{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/skill/database-analysis"},"x-facet":{"type":"skill","slug":"database-analysis","display":"Database Analysis","count":3},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_f560b1d5-028"},"title":"Senior Digital Programs Manager","description":"<p>We are seeking an innovative and operationally-minded Digital Programs Manager to design, build, and maintain the programs, operations, and automation infrastructure that optimize the customer experience at scale and drive operational efficiency across all segments.</p>\n<p>This critical role is focused on maximizing retention by delivering a seamless, valuable, and consistent service through a hybrid digital and human approach, directly improving product adoption and customer engagement.</p>\n<p>You will establish a digital-first baseline of automated touchpoints for all scaled (downmarket) customers, complete with clear, data-driven escalation paths to human support for complex issues.</p>\n<p>Simultaneously, you will deliver workflows and automation that enable our Customer Success Architects to work faster and smarter.</p>\n<p>The ideal candidate thrives at the intersection of process, technology, and customer experience, and will be responsible for creating the playbooks and automations required to service a large volume of customers effectively and efficiently.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Define and execute the comprehensive digital Customer Experience (CX) strategy to align with overall business objectives, maximize customer value, and proactively address the needs of the scaled segment.</li>\n</ul>\n<ul>\n<li>Architect and deploy efficient and effective digital workflows for core customer journeys, including standardized customer onboarding and continuous lifecycle engagement programs.</li>\n</ul>\n<ul>\n<li>Manage end-to-end digital programs (e.g., onboarding, adoption campaigns, renewal notifications) tailored for the scaled customer segment.</li>\n</ul>\n<ul>\n<li>Design and execute campaigns using digital channels (email, Slack, webinars, etc) to drive feature adoption and sustained product engagement.</li>\n</ul>\n<ul>\n<li>Continuously test, measure, and iterate on program performance to improve conversion rates, customer satisfaction scores (CSAT), and other key performance indicators (KPIs).</li>\n</ul>\n<ul>\n<li>Design the escalation logic and scoring models that trigger human intervention from automated sequences.</li>\n</ul>\n<ul>\n<li>Support the growth of our business by automating workflow elements for our higher-touch Enterprise team, such as programmatically identifying and flagging customer risk and surfacing high-value upsell opportunities.</li>\n</ul>\n<ul>\n<li>Create and document clear, repeatable operations playbooks and Standard Operating Procedures (SOPs) for key digital customer journeys.</li>\n</ul>\n<ul>\n<li>Serve as the primary liaison, working with Customer Success, Product, Sales, and Marketing teams to ensure alignment, gather requirements, and guarantee the effective execution of all digital CX initiatives.</li>\n</ul>\n<ul>\n<li>Collaborate with our data engineering and ops teams to ensure data cleanliness and segmentation accuracy within our customer systems to enable highly targeted and personalized digital outreach.</li>\n</ul>\n<ul>\n<li>Own, track, and analyze key program metrics and operational KPIs (e.g., digital engagement rates, adoption rates, churn reduction, customer health scores).</li>\n</ul>\n<ul>\n<li>Provide regular, insightful reporting to leadership and relevant stakeholders on the overall effectiveness, performance, and impact of digital programs within the scaled customer segment.</li>\n</ul>\n<ul>\n<li>Stay current with industry trends, emerging technologies, and best practices in digital CX. Iterate on programs based on direct customer feedback and data-driven insights.</li>\n</ul>\n<p>We&#39;re Looking For Someone Who Has:</p>\n<ul>\n<li>5+ years of experience in Program Management, Customer Success Operations, Digital Success, or a related role, preferably supporting a high-volume, scaled customer segment with hybrid digital/human experience and/or pooled coverage (B2B SaaS experience is a plus).</li>\n</ul>\n<ul>\n<li>Demonstrated experience in building, launching, and scaling digital programs designed to influence customer behavior (adoption, engagement, retention). Proven impact on activation and value adoption (beyond open rates/clicks)</li>\n</ul>\n<ul>\n<li>Strong operational skills, with expertise in process mapping, creating playbooks, and defining automation requirements.</li>\n</ul>\n<ul>\n<li>Proficiency with CRM systems, Marketing Automation platforms, and CS software.</li>\n</ul>\n<ul>\n<li>Excellent analytical skills and a data-driven approach, comfortable using data to tell a story and make recommendations.</li>\n</ul>\n<ul>\n<li>Excellent written and communication skills</li>\n</ul>\n<ul>\n<li>Strong process and project delivery discipline</li>\n</ul>\n<ul>\n<li>Eager to learn new technologies and adapt to evolving customer needs</li>\n</ul>\n<p>We&#39;d Be Extra Excited For Someone Who Has:</p>\n<ul>\n<li>Familiarity with Mixpanel, or a similar analytics tool, including familiarity with analytics implementation methods like SDKs, Customer Data Platforms (CDPs), and Event Streaming.