We are looking for a Senior Consultant in SAP Data Analytics to join our team. As a Senior Consultant, you will be responsible for designing and implementing end-to-end data flows within the SAP Analytics landscape (including data extraction, integration, and modeling with BW/4HANA, SAP HANA, and Datasphere).

Your tasks will include:

Design and implementation of end-to-end data flows within the SAP Analytics landscape (including data extraction, integration, and modeling with BW/4HANA, SAP HANA, and Datasphere)

Conception and implementation of data-driven SAP Analytics solutions and reporting processes in close collaboration with departments

Development and design of dashboards and reports in SAP Analytics Cloud (SAC) based on customer requirements

Application of modern visualization and design standards and integration of SAP backend data sources in SAC

Conducting workshops for requirement intake and supporting in business development, project management, and pre-sales

To be successful in this role, you will need to have:

A bachelor's degree and approximately 3 years of experience in (in-house) consulting with a focus on SAP Business Intelligence or SAP Analytics

A passion for business processes and data modeling

Expertise in SAP Datasphere, SAP BW/4HANA, SAP Business Data Cloud (BDC), SAP Analytics Cloud (SAC), and/or SAP HANA native, as well as programming languages ABAP or SQL

An analytical and structured working style, critical thinking, and strong communication skills

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.

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Your responsibilities will include:

• Technical Delivery and Implementation: Own the end-to-end technical delivery of AI solutions, including writing code, configuring systems, and resolving issues, while reviewing the work of junior team members to ensure quality deployment and measurable business impact.

• AI Solution Development: Take ownership of designing and implementing scalable production systems, including AI and Large Language Model (LLM) based intelligent agents and automated workflows built on the Salesforce platform.

• Custom Agentic AI Engineering: Work directly with stakeholders to design and build custom intelligent agents using the Elastic Agent Builder platform, ensuring solutions meet unique business requirements and integrate smoothly with existing tool ecosystems.

• Data Configuration and Integration: Own the full data lifecycle, from data model design to building efficient processing pipelines and establishing integration strategies. Ensure data is optimized and secure for AI applications, including in complex enterprise environments.

• Technical Problem Solving: Identify, analyze, and resolve technical challenges across all phases of solution delivery, from data integration to model deployment and agent orchestration. Serve as a reliable resource for unblocking progress.

• Agentic Innovation: Develop expertise in the Elastic platform, pushing its capabilities forward. Lead the development of custom intelligent agents, automate business processes, and shape user experiences. Insights from the field will directly influence product enhancements and platform direction.

• Client Partnership: Embed with client teams to understand their operational challenges and goals. Translate requirements into clear technical designs, build strong relationships, and serve as a trusted technical advisor.

• Debugging and Root Cause Analysis: Perform thorough analysis, debugging, and root cause identification for complex system interactions, data flows, and AI model behaviors to optimize performance and prevent recurring issues.

• Prototyping and Iteration: Rapidly develop proofs-of-concept and minimum viable products, often coding alongside client teams to demonstrate capabilities and gather feedback for iterative refinement.

• Engineering Best Practices: Apply and promote standards for code quality, scalability, security, and maintainability across all deployed solutions.

Requirements include:

• At least 5 years' experience in a hands-on, end-to-end delivery role for scalable production solutions in a professional environment

• Expert-level proficiency in one or more programming languages (e.g., JavaScript, Java, Python)

• Extensive experience building and deploying solutions with AI/LLM technologies, including integrating LLMs, applying AI orchestration frameworks (e.g., LangChain, LlamaIndex), prompt engineering techniques, and agentic frameworks

• Deep expertise in data modeling, processing, integration, and analytics, with proficiency in enterprise data platforms (e.g., Salesforce Data Cloud, Snowflake, Databricks, BigQuery)

• Strong collaboration, communication, and presentation skills, both written and verbal, with the ability to explain complex technical concepts to technical and non-technical partners

• Track record of leading technical engagements, mentoring junior team members, and taking responsibility for technical aspects of projects

This role is eligible to participate in Elastic's stock program and has a competitive salary range of $94,300-$149,200 USD, with an alternate range of $113,300-$179,200 USD in select locations.

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As a Salesforce Developer, you'll work closely with Architecture, Data, TPM, and Systems Experience to turn intent into reality. Your responsibilities will include:

• Building and maintaining Salesforce functionality (flows, automation, objects, permissions)
• Implementing architectural designs without diverging from intent
• Improving reliability, performance, and maintainability of GTM systems
• Reducing tech debt and replacing fragile workarounds with durable solutions
• Partnering with Data Strategy to ensure clean data generation
• Supporting integrations and tooling across the revenue stack
• Participating in incident response and platform debugging
• Helping migrate functionality into core platforms rather than adding new tools

To succeed in this role, you'll need:

• 8+ years experience in Salesforce development or platform engineering roles
• Strong hands-on experience with Salesforce automation, flows, object models, permissions, and integrations
• Excited to own and maintain API-based integrations between Salesforce and downstream/upstream systems
• Demonstrated ability to build and refactor systems with durability, performance, and maintainability in mind
• Experience partnering with cross-functional teams to implement technical solutions
• Strong debugging and problem-solving skills in production environments
• Clear communication skills and comfort explaining technical tradeoffs

Preferred qualifications include experience with Salesforce Data Cloud, familiarity with GTM workflows, revenue operations, or customer lifecycle systems, and exposure to data pipelines, ETL processes, or downstream analytics usage.

