As part of the Anthropic security department, the compliance team owns understanding security and AI safety expectations, as established by regulators, customers, and industry norms. The compliance team uses this understanding to provide direction to internal partners on the priorities of security and safety requirements they must meet.

Responsibilities

• Operate Anthropic's HIPAA compliance review program, executing on HIPAA obligations across the product portfolio.
• Run a dedicated HIPAA review track in parallel with the Product Security Review (PSR) process, applying compliance checklist to every in-scope change and recording a complete, auditable disposition before release.
• Build and maintain change monitoring mechanisms to catch HIPAA-relevant changes , including default setting changes and incremental updates.
• Partner with product and engineering teams upstream to ensure HIPAA considerations are built into first releases rather than addressed as post-launch remediations.
• Assess and document PHI data flows, infrastructure boundaries, and control coverage across Anthropic's cloud-native product environments.
• Write, update, and enact HIPAA policies, checklists, deployment guides, and audit evidence packages.
• Manage Business Associate Agreement (BAA) obligations and coordinate with legal and external counsel on PHI determination questions and emerging regulatory requirements.
• Contribute to Anthropic's broader compliance program, including adjacent frameworks (SOC 2, ISO 27001, NIST 800-53) where they intersect with HIPAA obligations.

Requirements

• 3+ years of progressive experience in compliance roles, including direct ownership of a HIPAA compliance program at a technology company
• Evaluated PHI data flows and infrastructure boundaries in cloud-native environments (AWS, GCP, or Azure) and can assess HIPAA exposure without always needing to escalate to legal
• Designed and operated a compliance review mechanism integrated into a product development or release process
• Translate HIPAA technical compliance requirements into actionable workstreams for engineering and product teams
• Deliver clear, precise compliance documentation , policies, checklists, audit evidence, deployment guides , for both technical and non-technical audiences
• Thrive in fast-paced, ambiguous environments where you're expected to build processes from scratch and keep them working under rapid product change
• Energized by being the organizational expert who educates and influences rather than only advises

Preferred Qualifications

• Worked in AI/ML or developer-platform companies and understand the unique challenges of PHI exposure in model inference and API environments
• HITRUST CSF experience or experience mapping HIPAA requirements to HITRUST controls
• Implemented or significantly contributed to compliance automation or GRC tooling integrations
• Relevant certifications (CHPC, HCISPP, CISA, CISM, CISSP, or equivalent)

What We Offer

• Annual compensation range: $255,000-$255,000 USD
• Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
• Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

How to Apply

If you're interested in this role, please submit your application through our website. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work.

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The Director of Business Systems will be responsible for building real depth across Finance, GTM, Operations, and People systems, connecting these capabilities into a powerful, AI-integrated backbone.

You are a builder-first leader who will blend enterprise architecture with cutting-edge AI automation. Your goal is to eliminate fragmentation and enable every function to move faster by deploying internal AI agents that reduce manual work and surface actionable insights.

Key Responsibilities

• Enterprise Application Strategy: Own the full lifecycle of our application ecosystem, including ERP (Finance), CRM (GTM), HRIS (People), and specialized AI tools. Ensure these systems converge into a secure, scalable backbone.

• AI Agent Deployment: Identify opportunities to replace manual workflows with AI/LLM-powered agents. Build and manage 'internal agents' that automate forecasting, revenue capture, and employee self-service.

• Cross-Functional Partnership: Serve as the primary technology partner to the leadership team. Align system roadmaps with departmental goals to ensure seamless data flow from production to the back office.

• Operational Excellence: Mature our core systems by establishing disciplined change management, clear data governance, and measurable SLAs. Stabilize environments to support audit and regulatory requirements.

• Team Leadership: Lead a high-impact team that fosters a culture of curiosity, speed, and user-centricity.

Ideally, you have:

• 10+ years of experience leading business systems or enterprise applications in a fast-paced, high-growth environment.

• Technical Depth: Strong functional understanding of Salesforce (or equivalent CRM), NetSuite (or equivalent ERP), and Workday (or equivalent HRIS).

• AI/Automation Mindset: Proven track record of designing and deploying AI/LLM-powered workflows or agentic systems to improve business efficiency.

• Architecture Skills: Ability to design scalable data flows and APIs that link disparate SaaS tools into a cohesive ecosystem.

• Stakeholder Mastery: Experience influencing C-level executives and translating complex technical needs into business outcomes.

