We are looking for someone to support our sales team in the sale of new and used cars. You will work with CRM systems, take on cross-departmental tasks, prepare deliveries and test drives independently, and support calculations.

Start: August 2026 Duration: 6 months

Requirements:

• Study of Automotive Business or a comparable course of study
• Secure handling of MS Office, especially Excel
• High organisational talent
• High team and communication skills
• Independent working style
• Reliability and high motivation
• Possession of a driving licence of class B

Exclusive insights behind the scenes:

Experience the Porsche Centre Stuttgart at: www.porsche-stuttgart.de and www.facebook.com/porsche-zentrum-stuttgart

Application guidelines:

Please fill out our online application form and attach your complete application documents at the end, consisting of cover letter, curriculum vitae, work and school certificates, and possibly further certifications.

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Responsibilities:

• Own end-to-end account management process for assigned accounts, including developing account plans, coordinating resources, and ensuring execution across the customer lifecycle
• Achieve opportunity generation and sales targets within assigned territory/accounts
• Engage radiology administrators, technologists, IT, and procurement stakeholders to assess needs and position Bayer solutions
• Use data analytics, targeting tools, and robust CRM systems to generate and close new opportunities
• Coordinate seamless sales handoff to relevant service, implementation, or renewal teams, ensuring customer commitments are well-documented and continuity of engagement is maintained post-sale

Requirements:

• Experience in healthcare sales or inside sales experience (medical device, software, or pharma)
• Demonstrated knowledge of radiology with strong knowledge of medical devices, software, contrast media, and service portfolio
• Strong virtual/remote engagement skills , phone, email, and digital platforms
• Personal strengths include communication, objection-handling, and consultative selling skills
• Ability to deal with ambiguity; learn on the fly in a safe to try environment, and critical thinking skills

Preferred Qualifications:

• Committed to advancing the U.S. Radiology landscape through a deep personal passion for improving patient outcomes
• Bachelor’s degree in business, marketing, life sciences, or related discipline
• Ability to use company generated AI tools

Additional Compensation:

• Bonus or incentive compensation (if relevant)
• Health care, vision, dental, retirement, PTO, sick leave, etc.

This posting will be available for application until at least 4/24/2026.

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Responsibilities:

Go-to-Market Strategy:

• Own the Go-to-Market planning process, including quarterly and annual cycles, and collaborate with Finance on target setting.
• Develop the strategy for segmenting territories and accounts.
• Identify market opportunities, assess competitive dynamics, and inform regional expansion priorities.
• Support Go-to-Market execution for alliances, focusing on co-selling, managing the partner pipeline, and facilitating joint planning.
• Analyze region-specific sales metrics and pipeline dynamics to develop proactive insights.

Cross-Functional Leadership:

• Lead collaboration across Strategy and RevOps, Sales Enablement, Strategic Finance, Product, and Marketing teams to ensure alignment.
• Prepare executive-level materials including performance reviews, strategic planning sessions, and board updates.
• Drive cross-functional alignment on go-to-market execution.

Operations & Infrastructure:

• Execute critical processes including strategic account transitions, CRM configurations, and market data management.
• Optimize the sales technology stack and ensure effective adoption of Salesforce and other sales tools.
• Ensure smooth operations across complex, multi-stakeholder sales motions typical in enterprise B2B software.

Requirements:

• 8-10+ years of experience in B2B SaaS or enterprise software, including direct experience in sales strategy, revenue operations, or commercial GTM roles
• Strong analytical capabilities with demonstrated ability to convert complex data into actionable insights
• Proven experience designing territories, setting quotas, and building variable compensation plans for enterprise sales teams
• Extensive experience with enterprise CRM systems (Salesforce required) and business intelligence tools
• Strong cross-functional skills with the ability to influence without direct authority and partner effectively with C-level stakeholders and senior sales leadership
• Experience advising or partnering with regional leadership on GTM strategy
• Business-level Japanese required; English proficiency strongly preferred

Preferred Qualifications:

• Track record of scaling sales organizations through 3x+ growth periods in B2B software
• Experience in Chief of Staff or Business Operations roles supporting regional leadership, go-to-market strategies for alliances, or consulting
• MBA or advanced degree

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You will serve as a strategic partner, shaping how we win in Australia and New Zealand while building the operational foundations to scale , and contributing to the broader APJ regional strategy.

You'll start as an individual contributor with the opportunity to build and lead a team over time as the business scales. From day one, you'll work closely with S&O counterparts across Japan, South Korea, Singapore, India, and the wider APJ region to share best practices and drive consistency across the region.

Responsibilities:

Go-to-Market Strategy:

• Own the Go-to-Market planning process for Australia/NZ, including quarterly and annual cycles, and collaborate with Finance on target setting.
• Develop the strategy for segmenting territories and accounts across ANZ, with an eye to how it fits into the broader APJ portfolio.
• Identify market opportunities, assess competitive dynamics, and inform regional expansion priorities , both within ANZ and in coordination with adjacent APJ markets.
• Support Go-to-Market execution for alliances, focusing on co-selling, managing the partner pipeline, and facilitating joint planning.
• Analyze region-specific sales metrics and pipeline dynamics to develop proactive insights, and benchmark against other APJ markets where useful.

Cross-Functional & Regional Leadership:

• Lead collaboration across Strategy and RevOps, Sales Enablement, Strategic Finance, Product, and Marketing teams to ensure alignment.
• Partner with S&O leaders across APJ (Japan, South Korea, Singapore, India, ASEAN) to align on regional standards, share insights, and drive consistency in how we operate across the region.
• Prepare executive-level materials including performance reviews, strategic planning sessions, and board updates for ANZ and APJ leadership.
• Drive cross-functional alignment on go-to-market execution across ANZ and contribute to APJ-wide initiatives.

Operations & Infrastructure:

• Execute critical processes including strategic account transitions, CRM configurations, and market data management.
• Optimize the sales technology stack and ensure effective adoption of Salesforce and other sales tools.
• Ensure smooth operations across complex, multi-stakeholder sales motions typical in enterprise B2B software.

You may be a good fit if you have:

• 15 to 18 years of experience in B2B SaaS or enterprise software, including direct experience in sales strategy, revenue operations, or commercial GTM roles
• Demonstrated knowledge of the broader APJ region, with exposure to GTM dynamics across multiple APJ markets (e.g., ANZ, Japan, South Korea, Singapore, India, ASEAN)
• Strong analytical capabilities with demonstrated ability to convert complex data into actionable insights
• Proven experience designing territories, setting quotas, and building variable compensation plans for enterprise sales teams
• Extensive experience with enterprise CRM systems (Salesforce required) and business intelligence tools
• Strong cross-functional skills with the ability to influence without direct authority and partner effectively with C-level stakeholders and senior sales leadership
• Experience advising or partnering with regional leadership on GTM strategy
• Based in Australia with working proficiency in English

Strong candidates may also have:

• Track record of scaling sales organizations through 3x+ growth periods in B2B software
• Prior people management experience, or readiness to build and lead a team as the function scales
• Experience working across multiple APJ markets or coordinating regionally distributed S&O work
• Experience in Chief of Staff or Business Operations roles supporting regional leadership, go-to-market strategies for alliances, or consulting
• MBA or advanced degree

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Day-to-day, you'll quarterback complex deals through CPQ, contract management, and internal approvals. Over time, you'll also identify and drive improvements to the systems and workflows you operate in , embedding approved deal structures into Salesforce, improving CPQ configurations, and helping build the operational infrastructure that lets a lean team support enterprise deal volume at scale.

Responsibilities:

• Quarterback deals through internal processes , CPQ quote-building, approval routing, contract execution , ensuring accurate, timely completion
• Own Anthropic’s deal-making execution processes, ensuring that all commercial workflows can seamlessly navigate internal processes
• Build AI-native tooling with internal teams to meaningfully scale our commercial processes
• Optimise operational workflows that reduce friction in the sales cycle and accelerate time-to-close
• Act as the bridge between Sales and supporting teams, maintaining contract and compliance management systems and ensuring agreement terms align with company standards
• Maintain visibility on high-priority deals, providing appropriate escalation paths when commercial terms require executive input
• Collaborate with Legal teams to validate that agreements reflect the correct commercial intent and approvals
• Track and analyse deal patterns to identify bottlenecks and propose data-driven improvements to our sales operations
• Maintain and improve deal documentation: approval policies, pricing guidelines, SKU guidance, and process playbooks

You may be a good fit if you:

• Have 3+ years of experience in deal desk, sales strategy, commercial operations, or related roles, preferably in a high-growth technology environment
• Are comfortable both executing within existing systems (CPQ, SFDC, contract platforms) and improving those systems as you go
• Bring a detail-oriented, process-improvement mindset: you notice when something is manual or error-prone and you want to fix it
• Have excellent communication and stakeholder management abilities, with proven success coordinating across multiple departments
• Strong project management skills with experience juggling multiple critical initiatives
• Bias toward action and comfort operating in ambiguity
• Have experience with CRM systems, CPQ tools, and contract management platforms
• Have a collaborative mindset and enjoy solving complex problems through cross-functional partnership

Strong candidates may also have:

• Experience with Salesforce, CPQ tools (Nue, Apttus, Steelbrick), or contract management platforms (Ironclad, Docusign CLM)
• Background in project management, sales strategy, or commercial operations, where you’ve balanced operational excellence with building scaled systems
• Experience with deal operations at companies with subscription and/or consumption-based business models
• Knowledge of enterprise software contract terms and industry-standard commercial practices
• Understanding of AI business models and the unique commercial considerations

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At Cloudflare, we're on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

As a Marketing Events & Campaigns Intern, you will play a crucial supporting role in the successful execution of Cloudflare's marketing initiatives. This is an exciting opportunity to gain hands-on experience across a variety of marketing channels, including webinars, trade shows, and digital advertising.

Responsibilities

• Assist with the logistical planning and execution of virtual webinars and in-person trade shows, including scheduling, vendor coordination, and materials preparation.
• Support the development and deployment of digital ad campaigns across various platforms, ensuring proper tracking and optimization.
• Coordinate the readiness of marketing assets, such as website banners, email communications, and landing pages, collaborating with design and content teams.
• Help manage and track leads generated from events and campaigns, ensuring data accuracy and timely follow-up.
• Contribute to post-event and campaign reporting by gathering data and assisting with performance analysis.
• Participate in team meetings and contribute ideas for improving marketing processes and campaign effectiveness.

Skills & Qualifications

• Currently pursuing a Bachelor's degree in Marketing, Communications, Business, or a related field.
• Available for a full-time 12-week internship, working from one of our US hub offices 3-5 days a week during the summer (May-Aug).
• Strong organizational skills with a keen eye for detail and the ability to manage multiple tasks simultaneously.
• Excellent written and verbal communication skills.
• Familiarity with digital marketing concepts and platforms is a plus.
• Proactive attitude with a desire to learn and contribute in a fast-paced environment.
• Ability to collaborate effectively within a team and with cross-functional partners.
• Proficiency with standard office productivity tools (e.g., Google Workspace, Microsoft Office).

