You'll partner with a small, senior Rust-first team to ship reliable graph capabilities and make them easy for other teams and agents to use. The Knowledge Graph service is a distributed SDLC indexing system. It builds a property graph from GitLab SDLC (software development lifecycle) and code data using ClickHouse, NATS JetStream, and the Data Insights Platform. It also exposes secure graph queries and MCP tools for AI agents and product features.

In this role, you'll own core parts of the system end to end: shaping the architecture, hardening multi-tenant behavior and performance, and making it straightforward for other teams and agents to consume graph capabilities. In your first year, you'll take clear ownership of major areas of the service (for example, the graph query engine, SDLC indexing, or multi-tenant authorization), reduce single points of failure through better runbooks and shared context, and raise the bar on how we design, build, and operate analytical services across the stack.

Key responsibilities include:

• Leading the design and evolution of core Knowledge Graph services in a production Rust codebase, including the graph query engine, SDLC and code indexing pipelines, and API/MCP surfaces that other GitLab teams and AI agents rely on.

• Owning complex, cross-cutting initiatives that span GitLab Rails, the Data Insights Platform (Siphon, NATS, ClickHouse), and GitLab Duo Agent Platform, from technical direction and design docs through implementation, rollout, and iteration.

• Driving system design decisions that improve reliability, scalability, and maintainability for analytical (OLAP-style) graph workloads. This includes multi-hop traversals, aggregations, and multi-tenant isolation. Document trade-offs so the broader team can move quickly and stay aligned.

• Defining and improving operational maturity for the service, including service level objectives (SLOs), observability, runbooks, incident response, capacity planning, and production readiness (PREP) for GitLab.com, Dedicated, and Self-Managed deployments.

• Collaborating asynchronously with product, data, infrastructure, security, and AI teams to sequence work, unblock platform-level dependencies, and land features in a way that is safe for customers and sustainable for the team.

• Applying AI-assisted development workflows responsibly (for example, using MCP-aware tools, Knowledge Graph-backed agents, and internal Duo tooling) and help establish practical norms for how the team uses AI while maintaining strong engineering judgment.

• Mentoring and supporting other engineers through pairing, technical design reviews, and knowledge-sharing, reinforcing shared ownership of the system and its operational sustainability.

• Contributing across the stack when needed, including occasional Ruby (Rails integration and authorization paths) or frontend work (for example, the Software Architecture Map UI) to close gaps and keep delivery moving.

This role requires significant experience building and operating production backend systems, with a track record of owning reliability, maintainability, and on-call readiness for services that support other product teams or platforms. Strong engineering skills in Rust or clear evidence you can ramp quickly and deliver in a Rust-first, performance-sensitive backend codebase are essential. Additionally, strong system design skills, including making and explaining clear architectural decisions, documenting constraints, and aligning trade-offs with product and platform needs, are necessary.

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Mercury is at a similar moment to when railroads expanded their networks, transforming commerce. With over 300,000 businesses relying on Mercury to run their finances, we're looking for an early member of our Account Development team to help customers move from initial adoption to deeper, more connected usage.

As an Account Development Manager, you'll work directly with Mercury customers at the moments that matter most in their journey, providing a human touch when timing and context are everything. This is a quota-carrying role focused on expansion and adoption, while also serving as a critical feedback loop to inform how Mercury continues to evolve.

Responsibilities:

• Identify high-propensity accounts by leveraging product-usage data, lifecycle triggers, and predictive scoring models,engaging where additional solutions (Credit, Treasury, Working Capital, etc.) will create the most value.
• Consistently exceed monthly expansion goals by building and maintaining a robust pipeline.
• Design smart outreach, combining data insights, account research, and discovery to craft scalable one-to-many campaigns and targeted, high-touch engagements for top-value opportunities.
• Partner with Product and Marketing to test, learn, and refine our evolving go-to-market playbook.
• Master, and help evolve, our internal tools and processes to manage a high-velocity pipeline with maximum efficiency.
• Champion the Voice of the Customer, channeling feedback to Product and cross-functional teams to influence roadmap and strategy.

Requirements:

• 2–4 years in a quota-carrying Growth Sales, Account Management, or Customer Expansion role (FinTech a plus).
• Compelling communicator: able to translate complex concepts into crisp value propositions for founders, finance teams, and operators.
• Expansion Performance: Proven track record exceeding upsell targets through data-driven prioritization in a high-velocity environment.
• Builder’s mindset: energized by creating and iterating on processes within a fast-growing team.
• Bias to action & autonomy: swiftly converts new product launches and insights into cross-functional plays that reach customers and drive growth.
• Passion for FinTech or banking: you’re excited about shaping the future of modern financial services.

Total Rewards Package: The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Target New Hire Base Salary Ranges:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $119,400-$134,300
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $107,500-$120,900

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic.

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As a Business Operations Lead, you will play a crucial role in helping to streamline business processes, assist with key product launches, and manage internal and external business development (BD) initiatives.