• Skilled in Python or SQL to personally audit or prototype automation logic.

• Extensive experience and In-depth knowledge of the functionality of the ERP modules with emphasis on Sales – Order to Cash & Sales Audit, Purchasing – Direct & Indirect and Finance - General Ledger, AP & AR, Procure to Pay, Sales Audit, Fixed Assets, International Consolidations & Reporting.

• Experience with GTM systems such as, HubSpot, Outreach, Clari, CPQ (e.g., Salesforce CPQ), and similar tools.

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training.

You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

The base salary range for this full-time position in the location of San Francisco is: $235,200-$294,000 USD

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The ideal candidate will have hands-on experience administering Marketo, Salesforce, and LeanData, and deep expertise with lead routing, lead-to-account matching, and data orchestration workflows using LeanData or similar workflow automation tools.

Responsibilities:

• Own and evolve the GTM systems architecture, ensuring Salesforce, Marketo, LeanData, ZoomInfo, Qualified, Outreach, and Clay.io work together as a best-in-class, integrated ecosystem.
• Lead the design, governance, and optimization of data orchestration workflows using LeanData, including routing, prioritization, handoffs, and conversion logic across Marketing, SDR, and Sales teams.
• Design and execute a future-state operational roadmap focused on scaling B2B demand generation, ABM, and partner-led growth through automation, improved data flows, and AI-powered insights.
• Build automated lifecycle processes for lead scoring, enrichment, qualification, and cross-functional handoffs using LeanData, Zapier, Clay, Segment, and AI agents.
• Enhance sales productivity by implementing agentic workflows (e.g., automated follow-ups, enrichment workflows, SDR assistance tools) in Outreach and Salesforce.
• Manage data governance across Salesforce, Marketo, and Segment, ensuring reliable attribution, reporting, and pipeline visibility.
• Create AI-informed dashboards and reporting on pipeline performance, lead velocity, conversion, campaign effectiveness, and partner impact.
• Partner with RevOps, Sales Systems, and Engineering to operationalize cross-functional processes that reduce manual work and improve efficiency.
• Support partner/VAR motions through automated attribution, routing rules, partner engagement workflows, and integrated co-marketing processes.
• Continuously evaluate new tools, AI capabilities, and operational improvements that elevate our GTM infrastructure.

Requirements:

• 4+ years in Marketing Operations or Revenue Operations supporting B2B sales-led funnels.
• Hands-on experience administering Marketo, Salesforce, and LeanData.
• Deep expertise with lead routing, lead-to-account matching, and data orchestration workflows using LeanData or similar workflow automation tools.
• Proven ability to design automated workflows, operational processes, and scalable cross-system integrations.
• Experience using AI-driven tools or agentic workflows to automate SDR tasks, enrich lead data, or accelerate GTM execution.
• Strong analytical, system design, and documentation skills; able to translate business needs into scalable technical workflows.
• Experience collaborating with Sales, SDR, RevOps, and System/Engineering teams.

Bonus Points:

• Experience in FinTech or enterprise B2B SaaS environments.
• Familiarity with conversational marketing/ABM platforms like Qualified.
• Experience with tools like LeanData and Outreach in support of lead routing and SDR/BDR workflows.
• Experience with paid funnel operations is a plus (Google Ads, LinkedIn Ads, etc.).
• Understanding of partner/VAR operational workflows and partner attribution logic.
• Ability to design scalable integrations using tools like Segment, Zapier, or Workato-style platforms.

Compensation:

The expected salary range for this role is $134,696 - $168,370.

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This critical role is focused on maximizing retention by delivering a seamless, valuable, and consistent service through a hybrid digital and human approach, directly improving product adoption and customer engagement.

You will establish a digital-first baseline of automated touchpoints for all scaled (downmarket) customers, complete with clear, data-driven escalation paths to human support for complex issues.

Simultaneously, you will deliver workflows and automation that enable our Customer Success Architects to work faster and smarter.

The ideal candidate thrives at the intersection of process, technology, and customer experience, and will be responsible for creating the playbooks and automations required to service a large volume of customers effectively and efficiently.

Responsibilities:

• Define and execute the comprehensive digital Customer Experience (CX) strategy to align with overall business objectives, maximize customer value, and proactively address the needs of the scaled segment.

• Architect and deploy efficient and effective digital workflows for core customer journeys, including standardized customer onboarding and continuous lifecycle engagement programs.

