{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/skill/customer-research"},"x-facet":{"type":"skill","slug":"customer-research","display":"Customer Research","count":2},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_3eedf045-7a8"},"title":"Technical Account Manager, Auth0","description":"<p>We are looking for a Technical Account Manager to join our team in Tokyo. As a Technical Account Manager, you will be responsible for guiding customers to achieve their objectives through timely technical guidance, advice, enablement, and best practice sharing. You will learn our customers&#39; business, gaining insights into their strategies, goals, and challenges, through the lens of identity. You will build and nurture long-term relationships with stakeholder personas from developers, engineering leads, app builders, and product owners, through to C-level exec, evolving customers into Auth0 champions.</p>\n<p>Your responsibilities will include:</p>\n<ul>\n<li>Serving as a trusted Identity Coach, guiding customers to achieve their objectives through timely technical guidance, advice, enablement, and best practice sharing</li>\n<li>Learning our customers&#39; business, gaining insights into their strategies, goals, and challenges, through the lens of identity</li>\n<li>Building and nurturing long-term relationships with stakeholder personas from developers, engineering leads, app builders, and product owners, through to C-level exec, evolving customers into Auth0 champions</li>\n<li>Conducting quarterly customer meetings with executives to recap past value, show progress on current initiatives and future state or roadmap items</li>\n<li>Conducting ad hoc customer meetings with technical practitioners on identity solutions, technical guidance and best practices</li>\n<li>Monitoring customer health, satisfaction, and engagement, proactively addressing risks and escalations</li>\n<li>Collaborating with stakeholders to develop strategies to increase customer adoption, and uncover growth opportunities that will solidify Auth0 for the entirety of customer identity</li>\n<li>Analysing trends, identifying areas for improvement, and taking action to optimise customer outcomes</li>\n<li>Acting as a product evangelist, educating customers on new features and alignment of roadmaps to enhance their experience</li>\n<li>Representing the voice of the customer, ensuring their needs and feedback shape the company&#39;s approach</li>\n</ul>\n<p>The ideal candidate for this role has experience in either customer business-facing or technical delivery. They exhibit both interest and adaptability to both technical and business discussions, including agility in conversation and intelligent follow-through for customers. They are able to showcase an understanding of the TAM role through concrete examples of problem-solving strategies and tactics often faced in the role.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_3eedf045-7a8","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Okta","sameAs":"https://www.okta.com/","logo":"https://logos.yubhub.co/okta.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/okta/jobs/7671515","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["OAuth","OpenID Connect","SAML 2.0","APIs","HTTP request methods","Customer identity","Workforce identity","Security posture","SaaS/PaaS/cloud-based services","Software development lifecycle","Programming languages","Application builder practices","Customer research","Report generation","Data analysis","Presentation and whiteboarding/diagram skills"],"x-skills-preferred":[],"datePosted":"2026-04-18T15:49:46.589Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Tokyo, Japan"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"OAuth, OpenID Connect, SAML 2.0, APIs, HTTP request methods, Customer identity, Workforce identity, Security posture, SaaS/PaaS/cloud-based services, Software development lifecycle, Programming languages, Application builder practices, Customer research, Report generation, Data analysis, Presentation and whiteboarding/diagram skills"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_f2486e7b-225"},"title":"Lead Product Marketing Manager, Pricing and Packaging","description":"<p>As the Lead Product Marketing Manager for Pricing and Packaging, you&#39;ll be the bridge between GitLab&#39;s pricing strategy and sales execution. You&#39;ll translate our pricing and packaging structure into clear, compelling narratives and practical enablement that helps sales teams confidently explain value, recommend the right options, and navigate pricing conversations with prospects, partners, and customers.</p>\n<p>Your primary focus is reducing the friction that pricing questions create in the field. You&#39;ll build playbooks, messaging frameworks, tier differentiation guidance, objection handling, and value quantification tools that make pricing changes easier to understand and easier to sell across self-serve, sales-assisted, and enterprise segments.