At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

As a Senior Solutions Engineer, you will be responsible for partnering with the sales team to understand customer requirements and provide sales support, preparing and delivering technical presentations and demos explaining the benefits of Cloudflare products to existing and potential customers, and running proof of concept trials for customers.

Customer Engagement & Solution Mapping

Identifying customer initiatives and business challenges, and subsequently mapping them to appropriate Cloudflare solutions.

Building technical champions and strong relationships within customer accounts.

Leading demonstration and proof-of-concept activities for both prospects and customers.

Developing and presenting customer presentations tailored for all organizational levels within an Enterprise Customer's organization.

Expertise & Evangelism

Demonstrating and sharing Cloudflare expertise with peers through the creation of professional content, including white papers, blog posts, and other knowledge-sharing activities.

Representing and evangelizing Cloudflare externally with thought leadership and expertise at Developer, Community, Technology, Cybersecurity, and Industry-focused events.

Applying in-depth vertical knowledge or domain expertise to advise on best practices.

Required Qualifications:

Bachelor's Degree or equivalent relevant work experience.

Minimum 5 years pre-sales experience.

Proven experience in a customer-facing technical role, such as Solutions Engineer, with exposure to CDN, Security, Networking, or SaaS technologies.

Solid written, verbal, and presentation communication skills.

Demonstrated ability to manage multiple projects and activities concurrently.

Highly motivated, curious, and collaborative team player who works with a sense of urgency.

Travel Requirement:

The position requires up to 50% travel for attending meetings with prospects or customers, participating in conferences and industry events, and collaborating with Cloudflare colleagues.

Examples of more desirable skills, knowledge and experience:

Networking & Application Architecture: Strong grasp of fundamental customer network and application designs, including detailed knowledge of the user-to-application workflow in hybrid environments (Azure, AWS, GCP).

Security: Understanding, knowledge, or experience with application and network security.

SaaS & Remote Access: Familiarity with SaaS application environments and challenges related to VPN/remote access.

Monitoring & Analytics: Experience or knowledge of SIEM and log analytics platforms.

Client Management: Foundational knowledge of client OS and software distribution.

Executive Communication: Demonstrated ability to interact with and communicate messages of network and security transformation to senior-level staff and executives.

Networking Expertise: Strong understanding of routing, subnetting, split tunnels, SD-WAN, and local internet breakout.

Security Risks: Familiarity with common end-user and application security threats, including DDoS, malware, phishing, and viruses.

Market Knowledge: Awareness of the competitive landscape, particularly concerning CDN providers and internet security technologies.

Bonus Points:

Education: While graduate-level degrees in Computer Science, Engineering, or related fields are noted, this is not a strict requirement.

Certifications: Relevant certifications such as Azure/AWS/GCP Architect are a plus.

Compensation

This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan.

The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.

Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!

The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

Medical/Rx Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Commuter Spending Accounts

Fertility & Family Forming Benefits

On-demand mental health support and Employee Assistance Program

Global Travel Medical Insurance

Financial Benefits

Short and Long Term Disability Insurance

Life & Accident Insurance

401(k) Retirement Savings Plan

Employee Stock Participation Plan

Time Off

Flexible paid time off covering vacation and sick leave

Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul.

Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian

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This entry-level role focuses on guiding customers through verification, assessing business legitimacy, and identifying risks to ensure a secure and compliant onboarding process. You will also contribute to improving operational workflows and upholding industry standards.

The Onboarding and Compliance team plays a vital role in maintaining trust and reliability in Twilio's ecosystem by safeguarding against fraudulent activity and streamlining the onboarding experience. Your work will help businesses navigate the verification process efficiently while ensuring compliance.

Responsibilities:

• Review verification submissions for compliance, conduct KYC checks, verify brand legitimacy, and analyze digital footprints to prevent fraud.
• Perform QA on AI-generated decisions and agent-resolved submissions to ensure accuracy, consistency, and compliance with verification standards.
• Analyze verification processes and appeals to detect patterns, optimize workflows, and mitigate risks.
• Handle escalations for complex verification cases, working with internal teams to resolve issues efficiently.
• Collaborate with internal teams to streamline onboarding, improve compliance enforcement, and align on best practices.
• Maintain process documentation, contribute to best practices, and support team efficiency.
• Support a positive, high-performing team culture by sharing insights and collaborating with colleagues.

Requirements:

• Ability to work effectively in a remote environment, demonstrating strong time management, self-discipline, and communication skills.
• Availability to work Monday-Friday, 8:00 AM – 5:00 PM CT or 9:00 AM – 6:00 PM CT.
• 1-2 years of experience in an operations and customer-facing role, with exposure to cross-functional collaboration.
• Strong ability to prioritize tasks, manage workloads efficiently, and meet SLAs.
• Excellent verbal and written communication skills, with strong attention to detail in document review and risk assessment.
• A customer-centric mindset, with a commitment to delivering high-quality support and ensuring a seamless experience.
• Problem-solving mindset, with the ability to assess situations, think critically, and make sound decisions.
• Quick adaptability to new systems, workflows, and evolving business needs.
• A collaborative team mindset, with the ability to work both independently and cross-functionally.
• Self-motivated, receptive to feedback, and committed to continuous improvement.
• Willingness to take on new challenges and grow with evolving business needs.

Preferred qualifications include familiarity with Google Workspace and Microsoft 365, experience with ServiceNow, Zendesk, Slack, or similar platforms used for workflow and team collaboration.

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As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across India helping them harness the full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code.

You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs.

In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves.

Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization.

The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies , making you a key voice in shaping how we build and deliver ongoing value as a business.

As the founding CSM in India, you'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market.

You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones.

Responsibilities:

• Build trusting, strategic relationships with key Indian and other APJ customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion

• Become an expert in Anthropic's products across API, Claude for Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions

• Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/ adoption and how it creates realized value for the customer

• Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both our consumption-based and seat-based products to drive full value from contracted commitments

• Serve as the customer’s thought partner, enhancing their knowledge of Claude products by socializing Anthropic’s product roadmap, driving awareness on new products and engaging Product PMs as the voice of Indian and APAJ customers

• Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment

• Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows

• Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement

• Own the customer experience across their lifecycle , managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic

• Build Anthropic's brand and customer relationships as the first in-region CS presence, developing where needed, India-specific processes, playbooks, and best practices that account for regional business cultures

You may be a good fit if you have:

• 10+ years of experience in customer-facing roles (Customer Success, Solutions Architect, Solutions/ Functional Consultant, Success Engineer or similar)

• Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each

• Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns

• Experience explaining and demonstrating technical products to various audiences

• Strategic mindset to identify growth opportunities and translate them into actionable expansion plans

• Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs

• Strong project management skills and ability to manage multiple customer relationships

• Passion for AI and interest in responsible development of advanced systems

• Experience working in and building a growing region, while navigating across time zones with US-based headquarters

• A knack for bringing order to chaos and an enthusiastic “roll up your sleeves'' mentality.

Logistics

• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

• Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

• We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work.

• We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

• Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links,visit anthropic.com/careers directly for confirmed position openings.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact , advancing our long-term goals of steerable

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In this role, you will work closely with physicists, engineers, and technicians to operate, maintain, and troubleshoot advanced RF and cryogenic systems that enable next-generation quantum processors. You will be responsible for ensuring reliable system performance in a production-like environment, including direct ownership of cryogenic infrastructure, RF hardware validation, and rapid debugging of complex, cross-disciplinary issues spanning RF, vacuum, cryogenics, and electronics.

