This position requires a deep understanding of cryptocurrencies, blockchain technology, financial operations, and risk management. The ideal candidate will possess strong technical skills, the ability to handle complex tasks, organisational knowledge, and effective communication and influence capabilities.

Key Responsibilities:

• Leverage deep understanding of traditional financial services, products and strategies as required to provide thought leadership and strategic support to Anchorage Digital clients and the goals they have to implement their own strategies.

• Efficiently manage all Counterparty and Client settlement requests within agreed SLAs. Monitor progress towards meeting established KPIs for trade operations.

• Support day-to-day spot, lending, and derivatives operations, ensuring all relevant processing and maintenance functions are completed accurately, within prescribed time-frames, and in accordance with established procedures.

• Utilize blockchain explorers, trading platforms, and other relevant software and tools to reconcile and monitor the activity of different digital assets across both internal ledgers and external systems (banks, custodians, etc.).

• Perform cash positioning and inventory management for various product flows to ensure that we have the right assets at the right place at the right time to optimise the firm’s treasury management, mitigate risks, and streamline client settlements.

• Work with engineering and product teams to streamline trading, settlement, and risk operations workflows

• Collaborate with the Accounting and Finance teams to ensure timely provision of accurate trade and settlement data and assist in the resolution of breaks.

• Develop and implement process improvement initiatives to ensure optimal operational efficiency

• Have an understanding of the crypto industry’s landscape, tokens and protocols, and the different verticals in which they’re deployed (staking, governance, etc.).

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You will serve as a subject matter expert for the Global Markets suite of products, providing high touch service and support to our high value institutional clients across multiple segments, including protocols, venture capital, and hedge funds. You are detail oriented, empathetic, problem solver with a bias for action.

Key responsibilities include:

• Drive incremental trading volume market share gains for the Global Markets business for crypto native firms such as protocols, VC's and other buy side firms.
• Be the first point of contact for all things global markets to multiple client segments. You will solve their needs quickly by leveraging your internal relationships.
• Establish sales methodologies and sales operational processes to improve offensive go-to-market posture.

Additional responsibilities include helping inform the targeted go to market strategy, leading client or product specific campaigns or projects, and acting as a brand ambassador for Anchorage Digital.

We have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the Institutional Sales Representative role.

To be successful in this role, you will need:

• 8+ years of work experience in sales trading or prime brokerage sales
• A minimum of 2+ years of direct experience in the crypto industry
• Strong technical knowledge and passion for blockchain and cryptocurrencies, including staking and governance
• A strong network of institutional clients (all types) and peers active in digital assets industry
• Enjoy working in a fast-paced, start-up environment
• Excellent communication skills, relationship management, and sales acumen

Although not a requirement, bonus points if you were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system.

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As a Member of Relationship Management, you will be a key member of the Anchorage Digital sales team. Your primary responsibility will be to generate new revenue opportunities through cross-selling, as well as driving organic revenue by growing and protecting wallet share.

In this role, you will be responsible for delivering Anchorage’s full suite of digital asset services and understanding the needs and opportunities of your specific client portfolio and monetizing them.

Members of the sales organization at Anchorage Digital are integral to driving forward the growth and future success of the company by originating, developing, and maintaining high-value client relationships, and monetizing our products and services.

Members of the team are expected to drive revenue for the firm, as well as being ambassadors for the company and our industry, building Anchorage Digital’s reputation as a trusted partner.

Members of the team are expected to work in a collaborative manner with their peers across the team as well as the broader organization, sharing insights, solving problems, and driving new initiatives that will serve the needs of our clients and attract new customers to the platform.

Skills required include professional communication, negotiation, creative thinking, and problem-solving.

As an RM team member, you are expected to develop account plans and strategies to drive revenue growth, build and maintain a robust pipeline, and provide visibility into the opportunities using our CRM system.

In addition to managing your portfolio of clients, you will also be involved in helping to drive the broader sales efforts around high-net-worth/family offices and crypto asset manager/VCs.

Everyone is expected to become educated on all aspects of the Anchorage Digital platform and our unique value proposition, and continue to update their knowledge of our platform and developments in the industry.

We have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the Member of Relationship Manager role:

Technical Skills:

• Demonstrate complete conceptual knowledge and full understanding of the Anchorage Digital platform and products with expertise in the area of high-net-worth/family offices and crypto asset manager/VCs.

• Apply analytical and problem-solving skills to identify ways to leverage the Anchorage platform to solve problems for clients and demonstrate our value proposition.

• Resolve a wide range of client issues in creative ways, suggesting different potential approaches and adapting to dynamic circumstances.

Complexity and Impact of Work:

• Apply judgment in evaluating deals and presenting the right course of action, which could involve restructuring pricing proposals, operational solutions, etc.

• Work autonomously, defining priorities to grow and protect revenue by applying creative problem-solving skills with minimal supervision.

• Take full responsibility to drive the entire lifecycle of a deal, from origination to closure, and execute deals decisively with optimal revenue outcomes for the firm.

• Work with clients to help them achieve their objectives and solve problems across a diverse scope of needs.

• Proactively identify new opportunities and maintain a robust pipeline with minimal intervention.

• Participate in the hiring process by submitting referrals, conducting interviews, meeting candidates, attending recruiting events, or presenting externally.

Organizational Knowledge:

• Stay abreast of the Anchorage strategy and actively deliver upon expanding our lead in the buy-and-hold customer base, establishing a foothold with RIAs and large asset managers, capitalizing on our strength in safe settlement, and being great at regulation without forcing it on our clients.

• Understand how the company’s priorities relate to our customer segments and product offerings, and source opportunities to drive revenue that supports the priorities of the firm.

Communication and Influence:

• Be a role model and embody our culture pillars. Promote a positive working environment through proper listening, speaking, and empathy with team members.

• Contribute to cross-functional projects, collaborate with our team and adjacent teams to solve problems, and assist or teach other team members.

• Adapt communication both internally and externally in an effective manner, explaining and convincing others the need to adapt or change processes, policies, structures, and methods to help grow revenue efficiently.

• Enhance relationships and your network with senior internal and external stakeholders that impact the success of the sales team.

You may be a fit for this role if you have:

• Institutional account management experience within digital assets, financial services, and/or SaaS, with a strong track record of closing deals and hitting targets, within the APAC region.

• Direct crypto industry experience and network is required, and strong technical knowledge of digital assets.

• Team player and collaborative approach.

• Strong executive presence and ability to articulate Anchorage Digital’s unique value proposition.

• A strong network of institutional clients (all types) and peers active in digital assets and/or fintech.

• Desire to work in a fast-paced, start-up environment.

Although not a requirement, bonus points if you:

• Were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system.

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