</li>\n</ul>\n<ul>\n<li>Ability to build, script, or configure custom solutions to drive process automation or custom workflow creation.</li>\n</ul>\n<ul>\n<li>Experience writing SQL queries to pull, validate, and analyze customer data directly from a database.</li>\n</ul>\n<ul>\n<li>Experience architecting systems and data flows</li>\n</ul>\n<ul>\n<li>Familiarity with analytics best practices across business segments and verticals</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_f560b1d5-028","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Mixpanel","sameAs":"https://mixpanel.com","logo":"https://logos.yubhub.co/mixpanel.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/mixpanel/jobs/7568212","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$163,500-$199,500 USD","x-skills-required":["Digital Programs Management","Customer Success Operations","Digital Success","Program Management","Customer Experience","Process Mapping","Automation Requirements","CRM Systems","Marketing Automation Platforms","CS Software","Data-Driven Approach","Analytics","SQL Queries","Database Analysis","System Architecture","Data Flows"],"x-skills-preferred":["Mixpanel","Analytics Tool","SDKs","Customer Data Platforms","Event Streaming","Process Automation","Custom Workflow Creation"],"datePosted":"2026-04-18T15:51:58.795Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New York City, US (Hybrid)"}},"employmentType":"FULL_TIME","occupationalCategory":"Operations","industry":"Technology","skills":"Digital Programs Management, Customer Success Operations, Digital Success, Program Management, Customer Experience, Process Mapping, Automation Requirements, CRM Systems, Marketing Automation Platforms, CS Software, Data-Driven Approach, Analytics, SQL Queries, Database Analysis, System Architecture, Data Flows, Mixpanel, Analytics Tool, SDKs, Customer Data Platforms, Event Streaming, Process Automation, Custom Workflow Creation","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":163500,"maxValue":199500,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_9b471123-9ab"},"title":"Technical Partner Manager, AMER Banks","description":"<p><strong>Technical Partner Manager for AMER Banks</strong></p>\n<p>We are seeking an experienced Technical Partner Manager to lead technical partner engagements within our Global Partner Engineering &amp; Operations (PE&amp;O) team. In this role, you will own relationships with Stripe&#39;s AMER bank partners, overseeing partner technical integrations and performance.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Serve as the primary technical and operational contact for key financial partners, fostering and maintaining strategic relationships and technical collaboration.</li>\n<li>Work with internal Engineering, Product, and Partner Management teams and external partners to define and deliver technical onboarding and integrations, ensuring performance SLAs are met.</li>\n<li>Define, implement, and monitor partner health and performance metrics to meet and exceed partner expectations.</li>\n<li>Collaborate with Product, Engineering, and Partnerships to drive reliability and product efficiency; lead alignment for the Global Banks pillar&#39;s technical and operational needs.</li>\n<li>Oversee and scale incident response processes, coordinate RCA (root cause analysis), and drive prevention and remediation plans.</li>\n<li>Analyze operational data to identify trends and recommend improvements that streamline partner operations and enhance the Stripe experience.</li>\n<li>Build and manage relationships with Bank partner senior technology/operations counterparts; facilitate engagement between Stripe leadership and partner stakeholders.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>5+ years of experience in technical partner/account management, operations, or strategic project management within payments or fintech; direct experience working with bank partners preferred.</li>\n<li>Experience in banking, e-commerce, or payments, with a solid understanding of payment technologies and platform-to-partner integrations.</li>\n<li>Strong technical judgment: ability to assess critical aspects of service and software integrations and apply best practices for operational efficiency.</li>\n<li>Proven track record managing medium- to large-scale technical projects with external partners and internal stakeholders.</li>\n<li>Strong analytical and problem-solving skills; able to use data to drive decisions.</li>\n<li>Excellent written and verbal communication skills; comfortable engaging with diverse internal and external audiences (business development, product, engineering, operations).</li>\n<li>Flexibility to be on-call during seasonal peaks and provide staggered time-zone coverage in a global, live service environment.</li>\n<li>Willingness to travel (~30%) for partner visits and business/service reviews.</li>\n</ul>\n<p><strong>Preferred Qualifications</strong></p>\n<ul>\n<li>Bachelor&#39;s degree in Computer Science, Business Administration, Operations Management, or a related field; Master&#39;s degree or MBA preferred.