Bonus Points

• Previous experience (academic or professional) with event coordination or digital campaign support.
• Understanding of lead tracking and CRM systems.

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

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This is a full-time position based in Japan. The CS Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a CS Specialist, Premium Support, you will be responsible for providing end-to-end support to key members of our community, including but not limited to the Luxury segment.

You will primarily take ownership of cases, ensuring complete resolution while fostering strong relationships with our users along the way. CS Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They should also be adaptable and responsive in our fast-paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality.

As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below. The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs.

A Typical Day: The responsibilities listed below are not exhaustive. Given the fast-moving nature of this work, the responsibilities set out below may change and additional duties may be assigned as needed.

Complex case management: Provide the highest level of service to our community in each and every case - Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools, including but not limited to livechat, social platforms, messaging, and directly through the phone - Take end-to-end ownership of all assigned cases: ensuring a complete final resolution (or settlement, final decision, etc) is reached based on workflows & management guidelines, fostering the relationship with our users along the way, and escalating accurately to other teams when appropriate - Demonstrate ownership mentality & good judgment as well as skill to question, adapt, and deviate from the workflow when needed only through management approval - Be highly receptive to feedback from Management and Quality, and quickly adopt behaviors to improve the quality of your work - Understands multiple perspectives on a topic or situation, and able to evaluate and present multiple options for addressing a problem - Can be brought to engage more with senior stakeholders and to collaborate cross-functionally, with help from management

Combining efficiency with bespoke quality: Provide personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention - Displays an ability to handle a larger volume of cases without negatively impacting the quality of the interaction & the resolution - Proactively anticipate and identify opportunities to enhance the user experience, and with the support of management, offers tailored solutions and recommendations that go above and beyond their expectations, and ensuring a seamless and memorable experience throughout their interactions with Airbnb - Resolve user issues quickly and to a high level of mutual satisfaction, considering specific context and circumstances - Personalize communications to users, demonstrating the highest hospitality standards

Participating in your team’s improvement: Leverage your functional operational knowledge to proactively support the team success - Provide insights about community experience and continuous improvement opportunities to your Management - Help document ways of working, best practices, and the norms for your service(s) as requested by management - Provides technical/functional/SME to less experienced members of the team - Shares ideas to improve processes and ways of working - Willing to take on various tasks and responsibilities as needed (including moving teams) and showing openness to new challenges and a proactive approach to work

Stakeholder engagement: You have gained the trust of internal & external stakeholders through effective relationship management and delivering results - Displays flexibility, openness and approachability when resolving issues - Understands key drivers of your function and how they relate to one another, as well as the business impact of those metrics - You are on-call to handle emergency situations in the evenings & weekends

Your Expertise:

Your background & experience - 3+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts - Hospitality experience is a plus, in particular working for technology platforms. Prior experience using phone, messaging, or live chat to interact with users/customers is preferred. - Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner, and demonstrated ability to explain complex ideas simply and clearly. - Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs

Your skills & expertise - Very good verbal and written communication skills for providing exceptional customer service to guests/hosts & engage with stakeholders - Active listening skills to understand guest needs and provide personalized recommendations and assistance - Empathy and patience in dealing with customers, especially in high-pressure situations - Ability to organize a high volume of work, multitask & prioritize, and to work within prescribed schedules including breaks, lunches, and training time - Passion for delivering exceptional customer service and setting a high bar - Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively - Ability to adapt to new tasks and responsibilities as needed. - Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments. - Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team. - Good computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools - Language proficiency both English and Japanese

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

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The ideal candidate is hospitable, analytical, and committed to delivering the highest standards of service.

As a CS Specialist, Premium Support, you will be responsible for providing end-to-end support to key members of our community, including but not limited to the Luxury segment.

You will primarily take ownership of cases, ensuring complete resolution while fostering strong relationships with our users along the way.

CS Specialist, Premium Support needs strong communication skills in English and French, problem-solving abilities, and customer service expertise.

They should also be adaptable and responsive in our fast-paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality.

A Typical Day:

• Complex case management: Provide the highest level of service to our community in each and every case

• Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools, including but not limited to livechat, social platforms, messaging, and directly through the phone

• Take end-to-end ownership of all assigned cases: ensuring a complete final resolution (or settlement, final decision, etc) is reached based on workflows & management guidelines, fostering the relationship with our users along the way, and escalating accurately to other teams when appropriate

• Demonstrate ownership mentality & good judgment as well as skill to question, adapt, and deviate from the workflow when needed only through management approval

• Be highly receptive to feedback from Management and Quality, and quickly adopt behaviors to improve the quality of your work

• Understands multiple perspectives on a topic or situation, and able to evaluate and present multiple options for addressing a problem

• Can be brought to engage more with senior stakeholders and to collaborate cross-functionally, with help from management

Combining efficiency with bespoke quality:

• Provide personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention

• Displays an ability to handle a larger volume of cases without negatively impacting the quality of the interaction & the resolution

• Proactively anticipate and identify opportunities to enhance the user experience, and with the support of management, offers tailored solutions and recommendations that go above and beyond their expectations, and ensuring a seamless and memorable experience throughout their interactions with Airbnb

• Resolve user issues quickly and to a high level of mutual satisfaction, considering specific context and circumstances

• Personalize communications to users, demonstrating the highest hospitality standards

Participating in your team's improvement:

• Leverage your functional operational knowledge to proactively support the team success

• Provide insights about community experience and continuous improvement opportunities to your Management

• Help document ways of working, best practices, and the norms for your service(s) as requested by management

• Provides technical/functional/SME to less experienced members of the team.

• Shares ideas to improve processes and ways of working

• Willing to take on various tasks and responsibilities as needed (including moving teams) and showing openness to new challenges and a proactive approach to work

Stakeholder engagement:

• You have gained the trust of internal & external stakeholders through effective relationship management and delivering results

• Displays flexibility, openness and approachability when resolving issues

• Understands key drivers of your function and how they relate to one another, as well as the business impact of those metrics

• You are on-call to handle emergency situations in the evenings & weekends

Your Expertise:

• 3+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts

• Hospitality experience is a plus, in particular working for technology platforms. Prior experience using phone, messaging, or live chat to interact with users/customers is preferred.

• Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner, and demonstrated ability to explain complex ideas simply and clearly.

• Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs.

• Very good verbal and written communication skills for providing exceptional customer service to guests/hosts & engage with stakeholders.

• Active listening skills to understand guest needs and provide personalized recommendations and assistance.

• Empathy and patience in dealing with customers, especially in high-pressure situations.

• Ability to organize a high volume of work, multitask & prioritize, and to work within prescribed schedules including breaks, lunches, and training time.

• Passion for delivering exceptional customer service and setting a high bar.

• Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively.

• Ability to adapt to new tasks and responsibilities as needed.

• Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments.

• Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team.

• Good computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools.

• Language proficiency in English, written and spoken, other languages are a plus.

Your Location:

Due to the nature of this position, the successful applicant will need to be based in Canada to be able to conduct their work.

Currently, employees can be located in: British Columbia, Ontario, Quebec, Alberta, or Saskatchewan.

This list is continuously being updated, please check back with us if the provinces you live in is on the list.

If your position is employed by another Airbnb entity, your recruiter will inform you what provinces you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible.

We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services

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At Cloudflare, we are on a mission to help build a better Internet. As a Revenue Operations Systems & Tools Intern, you will support the optimization and management of the systems that power Cloudflare's go-to-market operations.

About the Department

The Revenue Operations team at Cloudflare is the engine that drives go-to-market efficiency and effectiveness across the company. We are a dynamic and results-oriented group responsible for providing strategic insights, optimizing sales and service processes, and ensuring data integrity to fuel Cloudflare's growth.

About the Role

The Revenue Operations Systems & Tools Intern will assist with system configuration, data validation, and improvements that help teams effectively use tools such as CRM platforms and internal operational systems.

Responsibilities

• Assist in maintaining and improving revenue systems and operational tools
• Support data quality initiatives across GTM platforms
• Help document system workflows and best practices
• Participate in troubleshooting operational issues and supporting system improvements
• Work with stakeholders to identify opportunities to streamline operational workflows

Skills & Qualifications

• Pursuing a degree in Information Systems, Business Analytics, Computer Science, or related field
• Interest in CRM systems, business operations tools, and data workflows
• Strong attention to detail and analytical skills
• Basic understanding of data structures or operational systems is a plus

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

XML job scraping automation by YubHub

You'll be the connective tissue between Marketing, Product, Engineering, and Sales, ensuring that every touchpoint from first page view to sales handoff is optimized for conversion and user quality. This is a high-leverage, metrics-driven role.

You'll set the strategy for how prospects discover Flexport, experience our products and technology for the first time, and convert into high-value leads that Sales can close. You'll own the growth marketing roadmap, run rigorous experimentation, and partner deeply with Marketing on acquisition and with Product and Engineering on the self-serve experience.

Responsibilities

Website as a Growth Product

• Own Flexport.com as Flexport’s highest-leverage growth channel to define the product vision, roadmap, and KPIs for the marketing website.
• Drive SEO and AEO strategy, information architecture, and content performance to increase organic traffic and domain authority.
• Lead conversion rate optimization across landing pages, product pages, and CTAs through structured experimentation (A/B tests, multivariate tests, holdout groups).

Self-Serve Flow & Product-Led Growth

• Own the end-to-end self-serve funnel from first visit through signup, onboarding, activation, and handoff to Sales.
• Define and instrument key growth metrics (visitor-to-signup, signup-to-activation, activation-to-MQL, MQL-to-SQL) and build dashboards that make funnel health visible across the organization.
• Identify and activate product-led growth levers: trial flows, in-platform conversion moments, guided onboarding, and expansion signals.

Marketing and Product Bridge

• Serve as the primary product partner between the Marketing team translating campaign objectives into product requirements and vice versa.
• Collaborate with Marketing and Sales Ops on lead scoring models, nurture logic, and segmentation strategies to ensure product signals feed into accurate lead qualification.
• Align product releases and platform capabilities with go-to-market motions so that new features translate into pipeline.

AI & Growth Innovation

• Leverage AI tools and workflows to accelerate experimentation, personalization, audience targeting, and performance analysis.
• Use AI to rapidly prototype and launch landing pages, microsites, interactive tools, and campaign automations without waiting on engineering resources.

Analytics & Experimentation

• Build and maintain growth dashboards that track traffic, funnel conversion, channel attribution, campaign ROI, and lead quality.
• Own the marketing experimentation program and define hypothesis backlogs, prioritize tests by expected impact, run experiments with statistical rigor, and scale winners.

