As a Workday Business Systems Analyst, you'll support Workday configuration and implementation, working closely with HR, Finance, and other stakeholders to translate business requirements into effective system solutions. You'll design, test, and deploy Workday modules, integrations, and custom reports to support core business processes.

Responsibilities:

• Support Workday configuration and implementation, working closely with HR, Finance, and other stakeholders to translate business requirements into effective system solutions
• Design, test, and deploy Workday modules, integrations, and custom reports to support core business processes
• Collaborate with cross-functional teams to gather requirements, document processes, and implement solutions that align with organisational goals
• Develop and maintain detailed documentation for system configurations, business processes, and technical integrations
• Create and maintain Workday reports and dashboards to provide actionable insights to stakeholders
• Support HR and Finance teams with day-to-day system troubleshooting and enhancement requests
• Lead change management initiatives to ensure successful adoption of new features and workflows
• Manage system security, role-based permissions, and compliance requirements - treating HR data protection as a non-negotiable foundation
• Stay current with Workday updates and best practices to continuously improve system capabilities
• Drive the continuous improvement of Workday business processes through regular system audits and stakeholder feedback
• Partner with the broader People Services team and other COEs (Benefits, Comp, Talent, Payroll) to identify opportunities for process automation and system optimisation

You may be a good fit if you:

• Have 5+ years of experience as a Workday Business Systems Analyst, with demonstrated expertise in system configuration, testing, and implementation
• Possess strong technical skills including understanding of Workday architecture, security models, and integration methodologies
• Have experience with full lifecycle Workday implementations and/or significant module expansions
• Expertise in Workday HCM, Benefits, advanced Compensation, and Security modules
• Are intellectually curious - you ask “why” before “how,” explore root causes rather than symptoms, and stay current on Workday and adjacent HR tech because you want to, not because you have to
• Approach problems with creativity, comfortable looking past the standard or obvious solution to find an answer that actually fits the business
• Treat HR data security and privacy as a non-negotiable foundation in everything you build and maintain
• Demonstrate excellent analytical and problem-solving abilities, with a talent for translating complex business requirements into effective technical solutions
• Excel at building relationships and communicating effectively with technical and non-technical stakeholders at all levels
• Are detail-oriented with strong documentation skills and a commitment to process excellence
• Have a track record of managing multiple priorities in a fast-paced environment
• Are results-oriented, with a bias toward flexibility and impact
• Have a collaborative mindset and willingness to pick up slack even if it goes outside your job description

Strong candidates may also have:

• Workday certifications in HCM, Benefits, Compensation, Payroll, Absence, Time tracking, Talent, Performance and/or Learning
• Experience with calculated fields and business process configurations
• Understanding of Workday integrations: familiarity with Workday integration tools (EIB, Core Connectors, Workday Studio, Web Services / RaaS), inbound vs. outbound patterns, authentication (SSO, SFTP, API keys / certs), typical HR integration partners (benefits providers, payroll, ATS, IdP, background check), and disciplined error handling, reconciliation, and monitoring
• Knowledge of complementary HR/Finance systems and integration patterns
• Experience supporting Workday in a high-growth technology company
• Familiarity with project management methodologies and tools
• Background in change management and user adoption strategies
• Understanding of data privacy regulations and security best practices

The annual compensation range for this role is $205,000-$265,000 USD.

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We're looking for someone who is naturally curious and an exceptional problem solver - the kind of person who looks beyond the obvious or 'standard' Workday answer, asks why before how, and gets energy from figuring out how systems should work, not just how they currently work. You'll partner closely with the broader People Services team, our COE partners (Benefits, Comp, Talent, Payroll), and People Analytics to make sure our HRIS is secure, scalable, and a true business enabler.

Responsibilities:

• Support Workday configuration and implementation, working closely with HR, Finance, and other stakeholders to translate business requirements into effective system solutions
• Design, test, and deploy Workday modules, integrations, and custom reports to support core business processes
• Collaborate with cross-functional teams to gather requirements, document processes, and implement solutions that align with organisational goals
• Develop and maintain detailed documentation for system configurations, business processes, and technical integrations
• Create and maintain Workday reports and dashboards to provide actionable insights to stakeholders
• Support HR and Finance teams with day-to-day system troubleshooting and enhancement requests
• Lead change management initiatives to ensure successful adoption of new features and workflows
• Manage system security, role-based permissions, and compliance requirements - treating HR data protection as a non-negotiable foundation
• Stay current with Workday updates and best practices to continuously improve system capabilities
• Drive the continuous improvement of Workday business processes through regular system audits and stakeholder feedback
• Partner with the broader People Services team and other COEs (Benefits, Comp, Talent, Payroll) to identify opportunities for process automation and system optimisation