• Manage end-to-end digital programs (e.g., onboarding, adoption campaigns, renewal notifications) tailored for the scaled customer segment.

• Design and execute campaigns using digital channels (email, Slack, webinars, etc) to drive feature adoption and sustained product engagement.

• Continuously test, measure, and iterate on program performance to improve conversion rates, customer satisfaction scores (CSAT), and other key performance indicators (KPIs).

• Design the escalation logic and scoring models that trigger human intervention from automated sequences.

• Support the growth of our business by automating workflow elements for our higher-touch Enterprise team, such as programmatically identifying and flagging customer risk and surfacing high-value upsell opportunities.

• Create and document clear, repeatable operations playbooks and Standard Operating Procedures (SOPs) for key digital customer journeys.

• Serve as the primary liaison, working with Customer Success, Product, Sales, and Marketing teams to ensure alignment, gather requirements, and guarantee the effective execution of all digital CX initiatives.

• Collaborate with our data engineering and ops teams to ensure data cleanliness and segmentation accuracy within our customer systems to enable highly targeted and personalized digital outreach.

• Own, track, and analyze key program metrics and operational KPIs (e.g., digital engagement rates, adoption rates, churn reduction, customer health scores).

• Provide regular, insightful reporting to leadership and relevant stakeholders on the overall effectiveness, performance, and impact of digital programs within the scaled customer segment.

• Stay current with industry trends, emerging technologies, and best practices in digital CX. Iterate on programs based on direct customer feedback and data-driven insights.

We're Looking For Someone Who Has:

• 5+ years of experience in Program Management, Customer Success Operations, Digital Success, or a related role, preferably supporting a high-volume, scaled customer segment with hybrid digital/human experience and/or pooled coverage (B2B SaaS experience is a plus).

• Demonstrated experience in building, launching, and scaling digital programs designed to influence customer behavior (adoption, engagement, retention). Proven impact on activation and value adoption (beyond open rates/clicks)

• Strong operational skills, with expertise in process mapping, creating playbooks, and defining automation requirements.

• Proficiency with CRM systems, Marketing Automation platforms, and CS software.

• Excellent analytical skills and a data-driven approach, comfortable using data to tell a story and make recommendations.

• Excellent written and communication skills

• Strong process and project delivery discipline

• Eager to learn new technologies and adapt to evolving customer needs

We'd Be Extra Excited For Someone Who Has:

• Familiarity with Mixpanel, or a similar analytics tool, including familiarity with analytics implementation methods like SDKs, Customer Data Platforms (CDPs), and Event Streaming.

• Ability to build, script, or configure custom solutions to drive process automation or custom workflow creation.

• Experience writing SQL queries to pull, validate, and analyze customer data directly from a database.

• Experience architecting systems and data flows

• Familiarity with analytics best practices across business segments and verticals

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Responsibilities:

• Lead the design, implementation, administration, and optimization of core SaaS platforms including Okta, Google Workspace, Slack, Atlassian, and other IT tools.
• Own end-to-end support, monitoring, troubleshooting, and performance tuning of applications, systems, and their complex interconnections,ensuring high availability, security, and seamless user experience.
• Help architect and advance our workforce Identity and Access Management program, including configuration of Single Sign-On (SSO), lifecycle management, provisioning/deprovisioning, access governance, and policy enforcement.
• Serve as the subject matter expert (SME) providing strategic technical guidance to support business expansion, system scalability, and infrastructure maturity.
• Drive cross-functional knowledge sharing by authoring, maintaining, and evolving comprehensive IT documentation, runbooks, and architecture diagrams.
• Proactively identify gaps, risks, and opportunities in the environment; lead initiatives to enhance security posture, operational efficiency, and resilience,prioritizing automation of manual/repetitive processes.
• Evaluate emerging technologies, IAM trends, and automation platforms; develop business cases and lead proof-of-concepts or adoption recommendations.
• Mentor junior engineers and collaborate with cross-functional teams to align IT capabilities with organisational goals.