Requirements

• Product management experience, with significant depth in growth, conversion, or product-led growth at a high-growth B2B technology company.
• Strong preference for former tech founders or early-stage operators who have owned the full end-to-end go-to-market for a B2B product from building the website to closing the first customers.
• Proven track record of driving measurable improvements in web traffic, signup conversion, activation rates, or pipeline generation.
• Deep understanding of enterprise B2B buying motions - complex, long sales cycles, buying committees, and what it takes to generate leads that Sales actually wants to work.
• Experience in logistics, supply chain, or enterprise SaaS is a strong plus.
• A power user of AI in your product workflow; you actively use tools like Claude Code, Codex, OpenClaw, or similar to accelerate prototyping, analysis, and experimentation.
• Bonus if you’ve used vibe coding or low-code AI tools to build landing pages, internal tools, or automations yourself.
• Fluent in web analytics, attribution modeling, and experimentation tooling (e.g. Google Analytics, Amplitude, Optimizely, LaunchDarkly). Comfortable writing SQL and building dashboards.
• Experience with marketing automation and CRM systems (Salesforce, HubSpot, Marketo) and a working understanding of how product signals feed lead scoring and sales workflows.
• Strong product craft , you write clear PRDs, define sharp success metrics, and ship iteratively. You know how to scope ruthlessly and say no to the right things.
• Excellent cross-functional communication. You can present strategy and results to the CEO, align Engineering on technical trade-offs, and partner back with your marketing team.
• A bias toward action and experimentation - you ship fast, learn fast, and iterate. You’re energized by ambiguity and thrive when you can move from zero to one.

Salary

The US base salary range for this position is $200,000-$230,000 USD.

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The role will involve operating as a strategic contributor within the customer lifecycle, ensuring engagements move beyond tactical execution to structured GTM approaches. This will involve working within ABM and GTM best practices, including audience targeting, signal-based activation, media strategy, and campaign measurement.

Key responsibilities will include completing engagement tracks, campaign builds, and strategy execution, helping customers maximize adoption while connecting activity to engagement, pipeline influence, and campaign performance.

The ideal candidate will have 2-5 years of professional experience with at least 1 year in a SaaS, sales, or professional services environment. They will demonstrate a foundational understanding of ABM, audience targeting, full-funnel marketing, and GTM strategy.

The role requires strong analytical skills, attention to detail, and the ability to execute within defined frameworks. The successful candidate will be comfortable working with CRM systems, dashboards, and structured or tabular data.

This is a hybrid position, working a minimum of three days per week from one of ZoomInfo's office locations.

Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience, and/or training. The current base salary for this position in the US is $66,500-$104,500 USD, with additional compensation such as bonus, commission, equity, and other benefits may also apply.

XML job scraping automation by YubHub

As an Inside Sales Representative, you will operate at the front end of the commercial organization,focused on generating, qualifying, and advancing early-stage opportunities while supporting consumables growth across the installed base and our Certified Service Provider (CSP) network.

Responsibilities:

• Drive prospecting strategy: In partnership with regional marketing and field sales, execute targeted outbound and inbound outreach to generate high-quality leads and early-stage opportunities
• Champion cross-functional alignment: Serve as the conduit between marketing campaigns and inbound demand, facilitating coordinated execution and clear communication across field sales
• Build and expand pipeline: Research and map accounts, identify key stakeholders, and grow a robust pipeline of qualified opportunities
• Qualify and advance deals: Assess customer needs, timelines, budgets, and decision processes to ensure strong pipeline progression. Partner with the field sales team to win projects and increase consumables utilization across the installed base
• Tight communication and alignment with field sales: Work closely with Field Sales to ensure seamless opportunity handoff and follow-up
• Customer execution and quoting support: Provide timely and accurate quoting and pricing support to Field Sales. Support coordination and preparation for customer site visits and partner closely with internal teams (Finance, Service, Applications) to accelerate deal progression
• Leverage sales tools: Use CRM and marketing automation systems to track activity, maintain pipeline health, and optimize outreach
• Deliver market insights: Provide real-time feedback on customer priorities, competitive dynamics, and market trends to inform strategy

Qualifications, Skills, Knowledge & Abilities:

• BS in Biology, Genetics, Molecular Biology, Biochemistry, or related life-science field. Advanced degree preferred
• 3+ years of experience in inside sales, sales development, pipeline generation, or customer-facing roles within life sciences or genomics
• Solid understanding of genetics, molecular biology, or Next-Generation Sequencing (NGS) workflows with related lab experience
• Demonstrated ability to meet or exceed pipeline-generation or activity targets
• Comfortable with CRM systems (Salesforce preferred) and prospecting tools
• Strong organizational and communication skills
• Must be a self-starter and able to work independently
• Willingness to travel up to 10% of the time as needed

At Ultima Genomics, your base pay is one part of your total compensation package. This role pays between $70,000 and $82,000, if performed in California, and your actual base pay will depend on your skills, qualifications, experience, and location.

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Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyse conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Visit dialpad.com to learn more.

Being a Dialer

At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level.

We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role

The Revenue Operations Manager – Post Sales owns the operational mechanics of Dialpad’s recurring revenue engine. This role is accountable for:

• Gross Revenue Retention (GRR)
• Net Revenue Retention (NRR)
• Renewals forecast accuracy
• Expansion pipeline governance
• Customer Success & Renewals operating cadence
• Land → Expand → Adopt → Renew journey integrity
• Product interlocks & operationalization of new product introductions within the installed base

This is a revenue ownership role,not a reporting function or a CS business partner role. This position reports to our Director of Business Operations and has the opportunity to be based in our Austin or Tempe offices.

What you’ll do

• Own operational governance of Gross and Net Revenue Retention.
• Monitor churn, contraction, and expansion drivers.
• Identify structural gaps impacting retention.
• Establish leading indicators for revenue risk.
• Provide executive-level visibility into recurring revenue health.
• Own renewal forecasting methodology and discipline.
• Validate renewal commitments and risk assessments.
• Improve renewal forecast accuracy across segments.
• Establish a structured renewal inspection cadence.
• Design and run operational forums for CS and Renewals.
• Standardize inspection standards across segments.
• Align expansion governance with sales forecasting rigor.
• Ensure consistent pipeline hygiene within post-sales motions.
• Own expansion opportunity visibility and stage discipline.
• Monitor cross-sell/upsell pipeline health.
• Identify leakage within installed accounts.
• Align expansion inspection standards with new logo practices.
• Define and govern operational handoffs across lifecycle stages.
• Ensure adoption signals are visible and measurable.
• Identify friction points in the customer journey.
• Partner cross-functionally to improve retention mechanics.
• Serve as RevOps lead for new product rollouts within the installed base.
• Ensure expansion, attach visibility, and adoption tracking.
• Monitor product adoption metrics impacting retention.
• Provide feedback loops to Product on customer behaviour trends.

Skills you’ll bring

• 6–8+ years in Revenue Operations, CS Operations, or Post-Sales Strategy.
• Experience supporting subscription SaaS retention motions.
• Deep understanding of renewal forecasting and expansion mechanics.
• Strong analytical capability and structured thinking.
• Comfortable influencing CS and executive leadership.
• Ability to operate in high-growth, cross-functional environments.
• Experience with Customer Success platforms (Planhat preferred; Gainsight, Totango, or ChurnZero acceptable).
• Strong understanding of renewal forecasting and GRR/NRR modeling.
• Advanced Excel / Sheets modeling skills; SQL proficiency preferred.
• Deep familiarity with Salesforce opportunity and account data structures.
• Experience integrating CS platforms with CRM systems.
• Ability to translate product usage data into retention insights.
• Strong BI and data visualisation experience.

Why Join Dialpad

Work at the centre of the AI transformation in business communications

Build and ship agentic AI products that are redefining how companies operate

Join a team where AI amplifies every employee’s impact

Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential.

We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection.

Our exceptional culture, repeatedly recognised as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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The right person for this role has demonstrated ownership and experience solving complex operational challenges with creative solutions in a fast-paced, resource-limited environment. This person will be flexible to provide support wherever needed to ensure products are built and shipped under stringent quality standards.

Responsibilities:

Manage day-to-day demand signalling, ordering, and inventory for various product lines.

Identify and resolve supply issues by collaborating with Engineering, Purchasing, and Manufacturing teams.

Lead Sales and Operations Planning (S&OP) discussions for Supply Planning on designated product lines.

Work with Business Development and Growth teams to align forecasts with actual demand plans.

Report on and analyse supply and material health to inform key decisions for Engineering, Purchasing, Manufacturing, and Business Development.

Develop and maintain processes within MRP systems and associated master data.

Drive strategic initiatives towards best practices, including demand shaping, advanced modelling, and inventory optimisation.

Required Qualifications:

Bachelor's degree in a technical field (i.e. manufacturing, engineering, analytics, computer science, etc.) or business field (i.e. finance, economics, supply chain management, business administration, marketing, etc.).

6+ years of experience in a supply chain or production role within a fast-paced manufacturing environment with complex mechanical and/or electrical assemblies.

Complete ownership of a complex value chain, coordinating between multiple internal and internal parties to ensure on-time deliveries and adherence to quality standards.

Technical expertise including ability to read technical documentation and understanding hardware manufacturing processes.

Experience with ERP systems such as Oracle, Netsuite, and CRM systems like Salesforce.

Ability to travel up to 10% of the time.

Ability to relocate, if not already local to be onsite in Costa Mesa, CA.

Preferred Qualifications:

Master's degree or other higher education.

8+ years of experience in a supply chain or production role within a fast-paced manufacturing environment with complex mechanical and/or electrical assemblies.

Strong experience with SQL databases, including building custom queries for production and inventory metrics.

Proficiency in data analysis and reporting tools such as Tableau, Power BI, or Qlikview.

Knowledge of supply chain planning systems like Blue Yonder and best practices in demand planning, inventory management, and S&OP.

Experience with lean manufacturing, continuous improvement, six sigma principles, and big data evaluation techniques.

Proactive, able to take substantial responsibility across various functions, with a focus on speed and accuracy.

Ability to obtain and maintain a U.S. TS clearance.

Salary: The salary range for this role is $129,000-$171,000 USD.

Benefits:

Healthcare Benefits - US Roles: Comprehensive medical, dental, and vision plans at little to no cost to you.

UK & AUS Roles: We cover full cost of medical insurance premiums for you and your dependents.

IE Roles: We offer an annual contribution toward your private health insurance for you and your dependents.

Additional Benefits - Income Protection: Anduril covers life and disability insurance for all employees.

Generous time off: Highly competitive PTO plans with a holiday hiatus in December.

Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs.

Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting.

Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching.

Additional work-life services, such as legal and financial support, are also available.

Professional Development: Annual reimbursement for professional development - Commuter Benefits: Company-funded commuter benefits based on your region.

Relocation Assistance: Available depending on role eligibility.

Retirement Savings Plan - US Roles: Traditional 401(k), Roth, and after-tax (mega backdoor Roth) options.

UK & IE Roles: Pension plan with employer match.

AUS Roles: Superannuation plan.

Protecting Yourself from Recruitment Scams:

Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates.

We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers.

These scammers often attempt to extract payment or sensitive personal information.

To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:

No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process.

Please always verify communications:

Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an @anduril.com address.

Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency.

If you suspect any suspicious activity, please verify the agency's authenticity by reaching out

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This role sits at the intersection of strategy, execution, and analytics, and is ideal for someone who is equally comfortable building apps, creating campaigns, optimizing paid media, and generating pipeline through unconventional methods.

You'll work closely with Product, Engineering, and Sales to ensure growth campaigns are tightly aligned with Flexport's platform releases, go-to-market motions, and business goals.

Campaign Strategy & Execution

• Design and execute integrated growth campaigns around Flexport's technology offerings, turning product innovation into pipeline.
• Build and optimize multi-channel campaign playbooks that span paid, owned, and earned channels.

AI & Marketing Innovation

• Leverage AI tools and workflows to accelerate campaign execution, content production, audience targeting, and performance analysis , we want someone who is already using AI daily to move faster and think bigger.
• Use AI tools to launch landing pages, microsites, online tools, internal dashboards, lead scoring models, and campaign automations without waiting on engineering resources.
• Stay on the cutting edge of how AI is reshaping B2B marketing and bring that thinking into everything the team builds.

Product-Led Growth

• Partner with Product and Engineering to identify and activate product-led growth levers , trial flows, in-platform conversion moments, self-serve onboarding, and expansion signals.
• Develop experimentation frameworks to test and scale PLG motions across Flexport's platform.

Lead Generation & Nurture

• Own the lead lifecycle from acquisition through sales handoff, designing scoring models, nurture sequences, and segmentation strategies that improve conversion rates at every stage.
• Continuously refine targeting and messaging to increase marketing-sourced and marketing-influenced pipeline.

Performance Marketing

• Manage and scale paid acquisition across Google Ads, LinkedIn, X, and other relevant channels with a sharp focus on cost efficiency and pipeline ROI.
• Own budget allocation, bidding strategy, creative testing, and audience development.
• Develop and execute targeted direct mail programs for high-value account engagement, event follow-up, and ABM campaigns.

Website

• Own Flexport's marketing website as a growth channel , driving SEO, conversion rate optimization, landing page strategy, and content performance.
• Collaborate with design and engineering to ship high-impact web experiences that convert visitors into qualified leads.

Reporting & Analytics

• Build and maintain growth marketing dashboards that track pipeline contribution, channel performance, campaign ROI, and funnel velocity.
• Use data to inform investment decisions and communicate marketing's impact to executive leadership.

Team Leadership

• Manage, mentor, and develop a team of 2–3 growth, product, and performance marketers, fostering a culture of experimentation, accountability, and continuous improvement.
• Work directly with our Founder and CEO and key revenue leaders to execute campaign ideas.

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This will give you the opportunity to have a meaningful impact with a diverse group of customers. You will uncover and optimise workflows and advanced use cases that power today's businesses. You will be driving all facets of success across the customer journey for Dropbox's most valued customers.

You will partner with the Account Manager team to support Dropbox business objectives, including driving customer retention and growth for Dropbox's expanding product portfolio. We are a collaborative, customer-oriented team, are 'worthy of trust' and strong advocates for our customers.

Responsibilities:

• Build and maintain strong relationships with customers as a trusted advisor throughout their journey with Dropbox
• Lead customer engagement efforts to drive deployment, product education, usage, adoption, and integration into daily workflows
• Drive increased product value realisation across the customer base and improved user advocacy
• Ensure customers achieve their desired outcomes through Mutual Success Plans and influence account growth in close partnership with Sales
• Proactively flag and collaborate with CX or Product teams to resolve customer issues efficiently
• Prepare and deliver Success Business Reviews, providing insights on adoption, planning, and product updates
• Maintain a deep understanding of Dropbox products and roadmap, promote new features, and serve as the voice of the customer internally
• Collaborate with internal teams such as marketing, product, and sales to ensure customer satisfaction, retention, and growth

Requirements:

• 5+ years of experience in B2B SaaS Customer Success, with a proven record of driving product deployment, increasing customer adoption, and improving retention
• Strong experience managing strategic customer relationships at large enterprises (2,000+ employees) with a collaborative and proactive approach
• Experience with e-signature API or other API products and integrations
• A technical aptitude with experience in communicating effectively at all levels
• Customer-oriented problem-solving and analytical mindset
• Possesses the ability to communicate with end-users, IT administrators, developers, and stakeholders at all levels
• A self-starter with demonstrated success navigating complex scenarios, leading cross-functional initiatives, and thriving in fast-paced, dynamic environments
• Positive, team-oriented mindset with the ability to contribute meaningfully to overall team culture
• Excellent collaboration skills and the ability to build strong, long-lasting relationships across teams and the organisation
• Bachelor's degree or equivalent experience required
• Flexibility to travel occasionally for global offsites and customer on-site meetings (generally less than 10% of the time)

Preferred Qualifications:

• Solid knowledge of generative AI and search infrastructure
• Experience with technical products like e-signature API, other API products or security products with strong experience with integrations for deployments
• Experience with integrations and AI tools
• Previous experience with CRM systems, paired with strong analytical and quantitative skills

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

In this role, you will contribute to Cloudflare's revenue generation engine by delivering pipeline at scale to the Sales counterparts. You will do this through a maniacal focus on people, process, and tools.

Responsibilities

In this role, your primary responsibility is driving business growth and expanding the customer base of Cloudflare by identifying and nurturing potential opportunities through proactive outreach and effective lead qualification.

Your day-to-day responsibilities include:

Prospect and research potential leads or target accounts Initiate outbound calls to introduce Cloudflare products/services Qualify leads based on interest, budget, authority, and fit Build relationships and rapport with potential customers Develop in-depth knowledge of Cloudflare offerings Manage and update CRM with accurate information Collaborate with the sales team to hand off qualified opportunities Meet or exceed set targets and KPIs Stay updated on industry trends and market conditions Provide regular reports and insights to managers and fellow team members

Preferred qualifications and experience

Minimum 6mos of professional working experience, coupled with an interest in transitioning to a role in outbound sales Minimum 6 mos of proven experience in a sales or business development role, with a focus on outbound prospecting or lead generation Ability to meet and exceed achievable targets Foundational knowledge of computer networking and “how the internet works” Motivation, drive and a self-starting attitude Ability to collaborate effectively with cross-functional teams, such as sales and marketing Experience with CRM systems like Salesforce.com, proficiency in LinkedIn Sales Navigator, and familiarity with tools like Outreach.io or Salesloft would be advantageous Effective communicator with strong follow-up skills Ability to multitask, prioritize, and manage time effectively in a fast-paced, dynamic environment Adaptability, resilience, and the ability to handle rejection or objections in a positive manner Resolute desire to move up in other sales functions at Cloudflare Demonstrated ability to quickly grasp technical concepts and terminology Ability to travel within and outside the United States and/or Canada as required

Key metrics for success in this role include:

Making a minimum of 50 outbound calls per day Sending a minimum of 30 targeted emails per day using Salesloft Generating a minimum of 5+ qualified opportunities per week through calls, email and social outreach Actively managing and progressing sales cadences (Salesloft) Ensuring timely follow-up on all leads or inquiries within 24 hours Meeting or exceeding assigned sales targets and KPIs Keeping CRM data accurate and up-to-date at all times Receiving positive feedback from team members or manager

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or making other arrangements for a structured interview.

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This critical role is focused on maximizing retention by delivering a seamless, valuable, and consistent service through a hybrid digital and human approach, directly improving product adoption and customer engagement.

You will establish a digital-first baseline of automated touchpoints for all scaled (downmarket) customers, complete with clear, data-driven escalation paths to human support for complex issues.

Simultaneously, you will deliver workflows and automation that enable our Customer Success Architects to work faster and smarter.

The ideal candidate thrives at the intersection of process, technology, and customer experience, and will be responsible for creating the playbooks and automations required to service a large volume of customers effectively and efficiently.

Responsibilities:

• Define and execute the comprehensive digital Customer Experience (CX) strategy to align with overall business objectives, maximize customer value, and proactively address the needs of the scaled segment.

• Architect and deploy efficient and effective digital workflows for core customer journeys, including standardized customer onboarding and continuous lifecycle engagement programs.

• Manage end-to-end digital programs (e.g., onboarding, adoption campaigns, renewal notifications) tailored for the scaled customer segment.

• Design and execute campaigns using digital channels (email, Slack, webinars, etc) to drive feature adoption and sustained product engagement.

• Continuously test, measure, and iterate on program performance to improve conversion rates, customer satisfaction scores (CSAT), and other key performance indicators (KPIs).

• Design the escalation logic and scoring models that trigger human intervention from automated sequences.

• Support the growth of our business by automating workflow elements for our higher-touch Enterprise team, such as programmatically identifying and flagging customer risk and surfacing high-value upsell opportunities.

• Create and document clear, repeatable operations playbooks and Standard Operating Procedures (SOPs) for key digital customer journeys.

• Serve as the primary liaison, working with Customer Success, Product, Sales, and Marketing teams to ensure alignment, gather requirements, and guarantee the effective execution of all digital CX initiatives.

• Collaborate with our data engineering and ops teams to ensure data cleanliness and segmentation accuracy within our customer systems to enable highly targeted and personalized digital outreach.

• Own, track, and analyze key program metrics and operational KPIs (e.g., digital engagement rates, adoption rates, churn reduction, customer health scores).

• Provide regular, insightful reporting to leadership and relevant stakeholders on the overall effectiveness, performance, and impact of digital programs within the scaled customer segment.

• Stay current with industry trends, emerging technologies, and best practices in digital CX. Iterate on programs based on direct customer feedback and data-driven insights.

We're Looking For Someone Who Has:

• 5+ years of experience in Program Management, Customer Success Operations, Digital Success, or a related role, preferably supporting a high-volume, scaled customer segment with hybrid digital/human experience and/or pooled coverage (B2B SaaS experience is a plus).

• Demonstrated experience in building, launching, and scaling digital programs designed to influence customer behavior (adoption, engagement, retention). Proven impact on activation and value adoption (beyond open rates/clicks)

• Strong operational skills, with expertise in process mapping, creating playbooks, and defining automation requirements.

• Proficiency with CRM systems, Marketing Automation platforms, and CS software.

