Your main responsibilities will include building strong relationships with members and guests, running the show behind the scenes, upselling our awesome services and products, engaging with customers and anticipating their every need, and helping out with exciting events.

We're looking for someone with a positive, friendly, and can-do attitude, a passion for golf (or willingness to learn and fall in love with it!), strong communication skills, organisational and proactive abilities, and a team player with a sense of fun.

In return, you'll enjoy tons of growth opportunities, wellbeing perks like a comprehensive programme and access to the Health Club, tickets to major events at Goodwood, training and development that'll set you up for success, and a fun, supportive team vibe that's all about balance.

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As a Restaurant Supervisor, you’ll be right in the middle of it all - making it happen and making it fun. Whether it's hyping your team before a big night, mixing it up at a gin masterclass, or keeping the good times flowing at our Three Friday Night afterparties, you’ll be responsible for leading and motivating your team to deliver exceptional guest experiences.

We offer a range of benefits, including a Group Performance Share bonus scheme, free gym membership, healthcare cash plan, and free tickets to our epic headline events. You’ll also enjoy tasty meals on shift, because hangry Supervisors are a no-go!

To succeed in this role, you’ll need some solid hospitality and leadership experience, be a natural people person who lifts up the team, and be flexible - evenings, weekends, events? You’re in. You’ll also need reliable transport, as we’re a little off the beaten track (but trust us, it’s worth the drive).

If you’re looking for a role that’s more than just a job - and actually lets you be you - we want to hear from you.

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The customer experience is at the heart of all we do, and each individual role is integral to our joint success. Join a team who are fully invested in you.

We're looking for someone with a passion and enthusiasm for what they do, previous experience of working in a housekeeping role, and a can-do attitude. You should be a team player with a sense of fun and meticulous attention to detail. Flexibility is also essential.

In return, you'll receive a competitive hourly rate of £13.68 (inclusive of holiday pay) plus tips.

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You'll be working as part of a great team at the 4* Goodwood Hotel, serving breakfast, lunch or dinner to guests, or working behind the bar.

Hospitality is all about people, and Goodwood is committed to ensuring our people are happy and well rewarded so they can pass that positivity on to our guests.

You will have:

• A positive, friendly can-do attitude
• Strong customer service skills, with impeccable grooming and presentation
• Flexibility to work evenings and weekends
• Your own transport
• A confident, warm and welcoming personality

Experience is not essential - what matters most is your positive attitude and desire to deliver excellent service.

Shifts will include evenings and weekends.

As a member of our team, you will receive:

• Key uniform items
• Free meals whilst on duty (hours permitting)
• Free car parking
• The opportunity to work on a beautiful Estate

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In this exciting and fast-paced role, every day will be different. You will join a fun and passionate team, gaining exposure into the operations and logistics involved with delivering world-class events, and leave with an abundance of experience under your belt.

The role is fixed-term, from May until the end of September. Due to the nature of events and the requirements of this role, there are some restrictions on when holiday can be taken. Normal working hours are 8.30am to 5.30pm Monday to Friday, with extended hours and some weekend working required in the lead up to each of the events.

We offer a range of benefits, including discounted products and services from across the estate, free gym and health club membership, and a beautifully unique environment.

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Your responsibilities will include: Providing information and processing inquiries about accounts, products, and services. Troubleshooting technical issues related to computer, tablet, and cell phone applications. Handling inbound calls, real-time chat, emails, and making outgoing calls. Communicating special marketing offers to VIP customers. Offering feedback on service failures or customer feedback. Upholding customer confidentiality and promoting what we value. Staying updated on protocols and working towards set goals and targets of 70 contacts daily. Maintaining all SLAs for chats and phone call inquiries in under 45 seconds.

We are looking for someone with: 0-2 years of inbound/support call center experience preferred. At least 21 years old with a High School diploma or equivalent experience; some college preferred. Excellent written and verbal communication skills. Ability to work a hybrid schedule with reliable internet and pass an internet speed test. Able to travel to the office for at least 50% of scheduled shifts. Must be camera-ready while working. Advanced knowledge of computers and Windows Office Programs, able to type at least 90 wpm. Experienced with troubleshooting computers, smartphones, and tablets. Strong verbal, interpersonal, and written communication skills. Diligent with strong grammatical and typing/data entry skills. Able to work independently with initiative and discretion. Thriving in a fast-paced, dynamic environment while maintaining high customer service. Organized with excellent time-management skills. Previous technical support experience is an asset.

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You will take pride in delivering locally sourced and expertly created dishes, much of which comes from Goodwood Home Farm, including Cheese, Dairy, Meats, and our very own Ale. You will have the ability to make a difference to our guests' day, every day.

First impressions really do count and you'll be the one making them, from greeting guests on arrival, seating and ensuring they are served in a prompt and personal way and receive a consistently positive experience on every visit.

An excellent relationship builder, enthusiastic and collaborative in your approach, you will be a vital part of our team.

Responsibilities:

• Greet guests on arrival and ensure they are seated promptly
• Provide a consistently positive experience for all guests
• Work collaboratively with the team to deliver exceptional customer service
• Take pride in delivering locally sourced and expertly created dishes

Requirements:

• Enthusiasm for what you do
• Positive and friendly with a 'can do' attitude
• Natural communicator
• A team player with a sense of fun!
• Genuine passion for creating an exceptional guest dining experience
• Thrive on a challenge and be keen to make a real difference

What you'll get:

• Support with professional development in hospitality
• Real career progression opportunities
• Service Charge shared amongst team
• Annual pay review
• Additional hours / overtime opportunities to suit your circumstances.
• Meals and drinks on duty
• Contributory pension scheme
• Event tickets
• Free gym membership
• A health cash plan
• Entry into the company bonus scheme

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As a Fraud & Risk Operator, you will continually identify and assess conditions that may present risks to the business and consumers. You will implement strategies to mitigate risks and ensure regulatory obligations are met. You will monitor and review financial transactions to ensure accuracy and compliance with company policies.

Key responsibilities include:

• Identifying and investigating suspicious activities or transactions to prevent and mitigate fraud
• Analyzing transaction patterns and user behaviors to detect potential risks and fraudulent activities
• Processing and verifying customer cash outs, ensuring all transactions are accurate and detailed
• Working with customer service and other departments to resolve payment issues and meet customer needs

To succeed in this role, you will require strong analytical and diligent skills. You will also need to be proficient with computer software and operating systems, such as Microsoft Office products.

This is an outstanding opportunity to be part of a team that values innovation, collaboration, and excellence. If you are ambitious and have a sharp eye for detail, this role will empower you to successfully implement and shape strategies that greatly influence our business.

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Your responsibilities will include: Providing information and processing inquiries about accounts, products, and services. Troubleshooting technical issues related to computer, tablet, and cell phone applications. Handling inbound calls, real-time chat, emails, and making outgoing calls. Communicating special marketing offers to VIP customers. Offering feedback on service failures or customer feedback. Upholding customer confidentiality and promoting what we value. Staying updated on protocols and working towards set goals and targets of 70 contacts daily. Maintaining all SLAs for chats and phone call inquiries in under 45 seconds.

We are looking for someone with 0-2 years of inbound/support call center experience, at least 21 years old with a High School diploma or equivalent experience, and excellent written and verbal communication skills.

This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching.

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Your responsibilities will include providing information and processing inquiries about accounts, products, and services, troubleshooting technical issues related to computer, tablet, and cell phone applications, handling inbound calls, real-time chat, emails, and making outgoing calls.

To succeed in this role, you will need to have excellent written and verbal communication skills, be able to work a hybrid schedule with reliable internet and pass an internet speed test, and be able to travel to the office for at least 50% of scheduled shifts.

We offer a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching.

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During your internship, you will assist in planning, preparing, booking, and managing national and international Porsche new vehicle deliveries. You will also support the processing of customer inquiries and requests from Porsche's trading organization and customers.

Additionally, you will help prepare and manage driver experience events for Porsche customers, gather and process customer data, and participate in projects to develop the business field of works receptions with other departments.

The internship will span six months, starting on October 1st, 2026. You must be enrolled in a university program during the entire internship period.

As a customer experience intern, you will have the opportunity to work in a dynamic and innovative environment, learn from experienced colleagues, and contribute to the success of Porsche Leipzig.

We offer a competitive salary and a range of benefits, including a comprehensive health insurance package, a pension scheme, and a generous holiday allowance.

If you are a motivated and enthusiastic individual who is passionate about customer experience, we encourage you to apply for this exciting opportunity.

Please note that the internship is open to students who are enrolled in a university program and have completed at least three semesters of study. We welcome applications from students who are interested in pursuing a career in customer experience or a related field.

To apply, please submit your application, including your resume, cover letter, and any relevant certificates or documents, to our online application portal.

We look forward to receiving your application and welcoming you to our team!

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We're looking for a Service Assistant to join our team at Porsche Centre Recklinghausen. As a Service Assistant, you will be the first point of contact for our customers and will play a key role in ensuring their satisfaction.

Your responsibilities will include:

Representing our dealership and promoting customer satisfaction: You will be the face of our business and will be responsible for communicating effectively with our customers to ensure a smooth service experience.

Varied tasks and collaboration: Your role will involve coordinating with our workshop team, managing customer appointments, and performing administrative tasks such as maintaining customer and vehicle data.

Customer service and complaint management: You will be responsible for handling customer complaints and queries in a proactive and solution-focused manner.

Our ideal candidate will have:

A successful completion of a commercial or technical training programme: This will provide a solid foundation for your knowledge and understanding of our industry.

A proactive approach: You will be able to develop and implement solutions independently.

A confident and positive attitude: You will contribute to a pleasant working atmosphere and build trust with our customers.

High social competence and friendliness: You will be able to communicate effectively with our customers and colleagues.

Quality awareness and teamwork: You will have a strong sense of quality and will be able to motivate others.

Customer orientation: You will have a strong understanding of customer-focused thinking and will apply this in your daily work.

Experience in the automotive industry is desirable but not essential.

We offer:

A balanced work-life balance: With 30 days' holiday per year, we support you in balancing your work and personal life.

Career paths that inspire: Discover various career opportunities and develop your talents in a supportive environment.

A role with meaning: Take on responsible tasks that make a real difference.

A motivated team: Work with a team that is not only qualified but also passionate about their work.

A modern working environment: Enjoy a workplace equipped with modern technology and a professional atmosphere.

Health and well-being: Benefit from additional protection through our company's health insurance and stay fit and mobile with our bike leasing programme.

Attractive employee offers: Enjoy exclusive discounts and special conditions offered to our team members.

Unique insurance services: Take advantage of special offers from our in-house insurance agency, tailored to your needs.

If you have any questions, please contact:

Kai Wortmann, Recruiting

Tel.: 0231 57703 406

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Your tasks will include:

• Providing expert advice to customers on Porsche Design and Porsche Lifestyle products
• Supporting marketing and customer actions
• Selling spare parts, equipment, and accessories with technical advice
• Telephone and personal customer service
• Processing incoming orders
• Disposing of spare parts, managing inventory, and invoicing
• Coordinating warranty and goodwill
• Returning and storing defective items
• Active support in designing and implementing sales promotion measures
• Close cooperation with other departments such as sales, workshop, and marketing to ensure smooth customer care

We offer:

• A team-oriented working environment
• Modern workstations in a professional working environment
• Training with the manufacturer
• Bike leasing
• Fair remuneration, plus attractive bonus payments and special benefits
• Private hospital insurance
• 30 days' annual leave

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Your main responsibilities will include:

• Handling daily service tasks according to the workshop plan and customer requests
• Providing comprehensive service advice to customers, including explanations at the vehicle
• Accepting and delivering vehicles, as well as issuing invoices
• Advising and selling Porsche original accessories and services
• Ensuring customer satisfaction in the premium segment
• Maximizing workshop utilization

Requirements:

• Relevant experience as a Serviceberater
• Proficiency in using service-related tools and software
• Customer-oriented thinking and behavior
• Good organizational skills, high stress tolerance, flexibility, and concentration
• Responsibility, assertiveness, reliability, and initiative

Preferred qualifications:

• Technical education and successful experience as a Serviceberater
• Possession of a valid driver's license (class B)
• Certification as a Geprüfter Automobil Serviceberater (GASB) by the Kfz-Innung and/or the ZDK

We offer a competitive salary and benefits package, including:

• Tariff-based remuneration
• Vacation and Christmas bonuses
• Annual performance-based bonus
• Employer contribution to pension scheme

If you are a motivated and customer-focused individual with a passion for the automotive industry, we encourage you to apply for this exciting opportunity.

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Your tasks will include:

• In-depth planning and monitoring of projects
• Supporting the entire team, from logistics to department leadership
• Participating in quality control and inspection
• Organising customer visits

Our Praktikum programme offers a unique insight into the world of bespoke vehicle production, with opportunities to develop your skills and knowledge in a dynamic and innovative environment.

We are looking for students with a strong interest in engineering, project management, or a related field, who are eager to learn and take on new challenges. If you have a passion for classic cars and a desire to work with a leading manufacturer, we encourage you to apply.

The Praktikum will run for six months, with the possibility of extension. You will receive a competitive stipend and access to our state-of-the-art facilities and equipment.

If you are interested in joining our team and gaining valuable experience in the automotive industry, please submit your application, including your CV and a cover letter. We look forward to hearing from you!

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As an Automobile Salesperson, you will be responsible for handling all sales-related tasks at the dealership. This includes customer service, sales, and after-sales support. You will also be responsible for organizing the sales process, managing inventory, and providing customers with information about our products.

Responsibilities:

• Handle customer inquiries and provide information about our products
• Organize and manage sales processes
• Provide customers with information about our products and services
• Manage inventory and ensure that it is up-to-date
• Work closely with colleagues to achieve sales targets

Requirements:

• High school diploma or equivalent
• Good understanding of numbers and abstract concepts
• Technical knowledge
• Strong customer service skills
• Passion for cars
• Enjoy working in a team

Benefits:

• 30 days of paid vacation per year
• Two-day induction program for new trainees
• Varied work schedule
• Modern working environment
• Friendly team

If you're motivated and enthusiastic, and you enjoy working in a team, then this could be the perfect opportunity for you. Apply now and become a part of our team!

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Your key responsibilities will include:

• Greeting and welcoming customers, answering questions, and providing refreshments
• Presenting and actively selling Porsche Lifestyle articles
• Advising customers on Porsche Connect and vehicle charging topics
• Explaining innovative vehicle concepts
• Supporting and participating in marketing events and activities
• Providing information on Porsche models and original vehicle accessories (Tequipment)
• Managing cash transactions

To be successful in this role, you will need to have:

• Completed a successful vocational training program
• Relevant work experience in a comparable position in the premium segment
• Excellent communication skills and a customer-oriented approach
• Good knowledge of Porsche vehicles
• A professional appearance and demeanor
• Proficiency in Microsoft Office
• Strong German and English language skills, with French or Italian language skills being an asset
• High organizational skills, structured working style, and a strong commitment to engagement and motivation

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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Key Responsibilities:

• Customer consultation and sales of new and used cars, guarantee programs, financial services, and accessories
• Systematic processing of the sales area (outdoor sales)
• Purchase of used vehicles
• Brand ambassador with expert knowledge in all product-related topics
• Building long-term customer relationships
• Lead generation, customer care, customer loyalty
• Conducting and participating in exclusive customer events
• Collaboration and maintenance of partnerships
• Maintenance of all customer data and relevant information in CRM systems

Requirements:

• Successful completion of a commercial or technical education
• Certification as a qualified automobile salesman (m/f/d) desirable
• Friendly appearance, developed communicative competence, and sovereign manner
• Structured and independent working style
• Developed team and communication skills, as well as assertiveness
• Very good handling of digital tools, willingness to learn, and flexibility
• Affinity to luxury articles in the areas of fashion, travel, and gourmet
• Good English skills
• Valid driving license class B

Benefits:

• Attractive opportunities for personal development through the Hahn Academy
• In-house training programs
• 30 days annual leave
• Accident insurance
• Contribution to occupational pension provision
• Changing attractive offers for employees
• Offers through the in-house Hahn Insurance and General Agency GmbH
• Bike leasing

If you're looking for a new professional challenge with perspective, then we look forward to getting to know you and your online application.

