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You&#39;ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin , from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.</p>\n<p>Your responsibilities will include developing trusted advisor relationships with customers, facilitating requirements gathering and process mapping, collaborating with engineers to translate customer requirements into Fin solution designs, monitoring Fin usage patterns to identify risks, recommending optimizations, and uncovering expansion opportunities.</p>\n<p>You&#39;ll maintain deep product knowledge of Fin&#39;s fast-expanding capabilities, remain market aware of the fast-evolving AI-agent industry, lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer, prioritize competing demands to drive the highest-value outcomes across your customer portfolio, and be the Voice of the Customer internally, advocating for customers&#39; needs and shaping our solutions strategy.</p>\n<p>To succeed in this role, you&#39;ll need 4-7 years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles, experience with business process mapping, requirements analysis, and solution design, strong technical acumen and passion for AI/agent-building, ability to simplify and communicate complex problems clearly across audiences, strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact, demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers, self-motivation, adaptability, and curiosity, and a high level of self-efficacy.</p>\n<p>We offer a competitive salary and meaningful equity, comprehensive medical, dental, and vision coverage, regular compensation reviews, unlimited access to Claude Code and best-in-class AI tools, flexible paid time off policy, paid Parental Leave Program, 401k plan &amp; match, in-office bicycle storage, and fun events for Intercomrades, friends, and family!</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_0d04c1ed-49f","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Intercom","sameAs":"https://www.intercom.com/","logo":"https://logos.yubhub.co/intercom.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/intercom/jobs/7416944","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$162,000 - $193,500","x-skills-required":["customer-facing experience","management consulting","strategy","advisory","enterprise SaaS CSM","business process mapping","requirements analysis","solution design","technical acumen","AI/agent-building","prioritization skills","self-motivation","adaptability","curiosity","self-efficacy"],"x-skills-preferred":[],"datePosted":"2026-04-18T15:58:23.220Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chicago, Illinois"}},"employmentType":"FULL_TIME","occupationalCategory":"Customer Success","industry":"Technology","skills":"customer-facing experience, management consulting, strategy, advisory, enterprise SaaS CSM, business process mapping, requirements analysis, solution design, technical acumen, AI/agent-building, prioritization skills, self-motivation, adaptability, curiosity, self-efficacy","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":162000,"maxValue":193500,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_dd2cd0b4-b70"},"title":"Senior Customer Success Manager","description":"<p>Job Title: Senior Customer Success Manager</p>\n<p>Location: Chicago, Illinois</p>\n<p>As a Senior Customer Success Manager at Intercom, you will partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. 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You will build scalable onboarding in partnership with our Revenue Enablement Onboarding Manager and ongoing enablement programs that blend Webflow product knowledge, technical acumen, and customer-facing skills, ensuring SEs, SAs, and CSMs are confident, credible, and effective at every stage of the customer journey.</p>\n<p>Our Solution Engineering, Solution Architecture, and Customer Success teams are critical to how customers experience and succeed with Webflow. This role directly shapes how these teams ramp, grow, and deliver value,driving stronger customer outcomes, higher adoption, and long-term retention. You’ll play a key role in scaling excellence across our most technical and strategic customer-facing teams.</p>\n<p>You’ll be a visible presence across these teams,especially during monthly in-person onboarding sessions at our San Francisco HQ and a trusted partner to Solutions and CS leadership.</p>\n<p><strong>About the role:</strong></p>\n<ul>\n<li>Location: Remote-first (United States; BC &amp; ON, Canada)</li>\n<li>You will be required to work from our SF office 1 week per month (subject to change) for team meetings, collaboration sessions, and other business needs as requested by leadership.</li>\n<li>Full-time</li>\n<li>Permanent</li>\n<li>Exempt</li>\n<li>The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We&#39;ve structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.