The ideal candidate brings deep laboratory experience with R&D hardware, has worked in customer-facing or field-deployed environments, and has direct hands-on experience operating and debugging dilution refrigerators.

Responsibilities:

• Operate, maintain, and troubleshoot advanced RF and cryogenic systems
• Ensure reliable system performance in a production-like environment
• Direct ownership of cryogenic infrastructure and RF hardware validation
• Rapid debugging of complex, cross-disciplinary issues

Requirements:

• Technical background in Physics, Engineering, or a related field, or equivalent industrial experience
• Strong proficiency with general-purpose electronic test equipment
• Direct, hands-on experience operating and troubleshooting dilution refrigerators
• Substantial hands-on experience working with sub-Kelvin cryogenic systems
• Experience operating and maintaining high-availability laboratory or industrial equipment
• Experience assembling, servicing, and maintaining scientific instruments or complex electro-mechanical systems
• Familiarity with vacuum systems, vacuum plumbing, P&IDs, and standard fittings and practices
• Working knowledge of statistical methods for test and validation
• Attention to detail in documentation and excellent written and verbal communication skills

Nice to Have:

• Experience in field deployment or on-site support roles at customer or partner facilities
• Programming or scripting experience in Python or related languages

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We currently have 700 open roles

Project /Program Management, Principal

Bengaluru, Karnataka, India

Hire Type Employee

Job ID 16706

Date posted 04/08/2026

A peek inside our office

Po Popal

Workplace Resources, Sr Director

Alternate Job Titles:

• Principal Program Manager

We Are:

At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation.

You Are:

You are a dynamic and highly experienced Principal Program Manager, ready to make a meaningful impact in the semiconductor industry. With a robust background in analog and digital SoC design, you bring deep technical knowledge and strategic thinking to every project. You excel in customer-facing roles, building trust and forging lasting relationships through clear, empathetic communication and a strong commitment to delivering value. Your leadership style is collaborative and empowering, enabling cross-functional teams to achieve ambitious goals, even under challenging timelines. Adaptability is your superpower,you thrive in fast-paced environments, proactively anticipating risks and navigating complex challenges with analytical precision. You’re passionate about innovation, always seeking ways to improve processes and drive results that matter for both Synopsys and its customers. Your dedication to mentoring and supporting colleagues ensures a culture of continuous learning and growth. Whether orchestrating global teams or presenting to executives, you are organized, detail-oriented, and focused on outcomes. Your vision and drive make you a catalyst for change, shaping best practices and championing excellence across every project you touch.

What You’ll Be Doing:

• Acting as the main point of contact for customers on IP programs, ensuring seamless communication and alignment between stakeholders.

• Managing project schedules, deliverables, and milestones to ensure timely and successful completion of complex SoC projects.

• Coordinating cross-functional teams globally,including engineering, sales, and support,to drive collaboration and innovation.

• Identifying, assessing, and mitigating project risks, proactively developing solutions to overcome challenges and maintain project momentum.

• Reporting progress, status, and insights to leadership and customers, providing transparency and actionable recommendations.

• Continuously improving project management processes by leveraging industry best practices and feedback to enhance efficiency and quality.

• Mentoring junior team members, fostering a collaborative and growth-oriented environment.

The Impact You Will Have:

• Accelerate customer SoC product launches, helping them achieve market success faster and more reliably.

• Reduce risk and improve delivery success, ensuring projects meet customer expectations and Synopsys’ high standards.

• Enhance Synopsys’ reputation with key customers, building trust and strengthening long-term partnerships.

• Drive adoption of Synopsys IP across customer portfolios, expanding our influence and market share.

• Shape internal best practices by introducing innovative approaches to project management and cross-team collaboration.

• Mentor and support your team, cultivating talent and fostering a culture of continuous improvement and excellence.

What You’ll Need:

• BSEE or equivalent with 10+ years of relevant experience in semiconductor or SoC design industries.

• Expertise in SoC design and IC manufacturing, with a strong understanding of industry standards and methodologies.

• Advanced program/project management skills, including planning, execution, and risk mitigation.

• Experience working directly with customers in a technical and project management capacity.

• Excellent communication and leadership skills, with proven ability to drive alignment and deliver results.

Who You Are:

• Collaborative and customer-focused, always striving to build positive relationships and deliver value.

• Analytical and organized, able to manage multiple complex projects with attention to detail.

• Adaptable and proactive, quickly responding to changing circumstances and emerging challenges.

• Strong communicator and leader, inspiring others to achieve shared goals and fostering teamwork.

The Team You’ll Be A Part Of:

Join the Program Management Office within Silicon IP, collaborating globally with engineering, sales, and support teams to deliver innovative solutions for our customers. You’ll be part of a diverse and inclusive group that values creativity, collaboration, and continuous improvement.

Rewards and Benefits:

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

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North America Commercial is the 'face' of AstraZeneca to our many healthcare clients. They represent many of the most well-recognised and respected products in the industry, and build strong relationships with healthcare professionals.

The Associate Director, Service Strategy is accountable for supporting the design of bona fide service strategies that align with Brand and Therapeutic Area Access Strategies for launch and in-line products.

Key responsibilities include:

• Supporting the development of customer segment-specific services and strategies across the OBU and BBU portfolios
• Working cross-functionally with Access Strategy and Market Access teams (Contract Strategy, Customer Facing teams) in developing services and programs in support of brand and patient initiatives
• Supporting Access Strategy in the development of product distribution and dispensing recommendations
• Partnering with Market Access Governance team to provide stakeholders with support through the ACERT governance process, including fair market value (FMV) assessment, and contracting
• Developing a deep understanding of bona fide service fee (BFSF) criteria, CMS rules, PBM reform and applicable Safe Harbor regulations to educate and assist key stakeholders in the design and implementation of service strategies
• Partnering with Legal and Compliance to ensure service strategies remain compliant with industry regulations and standards (Anti-Kickback, Safe Harbor, False Claims)
• Monitoring and evaluating shifts and changes in the marketplace environment and proactively making recommendations on service strategies

Essential skills and experience include:

• Bachelor's degree
• 5+ years of pharmaceutical or related healthcare business experience
• Market Access experience and understanding of healthcare delivery
• Demonstrated strategic and relationship-building skills
• Demonstrated ability to gain consensus and act within a matrix team environment

Desirable skills and experience include:

• MBA
• Specialty product knowledge desired
• Previous knowledge of bona fide service fee safe harbors
• Understanding of AZ business model with specific knowledge of brand team operations and planning
• Established relationships with key business partners such as Brand Access Strategy, Market Access Customer Facing teams (GPO, Channel, Specialty Pharmacy), Access Services, Contract Strategy, Legal, Compliance, Market Access Operations

Join us in our unique and ambitious world. Ready to help transform haematology practice through impactful peer-to-peer education and strategic collaboration? Apply now.

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This isn't a role for someone who waits for leads to come in. You'll build pipeline from scratch, learn how great engineering teams think, and develop a deep understanding of how Cursor transforms developer productivity. It's the fastest way to learn enterprise sales at one of the most exciting companies in AI.

