{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/skill/cs-strategy"},"x-facet":{"type":"skill","slug":"cs-strategy","display":"Cs Strategy","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_55a398b5-cf5"},"title":"Head of Programmatic Outcomes — Product","description":"<p><strong>About the role</strong></p>\n<p>The Head of Programmatic Outcomes (Product) shapes the product-led growth strategy, in-product activation design, and adoption loops that reach every knowledge worker , not account by account, but at population scale , in deep partnership with Anthropic’s Product, Growth Marketing, and Strategy functions.</p>\n<p>This role sits at the intersection of Product, CS, Growth Marketing, and Strategy , and succeeds by leveraging what each of those teams already does well. You drive the activation playbook the entire Success function executes, co-design the in-product onboarding sequences that convert seat activation into habitual use, and partner alongside Product Engineering and the Systems capability leads to drive high fidelity feedback between users and builders.</p>\n<p>The mandate is to make Claude products so easy to adopt that knowledge workers build habits around them , then codify the plays so they scale beyond what any account team could achieve alone. Success comes through influence and coordination across functions, filling genuine gaps.</p>\n<p><strong>Responsibilities:</strong></p>\n<ul>\n<li>Drive the PLG activation strategy across Claude Teams, Claude for Enterprise, Claude Code, and API , partnering with Product PMs and Growth Marketing to define plays that drive adoption from first login to habitual daily use</li>\n</ul>\n<ul>\n<li>Co-design onboarding sequences, in-product nudges, and activation milestones with Product , then codify them so the Customer Success team and partners execute at scale</li>\n</ul>\n<ul>\n<li>Partner with Product and Strategy to define which usage signals indicate healthy vs. at-risk accounts and trigger the right human or automated interventions</li>\n</ul>\n<ul>\n<li>Partner closely with Product PMs to ensure the activation motion is built into the product, not bolted on , serving as the dedicated GTM voice advocating for UX patterns and enablement features that reduce time-to-value, and reducing duplication between Product-owned onboarding and CS-owned playbooks</li>\n</ul>\n<ul>\n<li>Develop and test hypothesis-driven activation plays across specific knowledge-worker use cases (Finance, Legal, HR, exec workflows) , codifying what converts at scale</li>\n</ul>\n<ul>\n<li>Hold the connective tissue across the Partners and Growth Marketing capability leads to ensure PLG motions are product-anchored, not just relationship-driven or campaign-driven , this leader is the integration point, not a parallel function</li>\n</ul>\n<ul>\n<li>Establish adoption benchmarks, population-level penetration metrics, and health indicators the programmatic team uses to track progress on the knowledge-worker gap</li>\n</ul>\n<ul>\n<li>Feed product activation learnings back into the Success motion , creating the intelligence loop between population-level data and account-level execution</li>\n</ul>\n<p><strong>You may be a good fit if you have:</strong></p>\n<ul>\n<li>8+ years in PLG, growth PM, product marketing, or CS strategy with direct ownership of activation or adoption metrics</li>\n</ul>\n<ul>\n<li>Experience designing and running product-led onboarding or activation programs at enterprise SaaS or AI companies , not just contributing to them</li>\n</ul>\n<ul>\n<li>Deep understanding of how product telemetry translates into adoption signals and how to trigger the right human and automated interventions</li>\n</ul>\n<ul>\n<li>Strong cross-functional fluency: you’ve worked embedded with Product teams while maintaining a GTM orientation and commercial accountability</li>\n</ul>\n<ul>\n<li>Track record of building programmatic motions that generate scale across a large customer base , not one-off account customizations</li>\n</ul>\n<ul>\n<li>Real perspective on what drives knowledge workers to build habits around new tools, backed by experience</li>\n</ul>\n<p><strong>Logistics</strong></p>\n<ul>\n<li>Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience</li>\n</ul>\n<ul>\n<li>Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience</li>\n</ul>\n<ul>\n<li>Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position</li>\n</ul>\n<ul>\n<li>Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.</li>\n</ul>\n<ul>\n<li>Visa sponsorship: We do sponsor visas! However, we aren’t able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.</li>\n</ul>\n<p><strong>How we’re different</strong></p>\n<p>We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact , advancing our long-term goals of steerable, trustworthy AI , rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We’re an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.</p>\n<p><strong>Come work with us!</strong></p>\n<p>Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_55a398b5-cf5","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Anthropic","sameAs":"https://www.anthropic.com/","logo":"https://logos.yubhub.co/anthropic.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/anthropic/jobs/5153580008","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$315,000-$350,000 USD","x-skills-required":["PLG","growth PM","product marketing","CS strategy","activation","adoption metrics","product telemetry","adoption signals","human and automated interventions","cross-functional fluency","GTM orientation","commercial accountability","programmatic motions","large customer base","knowledge workers","habit formation"],"x-skills-preferred":[],"datePosted":"2026-04-18T15:51:21.974Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Francisco, CA"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"PLG, growth PM, product marketing, CS strategy, activation, adoption metrics, product telemetry, adoption signals, human and automated interventions, cross-functional fluency, GTM orientation, commercial accountability, programmatic motions, large customer base, knowledge workers, habit formation","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":315000,"maxValue":350000,"unitText":"YEAR"}}}]}