The Head of Programmatic Outcomes (Product) shapes the product-led growth strategy, in-product activation design, and adoption loops that reach every knowledge worker , not account by account, but at population scale , in deep partnership with Anthropic’s Product, Growth Marketing, and Strategy functions.

This role sits at the intersection of Product, CS, Growth Marketing, and Strategy , and succeeds by leveraging what each of those teams already does well. You drive the activation playbook the entire Success function executes, co-design the in-product onboarding sequences that convert seat activation into habitual use, and partner alongside Product Engineering and the Systems capability leads to drive high fidelity feedback between users and builders.

The mandate is to make Claude products so easy to adopt that knowledge workers build habits around them , then codify the plays so they scale beyond what any account team could achieve alone. Success comes through influence and coordination across functions, filling genuine gaps.

Responsibilities:

• Drive the PLG activation strategy across Claude Teams, Claude for Enterprise, Claude Code, and API , partnering with Product PMs and Growth Marketing to define plays that drive adoption from first login to habitual daily use

• Co-design onboarding sequences, in-product nudges, and activation milestones with Product , then codify them so the Customer Success team and partners execute at scale

• Partner with Product and Strategy to define which usage signals indicate healthy vs. at-risk accounts and trigger the right human or automated interventions

• Partner closely with Product PMs to ensure the activation motion is built into the product, not bolted on , serving as the dedicated GTM voice advocating for UX patterns and enablement features that reduce time-to-value, and reducing duplication between Product-owned onboarding and CS-owned playbooks

• Develop and test hypothesis-driven activation plays across specific knowledge-worker use cases (Finance, Legal, HR, exec workflows) , codifying what converts at scale

• Hold the connective tissue across the Partners and Growth Marketing capability leads to ensure PLG motions are product-anchored, not just relationship-driven or campaign-driven , this leader is the integration point, not a parallel function

• Establish adoption benchmarks, population-level penetration metrics, and health indicators the programmatic team uses to track progress on the knowledge-worker gap

• Feed product activation learnings back into the Success motion , creating the intelligence loop between population-level data and account-level execution

You may be a good fit if you have:

• 8+ years in PLG, growth PM, product marketing, or CS strategy with direct ownership of activation or adoption metrics

• Experience designing and running product-led onboarding or activation programs at enterprise SaaS or AI companies , not just contributing to them

• Deep understanding of how product telemetry translates into adoption signals and how to trigger the right human and automated interventions

• Strong cross-functional fluency: you’ve worked embedded with Product teams while maintaining a GTM orientation and commercial accountability

• Track record of building programmatic motions that generate scale across a large customer base , not one-off account customizations

• Real perspective on what drives knowledge workers to build habits around new tools, backed by experience

Logistics

• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

• Visa sponsorship: We do sponsor visas! However, we aren’t able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

How we’re different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact , advancing our long-term goals of steerable, trustworthy AI , rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We’re an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.

XML job scraping automation by YubHub

We are seeking a dynamic sales professional to join our team in Seoul, Korea. As a Sales Account Manager, you will be responsible for leading sales activities and deal creation within government sectors, including High-Tech, Automotive, and Industrial Equipment.

What You'll Be Doing:

• Lead sales activities and deal creation within government sectors, including High-Tech, Automotive, and Industrial Equipment.
• Establish, develop, and maintain business relationships with key customer stakeholders to ensure renewal business and generate new business, meeting annual sales quotas.
• Drive access and build relationships with senior-level customer executives, aligning Ansys solutions with customer priorities.
• Document customer requirements, before-and-after capabilities, and success metrics to demonstrate ROI and enhance sale profitability.
• Develop sales and technical partnerships to identify and address key technical challenges and pain points.
• Facilitate multiyear deal contract negotiations and create ROI-based proposals to achieve mutually beneficial outcomes.
• Research, analyze, and maintain deep knowledge of assigned accounts, including organizational charts and sales processes.
• Coordinate internal and external ecosystems to maximize partnership value and ensure customer satisfaction.

The Impact You Will Have:

• Drive sustainable revenue growth through strategic relationship building and innovative deal-making.
• Expand Synopsys' presence in key government and commercial sectors by identifying and securing new business opportunities.
• Enhance customer satisfaction and loyalty by delivering tailored solutions that address critical business challenges.
• Demonstrate and communicate the value of Synopsys products and services through measurable ROI to customers.
• Strengthen Synopsys' competitive advantage by leveraging deep customer and market insights.
• Contribute to the achievement of sales quotas and growth targets, supporting Synopsys' overall business objectives.
• Build a robust network of executive relationships that fosters long-term collaboration and innovation.