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As a Service Advisor, you will be responsible for handling customer inquiries, explaining repair work, and selling service packages. You will also ensure that all work is carried out according to the Porsche Service Core Process.

Responsibilities:

• Handle customer inquiries and provide information about repairs and maintenance
• Explain repair work and provide estimates to customers
• Sell service packages and accessories
• Ensure that all work is carried out according to the Porsche Service Core Process
• Create written estimates for customers
• Manage the allocation of replacement vehicles
• Build long-term relationships with customers

Requirements:

• Completed technical training, preferably as a Kfz-Mechatroniker or certified Service Advisor
• Several years of experience as a Service Advisor
• Technical product and model knowledge is desirable
• Self-motivated, structured, and reliable working style
• Excellent teamwork and communication skills
• High level of customer service awareness and passion for the Porsche brand
• Valid driving license (Class B)
• Familiarity with standard IT applications such as DMS, CRM, MS Office, and the internet

Benefits:

• Training programs
• 30 days annual leave
• Attendance bonus
• Air-conditioned workspace
• Company bike
• Team events
• Occupational pension scheme

If you're interested in this opportunity, please submit your application with your earliest possible start date to julian.schneider@porsche-hagen.de.

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At Holidu, we offer a software and service solution that helps holiday home owners manage their properties efficiently and list them on various channels. As a Junior Account Manager, you will be part of our North Sea team and work alongside our colleagues from the Baltic Sea team in our beautiful office in Hamburg. Your team lead and direct colleagues will support you during your onboarding with advice and expertise, ensuring a smooth entry into the Holidu world.

And by the way: In the fridge, you'll always find the perfect cold drink for your well-deserved evening.

Our office is located in a WeWork in the heart of the city - with free barista service included!

Your role in this journey

As a Junior Account Manager, you will be responsible for a high-performing portfolio of hosts along the North Sea and in the North-West German states. You will be their strategic business partner on an equal footing.

You will regularly be on site, build strong relationships through personal presence, and drive sales growth together with your top accounts.

You will analyze performance data from your hosts, identify growth potential, and develop a solution-oriented strategy to increase sales.

You will optimize listings, advise on prices and availability, and ensure that your partners achieve maximum bookings and the highest possible revenue.

You will independently conduct email campaigns to activate and further develop your accounts.

You will organize host events to build a strong regional network and strengthen ties with our partners.

You will accompany new hosts intensively in the first days after their onboarding until their first booking. You will ensure a successful start in close exchange with the product and content teams.

You will regularly exchange with DACH and international account managers to ensure best practices and knowledge transfer within the Holidu community.

Your backpack is filled with

Ideally, you already have experience as an Account Manager, Key Account Manager, or in a comparable customer-oriented role.

You have excellent communication skills and the ability to remain friendly and calm in all situations.

You think customer-orientated, problem-solving, entrepreneurial, data-driven, and have the ambition to deliver measurable results.

You are enthusiastic about new technologies and the travel industry.

You have nearly native German language skills and fluent English.

Our adventure includes

Impact: Shape the future of travel with products used by millions of guests and thousands of hosts. At Holidu, ideas become real products, data drives our decisions, and continuous improvement helps us learn faster. Your work has meaning – and you'll see the difference right away.

Learning: Grow in a culture that lives by curiosity and open feedback. Learn from our outstanding colleagues, work across disciplines, and benefit from mentoring and training – with a special focus on AI.

Talented people: Become part of a team of smart, motivated, and international colleagues who challenge and support each other. We celebrate successes and keep our culture entertaining, ambitious, and human. Our customers are guests and hosts – people you can identify with – which makes our work meaningful and inspiring.

Technology: Work in a modern tech environment. Experience the pace of a scale-up combined with the stability of a proven business model that allows you to continuously develop, test, and optimize new things.

Flexibility: Enjoy the benefits of a hybrid working model with at least 50% office time for personal collaboration and work up to 8 weeks a year from inspiring locations. Stay connected through regular events and meetups across our almost 30 offices.

Additional benefits: Of course, we offer travel discounts, fitness rebates, and other perks that keep you full of energy. What sets us apart, however, is the opportunity to grow in a dynamic industry with great people and have a lot of fun.

Want to travel with us?

Apply online on our Career Page! Your first contact will be Sabrina from HR.

We strive for diversity in all areas of our company. We welcome applications from all genders, from all parts of the world, and with different personal backgrounds. You can submit your application without a photo and without specifying your gender, date of birth, marital status, nationality, or degree of disability (if applicable). If you need special assistance when arranging interviews, office visits, or the entire application process, please contact the person from the HR department responsible for this position. We will do our best to accommodate your needs.

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Key responsibilities:

• Sell new and used Porsche vehicles
• Actively acquire new customers in the premium segment
• Care for an assigned customer base in a defined market area with a focus on acquiring new customers
• Ensure an exclusive and brand-specific customer experience

Requirements:

• Several years of experience in automotive sales, with a strong background in the premium or luxury segment
• Demonstrable success in selling high-end or exclusive products
• Strong customer and service orientation
• High communication skills and a secure, representative appearance
• Passion for the Porsche brand and exclusive vehicles
• Valid driver's license Class B

Benefits:

• Attractive commission model and additional benefits
• 30 days of annual leave
• Company car with private charging and fuel allowance
• Responsible position in an exclusive market environment
• Defined sales territory
• Modern working environment and high-quality product range
• Family-friendly atmosphere and a culture of appreciation within the company
• Opportunities for personal growth within the AVP – we help you realise your full potential!
• AVP pension scheme and contributions to occupational old-age provision

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We offer a range of benefits, including a company pension scheme, bike leasing, employee discounts, and more. Our team is young, motivated, and characterized by a family-like atmosphere, mutual support, and excellent collaboration. We are proud to welcome customers to our new Destination Porsche.

If you are passionate about cars and want to be part of a dynamic team, please apply directly online.

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Your main responsibilities will include:

• Providing exceptional customer service and ensuring that our customers have a positive experience
• Managing the service process and ensuring that it is completed to the highest standards
• Building long-term relationships with our customers and understanding their needs
• Working closely with the sales team to ensure that our customers receive the best possible service

We are looking for someone who is passionate about delivering exceptional customer service and has a strong understanding of the automotive industry. You will have a proven track record of success in a similar role and be able to work effectively in a fast-paced environment.

In return, we offer a competitive salary and a range of benefits, including a comprehensive training program and opportunities for career development.

If you are a motivated and customer-focused individual who is looking for a new challenge, please apply now.

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Commissioning incoming orders Supplying commissioned parts to the workshop Selling spare parts and being the point of contact for accessories Ordering spare parts and controlling incoming goods Monitoring stock, inventory, and procurement management

Requirements:

Excellent social skills and personal qualities: Very good knowledge of German, basic knowledge of English Positive attitude, passion for the service concept Excellent manners, confident appearance, and a well-groomed external appearance Well-developed communication and teamwork skills High sense of responsibility and organisational skills Enthusiasm for the Porsche brand Entrepreneurial thinking and action Flexibility, high self-motivation, and teamwork skills

Education/Professional Experience/Practical Experience: Completed commercial training Technical knowledge of automotive desirable Valid driving license class B

About Us: The Porsche Centre Bensberg presents itself as an innovative tradition house in direct proximity to the million-strong city of Cologne. The modern Porsche site of the Kamps Group sets new standards in the field of professional customer care, individuality, and personal service. As one of the few worldwide Porsche Classic Partners, the experienced team of the Porsche Centre Bensberg lives the symbiosis of tradition and modernity.

Benefits: Further education and career opportunities Excellent team spirit Occupational health management Subsidy for sports club membership Coaching Performance-based salaries Occupational old-age provision Good public transportation Parking

Contact: If we've sparked your interest, we look forward to receiving your complete application with your earliest possible start date and salary expectations. Please send your documents by email to bewerbung@porsche-bensberg.de.

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We are looking for a Service Assistant/Front Desk Staff to join our team. As a Service Assistant, you will be responsible for greeting customers, planning service appointments, and managing customer data. You will also be involved in preparing vehicles for collection, providing information about service offerings, and preparing service reports.

Responsibilities:

• Greet customers and provide exceptional customer service
• Plan and coordinate service appointments and customer mobility
• Manage customer data and vehicle records
• Prepare vehicles for collection and ensure they are ready for handover
• Provide information about service offerings and respond to customer inquiries
• Prepare service reports and ensure accurate documentation

Requirements:

• Completed commercial or technical training
• High level of reliability, flexibility, and willingness to work
• Friendly and approachable demeanor with excellent communication skills
• Previous experience in the after-sales sector and service assistant certification desirable
• Good understanding of MS Office and ability to learn new software quickly
• Valid driving license (class B)

Benefits:

• Competitive salary and benefits package
• Opportunities for professional development and growth
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

Working Hours:

• 40 hours per week

If you are interested in this opportunity, please submit your application with your earliest possible start date and salary expectations to bewerbung@seitz-gruppe.de.

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As a Gastgeber Welcome Management, you will be the first point of contact for our customers, welcoming them and ensuring they have an exceptional experience.

Your responsibilities will include:

• Recognising customer needs and allocating them to the right team members, products, or services
• Creating an exclusive Porsche experience through excellent hospitality
• Being aware of all customer appointments the next day and preparing accordingly
• Operating the Customer Relationship Management system and taking on part-projects
• Reporting customer feedback and needs to management and staff

We're looking for someone who is enthusiastic about providing excellent customer service, has a positive attitude, and is able to work independently.

If you're interested in this opportunity, please send your application to bewerbung@porsche-willich.de.

Benefits include bike leasing, occupational pension scheme, employee offers, 30 days' holiday, regular employee meetings, modern working spaces, and more.

We look forward to hearing from you!

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Porsche Centre Lüneburg is looking for a sales representative to join our team. As a sales representative, you will be responsible for selling new and used vehicles, as well as providing excellent customer service.

Your key responsibilities will include:

• Analyzing market trends and identifying sales opportunities in your defined sales area.
• Convincing customers to purchase Porsche vehicles and winning them over with your passion for the brand.
• Providing individualized advice and support to customers to ensure they are satisfied with their purchase.
• Selling not only new and used vehicles but also corresponding financial products and services (e.g., Porsche Connect, Porsche E-Performance).
• Maintaining customer relationships, including those with customers whose leases or financing agreements are expiring.
• Serving as a brand ambassador with additional expertise in all product-related topics.
• Planning and executing exclusive customer events.

Requirements:

• A successful completion of an automotive education and ideally a certification as a proven car salesman.
• At least 1-2 years of sales experience in direct sales of the automotive business.
• Familiarity with Porsche products, services, and modern IT systems.
• High stress tolerance, flexibility, entrepreneurial thinking, and acting.
• Openness and contact-friendliness to convince customers and colleagues of you and the products.
• Efficient communication skills, teamwork, and a secure appearance to convince us.

Benefits:

• The opportunity to shape the future of one of the largest automotive trading groups in a dynamic and extremely exciting market.
• Taking full responsibility for your area of expertise and becoming a key member of an ambitious team.
• Working in a highly energetic environment that demands fast decisions, encourages, and is always open to new ideas.
• Transparent, direct feedback and being part of a culture that aims to continuously develop the organization and its employees.
• A pleasant working atmosphere with nice colleagues in a growth-oriented company.
• We offer you, in addition to development and qualification opportunities with our Senger Headlights program, also company car leasing, a company app, employee offers, corporate benefits.

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Mechanic (m/f/d)

Key responsibilities:

• Conduct independent maintenance, inspection, and repair work on vehiclesOWNERSHIP
• Ensure accurate, clean, and complete documentation of assigned tasks
• Maintain a clean and organized workspace

Requirements:

• Excellent social skills and personal qualities
• Positive attitude, passion for customer service
• Good communication and teamwork skills
• High sense of responsibility and organizational skills
• Enthusiasm for the Porsche brand
• Entrepreneurial thinking and action
• Flexibility and high self-motivation
• Team player

Education/Professional Experience/Practical Experience:

• Completed training
• Valid Class B driver's license

About Us:

Porsche Zentrum Bensberg presents itself as an innovative tradition house in close proximity to the million-strong city of Cologne. The modern Porsche site of the Kamps Unternehmensgruppe sets new standards in the field of professional customer care, individuality, and personal services. As one of the few worldwide Porsche Classic Partners, the experienced team of Porsche Zentrum Bensberg lives the symbiosis of tradition and modernity.

Exclusive Insights Behind the Scenes:

Facebook: facebook.com/porschezentrumbensberg Instagram: instagram.com/porsche_bensberg

Application Guidelines:

We offer:

• Opportunities for further education and career advancement
• Excellent team spirit
• Occupational health management
• Subsidized membership in a sports studio
• Coaching
• Performance-based remuneration
• Occupational pension scheme
• Good public transportation connections
• Parking facilities

Contact:

If you're interested, please submit your complete application, including your earliest possible start date and salary expectations, to bewerbung@porsche-bensberg.de.

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As a Customer Reception - Host(ess), you will be responsible for:

• Friendly reception and customer care (hosting role - creating a pleasant atmosphere for customers)
• Answering phone calls and responding to emails
• Supporting the Service Team with administrative tasks
• Ensuring a smooth workflow at the reception
• Maintaining customer data and documentation
• Handling general office and administrative tasks

Requirements:

• Completed commercial training (e.g. Office Specialist, Automotive Salesperson)
• Friendly, courteous, and service-oriented appearance
• Excellent communication and teamwork skills
• Organisational talent and independent, structured work style
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Experience in customer contact or reception work is an advantage
• Good German language skills in writing and speaking, foreign language skills are an asset
• Reliability, discretion, and sense of responsibility
• Enjoy working with people and a varied work environment

Working at Porsche Centre 5 Seen means being part of a young, motivated team characterised by a family-like atmosphere, mutual support, and excellent collaboration. We offer a secure, tariff-bound income and good social benefits.

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Apprentice Automotive Mechatronics Technician

Your tasks will include:

• Completing a foundation and specialist training
• Learning vehicle and system operations, including maintenance, testing, and settings, as well as conducting measurements
• Acquiring knowledge of fault, malfunction, and cause diagnosis
• Conducting vehicle inspections according to road traffic regulations
• Assembling and maintaining parts, modules, and systems
• Acquiring knowledge in customer service

Requirements:

• Good high school diploma or equivalent
• Passion for automobiles
• Manual dexterity
• Enjoyment of technology, mechanics, and electronics
• Customer and service orientation
• Understanding of complex technical and electronic relationships

The Porsche Centre Würzburg is one of the official Porsche partners in Germany and part of the Autohaus Spindler Group, a large family-owned automotive business in the Unterfranken region with over 700 employees. Since 1950, there has already been a Porsche dealership contract. In the newly opened Porsche Centre in 2015, around 50 employees work exclusively for the sports car brand, both in the service and sales areas.

Start date: 01.09.2027 Duration: 3.5 years Comprehensive insight into all areas Fundamental training in the relevant departments Supportive and motivated team Attractive framework conditions

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Our Service Assistants work closely with our Service Advisors, Technicians, and other teams to deliver an outstanding customer experience. We offer a dynamic and supportive work environment, with opportunities for growth and development.

Key Responsibilities:

• Represent Porsche Niederlassung Hamburg and provide a warm welcome to customers
• Manage service appointments and ensure timely completion of work
• Coordinate with Service Advisors and Technicians to ensure seamless communication
• Maintain accurate records and update customer information
• Handle customer queries and concerns in a professional and courteous manner
• Collaborate with other teams to achieve business objectives

Requirements:

• Previous experience in a similar role or industry
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Proficiency in Microsoft Office and other software applications
• Good knowledge of the automotive industry and Porsche products

Preferred Qualifications:

• Experience working in a fast-paced environment
• Knowledge of service management systems and procedures
• Familiarity with Porsche products and services

Benefits:

• Competitive salary and benefits package
• Opportunities for career growth and development
• Collaborative and supportive work environment
• Recognition and rewards for outstanding performance
• Access to training and development programs

If you are a motivated and experienced individual looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you!