You may be a good fit if you:

• Have 5+ years of experience as a Workday Business Systems Analyst, with demonstrated expertise in system configuration, testing, and implementation
• Possess strong technical skills including understanding of Workday architecture, security models, and integration methodologies
• Have experience with full lifecycle Workday implementations and/or significant module expansions
• Expertise in Workday HCM, Benefits, advanced Compensation, and Security modules
• Are intellectually curious - you ask 'why' before 'how', explore root causes rather than symptoms, and stay current on Workday and adjacent HR tech because you want to, not because you have to
• Approach problems with creativity, comfortable looking past the standard or obvious solution to find an answer that actually fits the business
• Treat HR data security and privacy as a non-negotiable foundation in everything you build and maintain
• Demonstrate excellent analytical and problem-solving abilities, with a talent for translating complex business requirements into effective technical solutions
• Excel at building relationships and communicating effectively with technical and non-technical stakeholders at all levels
• Are detail-oriented with strong documentation skills and a commitment to process excellence
• Have a track record of managing multiple priorities in a fast-paced environment
• Are results-oriented, with a bias toward flexibility and impact
• Have a collaborative mindset and willingness to pick up slack even if it goes outside your job description

Strong candidates may also have:

• Workday certifications in HCM, Benefits, Compensation, Payroll, Absence, Time tracking, Talent, Performance and/or Learning
• Experience with calculated fields and business process configurations
• Understanding of Workday integrations: familiarity with Workday integration tools (EIB, Core Connectors, Workday Studio, Web Services / RaaS), inbound vs. outbound patterns, authentication (SSO, SFTP, API keys / certs), typical HR integration partners (benefits providers, payroll, ATS, IdP, background check), and disciplined error handling, reconciliation, and monitoring
• Knowledge of complementary HR/Finance systems and integration patterns
• Experience supporting Workday in a high-growth technology company
• Familiarity with project management methodologies and tools
• Background in change management and user adoption strategies
• Understanding of data privacy regulations and security best practices

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role's On Target Earnings ('OTE') range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary: $205,000-$265,000 USD

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Your work directly impacts how thousands of customers identify, engage, and convert their ideal buyers. You'll partner with product marketing, sales enablement, and customer success to position identity capabilities and drive adoption.

Key responsibilities include:

Strategic Leadership: Own product strategy and roadmap for identity resolution, defining vision and success metrics that drive measurable improvements in match rates and customer value Identify and prioritize opportunities to enhance identity resolution through new data sources, improved algorithms, and better data quality Evaluate, negotiate, and integrate 3rd party data partnerships that expand identity coverage and accuracy Define and track core metrics including visitor-to-person match rates, IP-to-company accuracy, coverage, latency, and downstream revenue impact Partner with product marketing, sales enablement, and customer success to position identity capabilities and drive adoption

Execution Excellence: Deliver measurable improvements to identity resolution performance through rigorous prioritization, rapid experimentation, and iterative execution Diagnose and resolve data quality issues that impact match rates, customer trust, and product experience Build scalable monitoring and alerting systems that track identity resolution health and enable proactive issue detection Create frameworks for evaluating new data sources and measuring their incremental impact on resolution performance Conduct deep discovery using data analysis, customer interviews, and competitive research to uncover opportunities for improvement

Cross-Functional Partnership: Partner with Platform, Application, and Data teams to ensure seamless integration of identity data into customer-facing products Collaborate with data science and engineering to solve complex problems in entity resolution, probabilistic matching, and signal enrichment Work with analytics teams to instrument metrics, build dashboards, and enable data-driven decision making Enable go-to-market teams through training, documentation, and competitive positioning

What You Bring:

Required Qualifications: 5+ years of product management experience in data-intensive B2B SaaS environments, with focus on data products, identity systems, or platform-level capabilities Deep understanding of identity resolution, entity matching, IP-to-company mapping, visitor identification, and the evolving privacy landscape Technical fluency with SQL, Snowflake, and BI tools (Tableau, Looker) - ability to independently analyze data, diagnose issues, and make data-driven decisions Proven track record identifying, diagnosing, and resolving data quality issues at scale with understanding of coverage, accuracy, and freshness trade-offs Cross-functional leadership - demonstrated ability to influence and align engineering, product, data science, and go-to-market teams without formal authority Customer-centric mindset with experience optimizing adoption funnels and driving engagement for technical products Excellent communication skills - ability to translate complex technical concepts into clear, value-based narratives for executives and customers Bias for action - track record of moving quickly from insight to execution with iterative, test-and-learn approach B2B SaaS experience with enterprise data products, platform products, or GTM tools