Responsibilities:

• Generate qualified pipeline for our Account Executive team through high-volume outbound prospecting , cold calls, personalised emails, LinkedIn, and creative multi-channel sequences

• Research target accounts and map stakeholders across Engineering, Product, and Leadership to identify the right entry points

• Conduct discovery conversations that go beyond surface-level qualification , understand how development teams work, what's slowing them down, and where Cursor fits

• Partner closely with AEs to develop account strategies, hand off opportunities cleanly, and stay looped in as deals progress

• Hit and exceed weekly activity targets and monthly qualified meeting goals

• Represent Cursor's brand and product with conviction , you'll be many prospects' first impression of the company

• Bring market intelligence back to the team: what resonates, what objections are coming up, what messaging is landing

• Help build the playbook , as an early AA, your patterns and learnings will shape how this function scales

You may be a fit if:

• You have 1–2 years of experience in a sales, customer-facing, or business development role , SDR/BDR experience at a SaaS or developer tools company is a strong plus

• You're a relentless self-starter who takes ownership of your pipeline and doesn't wait to be handed leads

• You write and speak with clarity , you can explain a complex product simply and tailor your message to a technical audience

• You're curious about how software gets built and excited by the idea that AI is fundamentally changing the craft

• You're organised and data-driven: you track your activity, learn from your numbers, and iterate quickly

• You have thick skin and genuine resilience , you don't take rejection personally and you bounce back fast

• You want to grow into an Account Executive role and are willing to put in the reps to get there

XML job scraping automation by YubHub

This isn't a role for someone who waits for leads to come in. You'll build pipeline from scratch, learn how great engineering teams think, and develop a deep understanding of how Cursor transforms developer productivity. It's the fastest way to learn enterprise sales at one of the most exciting companies in AI.

Responsibilities:

• Generate qualified pipeline for our Account Executive team through high-volume outbound prospecting , cold calls, personalised emails, LinkedIn, and creative multi-channel sequences

• Research target accounts and map stakeholders across Engineering, Product, and Leadership to identify the right entry points

• Conduct discovery conversations that go beyond surface-level qualification , understand how development teams work, what's slowing them down, and where Cursor fits

• Partner closely with AEs to develop account strategies, hand off opportunities cleanly, and stay looped in as deals progress

• Hit and exceed weekly activity targets and monthly qualified meeting goals

• Represent Cursor's brand and product with conviction , you'll be many prospects' first impression of the company

• Bring market intelligence back to the team: what resonates, what objections are coming up, what messaging is landing

• Help build the playbook , as an early AA, your patterns and learnings will shape how this function scales

You may be a fit if:

• You have 1–2 years of experience in a sales, customer-facing, or business development role , SDR/BDR experience at a SaaS or developer tools company is a strong plus

• You're a relentless self-starter who takes ownership of your pipeline and doesn't wait to be handed leads

• You write and speak with clarity , you can explain a complex product simply and tailor your message to a technical audience

• You're curious about how software gets built and excited by the idea that AI is fundamentally changing the craft

• You're organised and data-driven: you track your activity, learn from your numbers, and iterate quickly

• You have thick skin and genuine resilience , you don't take rejection personally and you bounce back fast

• You want to grow into an Account Executive role and are willing to put in the reps to get there

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You will own the technical win in deals, shape high-impact use cases, and ensure customers achieve first successful workflows that create the foundation for long-term adoption and growth.

Key responsibilities include:

• Leading discovery and qualification: running structured discovery with senior stakeholders to uncover business priorities, workflows, constraints, and success metrics.
• Owning solution design and technical validation: translating business needs into clear solution approaches, validation plans, and customer-facing recommendations.
• Making value tangible: delivering demos, workshops, and first-workflow experiences tailored to the customer's business context.
• Driving first value, onboarding, and early adoption: owning the path from signed deal to first live workflow, ensuring customers reach value quickly.
• Unlocking expansion: identifying additional teams, workflows, and use cases where Synthesia can deliver more value.

You will operate as a true cross-functional leader, partnering with Account Executives on account strategy, qualification, deal progression, and executive messaging, and aligning with Customer Success on adoption risk, rollout design, and expansion opportunities.

About you:

• 2+ years in Solutions Consulting, Sales Engineering, pre-sales, consulting, or a similar customer-facing role.
• Commercially sharp and consultative: you uncover customer needs and turn them into clear, high-value solutions.
• Strong in discovery, demos, and business conversations with both practitioners and senior stakeholders.
• Experience bridging pre-sale and post-sale, from discovery and validation through to first value and early adoption.
• Comfortable across SaaS, AI, or enterprise technology environments.
• Able to manage multiple priorities with pace, structure, and sound judgment.
• Strong problem solver who brings clarity to ambiguity.
• Builder mindset with high ownership and a bias for action.
• Effective cross-functional partner who cares about outcomes, not activity.

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This role sits at the intersection of Sales, Customer Success, and Product, and is responsible for ensuring that Synthesia is not only understood - but proven, adopted, and expanded based on clear business outcomes.

You will own the technical win in deals, shape high-impact use cases, and ensure customers achieve first successful workflows that create the foundation for long-term adoption and growth.

Key responsibilities include:

• Leading discovery and qualification: running structured discovery with senior stakeholders to uncover business priorities, workflows, constraints, and success metrics
• Owning solution design and technical validation: translating business needs into clear solution approaches, validation plans, and customer-facing recommendations
• Making value tangible: delivering demos, workshops, and first-workflow experiences tailored to the customer’s business context
• Driving first value, onboarding, and early adoption: owning the path from signed deal to first live workflow, ensuring customers reach value quickly
• Unlocking expansion: identifying additional teams, workflows, and use cases where Synthesia can deliver more value

To succeed in this role, you will need:

• 2+ years in Solutions Consulting, Sales Engineering, pre-sales, consulting, or a similar customer-facing role
• Commercially sharp and consultative: you uncover customer needs and turn them into clear, high-value solutions
• Strong in discovery, demos, and business conversations with both practitioners and senior stakeholders
• Experience bridging pre-sale and post-sale, from discovery and validation through to first value and early adoption
• Comfortable across SaaS, AI, or enterprise technology environments
• Able to manage multiple priorities with pace, structure, and sound judgment
• Strong problem solver who brings clarity to ambiguity
• Builder mindset with high ownership and a bias for action
• Effective cross-functional partner who cares about outcomes, not activity

XML job scraping automation by YubHub

This role sits at the intersection of Sales, Customer Success, and Product, and is responsible for ensuring that Synthesia is not only understood - but proven, adopted, and expanded based on clear business outcomes.

You will own the technical win in deals, shape high-impact use cases, and ensure customers achieve first successful workflows that create the foundation for long-term adoption and growth.