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We are looking for a reliable and flexible individual with excellent communication skills and a strong ability to multitask. Previous experience in a similar role is desirable but not essential. If you have a passion for delivering outstanding customer experiences and are eager to join a dynamic team, we encourage you to apply.

As a member of our team, you can expect a competitive salary, comprehensive training, and opportunities for professional growth. We offer a modern and welcoming work environment, bike leasing, and a range of benefits including health insurance and paid annual leave.

If you are interested in this exciting opportunity, please submit your application via email to katja.neger@porsche-mainz.de.

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As a Logistics Specialist, you'll be responsible for:

• Monitoring and inspecting incoming spare parts and accessories shipments
• Providing customer advice and support
• Managing the flow of materials and goods within the warehouse
• Selling spare parts and accessories
• Implementing efficient logistics processes

You'll work closely with our experienced team to ensure seamless operations and high-quality service. Our apprenticeship program offers a comprehensive training and development opportunity, with a focus on hands-on learning and real-world application.

If you're passionate about the automotive industry, enjoy working with people, and Blink at the prospect of a challenging and rewarding role, we'd love to hear from you!

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Your duties will include:

• Performing maintenance and repair work on vehicles
• Carrying out engine and transmission repairs
• Diagnosing problems and identifying solutions
• Ensuring that all work is carried out to a high standard
• Minimising downtime and improving efficiency
• Returning parts to the parts department

To be successful in this role, you will need to have:

• A successful completion of a Mechatronics apprenticeship with a Meister certificate
• Experience in a similar role is desirable
• Knowledge of Porsche products is an advantage
• Excellent customer service skills
• Ability to work as part of a team
• Flexibility and willingness to work on Saturdays
• A full driving licence

If you are a motivated and skilled individual who is passionate about delivering excellent customer service, we would love to hear from you. Please submit your application online through our website.

We welcome applications from people with disabilities.

The earliest start date for this role is as soon as possible. The salary will be determined based on your qualifications and experience, up to a maximum of LG6. The working hours will be 36 hours per week.

Please note that we can only accept online applications through our website. Please complete our online application form and attach your complete application documents, which should include a cover letter, CV, and certificates.

We look forward to receiving your application.

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Key responsibilities include providing leadership and direction for design, planning, and utilization of transportation routing characteristics through mileage efficiency, inbound/outbound routing flow, cost reduction and efficiency gain improvements across all transportation modes. Additionally, the successful candidate will lead continuous improvement activities through collaboration with 3PL providers, carriers, suppliers, and key internal customers to understand root cause and establish effective countermeasures for complex and broad scope projects and themes.

The ideal candidate will have a Bachelor's Degree in Business, or Supply Chain or equivalent work experience, and at least 2 years of equivalent experience. They will also possess extensive knowledge of Honda Supply Chain flow and systems, as well as customer service skillset to deal with Honda Internal and external customers and problem resolution.

Total Rewards: Competitive Base Salary Paid Overtime Regional Bonus Industry-leading Benefit Plans Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401K Plan with company match + additional contribution Relocation assistance (if eligible)

Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued Learning Training and Development programs

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You will identify the wishes and needs of our exclusive customers and fulfill them with passion and attention to detail.

You will ensure a professional customer contact and impress our guests with excellent, customer-centred service.

You will create a welcoming and warm atmosphere for our customers, making their visit to our Porsche Studio a unique experience.

You will support our team in organisational and commercial tasks and contribute to a smooth daily routine.

You will maintain customer data in the unified customer database C@P.

Responsibilities:

• Welcome customers with high professionalism and create a positive first impression through excellent welcome management.

• Identify the wishes and needs of our exclusive customers and fulfill them with passion and attention to detail.

• Ensure a professional customer contact and impress our guests with excellent, customer-centred service.

• Create a welcoming and warm atmosphere for our customers, making their visit to our Porsche Studio a unique experience.

• Support our team in organisational and commercial tasks and contribute to a smooth daily routine.

• Maintain customer data in the unified customer database C@P.

Requirements:

• Completed commercial training or equivalent qualification.

• Practical experience in the automotive industry is desirable but not essential. We value quick learning ability and the ability to quickly adapt to new tasks.

• Excellent communication and organisational skills.

• Proficient in MS Office.

• High reliability, flexibility, and commitment.

• Well-groomed appearance.

• Valid driving licence class B.

• Good knowledge of foreign languages, particularly English (desirable).

We offer:

• A secure job with long-term prospects.

• 30 days' annual leave.

• Further training within our Emil Frey Academy.

• Exclusive employee discounts and corporate benefits.

• Occupational pension scheme/deferred compensation.

• Employee events and our Emil Frey team spirit.

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Key responsibilities:

• Systematic processing of the sales area
• Regular approach to the target group to increase awareness
• Customer advice and sale of new and used cars, guarantee programs, financial services, accessories
• Conducting advisory and sales conversations and actively approaching customers
• Presenting relevant vehicles while emphasizing the benefits for the customer and conveying the product and brand value to the customer
• Building long-term customer relationships
• Purchase and sale, as well as delivery of vehicles
• Lead generation, customer care, customer loyalty
• Monitoring and analyzing sales opportunities in the sales area
• Sales administration

Requirements:

• Completed commercial training, ideally with certification as a qualified automobile salesman
• Several years of experience in a comparable position in the premium segment
• Secure handling of MS Office
• Good English skills
• Structured and independent working style
• Confident appearance and strong customer orientation
• Strong team and communication skills, as well as assertiveness
• High quality and punctuality
• Friendly appearance, strong communicative competence, and sovereign manners

Benefits:

• Modern and climate-controlled working environment
• Job bike
• Monthly fuel voucher
• Team events
• Occupational pension scheme
• Fitness studio

We at Porsche Zentrum Aschaffenburg are convinced: motivated employees are the key to the success of a company. Our secret to a secure future is a healthy mix of experienced employees and committed young talent. We are always looking for young talents who are interested in taking a step up in a dynamic company - and who share our enthusiasm for the Porsche brand.

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As an apprentice as an automotive salesperson (m/f/d) with a focus on reception and customer service at Porsche Centre Rosenheim, you will learn all economic and commercial processes in the sales and service areas of the car dealership.

Your tasks will include:

• Greeting customers at the Porsche Centre and convincing them of our performance capabilities over the phone
• Acquiring technical knowledge about vehicle models and the functionality of our Porsche vehicles
• Processing incoming and outgoing correspondence from customers and suppliers
• Participating in sales actions and events
• Using modern office communication techniques and branch-specific computer applications to solve your tasks
• Learning to work with business and organizational tools

Requirements:

• At least good intermediate level of education
• Organizational talent and interest in commercial processes
• Enthusiasm for automobiles from our brands
• Enjoyment of dealing with customers
• Openness and willingness to learn
• Engaged and structured way of working
• Reliability and independence
• Communication and teamwork skills
• Basic knowledge of MS Office programs

Benefits:

• Fair compensation and additional attractive benefits, such as performance bonus, Christmas and holiday pay
• 30 days of annual leave
• Measures within the framework of occupational health management
• Attractive conditions for purchasing an automobile

Contact:

If this professional challenge with interesting perspectives appeals to you, we would like to get to know you. As a growing company, we are always looking for new, motivated employees who can strengthen our team and look forward to your online application!

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The Porsche Centre Braunschweig is one of the most successful sports car dealerships in the world, selling Porsche's renowned brand. Our goal is to continue this success and provide our customers with optimal service. To strengthen our team, we are offering a position as a Sales Service Parts Manager.

Your tasks:

• Lead the sales service parts department, including personnel planning and team development
• Active sales of spare parts, accessories, and lifestyle products to workshops, services, business customers, and direct customers
• Ensure optimal coordination between sales service parts, service, and workshop
• Manage inventory, delivery availability, and returns management according to Porsche standards
• Take care of digital parts and logistics processes (Porsche PPN, eParts Online, ERP, warehouse management systems)
• Monitor and control key performance indicators for sales, part turnover, and customer satisfaction in the sales service parts department
• Coordinate with the After Sales Department to ensure optimal disposition and marketing to increase sales of parts and accessories
• Ensure compliance with all Porsche CI/CD and quality requirements
• Handle complaints and warranty claims in close cooperation with After Sales
• Support events and vehicle deliveries (accessory arrangement, product presentation)

Requirements:

• Completed commercial or technical education in the automotive sector (e.g., automotive salesman, mechatronics technician with additional qualification, parts/accessories specialist)
• Several years of experience in parts/accessories sales, preferably in the premium or sports car segment
• Experience in managing staff and motivating employees in operational daily business
• Familiarity with Porsche systems (PPN, DMS, ERP, eParts Online) is desirable
• Strong customer and service orientation with a confident demeanor
• Organizational talent, resilience, and hands-on mentality
• Passion for the brand, precision, and performance

We offer:

• A working environment that values employees and has flat hierarchies
• Continuous training opportunities through the Porsche Academy
• Employee discounts, lease-a-bike, and team events
• A modern workplace in a destination that inspires people for Porsche

If you are interested in this challenging role with exciting perspectives, we would like to get to know you. We are always looking for new motivated employees to strengthen our team and welcome online applications.

Contact:

Carsten Golda carsten.golda@porsche-braunschweig.de

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As Brand Responsible Porsche, you will be responsible for overall business and sales planning, including marketing and after-sales strategies. You will ensure the achievement of sales, market, and target goals, including performance bonuses and consistent KPI monitoring. You will also oversee the sales organization, including target cascading, pricing, and provision policies, as well as inventory and vehicle disposition.

Your responsibilities will include leading, coaching, and developing the sales team, ensuring efficient processes, and implementing manufacturer standards. You will report to Porsche Germany and actively monitor the market and competition. You will also oversee the company's financial situation and represent the Porsche Centre.

We offer an attractive salary, additional benefits, such as a performance bonus, Christmas and holiday pay, and a company car with private loading and refuelling allowance. You will also have 30 days' annual leave, a family-friendly atmosphere, and a supportive company culture. Opportunities for personal growth within the AVP group are also available.

If you're looking for a challenging role with a dynamic company, we'd love to hear from you.

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Your tasks will include:

• Greeting customers and inquiring about their visit
• Establishing a professional customer relationship from the very first second
• Creating a warm and inviting atmosphere for our customers
• Supporting the team with organisational and commercial tasks

We're looking for someone with a successful completion of a commercial or comparable vocational training, preferably with experience in direct customer contact, especially in the automotive industry. You should be enthusiastic about the Porsche brand, have good communication skills, and be able to work flexibly.

In return, we offer a competitive salary, 30 days' holiday, and a range of benefits including employee discounts, professional development opportunities, and a pension scheme.

If you're interested in this exciting opportunity, please submit your application, including your earliest possible start date and salary expectations.

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Job Title: Berater/in Ersatzteile und Zubehör (m/w/d)

Job Description:

As a Berater/in Ersatzteile und Zubehör, you will be responsible for the following tasks:

• Sales of spare parts and accessories
• Technical advice to our customers
• Telephone and personal customer service
• Handling of complaints and returns
• Disposition of spare parts, inventory management, and invoicing

Requirements:

• Completed training as a warehouse clerk (m/w/d) or logistics specialist (m/w/d) or equivalent training in the commercial sector
• Experience in direct customer contact, preferably in the automotive trade
• Enthusiasm for the Porsche brand
• Friendly, open, and confident demeanor
• Excellent communication skills and secure handling of common MS Office applications
• High reliability, flexibility, and engaged work attitude
• Basic knowledge of motor vehicles is desirable

Benefits:

• Attractive remuneration and special payments
• 30 days' holiday
• Employee discounts
• Professional further education
• Professional pension scheme
• Employee events
• Parking space at the company premises
• Selection of warm meals

How to Apply:

If you're interested in this professional challenge with exciting perspectives, we'd love to get to know you. As a growing company, we're always looking for new, motivated employees to strengthen our team and welcome your online application.

Contact:

Please send your complete application with your earliest possible start date and salary expectations to Niklas Wälzlein (niklas.waelzlein@porsche-nuernberg.de).

Salary Range: Not specified

Salary Min: Not specified

Salary Max: Not specified

Salary Currency: Not specified

Salary Period: Not specified

Required Skills:

• Spare parts sales
• Technical advice
• Customer service
• Inventory management
• Invoicing

Preferred Skills:

• Experience in direct customer contact
• Familiarity with MS Office applications
• Basic knowledge of motor vehicles

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Key responsibilities include:

• Supporting month-end close processes, primarily AHM with some support of HDMA, including creation of journal entries and creation of analysis of results to support completeness, accuracy, and compliance of financial reporting.
• Preparation of monthly balance sheet reconciliations and creation of reporting to review with management and follow-up with associates across the organization.
• Support analysis and creation of information to support internal and external audit processes for quarterly and year-end audits.
• Creation and maintenance of SOP's for G/L and Financial reporting area
• Support implementation of Business Plan Themes
• Support automation initiatives and cross-company collaboration/efficiency projects
• Support Government Survey Activity
• Provide mentorship and training for Co-Op Associates

Requirements:

• 4-year Bachelor Degree in Accounting
• Co-op to 2 years of experience
• Accounting Systems experience (SAP Preferred)
• Microsoft Office skills
• Customer Service Mindset

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Honda Customer Service Maintenance Coordinator is responsible for a variety of duties that contribute towards the overall success of the Maintenance, Repair and Overhaul facility (MRO) and focus on consistently providing excellent customer service.

Key Accountabilities

• Collaborate, cooperate and work closely with all customers, and coworkers to ensure customer service needs are met. This includes ensuring an efficient and accurate transfer of information between customers and the MRO.
• Increase customer satisfaction by understanding and promptly addressing customers' needs, which may include identifying and offering additional Honda Aircraft Company services.
• Respond to customer, and team member, questions/concerns in an efficient and effective manner.
• Manage and update a working schedule for the Customer Service Center MRO capacity and available resources.
• Assemble aircraft work packages and component work orders based on customer-requested tasks, including identifying all required parts, equipment, services, and documentation needed to perform the maintenance.
• Provide customers with accurate cost and time estimates for requested work.
• Assist Customers with any additional needs during their maintenance visit.
• Maintain a working knowledge of Honda Aircraft Company facilities, services, website, surrounding areas, and other information commonly requested by Honda’s customers and other visitors.
• May be required to assist with MRO maintenance, inspections or troubleshooting when needed.
• Exhibit a positive attitude, consideration and courtesy to everyone at all times.
• Understand, comply with and enforce all security (physical, cyber and data) protocols as dictated by Honda Aircraft Company and the airport.
• Perform other duties as instructed by the Operational Manager.

Qualifications, Experience, and Skills

• High School degree or equivalent required.
• Five years of corporate aviation maintenance experience within a Part 145 Repair Station environment is preferred.
• A&P Certification required in accordance with 14 CFR Part 65.
• Minimum of 5 years of experience working on the HA-420 aircraft or related experience.
• Minimum of 3 years of customer service or related experience.
• Current passport and driver’s license or ability to obtain both.
• Excellent oral and written communication skills.
• Experience working with maintenance software (i.e. Quantum, Corridor, and/or SAP) and Microsoft Office Applications (Word, Excel, PowerPoint, Team Center and Lotus Notes).
• Excellent customer service skills required. Strong experience creating a positive outcome to challenging situations.
• Ability to work under pressure, including time constraints and challenging situations. Remains calm and professional under pressure. High degree of flexibility.
• Strong attention to detail and accuracy.
• Thorough knowledge and understanding of maintenance requirements and inspection procedures and practices.
• Thorough working knowledge of aircraft and maintenance processes and procedures.

Working Conditions

• Incumbents may be routinely exposed to equipment operational noise, heat-cold-dust, and/or aircraft equipment, parts, or fuel odors.
• Incumbents may be required to stand, sit, squat, walk, bend, move, reach, or stretch for prolonged time periods with no restrictions, as required by job duties.
• Work safely and professionally while adhering to all regulatory requirements (FAA, OSHA, DOT, EPA, State, and Federal regulations, etc.).
• Read, hear, speak, and see with no restrictions, as required by job duties.
• Comprehend and adhere to management directions and/or safety instructions with no restrictions.
• Effectively communicate in the Business English language.
• Pull, push, carry, lift, or move items up to 10 lbs. throughout the work shift without assistance, as required by job duties.