Preferred Qualifications: Experience with AdTech, MarTech, or Real-Time Bidding (RTB) ecosystems Background in data science, engineering, or analytics prior to product management Familiarity with 3rd party data sourcing, evaluation, and integration Experience with probabilistic matching, entity resolution, or graph-based identity systems Knowledge of data privacy regulations and their product implications Experience in sales intelligence, marketing technology, or revenue operations domains

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As a leading innovator in financial services, Anchorage is powered by exceptional 'Villagers' who embody intellectual curiosity, integrity, and a relentless drive for outstanding results. We have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the Member of People Operations role:

Technical Skills:

• Applies extensive knowledge across multiple HR domains, particularly in HRIS (Workday/Dayforce) and employee lifecycle management, to independently solve complex operational challenges creatively and effectively across immediate and cross-functional teams.
• Demonstrates deep expertise in specific areas such as immigration, HRIS implementation, or scalable process design, actively contributing to department strategies, goals, and frameworks to ensure alignment with broader organisational priorities.
• Develops and refines sophisticated HR systems and processes, leveraging analytical skills to optimise efficiency and user experience for all Villagers.
• Leverages strong analytical skills to proactively monitor HR data integrity, conduct complex audits, and resolve systemic issues within HRIS (e.g., Workday, Dayforce).

Complexity and Impact of Work:

• Takes extreme ownership of complex HR initiatives, such as global HRIS implementations or significant policy overhauls, selecting appropriate methods and approaches to deliver high-quality, impactful outcomes.
• Leads and contributes to significant cross-functional People Operations projects with minimal oversight, breaking down large initiatives into manageable tasks while independently assessing trade-offs and priorities.
• Is accountable for delivering tactical business targets within People Operations that directly impact team efficiency and the Villager experience, proactively ensuring knowledge is shared and processes are scalable to avoid single points of failure.

Organisational Knowledge:

• Monitors industry trends in HR technology, global compliance, and talent management, alongside internal Anchorage objectives, to inform goal-setting and strategic decision-making for People Operations and the wider firm.
• Understands and clearly communicates how their work in People Operations drives Anchorage’s broader strategic objectives forward, enhancing operational excellence and Villager engagement.
• Acts as a culture carrier, actively contributing to Anchorage's hiring efforts by providing referrals, conducting interviews, mentoring new interviewers, and participating in recruiting events.

Communication and Influence:

• Mentors more junior teammates within People Operations, helping them align their efforts with department goals and Anchorage’s overall company strategy.
• Demonstrates leadership across teams and departments to improve collaboration and knowledge sharing regarding HR processes, policies, and system capabilities.
• Leads and communicates complex ideas and solutions related to HR operational changes, system improvements, or policy updates to get buy-in from diverse stakeholders across the firm.

You may be a fit for this role if you have:

• Expert-level proficiency and hands-on experience with Workday or Dayforce, including advanced configuration, reporting, and module management.
• Demonstrated mastery of the entire employee lifecycle, with a proven ability to design, implement, and optimise scalable HR processes across diverse organisational structures.
• In-depth knowledge and practical experience managing complex global immigration processes and ensuring compliance for a diverse workforce.
• Proven ability to independently solve complex problems, manage significant cross-functional projects with minimal oversight, and proactively navigate ambiguity and roadblocks.
• Strong understanding of HR compliance, data privacy regulations (e.g., GDPR, CCPA), and best practices in a regulated financial environment.
• Experience in developing and delivering training programs related to HR systems or processes to varied audiences across a firm.
• Exceptional analytical skills with the ability to translate data into actionable insights for continuous process improvement.
• A track record of mentoring junior team members and demonstrating leadership in collaborative, cross-functional environments to drive organisational alignment.

Although not a requirement, bonus points if:

• Experience with other specialised HR platforms or tools beyond core HRIS (e.g., ATS, LMS, advanced payroll systems).
• Demonstrated experience within a global financial services firm navigating complex regulatory environments.
• Proven experience with HR analytics and dashboard creation to monitor key People Operations metrics and drive strategic insights.
• You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :)

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