Lead Discovery and Qualification

• Run structured discovery with senior stakeholders to uncover business priorities, workflows, constraints, and success metrics
• Challenge vague requests and reframe them into clear, high-impact use cases
• Qualify rigorously: assess fit, urgency, stakeholder commitment, and path to value before committing support
• Surface adoption, technical, and organisational risks early, before they derail the deal or weaken rollout

Own Solution Design and Technical Validation

• Translate business needs into clear solution approaches, validation plans, and customer-facing recommendations
• Design and run pilots, workshops, demos, and proof points with explicit success criteria and business outcomes
• Connect Synthesia capabilities to customer KPIs such as efficiency, engagement, speed, consistency, or cost reduction
• Lead technical and business-value conversations that reduce risk, build conviction, and advance the deal

Make Value Tangible

• Deliver demos, workshops, and first-workflow experiences tailored to the customer's business context
• Create assets that make value tangible: demo videos, pilot outputs, solution narratives, and launch plans
• Position Synthesia clearly against alternatives and handle objections with commercial credibility
• Turn product interest into business conviction by showing where Synthesia fits and why it matters

Drive First Value, Onboarding, and Early Adoption

• Own the path from signed deal to first live workflow, ensuring customers reach value quickly
• Build onboarding that drives behaviour change and usage, not just product understanding
• Define early success measures, track them tightly, and intervene fast when adoption risk appears
• Establish the conditions for repeatable usage, strong champions, and broader rollout

Unlock Expansion

• Identify additional teams, workflows, and use cases where Synthesia can deliver more value
• Define the right starting point and a credible path to broader adoption over time
• Partner with Customer Success to ensure strong handoff, continuity of context, and a clear expansion pathway
• Stay close to strategic accounts where deeper solutioning is required to unlock adoption and expansion

Build Repeatability Across the Business

• Capture reusable solution patterns, validation frameworks, and use-case assets that improve quality at scale
• Build the tools and playbooks that make the function more repeatable: demo environments, onboarding plays, and solution libraries
• Turn customer insight into structured product, positioning, and go-to-market feedback
• Raise the quality of how Synthesia sells, delivers, and scales value across the customer lifecycle

Operate as a True Cross-Functional Leader

• Partner with Account Executives on account strategy, qualification, deal progression, and executive messaging
• Align with Customer Success on adoption risk, rollout design, and expansion opportunities
• Work with Product, Marketing, and Support to improve messaging, solution fit, and customer outcomes
• Act as a connective layer across teams, ensuring customer needs are translated into action and business impact

About You

• 2+ years in Solutions Consulting, Sales Engineering, pre-sales, consulting, or a similar customer-facing role
• Commercially sharp and consultative: you uncover customer needs and turn them into clear, high-value solutions
• Strong in discovery, demos, and business conversations with both practitioners and senior stakeholders
• Experience bridging pre-sale and post-sale, from discovery and validation through to first value and early adoption
• Comfortable across SaaS, AI, or enterprise technology environments
• Able to manage multiple priorities with pace, structure, and sound judgment
• Strong problem solver who brings clarity to ambiguity
• Builder mindset with high ownership and a bias for action
• Effective cross-functional partner who cares about outcomes, not activity

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Key responsibilities include:

• Meeting with strategic customers to understand their critical audio and voice AI needs and locating their biggest pain points.
• Identifying relevant use cases through deep engagement with customer problems and workflows, and working with Engineers to implement our voice and audio AI technology into innovative solutions.
• Designing and architecting bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations.
• Guiding customers on best practices for implementing our voice and audio AI models to maximize their effectiveness.
• Presenting the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives.

Requirements include:

• Experience working with customers in a technical capacity.
• Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building.
• Excellent communication and problem-solving skills, especially in terms of ability to summarize complex technical concepts and using logic in pursuing optimal solutions.
• A proven track record of taking ownership of complex projects and delivering results.
• Adaptability to work across different customer environments and technical use cases.
• Technical aptitude to quickly understand our voice and audio AI models and their applications.

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This is not a management role, however you'll own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities.

Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures).

This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace.

This role is based in London. We use a hybrid model of 3 days in office and offer relocation assistance. Travel up to 50% is required.

Key responsibilities include:

• Own the technical delivery plan for multiple interdependent workstreams. Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria.

• Run day-to-day engineering execution. Track and drive delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.

• Embed with customer teams to land production deployments and drive adoption. Map workflows, shape tools/integrations, and translate requirements into a delivery plan. Lead onboarding, adoption, and change management.

• Partner with Product and Research so platform components and research workstreams land in time to support deployment goals.

• Codify solution patterns and evals. Extract reusable patterns and package field signals to improve product and models.

• Own value cases and ROI. Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors.

You will thrive in this role if you:

• Bring 7+ years of customer-facing technical delivery leadership.

• Track record of successfully leading large, complex, high-stakes customer engagements where customer outcomes depended on tight coordination and fast decision making, ideally involving AI.

• Excel in high ambiguity environments. Know how to simplify complex and dynamic work.

• Move fluidly between system level understanding and execution level detail; can dive into customer workflows/data, map constraints, sketch architectures and move ambiguous problems to shipped systems.

• Think strategically and pattern-match. Able to step back from execution detail, recognise broader trends across deployments, and connect customer needs to scalable, reusable solutions.

• Have strong technical fluency and sharp sequencing instincts. Confident discussing technical details, pressure-testing architectures, and making trade-offs.

• Have shipped AI/LLM systems. You understand solution patterns, integration basics, and production pitfalls.

• You’re a translator with executive presence. You make complex technical trade-offs legible to business leaders and convert strategy into day-to-day technical execution.

• Enjoy being onsite with customers to accelerate delivery (often 25-50%, sometimes higher).

• Have expertise in at least one major sector (e.g., healthcare, energy, financial services, semiconductors, IT) to elevate solution framing and credibility.

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Job Type: Full-time

About the Role: The EDU AI Deployment Manager role is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services to educational institutions across OpenAI's product suite.

Responsibilities:

• Own the enablement of OpenAI products, including ChatGPT Enterprise and Agents, helping define effective enablement patterns that support adoption across faculty, students, IT administrators, instructional designers, and academic leadership across educational institutions.
• Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development, with emphasis on teaching, learning, and research workflows.
• Lead customer enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long-term adoption.
• Design and deliver high-impact engagements, including onboarding sessions, advanced capability trainings, leadership briefings, hackathons, and hands-on workshops for audiences ranging from senior faculty to students.
• Drive customer activation, sustained usage, and measurable value through structured enablement programs designed for durable, institution-wide adoption.
• Partner closely with Sales, AI Success Engineers, Solutions Engineering, and Product teams to ensure seamless handoff from pre- to post-sale and a consistent customer experience.
• Develop scalable enablement assets, playbooks, and best practices based on patterns observed across customers, helping translate product capabilities into repeatable adoption frameworks.
• Gather customer feedback from training and enablement engagements, synthesize themes across accounts, and relay insights to internal stakeholders to inform product and program improvements.

Requirements:

• 6+ years of experience in customer-facing, enablement, or instructional roles, engaging leadership and technical audiences in complex large-scale institutional or educational environments.
• Exceptional presentation and communication skills, particularly when translating AI capabilities into clear, practical value for senior and executive-level audiences.
• Strong product fluency across ChatGPT, Agents, and the broader OpenAI ecosystem, with a practical understanding of how AI capabilities can be applied to real-world workflows and enterprise use cases.
• Experience leading workshops and enablement programs, with the ability to design learning journeys, facilitate live sessions, and respond to questions in real-time.
• Ability to identify patterns across customers and translate them into scalable approaches that improve adoption across the broader customer base.

