To be successful in this role, you will need to have several years of experience in credit processing and balance analysis, as well as a completed banking education with a banking specialist qualification. You should also have experience with balance analysis tools and interpreting key figures, as well as strong customer and goal orientation, independent working style with high responsibility, high reliability, and excellent communication and teamwork skills.

As a Kreditanalyst, you will have the opportunity to work in a dynamic and challenging environment, where you will be able to develop your skills and expertise in credit analysis and risk management. You will also have the opportunity to work closely with other departments and teams within the company, and contribute to the development of our financial services and mobility offers.

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Key Responsibilities:

• Customer care in all phases of the service process – from dialogue acceptance to vehicle return
• Active marketing of service and repair services
• Ensuring customer satisfaction and professional complaint management
• Active identification of customer wishes and repair needs
• Order and appointment tracking including quality control
• Invoicing, invoice checking and explanation
• Ensuring customer mobility

Requirements:

• Technical or commercial training with experience in the automotive trade
• Qualification as a certified automotive service advisor or willingness to obtain it
• Comprehensive market and industry knowledge
• Strong communication skills and customer orientation
• Strong team spirit with the ability and willingness to network with other company departments in the car dealership

Exclusive Insights Behind the Scenes:

• A safe and future-oriented working place in one of Germany's largest automotive trading groups
• Special conditions for vehicle purchase, spare parts and workshop
• Capital-forming benefits
• Corporate benefits
• 30 days' holiday
• Bike leasing through Lease-A-Bike
• Company events
• Regular qualification measures and further training opportunities/cost-free internal and external training

Application Instructions:

If interested, please apply directly online and send us your complete application. We look forward to getting to know you personally soon.

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The Complete Vehicle Teams are taking responsibility for market specific requirements testing Complete Vehicle systems and services in North America by covering test activities along the development process of vehicle models and services. The Senior Manager Complete Vehicle ensures timely resolution and coordinates all relevant teams for all topics belonging to the field of test processes and infrastructure. The Senior Manager Complete Vehicle is also responsible for building, coordinating and growing the Complete Vehicle development activities in cooperation with other Porsche respectively VW Group entities in the San Francisco Bay Area. The Senior Manager Complete Vehicle is also responsible for Porsche Engineering North America, Inc. as the main contact and person in authority for their respective technical projects which cover all current and upcoming Porsche models within the market. This responsibility necessitates the capability of coordinating multiple teams in different locations (mainly regions of San Jose and Los Angeles) as well as staying abreast of the latest technology in development and validation within Porsche AG. This position collaborates closely with teams within Porsche Engineering, Porsche AG and PCNA, as well as international project teams and involved partners.

Roles & responsibilities

• Lead the strategic development of Porsche Engineering’s US prototype build up/integration, testing and development activities for Complete Vehicle in alignment with the overall strategic direction of Porsche Engineering
• Build and lead a US-specific Complete Vehicle prototype build up/integration, testing and development team in collaboration with Porsche Engineering Germany
• Lead and coordinate prototype build up/integration, test and development teams in multiple locations (mainly San Jose and Los Angeles)
• Ensure provision of ready-to-use test infrastructure in-time based on Porsche test plans by coordinating teams of test infrastructure engineers and suppliers to ensure set-up, updates, and maintenance of prototypes and test cars in alignment and collaboration with Porsche Engineering headquarter in Germany
• Collaborate closely with Porsche AG and Porsche Engineering development in Germany and third-party customers and partners to ensure all requirements are addressed and all issues are resolved quickly and to full satisfaction
• Coordinate and support commissioning and updating test systems prototypes and test cars based on wiring layout scheme, PIN definition, bus topology, infrastructure design as well as test data configuration on backend systems based on requests from a ticket system
• Prepare, align and implement key performance indicators (KPIs) to measure the performance of test infrastructure and commissioning progress within testing teams and infrastructure for Complete Vehicle
• Actively support new team members and suppliers during onboarding process in terms of strategy, technical know-how, team structure, processes, and tools
• Working closely with international test infrastructure, integration and commissioning team coordinators in other locations as well as Porsche testing teams, function development teams, suppliers, backend development teams to share project information, improve processes and enhance know-how exchange
• Lead and coordinate test drive teams, endurance test teams and quality engineering teams with support for pressing and frequent topics
• Analyze test requirements and technical specifications to continuously improve and adapt test infrastructure und test processes

Qualifications

Required qualifications

• Bachelor’s degree in Informatics, Mechanical or Electrical Engineering
• 10+ years of automotive industry experience in engineering, managing or related role
• 10+ years of experience in development and testing of electric and electronic systems for vehicles
• 5+ years of experience in building and leading midsize to large teams
• Strong Experience with and knowledge of automotive systems, vehicle architecture and software within a large automotive group
• Experience with ADAS technology, systems and components
• Entrepreneurial thinking and ability to work with a varying level of ambiguity and uncertainty
• Experience in managing multiple teams in different locations
• Previous experience leading cross-functional teams and projects required, preferred with international teams
• Analytical and problem-solving skills
• Proficient working in a multi-cultural environment
• Strong communication skills, ability to present complex subject matter to a wide range of audiences up to board level
• Ability to work well in a team-oriented environment
• Business fluent English/German