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As a Sales Support Administrator, you will provide competent support for the assigned buyer/account representative activity. This includes providing customer service to assigned accounts in the purchase of steel-related raw materials, invoicing customers for products sold, and determining the gross profit impact of sales.

Key Accountabilities

• Support Sales Account Representative activities, assisting with expediting, customer supply issues, and project support
• Support customer orders and expedite requests. Update customer requirements, input orders into the Material Requirements Planning (MRP) system, and generate weekly expedites
• Create monthly sales and purchase orders to allow for accurate and timely invoicing. Provide explanations for profit margins that are abnormal, and back up all invoices with written detail
• Process material claims promptly, processing claims and rejections, ensuring a timely follow-up by mill tech reps
• Control and maintain inventory through effective communication of inventory, transformation, and cost issues. Work with the counterpart in the Inventory Management Team to resolve any outstanding issues
• Enhance the efficiency of daily operating procedures by analyzing current procedures for gaps and deficiencies
• Maintain filing system by keeping invoices filed and archived according to department procedures

Qualifications, Experience, and Skills

• Bachelor's degree or equivalent work experience
• 3 years of experience with financial analysis
• Customer Service-related experience
• Knowledge of Microsoft Office Suite
• Oral and written communication skills
• Basic knowledge of cost accounting

Total Rewards

• Competitive Base Salary
• Paid Overtime
• Regional Bonus (when applicable)
• Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
• Paid time off, including vacation, holidays, shutdown
• Company Paid Short-Term and Long-Term Disability
• 401K Plan with company match + additional contribution
• Relocation assistance (if eligible)

Career Growth

• Advancement Opportunities
• Career Mobility
• Education Reimbursement for Continued Learning
• Training and Development programs

Additional Offerings

• Tuition Assistance & Student Loan Repayment
• Lifestyle Account
• Childcare Reimbursement Account
• Elder Care Support
• Wellbeing Program
• Community Service and Engagement Programs
• Product Programs

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In this role, you will be responsible for managing your region, acquiring new hosts through proactive measures, building a strong network of recommendations, and representing Holidu in your region.

Key responsibilities include:

• Managing your region, including identifying hotspots, relevant hosts, and growth opportunities
• Acquiring new hosts through cold calling, inbound leads, referrals, and on-site visits
• Building a strong network of recommendations by developing deep, personal relationships with hosts in your area
• Representing Holidu in your region, including product presentations, trade shows, and networking events
• Taking ownership of projects in your area and managing your pipeline, activities, and goal achievement with entrepreneurial spirit and efficiency
• Collecting feedback from your region and bringing it into the development of our processes and products

We are looking for someone with high motivation and sales energy, strong pitch skills combined with empathy, a solutions-oriented mindset, and the ability to work responsibly, efficiently, and organized.

Preferred qualifications include experience in sales or customer service, travel industry, or online business, near-native German language skills, and a valid driver's license.

At Holidu, you will be part of a dynamic team that is passionate about making a difference in the travel industry. We offer a range of benefits, including travel discounts, fitness rebates, and other perks that will keep you energized and motivated.

If you're interested in joining our team, please apply online through our careers page. Your first point of contact will be Max from HR.

We value diversity in all aspects of our company and welcome applications from all genders, backgrounds, and nationalities. You can submit your application without a photo and without specifying your gender, date of birth, marital status, nationality, or disability status (if applicable).

If you require special support during the application process, please contact the HR representative responsible for this position.

Let's travel together!

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Your responsibilities will include:

• Developing and implementing sales strategies to increase revenue and grow our customer base
• Building and maintaining relationships with property owners, understanding their needs, and providing solutions
• Identifying and pursuing new business opportunities, such as partnerships and collaborations
• Analyzing market trends and competitor activity to inform sales strategies
• Collaborating with cross-functional teams, including marketing and product development

We're looking for someone with a Carolinian education, a strong passion for sales, and excellent communication and interpersonal skills. Experience in sales or customer-facing roles is a plus, but not required.

As a member of our team, you'll have the opportunity to work with a talented group of professionals, learn from industry experts, and contribute to the growth and success of our company.

If you're motivated, enthusiastic, and eager to learn, we encourage you to apply for this exciting opportunity.

At Holidu, we value diversity, equality, and inclusion. We welcome applications from candidates of all backgrounds and perspectives. Please feel free to reach out to us if you require any accommodations during the application process.

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At Holidu, we offer comprehensive consulting and technical solutions for hosts, as well as services and solutions for Destination Management Organisations (DMOs) to optimize their online visibility and bookability.

As an Account Manager, you will be part of our dynamic team in Freiburg and work closely with our customers to provide them with the best possible service.

Responsibilities

• Be the main point of contact for our hosts

• Help them list their vacation rentals on our platform and advise them on how to use our product and other services

• Coordinate the content and data management of vacation rentals on partner portals and be available to answer any questions homeowners may have to ensure a high level of customer-oriented service

• Work internally with other account managers and the booking team to ensure knowledge transfer within the Holidu community

• Build close relationships with our key accounts and contribute to customer retention

Your backpack is filled with

• A completed education or degree (preferably in tourism, hotel management, business administration, communication, etc.) - even those with non-traditional backgrounds are welcome

• Excellent communication skills - friendly, clear, and empathetic

• A solution-oriented approach, always putting the customer at the forefront

• Self-motivation, reliability, and a sense of quality

• A hand for technology: interest in learning our reservation system from scratch to advise hosts effectively

• Ideas and creativity (good ideas find space and implementation here)

• Openness and teamwork

• Near-native German language skills and fluent English

Our adventure includes

• Impact: Shape the future of travel with products used by millions of guests and thousands of hosts. At Holidu, ideas become real products, data drives our decisions, and continuous improvement helps us learn faster. Your work has meaning - and you'll see the difference right away

• Learning: Grow in a culture that lives by curiosity and open feedback. Learn from our outstanding colleagues, work across departments, and benefit from mentoring and personal learning budgets - with a special focus on AI

• Great people: Join a team of smart, motivated, and international colleagues who challenge and support each other. We celebrate successes, keep our culture entertaining, ambitious, and human. Our customers are guests and hosts - people you can identify with - which makes our work meaningful and inspiring

• Technology: Work in a modern tech environment. Experience the pace of a scale-up combined with the stability of a proven business model that allows you to continuously develop, test, and optimize new things

• Flexibility: Enjoy the benefits of a hybrid work model with at least 50% office time for personal collaboration and work up to 8 weeks a year from inspiring locations. Stay connected through regular events and meetups across our nearly 30 offices

• Additional benefits: Of course, we offer travel discounts, fitness rebates, and other perks to keep you energized. What sets us apart, however, is the opportunity to grow in a dynamic industry with great people and have a lot of fun

Want to travel with us?

Apply online on our Career Page! Your first point of contact will be Max from HR

We strive for diversity in all areas of our company. We look forward to applications from all genders, cultures, and backgrounds. You can submit your application without a photo and without stating your gender, date of birth, marital status, nationality, or disability (if applicable). If you need special accommodations during the interview process, please contact the HR representative responsible for this position. We will do our best to meet your needs

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Responsibilities:

• Assist the sales team in promoting airline services
• Work closely with customers to understand their needs and provide solutions to meet those needs
• Develop and maintain relationships with customers
• Provide excellent customer service

Requirements:

• Fluency in English
• Previous experience in sales or customer service
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Willingness to learn and take on new challenges

Benefits:

• Competitive salary
• Opportunities for career advancement
• Comprehensive training program
• Collaborative and dynamic work environment

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Key Responsibilities:

• Develop and execute sales strategies to drive revenue growth and expand our customer base
• Build and maintain strong relationships with property owners, understanding their needs and preferences
• Provide exceptional customer service, responding to inquiries and resolving issues promptly
• Collaborate with cross-functional teams to develop and implement sales initiatives
• Analyze sales data and market trends to identify opportunities for growth and improvement

Requirements:

• 3-7 years of experience in sales or business development
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office and CRM software
• Fluency in German and English

Preferred Qualifications:

• Experience in the vacation rental industry or related field
• Knowledge of sales and marketing principles and practices
• Familiarity with CRM software and data analysis tools

What We Offer:

• Competitive salary and benefits package
• Opportunity to work with a dynamic and growing company
• Collaborative and supportive team environment
• Professional development and training opportunities
• Flexible working hours and remote work options

If you're a motivated and results-driven sales professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!

Equal Opportunities Employer:

Holidu is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment where everyone can thrive.

Contact Person:

Sabrina

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Your responsibilities will include coordinating the going live of our vacation rentals, helping hosts with all post-booking related questions, and ensuring a continuously high level of customer-oriented service. You will interact with our product and content team to guarantee a smooth onboarding process and build strong relationships by conducting regular business meetings with our key-customers.

To succeed in this role, you will need to improve the performance of your accounts by analysing existing data and developing a solution-oriented strategy. You will also organise lead generating and networking events to build a community of hosts.

We are looking for someone with relevant job experience in account management, tourism or other customer-oriented roles. You should have strong communication skills and the ability to remain friendly and calm in all situations. A customer-centric, problem-solving attitude is essential, as well as excitement about new technologies and the travel industry.

As a near-native Italian speaker and fluent English speaker, you will be able to communicate effectively with our hosts and colleagues. A driver's license is also required.

In return, we offer a competitive salary and a range of benefits, including travel benefits, gym discounts, and other perks. You will also have the opportunity to work in a modern tech environment, collaborate with a talented team, and contribute to shaping the future of travel.

If you are a motivated and customer-focused individual who is passionate about the travel industry, we encourage you to apply for this exciting opportunity.

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Responsibilities include driving demand, clinical education, and sales by developing, coordinating, and implementing a strategic business plan for Primary Care Physicians in community settings. The position reports to the CVR Area General Manager and will be an integral part of the Area Customer Squad, collaborating closely with Marketing, Market Access, Patient Services, and other internal partners to drive US Pharma outcomes.

The primary responsibilities of this role are to:

• Build and develop professional relationships with primary care, pharmacy staff, within assigned customers;
• Drive appropriate utilization of approved CV and menopause products;
• Leverage expertise and knowledge of diabetes and menopause marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and effectively manage business opportunities and challenges;
• Provide relevant, thoughtful input to other commercial colleagues in regard to strategic and tactical planning for territory, area, and region;
• Develop and implement effective customer-specific business plans;
• Communicate insights to internal stakeholders;
• Prioritize time and effort to ensure optimal coverage of appropriate physician specialists based on opportunity and potential;
• Understand fully the assigned customers' product and business needs and works to meet those needs while adhering to all of Bayer company ethics and compliance standards;
• Anticipate potential barriers to achievement of goals and proposes responsible solutions for success;
• Handle customer objections effectively and exceed customer expectations with the value they bring to physicians.

Occasionally, the incumbent will be called on to share their exemplary skills with others in the region in a training capacity. They will leverage and embrace emerging technologies to enhance performance, while continuously striving to improve their proficiency.

The successful candidate will have a Bachelor's degree or 10 years of relevant sales experience in competitive landscapes in lieu of a Bachelor's degree. An advanced degree is a plus. 5 years of successful pharmaceutical/biotech/medical sales experience in competitive landscapes is preferred. In-depth knowledge in the cardiovascular and/or diabetes and/or menopause disease states is also preferred.

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Key Responsibilities: Perform preventive maintenance, repairs, and installations at end-user customer sites using approved Bayer documentation. Schedule and organize own work activities, ensuring efficient operations. Organize and re-order inventory valued at $20K to ensure quality work and low incident of defective or incomplete on-site customer visits. Responsible for proper return of all defective inventory for replenishment. Price service calls, offering discounts or converting to full contracts when needed. Generate service revenue of up to $500K in given work group (Individual revenue responsibilities may vary). Prepare and develop sales quotes and follow through to close the sale. Call end-user customers, purchasing agents, and Bayer dealers to finalize and ask for the order. Interface heavily with Service Admin/MSRC billing processors to ensure proper and timely invoicing. Responsible to assist in collection activities within a given territory. In some cases, generate customer interest and communicate to Service Marketing Rep. Generate and communicate sales leads to respective sales rep for new product or disposable opportunities. Maintain company car, oil changes, tire rotation, etc., and tools in good working order valued at $35-$45K. Ensure all proprietary info is safe-guarded from non-Bayer personnel, including Service & Training Manuals, Diagnostic and Calibration software, BIT keys, etc.

Requirements: Associate's Degree in Electronics, IT Networking, Computer Science, or relevant discipline required with 2 years of applicable experience or Bachelor's Degree in relevant discipline. Equivalent Military Experience/Training in areas such as Electronics, Aviation, IT, Computer Science, or relevant training with 2 years of applicable experience can be considered in lieu of degree. Technical trade skills in areas such as soldering, electrical installation & troubleshooting. Prior experience in a customer-facing role. Demonstrated ability to work in a fast-paced self-directed environment. Good verbal and written competencies, along with flexibility and good judgment. Ability to prioritize workload and tasks to maximize revenue. Proficient in Microsoft Office product suite & comfortability in using company-specific databases and CRM systems. Ability to travel within assigned territory and nationally, at times overnight and extended time periods. Must hold a valid driver's license.

Preferred Qualifications: Demonstrated knowledge of Medical Device & Radiology business. Prior experience in a Field Service Role and/or regulated industry.

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The main function is to improve the customer experience at the branch through attention at the counter and according to the needs of the branch. Promote existing and potential customers to our products and services, referring them to promoters or alternative channels to help increase profitability at the branch.

Requirements:

• Bachelor's degree in Economics, Administration, or Finance (completed or truncated).
• Experience in service and/or customer service, minimum 6 months.
• Experience in sales, minimum 6 months, preferably in the financial sector.
• Work schedule from Monday to Saturday.

Skills:

• Customer-oriented and sales-focused.
• Teamwork.
• Results-driven / Problem-solving.
• Adaptability.

We offer:

• Direct hiring by the Bank.
• Base salary, quarterly performance bonus, end-of-year bonus, vacation premium, life insurance, major medical expenses insurance, credits, discounts on Bank products, active participation in sustainability/responsibility programs, discounts at over 9,000 establishments, and a career development plan tailored to your aspirations.

At HSBC, we expect our people to treat each other with dignity and respect, creating an inclusive culture that promotes equal opportunities. Our values define who we are as an organisation and what sets us apart, valuing diversity, advancing together, taking responsibility for our actions, using good judgment, doing the right thing, and making things happen.

At HSBC, we are committed to ensuring gender equality and constant training for our employees, as well as protecting their labour and social rights.

At HSBC, we offer our colleagues a greater number of days to enjoy their wedding, care for the new family member, or live the loss of a loved one. Our paid leave package is at the forefront in Mexico. Now you have another reason to be HSBC and live with pride a culture of integral well-being, balance, and self-care.

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Key Responsibilities:

• Provide exceptional customer service and support to customers at our branch
• Promote our products and services to existing and potential customers
• Work closely with colleagues to achieve sales targets and improve customer satisfaction
• Analyze customer needs and provide solutions to meet their financial goals

Requirements:

• Bachelor's degree in Economics, Administration, or Finance
• At least 6 months of experience in customer service or sales
• Experience in the financial industry is preferred

Benefits:

• Competitive salary and bonus structure
• Comprehensive benefits package including health insurance, life insurance, and retirement plan
• Opportunities for career growth and development
• Recognition and rewards for outstanding performance

At HSBC, we value diversity and inclusion and are committed to creating a culture that promotes equality of opportunity. We believe that our people are our greatest asset and are committed to developing and retaining top talent.

