• 3+ years of experience in a pre-sales capacity or supporting sales activity
• Strong background in value selling, technical account management, and technical leadership
• Solid understanding of big data, data science, and cloud technologies
• Experience with design and implementation of big data technologies such as Hadoop, NoSQL, MPP, OLTP, and OLAP
• Production programming experience in Python, R, Scala, or Java

Nice to have:

• Databricks Certification

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Key responsibilities include:

• Leading technical teams to implement the technical strategy in the account
• Building a movement of technical champions within the account
• Aligning technical strategies around Databricks solutions
• Providing structured mentorship for other team members

The ideal candidate will have a solid background in value selling, technical account management, and technical leadership. They will also have experience working with large, global accounts and a strong understanding of big data, data science, and cloud technologies.

Competencies:

• Proficiency at establishing virtual teams and leading them to ultimate success within the account
• Experience working with large, global accounts
• Forming relationships with executives and influencers
• Presenting a convincing point-of-view to important decision-makers
• Technical expertise in big data, data science, and cloud

Nice to have:

• Databricks Certification

Pay Range Transparency:

Databricks is committed to fair and equitable compensation practices. The pay range for this role is $180,000-$247,500 USD per year, depending on location and experience.

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Your responsibilities will include:

• Working with 1-5 clients as the main technical voice for Databricks
• Leading customers on a transformational journey to evaluate and adopt Databricks as part of their strategy
• Implementing the technical strategy in the account, in close understanding of the strategy
• Building a movement of technical champions within the account
• Aligning technical strategies around Databricks solutions
• Providing structured mentorship for other team members

To succeed in this role, you will need to be proficient in establishing virtual customer collaboration and leading them to ultimate success within the account. You should also have experience working with very large (> $1m ARR), global accounts and forming relationships with executives and influencers.

As a technical expert in big data, data science, and cloud, you will present a convincing point-of-view to important decision-makers that leads them down a path of success. You will also have an ability in data-driven business transformation and driving change with data.

Nice to have: Databricks Certification.

Benefits and perks are available to all employees, and Databricks is committed to fostering a diverse and inclusive culture where everyone can excel.

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You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data.

RSAs are billable and know how to complete projects according to specification with excellent customer service.

You will report to the regional Manager/Lead.

The impact you will have:

• You will work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases

• Work with engagement managers to scope variety of professional services work with input from the customer

• Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications

• Consult on architecture and design; bootstrap hands-on projects which leads to a customers' successful understanding, evaluation and adoption of Databricks.

• Provide an escalated level of support for customer operational issues.

• You will work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs.

• Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.

What we look for:

• 9+ years experience in data engineering, data platforms & analytics

• Comfortable writing code in either Python or Scala

• Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one

• Deep experience with distributed computing with Apache Spark™ and knowledge of Apache Spark™ runtime internals

• Familiarity with CI/CD for production deployments

• Working knowledge of MLOps

• Capable of design and deployment of highly performant end-to-end data architectures

• Experience with technical project delivery - managing scope and timelines.

• Documentation and white-boarding skills.

• Experience working with clients and managing conflicts.

• Experience in building scalable streaming and batch solutions using cloud-native components

• Travel to customers up to 20% of the time

Nice to have: Databricks Certification

XML job scraping automation by YubHub

You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data.

RSAs are billable and know how to complete projects according to specification with excellent customer service.

You will report to the regional Manager/Lead.

The impact you will have:

• Work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases
• Work with engagement managers to scope variety of professional services work with input from the customer
• Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications
• Consult on architecture and design; bootstrap hands-on projects which leads to a customers' successful understanding, evaluation and adoption of Databricks.
• Provide an escalated level of support for customer operational issues.
• Work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs.
• Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.

