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As an Operations Program Manager, you will collaborate with cross-functional teams to build and scale operational infrastructure that supports the launch of innovative products. You will lead multiple projects simultaneously, managing timelines, resources, and stakeholder expectations to deliver impactful results that align with Stripe&#39;s goals.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Collaborate with Engineering, Product Management, Design and other cross-functional teams to build and scale operational infrastructure that supports the launch of innovative products, ensuring a seamless user experience.</li>\n<li>Lead multiple projects simultaneously, managing timelines, resources, and stakeholder expectations to deliver impactful results that align with Stripe&#39;s goals.</li>\n<li>Ensure the operations team continuously delivers high quality customer outcomes, through quality monitoring, training, metric observability and process improvement.</li>\n<li>Partner directly with customers to develop Standard Operating Procedures for supporting new Stripe lines of business.</li>\n<li>Lead operational reviews with customers to communicate operational performance and uncover customer concerns.</li>\n<li>Identify critical operational requirements from partner banks and card networks and ensure we can fulfil them.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Bachelor’s degree or foreign equivalent in Business, Management Science, Computing, Finance or a related field, plus 2 years of experience in product or project strategy in a high-tech growth environment.</li>\n<li>2 years of experience in executing and delivering complex operational projects working directly with diverse, distributed teams and their cross-functional stakeholders.</li>\n<li>2 years of experience in working in a fast-paced work environment crafting rapid and strategic fixes to high intensity, sensitive problems.</li>\n<li>2 years of experience in crafting written and verbal communications designed to solve user problems.</li>\n</ul>\n<p>Salary: $140,400 - $210,600/yr.</p>\n<p>This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary.</p>\n<p>40 hrs/week.</p>\n<p>50% telecommuting permitted.</p>\n<p>Travel Requirement: 5% for meetings and onsites.</p>\n<p>Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_6d4cb202-a44","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Stripe, LLC.","sameAs":"https://stripe.com/","logo":"https://logos.yubhub.co/stripe.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/stripe/jobs/7812209","x-work-arrangement":"hybrid","x-experience-level":"mid","x-job-type":"full-time","x-salary-range":"$140,400 - $210,600/yr.","x-skills-required":["project management","operational infrastructure","cross-functional teams","product launch","customer outcomes","quality monitoring","training","metric observability","process improvement","standard operating procedures","customer reviews","operational performance","critical operational requirements"],"x-skills-preferred":[],"datePosted":"2026-04-18T15:50:45.055Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New York, NY"}},"employmentType":"FULL_TIME","occupationalCategory":"Operations","industry":"Finance","skills":"project management, operational infrastructure, cross-functional teams, product launch, customer outcomes, quality monitoring, training, metric observability, process improvement, standard operating procedures, customer reviews, operational performance, critical operational requirements","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":140400,"maxValue":210600,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_eecafa1e-5fc"},"title":"Content Writer-2","description":"<p>We&#39;re looking for a Customer Advocacy Content Writer to join our Customer Advocacy team. In this role, you will collaborate closely with our customers, field sales organization, and product marketing teams to bring together and showcase how our solutions drive measurable business outcomes and results for our customers and partners!</p>\n<p>You will be responsible for working directly with customers to generate credible, compelling content in our Asia-Pacific-Japan (APJ) region. This content will focus on customer stories, specifically redefining insights,covering initial challenges, solution deployment, and realized return on investment and overall value , into multiple formats.</p>\n<p>This is the phenomenal role for a storyteller with a product marketing perspective. 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Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. 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That&#39;s where the Product Partnerships team comes in. The Product Partnerships team maintains Mercury&#39;s external relationships and streamlines our collective workflows to keep customers, partners, and Mercury employees happy.</p>\n<p>As Staff Product Partnerships Manager - Mercury Bank, you&#39;ll own and evolve Mercury&#39;s portfolio of strategic partners that underpin our core banking infrastructure and our path toward becoming a bank. This includes relationships with core banking providers, infrastructure partners, and other critical regulatory and ecosystem partners required to support a chartered bank model.</p>\n<p>This is a highly cross-functional role that sits at the intersection of product, engineering, compliance, legal, operations, and executive leadership. You&#39;ll serve as the primary point of contact for these partners while internally championing their capabilities, constraints, and requirements. 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