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Responsibilities:

• Improve customer experience through excellent service and sales skills
• Promote our products and services to existing and potential customers
• Refer customers to promoters or alternative channels to increase revenue in the branch

Requirements:

• Bachelor's degree in Economics, Administration, or Finance (completed or ongoing)
• At least 6 months of experience in customer service or sales
• At least 6 months of experience in sales, preferably in the financial sector
• Availability to work Monday to Saturday

Skills:

• Customer orientation and sales skills
• Teamwork
• Results-driven approach
• Adaptability

We offer:

• Direct employment by the bank
• Competitive salary
• Quarterly performance bonus
• End-of-year bonus
• Vacation pay
• Life insurance
• Major medical insurance
• Credit facilities
• Discounts on bank products
• Active participation in sustainability and social responsibility programs
• Discounts at over 9,000 establishments
• Career development plan

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Responsibilities:

• Perform preventive maintenance, repairs, and installations at end-user customer sites using approved Bayer documentation.
• Schedule and organize own work activities, ensuring efficient operations.
• Organize and re-order inventory valued at $20K to ensure quality work and low incident of defective or incomplete on-site customer visits.
• Responsible for proper return of all defective inventory for replenishment.
• Price service calls, offering discounts or converting to full contracts when needed.
• Generate service revenue of up to $500K in given work group (Individual revenue responsibilities may vary).
• Prepare and develop sales quotes and follow through to close the sale.
• Call end-user customers, purchasing agents, and Bayer dealers to finalize and ask for the order.
• Interface heavily with Service Admin/MSRC billing processors to ensure proper and timely invoicing.
• Responsible to assist in collection activities within a given territory.
• In some cases, generate customer interest and communicate to Service Marketing Rep.
• Generate and communicate sales leads to respective sales rep for new product or disposable opportunities.
• Maintain company car, oil changes, tire rotation, etc., and tools in good working order valued at $35-$45K.
• Ensure all proprietary info is safe-guarded from non-Bayer personnel, including Service & Training Manuals, Diagnostic and Calibration software, BIT keys, etc.

Requirements:

• Associate's Degree in Electronics, IT Networking, Computer Science, or relevant discipline required with 2 years of applicable experience or Bachelor's Degree in relevant discipline.
• Equivalent Military Experience/Training in areas such as Electronics, Aviation, IT, Computer Science, or relevant training with 2 years of applicable experience can be considered in lieu of degree.
• Technical trade skills in areas such as soldering, electrical installation & troubleshooting.
• Prior experience in a customer-facing role.
• Demonstrated ability to work in a fast-paced self-directed environment.
• Good verbal and written competencies, along with flexibility and good judgment.
• Ability to prioritize workload and tasks to maximize revenue.
• Proficient in Microsoft Office product suite & comfortability in using company-specific databases and CRM systems.
• Ability to travel within assigned territory and nationally, at times overnight and extended time periods.
• Must hold a valid driver's license.

Preferred Qualifications:

• Demonstrated knowledge of Medical Device & Radiology business.
• Prior experience in a Field Service Role and/or regulated industry.

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Responsibilities:

• Provide exceptional customer service and support to customers in the branch
• Promote and sell HSBC's products and services to existing and potential customers
• Identify and develop business opportunities to increase revenue and profitability
• Work closely with colleagues to achieve sales targets and improve customer satisfaction

Requirements:

• Bachelor's degree in Economics, Administration, or Finance (or equivalent)
• At least 6 months of experience in customer service or sales
• At least 6 months of experience in sales, preferably in the financial sector
• Availability to work on weekends

Skills:

• Excellent customer service and sales skills
• Ability to work in a team environment
• Results-oriented and problem-solving skills
• Adaptability and flexibility

Benefits:

• Competitive salary and bonus structure
• Comprehensive benefits package, including health insurance and life insurance
• Opportunities for career advancement and professional development
• Access to exclusive discounts and rewards
• A dynamic and inclusive work environment

At HSBC, we value diversity and inclusion, and we are committed to creating a culture that promotes equal opportunities for all employees. We believe in the importance of continuous learning and development, and we offer a range of training and development programs to help our employees grow and succeed in their careers.

Note: The above job description is a rewritten version of the original job posting, with some modifications to make it more concise and easy to read. The original job posting was in Spanish, and this translation is in British English.

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We are currently seeking a high caliber professional to join our team as a Contact Centre Service & Sales Representative - Outbound (Telesales).

Principal Accountabilities: Conduct outbound telemarketing calls with the objective of selling suitable financial products Achieve daily KPIs (e.g., talk-time, submissions) and meet or exceed monthly performance expectations (PE) Identify and maximize sales opportunities through effective customer engagement and needs-based selling Offer value added products and services based on customer needs analysis and ensure customer understanding of those products

Customers / Stakeholders: Deliver what is promised in line with customer expectations Provide excellent customer service Owns and resolves issues and understand how and when to escalate

Leadership & Teamwork: Act as a role model for our Group values Value diversity amongst team Act a as mentor to assist new joiners as required

Operational Effectiveness & Control: Adhere to call scripts, sales guidelines, and process requirements to ensure compliance Remain compliant with and ensures awareness of Audit and Group requirements and other internal guidelines Knowledge of Group compliance, Operational Risk and SOX (Sarbanes- Oxley Requirements) for iWPB Centres Awareness of all elements of Operational Risk associated with the role in compliance to SOX for contact centres

Qualifications: Bachelor's Degree in any major Fluent in Vietnamese Having good English capability will have an added advantage Proven ability to work under pressure and meet sales KPIs in a fast-paced environment Sales-oriented, flexible, customer centric and able to thrive in a team environment seeking feedback and open to development Strong interpersonal, communication, sales skills with the ability to engage with customer effectively Strong competency in Microsoft Office Display patience and empathy in handling customer’s request

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Retail Banking and Wealth (RBW) Hong Kong helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people.

We are currently seeking a high calibre professional to join our team as a Customer Service Officer (Premier Centre).

Responsibilities:

• Provide quality customer service through accurate and efficient counter transactions at branch
• Meet the financial services needs of customers by identifying opportunities and referring them to appropriate bank colleagues
• Promote digital banking services and products and encourage customers to migrate to digital
• Ensure smooth branch operations and achieve satisfactory audit rating by meeting all control and service requirements
• Ensure compliance of both general and anti-money laundering and anti-terrorist financing compliance controls in accordance with HSBC or regulatory standards and policies

To be successful you will need:

• Secondary school graduate with a pass in 5 subjects for HKCEE or HKDSE including Math, Chinese or English, equivalent or above preferred
• Customer centric mindset with commitment to deliver quality service
• Self-motivated and adaptable to a service environment
• Good interpersonal and communication skills with fluency in Cantonese and English. Mandarin is a definitive advantage.
• Customer or teller service experience preferred
• Candidate with less experience will be considered for a Customer Service Officer role

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Provide excellent customer services by supporting the RBWM business with account enquiries and ongoing account maintenance. Act as a customer interface with Service Delivery and ensure that customers' needs are met by executing facilities efficiently and accurately.

Operational Excellence: Assist line managers to highlight process deficiencies and recommendations. Contribute to identifying work improvements to automate, centralize, and migrate to ensure high efficiency in servicing customers. Eliminate non-value-added work without increasing risk to the bank.

Maintain HSBC control standards and follow Group Compliance Policy to minimize operational risk by remaining compliant with and ensuring awareness of Audit and Group requirements and other internal guidelines.

Qualifications:

• Min diploma holder with 1 year work experience in a relevant field
• Independent worker with the ability to multitask, work under pressure, and meet tight deadlines
• Good time management
• Excellent customer service orientation
• Good communication skill
• Strong capacity to handle details and workflow processes efficiently and effectively
• Strong competency in Microsoft Office (esp word and excel)
• Fluent in Vietnamese. Having bilingual capability (English/Mandarin) will have an added advantage

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Your main function will be to supervise and control the operation of windows and platform operations, ensuring their smooth functioning, optimizing resources, and ensuring that Service Executives have an efficient cash flow. You will also be responsible for providing services to clients, achieving customer satisfaction, and referring sales opportunities.

Key Responsibilities:

• Supervise and control the operation of windows and platform operations
• Ensure the smooth functioning of resources and optimize them
• Ensure that Service Executives have an efficient cash flow
• Provide services to clients and achieve customer satisfaction
• Refer sales opportunities

Requirements:

• Bachelor's degree in Economics or Finance (or equivalent)
• At least 6 months of experience in customer service or sales
• At least 6 months of experience in sales, preferably in the financial sector
• At least 6 months of experience in banking operations
• Knowledge of existing regulations
• Availability to work from Monday to Saturday

Preferred Qualifications:

• Orientation to customer service and sales
• Teamwork and leadership skills
• Results-oriented and problem-solving skills
• Adaptability to change

Benefits:

• Direct hiring by the bank
• Base salary
• Quarterly performance bonus
• End-of-year bonus
• Vacation pay
• Life insurance
• Major medical expenses insurance
• Credits
• Discounts on bank products
• Active participation in sustainability and social responsibility programs
• Discounts at over 9,000 establishments
• Career development plan according to your aspirations

At HSBC, we believe in treating our people with dignity and respect, creating an inclusive culture that promotes equal opportunities. Our values define who we are as an organization and what sets us apart, valuing diversity, advancing together, taking responsibility for our actions, using good judgment, doing the right thing, and making things happen.

At HSBC, we are committed to ensuring gender equality and continuous training for our employees, as well as protecting their labor and social rights.

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Key Responsibilities:

• Improve the customer experience at our branch through excellent service and according to the needs of the branch.
• Promote our products and services to existing and potential customers, referring them to promoters or alternative channels to help increase profitability at the branch.

Requirements:

• Bachelor's degree in Economics, Administration, or Finance (or equivalent).
• At least 6 months of experience in customer service and/or sales, preferably in the financial sector.
• Availability to work from Monday to Saturday.

Skills:

• Customer orientation and sales skills.
• Teamwork.
• Results-oriented/problem-solving approach.
• Adaptability to change.

Benefits:

• Direct employment by the bank.
• Competitive salary.
• Quarterly performance bonus.
• Year-end bonus.
• Vacation pay.
• Life insurance.
• Major medical insurance.
• Credits.
• Discounts on bank products.
• Participation in sustainability/responsibility social programs.
• Discounts at over 9,000 establishments.
• Career development plan according to your aspirations.

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Responsibilities:

• Learn to administer and create a portfolio of clients to increase the profitability of the branch
• Develop and maintain strong relationships with clients
• Identify and pursue new business opportunities
• Meet sales targets and contribute to the growth of the branch

Requirements:

• Bachelor's degree in Economics, Administration, or Finance
• At least one year of experience in banking operations and sales
• Strong knowledge of markets and financial products
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment

Benefits:

• Competitive salary and bonus structure
• Comprehensive health insurance
• Retirement plan
• Paid time off
• Opportunities for professional development and career advancement

At HSBC, we value diversity and inclusion, and we are committed to creating a culture that promotes equal opportunities for all employees. We believe that our people are our greatest asset, and we strive to provide a work environment that is inclusive, respectful, and supportive.

Join us and become part of a dynamic team that is shaping the future of banking in Mexico.

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Key responsibilities include:

• Providing core banking support covering core banking control maintenance functions, Help Desk functions and data extraction functions or other activities assigned by team leader.
• Delivering excellent customer service to internal customers.
• Delivering an efficient, high quality service within SLA and ensuring that areas of operational risks are identified, monitored and escalated effectively to enable business continuity.

To be successful in the role, you should meet the following requirements:

• Ability to self-direct and self-motivate in an ever-changing environment.
• Ability to understand and follow Group risk management policies.
• 2-3 years’ experience in core banking systems and excellent internal/external customer service.
• Experience in project work.
• Experience in working in system projects.
• Ability to learn new systems within a short period of time.
• Proven team player.

You’ll achieve more at HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment.

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You will interact with our product and content team to guarantee a smooth onboarding process. Building strong relationships by conducting regular business meetings with our key-customers and actively supporting them in increasing revenues is also a key part of this role. Additionally, you will improve the performance of your accounts by analysing existing data and developing a solution-oriented strategy. Finally, you will organise lead generating and networking events to build a community of hosts.

As a Senior Account Manager, you will have 5+ years of experience in Account Management, Sales, or Business Development. You will also have relevant job experience in account management, tourism or other customer-oriented roles. Strong communication skills and the ability to remain friendly and calm in all situations are essential. A customer-centric, problem-solving attitude and excitement about new technologies and the travel industry are also required. Near native Italian skills and fluent English skills are necessary, as well as a driver's license.

At Holidu, you will shape the future of travel with products used by millions of guests and thousands of hosts. You will grow professionally in a culture that thrives on curiosity and feedback. You will join a team of smart, motivated and international colleagues who challenge and support each other. You will work in a modern tech environment and have flexibility with a hybrid setup that includes 50% in-office time for collaboration and up to 8 weeks a year from other inspiring locations.

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As a Sales and Account Manager, you'll be responsible for identifying and reaching out to vacation rental owners, managing the full sales cycle from prospecting to closing, and driving revenue growth by consistently achieving targets. You'll also travel within your region to meet partners and gain market insights, and contribute to local events and initiatives to grow Holidu's presence.

In the Account Management role, you'll be the main point of contact for hosts using our platform in Italy Northwest, supporting partners during onboarding and ensuring a smooth go-live process. You'll advise hosts on how to optimize their performance and grow their business, build long-term relationships through regular check-ins and business reviews, and analyze account performance and implement data-driven improvements.

We're looking for someone with a strong interest in Sales and/or Account Management, excellent communication and relationship-building skills, a proactive, hands-on and target-driven mindset, and a customer-centric attitude with strong problem-solving skills. Near-native Italian and fluent English are required, as well as a driver's license.

Our adventure includes impact, learning, great people, technology, flexibility, and perks on top. Join us and shape the future of travel!

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Yes, we know those are big words. But perhaps it's not too far-fetched to call ourselves the pioneers of the post-milk generation (watch out for oat puns incoming!), because we've already invented the modern oat drink in the 1990s. And let's face it: oats have become the favourite among plant-based drinks, while our famous Barista Edition has topped the charts as the best-selling brand in the milk alternative market, both in hip specialty cafes and in the refrigerators of our fans.

From our Berlin oat centre, we steer all activities for the DACH region and Poland, cappuccino-sipping our way through the day. You can imagine our great team with its individual departments as puzzle pieces that come together to form the interconnected gears that drive the plant-based movement. We want to move more people towards a planet-friendly diet, and we're doing it all without cows.

What's missing? Just you!

You'd like to go to work? And not just any job, but one that involves contact with wonderful colleagues and different people. And all this for a brand where sustainability isn't just a buzzword. Here at Oatly, you won't do sales on autopilot, but find your own way to convince customers with humour, heart, and brains. Sounds exciting? It is!

Your area of responsibility:

• Make sure our customers in your area in Vienna don't overlook us - second-place rankings, advertising materials, shelf placement - You don't just have the design of our brand presence in the supermarket under control, but also the odd Oatly 6-pack. In other words: you're not afraid to pack or unpack cartons.

• Regularly visit markets in your region and be in close contact with local point of contact - If there aren't all our products in the market, make sure that changes - After the visit, before the visit - You keep track of your successes and tasks in our CRM tool

Your profile:

• At least one year of experience in the food retail industry, sales, or a comparable role, and you know all its highs and lows - You love talking and convincing everyone with your charming personality - You organize and structure your day, week, year - in short, you never lose sight of things - You work independently and don't mind tackling tasks on your own - You enjoy making the streets safer with your car (unsafely) - Flexibility is your middle name. You adapt faster to new situations than the Oatly Barista adapts to the taste of coffee - You live in Vienna or the surrounding area and have a class B driving license - The icing on the cake would be if you're familiar with programs like the Office package and a CRM tool

We'd like to mention one thing here: the car for your round trips comes from us and can also be used privately. If you're wondering what else we have to offer besides the perfect job for you and plenty of oat drink, here's a small and modest list of wonderful benefits that await you at Oatly DACH & PL:

• Do you like sports? We support it - Do you travel by public transport or train? We support that too - Are you concerned about your future and think pensions are cool? We do too! - Do you like cycling? Thanks to our bike leasing program, you can save money on buying a bike - Do you want more work-life balance? We offer a 36-hour workweek over four days in the sales department, with a corresponding salary adjustment.

Last but not least, we're a super cool, talented bunch of people who want to make a valuable contribution to the plant-based movement and a more sustainable world. If you think that's not very modest and you wonder if we're being honest or just big-headed, we recommend applying and finding out at our next team event!

If you've read this far and checked off almost all the points, it might be a sign that you should apply. Please send us your application, including your earliest possible start date, salary expectations, and motivation letter (we're really looking forward to reading it!) via our online application form. We're excited to hear from you!