About OpenAI: OpenAI is an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

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Responsibilities

• Support execution of partner experiences, including events, briefings, and partner activities
• Assist with preparation of agendas, materials, and follow-up activities
• Help ensure partner programs are delivered on schedule and meet quality standards

Coordination & Execution

• Support coordination of timelines, deliverables, and inputs across teams
• Maintain trackers, documentation, and program status updates
• Assist with logistics, scheduling, and task follow-through

Collaboration & Communication

• Work closely with partner marketing team members and internal stakeholders
• Share updates and raise questions when clarification is needed
• Apply feedback to improve accuracy and consistency of work

What You Bring

• 1–3 years of experience in marketing, events, program coordination, or a related role
• Experience supporting customer-facing or partner-facing activities
• Strong organizational skills and attention to detail
• Ability to complete assigned tasks within defined timelines
• Clear written and verbal communication skills
• Ability to work collaboratively across teams
• Demonstrated attention to detail when supporting budgets, contracts, and purchase orders
• Availability for occasional travel as needed

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Your responsibilities will include:

• Developing and implementing sales strategies to increase revenue and grow our customer base
• Building and maintaining relationships with property owners, understanding their needs, and providing solutions
• Identifying and pursuing new business opportunities, such as partnerships and collaborations
• Analyzing market trends and competitor activity to inform sales strategies
• Collaborating with cross-functional teams, including marketing and product development

We're looking for someone with a Carolinian education, a strong passion for sales, and excellent communication and interpersonal skills. Experience in sales or customer-facing roles is a plus, but not required.

As a member of our team, you'll have the opportunity to work with a talented group of professionals, learn from industry experts, and contribute to the growth and success of our company.

If you're motivated, enthusiastic, and eager to learn, we encourage you to apply for this exciting opportunity.

At Holidu, we value diversity, equality, and inclusion. We welcome applications from candidates of all backgrounds and perspectives. Please feel free to reach out to us if you require any accommodations during the application process.

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Holidu is expanding into Croatia, and you will play a key role in launching and growing our presence in this exciting new market, starting from our office in Zagreb.

This is a unique opportunity to be part of building a market from scratch. Together with your future team, you will lay the foundation for our success in Croatia, shaping processes, building strong local relationships, and contributing to a high-performing and entrepreneurial team culture from day one.

Your role in this journey

• Be the main contact person for our hosts across Croatia who want to list their vacation rentals on our platform, advising them on how to use our product effectively.
• Take ownership of onboarding new properties, coordinating their go-live and supporting hosts with post-booking questions to ensure a high level of customer satisfaction.
• Work closely with our product and content teams to ensure a smooth and efficient onboarding experience.
• Build and maintain strong relationships with key partners and proactively support them in growing their business and increasing revenues.
• Analyze account performance and develop data-driven, solution-oriented strategies to optimize results.
• Actively contribute to building the Croatian market by identifying opportunities, generating leads, and organizing networking events to grow our local host community.
• Collaborate with your team to establish best practices and processes in a brand-new market environment.

Your backpack is filled with

• Relevant experience in account management, tourism, hospitality, or other customer-facing roles.
• Strong communication skills with the ability to stay friendly, solution-oriented, and calm in all situations.
• A customer-centric mindset with a proactive, problem-solving attitude.
• Excitement about technology, digital products, and the travel industry.
• Near-native Croatian skills and fluent English skills.
• A valid driver’s license.
• A hands-on, entrepreneurial mindset and motivation to build something from the ground up.

Our adventure includes

• Impact: Shape the future of travel with products used by millions of guests and thousands of hosts. At Holidu ideas become products, data drives decisions, and iteration fuels fast learning. Your work matters,and you’ll see the impact.
• Learning: Grow professionally in a culture that thrives on curiosity and feedback. You’ll learn from outstanding colleagues, collaborate across disciplines, and benefit from mentorship, and personal learning budgets,with a strong focus on AI.
• Great People: Join a team of smart, motivated and international colleagues who challenge and support each other. We celebrate wins and keep our culture fun, ambitious and human. Our customers are guests and hosts,people we can all relate to,making work meaningful and energizing.
• Technology: Work in a modern tech environment. You’ll experience the pace of a scale-up combined with the stability of a proven business model, enabling you to build, test, and improve continuously.
• Flexibility: Work a hybrid setup with 50% in-office time for collaboration, and spend up to 8 weeks a year from other inspiring locations. You’ll stay connected through regular events and meet-ups across our almost 30 offices.
• Perks on Top: Of course, we also offer travel benefits, gym discounts, and other perks to keep you energized,but what truly sets us apart is the chance to grow in a dynamic industry, alongside amazing people, while having fun along the way.

Want to travel with us? Apply online on our career page! Your first travel contact will be Gloria from HR.

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The Manager, Solutions Consulting will be responsible for leading, hiring, and motivating a diverse team of Solutions Consultants across APAC. They will participate in customer and prospect meetings alongside their team, assist in continual training and development, including mentorship, hiring, and career growth. They will also work cross-functionally to help define and execute our technical pre- and post-sales strategy.

To be successful in this role, the candidate will need to have excellent verbal and written communication skills with practitioner and executive audiences, including the ability to present complex technical concepts clearly and concisely to both technical and non-technical audiences. They will also need to demonstrate success collaborating with cross-functional partners, including Sales, Product, Customer Success, Partners, and Support.

While not required, it's an added plus if the candidate has experience with developer personas and dev tools, with knowledge of light scripting, querying, or prototyping. Practical experience using or working with Figma is also a plus. Experience leading teams across multiple time zones is also desirable.

At Figma, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product, and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law.

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Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

As a Sales Development Representative, you'll own building prospect lists, pipeline management and maintaining in-depth knowledge of Dialpad products. You'll collaborate with your Account Executives to develop prospecting strategies and vertical campaigns unique to your territory. You'll also support the creation of net new prospecting lists for target accounts and key decision makers.

Responsibilities

• Prospect ideal target personas by making 50+ outbound calls per day, with additional touchpoints via email.
• Consistently meet or exceed quota of sales qualified opportunities for Dialpad's Account Executive team.
• Embrace a growth mindset by prioritizing sales enablement activities.
• Enthusiasm to learn and implement various sales methodologies such as SPICED and BANT.
• Learn to navigate through sales tools such as Salesforce, ZoomInfo, Outreach, Sales Navigator and Dialpad.
• Partner closely with your manager, peers and Account Executives to improve messages, processes and daily activities.

Skills

• 1+ year of experience in a Sales Development or similar customer-facing role.
• Efficient, organized and detail-oriented.
• Highly motivated and committed to achieving success, both individually and within a team.
• Excellent verbal and written communication skills and confidence.
• Demonstrated sense of curiosity, motivation and resourcefulness.
• Experience in SaaS sales preferred.

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Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

As a Mid-Market Customer Success Manager II, you will own a book of business comprised of our growing customer base, working day to day with Finance teams from CFOs to Accounting Managers to ensure they unlock the full value of Brex’s solutions. You will develop a deep proficiency in all aspects of Brex products and work cross-functionally with internal teams, including Implementation, Solutions, and Product.

Responsibilities

• Develop a deep expertise in Brex products to actively show customers how to become “power users” of the platform.
• Proactively manage an assigned book of accounts to drive customer adoption, value realization, and account growth.
• Act as a trusted advisor to finance stakeholders by providing guidance on best practices across spend management, credit policy, reconciliation workflows, and financial reporting automation.
• Build multi-threaded relationships across functional areas (Finance, Procurement, AP, IT, and Security) to increase platform stickiness and customer engagement.
• Lead business reviews and financial health checks that drive executive alignment and showcase ROI.
• Proactively identify and mitigate churn risks through data analysis, usage insights, and issue resolution.
• Partner cross-functionally with Sales, Product, Credit, Risk, and Operations teams to deliver a seamless customer experience and advocate for product improvements.