Basic Qualifications:

• 8+ years of hands-on experience administering and optimising a broad portfolio of SaaS applications in a hybrid and high-growth environment,with advanced proficiency in our core stack: Okta (including Advanced Server Access & Workflows), Google Workspace, Slack Enterprise, Atlassian, etc.
• 4+ years of deep experience with n8n, Okta Workflows and/or other leading iPaaS/automation platforms (e.g., Workato, Zapier, BetterCloud, custom integrations).
• Expert-level knowledge of IAM principles and protocols: SSO, SAML, OIDC, OAuth 2.0, SCIM, JIT provisioning, SWA, RBAC, ABAC, and access governance best practices.
• Strong experience designing and working with APIs for custom integrations, data flows, and automation.
• Proficiency in scripting and automation for monitoring, alerting, and operational efficiency (e.g., Google Apps Manager (GAM), Python, Bash, PowerShell, Terraform, or similar); experience building custom solutions is highly valued.
• Solid working knowledge and administrative experience in Azure, AWS, and/or GCP cloud platforms.
• Exceptional analytical and troubleshooting skills with a proven track record of resolving sophisticated, cross-system incidents under pressure.
• Demonstrated ability to deliver measurable business impact, own key deliverables, and drive projects to completion in fast-paced environments with competing priorities.
• Comfortable adapting to dynamic requirements, handling time-sensitive escalations, and participating in on-call rotation.
• Track record of success as a Senior IT Systems Engineer or equivalent in a fast-moving corporate or tech environment.
• Okta certifications (e.g., Okta Certified Professional / Administrator / Consultant) strongly preferred; other relevant certifications (Google Workspace) are a plus.
• Bachelor’s degree in Information Technology, Computer Science, or a related field preferred (or equivalent demonstrated experience) is a plus.

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Automation to eliminate manual steps involved in understanding security risks, remediating and preventing them would be the charter. The work sits at the intersection of engineering systems and regulatory requirements, translating requirements into scalable, reliable, production grade infrastructure. Often this means building production infrastructure from scratch in many cases, and would need end to end ownership of systems including design, development, testing and deployment including implementing effective integration pipelines (CI/CD) and offering a reliable production system that should be highly available and function at scale.

You will partner closely with various security teams including GRC, platform engineering, and security domain teams to translate business needs into durable technical needs, while retaining full engineering ownership of how those systems are designed, built, and operated.

In this role, you will:

• Design and build scalable systems.
• Develop control integrations and data pipelines to normalize security telemetry across IAM, logs, scanners, and CCM/GRC tools.
• Build metrics engines, dashboards, and insights pipelines that provide real-time visibility into compliance health and emerging risks.

On this team, you will:

• Tackle security & compliance puzzles at cutting-edge scale and complexity
• Collaborate with brilliant engineers who are redefining compliance adherence for cloud infrastructure.
• You'll have the freedom and responsibility to innovate, experiment, and influence how we establish assurance pipelines.

Investing in our people is one of our top priorities, and we value candidates who can bring their diversified experiences to our teams. Here are some qualities we’ve found compatible with our team. We'd love to talk about whether this aligns with your experience and interests and what you’re excited to work on next.

Who You Are:

Minimum Qualifications

• A Bachelor’s degree in Information Security, Computer Science, or a related field or equivalent job experience.
• At least 7+ years of hands-on experience in programming languages like Go.
• At least 3+ years of hands-on experience deploying and managing Kubernetes clusters in a production environment.
• Experience building high qps and critical distributed systems.
• Familiarity with modern CI/CD practices and Infrastructure-as-Code tooling.
• Proven experience building and deploying containerized applications.
• Strong experience with technical architectures involving data flows, event driven architecture, access controls, retention, and third-party integrations.
• Strong hands-on experience with cloud infrastructure (AWS, GCP).

Preferred:

• Information Security Engineering experience.
• Expertise in major compliance and security frameworks (SOC 2, ISO 27001, PCI DSS, HIPAA, FedRAMP, NIST, CSF).
• Background in building automation for distributed cloud environments at scale.
• Experience with remote-access solutions like Teleport (real bonus points if you’ve submitted PRs on their product).
• Understanding of the SSO protocols, specifically OIDC and SAML.
• Hands-on experience with PKI and mTLS.

If you're eager to elevate compliance into a creative, strategic force within a fast-paced, forward-thinking company, we'd love to hear from you!

The base salary range for this role is $165,000 to $242,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

What We Offer

The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including:

• Medical, dental, and vision insurance
• 100% paid for by CoreWeave
• Company-paid Life Insurance
• Voluntary supplemental life insurance
• Short and long-term disability insurance
• Flexible Spending Account
• Health Savings Account
• Tuition Reimbursement
• Ability to Participate in Employee Stock Purchase Program (ESPP)
• Mental Wellness Benefits through Spring Health
• Family-Forming support provided by Carrot
• Paid Parental Leave
• Flexible, full-service childcare support with Kinside
• 401(k) with a generous employer match
• Flexible PTO
• Catered lunch each day in our office and data center locations
• A casual work environment
• A work culture focused on innovative disruption

Our Workplace

While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration.