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Responsibilities:

• Provide front-line customer support through Polestar channels under the supervision of the responsible manager
• Manage customer cases, with particular attention to C-SAT and SLA (response and resolution times)
• Collaborate in the remote management of technical and software issues according to Polestar guidelines
• Support the activity of shipping welcome packs and related reporting

Operations:

• Support all activities related to the delivery of new/used vehicles, including (but not limited to) registrations, property transfers, and presentations of supplementary declarations to competent authorities
• Support the planning and monitoring of logistics activities related to vehicle transportation and delivery
• Assist in the management of the internal vehicle fleet, including bodywork interventions and auditing activities
• Communicate with suppliers, logistics partners, and internal teams to ensure timely and qualitative standards are met
• Analyze operational data and support the preparation of presentations and internal documentation

Competences and requirements:

• Bachelor's degree or recent graduate
• Strong customer orientation and results-driven approach
• Interest in the automotive world
• Fluent Italian (written and spoken); B2 English
• Valid driving license (nice to have)
• Excellent communication skills

Entry and duration:

• We apply a continuous selection process, and the position will remain open until filled
• The contract has an initial duration of 6 months with the possibility of renewal
• The offer is open to both curricular and extracurricular interns

People at Polestar:

• We are aware that change is necessary
• We also know that each of us can contribute to this change
• Our commitment to becoming climate-neutral by 2040 is fundamental, as is being inclusive, diverse, and innovative
• Together, we are creating, collaborating, and experimenting to launch a new era of sustainable mobility
• We are a performance-driven brand, determined to improve the society in which we live
• Do you recognize yourself in this description?
• If you're interested in joining the Polestar family, don't wait – submit your application!

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What matters most is that people get the time and support to do what needs to be done. And to enjoy doing it, of course.

The responsibilities In this role, you'll be expected to champion all areas of customer engagement, putting the customer first in everything you do. Working as a member of the Customer Engagement department, you'll be instrumental in our ambition to be the best in class for customer service and offer all Polestar customers the finest experience.

Key responsibilities include:

• Handling enquiries from customers via Inbound Calls, Emails, Cases and chats
• Outbound follow up and delivery support calls
• Becoming a champion of the Polestar products to be able to give customers the best advice and support
• First line Complaint resolution
• Other tasks as required for the role

The ideal candidate To succeed in this role, you'll need to have integrity, kindness, and commitment. The ability to take the initiative, meet set deadlines and requirements, and always think customer first. As a person, you have great time management, and like to work in a team environment. You are also a digital-minded, flexible, and agile individual who thrives working in fast-paced and dynamic environments and who has a can-do attitude and a self-starter approach.

Requirements include:

• At least 6 months of experience in front-line Customer Service roles
• Previous complaints or escalations experience
• Excellent oral and written communication in English
• Able to work shifts across 8am to 6pm Monday to Friday
• Knowledge of Salesforce is a benefit
• Good knowledge of Excel & PowerPoint

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To succeed in this role, you will need strong customer engagement skills, problem-solving abilities, and a willingness to collaborate with others. You will be passionate about delivering excellent customer experiences and have excellent communication skills, with the ability to put yourself in the customer's shoes. You will strive to contribute to a team that works every day to build strong and trusting relationships with our customers.

The ideal candidate will have more than six months of experience in a customer-facing role, whether it's telephone-based, retail-based, or something else. You will be methodical and comfortable working on digital platforms. You will be able to communicate clearly and concisely, with a positive attitude and a willingness to go the extra mile.

As a Polestar employee, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on innovation and growth. You will be part of a global team that is passionate about making a difference in the world, and you will have the chance to develop your skills and knowledge in a supportive and collaborative environment.

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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Key responsibilities include:

• Handling customer inquiries via email, chat, and phone
• Making outbound follow-up calls to ensure customer satisfaction
• Collaborating with colleagues to resolve customer issues

The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. You will also have a strong willingness to learn and adapt to new situations.

As a Customer Engagement Advisor, you will receive thorough training to ensure you have the necessary skills and knowledge to excel in this role.

Language proficiency in Norwegian (C1 level) and English is required, as well as experience in customer service.

Polestar is an international company with a diverse workforce, and we welcome applications from candidates of all backgrounds and ages.

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As a Customer Experience Advisor, you will be responsible for providing our customers with support through various channels, including phone, email, and chat. You will work cross-functionally with peers and upper management to solve complex escalations and enhance the customer journey.

Key responsibilities include:

• Providing best-in-class experiences for our consumers
• Managing inbound communications for product, service, leads, and support requests
• Resolving and handling incoming customer advocacy cases through to resolution
• Delivering a white glove customer experience through all available methods of communication

We're looking for someone with an associate degree or higher, previous experience in a call center environment, automotive, luxury retail, or sales, and fluency in English. Bilingual is a plus.

If you have a passion for customer experience and being the ambassador of a brand, tech savvy with knowledge of call center and telephony systems, and excellent verbal and written communication skills, we'd love to hear from you.

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As a Customer Experience Advisor, you will play a pivotal role in delivering exceptional, personalized experiences to our customers, ensuring their journey with Polestar is seamless, delightful, and data-driven.

Responsibilities: Provide exceptional customer support across all touchpoints (live chat, email and phone) by addressing inquiries, resolving issues, and offering tailored solutions to meet customer needs. Act as the customer advocate, ensuring all customer interactions reflect Polestar's commitment to quality and innovation, while maintaining a positive, empathetic, and personalized approach. Engage with customers proactively, offering assistance, guidance, and relevant information to enhance their experience with Polestar before, during, and after their purchase. Leverage customer data and insights to identify trends, predict needs, and drive improvements in the customer experience. Work closely with the product, marketing, quality and operations teams to communicate customer feedback, ensure alignment on customer needs, and contribute to the ongoing refinement of Polestar's offerings. Use customer feedback, data analytics, and performance metrics to identify opportunities for process optimization and enhancement of the overall customer journey. Promote Polestar's values, products, and services, ensuring that every customer interaction reflects the brand's standards of excellence and sustainability.

Requirements: Minimum of 2-3 years of experience in a customer-facing role, preferably in a high-end retail, automotive, or technology call center setting. Proficient spoken and written communication in French-Canadian and English. Demonstrated ability to deliver superior customer experiences by understanding customer needs and tailoring solutions to meet those needs. Experience using Salesforce is preferred. Strong verbal and written communication skills with an ability to connect with customers and colleagues effectively. Ability to assess complex situations and offer creative, thoughtful solutions that prioritize the customer's satisfaction and experience. Comfortable working in a fast-paced environment where flexibility and innovation are essential to success. A strong interest in sustainable products and technologies, with a particular enthusiasm for electric vehicles and the Polestar brand.

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Key Responsibilities Lead strategic planning and performance of the Customer Service Department Oversee the development of Customer Loyalty programs to drive long-term growth and retention Serve as the primary interface between Polestar HQ, Polestar Australia Management Team, and key stakeholders Work with Polestar Global and Volvo Cars to establish efficient joint and independent customer service processes

Operational Excellence Establish and manage Polestar Customer Service operations in Australia Define and enforce service network and dealer standards across Australia Develop and monitor objectives to measure the effectiveness of business operations and customer service delivery

Revenue and Satisfaction Goals Lead initiatives to achieve customer satisfaction and profitability targets Manage warranty and goodwill processes, ensuring compliance and efficient claim handling Optimise the sale of parts, accessories, and merchandise to hit revenue targets

Accountability and Deliverables Ensure delivery of Polestar customer support services, including technical assistance, workshop systems, and owner information Plan and manage service offerings aligned with Polestar's business and product launch plans Set and communicate business goals and targets for the Australian market in collaboration with Polestar HQ

Authority Represent Polestar Customer Service Australia in key forums, projects, and initiatives Execute tasks, projects, and strategies aligned with Polestar's Customer Service objectives

Competence Requirements Leadership experience in aftersales or customer service within the automotive industry At least five years of experience in service strategy or similar roles, with market-based experience essential Proven international exposure with a deep understanding of diverse consumer needs Degree in Technical or Business disciplines or equivalent experience Skilled in project management with a history of leading cross-functional teams

Personal Qualities Collaborative team player with a global perspective Strong commitment to knowledge sharing and fostering a culture of learning Innovative thinker with a structured and goal-oriented approach Customer-centric with high levels of professionalism and drive

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Key Responsibilities

• Become an ambassador for the Polestar brand and promote our values and mission
• Provide premium customer service, including welcoming, listening, and advising clients in a clean and modern environment
• Create a genuine brand experience through vehicle discovery, testing, and digital configuration
• Support customers throughout their journey, from initial contact to delivery
• Develop strong relationships with your client portfolio and provide personalized support
• Participate actively in the launch and development of Polestar in your region
• Promote associated services, such as financing, insurance, trade-in, accessories, and maintenance

Requirements

• Proven experience in automotive sales, ideally in the premium, electric, or innovative sectors
• Strong sales and relationship-building skills, with a focus on high-end clients
• Familiarity with new technologies and electric mobility concepts
• Proficiency in digital tools and platforms
• Excellent presentation and customer service skills
• Strong listening, curiosity, and trust-building abilities
• Dynamic, positive energy, and a willingness to take on challenges
• Pioneer spirit and enthusiasm for joining a launch team

If you're ready to embark on an exciting adventure with Polestar, please don't hesitate to apply now. We're constantly reviewing applications and the position will remain open until filled.

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Key Responsibilities:

• Provide front-line customer support through Polestar channels
• Manage customer issues/service network with a focus on C-SAT and SLA (calls, chats, case management)
• Remotely manage technical and software issues according to global guidelines from Polestar
• Provide technical support for roadside assistance for customers and service network
• Coordinate with the service network to resolve customer issues
• Support technical training for the service network
• Manage business opportunities
• Perform back-office activities, such as creating purchase orders for invoicing, recall activities, and contracts
• Contribute to continuous process improvement

Requirements:

• Bachelor's degree (nice to have)
• Valid driving license
• Fluent Italian (written and spoken); B2 English
• Strong customer orientation and results focus
• Ability to work towards objectives
• Technical problem-solving attitude
• Excellent communication and coordination skills

Joining and Duration:

• We apply a continuous selection process, and the position will remain open until filled
• The contract has an initial duration of 12 months with the intention of hiring

About Polestar:

• We are aware that change is necessary
• We know that each of us can contribute to this change
• Our commitment to becoming climate-neutral by 2040 is fundamental, as is being inclusive, diverse, and innovative
• Together, we are creating, collaborating, and experimenting to launch a new era of sustainable mobility
• We are a performance-driven brand, determined to improve the society in which we live

If you recognize yourself in this description, apply now to join the Polestar family!

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As a Support Specialist, you will independently handle a broad range of contributor support issues, including moderately complex and nuanced cases requiring sound judgment, investigation, and clear communication.

You will work cross-functionally to ensure contributors receive accurate, timely, and thoughtful support while helping identify opportunities to improve workflows and documentation.

This role is well-suited for experienced support professionals who are comfortable operating autonomously and navigating ambiguity in a fast-paced environment.

Responsibilities:

• Resolve routine and moderately complex contributor inquiries across email and chat support channels using established workflows and best judgment.

• Communicate clearly, empathetically, and professionally.

• Document investigations, actions taken, and resolutions thoroughly in Zendesk or equivalent systems.

• Identify issues outside the tier’s scope and escalate with clear context and documentation.

• Contribute feedback on workflows, macros, or documentation to improve efficiency and contributor experience.

• Stay current on relevant process and product updates through the provided resources.

Ideally You’d Have:

• Prior experience in high-volume customer support, platform support, or similar.

• Experience working remotely, with demonstrated ability to manage work independently and prioritize tasks without direct supervision.

• Strong written and verbal English communication skills, with the ability to communicate clearly and professionally.

• Familiarity with customer service SaaS tools, Slack, and Google Workspace.

Working Model & Tools:

• This is an independent contractor role, responsible for providing agreed-upon services and deliverables for an estimated six-month term.

• Company equipment will be provided during the engagement.

• Collaborates asynchronously with internal teams as needed.

Benefits:

• Continued engagement or potential conversion to full-time employment may be considered at the company’s discretion, based on performance and business needs.

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At Brex, we deeply value high-quality customer experience and view it as necessary to our success. Your goal will be to effectively resolve customer inquiries in a considerate and timely manner via email, phone, and chat, utilizing AI-powered tools to optimize quality and efficiency.

Responsibilities:

• Effectively resolve customer inquiries in a considerate and timely manner via email, phone, and chat, utilizing AI-powered tools to optimize quality and efficiency
• Compose thoughtful, personalized responses for a variety of customer requests
• Triage incoming requests and spot trends in customer issues to flag for the rest of the team
• Identify, reproduce, and document bugs for the Engineering teams
• Make active contributions to help achieve team goals and successes
• Contribute to the ongoing learning and success of your team and the company by sharing knowledge through mentorship and collaboration, and by aiding in documentation

Requirements:

• This role is required to be located within the greater Vancouver area
• Must be able to start July 6th, 2026
• Passionate about customer support and about the role it plays in making a customer-centric team successful
• Ability to communicate technical problems in a clear and tactful way
• Strong verbal and written communication skills
• Empathy, diplomacy, tact, and poise under pressure when working through customer issues
• Comfort with and enthusiasm for using AI tools in a customer support environment

Bonus points:

• Bachelor's degree
• FinTech experience
• Prior experience in a customer-facing role, ideally in a support function
• Experience with AI-powered customer service tools
• Currently hold or have recently held a Series 7 and/or 63 securities license
• Willingness to work overtime

Compensation: The expected pay range for this role is $23-$25 per hour. However, the starting hourly pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity.

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Responsibilities:

• Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing
• Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan
• Manage inbound billing requests (such as processing renewals and changing payment term/method)
• Close targeted outbound account renewals
• Qualify and handle inbound sales requests
• Partner with Marketing to run proactive campaigns that maximize expansion/retention across all products

Requirements:

• Desire to build career in Sales
• Strong technical aptitude with ability to learn new products, processes, and policies as we go
• Collaboration across multiple teams (such as Sales, Support, Billing, and Marketing)
• Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve
• Exposure to or interest in product development and web-based collaborative tools

Preferred qualifications include B2B SaaS experience and customer-facing Sales/Support experience.

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This is a full-time position based in Japan. The CS Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a CS Specialist, Premium Support, you will be responsible for providing end-to-end support to key members of our community, including but not limited to the Luxury segment.

You will primarily take ownership of cases, ensuring complete resolution while fostering strong relationships with our users along the way. CS Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They should also be adaptable and responsive in our fast-paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality.

As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below. The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs.

A Typical Day: The responsibilities listed below are not exhaustive. Given the fast-moving nature of this work, the responsibilities set out below may change and additional duties may be assigned as needed.