What You'll Need:

• Bachelor’s degree in technical, engineering, business, or related field.
• 5+ years of experience in sales/account management OR 3+ years in government sales.
• Proven success in technical sales positions, with a track record of growing key accounts.
• Ability to manage multiple opportunities and priorities while tracking progress independently.
• Strong strategic planning, pricing proposal, and negotiation skills.
• Demonstrated executive presentation, persuasion, and communication skills.
• Fluent in English and the local language of the territory.
• Willingness to travel up to 50% as required.
• Understanding of engineering analysis and technology.
• Knowledge of Synopsys products/services and pricing practices (preferred).
• Familiarity with the specific territory, product line, or customer base (a plus).

Who You Are:

• Proactive and strategic thinker with strong leadership and team-building abilities.
• Excellent communicator, adept at presenting and persuading executive audiences.
• Highly organized, able to coordinate complex sales and customer issues.
• Resourceful networker, skilled at driving new contacts and maintaining relationships.
• Adaptable, capable of working independently and collaboratively with managerial guidance.
• Solution-oriented, with a keen understanding of customer needs and business priorities.

The Team You’ll Be A Part Of:

You will join a dedicated sales team in Seoul, Korea, focused on driving strategic partnerships and expanding Synopsys’ footprint in government and commercial sectors. The team collaborates closely with technical experts, account managers, and leadership to deliver innovative solutions and maximize customer impact. Together, you will shape the future of technology by enabling clients to leverage Synopsys’ portfolio for their most critical challenges.

Rewards and Benefits:

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

XML job scraping automation by YubHub

You are expected to build deep product fundamentals, reusable frameworks, and domain understanding that enable you to take on different problem spaces over time (e.g., quality, personalization, platform, or new experiences), based on business priorities. You will work closely with engineering, design, data science, and partner teams to define product direction, lead complex initiatives, and deliver step-function improvements in engagement, adoption, and task success across MAI surfaces such as Search, Browsing, and Copilot experiences.

Responsibilities:

• Own product direction and outcomes for a major area within MAI Suggestions, initially focused on Experiences and Growth—from problem framing through execution to measurable customer and business impact.
• Set and sustain a high-velocity product operating rhythm by creating clarity, generating energy, and reducing friction—accelerating decision-making and setting a high bar for pace, ownership, and execution across cross-functional teams.
• Enable rapid shipping, learning, and iteration by leveraging AI-powered tooling and tight cross-functional collaboration to compress delivery cycles, increase experimentation throughput, and deliver impact ahead of the curve.
• Identify and lead high-impact opportunities to improve user engagement, activation, retention, and task success using data, experimentation, and deep customer insights.
• Frame ambiguous problem spaces effectively, define clear success metrics, and translate insights into well-prioritized product bets and roadmaps.
• Lead cross-team and cross-org initiatives, influencing partner teams to deliver cohesive, high-quality experiences across MAI surfaces.
• Partner closely with engineering and data science to make informed trade-offs across UX quality, velocity, scalability, and model performance.
• Define and evolve metrics, evaluation frameworks, and experiments to assess experience quality, growth impact, and long-term value.
• Act as a product thought leader, shaping principles, best practices, and reusable approaches that scale beyond a single problem area.
• Communicate product strategy, trade-offs, and outcomes to senior stakeholders, driving alignment and informed decision-making.
• Mentor and raise the bar for other PMs through design reviews, strategic guidance, and shared ownership of product excellence.

Qualifications:

• Bachelor’s Degree AND 8+ years experience in product/service/program management or software development. OR equivalent experience.
• Proven track record of leading large-scope initiatives with measurable customer and business impact.
• Strong product judgment and strategic thinking, with the ability to connect customer needs to product direction and business outcomes.
• Deep customer empathy and UX intuition, especially in consumer-scale or AI-powered experiences.
• Strong analytical skills and comfort using data, experimentation, and evaluation frameworks to drive decisions.
• Experience influencing without authority, aligning senior stakeholders across teams.
• Excellent communication and collaboration skills in fast-paced, ambiguous environments.
• Experience mentoring other product managers is a plus.

Preferred Qualifications:

• Bachelor’s Degree AND 12+ years experience in product/service/program management or software development. OR equivalent experience.
• 4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
• 6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
• 6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).

XML job scraping automation by YubHub