Preferred qualifications

• Advanced degree in Informatics, Mechanical or Electrical Engineering
• Good knowledge of vehicle topology, architecture and bus systems and communication protocols
• Prior experience with both the German and US language and culture considered as a plus
• Ideal candidates are tenacious, persistent, well-organized, flexible adapting to various forms of challenges, process oriented and work well within a group
• Distinct customer orientation, professional presence and assertiveness
• Ability to effectively direct and manage cross-functional teams in different locations
• Ability to understand complex data and narrow it down to essential information
• Detail-oriented with a high degree of accuracy
• Ability to prioritize and work under tight deadlines
• Strong team player with excellent interpersonal skills
• Independent and fast work style, high dedication
• Outstanding analytical, organizational and negotiating skills
• Strong verbal and written communication skills in English and German is a plus

At a Glance

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This is your chance to join Porsche.

The Porsche Centre in Cologne is one of the most successful sports car brands in the world, and we're looking for a Service Advisor to join our team.

Job Details

• Salary based on the IG-Metall collective agreement with a permanent employment contract
• 30 days' holiday plus compensation for overtime
• Payment of holiday and Christmas bonuses
• Occupational pension scheme and health promotion offers
• Interesting and autonomous work at a modern workplace
• Professional coaching and a tailored offer of further education and training
• A pleasant working atmosphere with flat hierarchies in a motivated and highly qualified team
• The opportunity to be part of a well-established, traditional, and continuously growing company
• In short, an attractive and secure job with a long-term perspective

Job Requirements

• Completed technical or commercial training
• Experience as a Service Advisor
• Training as a certified Service Advisor (m/w/d) is desirable
• Valid driving license class B
• Fundamentally technical knowledge
• Communication skills, customer orientation, and flexibility
• Teamwork, initiative, and independence
• High engagement and willingness to learn

Job Responsibilities

• Active sales of service and accessories
• Customer-oriented advice with high technical expertise
• Development of customer relationships with the goal of high customer satisfaction and loyalty
• Control and monitoring of optimal repair processes and team utilization
• Agreement and arrangement of the required repair measures and payment method with the customer

Contact

Patrick.Schmidkunz@porsche-koeln.de

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What you'll do

You will be part of a dynamic team and support us in various tasks, depending on your area of study, such as in the areas of Recruiting & HR Marketing or Labour Relations & Personalbetreuung.

What you need

• First-hand experience in the field of Personnel
• Good knowledge of MS Office, especially Excel & PowerPoint
• High level of initiative and commitment, as well as customer orientation
• Good English skills
• Very good German skills (at least B2 level)

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You'll be responsible for advising and steering complex infrastructure projects in the energy sector, with a focus on route planning and construction coordination. You'll accompany the approval procedures while adhering to all technical and regulatory requirements. You'll collaborate with service providers and other project teams. You'll implement and monitor quality standards and processes to ensure compliance with all technical specifications and safety standards. You'll create tender and contract documents, as well as participate in bidder discussions. You'll actively steer the project to achieve cost, time, and quality targets and identify measures to accelerate and minimize risks. You'll negotiate with service providers and authorities, as well as continuously exchange information with project participants to ensure smooth project execution.

What you need

You'll need relevant professional experience in the field of route planning, pipeline construction, planning, or construction site management in onshore infrastructure projects. You'll have knowledge in pipeline construction or route planning. You'll be able to implement and monitor standards/processes in infrastructure projects. You'll have experience in cost control, budget monitoring, and tender preparation. Knowledge in project management tools is an advantage. You'll be able to advise customers in all project phases. You'll have high communication skills and interdepartmental work. You'll have a very good professional and successful academic background. You'll have at least 5 years of relevant professional experience in consulting and/or in the construction industry, preferably in the energy and environmental sector. You'll have practical experience in project management, e.g., in the construction sector, including setting goals, personnel planning, task distribution, and successful project execution. You'll have experience in leading teams and have excellent communication and negotiation skills. You'll have very good analytical skills and a conceptually structured and customer-oriented way of working. You'll have an entrepreneurial mindset and sales affinity, ideally with an existing network in the relevant field. You'll have a high interest in current trends in the construction industry and new technologies. You'll have an open, team-oriented personality with the motivation to actively bring in ideas and contribute to the further development of the company. You'll have negotiation-secure German and English skills in word and writing. You'll have basic travel readiness and flexibility.

Why this matters

We work together on complex, technical, energy-economic, and conceptual challenges of sustainable future design. Our actions are guided by our IE2S purpose: EMPOWERING CLIMATE-POSITIVE GENERATIONS!

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