What we look for:

• 6+ years experience in data engineering, data platforms & analytics
• Comfortable writing code in either Python or Scala
• Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one
• Deep experience with distributed computing with Apache Spark™ and knowledge of Apache Spark™ runtime internals
• Familiarity with CI/CD for production deployments
• Working knowledge of MLOps
• Capable of design and deployment of highly performant end-to-end data architectures
• Experience with technical project delivery - managing scope and timelines.
• Documentation and white-boarding skills.
• Experience working with clients and managing conflicts.
• Experience in building scalable streaming and batch solutions using cloud-native components
• Travel to customers up to 20% of the time

Nice to have:

• Databricks Certification

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Location: Bellevue, Washington

Department: Education & Training

CSQ227R234

About the Role

This role is required to work in a hybrid office setting in our Bellevue, WA office.

The Opportunity

Databricks runs some of the largest customer enablement programs in the industry , workshops, digital courses, labs, and webinars that reach thousands of users. The Customer Enablement Specialist turns that reach into results. You connect engaged learners to structured training plans that drive product adoption, customer success, and measurable business impact.

This isn’t a sales or business development role , every conversation begins with an existing Databricks user or program participant. Your focus is on helping those customers move from initial interest to tangible capability: skilled teams, completed training milestones, and activated use cases.

You’ll manage a broad portfolio of accounts, supporting new and emerging personas , business users, analysts, and app developers , and helping them succeed with Databricks’ latest innovations in AI/BI, Databricks Apps, and agent-based development.

What You'll Do

• Convert participation in Databricks’ scale programs (webinars, workshops, digital learning) into structured training engagements.

• Own a high-volume enablement pipeline , identifying learner needs, recommending tailored paths, and tracking adoption progress.

• Deliver engaging L100–L200 sessions and demos to help new personas understand what’s possible with Databricks.

• Build enablement plans for each account, tracking trained users, completion rates, and milestone achievement.

• Partner with Customer Success Managers (CSMs), Account Executives (AEs), and senior CEAs to align training with customer goals and renewal cycles.

• Report key metrics , trained accounts, learner growth, conversion rates, and training revenue , using data to guide your priorities.

• Provide structured feedback to program and curriculum teams to sharpen future customer learning experiences.

What You Bring

• 2–4 years in a technical, customer-facing role , technical training, pre-sales, enablement, or customer success preferred.

• Hands-on familiarity with modern data and analytics platforms (Databricks, cloud SQL, BI tools, or data lakes).

• Confidence delivering introductory technical content to non-expert audiences.

• Working knowledge of AI/ML concepts , able to explain how Databricks enables practical use cases.

• Strong communication skills and a consultative approach: discover needs, recommend paths, and gain commitment.

• A data-driven mindset with strong organisational habits and comfort managing many concurrent accounts.

• Team-first attitude , proactive collaborator who knows when to escalate for deeper technical support.

Bonus Points

• Databricks certifications or willingness to certify (Data Engineer Associate, Databricks certifications (or willingness to obtain within 6 months).

• Background in SaaS, cloud, or data platforms; familiarity with BI or AI/BI tools (Databricks Genie, Tableau, Power BI).

• Exposure to Databricks Apps, REST APIs, or AI agent concepts.

• Experience in a role with enablement or training-related revenue metrics.

Why This Role, Why Now

New products create new skill gaps. As Databricks expands into AI/BI, Databricks Apps, and agent-based development, a new wave of users , business analysts, app builders, domain experts , needs to get skilled up quickly. The depth CEA team focuses on the complex, strategic, and deeply technical. This role focuses on the broad middle: high volume, new personas, and the scale-to-commitment motion that turns digital participation into real adoption. It is a high-visibility, high-impact position with a clear growth path into senior CEA work as you build depth and track record.

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.

Zone 2 Pay Range $86,600-$119,150 USD

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As a Big Data Solutions Architect (Internal Title - Resident Solutions Architect) in our Professional Services team, you will work with clients on short to medium-term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data.

RSAs are billable and know how to complete projects according to specification with excellent customer service. You will report to the regional Manager/Lead.

The impact you will have:

• Work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases
• Work with engagement managers to scope variety of professional services work with input from the customer
• Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications
• Consult on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks.
• Provide an escalated level of support for customer operational issues.
• Work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs.
• Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.