• Excellent analytical skills and a data-driven approach, comfortable using data to tell a story and make recommendations.

• Excellent written and communication skills

• Strong process and project delivery discipline

• Eager to learn new technologies and adapt to evolving customer needs

We'd Be Extra Excited For Someone Who Has:

• Familiarity with Mixpanel, or a similar analytics tool, including familiarity with analytics implementation methods like SDKs, Customer Data Platforms (CDPs), and Event Streaming.

• Ability to build, script, or configure custom solutions to drive process automation or custom workflow creation.

• Experience writing SQL queries to pull, validate, and analyze customer data directly from a database.

• Experience architecting systems and data flows

• Familiarity with analytics best practices across business segments and verticals

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You will join Carta Europe's business development team, playing a critical role in expanding our partner ecosystem and deepening existing relationships, with a specific focus on financial and professional services firms within the private markets community.

The Team You'll Work With

You'll collaborate closely with internal teams,including sales, marketing, finance, and legal,to deliver value to partners and drive new business opportunities across our network.

The Problems You'll Solve

• Relationship Building: Proactively build, cultivate, and nurture high-value, lasting relationships with key legal professionals and teams across our target firms.
• Firm Coverage: Strategize and execute on increasing Carta's influence and individual coverage within partner firms, ensuring engagement with multiple influential individuals and teams across various seniority levels.
• Referral Pipeline: Work directly with internal sales teams to develop, manage, and drive two-way referral opportunities.
• Opportunity Analysis & Negotiation: Screen, analyse, and negotiate new, strategic partner opportunities for Carta, ensuring alignment with our business goals and driving favorable commercial outcomes.
• Ecosystem Engagement: Represent Carta at industry events, meeting with current and prospective legal partners to deepen relationships and identify new collaboration avenues.
• Cross-Functional Alignment: Serve as the internal point of contact for legal partner relations, collaborating with product, marketing, and legal teams to ensure partner needs are met and value is delivered.
• Data Integrity & Tracking: Action the accurate recording of partner engagement and activity data into CRM systems (like Salesforce), tracking the success of partnerships against clear business outcomes and referral metrics.

About You

• ~7+ years of professional experience working in private markets.
• Highly collaborative with a demonstrated ability to work effectively across internal teams (sales, marketing, legal, etc.) to achieve shared goals.
• Exceptional organisational skills and a great multi-tasker, comfortable juggling various projects and shifting priorities in a fast-paced environment.
• Adept with CRM systems (specifically Salesforce) for pipeline management, data tracking, and partner engagement logging.
• Highly organised, structured, and detail-oriented; committed to efficiency and accuracy across all tasks.
• Comfortable thriving in a high-growth, high-velocity culture with high ownership, accountability, and shifting priorities.
• A confident and enthusiastic communicator, able to serve as an engaging ambassador for Carta during external engagements and conferences.
• An established network of contacts within the venture capital community.

Nice-to-Haves

• Experience working as an investor, in investor relations, or as an advisor (e.g., accountant, legal professional) within venture capital.
• Experience using AI tools to automate workflows and enhance BD efficiency (e.g. n8n, Gemini etc).

Disclosures

• We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email.
• Carta uses E-Verify in the United States for employment authorization. See the E-Verify and Department of Justice websites for more details.
• For information on our data privacy policies, see Privacy, CA Candidate Privacy, and Brazil Transparency Report.
• Please note that all official communications from us will come from an @carta.com or @carta-external.com domain. Report any contact from unapproved domains to security@carta.com.

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Day-to-day, you'll quarterback complex deals through CPQ, contract management, and internal approvals. Over time, you'll also identify and drive improvements to the systems and workflows you operate in , embedding approved deal structures into Salesforce, improving CPQ configurations, and helping build the operational infrastructure that lets a lean team support enterprise deal volume at scale.

Responsibilities:

• Quarterback deals through internal processes , CPQ quote-building, approval routing, contract execution , ensuring accurate, timely completion
• Own Anthropic’s deal-making execution processes, ensuring that all commercial workflows can seamlessly navigate internal processes
• Build AI-native tooling with internal teams to meaningfully scale our commercial processes
• Optimise operational workflows that reduce friction in the sales cycle and accelerate time-to-close
• Act as the bridge between Sales and supporting teams, maintaining contract and compliance management systems and ensuring agreement terms align with company standards
• Maintain visibility on high-priority deals, providing appropriate escalation paths when commercial terms require executive input
• Collaborate with Legal teams to validate that agreements reflect the correct commercial intent and approvals
• Track and analyse deal patterns to identify bottlenecks and propose data-driven improvements to our sales operations
• Maintain and improve deal documentation: approval policies, pricing guidelines, SKU guidance, and process playbooks

You may be a good fit if you:

• Have 3+ years of experience in deal desk, sales strategy, commercial operations, or related roles, preferably in a high-growth technology environment
• Are comfortable both executing within existing systems (CPQ, SFDC, contract platforms) and improving those systems as you go
• Bring a detail-oriented, process-improvement mindset: you notice when something is manual or error-prone and you want to fix it
• Have excellent communication and stakeholder management abilities, with proven success coordinating across multiple departments
• Strong project management skills with experience juggling multiple critical initiatives
• Bias toward action and comfort operating in ambiguity
• Have experience with CRM systems, CPQ tools, and contract management platforms
• Have a collaborative mindset and enjoy solving complex problems through cross-functional partnership

Strong candidates may also have:

• Experience with Salesforce, CPQ tools (Nue, Apttus, Steelbrick), or contract management platforms (Ironclad, Docusign CLM)
• Background in project management, sales strategy, or commercial operations, where you’ve balanced operational excellence with building scaled systems
• Experience with deal operations at companies with subscription and/or consumption-based business models
• Knowledge of enterprise software contract terms and industry-standard commercial practices
• Understanding of AI business models and the unique commercial considerations

Requirements:

• Strong communication skills
• Business partnership (experience working with Sales teams)
• Deep operational experiences
• Systems and process optimisation
• Capable of building new AI-powered workflows

The annual compensation range for this role is €140,000-€175,000 EUR.

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You will serve as a trusted advisor and operational force multiplier, bringing deep B2B SaaS expertise to help teams achieve revenue targets while building scalable frameworks that drive industry-specific customer success.

Key responsibilities include:

• Developing go-to-market strategies, motions, country/region prioritisation and sector focus and strategy

• Identifying industry customer needs, pain points etc. and sharing feedback cross-functionally to guide solution building across global teams

• Building and maintaining industry-specific value propositions, use cases, and sales playbooks

• Driving territory and account segmentation strategies based on industry characteristics and opportunity

• Establishing industry benchmarks and best practices to guide sales approach and prioritization

• Working with Finance on target setting, planning and bottom-up modeling

• Developing comprehensive industry frameworks that standardize how customers in each vertical derive value from our solutions

• Driving quarterly, semi-annual, and annual planning cycles for industry-focused GTM segments

• Analyzing industry-specific sales metrics and pipeline dynamics to develop proactive insights

• Partnering with Account Executives to evolve sales motions and industry best practices based on vertical nuances

• Continuously evaluating market opportunities, competitive positioning, and whitespace within target industries

• Leading collaboration across Strategy and RevOps, Sales Enablement, Strategic Finance, Product, and Marketing teams to ensure industry alignment

• Working with Product teams to communicate industry-specific feature requirements and market feedback

• Preparing executive-level materials including industry performance reviews, strategic planning sessions, and board updates

• Driving alignment across teams to ensure consistent execution of industry-specific go-to-market strategies

• Partnering with Marketing on industry-focused campaigns, events, and thought leadership initiatives

• Removing operational bottlenecks specific to complex industry sales cycles and compliance requirements

• Executing critical processes including strategic account transitions, industry-specific CRM configurations, and vertical market data management

• Optimizing sales technology stack and ensuring effective adoption of Salesforce and other sales tools

• Establishing sales process methodology, qualification criteria, and stage definitions for consistent execution

• Ensuring smooth operations across complex, multi-stakeholder sales motions typical in enterprise B2B software

The ideal candidate will have:

• 10+ years of experience in B2B SaaS or enterprise software, with focus on sales strategy, revenue operations, industry consulting, or commercial roles

• Deep expertise in one or more enterprise industry verticals with proven track record of driving growth in those markets

• Strong analytical capabilities with demonstrated ability to convert complex industry data into actionable insights and strategy

• Direct experience in commercial GTM roles selling or supporting sales of B2B software solutions to enterprise customers

• Proven experience designing territories, setting quotas, and building variable compensation plans for enterprise sales teams

• Track record of building sales capacity models, productivity frameworks, and headcount planning processes

• Extensive experience with enterprise CRM systems (Salesforce required) and business intelligence tools

• Proven ability to influence and partner with C-level stakeholders and senior sales leadership

• Track record of developing industry-specific frameworks, sales plays, and value propositions

• Bachelor's degree in business, economics, or related field

Strong candidates may also have:

• Experience at high-growth B2B SaaS companies, particularly in industry-focused GTM or vertical sales roles

• Background in AI/ML, cloud infrastructure, or enterprise software companies serving multiple industries

• Track record of scaling sales organizations through 3x+ growth periods in B2B software

• MBA or advanced degree

• Experience building industry-specific go-to-market motions from scratch

• Direct enterprise sales or sales engineering experience in complex, multi-stakeholder environments

• Experience with emerging technologies (AI, ML) in enterprise contexts

• Management consulting experience with focus on industry strategy or commercial excellence

Annual compensation range for this role is €140,000-€200,000 EUR.

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This is a full-time position based in Japan. The Senior Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a Senior Specialist, Premium Support, you will be primarily responsible for providing end-to-end support to key members of our community experiencing an issue with their reservation, including but not limited to the Luxury segment.

A Senior Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They will be expected to work in strong autonomy, being able to assess a case & constantly looking for the right solution for both Host, Users and internal stakeholders.

As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below.

The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs.

Complex Case Management Provide the highest level of service to our community in each and every case, including handling the service’s most severe and urgent cases. Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools. Take end-to-end ownership of all assigned cases: ensuring a complete final resolution is reached based on workflows, management guidelines & your own assessment of the case situation. Become a subject matter expert in Airbnb policies and procedures. Explains and simplify complex information, provide appropriate context, and address complex questions with confidence. Ability to negotiate & mediate between Host & Guest in resolving the issues at hand on high-stake & high-value reservations. Proactively anticipate users expectations regarding case resolution and work towards the best outcome for all parties involved, thinking outside the box & constantly looking for compromises. Manage highly sensitive cases end to end that might include working cross functionally with Legal, Policy, other services, etc. Operate in full autonomy, making the decisions to follow or go outside of workflows to resolve our customers issues with the best outcome possible from both our community & business expectations

Combining Efficiency with Bespoke Quality Set the gold standard for performance for the service, providing consistently personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention. Acts consistently impeccably in handling of customer-facing casework, personalizing communications and demonstrating the highest hospitality standards. Drive cases to conclusion with a sense of urgency and without error, using strong judgment to make exceptions in ambiguous situations.