</p>\n<p>You&#39;ll partner closely with product management, sales leadership, finance, revenue operations, and other Product Marketing Managers to understand pricing updates, gather feedback on what&#39;s not working, and turn pricing changes into clear customer-facing value propositions and internal guidance.</p>\n<p>In your first year, you&#39;ll build comprehensive pricing enablement that reduces sales questions and deal-cycle friction, develop competitive pricing narratives that reinforce GitLab&#39;s differentiated value, and create ROI and total cost of ownership assets that support value-based conversations tied to platform consolidation and AI-powered productivity.</p>\n<p>Some examples of our 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stories and internal guidance.</li>\n</ul>\n<ul>\n<li>Develop and own the narrative for GitLab&#39;s pricing philosophy and package differentiation, turning pricing structures into simple, compelling messaging that supports customer value discussions and purchasing decisions.</li>\n</ul>\n<ul>\n<li>Lead launch readiness for pricing and packaging updates, including sales training, sales and customer communications, and coordination with website and marketing journey updates so pricing changes are clear, consistent, and easy to adopt.</li>\n</ul>\n<ul>\n<li>Track and analyze pricing performance post-launch using adoption metrics, customer feedback, and sales insights, and turn those findings into actionable recommendations for product, monetization, and finance partners.</li>\n</ul>\n<ul>\n<li>Create and maintain high-impact enablement for pricing conversations, such as pricing playbooks, tier differentiation guides, deal and objection-handling frameworks, competitive pricing narratives, and ROI and total cost of ownership assets.</li>\n</ul>\n<ul>\n<li>Build GitLab&#39;s external thought leadership on platform economics, consumption models, and transparent, value-based pricing through content, webinars, and speaking opportunities.</li>\n</ul>\n<ul>\n<li>Lead cross-functional programs to improve how we communicate and operationalize pricing and packaging, and share best practices with other Product Marketing Managers to raise the quality and consistency of commercial messaging.</li>\n</ul>\n<p><strong>What you&#39;ll bring</strong></p>\n<ul>\n<li>Experience leading pricing and packaging product marketing for B2B SaaS or enterprise software, including building sales enablement for complex products.</li>\n</ul>\n<ul>\n<li>Proven experience translating pricing and packaging changes into clear, repeatable sales motions, including messaging frameworks, playbooks, deal guides, and objection handling that reduce confusion and friction in the 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You&#39;ll work alongside other Product Marketing Managers across DevOps, security, and AI to keep our commercial narrative consistent across the platform, and you&#39;ll be a go-to partner for teammates who need clear guidance on how to position GitLab&#39;s value across tiers, add-ons, and consumption models.</p>\n<p>The broader team works in an all-remote, asynchronous way across regions, guided by GitLab&#39;s values of transparency, iteration, and trusted empowerment. As GitLab&#39;s commercial model evolves, you&#39;ll help keep our pricing and packaging messaging clear and current by staying close to field and customer feedback.</p>\n<p>The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role&#39;s base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, and qualifications.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_f2486e7b-225","directApply":true,"hiringOrganization":{"@type":"Organization","name":"GitLab","sameAs":"https://about.gitlab.com/","logo":"https://logos.yubhub.co/about.gitlab.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/gitlab/jobs/8414661002","x-work-arrangement":"remote","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["pricing and packaging","product marketing","sales enablement","go-to-market strategy","messaging frameworks","sales plays","guidance","value quantification","return on investment","total cost of ownership","competitive pricing narratives","data-informed approach","pricing analytics","customer research","competitive intelligence"],"x-skills-preferred":[],"datePosted":"2026-04-18T15:45:41.326Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote, Canada; Remote, US"}},"jobLocationType":"TELECOMMUTE","employmentType":"FULL_TIME","occupationalCategory":"Marketing","industry":"Technology","skills":"pricing and packaging, product marketing, sales enablement, go-to-market strategy, messaging frameworks, sales plays, guidance, value quantification, return on investment, total cost of ownership, competitive pricing narratives, data-informed approach, pricing analytics, customer research, competitive intelligence"}]}