California Consumer Privacy Act - California applicants only

CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com.

Export Control Compliance

This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

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Key responsibilities include:

• Owning and scaling the GTM tech stack (HubSpot, Clay, Gong, internal tools).
• Architecting and automating workflows to remove manual GTM tasks.
• Building systems to support consumption-based forecasting models linked to product telemetry.
• Developing dashboards and reporting for leadership visibility.
• Partnering cross-functionally to align data flows across Product, Sales, and RevOps.
• Evaluating and implementing new technologies to expand automation coverage.

To succeed in this role, you will need deep experience owning and automating CRMs at scale, a proven track record designing and deploying AI/LLM-powered agent workflows for revenue operations or sales, and experience with consumption-based revenue models and hyperscaler GTM environments (AWS, Azure, GCP).

The role offers a competitive salary range of $200,000 - $400,000 USD, as well as a comprehensive total rewards package including equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

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Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use.

The Remember Me - Consumer team is building Plaid's next generation of direct-to-consumer products. Our mission is to help people feel more confident and secure in managing their financial lives through intuitive, high-trust experiences powered by Plaid's network.

As the Technical Lead for the Consumer team, you will split your time between hands-on technical leadership and people management. You will be accountable for the technical foundation of the product, leading the design and evolution of systems that monitor financial accounts and power user-facing experiences.

Responsibilities

• Lead technical design and execution for consumer-facing security and monitoring systems.
• Own backend architecture, data flows, and identity and authentication integrations.
• Hire, manage, and develop a team of engineers.
• Maintain a high bar for security, reliability, and operational excellence.
• Partner cross-functionally to align product goals and technical strategy.
• Use data and experimentation to improve onboarding, engagement, and user value.

Qualifications

• 8+ years of experience in software engineering, with a proven track record of delivering successful projects.
• 2+ years of engineering management experience.
• Experience building consumer-facing products
• Strong user empathy and ability to balance technical tradeoffs with product outcomes.
• Track record of building and growing high performing engineering teams (either as an engineer or a manager).
• Experience leading 0→1 product development.

Additional Information

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description.

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Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use.

Responsibilities

• Lead enterprise-level partner deals from sourcing through close, managing multi-stakeholder negotiations and driving adoption.
• Evolve verticalized GTM strategy across Enterprise (e.g., insurance, tech platforms). Support expansion where appropriate.
• Curate a TAM-expanding pipeline, and project manage the closure of the key target partners.
• Collaborate closely with product teams: Payments, Credit, and Identity/Fraud to align go-to-market efforts.
• Translate partner and customer needs into structured opportunities, ensuring Plaid's differentiated value is clear.
• Navigate long sales cycles (6–12 months) with complex decision dynamics, building urgency against the status quo.
• Segment AE / seller enablement & coaching relating to the Reseller Partnership model.
• Accountability to quarterly partner acquisition targets and vertical penetration goals - Acquisition strategy building and ACV forecasting.
• Solve complex partner challenges through creative problem solving by working cross-functionally with Sales, Risk, Legal, Finance, Commercial, Marketing, and Business Operations.

Qualifications

• 7+ years of experience in partnerships, business development, and/or sales.
• Enterprise Partnerships experience is strongly preferred.
• Demonstrated ability to execute and win 7-figure+ ARR deals
• Strong understanding of Plaid's differentiated value proposition across data flows, compliance, APIs, and value-added products (e.g., Signal, Plaid Check).
• Ability to clearly articulate Plaid's role in customer success through both technical and business lenses.
• Proven ability to navigate complex, multi-stakeholder deal environments with long cycles.
• Excellent collaboration and communication skills to drive alignment across teams.
• Customer empathy and deep desire to see partners succeed.
• Natural curiosity and adaptability.
• Familiarity in financial services and technical products; a high degree of intellectual curiosity.
• Excitement to work in a high-growth, ever-changing environment and to help build processes and tools as needed.

Additional Information

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable.

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As the Manager of Ecosystem Partnerships (Provider Supply), you'll own and execute OpenRouter’s strategy for growing and managing our global network of LLM and inference providers. You will be the company’s first supply-side partnerships hire and will build the foundational programs that ensure OpenRouter has the industry's most comprehensive, reliable, and compliant model ecosystem.