Participating in Your Team’s Improvement Leverage your functional operational knowledge to proactively lead the team to succeed. Provide insights about community experience and continuous improvement opportunities to your Management. Supports the simplification of complex processes and ways of working within the team. Supports Management on initiatives as assigned, such as to drive performance improvements, supporting management on consultations, acting as an SME, etc. Supports onboarding of new employees. Be a positive force in the team and help management drive & land changes with the least frictions possible. Willing to take on various tasks and responsibilities as needed (including moving teams) and showing openness to new challenges and a proactive approach to work

Stakeholder Engagement You build and maintain strategic partnerships to achieve team or functional goals. Demonstrates a high degree of flexibility, approachability, and integrity when resolving sensitive/complex issues relying on management when in doubt. Write clearly and concisely, translating complex ideas to multiple audiences, and knowing which stakeholder needs to be consulted about what. Build & nurture relationships outside of your team. You are on-call to handle emergency situations in the evenings & weekends. Inspire a culture where quality is a core principle.

Your Expertise Your background & experience 5+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts. Hospitality experience is a plus, in particular working for technology platforms. Prior experience using phone, messaging, or live chat to interact with users/customers is preferred. Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner, and demonstrated ability to explain complex ideas simply and clearly. Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs.

Your Skills & Expertise World-class interpersonal and communication skills, both written and spoken, including conflict resolution. Active listening skills. Empathy and patience in dealing with customers, especially in high-pressure situations. Excellent organizational skills, including prioritization, multitasking, attention to detail, and meeting goals and commitments. Passion for delivering exceptional customer service and setting a high bar. Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively. Ability to adapt to new tasks and responsibilities as needed. Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments. Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team. Experience engaging with executive-level stakeholders, and demonstrated ability to explain complex ideas simply and clearly. Able to assess risk accurately, understand level of urgency, exercise good judgment, and share the most pertinent information with stakeholders, including Executives. Advanced computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools. Language proficiency in both English and Japanese.

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In this role, you will engage prospective customers through personalized outreach across multiple channels, including email, LinkedIn, and phone. You will develop a strong understanding of CoreWeave's offerings and effectively communicate our value proposition while handling objections and qualifying prospects.

You will work closely with Account Executives to generate new business opportunities and contribute directly to revenue growth in a highly collaborative environment.

The ideal candidate will have a strong understanding of SDR and lead development best practices and procedures, experience executing outbound prospecting across email, phone, and LinkedIn, and the ability to consistently meet or exceed qualified meeting quotas tied to revenue goals.

Additionally, you will have experience tracking and managing lead activity using CRM systems, the ability to learn and communicate technical product offerings, and strong account research skills with the ability to identify targets, generate interest, and develop opportunities.

At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning.

Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems.

As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too.

Come join us!

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مام CoreWeave is The Essential Cloud for AI. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence.

As a Sales Development Representative (SDR), you will play a critical role in generating pipeline by identifying and qualifying new business opportunities within target accounts. You will partner closely with marketing and account executives to execute outbound campaigns and convert inbound interest into qualified meetings.

Responsibilities:

• Generate pipeline by identifying and qualifying new business opportunities within target accounts
• Partner closely with marketing and account executives to execute outbound campaigns and convert inbound interest into qualified meetings
• Conduct outbound outreach across email, phone, and LinkedIn with a high level of personalization
• Meet or exceed qualified meeting quotas tied to pipeline and revenue goals

Requirements:

• Proven understanding of SDR and lead development best practices and outbound prospecting strategies
• Experience conducting outbound outreach across email, phone, and LinkedIn with a high level of personalization
• Ability to meet or exceed qualified meeting quotas tied to pipeline and revenue goals
• Experience using CRM systems (e.g., Salesforce) to track and manage lead activity and pipeline development

Preferred Qualifications:

• Experience in a business development, SDR, or sales role within a technology or SaaS organization
• Familiarity with sales engagement platforms (e.g., Salesloft, Outreach)
• Experience working in or selling to the AI, machine learning, or cloud infrastructure space

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

Our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

The base salary range for this role is $60,000 to $65,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location.

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Your primary goal will be to create demand by telling the right story, at the right time, across all the right channels. You'll work closely with our marketing ops and revenue ops teams to deliver campaign reporting, track pipeline contribution, and measure success against key metrics.

To succeed in this role, you'll need 4-6 years of experience in growth marketing, demand generation, or performance marketing at a B2B SaaS or technology company. You'll also need strong analytical skills, experience using marketing analytics platforms and CRM systems, and a solid understanding of B2B buyer journeys, lead scoring, and how to create smooth handoffs between marketing and sales.

In addition to your technical skills, you'll need to be a self-starter who can manage multiple campaigns, work with cross-functional teams, and deliver results in a fast-paced environment. You'll also need to be a clear communicator who can present campaign performance and pipeline impact to sales leaders and executives.

As a bonus, you'll get to work with a talented team of people who genuinely care about the work, each other, and our customers. We offer a comprehensive benefits package, including health insurance, dental and vision coverage, unlimited PTO, and a commuter stipend. And, of course, you'll get to enjoy the perks of working in a hybrid culture that brings teams together in person on Monday, Tuesday, Thursday, and Friday.

If you're ready to help shape the future of compensation alongside people who are smart, humble, and genuinely motivated by the problem we're solving, we'd love to meet you.

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This is a full-time position based in Ireland. The Senior Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a Senior Specialist, Premium Support, you will be primarily responsible for providing end-to-end support to key members of our community experiencing an issue with their reservation, including but not limited to the Luxury segment.

A Senior Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They will be expected to work in strong autonomy, being able to assess a case & constantly looking for the right solution for both Host, Users and internal stakeholders.

As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below.

The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs.

A Typical Day:

Complex case management: Provide the highest level of service to our community in each and every case, including handling the service’s most severe and urgent cases - Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools - Take end-to-end ownership of all assigned cases: ensuring a complete final resolution is reached based on workflows, management guidelines & your own assessment of the case situation - Become a subject matter expert in Airbnb policies and procedures - Explains and simplify complex information, provide appropriate context, and address complex questions with confidence - Ability to negotiate & mediate between Host & Guest in resolving the issues at hand on high-stake & high-value reservations - Proactively anticipate users expectations regarding case resolution and work towards the best outcome for all parties involved, thinking outside the box & constantly looking for compromises - Manage highly sensitive cases end to end that might include working cross functionally with Legal, Policy, other services, etc. - Operate in full autonomy, making the decisions to follow or go outside of workflows to resolve our customers issues with the best outcome possible from both our community & business expectations

Combining efficiency with bespoke quality: Set the gold standard for performance for the service, providing consistently personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention - Acts consistently impeccably in handling of customer-facing casework, personalizing communications and demonstrating the highest hospitality standards - Drive cases to conclusion with a sense of urgency and without error, using strong judgment to make exceptions in ambiguous situations

Participating in your team’s improvement: Leverage your functional operational knowledge to proactively lead the team to succeed - Provide insights about community experience and continuous improvement opportunities to your Management - Supports the simplification of complex processes and ways of working within the team - Supports Management on initiatives as assigned, such as to drive performance improvements, supporting management on consultations, acting as an SME, etc. - Supports onboarding of new employees - Be a positive force in the team and help management drive & land changes with the least frictions possible - Willing to take on various tasks and responsibilities as needed (including moving teams) and showing openness to new challenges and a proactive approach to work

Stakeholder engagement: You build and maintain strategic partnerships to achieve team or functional goals - Demonstrates a high degree of flexibility, approachability, and integrity when resolving sensitive/complex issues relying on management when in doubt - Write clearly and concisely, translating complex ideas to multiple audiences, and knowing which stakeholder needs to be consulted about what - Build & nurture relationships outside of your team - You are on-call to handle emergency situations in the evenings & weekends - Inspire a culture where quality is a core principle.

Your Expertise:

Your background & experience - 5+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts - Hospitality experience is a plus, in particular working for technology platforms. Prior experience using phone, messaging, or live chat to interact with users/customers is preferred. - Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner, and demonstrated ability to explain complex ideas simply and clearly. - Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs

Your skills & expertise - World class interpersonal and communication skills, both written and spoken, including conflict resolution. - Active listening skills - Empathy and patience in dealing with customers, especially in high-pressure situations - Excellent organizational skills, including prioritization, multitasking, attention to detail, and meeting goals and commitments - Passion for delivering exceptional customer service and setting a high bar - Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively - Ability to adapt to new tasks and responsibilities as needed. - Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments. - Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team. - Experience engaging with executive-level stakeholders, and demonstrated ability to explain complex ideas simply and clearly - Able to assess risk accurately, understand level of urgency, exercise good judgment, and share the most pertinent information with stakeholders, including Executives - Advanced computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools - Language proficiency in English and German, spoken and written, is required.

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Your primary responsibilities will include:

• Developing and refining the sales strategy for the AMER region, ensuring alignment with global goals
• Conducting in-depth analysis of the AMER region to identify growth opportunities, market trends, and competitive positioning to inform sales strategy
• Owning the annual planning process for the AMER sales teams, including organizational structure and headcount planning, territories, and quotas across all AMER sales teams
• Overseeing and optimizing the day-to-day sales operations within AMER, ensuring the implementation of efficient processes and systems across the region
• Standardizing and streamlining sales processes for the AMER region while ensuring alignment with global sales methodologies and best practices
• Leveraging analytics to provide actionable insights on sales performance, pipeline health, and forecasting within the AMER region
• Developing and presenting regular performance reports to AMER leadership, including KPIs, sales pipeline trends, and revenue forecasts, while making recommendations for continuous improvement
• Monitoring regional sales data and metrics to ensure targets are being met, and proactively identifying areas for operational improvements
• Working closely with other cross-functional teams, such as SDR/BDR, Partner Sales, and marketing, to ensure regional alignment on key operational cadences, select initiatives, product launches, and campaigns
• Partnering with the Finance team to drive accurate sales forecasting and assist in budgeting processes for the AMER region
• Collaborating with HR and recruiting teams to develop talent strategies, supporting sales team growth, retention, and skills development within AMER
• Leading, mentoring, and inspiring the AMER Sales Strategy & Operations team, fostering a culture of collaboration, performance, and continuous improvement
• Developing a high-performing team by providing guidance, coaching, and professional development opportunities to ensure team success
• Acting as a key advocate for the AMER region within the broader global sales and operations teams, ensuring the unique needs of the region are understood and addressed

To be successful in this role, you will need:

• 10+ years of experience in sales operations, strategy, or related functions, with significant exposure to the AMER market across all segments and a proven track record in driving regional sales growth
• Experience in the technology or SaaS industry, with a deep understanding of the AMER region's market dynamics, customer needs, and business culture
• Strong expertise in sales processes, CRM systems (Salesforce preferred), and sales performance analytics
• Experience working with large datasets and making data-backed recommendations
• Ability to think strategically, while also being hands-on and detail-oriented in operational execution
• Proficiency in data analytics and the ability to derive actionable insights from complex data sets
• Excellent communication, collaboration, and interpersonal skills, with the ability to influence senior leadership and drive cross-functional alignment
• Leadership experience in managing teams, with a focus on fostering development and driving results and experience in second-line leadership roles
• Willingness to work in our San Francisco office at least three days per week and travel to other locations as needed

In addition to the above requirements, you will have the opportunity to work with a talented team of professionals who are passionate about innovation and customer satisfaction. You will also have access to a comprehensive benefits package, including health, dental, and vision insurance, 401(k), flexible spending account, and paid leave.