What we look for:

• Extensive experience in data engineering, data platforms & analytics
• Comfortable writing code in either Python or Scala
• Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one
• Deep experience with distributed computing with Apache Spark™ and knowledge of Spark runtime internals
• Familiarity with CI/CD for production deployments
• Working knowledge of MLOps
• Design and deployment of performant end-to-end data architectures
• Experience with technical project delivery - managing scope and timelines.
• Documentation and white-boarding skills.
• Experience working with clients and managing conflicts.
• Build skills in technical areas which support the deployment and integration of Databricks-based solutions to complete customer projects.
• Travel to customers 10% of the time

[Preferred] Databricks Certification but not essential

XML job scraping automation by YubHub

You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data.

RSAs are billable and know how to complete projects according to specification with excellent customer service.

The impact you will have:

• You will work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases

• Work with engagement managers to scope variety of professional services work with input from the customer

• Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications

• Consult on architecture and design; bootstrap hands-on projects which leads to a customers' successful understanding, evaluation and adoption of Databricks.

• Provide an escalated level of support for customer operational issues.

• You will work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs.

• Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.

What we look for:

• 9+ years experience in data engineering, data platforms & analytics

• Comfortable writing code in either Python or Scala

• Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one

• Deep experience with distributed computing with Apache Spark™ and knowledge of Apache Spark™ runtime internals

• Familiarity with CI/CD for production deployments

• Working knowledge of MLOps

• Capable of design and deployment of highly performant end-to-end data architectures

• Experience with technical project delivery - managing scope and timelines.

• Documentation and white-boarding skills.

• Experience working with clients and managing conflicts.

• Experience in building scalable streaming and batch solutions using cloud-native components

• Travel to customers up to 20% of the time

Nice to have: Databricks Certification

XML job scraping automation by YubHub

Your main objective will be to convert participation in Databricks' scale programs (webinars, workshops, digital learning) into structured training engagements. You will own a high-volume enablement pipeline, identifying learner needs, recommending tailored paths, and tracking adoption progress.

To achieve this, you will deliver engaging L100–L200 sessions and demos to help new personas understand what's possible with Databricks. You will build enablement plans for each account, tracking trained users, completion rates, and milestone achievement.

You will partner with Customer Success Managers (CSMs), Account Executives (AEs), and senior CEAs to align training with customer goals and renewal cycles. You will report key metrics – trained accounts, learner growth, conversion rates, and training revenue – using data to guide your priorities.

In addition, you will provide structured feedback to program and curriculum teams to sharpen future customer learning experiences.

We are looking for a highly motivated and organized individual with excellent communication skills and a consultative approach. You should have hands-on familiarity with modern data and analytics platforms, confidence delivering introductory technical content to non-expert audiences, and a working knowledge of AI/ML concepts.

If you are passionate about helping customers succeed and have a strong desire to learn and grow with our company, we encourage you to apply for this exciting opportunity.

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As a Data Platform Solutions Architect on our Professional Services team for the Emerging Enterprise & Digital Natives business in EMEA, you will work with clients on short to medium-term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data.

RSAs are billable and know how to complete projects according to specification with excellent customer service. You will report to the regional Manager/Lead.

The impact you will have:

• Drive high-impact customer projects: Design and build reference architectures, implement production use cases, and create “how-to” guides tailored to the unique needs of fast-moving Emerging Enterprise & Digital Native customers in EMEA.

• Collaborate on project scoping: Work closely with Engagement Managers and customers to define project scope, schedules, and deliverables for professional services engagements.

• Enable transformational initiatives: Guide strategic customers through their end-to-end big data journeys,migrating from legacy platforms and deploying industry-leading data and AI applications on the Databricks platform.

• Consult on architecture & design: Provide thought leadership on solution design and implementation strategies, ensuring customers can successfully evaluate and adopt Databricks.

• Offer advanced support: Serve as an escalation point for operational issues, collaborating with Databricks Support and Engineering to resolve challenges quickly.

• Align technical delivery: Partner with cross-functional Databricks teams (Technical, PM, Architecture, and Customer Success) to align on milestones, ensuring customer needs and deadlines are met.