Your primary responsibilities will include:

• Serving as a strategic right-hand to the Chief Business Officer, providing hands-on advisory across CRM strategy, internal process design, team organisational op model, data insights, and day-to-day operational decision-making.
• Delivering analysis that helps inform team performance in market, product utilisation, forecasting insights, and revenue trends for BD.
• Building and maintaining account/client tiering and prioritisation frameworks that help BD focus on the highest-value opportunities.
• Overseeing and tracking BD objectives and key results (OKRs), ensuring alignment with our long-term vision and strategy.
• Handling day-to-day business development operations, including pipeline management, deal flow, and forecasting, to ensure the team meets its objectives efficiently.
• Developing and running training sessions for the business development team, empowering them with the tools and processes needed to succeed.
• Helping orchestrate LayerZero's presence in both internal and external BD activities, coordinating participation in key meetings, events, and collaborations.
• Assisting with go-to-market (GTM) strategies and product launches, ensuring alignment with business development efforts and customer engagement.

To be successful in this role, you will need:

• 3–5+ years of experience in business operations, revenue operations, sales operations, or a similar function, ideally within a tech startup, high-growth, or Web3 environment.
• A deep understanding of BD/sales operations: pipeline management, deal tracking, CRM administration, and forecasting methodologies.
• Proven ability to build and improve operational processes from the ground up (SOPs, automation, cross-functional workflows).
• Strong analytical skills with experience building dashboards, performance reports, and data-driven recommendations.
• Excellent cross-functional communication. You thrive as the connective tissue between BD, Finance, Legal, Product, and Marketing.
• Highly organised, proactive, and comfortable operating with a high degree of ownership and ambiguity.
• Familiarity with CRM platforms (HubSpot, Salesforce, Linear, or similar) and modern GTM tooling.
• Experience supporting or partnering closely with executive leadership is a strong plus.

LayerZero Labs is committed to fostering a diverse and inclusive workplace. LayerZero Labs is an equal opportunity employer and does not discriminate on the basis of race, national origin, religion, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or any other legally protected status.

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We are looking for a passionate Quality Designer to join the EA China QV team in Shanghai. You will combine deep testing expertise and quality leadership to define how you develop quality into our mobile live-service games, applying tooling, automation, data insights, and AI-enabled solutions.

As the voice of quality across the development lifecycle, you will increase early detection, risk-based testing strategies, and continuous improvement— delivering measurable impact on product quality and player experience.

Role Overview

Manage end-to-end test plan for mobile game systems, across functional, performance, and compatibility to ensure game quality. Represent QV within the dev team—visible, vocal, and integrated—to align on risks and release readiness. Improve adoption of automation, diagnostics, workflow improvements to increase efficiency, reliability, and defect discovery. Explore and apply AI-driven QA solutions for practical workflow improvements. Share best practices with partner teams to strengthen quality culture and execution consistency.

Qualifications

3+ years in QA/QV or quality-focused roles (mobile/game industry preferred). Experience across the QA lifecycle, with understanding of SDLC (Agile/Scrum/Waterfall) QA integration. Hands-on experience with automation or advanced testing methodologies. Curious about AI-assisted testing, able to turn experiments into workflow improvements. Bonus: Graphics testing knowledge (rendering pipeline/shaders/GPU bottlenecks); experience with Unreal/Unity and graphics debugging/performance profiling tools. Proficient in written and spoken English.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

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Your primary focus will be on creating and leading franchise-wide and product-specific marketing strategies and execution, as well as developing creative and CFX briefs. You will work closely with our global teams in Europe, North America, and APAC to ensure we meet the KPIs associated with each campaign.

Responsibilities:

• Develop and execute franchise-wide marketing strategies and activations for EA SPORTS FC, including FC Premium and FC Mobile
• Create and lead franchise-wide and product-specific marketing strategies and execution
• Develop creative and CFX briefs
• Work closely with cross-functional teams to ensure we meet the KPIs associated with each campaign
• Act as a driver of your specific campaign beats, including status updates, identification of risks/opportunities and liaising with cross-functional partners to prepare and problem-solve against obstacles in the GTM campaign

Requirements:

• 3+ years working in a strategic marketing function at a brand or agency
• Ability to manage and collaborate with multiple teams/stakeholders across varying disciplines and time zones to achieve our objectives
• Experience driving collaboration across Product, Commercial, Marketing and Communications teams
• Ability to uncover and apply compelling data/insights
• English is the required language of work
• Have an interest in football (soccer) and EA SPORTS FC

Pay Transparency - North America

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

Pay Ranges

• British Columbia (depending on location e.g. Vancouver vs. Victoria) $91,100 - $126,900 CAD

Pay is just one part of the overall compensation at EA. For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

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What you'll do

• Lead, coach, and develop a high-performing CS team, owning team and regional NRR performance, customer retention, and expansion goals.
• Act as a player-coach: directly manage priority accounts, join key customer conversations, and model best-in-class success practices.

What you need

• 10+ years of experience in Customer Success or post-sales roles within SaaS, ideally some of this with accounts in Western Europe
• Deep understanding and experience successfully managing customer relationships within the Western Europe region
• Demonstrated technical acumen with the ability to upskill and enable the team — fostering confidence in navigating product capabilities, integrations, and data insights to strengthen customer outcomes.

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What you'll do

• Lead, coach, and develop a high-performing CS team, owning team and regional NRR performance, customer retention, and expansion goals.
• Act as a player-coach: directly manage priority accounts, join key customer conversations, and model best-in-class success practices.

What you need

• 10+ years of experience in Customer Success or post-sales roles within SaaS, ideally some of this within UK&I accounts.
• Demonstrated technical acumen with the ability to upskill and enable the team — fostering confidence in navigating product capabilities, integrations, and data insights to strengthen customer outcomes.

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