If you are a motivated and experienced sales leader who is looking for a new challenge, we encourage you to apply for this exciting opportunity.

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This is a full-time position based in Singapore. The Senior Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a Senior Specialist, Premium Support, you will be primarily responsible for providing end-to-end support to key members of our community experiencing an issue with their reservation, including but not limited to the Luxury segment.

A Senior Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They will be expected to work in strong autonomy, being able to assess a case & constantly looking for the right solution for both Host, Users and internal stakeholders.

As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below.

The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs.

Complex Case Management Provide the highest level of service to our community in each and every case, including handling the service’s most severe and urgent cases.

Interacting with Customers and Community Members Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools.

End-to-End Ownership of Cases Take end-to-end ownership of all assigned cases: ensuring a complete final resolution is reached based on workflows, management guidelines & your own assessment of the case situation.

Subject Matter Expertise Become a subject matter expert in Airbnb policies and procedures.

Explaining Complex Information Explains and simplify complex information, provide appropriate context, and address complex questions with confidence.

Negotiating and Mediating Ability to negotiate & mediate between Host & Guest in resolving the issues at hand on high-stake & high-value reservations.

Proactive Anticipation Proactively anticipate users expectations regarding case resolution and work towards the best outcome for all parties involved, thinking outside the box & constantly looking for compromises.

Managing Highly Sensitive Cases Manage highly sensitive cases end to end that might include working cross functionally with Legal, Policy, other services, etc.

Operating in Autonomy Operate in full autonomy, making the decisions to follow or go outside of workflows to resolve our customers issues with the best outcome possible from both our community & business expectations.

Combining Efficiency with Bespoke Quality Set the gold standard for performance for the service, providing consistently personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention.

Participating in Team Improvement Leverage your functional operational knowledge to proactively lead the team to succeed.

Stakeholder Engagement Build and maintain strategic partnerships to achieve team or functional goals.

Your Expertise 5+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts.

Your Skills and Expertise World-class interpersonal and communication skills, both written and spoken, including conflict resolution. Active listening skills. Empathy and patience in dealing with customers, especially in high-pressure situations. Excellent organizational skills, including prioritization, multitasking, attention to detail, and meeting goals and commitments. Passion for delivering exceptional customer service and setting a high bar. Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively. Ability to adapt to new tasks and responsibilities as needed. Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments. Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team. Experience engaging with executive-level stakeholders, and demonstrated ability to explain complex ideas simply and clearly. Able to assess risk accurately, understand level of urgency, exercise good judgment, and share the most pertinent information with stakeholders, including Executives. Advanced computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools. Language proficiency in English and Mandarin.

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You will embed directly with our strategic accounts, large enterprises with complex data needs, often in financial services, insurance, and other regulated industries. You will work alongside their teams to understand their go-to-market challenges, then design and deliver bespoke intelligence applications that combine our third-party data with the customer's first-party data to drive real business outcomes.

You will own the engagement end-to-end: from discovery through deployment, from executive presentation through production code. You will work closely with our data and product teams to bring the full breadth of our data foundation to bear , company intelligence, contact data, buying signals, intent data, and specialized vertical datasets , assembled into purpose-built applications tailored to each customer's specific personas and workflows.

You will have access to incredible data, powerful infrastructure, and our most important customer relationships. What you build with them , and how you build it , will define the model going forward.

Responsibilities:

• Build the FDE Playbook
• Document what works: onboarding sequences, deployment patterns, integration frameworks, success metrics
• Feed field learnings back to product, engineering, and data teams to inform product direction and dataset priorities
• Own Strategic Customer Engagements End-to-End
• Serve as the primary technical point of contact for assigned strategic accounts
• Run discovery sessions, scope use cases, design solutions, build applications, and deploy them in the customer's environment
• You own the outcome , not just the delivery
• Deliver Custom Intelligence Applications
• Build bespoke 'single pane of glass' applications that unify our data with the customer's proprietary data
• These are purpose-built for specific personas and workflows , not configured off-the-shelf products
• Bridge Technical and Business Audiences
• Sit with the sales team
• Present to executive leadership
• Synthesize complex go-to-market data needs into clear, actionable proposals , then deliver the solution
• You're equally comfortable whiteboarding architecture with a data engineering team and presenting ROI to a CRO
• Drive Stickiness and Expansion
• Every application you build makes our data more deeply embedded in the customer's daily workflows
• Identify expansion opportunities as they emerge , new use cases, new personas, new datasets

Requirements:

• High Ownership, High Ambiguity Tolerance
• This role doesn't exist yet at ZoomInfo. You take ownership of outcomes , not tasks , and you're comfortable making judgment calls with incomplete information, building process where there is none, and figuring things out as you go
• Strong Software Engineering Fundamentals
• You write production-quality code
• You're proficient in Python, SQL, and modern web frameworks
• You're comfortable with APIs, data pipelines, cloud platforms (AWS, GCP, or Azure), and building applications that real users depend on daily
• Familiarity with API tooling , GraphQL, REST, Postman, authentication patterns (JWT, OAuth) , is a plus; deep expertise isn't required, but you should be comfortable navigating and integrating against APIs quickly
• You work fluently in LLM-based development environments like Claude Code or Codex , these are core tools in how we build, not a nice-to-have
• Customer-Facing Communication
• You've worked directly with customers in a technical capacity , solutions engineering, consulting, technical account management, or a previous FDE role
• You can synthesize complex data needs for an executive audience and discuss architecture with an engineering team in the same meeting
• You're comfortable navigating enterprise environments with competing stakeholders and priorities
• Go-to-Market Data Familiarity (Preferred)
• Experience working with B2B data, CRM systems, sales/marketing tech stacks, or similar go-to-market infrastructure
• You understand what it means to operationalize data in a revenue context

Why This Role

• The mandate is clear. Driving data consumption and growth across ZoomInfo's strategic accounts is a top company priority
• We already have working prototypes, validated customer demand, and executive sponsorship
• The data team, product team, and infrastructure are in place
• What's needed is the person who executes
• Enterprise customer access. ZoomInfo's customer base includes market-leading GTM organizations at some of the largest enterprises in the world
• You'll be embedded with these teams, solving real problems with meaningful budgets and complex data needs
• Best-in-class data and infrastructure. ZoomInfo's data foundation, GTM Data Store, query infrastructure, and vertical dataset catalog give you the raw materials to build custom intelligence applications that aren't possible anywhere else

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Key responsibilities include supporting end-to-end execution of logistics, timelines, and results, handling event planning workstreams such as booth coordination, sponsorship results, and vendor management, coordinating on event goals, messaging, and attendee engagement strategies, tracking and running event budgets, invoices, and reconciliation, and assisting in the management and execution of onsite activations, meetings programs, and ancillary events.

The ideal candidate will have proven experience in event marketing, preferably with third-party events, tradeshows, and conferences in tech, strong project management and organizational skills with attention to detail, ability to run multiple events and deadlines simultaneously, strong written and verbal communication skills, familiarity with CRM systems (Salesforce & Marketo), Google Analytics, CVENT, Splash, and other marketing tools, and travel required to support onsite event execution as needed.

This role has a base salary and does not have a variable compensation component. The typical starting salary range for new hires in this role is $81,900-$129,500 CAD.

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You'll contribute to creating positive Guest and Host experiences by executing core supply acquisition and revenue driving activities, including supporting onboarding, analyzing market data and optimizing hosts/store front.

In this role, you'll collaborate closely with senior market leaders and cross-functional partners while developing strong local market knowledge.

You'll support localized supply initiatives across both established and emerging markets, contribute insights from the field, and grow your skills in marketplace operations, relationship management, and execution as you build toward greater ownership over time.

A typical day in this role will involve developing strategies to optimize your book of business and drive revenue growth, executing daily initiatives to optimize a large host portfolio and deliver measurable impact, leveraging data insights to identify and act on strategic opportunities for revenue growth, and owning and nurturing your book of business within your territory.

To succeed in this role, you'll need 4+ years of experience in operations, account management, or sales, with demonstrated success in high-growth environments.

You'll also need strong analytical and problem-solving skills, proficiency with Google Sheets & Excel, excellent execution skills and attention to detail, adaptability under tight deadlines and shifting priorities, effective time management and prioritization in ambiguous environments, excellent communication skills with clients and partners, ability to build and maintain relationships with external partners, willingness to travel as needed, experience in the hospitality or travel industry is preferred, proficiency in CRM systems; Salesforce experience is a plus, and fluency in English & Spanish.

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You will serve as a trusted advisor and operational force multiplier, bringing deep B2B SaaS expertise to help teams achieve revenue targets while building scalable frameworks that drive industry-specific customer success.