</li>\n<li>Working proficiency with databases and SQL for partner-facing data analysis.</li>\n<li>A user-first mindset and strong sense of urgency to scale products and operations through partnerships.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_9b471123-9ab","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Stripe","sameAs":"https://stripe.com/","logo":"https://logos.yubhub.co/stripe.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/stripe/jobs/7719602","x-work-arrangement":"remote","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["technical partner management","operations","strategic project management","payments or fintech","banking","e-commerce","payment technologies","platform-to-partner integrations","databases","SQL"],"x-skills-preferred":["database analysis","user-first mindset","product scaling","operational efficiency"],"datePosted":"2026-04-18T15:51:29.074Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chicago, US-Remote"}},"jobLocationType":"TELECOMMUTE","employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Finance","skills":"technical partner management, operations, strategic project management, payments or fintech, banking, e-commerce, payment technologies, platform-to-partner integrations, databases, SQL, database analysis, user-first mindset, product scaling, operational efficiency"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_3487866b-18b"},"title":"Industrial Engineer Intern","description":"<p>Job Overview</p>\n<p>We are seeking an Industrial Engineer Intern who will support and directly impact how we build and scale our autonomous service vessels. This is a hands-on experience, which will allow you to apply your academic knowledge in a real-world setting and contribute to projects that significantly impact national security and maritime innovation.</p>\n<p>Responsibilities</p>\n<ul>\n<li><p>Support the design and development of hardware and software systems for ASVs</p>\n</li>\n<li><p>Collaborate with cross-functional teams to troubleshoot and refine ASV prototypes</p>\n</li>\n<li><p>Ensure vessel designs support mission-specific operational requirements</p>\n</li>\n<li><p>Document progress, prepare and write reports, and present findings to the team</p>\n</li>\n<li><p>Work on manufacturing-related projects, aimed at improving efficiency, organisation, and scalability of our production processes</p>\n</li>\n<li><p>Improve manufacturing floor layout and organisation</p>\n</li>\n<li><p>Drive process improvement initiatives through time studies and workflow analyses</p>\n</li>\n<li><p>Assist with database analysis for production tracking and planning</p>\n</li>\n<li><p>Contribute to light tool and fixture design as needed</p>\n</li>\n<li><p>Support the implementation of lean manufacturing principles</p>\n</li>\n</ul>\n<p>Qualifications</p>\n<ul>\n<li><p>Currently enrolled in a Bachelor&#39;s or Master&#39;s program in Industrial Engineering or a related field</p>\n</li>\n<li><p>Familiarity with manufacturing principles</p>\n</li>\n<li><p>Familiarity with robotics, autonomy, or maritime and control systems</p>\n</li>\n<li><p>Strong analytical and problem-solving skills</p>\n</li>\n<li><p>Ability to work independently and collaboratively in a fast-paced environment</p>\n</li>\n</ul>\n<p>Physical Demands</p>\n<ul>\n<li><p>Prolonged periods of sitting at a desk and working on a computer</p>\n</li>\n<li><p>Occasional standing and walking within the office</p>\n</li>\n<li><p>Manual dexterity to operate a computer keyboard, mouse, and other office equipment</p>\n</li>\n<li><p>Visual acuity to read screens, documents, and reports</p>\n</li>\n<li><p>Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies</p>\n</li>\n<li><p>Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages)</p>\n</li>\n</ul>\n<p>Additional Information</p>\n<p>This role requires access to export-controlled information or items that require &#39;U.S. Person&#39; status. As defined by U.S. law, individuals who are any one of the following are considered to be a &#39;U.S. Person&#39;: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_3487866b-18b","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Autonomous Service Vessels Organisation","sameAs":"https://www.autonomous-service-vessels.com/","logo":"https://logos.yubhub.co/autonomous-service-vessels.com.png"},"x-apply-url":"https://jobs.lever.co/saronic/9fa2f6ed-2af1-4a4a-9cd9-afe2367f5cca","x-work-arrangement":"onsite","x-experience-level":"internship","x-job-type":"internship","x-salary-range":null,"x-skills-required":["Industrial Engineering","Manufacturing Principles","Robotics","Autonomy","Maritime and Control Systems","Database Analysis","Lean Manufacturing Principles"],"x-skills-preferred":[],"datePosted":"2026-04-17T12:58:07.436Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Francisco"}},"employmentType":"INTERN","occupationalCategory":"Engineering","industry":"Technology","skills":"Industrial Engineering, Manufacturing Principles, Robotics, Autonomy, Maritime and Control Systems, Database Analysis, Lean Manufacturing Principles"}]}