You'll manage relationships with our highest-impact model and infrastructure partners, negotiate commercial and technical agreements, ensure billing and SLA accuracy, enforce data policy compliance, and drive the expansion of new providers and model families. This role is deeply cross-functional—working closely with Product, Engineering, Security, Legal, and Finance to make OpenRouter the platform of choice for providers looking to scale distribution and revenue.

You will shape the future of OpenRouter’s supply ecosystem, directly influencing product quality, reliability, economics, and overall platform competitiveness.

What You'll Do

Grow and Prioritize the Provider Ecosystem

• Develop and own the strategy for sourcing, prioritizing, and onboarding new model providers, inference services, and accelerator-based platforms.

• Evaluate provider technical capabilities, performance characteristics, pricing, and strategic relevance to determine partnership fit.

• Build a high-quality pipeline of emerging model developers, cloud inference platforms, and GPU/ASIC providers to expand OpenRouter’s supply diversity.

Lead Provider Relationship Management

• Manage end-to-end relationships with key providers, including roadmap collaboration, integration planning, pricing reviews, and quarterly business reviews.

• Partner with Engineering and Product to ensure smooth technical integration, metadata accuracy, reliability standards, and go-to-market alignment.

• Advocate for provider needs while balancing platform-wide performance, economics, and compliance considerations.

Drive Provider Data Policy & Security Compliance

• Build scalable compliance programs that ensure providers meet OpenRouter’s data handling standards (no-train/no-retain, ZDR, SOC2/ISO alignment, GDPR, TPRM requirements).

• Establish recurring compliance reviews, attestations, breach escalation pathways, and risk classifications.

• Collaborate with Legal and Security to maintain enforceable data governance across all provider agreements.

Protect Revenue Through Billing Accuracy & SLA Enforcement

• Develop systems to identify billing discrepancies, token miscounts, rate-card inconsistencies, and revenue leakage.

• Partner with Finance to maintain accurate provider rate cards, rev-share structures, and payout workflows.

• Lead enforcement of provider SLAs, including uptime, latency, throughput, and error rate standards—ensuring credits or remedies are applied as required.

• Build repeatable audit processes and dashboards to maintain billing integrity across the provider ecosystem.

Negotiate Strategic Commercial & Technical Agreements

• Lead negotiation of complex provider partnerships involving pricing, consumption economics, data privacy, reliability commitments, and integration requirements.

• Structure agreements that balance mutual value creation while protecting OpenRouter’s reliability, margin, and compliance obligations.

• Build scalable onboarding documentation and processes to reduce friction for future provider integrations.

Cross-Functional Leadership & Ecosystem Strategy

• Collaborate with Product and Engineering to influence provider-facing roadmap decisions, model routing logic, and supply expansion.

• Work with Growth, Support, and Marketing to communicate provider changes, outages, launches, and performance improvements.

• Maintain deep visibility into the AI/ML and inference ecosystem—emerging models, hardware accelerators, competitive pricing dynamics, and market shifts.

Qualifications

• 8+ years in partnerships, business development, or strategic alliances, with 3–5+ years leading supply-side or ecosystem partnerships programs.

• Strong understanding of technical integrations, including API patterns, authentication, routing, data flows, rate limiting, and reliability metrics.

• Expertise in negotiating agreements involving data governance, SLAs, token or usage-based pricing, compliance requirements, and integration commitments.

• Highly analytical—comfortable digging into billing logs, token counts, performance metrics, and error patterns to identify discrepancies or opportunities.

• Strategic thinker with the ability to operate from 0 to 1 while simultaneously managing day-to-day partner execution.

• Excellent communicator capable of influencing senior technical and commercial stakeholders.

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The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission.

OpenAI’s Tax and Trade team sits at the center of OpenAI’s global growth—shaping how cutting-edge AI products, partnerships, and infrastructure scale across borders while navigating complex tax, trade, and regulatory regimes. We operate as strategic operators, not just compliance experts, embedding early in product, finance, policy, and infrastructure decisions to manage risk, unlock incentives, and enable OpenAI to grow responsibly and competitively worldwide.

About the Role

We’re hiring a Tax Technology Lead (Vertex) to own the design, configuration, and long-term evolution of OpenAI’s tax engine architecture.