</li>\n<li>United States (all figures cited below are in USD and pertain to workers in the United States)</li>\n<li>Zone A: $140,000 - $175,000</li>\n<li>Zone B: $133,000 - $166,000</li>\n<li>Zone C: $126,000 - $158,000</li>\n</ul>\n<p>This role is also eligible to participate in Webflow&#39;s company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.</p>\n<p><strong>Responsibilities:</strong></p>\n<ul>\n<li>Own the Solutions &amp; CS Enablement Journey</li>\n<li>Webflow product and platform knowledge</li>\n<li>Solution positioning and technical storytelling</li>\n<li>Customer lifecycle and use-case-driven workflows</li>\n</ul>\n<ul>\n<li>Design and deliver a thoughtful, role-specific programs for SEs, SAs, and CSMs, with a strong emphasis on:</li>\n<li>Blend VILT, self-paced learning, hands-on labs, and in-person sessions, including monthly facilitation at SF HQ for revenue new hires.</li>\n<li>Partner closely with Product, Engineering, Sales, RevOps, and CS leadership to ensure onboarding content is accurate, current, and aligned to roadmap and GTM priorities.</li>\n<li>Define clear ramp milestones, certifications, and readiness criteria by role.</li>\n</ul>\n<ul>\n<li>Partner with Solutions &amp; Customer Success Leadership</li>\n<li>Serve as the strategic enablement partner to SE, SA, and CS leaders.</li>\n<li>Equip managers with coaching frameworks, role-specific playbooks, and skill assessment tools to support ongoing development.</li>\n<li>Establish tight feedback loops to identify skill gaps, product knowledge needs, and performance trends across teams.</li>\n</ul>\n<ul>\n<li>Lead Ongoing Role &amp; 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We empower our people to take ownership and be accountable for – and beyond client work.</p>\n<p><strong>The Role</strong></p>\n<p>As a SAFE AGILE Expert, you will be accountable for ensuring new and existing teams are enabled to deliver business impact by establishing SAFE AGILE regimes and introducing sustainable agile behaviours. You will achieve this through coaching, constructive challenge and sharing personal experiences with our clients and your teams.</p>\n<p>Beyond delivery ownership, you are serving as trusted advisor, facilitator, coach, and trainer: You will coach inclusively, encouraging creativity and problem-solving techniques, building and maintaining strong partnerships with our clients.</p>\n<p><strong>About You</strong></p>\n<ul>\n<li>You are an expert in SAFE AGILE and/or Scrum, Scale, SAFE, LeSS and related methodologies who has successfully implemented SAFE AGILE regimes in different cultures and environments, supporting teams of varying size and complexity. Accompanying certifications as an Agile Coach, Scrum Master certification (CSM, PSM), Product Owner, or Release Train Engineer are nice-to-have</li>\n<li>You have demonstratable experience in implementing large scale digital solutions and platforms in multi-vendor environments</li>\n<li>You are comfortable challenging and advising our clients, in a way that encourages them to improve and embed new ways of working</li>\n<li>You have a good understanding of customer interaction technology stacks such as Salesforce, Adobe and SAP Hybris and their re-usability principles</li>\n<li>You offer excellent training, moderation, and facilitation skills</li>\n<li>You have strong written and verbal communication skills in German and English</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<ul>\n<li>Industry-leading compensation and benefits</li>\n<li>Top training and development opportunities</li>\n<li>Curious to learn more? We’d love to hear from you.... Join us today!</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_efbf8824-b56","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Infosys Consulting - Europe","sameAs":"https://jobs.workable.com","logo":"https://logos.yubhub.co/view.com.png"},"x-apply-url":"https://jobs.workable.com/view/t9nzV8e2Hz5zj9g3jayPVy/safe-agile-expert-(m%2Fw%2Fd)-in-united-kingdom-at-infosys-consulting---europe","x-work-arrangement":"onsite","x-experience-level":"mid","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["SAFE AGILE","Scrum","Scale","SAFE","LeSS","Agile Coach","Scrum Master certification (CSM, PSM)","Product Owner","Release Train Engineer","customer interaction technology stacks","Salesforce","Adobe","SAP Hybris"],"x-skills-preferred":["data science","creative design expertise","inventive and open mindset"],"datePosted":"2026-03-09T16:52:08.813Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"United Kingdom"}},"employmentType":"FULL_TIME","occupationalCategory":"Consulting","industry":"Consulting","skills":"SAFE AGILE, Scrum, Scale, SAFE, LeSS, Agile Coach, Scrum Master certification (CSM, PSM), Product Owner, Release Train Engineer, customer interaction technology stacks, Salesforce, Adobe, SAP Hybris, data science, creative design expertise, inventive and open mindset"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_41e8b744-cdb"},"title":"Senior Process Operations Specialist","description":"<p>We Are:</p>\n<p>At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content.