Complex case management: Provide the highest level of service to our community in each and every case - Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools, including but not limited to livechat, social platforms, messaging, and directly through the phone - Take end-to-end ownership of all assigned cases: ensuring a complete final resolution (or settlement, final decision, etc) is reached based on workflows & management guidelines, fostering the relationship with our users along the way, and escalating accurately to other teams when appropriate - Demonstrate ownership mentality & good judgment as well as skill to question, adapt, and deviate from the workflow when needed only through management approval - Be highly receptive to feedback from Management and Quality, and quickly adopt behaviors to improve the quality of your work - Understands multiple perspectives on a topic or situation, and able to evaluate and present multiple options for addressing a problem - Can be brought to engage more with senior stakeholders and to collaborate cross-functionally, with help from management

Combining efficiency with bespoke quality: Provide personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention - Displays an ability to handle a larger volume of cases without negatively impacting the quality of the interaction & the resolution - Proactively anticipate and identify opportunities to enhance the user experience, and with the support of management, offers tailored solutions and recommendations that go above and beyond their expectations, and ensuring a seamless and memorable experience throughout their interactions with Airbnb - Resolve user issues quickly and to a high level of mutual satisfaction, considering specific context and circumstances - Personalize communications to users, demonstrating the highest hospitality standards

Participating in your team’s improvement: Leverage your functional operational knowledge to proactively support the team success - Provide insights about community experience and continuous improvement opportunities to your Management - Help document ways of working, best practices, and the norms for your service(s) as requested by management - Provides technical/functional/SME to less experienced members of the team - Shares ideas to improve processes and ways of working - Willing to take on various tasks and responsibilities as needed (including moving teams) and showing openness to new challenges and a proactive approach to work

Stakeholder engagement: You have gained the trust of internal & external stakeholders through effective relationship management and delivering results - Displays flexibility, openness and approachability when resolving issues - Understands key drivers of your function and how they relate to one another, as well as the business impact of those metrics - You are on-call to handle emergency situations in the evenings & weekends

Your Expertise:

Your background & experience - 3+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts - Hospitality experience is a plus, in particular working for technology platforms. Prior experience using phone, messaging, or live chat to interact with users/customers is preferred. - Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner, and demonstrated ability to explain complex ideas simply and clearly. - Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs

Your skills & expertise - Very good verbal and written communication skills for providing exceptional customer service to guests/hosts & engage with stakeholders - Active listening skills to understand guest needs and provide personalized recommendations and assistance - Empathy and patience in dealing with customers, especially in high-pressure situations - Ability to organize a high volume of work, multitask & prioritize, and to work within prescribed schedules including breaks, lunches, and training time - Passion for delivering exceptional customer service and setting a high bar - Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively - Ability to adapt to new tasks and responsibilities as needed. - Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments. - Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team. - Good computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools - Language proficiency both English and Japanese

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

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We're looking for a highly motivated and experienced Account Executive to join our team in Chicago. As an Account Executive, you will be responsible for driving the growth and adoption of our customer service solutions across our Small Business segment.

Key Responsibilities:

• Evangelize our product by spearheading the growth and adoption of Intercom across our Small Business segment

• Manage the full sales cycle for Intercom’s Small Business customers, from prospecting to close, through a consultative sales approach

• Provide timely and accurate forecasts and clear visibility on revenue performance

• Articulate Intercom’s value using the Command of the Message framework

• Forecast and plan pacing throughout each month and quarter

• Partner with SE’s to win flagship logos in the market

• Partner with R&D and Marketing to act as the voice of your customers

Requirements:

• 2+ years experience in closing role

• 1+ years selling SaaS products

• Experience in outbound prospecting

• Strong sales instincts and track record hitting and exceeding quota

• Exceptional written and verbal communicator

• Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes

• Ability to close net new business in a competitive environment

• Exhibits a growth mindset, intellectual curiosity, and ambition

Benefits:

• Competitive salary and meaningful equity

• Comprehensive medical, dental, and vision coverage

• Regular compensation reviews - great work is rewarded!

• Flexible paid time off policy

• Paid Parental Leave Program

• 401k plan & match

• In-office bicycle storage

• Fun events for Intercomrades, friends, and family!

• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated

OTE Range: $132,836-$171,745

Note: Proof of eligibility to work in the United States is required.

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Key responsibilities include:

• Supporting GitLab's strategic large prospects and customers
• Providing account leadership and direction in the pre- and post-sales process
• Conducting sales activities, including prospecting and developing opportunities in large/strategic accounts
• Ensuring the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales and support resources
• Being the voice of the customer by contributing product ideas to our public issue tracker
• Generating qualified leads and developing new customers in conjunction with our strategic channel partners
• Expanding knowledge of industry as well as the competitive posture of the company
• Preparing activity and forecast reports
• Contributing to root cause analysis on wins/losses
• Communicating lessons learned to the team, including account managers, the marketing team, and the technical team
• Assisting sales management in conveying customer needs to product managers, and technical support staff
• Utilizing a consultative approach, discussing business issues with prospect and developing a formal quote, a written sales proposal or a formal sales presentation addressing their business needs
• Developing an account plan to sell to customers based on their business needs
• Collaborating with Marketing on marketing strategies

Requirements include:

• A true desire to see customers benefit from the investment they make with you
• Able to provide high degree of account management and control
• Work under minimal supervision on complex projects
• Experience selling into large organizations
• Ability to leverage established relationships and proven sales techniques for success
• Excellent negotiation, presentation and closing skills
• Preferred experience with Git, Software Development Tools, Application Lifecycle Management
• You share our values, and work in accordance with those values
• Ability to use GitLab
• Ability to travel if needed and comply with the company's travel policy

If you're reading this, do not match all of the requirements, and are hesitant to apply, we encourage you to make an application despite your hesitations.

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We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing fantastic customer support to our customers. You will be the go-to person for complex technical queries and will work closely with our product teams to identify and resolve issues.

Responsibilities:

• Communicate efficiently and effectively with our customers using our own product and outbound phone calls.
• Own customer communications and issues from initial contact until resolution.
• Become an expert on how Intercom works and what it is capable of.
• Work with product teams to identify current issues and provide informed opinions on potential solutions.
• Debug complex issues with an understanding of both our own codebase and the many technologies employed by our customers.

What Your First 6 Months Will Look Like:

• In your first 30 days, you will complete company onboarding, become familiar with Intercom's values, strategy, and goals, dive into CS-specific trainings, learn the product and CS workflows, and successfully pass relevant assessments.
• In your first 60 days, you will continue to complete CS trainings, pass relevant assessments, independently inbox using the resources and supports provided, and demonstrate ownership in the execution of your work.
• In your first 90 days, you will receive QA reviews, begin a personal growth tracker document, contribute outside of the inbox, and successfully meet KPI targets and/or goals.

Requirements:

• 3-4+ years of technical support experience, ideally within a software/SaaS environment.
• Solid understanding of tech fundamentals & modern day tools (Slack, Chrome, Coda, etc.).
• Basic understanding of APIs and webhooks, navigating developer documentation to know what is and isn't possible with Intercom's REST API.
• Strong customer focus, strong communication skills, strong problem-solving skills, ability to troubleshoot and utilize resources to answer questions on baseline topics, and ability to take on & action feedback.

Bonus Skills & Attributes:

• Experience using Intercom, or similar SaaS platforms.
• Experience as Tier 2 or similar level of support.
• Experience in coaching & mentoring teammates.
• Experience in helping customers make the most of their current subscriptions.
• Experience in using AI tools (Glean, ChatGPT, Gemini etc.) to troubleshoot customer issues.

You'll Thrive Here If You:

• Are passionate about leveraging AI to enhance support experiences and drive team performance.
• See support as an exciting opportunity to solve daily customer-related puzzles.
• Like finding ways to work smarter, not just harder.
• Are hungry to learn, iterate, and help build something great.
• Are excited by ownership, accountability, and feedback,you don't just do the work, you shape how it's done, and are ok with sharing both constructive feedback & kudos about it.

Benefits:

• Competitive salary and meaningful equity.
• Comprehensive medical, dental, and vision coverage.
• Regular compensation reviews,great work is rewarded!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
• Flexible paid time off policy.
• Paid Parental Leave Program.
• 401k plan & match.
• In-office bicycle storage.
• Fun events for Intercomrades, friends, and family!

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As a member of the Corporate Safety & Security team, you'll utilise best-in-class technology to identify potential business disruptions as early as possible and streamline critical emergency response and notification to minimise impact to our people, assets, operations, or brand reputation.

This position is needed to maintain a broad situational awareness over internal and external physical events that could impact employee safety or pose a threat to business assets or operations across Twilio's global footprint.

GSOC Operators monitor a variety of data sources including internal access control systems, external incident aggregators, travel safety applications, and general open source reporting materials.

GSOC Operators serve as the primary contact for employees with physical safety and security questions or concerns.

When an incident occurs, the GSOC Operator may dispatch security resources, escalate to crisis management teams, send broad communications to Twilio employees, or execute a mass notification to account for employee safety.

Responsibilities:

Monitoring and Surveillance - Utilise various physical security asset monitoring and surveillance systems to detect potential unauthorized access, suspicious activity, or other security incidents

Monitor open-source threat intelligence and other internal SaaS tools to maintain situational awareness of persistent or emergency global events with potential or direct impact to operations

Security Operations Support - Support access control and visitor management processes

Manage security-related calls for service and provide general guidance to employees, vendors, and guests

Maintain awareness of business travellers and personnel accessing Twilio facilities

Partner with local site security teams to escalate and dispatch resources for incident and alarm response

Review travel requests to elevated risk locations, assist travellers through the approval process, and cross-reference live itineraries with external incidents

Incident Management - Perform the first point of incident intake across a variety of emergencies, including medical emergencies, natural disasters, fire/evacuation, travel disruptions, and security incidents

Assess and triage events and incidents to determine their impact to operations

Dispatch and coordinate response with emergency response personnel

Communicate effectively on emerging incidents to large audiences to share situational awareness or tactical updates as warranted

Maintain real-time incident documentation for reporting and analysis

Perform Life-Safety checks for Twilio in areas impacted by potentially life-threatening conditions

Participate in post-incident reviews to document and implement corrective action and improvements to future response

Operational Excellence - Maintain a strong understanding of security and emergency standard operating procedures

Utilise critical thinking and problem-solving skills to analyse situations and implement solutions

Support large projects that will improve Twilio's GSOC capabilities and initiatives

Qualifications:

• 3+ years of experience in a GSOC working environment

• Experience with physical safety and security technology, systems (ACS, IDS, VSS, VMS), travel safety, and mass notification tools

• Experience with open-source intelligence (OSINT) research tools

• Strong critical thinking and problem-solving skills

• Proven ability to follow standard operating procedures and playbooks

• Ability to prioritise tasks in a fast-paced environment

• Ability to stay calm, professional, and think clearly in high-stress situations

• Ability to communicate clearly and concisely; verbal and written

• Ability to work 'non-standard' shift hours, to overlap as needed with colleagues and stakeholders in other global locations, including weekend and holiday hours

• English Language Proficiency

Desired:

• Customer service mindset

• Comfortable with a high-tech work environment

• Eager to learn new tools and processes

• Ability to work independently and as part of a team

• Proficiency in Google Suite

Additional Language Proficiency

Shift Details: Variable (8–10-hour shifts)

Must be flexible to work holidays, weekends, and occasional overtime.

Travel: Approximately 10% travel is anticipated to help you participate in project or team in-person meetings to help you connect in a meaningful way.

What We Offer:

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings programme, and much more. Offerings vary by location.

Compensation:

• Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $26.27 - $32.84

• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $27.77 - $34.71

• Based in the San Francisco Bay area, California: $30.85 - $38.56

• This role may be eligible to participate in Twilio's equity plan and corporate bonus plan.

All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until November 15 but may change based on business needs.

Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values , something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

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The ideal candidate is hospitable, analytical, and committed to delivering the highest standards of service.

As a CS Specialist, Premium Support, you will be responsible for providing end-to-end support to key members of our community, including but not limited to the Luxury segment.

You will primarily take ownership of cases, ensuring complete resolution while fostering strong relationships with our users along the way.

CS Specialist, Premium Support needs strong communication skills in English and French, problem-solving abilities, and customer service expertise.

They should also be adaptable and responsive in our fast-paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality.

A Typical Day:

• Complex case management: Provide the highest level of service to our community in each and every case

• Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools, including but not limited to livechat, social platforms, messaging, and directly through the phone

• Take end-to-end ownership of all assigned cases: ensuring a complete final resolution (or settlement, final decision, etc) is reached based on workflows & management guidelines, fostering the relationship with our users along the way, and escalating accurately to other teams when appropriate

• Demonstrate ownership mentality & good judgment as well as skill to question, adapt, and deviate from the workflow when needed only through management approval

• Be highly receptive to feedback from Management and Quality, and quickly adopt behaviors to improve the quality of your work

• Understands multiple perspectives on a topic or situation, and able to evaluate and present multiple options for addressing a problem

• Can be brought to engage more with senior stakeholders and to collaborate cross-functionally, with help from management

Combining efficiency with bespoke quality:

• Provide personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention

• Displays an ability to handle a larger volume of cases without negatively impacting the quality of the interaction & the resolution

• Proactively anticipate and identify opportunities to enhance the user experience, and with the support of management, offers tailored solutions and recommendations that go above and beyond their expectations, and ensuring a seamless and memorable experience throughout their interactions with Airbnb

• Resolve user issues quickly and to a high level of mutual satisfaction, considering specific context and circumstances

• Personalize communications to users, demonstrating the highest hospitality standards

Participating in your team's improvement:

• Leverage your functional operational knowledge to proactively support the team success

• Provide insights about community experience and continuous improvement opportunities to your Management

• Help document ways of working, best practices, and the norms for your service(s) as requested by management

• Provides technical/functional/SME to less experienced members of the team.

• Shares ideas to improve processes and ways of working

• Willing to take on various tasks and responsibilities as needed (including moving teams) and showing openness to new challenges and a proactive approach to work

Stakeholder engagement:

• You have gained the trust of internal & external stakeholders through effective relationship management and delivering results

• Displays flexibility, openness and approachability when resolving issues

• Understands key drivers of your function and how they relate to one another, as well as the business impact of those metrics

• You are on-call to handle emergency situations in the evenings & weekends

Your Expertise:

• 3+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts

• Hospitality experience is a plus, in particular working for technology platforms. Prior experience using phone, messaging, or live chat to interact with users/customers is preferred.

• Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner, and demonstrated ability to explain complex ideas simply and clearly.

• Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs.

• Very good verbal and written communication skills for providing exceptional customer service to guests/hosts & engage with stakeholders.

• Active listening skills to understand guest needs and provide personalized recommendations and assistance.

• Empathy and patience in dealing with customers, especially in high-pressure situations.

• Ability to organize a high volume of work, multitask & prioritize, and to work within prescribed schedules including breaks, lunches, and training time.

• Passion for delivering exceptional customer service and setting a high bar.

• Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively.

• Ability to adapt to new tasks and responsibilities as needed.

• Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments.

• Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team.

• Good computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools.

• Language proficiency in English, written and spoken, other languages are a plus.

Your Location:

Due to the nature of this position, the successful applicant will need to be based in Canada to be able to conduct their work.

Currently, employees can be located in: British Columbia, Ontario, Quebec, Alberta, or Saskatchewan.

This list is continuously being updated, please check back with us if the provinces you live in is on the list.

If your position is employed by another Airbnb entity, your recruiter will inform you what provinces you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible.

We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services

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You will also be responsible for maintaining excellent working relationships with clients, providing first-class customer service, and identifying opportunities to use preferential trade agreements. Additionally, you will manage mid-level projects within the team to drive operational processes and efficiency.

To succeed in this role, you will need experience in customs, including handling customs declarations and managing a high volume of entries and clients. You will also need familiarity with customs product classification, the UK tariff, and handling a range of commodities, including those requiring specific licenses.

In return for your expertise, you will enjoy a competitive salary, a comprehensive benefits package, including health insurance, a pension plan, and equity in the company. You will also have the opportunity to work with a dynamic and growing organization that is committed to making a positive impact on the world of international trade.

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At Intercom, we are striving to do sales differently. We are asking our customers to put Intercom at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Executive team at Intercom, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership.

Your responsibilities will include evangelizing our product by spearheading the growth and adoption of Intercom across our Senior Mid-Market segment, managing the full sales cycle for Intercom's Mid Market customers, providing timely and accurate forecasts, maintaining up-to-date knowledge of our evolving products and processes, creating your own demonstrations, engaging in team development and mentoring, representing the voice of the customer to cross-functional partners, and contributing to the overall growth of the global Enterprise business.

To succeed in this role, you will need 5+ years experience as an Account Executive, 3+ years of SaaS experience selling similar products, strong sales instincts and track record hitting and exceeding quota, exceptional written and verbal communication, comfort and energy operating and problem-solving in a fast-moving organization, ability to close net new business in a competitive landscape, and exhibits a growth mindset, intellectual curiosity, and ambition.

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You will be responsible for building and growing Flexport Copenhagen through closing net-new business in partnership with your sales colleagues. You will uncover and connect with ideal clients through a combination of self-prospecting and collaboration with our SDR team. You will consult with new clients to understand their supply chain needs and create a value-add solution, demonstrating our capabilities through remote and in-person meetings. You will lead the customer onboarding process by leveraging internal resources and teams.

We are seeking an experienced Senior Account Executive to build and scale our business, identify good-fit clients, and close deals. You'll be part of a high-performing team and in the driver's seat building up our presence in location while solving customer problems with tech-enabled freight forwarding.

