We're looking for someone who is intensely curious and holds themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Responsibilities:

• Contribute to the architecture of the billing platform to help it scale and support rapid growth in the Dialpad customer base.
• Build reusable, well-defined APIs that are consumed in product code.
• Monitor for performance and accuracy of how we bill our customers.
• Build automated tools to enable our customers and support teams to perform self-service billing operations.
• Collaborate and cooperate with other engineers and product managers in design and code reviews, and translate business requirements into pragmatic technical solutions while discussing and navigating tradeoffs.
• Identify classes of problems across the system and come up with solutions in the form of a long-term engineering roadmap.
• Mentor new hires to help the team grow.

Requirements:

• Inquisitiveness and a background with critical stable systems of scale.
• Experienced with real-time debugging and outages, and have built backend data models that have high performance requirements.
• Bachelor's degree in Computer Science or equivalent practical experience.
• Demonstrated experience with 2+ large production backend systems at scale: designing, building, launching, and maintaining.
• Deep experience with cloud-deployed solutions.
• Strong backend programming experience whether with Python, Java, C#, Node.js, Ruby, etc.
• Experience designing backends based on microservices architecture.

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