</p>\n<p>You Are:</p>\n<p>You are an experienced process operations specialist with a keen eye for detail and a passion for continuous improvement. You possess a strong background in quantitative disciplines such as computer science, engineering, mathematics, or economics, complemented by formal training in Process and Continuous Improvement frameworks and Project Management methodologies. Your excellent communication skills enable you to effectively convey complex information to both internal and external stakeholders. You thrive in a collaborative environment, demonstrating a proven ability to lead cross-functional project teams and drive process optimization initiatives. You have experience in implementing PPM Portfolio and Project Management tools. You are committed to staying up-to-date with best practices and new methodologies, always seeking opportunities to enhance in-house techniques and processes.</p>\n<p>What You’ll Be Doing:</p>\n<ul>\n<li>Define, implement, and control Product Operational overall processes, including Service Management and Project Management.</li>\n<li>Charter and evaluate existing processes to identify and implement improvements.</li>\n<li>Define and measure key indicators and metrics for up and downstream improvements.</li>\n<li>Align and define interfaces with different engineering groups and entities.</li>\n<li>Organize and accelerate cross-functional project teams for global process definition and roll out.</li>\n<li>Communicate and train teams on Processes and related tools.</li>\n<li>Collect up-to-date best practices and new methodologies applicable to in-house techniques and processes.</li>\n</ul>\n<p>The Impact You Will Have:</p>\n<ul>\n<li>Accelerate our Product Operations processes definition, implementation, and compliance.</li>\n<li>Enhance the efficiency and effectiveness of our service and project management practices.</li>\n<li>Drive continuous improvement initiatives to optimize operational workflows.</li>\n<li>Facilitate collaboration and alignment across various engineering groups and entities.</li>\n<li>Ensure that teams are well-trained and equipped to utilize processes and tools effectively.</li>\n<li>Contribute to the overall success and innovation of Synopsys by implementing best practices and new methodologies.</li>\n</ul>\n<p>What You’ll Need:</p>\n<ul>\n<li>MSc degree in a quantitative discipline such as computer science, engineering, mathematics, economy, or other related fields.</li>\n<li>Demonstrable experience in formal Continuous Improvement frameworks (e.g., ITIL) and Formal Project Management (e.g., PMP, PRINCE2, CSM) with relevant training and credentials.</li>\n<li>Demonstrated experience in implementing PPM Portfolio and Project Management tools (e.g., Clarity).</li>\n<li>Excellent written and verbal English communication skills, both to internal and external stakeholders.</li>\n<li>Proven ability to craft actionable messaging to peers and drive process improvements.</li>\n<li>7+ years of relevant experience in Continuous Improvement and/or Project Management (or related areas).</li>\n<li>Previous experience in Consulting role(s) is also a plus.</li>\n</ul>\n<p>The Team You’ll Be a Part Of:</p>\n<p>You will be part of a dynamic and innovative team focused on defining, implementing, and optimizing product operational processes. Our team collaborates closely with various engineering groups and entities to ensure alignment and efficiency across the organization. We are committed to continuous improvement and the adoption of best practices, driving the success of Synopsys through effective process management and project execution.</p>\n<p>Rewards and Benefits:</p>\n<p>We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_41e8b744-cdb","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Synopsys","sameAs":"https://careers.synopsys.com","logo":"https://logos.yubhub.co/careers.synopsys.com.png"},"x-apply-url":"https://careers.synopsys.com/job/moreira/senior-process-operations-specialist/44408/92378400880","x-work-arrangement":"onsite","x-experience-level":"senior","x-job-type":"employee","x-salary-range":null,"x-skills-required":["MSc degree in a quantitative discipline","formal Continuous Improvement frameworks","Formal Project Management","PPM Portfolio and Project Management tools","excellent written and verbal English communication skills","proven ability to craft actionable messaging","7+ years of relevant experience in Continuous Improvement and/or Project Management"],"x-skills-preferred":["computer science","engineering","mathematics","economics","ITIL","PMP","PRINCE2","CSM","Clarity"],"datePosted":"2026-03-08T22:18:21.358Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Moreira, Porto, Portugal"}},"occupationalCategory":"Engineering","industry":"Technology","skills":"MSc degree in a quantitative discipline, formal Continuous Improvement frameworks, Formal Project Management, PPM Portfolio and Project Management tools, excellent written and verbal English communication skills, proven ability to craft actionable messaging, 7+ years of relevant experience in Continuous Improvement and/or Project Management, computer science, engineering, mathematics, economics, ITIL, PMP, PRINCE2, CSM, Clarity"}]}