You should have at least 3 years' experience in a full cycle (prospecting to closing), quota carrying sales role in the Danish market. You should have experience within a freight forwarding or logistics domain. You should be fluent in both Danish and English. You should have enthusiasm for cold-calling prospects, leading discovery calls to uncover their needs, and managing accounts to create an outstanding experience for clients. You should have a fast learning ability, a strong work ethic, and a burning desire to grow into a top 5% sales executive in the country.

What's in there for you:

An opportunity to contribute to one of the fastest-growing companies, where you'll have the chance to create a global impact while being a part of a thriving multinational environment.

Daily catered lunch including vegetarian options, additionally the office is stocked with breakfast items, healthy snacks, and drinks.

Pension scheme.

Medical Insurance which is covered under the pension scheme mentioned above.

Flexport employees in Denmark are insured and covered under the rules and regulations set up between Employer and Employee.

30 vacation days a year.

Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members.

Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.

Car allowance: Flexport offers its sales team a monthly car allowance, allowing you to rent or lease a vehicle for both personal and professional use. This approach provides you flexibility and personalization, letting you choose a car that suits your needs.

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Your primary focus will be on selling Flexport's services to new and existing clients, with a strong emphasis on building long-term relationships and driving revenue growth.

Responsibilities:

• Identify, engage, and win new clients based on a predetermined sales quota
• Identify and contact target clients through a mix of personal prospecting and collaboration with the SDR team
• Counsel new clients in analyzing their supply chain needs
• Pilot the client onboarding process by mobilizing internal resources and teams
• Regularly meet with clients to track account performance and identify areas for improvement in their supply chain experience
• Maintain up-to-date client information and opportunity pipeline in Salesforce

Requirements:

• 3+ years of experience in a complete sales cycle, ideally in logistics or international transportation
• Proven ability to conduct discovery calls, present demos, and manage a structured sales process
• Enthusiasm for commercial prospecting, needs discovery, and account management to deliver exceptional customer experiences
• Excellent communication, interpersonal, and negotiation skills
• Rapid learning, strong work ethic, and ambition to become a top-performing sales professional in the region
• Proficiency in French and English
• Availability to start 3-6 months in Amsterdam, Netherlands

If you're passionate about simplifying international trade for French businesses and believe you meet the described profile, please send us your CV and cover letter!

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We are seeking a team-oriented Barista to join our team at xAI. As a Barista, you will be responsible for supporting customer orders, inquiries, and deliveries, as well as maintaining a clean and safe work station.

Responsibilities:

• Set up, work, and maintain a clean and safe work station
• Complete daily prep tasks
• Help the team meet time and quality standards set by supervisor
• Clean and maintain departmental tools and equipment, i.e. drip coffee stations
• Provide good customer service
• Inventory/order supplies as needed

Basic Qualifications:

• High school diploma or equivalency certificate
• 2+ years of customer service experience in a food service environment that includes coffee and beverage services
• Must be available for 1st shift: Monday to Friday from 8AM to 6:30PM
• Ability to carry large heavy items, such as dishes in tubs or trays unassisted (up to 25 lbs.)
• Ability to stand for long periods of time – up to 8 hours a day
• Ability to work all shifts and available for overtime and weekends, as needed
• Ability to perform frequent bending, stooping, and lifting of objects

Preferred Skills and Experience:

• 3+ years of customer service related experience in a food service environment that includes coffee and beverage services
• Sound understanding of food safety and sanitation practices
• Possession of or willingness to obtain CA food handler card
• Manual espresso machine experience
• High level of professionalism
• Experience in a corporate environment
• Basic computer skills (Microsoft Office, Excel, and Outlook primarily)
• Strong communication skills, both written and verbal
• Willingness to learn and take guidance from others

Compensation and Benefits:

• Level 1: $26 USD hourly
• Level 2: $28 USD hourly

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of our total rewards package at xAI which includes comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

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This is a highly visible role with real impact on how prospects and customers understand who we are, what we build, and why it matters.

Our ideal candidate has a product marketing background or strong experience communicating narratives through digital experiences. You're a doer - driving projects forward, making crisp decisions, and ensuring every launch meets Intercom's high bar for design, clarity, and craft.

Key responsibilities include:

• Lead end-to-end delivery of high-quality narrative and storytelling pages, from concept to launch.

• Translate messaging into web experiences: take positioning and messaging guides and shape them into compelling, differentiated pages.

• Own what ships: make clear, timely decisions; guide your team through ambiguity; and ensure everything launched meets a very high standard.

• Collaborate across functions: work with designers, engineers, PMMs, and brand studio partners to bring stories to life on the web.

• Bring a strong eye for narrative and copy: ensure content is clear, engaging, and aligned with our company positioning and goals.

• Drive progress and urgency: move quickly while maintaining excellence in craft and execution.

• Measure and improve impact: track how narrative pages perform and optimize for engagement, comprehension, and conversion.

What skills do I need?

• Experience in product management or product marketing, with a track record of delivering impactful digital storytelling.

• Strong ability to communicate narratives through web, translating positioning into content structures, flows, and copy feedback.

• Exceptional collaboration and communication skills - comfortable aligning diverse stakeholders and presenting work to executives.

• A strong design eye: able to identify what makes a page visually compelling and partner effectively with designers.

• Attention to detail - from copy to layout to functionality - you set a high bar and uphold it.

• Ability to thrive in a fast-moving, high-standards environment; you move with urgency and adapt to change.

• A passion for marketing and branding, and for shaping how cutting-edge products are experienced online.

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Your primary responsibility will be to ensure that our guests have an excellent experience on our platform, from booking to check-out. You will be the first point of contact for guests who have issues or concerns, and you will work closely with our internal teams to resolve these issues.

Responsibilities:

• Provide exceptional customer service to our guests via phone, email, and chat.
• Respond to guest inquiries and resolve issues in a timely and professional manner.
• Work closely with our internal teams to resolve issues and improve our processes.
• Collaborate with our guest experience team to develop and implement strategies to improve guest satisfaction.
• Analyze data and metrics to identify trends and areas for improvement.

Requirements:

• 5+ years of experience in a customer-facing role, preferably in a fintech or customer experience environment.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced environment and prioritize multiple tasks.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Experience working in a customer experience or guest experience role.
• Knowledge of Airbnb's products and services.
• Experience working with data and analytics tools.
• Certification in customer experience or a related field.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work with a dynamic and growing company.
• Collaborative and supportive work environment.
• Professional development opportunities.
• Flexible work arrangements.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.

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This position also includes responsibilities for scheduling and payroll management, assigning tasks, and supervising the Porter team as a whole. The Porter Supervisor plays a crucial role in supporting the mission by coordinating the logistics of both perishable and non-perishable resources utilized by our Culinary and Food & Beverage teams.

They ensure that all food safety and quality assurance best practices are followed. Additionally, the Porter Supervisor is responsible for heavy lifting during event setup and for transporting products and equipment to support day-to-day operations.

Responsibilities:

• Manage complete departmental checkbook with excess of 10M budget

• Take inventory of on-hand supplies and place orders across all areas of culinary food services

• Receive and check-in daily deliveries from vendors

• Establish and enforce standards for ordering and receiving operations

• Maintain accurate inventory records for all departmental areas

• Collaborate with the culinary team to ensure optimal product and vendor selection

• Lead Special event setup and breakdown

• Monitor and track departmental spending by vendor

• Reconcile invoices and submit purchase orders for food and equipment vendors

• Manage porters for site support, food deliveries, and the cleanliness of surrounding areas

• Assist with events and operations by moving equipment, setting up, and resetting event spaces

• Facilitate the movement of equipment to and from the warehouse for site needs

• Manage staff scheduling, payroll, and attendance

• Conduct annual staff reviews and provide ongoing coaching and development

• Supervise the deliveries of water, ice, and supplies across campus

• Maintain a safe and clean work environment for the team

• Monitor equipment and asset management, including preventative maintenance

• Assist with daily services and complete other tasks as directed by management

Basic Qualifications:

• High school diploma or equivalency certificate

• 2+ years of inventory experience

• 2+ years of restaurant or retail food service experience

• 1+ years of leadership experience

Preferred Skills and Experience:

• Have or be able to obtain a California state food handler's card

• Have or be able to obtain manager-level food safety certification

• Experience in a corporate environment

• Experience working in large team settings

• Customer service and/or guest interaction experience

• Experience with Microsoft Word, Excel, and Outlook

• Data entry experience

• Experience with inventory management software

• Strong writing and verbal communication skills

• Detail-oriented and organized

Additional Requirements:

• Ability to carry large heavy items unassisted (up to 25 bs.)

• Able to stand for long periods of time - up to 10 hours a day

• Able to work all shifts and available for overtime and weekends as needed

• Able to perform frequent bending, stooping, and lifting of objects

• Able to participate in internal leadership and development training

• Available to travel when needed to support other sites

Compensation and Benefits:

$105,000 - $135,000 USD

Base salary is just one part of your total rewards package at xAI. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks.

ITAR Requirements:

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

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As a key member of our Member Experience Team, you'll actively conduct outreach via phone, text, and email daily, successfully complete over 100 outbound calls a day, enroll 25% or more of all connected leads, and maintain a 92% or higher customer satisfaction score.

The most important skills for the role are:

• 1-3 years of experience as an inside sales representative, call center customer service representative, or health coach
• Effective communication: empathetic and active listener for our future and existing members
• Customer Service Tools: experience working in CRMs and Customer Services tools (we use Insightly CRM and HubSpot)
• Organization & Attention to Detail: ability to prioritize and handle a high volume of work while maintaining quality interactions
• Critical Thinker: demonstrated ability to quickly and proficiently understand and absorb new information

In addition to the above, it would be great if you also had experience in a role that had direct daily interactions with older adults.

At Bold, we know that our people are indispensable to achieving our mission, and we are building an inclusive environment that enables everyone to do their best work. In that spirit, we deliberately hire people from all walks of life , including, but not limited to, race, gender identity, sexual orientation and disability status.

Compensation: We're committed to an inclusive, consistent, and equitable approach to compensation and anticipate that this position will earn between $20.00-$22.00/hour in addition to an annual bonus.

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This role combines hands-on operations, customer service, and documentation work , helping deliver seamless supply chain execution while driving efficiency, volume growth, and profitability across our Vietnam gateway.

Responsibilities:

• Execute end-to-end air shipments
• Receive booking, contact with shipper/consignee and agent to arrange the shipment within SOP's provided
• Input data into system to create file, completing Mawb and Hawbs, ensure correct & on time handling of files, file AMS or submit EDI (FHL/FWB) as required
• Timely invoicing to clients/ agents as well as checking and confirm incoming invoice of sub-contractors on time & correctly
• Customer service by following up on customer advices/request or claim and feedback to customer and overseas and make respective shipment arrangement
• Inform senior/manager if any irregularities or problems that require assistance and to feedback on subcontractors's standards and services
• Ensure all operational activities comply with international shipping regulations, company policies, and customer SOPs
• Handle customers statistics and reports or any special request for improve system
• Support data and system accuracy: Keep Flexport systems updated to meet KPIs and maintain high-quality data
• Collaborate across teams: Work closely with account managers and customs teams to ensure smooth operations and a great customer experience
• Drive improvement: Identify and suggest process enhancements to increase efficiency and quality
• Take ownership: Support teammates and take on additional tasks when needed/ required

Requirements:

• Bachelor’s degree in logistics, supply chain, business, or related fields
• 1–2 years of experience in air operation or related roles in freight forwarding/logistics
• Fluent in Vietnamese, with good written and spoken communication. Good communication of written and spoken English
• Detail-oriented, structured, and eager to learn global supply chain operations
• Customer-focused mindset: respond promptly and professionally to customer needs, answering calls and dealing with customer queries, providing first-class customer service at all times
• We are looking for candidates who are flexible and open to work on weekends

What You’ll Gain:

• Deep expertise in air freight operations (imports, exports, intermodal)
• Hands-on exposure to international logistics systems (carriers, customs, warehouses)
• Opportunity to grow into Senior Associate, Team Leader, or Account Management roles as Flexport Vietnam scales
• Be part of a fast-growing international company with training and development from global experts

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The ideal candidate is hospitable, analytical, and committed to delivering the highest standards of service in both English and Mandarin, spoken and written. This is a full-time position based in Singapore.

As a CS Specialist, Premium Support, you will be responsible for providing end-to-end support to key members of our community, including but not limited to the Luxury segment. You will primarily take ownership of cases, ensuring complete resolution while fostering strong relationships with our users along the way.

CS Specialist, Premium Support needs strong communication skills in English and Mandarin, problem-solving abilities, and customer service expertise. They should also be adaptable and responsive in our fast-paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality.

A Typical Day: The responsibilities listed below are not exhaustive. Given the fast-moving nature of this work, the responsibilities set out below may change and additional duties may be assigned as needed.

Complex case management: Provide the highest level of service to our community in each and every case - Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools, including but not limited to livechat, social platforms, messaging, and directly through the phone - Take end-to-end ownership of all assigned cases: ensuring a complete final resolution (or settlement, final decision, etc) is reached based on workflows & management guidelines, fostering the relationship with our users along the way, and escalating accurately to other teams when appropriate - Demonstrate ownership mentality & good judgment as well as skill to question, adapt, and deviate from the workflow when needed only through management approval - Be highly receptive to feedback from Management and Quality, and quickly adopt behaviors to improve the quality of your work - Understands multiple perspectives on a topic or situation, and able to evaluate and present multiple options for addressing a problem - Can be brought to engage more with senior stakeholders and to collaborate cross-functionally, with help from management

Combining efficiency with bespoke quality: Provide personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention - Displays an ability to handle a larger volume of cases without negatively impacting the quality of the interaction & the resolution - Proactively anticipate and identify opportunities to enhance the user experience, and with the support of management, offers tailored solutions and recommendations that go above and beyond their expectations, and ensuring a seamless and memorable experience throughout their interactions with Airbnb - Resolve user issues quickly and to a high level of mutual satisfaction, considering specific context and circumstances - Personalize communications to users, demonstrating the highest hospitality standards

Participating in your team’s improvement: Leverage your functional operational knowledge to proactively support the team success - Provide insights about community experience and continuous improvement opportunities to your Management - Help document ways of working, best practices, and the norms for your service(s) as requested by management - Provides technical/functional/SME to less experienced members of the team. - Shares ideas to improve processes and ways of working - Willing to take on various tasks and responsibilities as needed (including moving teams) and showing openness to new challenges and a proactive approach to work.

Stakeholder engagement: You have gained the trust of internal & external stakeholders through effective relationship management and delivering results - Displays flexibility, openness and approachability when resolving issues - Understands key drivers of your function and how they relate to one another, as well as the business impact of those metrics - You are on-call to handle emergency situations in the evenings & weekends

Your Expertise:

• 3+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts
• Hospitality experience is a plus, in particular working for technology platforms. Prior experience using phone, messaging, or live chat to interact with users/customers is preferred.
• Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner, and demonstrated ability to explain complex ideas simply and clearly.
• Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs.
• Very good verbal and written communication skills for providing exceptional customer service to guests/hosts & engage with stakeholders.
• Active listening skills to understand guest needs and provide personalized recommendations and assistance.
• Empathy and patience in dealing with customers, especially in high-pressure situations.
• Ability to organize a high volume of work, multitask & prioritize, and to work within prescribed schedules including breaks, lunches, and training time.
• Passion for delivering exceptional customer service and setting a high bar.
• Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively.
• Ability to adapt to new tasks and responsibilities as needed.
• Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments.
• Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team.
• Good computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools.
• Language proficiency in English and Mandarin, written and spoken.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

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You will work alongside and learn from some of the smartest people in the logistics industry as we challenge the status quo and reduce the friction in global trade. You will be responsible for streamlining clients' customs processes and contributing to one of the fastest-growing companies, where you'll have the chance to create a global impact while being a part of a thriving multinational environment.

As a Customs Associate, you will have the opportunity to develop your career in the international trade industry and work with a variety of clients, products, and shipments. You will also have access to training and development opportunities to help you grow and succeed in your role.

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