Requirements

• 4+ years of experience in customer-facing roles managing a book of business, owning account health, executive relationships, and expansion strategy at a high-growth start-up.
• Deep fluency in the language of modern finance, demonstrated through hands-on experience with the ecosystem of financial technology – including ERPs, spend management platforms, or AP automation tools.
• Experience and comfort with interacting with a high volume of customers at different stages of the customer lifecycle.
• Strong business acumen with a finance-first mindset and comfortable speaking the language of CFOs, Controllers, and FP&A teams.
• Ability to synthesize product usage data and identify key insights and trends.
• Demonstrated success in cross-functional collaboration and influencing internal roadmaps based on customer needs.

Bonus Points

• You think in systems, not silos, and understand the bigger picture of customer value.
• You are energized by developing relationships across a wide range of levels and roles

Compensation

The expected OTE range for this role is $117,600 to $147,000. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity.

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You will work at the intersection of our product, our customers, and our field teams , translating deep technical knowledge of Claude into structured programs that accelerate customer time-to-value. You will partner closely with Sales, Customer Success, Product, and Product Marketing to ensure our training approach evolves alongside our product and GTM strategy.

This is a ground-floor opportunity to architect a customer productivity function from scratch. The right person will combine strong technical fluency, value-based outcomes, with program-building instincts and a bias toward measurable outcomes.

Responsibilities:

• Design and build a scalable customer training program focused on activation, adoption, and value realization
• Develop onboarding resources, workshops, and deep-dive content around our platform and products
• Define and track the metrics that determine whether customers are achieving value, partnering with Sales and Customer Success to close gaps
• Partner with Product and Product Marketing to build enablement materials aligned to new product releases and evolving use cases
• Serve as a resource and advisor to GTM teams for customer engagements, helping them articulate value and guide adoption
• Build and maintain a knowledge base and self-service learning resources that scale beyond one-to-one engagement
• Leverage Claude and advanced technologies to scale the program and model best practices for customers

You may be a good fit if you have:

• 8+ years of experience in a customer-facing role such as sales engineering, solutions consulting, or technical enablement within AI/ML or enterprise technology organizations
• Enterprise technical sales experience with strong presentation and communication skills , comfortable in front of both technical and executive audiences
• Program management experience, including building enablement or productivity programs from the ground up
• A track record of thriving in fast-paced, ambiguous environments where you define the playbook rather than follow one
• Exceptional strategic thinking and storytelling skills, with the ability to distill complex AI concepts into clear, actionable frameworks
• Experience collaborating with Sales leaders, Product, Marketing, and Operations to shape customer-facing motions
• Strong analytical skills with a data-driven approach to measuring program effectiveness
• A proactive, scrappy approach , combining strategic vision with a willingness to build and execute hands-on

Strong candidates may have:

• Experience at an AI company or high-growth technology organization that has scaled a customer-facing function
• Familiarity with Claude, Claude Code, or similar AI developer tools is a plus and can be developed on the job

The annual compensation range for this role is $270,000-$310,000 USD.

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This is a founding team: you will help us to build technical playbooks and define the processes and repeatable patterns needed for us to scale this emerging motion. You will champion our mission in the field, ensure world-class delivery, and bring insights back to our product and research teams on a regular basis.

You'll own engagements end-to-end, from SOW through production deployment. You'll work alongside Forward Deployed Engineers who build the technical solution, while you own product scoping, stakeholder management, value measurement, and the organisational complexity that comes with deploying AI agents in enterprise environments.

Responsibilities:

• Own the technical delivery plan for each engagement. Structure SOWs with clear scope, milestones, dependencies, success criteria, and value hypotheses. Translate customer business objectives into a sequenced roadmap that FDEs execute against.

• Lead technical discovery: map customer workflows, identify constraints, define MVP scope, and shape the solution architecture for custom agent deployments.

• Run day-to-day engineering execution and delivery across Anthropic and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.

• Own product scoping for field engagements: define the MVP, author requirements documentation, prioritise the engineering backlog, and manage scope against success criteria as requirements evolve.

• Own the customer relationship throughout delivery. Lead executive briefings, manage stakeholder communications across technical leads and procurement, and represent Anthropic's technical credibility with senior business and engineering leaders.

• Own value measurement and ROI: define impact hypotheses, set baselines and KPIs, run pre- and post-deployment measurement, and report outcomes to executive sponsors.

• Codify reusable solution patterns, evaluation frameworks, and technical playbooks. Extract what works across engagements and feed field signals back to Product and Research to improve our platform and models.

• Navigate enterprise and regulatory complexity: security reviews, legal approvals, procurement processes, compliance requirements, and organisational dynamics.

• Manage scope and change: handle evolving requirements, set expectations, negotiate contract modifications, identify risks early, and escalate with clear context when needed.

• Run delivery operations: sprint ceremonies, milestone reviews, and progress reporting.

• Travel to customer sites to build relationships, unblock delivery, and accelerate adoption (25–50% expected).

You May Be a Good Fit If You:

• Have 5+ years of customer-facing technical delivery leadership , this could be technical engagement management, technical program management, or technical product management, founders/startups, technical-adjacent backgrounds, professional services, consulting, or enterprise software.

• Have delivered AI, ML, or LLM-based agentic solutions into production. You understand solution patterns, integration approaches, and what breaks in real environments.

• Can lead architecture discussions with engineering stakeholders, evaluate technical trade-offs, and pressure-test technical decisions. You won't write production code, but you will own the technical direction of engagements alongside FDEs.

• Have a track record delivering complex, high-stakes technical projects for enterprise clients where outcomes depended on tight coordination and fast decision-making, ideally across multiple workstreams in regulated industries.

• Have executive presence , polished, credible, and comfortable representing Anthropic to senior leaders in high-stakes environments.

• Thrive in ambiguity and bring structure where none exists.

• Have a builder's mindset , you're here to create a function, not join one.

Strong Candidates May Also Have:

• Experience in financial services, healthcare/life sciences, or pharmaceutical verticals.

• Background at a Forward Deployed Engineering company or professional services and consulting firms.

• Exceptional understanding of LLM capabilities and limitations.

• Experience with regulated industries and compliance requirements.

• Experience managing delivery teams with embedded engineers at customer sites.

• Familiarity with AI agent frameworks, tool use patterns, and orchestration architectures.

Annual compensation range for this role is €190,000-€215,000 EUR.

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Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry.

We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream.

We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Sales at Brex

The Sales team is the driving factor behind revenue for Brex and every member of our team directly affects our bottom line.

We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers.

Our winning culture recognizes big team wins and celebrates individual accomplishments.

We ensure that top performers are recognized and have built a competitive environment to motivate and unify the team.

What you’ll do

As a Mid-Market Customer Success Manager II, you will own a book of business comprised of our growing customer base, working day to day with Finance teams from CFOs to Accounting Managers to ensure they unlock the full value of Brex’s solutions.

You will develop a deep proficiency in all aspects of Brex products and work cross-functionally with internal teams, including Implementation, Solutions, and Product.

You’ll create and execute account strategies for customers’ business goals by leveraging product usage insights, stakeholder engagement, and cross-functional collaboration to drive product adoption, minimize churn, and grow account value.

Where you'll work

This role will be based in our New York City office.

We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home.