The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $158,400 - 198,000
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $142,600 - 178,200
• Canadian employees (any location): CAD $149,700 - $187,100

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Hybrid: Assist to the office 2 times per week

Key Responsibilities:

• Design and execute complex merge scenarios, deduplication, and data transformation routines using DemandTools.
• Implement AI agents for 24/7 data monitoring, anomaly detection, and automated data remediation, such as address validation, company enrichment, or standardizing messy, free-text data.
• Work closely with sales, marketing, and IT teams to identify and resolve data quality issues.

Required Skills & Experience:

• Hands-on experience with Validity DemandTools (formerly CRM Fusion) for complex data manipulation and merging.
• Demonstrable experience implementing or working alongside AI agents, machine learning algorithms, or intelligent automation tools for data cleaning, anomaly detection, or data enrichment.

Preferred Skills (Nice to Have):

• Experience with Salesforce Data Cloud or Einstein AI.

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families.

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The IT Director – Sales and Customer Experience (ITBP) is the accountable leader for a dedicated delivery team serving Sales, Customer Experience, and Revenue Operations. This role serves as the single point of accountability between functional leadership and IT, ensuring the delivery of scalable, secure, and value-driven Salesforce and CX solutions aligned with revenue growth and service excellence.

How You Make an Impact

• Owns and manages the end-to-end Sales & Customer Experience Delivery Team with full accountability for outcomes and value realization.
• Accountable for what gets built and why, with engineering best practices.
• Act as senior IT partner to Sales and CX leadership, aligning technology investments to revenue growth, distributor performance, and service-level objectives.
• Translate strategy into a sequenced roadmap across Sales Cloud, Service Cloud, Manufacturing Cloud, Commerce Cloud (B2B), Experience Cloud, CPQ, Salesforce AI, Data Cloud, CRM Analytics, and power BI reporting.
• Lead and develop a high-performing team of analysts and program managers, establishing clear goals, performance metrics, and development plans.
• Define and govern end-to-end lead-to-Loyalty and B2B customer lifecycle enablement, including CPQ, CLM, DocuSign, Adobe, and digital commerce capabilities.
• Oversee Voice of Customer (VoC) program delivery leveraging Qualtrics to capture, analyze, and operationalize feedback from distributors, retailers, and business partners.
• Define and govern non-functional requirements, including scalability, resilience, performance, security, and data integrity across the Salesforce and CX ecosystem.
• Drive automation, AI enablement, platform optimization, and continuous improvement to enhance efficiency and reduce technical debt.
• Collaborate cross-functionally to prioritize initiatives, align capacity, and ensure measurable value realization.
• Partner with IT Operations to ensure successful transition to run-state support with defined SLAs, monitoring, and sustainability standards.

Functional Financial Accountability and Budget Management

Accountable for the financial and operational performance of the Sales & CX technology portfolio, managing fixed platform costs and variable investment spend aligned to OGSM commitments. Ensures disciplined prioritization, transparent executive reporting, cost forecasting, and sustainable cost-to-serve while balancing innovation with long-term platform health.

What You Bring to the Role

• 12–15+ years leading enterprise CRM and customer experience delivery functions.
• Deep experience across the Salesforce ecosystem, including Sales, Service, Manufacturing, Commerce (B2B), Experience Cloud, CPQ, Marketing Cloud, Data Cloud, CRM Analytics, Salesforce AI, and related integrations.
• Experience integrating Salesforce with ERP systems (SAP preferred), marketing technologies, analytics platforms, and contract lifecycle solutions.
• Strong financial acumen with accountability for multi-million-dollar functional IT budgets.
• Executive-level stakeholder engagement and cross-functional influence capability.
• Bachelor’s degree required; MBA preferred.

Competencies Desired

• Enterprise-level strategic thinking with executive presence and the ability to translate complex commercial and technical concepts into compelling business narratives.
• Strong understanding of B2B customer journeys, distributor ecosystems, and service-level requirements.
• Customer-centric orientation with influence in highly matrixed organizations.
• Proactive problem-solving mindset focused on efficiency, automation, and scalable design.
• Advanced analytical leadership with strong data visualization and narrative development expertise.
• Excellent communication skills for complex stakeholder management and executive alignment.
• Proven ability to manage multiple strategic priorities while driving continuous improvement and measurable value realization.
• Talent leadership capability to build, coach, and mentor high-performing multidisciplinary delivery teams.

Working Conditions / Physical Requirements / Travel Requirements

Must be willing to support evening or weekend work during major releases, escalations, or critical business initiatives. Travel up to 10% domestic.

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You'll be responsible for designing, developing, and maintaining Experience Cloud portals integrated with Manufacturing, Sales, and Service Cloud applications.

• Design, build, and optimize Salesforce Experience Cloud portals for customers, partners, and distributors.
• Deliver responsive, user-friendly, and secure experiences aligned with global design standards.
• Sales & Service Cloud Development: Develop and enhance Salesforce Sales and Service Cloud functionality, including automation, case management, workflows, and Lightning Web Components that integrate with Experience Cloud.

What you need

• Bachelor’s degree in Computer Science, Information Technology, or related discipline.
• 5–8 years of Salesforce development experience across multiple clouds.
• Minimum 3 years of hands-on Experience Cloud development.

Why this matters

This role will play a key part in delivering world-class digital experiences for customers, partners, and internal users through seamless portal interfaces and robust Salesforce functionality.

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