• Amplify product feedback: Provide implementation insights to Databricks Product and Support teams, guiding rapid improvements in features and troubleshooting for customers.

What we look for:

• Extensive experience in data engineering, data platforms & analytics

• Comfortable writing code in either Python or Scala

• Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one

• Deep experience with distributed computing with Apache Spark™ and knowledge of Spark runtime internals

• Familiarity with CI/CD for production deployments

• Working knowledge of MLOps

• Design and deployment of performant end-to-end data architectures

• Experience with technical project delivery - managing scope and timelines.

• Documentation and white-boarding skills.

• Experience working with clients and managing conflicts.

• Build skills in technical areas which support the deployment and integration of Databricks-based solutions to complete customer projects.

• Travel to customers 10% of the time

• [Preferred] Databricks Certification but not essential

XML job scraping automation by YubHub

You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data.

RSAs are billable and know how to complete projects according to specification with excellent customer service.

The impact you will have:

• Work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases

• Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications

• Consult on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks

• Provide an escalated level of support for customer operational issues

• Work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs

What we look for:

• Extensive experience in data engineering, data platforms & analytics

• Comfortable writing code in either Python or Scala

• Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one

• Deep experience with distributed computing with Apache Spark™ and knowledge of Spark runtime internals

• Familiarity with CI/CD for production deployments

• Working knowledge of MLOps

• Design and deployment of performant end-to-end data architectures

• Experience with technical project delivery - managing scope and timelines

• Documentation and white-boarding skills

• Experience working with clients and managing conflicts

• Build skills in technical areas which support the deployment and integration of Databricks-based solutions to complete customer projects

• Travel to customers 10% of the time

• [Preferred] Databricks Certification but not essential

XML job scraping automation by YubHub

You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data.

RSAs are billable and know how to complete projects according to specification with excellent customer service.

You will report to the regional Manager/Lead.

The impact you will have:

• Work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases
• Work with engagement managers to scope variety of professional services work with input from the customer
• Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications
• Consult on architecture and design; bootstrap hands-on projects which leads to a customers' successful understanding, evaluation and adoption of Databricks.
• Provide an escalated level of support for customer operational issues.
• Work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs.
• Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.

What we look for:

• 9+ years experience in data engineering, data platforms & analytics
• Comfortable writing code in either Python or Scala
• Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one
• Deep experience with distributed computing with Apache Spark™ and knowledge of Apache Spark™ runtime internals
• Familiarity with CI/CD for production deployments
• Working knowledge of MLOps
• Capable of design and deployment of highly performant end-to-end data architectures
• Experience with technical project delivery - managing scope and timelines.
• Documentation and white-boarding skills.
• Experience working with clients and managing conflicts.
• Experience in building scalable streaming and batch solutions using cloud-native components
• Travel to customers up to 20% of the time

Nice to have:

• Databricks Certification

XML job scraping automation by YubHub

You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data.

RSAs are billable and know how to complete projects according to specification with excellent customer service.

You will report to the regional Manager/Lead.

The impact you will have:

• Work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases
• Work with engagement managers to scope variety of professional services work with input from the customer
• Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications
• Consult on architecture and design; bootstrap hands-on projects which leads to a customers' successful understanding, evaluation and adoption of Databricks.
• Provide an escalated level of support for customer operational issues.
• Work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs.
• Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.

What we look for:

• 9+ years experience in data engineering, data platforms & analytics
• Comfortable writing code in either Python or Scala
• Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one
• Deep experience with distributed computing with Apache Spark™ and knowledge of Apache Spark™ runtime internals
• Familiarity with CI/CD for production deployments
• Working knowledge of MLOps
• Capable of design and deployment of highly performant end-to-end data architectures
• Experience with technical project delivery - managing scope and timelines.
• Documentation and white-boarding skills.
• Experience working with clients and managing conflicts.
• Experience in building scalable streaming and batch solutions using cloud-native components
• Travel to customers up to 20% of the time
• Nice to have: Databricks Certification

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