We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday.

Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday.

As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Develop a deep expertise in Brex products to actively show customers how to become “power users” of the platform.

• Proactively manage an assigned book of accounts to drive customer adoption, value realization, and account growth.

• Act as a trusted advisor to finance stakeholders by providing guidance on best practices across spend management, credit policy, reconciliation workflows, and financial reporting automation.

• Build multi-threaded relationships across functional areas (Finance, Procurement, AP, IT, and Security) to increase platform stickiness and customer engagement.

• Lead business reviews and financial health checks that drive executive alignment and showcase ROI.

• Proactively identify and mitigate churn risks through data analysis, usage insights, and issue resolution.

• Partner cross-functionally with Sales, Product, Credit, Risk, and Operations teams to deliver a seamless customer experience and advocate for product improvements.

• Consistently meet or exceed quarterly key performance metrics, including customer engagement and GMV targets.

Requirements

• 4+ years of experience in customer-facing roles managing a book of business, owning account health, executive relationships, and expansion strategy at a high-growth start-up.

• Deep fluency in the language of modern finance, demonstrated through hands-on experience with the ecosystem of financial technology - including ERPs, spend management platforms, or AP automation tools.

Backgrounds in corporate accounting or financial systems are a significant asset.

• Experience and comfort with interacting with a high volume of customers at different stages of the customer lifecycle

• You are passionate about working with customers to ensure they achieve their goals

• Strong business acumen with a finance-first mindset and comfortable speaking the language of CFOs, Controllers, and FP&A teams.

• Ability to synthesize product usage data and identify key insights and trends

• Demonstrated success in cross-functional collaboration and influencing internal roadmaps based on customer needs.

• Bachelor's degree required; finance, business, or related fields preferred.

Bonus Points

• You think in systems, not silos, and understand the bigger picture of customer value.

• You are energized by developing relationships across a wide range of levels and roles

Compensation

The expected OTE range for this role is $132,888 to $166,110.

The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity.

The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance.

Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data.

Brex recruiters will only reach out via LinkedIn or email with a brex.com domain.

Any outreach claiming to be from Brex via other sources should be ignored.

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The ideal candidate will have several years of experience working with enterprise, NaaS, or security technologies. They will have a passion for building NaaS products and want to solve the problems of performance, security, and reliability of the Internet.

Role Responsibilities:

• Owning the product vision for your area. Ensure that it aligns with the overall product and company vision.
• Representing the customer. Be the champion and voice of customers. Build meaningful, personal customer relationships. Bring the customer's voice into the creation process.
• Managing the roadmap. Make tough tactical prioritization decisions while helping the company think long-term. Build trust with stakeholders by maintaining an understandable, accurate roadmap.
• Authoring use cases and prioritizing requirements. Translate market observations and customer feedback into a prioritized product backlog.
• Collaborating across teams. We win or lose as a team. Product managers play a critical role in creating alignment between engineering teams and other stakeholders. A collaborative attitude is essential to the job.
• Measuring success. Own the measures used to define success for your product. Success measures must be defined at the inception of a product and tracked throughout its lifecycle. Make measures visible to all stakeholders and interpret them into actionable conclusions and new hypotheses.

Must-Have Skills:

• 5-10 years working as a Product Manager or Technical Product Manager shipping enterprise class software, or relevant experience
• Strong technical understanding of L3-L7 networking including routing protocols, common network architectures and secure connectivity within cloud environments (AWS, Azure, GCP)
• Experience working alongside multiple disciplines (ex. Design, engineering, support, sales) and decision makers to ship software
• Excellent customer facing skills (empathy, problem solving, clear and succinct communicator)
• Ability to work with common software and networking tools like Postman or curl to interact with RESTful Web APIs, Terraform for automated provisioning of cloud networking resources
• Experience with up-to-date AI tools (agents and IDEs) for vibecoding and prototyping

Nice-to-Have Skills:

• Experience with modern SASE or SSE solutions (either building or implementing)
• Experience with large-scale distributed systems and cloud-native architectures
• Active participation in industry conferences, publications, or open-source projects related to networking or security

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Key responsibilities include:

• Designing and building a scalable customer training program focused on activation, adoption, and value realization
• Developing onboarding resources, workshops, and deep-dive content around our platform and products
• Defining and tracking the metrics that determine whether customers are achieving value, partnering with Sales and Customer Success to close gaps
• Partnering with Product and Product Marketing to build enablement materials aligned to new product releases and evolving use cases
• Serving as a resource and advisor to GTM teams for customer engagements, helping them articulate value and guide adoption
• Building and maintaining a knowledge base and self-service learning resources that scale beyond one-to-one engagement

You will be a key member of the Go-to-Market team and will work closely with Sales, Customer Success, Product, and Product Marketing to ensure our training approach evolves alongside our product and GTM strategy.

If you have 8+ years of experience in a customer-facing role such as sales engineering, solutions consulting, or technical enablement within AI/ML or enterprise technology organizations, and you are comfortable in front of both technical and executive audiences, then you may be a good fit for this role.

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The Sales Development Representative will be responsible for closing high-value clients and growing the LATAM market. They will use various tools and platforms to generate a steady pipeline of high-quality leads and conduct outbound calls, emails, and social media outreach to connect with potential clients.

Key responsibilities include: Prospecting and Lead Generation: Identify and research potential clients, focusing on those who could benefit from the company's products or services. Outbound Sales Efforts: Conduct outbound calls, emails, and social media outreach to connect with potential clients. Qualification of Leads: Assess the needs and challenges of prospective clients to determine if they align with the company's solutions. CRM Management: Maintain accurate and up-to-date information on all leads and prospects within the company's CRM system. Collaboration with Sales Teams: Work closely with Account Executives and other sales team members to ensure a smooth handoff of qualified leads. Market and Industry Research: Stay informed about trends, challenges, and opportunities in the fintech industry. Performance Tracking and Reporting: Regularly track and report on key performance metrics, such as the number of leads generated, outreach efforts, and conversion rates. Participation in Sales and Marketing Campaigns: Assist in the planning and execution of targeted sales and marketing campaigns. Continuous Learning and Development: Stay up-to-date with the company's products, services, and value propositions. Customer Feedback Loop: Gather feedback from prospects and clients about the company's offerings and share insights with the product and marketing teams to help refine and improve products and services.

Requirements include: 3+ years of experience in a sales or customer-facing role in financial services, payments, crypto, blockchain/digital asset technologies Fluent in English and Spanish, with experience working across North America and Latin America in B2B sales Experience in Lead Generation: Proven experience in prospecting, lead generation, and lead qualification Familiarity with Prospecting Tools: Experience using various prospecting tools and platforms, such as LinkedIn Sales Navigator, ZoomInfo, or similar tools to identify and engage with potential clients CRM Proficiency: Experience with Customer Relationship Management (CRM) software, such as Salesforce, HubSpot, or similar platforms

Preferred skills include: Excellent Communication Skills: Strong verbal and written communication skills Analytical Skills: Ability to analyze market data, understand industry trends, and identify opportunities for lead generation Time Management: Strong organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines Tech-Savvy: Comfortable using various sales and marketing tools, such as LinkedIn Sales Navigator, email automation platforms, and other lead generation tools Problem-Solving Skills: Ability to think critically and creatively to overcome objections and find solutions that meet the needs of potential clients Innovative Prospecting: Demonstrated ability to develop and implement innovative strategies for prospecting and lead generation, thinking outside the box to identify new opportunities Resilience and Persistence: Ability to handle rejection and maintain a positive attitude Industry Knowledge: Familiarity with the fintech industry, including knowledge of financial products, services, and industry challenges Personal Attributes: Customer-Centric Mindset: Strong focus on understanding customer needs and delivering value through the company's offerings Team Player: Ability to work collaboratively with colleagues to achieve common goals

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About the Role The Resident Growth Associate is a key player in Belong's mission to provide an exceptional experience for prospective residents, ensuring their journey to finding their dream home is seamless and delightful. This customer-facing role is responsible for managing initial interactions with potential residents, growing our pipeline of leads, and guiding them through the early stages of their experience with Belong.