You will play a foundational role in building one of the most advanced tax technology platforms in the industry - supporting global digital products, high-volume real-time checkout flows, and rapidly evolving monetization models across dozens of jurisdictions. This role is not simply maintaining a tax engine; it is designing the architecture that ensures tax determination is reliable, scalable, and deeply integrated into OpenAI’s product infrastructure. The person in this role will help define how tax operates as a production system across billing, payments, and financial reporting as OpenAI scales globally.

In this role, you will lead the implementation and ongoing operation of Vertex as the core tax determination platform integrated into OpenAI’s checkout, billing, and financial systems. You will sit at the intersection of Tax, Financial Engineering, Product Engineering, and Finance Systems, ensuring that tax logic is accurate, scalable, auditable, and production-grade across OpenAI’s rapidly evolving global products and monetization models.

In this Role, you will:

• Lead the end-to-end configuration and lifecycle management of the Vertex platform, including Vertex O Series, Vertex Edge, and future modules as OpenAI’s product footprint expands.

• Design and maintain tax determination logic across real-time checkout flows, invoicing systems, and downstream financial reporting environments.

• Ensure consistent tax engine behavior across environments (sandbox, staging, production) and aligned with product and billing architectures.

• Custom Rule Development: Design and implement custom taxability drivers, material group logic, and Pre/Post-Tax Assist rules to handle complex business scenarios.

• Entity Management: Create and customize new taxpayers (company codes) within the system for new business projects and acquisitions.

• Work closely with Financial Engineering, Product Engineering, and Business Systems teams to define tax engine requirements, APIs, data contracts, and integration patterns.

• Support checkout flows, including e-commerce scenarios, ensuring correct tax sourcing and liability determination.

• Integrate Vertex outputs into billing and ERP environments, including GL mapping, jurisdictional reporting, reconciliation logic, e-invoicing requirements.

• Manage tax engine configuration updates including taxability rules, product mappings, jurisdiction logic and exemptions.

• Develop and execute robust testing frameworks including unit, integration, and regression testing to validate tax outcomes prior to deployment.

• Participate in projects from early design through production deployment with a strong focus on accuracy, observability, and system reliability.

• Design and maintain internal controls over tax systems to ensure data integrity and regulatory compliance.

• Support tax audits by providing traceable tax data, reconciliations to ERP, and transaction-level documentation.

• Monitor tax engine performance, identify anomalies, and proactively remediate system issues.

• Build documentation and operational playbooks that make tax systems understandable, maintainable, and scalable across teams.

• Serve as OpenAI’s internal subject-matter expert on tax technology architecture and systems behavior.

You might thrive in this role if you have

• 8+ years of relevant experience, including tax engine implementation or enterprise tax systems architecture.

• Strong experience implementing or managing enterprise tax engines such as Verte or OneSource.

• Deep familiarity with billing and ERP systems such as Oracle/ASP or NetSuite, and how tax data flows into financial reporting.

• Experience working with different payment platforms, including checkout flows and marketplace models is a plus.

• Comfort working directly with tax engine request and response data (XML / JSON).

• Experience diagnosing tax engine errors, interpreting logs, and validating system data mappings across platforms.

• Experience partnering with SaaS vendors (such as Vertex) to triage issues, manage releases, and resolve system defects.

• Ability to operate within SDLC and change management frameworks with strong documentation and testing discipline.

• Exceptional analytical and problem-solving skills, with the ability to diagnose complex systems issues and implement scalable solutions.

• Strong communication skills and the ability to work effectively with engineers, tax professionals, finance leaders, and auditors.

• Ability to partner with SaaS vendors (e.g., Vertex) to triage issues, escalate defects, and manage releases.

• Experience working within SDLC / change management frameworks.

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Location

San Francisco

Employment Type

Full time

Department

Applied AI

Compensation

• $185K – $385K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

The ChatGPT team operates at the intersection of research, engineering, product, and design to bring OpenAI’s technology to a global audience.

Within ChatGPT, the Growth Partnerships team is dedicated to expanding distribution, unlocking new user acquisition channels, and building high-leverage integrations that deliver ChatGPT to users where they are. Working closely with external partners and internal platform teams, we design product experiences, APIs, and growth surfaces that scale adoption while upholding trust and safety.

Our work is multidisciplinary—merging product, engineering, and business impact to transform partnerships into sustainable growth engines for ChatGPT.

About the Role

We are seeking an experienced Full Stack Engineer to join the ChatGPT Growth Partnerships team and help establish the technical foundation that underpins partner-led growth. You will work on end-to-end product experiences—including frontend applications, backend services, APIs, experimentation, and data—that facilitate seamless integrations, onboarding, activation, and monetization through partners.

This high-impact role is ideal for engineers who thrive in fast-paced, ambiguous settings, can move from concept to launch, make sound product and technical judgments, and deliver quickly while maintaining robust engineering standards.

Responsibilities

• Build and own full-stack product experiences supporting partner integrations, onboarding flows, activation funnels, and growth surfaces.

• Design and develop backend services and APIs for scalable, secure partner experiences.

• Collaborate with product, partnerships, design, data science, and research teams to translate strategy into shipped product.

• Lead experimentation initiatives (A/B tests, metrics, instrumentation) to understand drivers of adoption, retention, and value through partnerships.

• Identify leverage points where small technical innovations can unlock significant growth impact.

• Establish best practices for building extensible, partner-friendly systems at scale.

• Contribute to a culture of ownership, clarity, inclusiveness, and thoughtful debate within engineering.

You Might Thrive in This Role If You

• Have delivered full-stack features on the web that drive user acquisition, activation, or monetization (e.g., onboarding, integrations, dashboards, purchase flows).

• Are comfortable with frontend and backend development, including API and service design, as well as data flows.

• Think with a system-level perspective and focus on scalability and long-term robustness.

• Are highly analytical, experienced in experiment design, and able to connect technical work to business outcomes.

• Enjoy navigating ambiguity and structuring new problem areas.

• Possess strong product intuition and prioritize user- and developer-friendly experiences.

• Are motivated by impact and inspired to help shape how partnerships fuel ChatGPT’s growth.

Location

San Francisco, New York, or Seattle

Work Type

Full-time

Join us to help grow the ChatGPT partner ecosystem and reach millions of users through thoughtful engineering and product leadership.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Microsoft are looking for a talented Member of Technical Staff, Infrastructure Engineer to join their team in the San Francisco area. This role sits at the heart of building and scaling the backend platform at the core of Microsoft consumer products, the integrations with their AI models and the tools that their engineers use.

About the Role

As a Member of Technical Staff, Infrastructure Engineer, you will design, develop, and maintain performant and secure AI Platform services that power Copilot. You will work collaboratively with platform, infrastructure, application engineers, and AI researchers to build next generation AI products and services. You will ship high-quality and maintainable code, and ensure the reliability, scalability, and performance of platform components.

Accountabilities

• Design, develop, and maintain performant and secure AI Platform services that power Copilot.
• Work collaboratively with platform, infrastructure, application engineers, and AI researchers to build next generation AI products and services.

The Candidate we're looking for

Experience:

• 4+ years technical engineering experience building services and products in languages such as Python, C#, C++, Rust, Java.

Technical skills:

• Solid knowledge of APIs, data flows, systems, and services.

Personal attributes:

• Passion for learning new technologies and staying up to date with industry trends, best practices, and emerging technologies in web development and AI.

Benefits

• Competitive salary range: $119,800 - $234,700 per year.
• Benefits and other compensation.
• Opportunity to work with a leading technology company and contribute to the development of next generation AI products and services.

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Microsoft are looking for a talented Member of Technical Staff, Infrastructure Engineer at their Mountain View office. This role sits at the heart of strategic decision-making, turning market data into actionable insights for a company that's revolutionising AI technology. You'll work directly with leadership to shape the company's direction in the AI market.

About the Role

As a Member of Technical Staff, Infrastructure Engineer, you will design, develop, and maintain performant and secure AI Platform services that power Copilot. You will work collaboratively with platform, infrastructure, application engineers, and AI researchers to build next generation AI products and services. You will ship high-quality and maintainable code, and ensure the reliability, scalability, and performance of platform components.

Accountabilities

• Design, develop, and maintain performant and secure AI Platform services that power Copilot.
• Work collaboratively with platform, infrastructure, application engineers, and AI researchers to build next generation AI products and services.

The Candidate we're looking for

Experience:

• 4+ years technical engineering experience building services and products in languages such as Python, C#, C++, Rust, Java.

Technical skills:

• Solid knowledge of APIs, data flows, systems, and services.

Personal attributes:

• Passion for learning new technologies and staying up to date with industry trends, best practices, and emerging technologies in web development and AI.

Benefits

• Competitive salary.
• Comprehensive benefits package.
• Opportunities for professional growth and development.

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