Role Responsibilities Managing Communications Field calls, chat, email, and text messages to address inquiries and concerns from potential residents promptly. Serve as the first point of contact, creating a welcoming and informative experience.

Tour Coordination Schedule tours for prospective residents, capturing availability if scheduling is not possible. Notify residents of any tour changes or cancellations promptly. Provide post-tour follow-ups to address any remaining questions or concerns.

Lead Follow-Up and Support Proactively contact leads from the previous day who have not booked tours or started applications.

AI Tools and Process Optimization Assist in implementing new AI tools designed to improve efficiency and enhance the customer experience. Proactively identify opportunities to reduce response times and ensure inquiries are handled promptly and effectively.

Collaboration and Rapid Response Work closely with the operations and experience teams to ensure consistent and high-quality service delivery.

Requirements Advanced English Availability to work on Weekends Previous experience in a customer-facing or customer support role Minimum 2 years of experience Exceptional communication skills, both written and verbal Highly organized and detail-oriented, with the ability to manage multiple priorities Proficiency in using customer management tools and technology platforms like Intercom Ability to work in a fast-paced environment and respond to urgent needs effectively Familiarity with AI tools or a strong willingness to learn and adapt

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We believe in a world where homes are owned by regular people, not corporations. Our mission is to provide authentic belonging experiences, empowering residents to become homeowners and homeowners to achieve financial freedom.

About the Role

We are not just looking for a Home Occupancy Specialist, we are looking for someone who takes true ownership of the lease-end lifecycle. This role is about making sure renewals happen, move-outs are handled with care, and vacant homes get back to market fast.

As a Home Occupancy Specialist, you will manage a portfolio of homes from the first renewal outreach through signed agreement or full turnover coordination, always with a clear next step and zero dropped balls. For homeowners, this is the moment where Belong protects their returns. For residents, it's the moment where they feel valued or set up for a smooth exit.

How this is handled directly shapes trust, retention, and the health of the entire system. This is a fast-paced, detail-driven role for someone who anticipates, drives, and closes , someone who doesn't wait to be asked and cares deeply about getting things done right.

Role Responsibilities

Renewals

• Own the full renewal process from proactive outreach at 90–120 days before expiration through signed agreement.
• Use real-time market data to advise homeowners on competitive pricing.
• Negotiate terms with residents and execute lease amendments.

Move-Outs

• Manage everything when residents don't renew: notices, inspection scheduling, damage assessment, and deposit resolution.
• Ensure all move-outs are fairly handled, photo-documented, and compliant with state regulations.

Turnover & Re-listing

• Coordinate with Home Quality to get homes market-ready as fast as possible.
• Confirm listing details and trigger the re-listing workflow to minimize vacancy time.

Occupied Tours

• Show homes to prospective residents while the current resident is still in place.
• Keep the pipeline moving and vacancy time down.

Data Integrity

• Ensure every timeline milestone , Resident Gave Notice, Lease Renewed, Inspection Completed , is accurate and timely.
• Homeowners see this. The system depends on it.

What Success Looks Like

• Renewals are closed proactively, not chased reactively.
• Move-outs are handled fairly, documented properly, and resolved on time.
• Vacant homes are back on market as fast as possible.
• Homeowners feel informed and confident in their returns.
• SLAs and occupancy targets are consistently met.

About You

• You anticipate, drive, and close.
• You are comfortable managing multiple homes and workstreams at once.
• You stay calm and clear under pressure.
• You communicate directly and confidently with both residents and homeowners.
• You care about doing things right, not just moving things along.

Requirements

• 2–4+ years in a customer-facing or operational role, with a track record of managing multiple workstreams under pressure.
• Strong written and verbal English (mandatory).
• High attention to detail and strong organizational skills.
• Comfortable working with SLAs, metrics, and performance targets.
• Experience with Intercom or Asana, a background in hospitality or customer success, or familiarity with U.S. housing regulations are a strong plus.

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This role is all about managing speed and being organized; we’re looking for someone who can ensure all move-ins are successful. You will work with the operations and experience teams to ensure our new residents have a seamless experience when preparing for their dream move-in.

Responsibilities Own the entire move-in process and act as the main point of contact for new Belong residents. Work cross-functionally with the Operations team to QA and review homes once they are listed to monitor ongoing improvements (if any) to ensure a smooth move-in process once home is loved. Coordinate with external parties to ensure we have all information ready for smooth move-ins (HOA associations, utility companies, etc.) Work cross-functionally with the Experience team to ensure the resident hand-off post move-in is seamless and detailed if there are any follow-up items.

About You You are customer-centric: you are able to be empathetic, passionate and helpful when facing our community members. You are a strong communicator: you feel comfortable communicating verbally and in writing internally and externally. You are a proactive problem solver: you are able to expect situations before they are being reported to you and are quick to resolve, leveraging all resources available to you.

Requirements Strong previous customer-facing and operational role experience. Minimum 1-2 years of experience. Excellent verbal and written communication skills. Project/task management experience preferred. Able to work well with others and under pressure. Zendesk, Intercom, Asana experience required.

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We are seeking an experienced Principal Program Manager to join our Silicon IP team. As a Principal Program Manager, you will be responsible for managing complex projects across diverse teams, identifying and mitigating project risks, and reporting progress to leadership and customers.

Key Responsibilities:

• Act as the main contact for customers on IP programs
• Manage project schedules and deliverables
• Coordinate cross-functional teams globally
• Identify and mitigate project risks
• Report progress to leadership and customers
• Improve project management processes

The Impact You Will Have:

• Accelerate customer SoC product launches
• Reduce risk and improve delivery success
• Enhance Synopsys' reputation with key customers
• Drive adoption of Synopsys IP
• Shape internal best practices
• Mentor and support your team

What You’ll Need:

• BSEE or equivalent with 10+ years relevant experience
• Expertise in SoC design and IC manufacturing
• Strong program/project management skills
• Experience working with customers
• Excellent communication and leadership skills

Who You Are:

• Collaborative and customer-focused
• Analytical and organized
• Adaptable and proactive
• Strong communicator and leader

The Team You’ll Be A Part Of:

Join the Program Management Office within Silicon IP, collaborating globally with engineering, sales, and support teams to deliver innovative solutions for our customers.

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What you'll do

• Partner with cross-functional engineering, product, and business teams to define project scope, requirements, and success criteria.
• Develop and maintain comprehensive project plans, including schedules, resource allocation, dependencies, and risk mitigation strategies.

What you need

• A degree in Engineering, Applied Science, or equivalent practical experience.
• 10+ years of experience in customer-facing project or program management roles within an engineering environment.

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