Enterprise Strategy & Analysis:

• Partner with sales and regional leaders to develop gtm strategy, motions, country/region prioritisation and sector focus and strategy. Refine industry-specific go-to-market strategies across key verticals (e.g., Financial Services, Healthcare, Technology, Retail, Manufacturing etc.)
• Identify Industry customer needs, pain points etc. and share feedback cross functionally to guide solution building across global teams such as product, engineering, finance, legal etc.
• Build and maintain industry-specific value propositions, use cases, and sales playbooks
• Drive territory and account segmentation strategies based on industry characteristics and opportunity
• Establish industry benchmarks and best practices to guide sales approach and prioritization
• Work with Finance on target setting, planning and bottom-up modeling

Go-to-Market Strategy & Execution:

• Develop comprehensive industry frameworks that standardize how customers in each vertical derive value from our solutions
• Drive quarterly, semi-annual, and annual planning cycles for industry-focused GTM segments
• Analyze industry-specific sales metrics and pipeline dynamics to develop proactive insights
• Partner with Account Executives to evolve sales motions and industry best practices based on vertical nuances
• Continuously evaluate market opportunities, competitive positioning, and whitespace within target industries

Cross-Functional Leadership:

• Lead collaboration across Strategy and RevOps, Sales Enablement, Strategic Finance, Product, and Marketing teams to ensure industry alignment
• Work with Product teams to communicate industry-specific feature requirements and market feedback
• Prepare executive-level materials including industry performance reviews, strategic planning sessions, and board updates
• Drive alignment across teams to ensure consistent execution of industry-specific go-to-market strategies
• Partner with Marketing on industry-focused campaigns, events, and thought leadership initiatives

Operational Excellence:

• Remove operational bottlenecks specific to complex industry sales cycles and compliance requirements
• Execute critical processes including strategic account transitions, industry-specific CRM configurations, and vertical market data management
• Optimize sales technology stack and ensure effective adoption of Salesforce and other sales tools
• Establish sales process methodology, qualification criteria, and stage definitions for consistent execution
• Ensure smooth operations across complex, multi-stakeholder sales motions typical in enterprise B2B software

Requirements:

• 10+ years of experience in B2B SaaS or enterprise software, with focus on sales strategy, revenue operations, industry consulting, or commercial roles
• Deep expertise in one or more enterprise industry verticals with proven track record of driving growth in those markets
• Strong analytical capabilities with demonstrated ability to convert complex industry data into actionable insights and strategy
• Direct experience in commercial GTM roles selling or supporting sales of B2B software solutions to enterprise customers
• Proven experience designing territories, setting quotas, and building variable compensation plans for enterprise sales teams
• Track record of building sales capacity models, productivity frameworks, and headcount planning processes
• Extensive experience with enterprise CRM systems (Salesforce required) and business intelligence tools
• Proven ability to influence and partner with C-level stakeholders and senior sales leadership
• Track record of developing industry-specific frameworks, sales plays, and value propositions

Preferred Qualifications:

• Experience at high-growth B2B SaaS companies, particularly in industry-focused GTM or vertical sales roles
• Background in AI/ML, cloud infrastructure, or enterprise software companies serving multiple industries
• Track record of scaling sales organizations through 3x+ growth periods in B2B software
• MBA or advanced degree
• Experience building industry-specific go-to-market motions from scratch
• Direct enterprise sales or sales engineering experience in complex, multi-stakeholder environments
• Experience with emerging technologies (AI, ML) in enterprise contexts
• Management consulting experience with focus on industry strategy or commercial excellence

Benefits:

• Annual compensation range: €140,000 - €200,000 EUR
• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
• Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

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You will work at the intersection of sales strategy and partner operations,driving pipeline development and deal execution while also building the processes, enablement programs, and measurement systems that support long-term partner success. This role reports to our partnerships leadership and works closely with sales, product, and customer success teams to ensure our SI partners are equipped to win and deliver transformative AI solutions for their clients.

Responsibilities:

Partner Sales Strategy and Execution

• Own revenue targets and commercial relationships with assigned SI partners, including global consulting firms and regional integrators

• Develop and execute joint go-to-market strategies that drive partner-sourced and partner-influenced pipeline

• Lead partner business planning, including setting mutual goals, identifying target accounts, and defining success metrics

• Work directly with partner sales teams to identify opportunities, support deal progression, and close business

Partner Program Design and Management

• Design and implement a tiered partner program structure with clear criteria, benefits, and requirements that incentivize partner investment and performance

• Develop comprehensive partner lifecycle management processes covering recruitment, onboarding, enablement, growth, and optimization

• Create scalable frameworks for partner engagement that maintain quality as we expand our partner ecosystem globally

• Establish program governance, including partner agreements, engagement models, and escalation paths

Enablement and Partner Success

• Build and manage partner enablement programs including training curricula, certification pathways, and technical resources

• Develop enablement materials that help partners understand Claude's capabilities, competitive differentiation, and enterprise applications

• Create resources that enable partners to design, build, and deliver production-grade AI solutions for their clients

• Partner with internal teams to ensure partners have access to the technical support and product knowledge they need to win

Operational Excellence

• Implement systems, tools, and processes that ensure accurate tracking of partner-sourced and partner-influenced revenue

• Develop and maintain partner performance dashboards and reporting mechanisms

• Create and document standard operating procedures for all partner program activities

• Manage partner data integrity and ensure consistent measurement across the global partner portfolio

Performance Measurement and Optimization

• Define and track KPIs for individual partner performance and overall program health

• Build frameworks for assessing partner contribution, engagement, and growth potential

• Develop approaches for measuring and demonstrating ROI of partner program investments

• Identify opportunities for program improvement and implement optimization initiatives

You may be a good fit if you have

• 7+ years of experience in partner sales, channel sales, or partner management at a technology company

• Demonstrated success driving revenue through partner channels, with a track record of meeting or exceeding sales targets

• Experience working with Systems Integrators, global consulting firms, or similar enterprise-focused partners

• Strong commercial acumen with the ability to structure deals, negotiate agreements, and drive complex sales cycles

• Experience building or scaling partner programs, including designing tier structures, enablement programs, and operational processes

• Excellent analytical skills with experience defining KPIs, building dashboards, and using data to drive program decisions

• Outstanding communication and relationship-building skills at all levels, from partner practitioners to C-suite executives

• Experience with CRM systems and partner relationship management tools

• Comfort with ambiguity and the ability to create structure in emerging programs

• Willingness to travel globally to support partner relationships and joint customer engagements

Strong candidates may also have

• Experience in AI, cloud platforms, or other high-growth technology categories where partner enablement and technical differentiation are critical

• Background working at or with major Systems Integrators or global consulting firms

• Experience managing partner relationships across multiple geographies and cultures

• Understanding of enterprise sales cycles and how partners influence complex, multi-stakeholder deals

• Track record of building programs that scaled from early stage to mature operations

• Passion for AI and understanding of how enterprises are adopting AI technologies

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary: $300,000-$355,000 USD

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Responsibilities:

• Build, lead, and scale a GovTech sales team, including hiring top talent, setting clear performance expectations, and providing coaching and development

• Develop and execute go-to-market strategies for selling directly to Systems Integrators, DIB primes, and GovTech ISVs,including market segmentation, competitive positioning, and revenue forecasting

• Own GovTech revenue targets and ensure team performance against quotas, while providing visibility into pipeline health and deal progression across the partner segment

• Establish and cultivate C-suite and senior executive relationships at major SIs and DIBs, serving as Anthropic's senior point of contact for strategic partner engagement

• Win new business by helping SIs with prime contracts integrate AI into their technology stacks and consulting practices to differentiate their offerings, accelerate delivery, and integrate into government customer workloads.

• Establish and refine sales processes, methodologies, and playbooks specific to GovTech segment.

• Build and manage strategic relationships with cloud service providers (AWS, GCP) to align technical and commercial aspects of partner deals and create scalable go-to-market motions

• Synthesise market feedback and customer insights to inform product roadmap and competitive strategy, working closely with product and marketing teams

• Partner with legal, compliance, and delivery teams to ensure successful contract execution and customer satisfaction across the GovTech ecosystem

• Implement metrics, reporting, and performance management systems to drive team accountability and continuous improvement across the partner sales organisation

• Represent Anthropic at industry events, partner summits, and with key stakeholders, establishing our brand as the trusted AI partner for GovTechs

You may be a good fit if you have:

• 10+ years of enterprise sales experience with 4+ years managing sales teams selling directly to SIs, DIBs, and GovTech ISVs, with a proven track record of scaling revenue and building high-performing organisations

• Demonstrated ability to build, maintain, and leverage C-suite and senior executive relationships at major SIs, DIB primes, and GovTech companies,with an existing network of contacts across the federal partner ecosystem strongly preferred

• Deep understanding of SI and DIB business models, buying processes, technology evaluation criteria, and how partners operate within federal procurement frameworks

• Demonstrated ability to hire, develop, and retain top sales talent while creating a culture of performance and accountability

• Experience developing and executing go-to-market strategies for emerging technologies sold to and through public sector partners

• Extensive experience with federal contracting vehicles, procurement mechanisms, and compliance requirements including FAR/DFAR, FedRAMP, and agency-specific security standards

• Strong track record of consistently exceeding team revenue targets and building predictable, scalable sales motions in a partner-driven model

• Proven ability to build and manage strategic channel partnerships and ecosystem relationships, including coordination with cloud providers in complex deal scenarios

• Strong technical acumen with the ability to engage credibly with partners' engineering teams and navigate complex technical sales conversations

• Security clearances preferred

• Excellent communication and relationship-building skills across all levels, from technical teams to C-suite and senior executive leadership at partner organisations

• Experience implementing sales methodologies, CRM systems, and performance management processes

• A passion for safe and ethical AI development, with the ability to articulate its value and importance in government contexts to build trust with federal partner stakeholders

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You will serve as a trusted advisor and operational force multiplier, bringing deep B2B SaaS expertise to help teams achieve revenue targets while building scalable frameworks that drive industry-specific customer success.

Responsibilities:

Enterprise Strategy & Analysis:

• Partner with sales and regional leaders to develop go-to-market strategy, motions, country/region prioritisation and sector focus and strategy. Refine industry-specific go-to-market strategies across key verticals (e.g., Financial Services, Healthcare, Technology, Retail, Manufacturing etc.)

• Identify Industry customer needs, pain points etc. and share feedback cross functionally to guide solution building across global teams such as product, engineering, finance, legal etc.

• Build and maintain industry-specific value propositions, use cases, and sales playbooks

• Drive territory and account segmentation strategies based on industry characteristics and opportunity

• Establish industry benchmarks and best practices to guide sales approach and prioritization

• Work with Finance on target setting, planning and bottom-up modeling

Go-to-Market Strategy & Execution:

• Develop comprehensive industry frameworks that standardize how customers in each vertical derive value from our solutions

• Drive quarterly, semi-annual, and annual planning cycles for industry-focused GTM segments

• Analyze industry-specific sales metrics and pipeline dynamics to develop proactive insights

• Partner with Account Executives to evolve sales motions and industry best practices based on vertical nuances

• Continuously evaluate market opportunities, competitive positioning, and whitespace within target industries

Cross-Functional Leadership:

• Lead collaboration across Strategy and RevOps, Sales Enablement, Strategic Finance, Product, and Marketing teams to ensure industry alignment

• Work with Product teams to communicate industry-specific feature requirements and market feedback

• Prepare executive-level materials including industry performance reviews, strategic planning sessions, and board updates

• Drive alignment across teams to ensure consistent execution of industry-specific go-to-market strategies

• Partner with Marketing on industry-focused campaigns, events, and thought leadership initiatives

Operational Excellence:

• Remove operational bottlenecks specific to complex industry sales cycles and compliance requirements

• Execute critical processes including strategic account transitions, industry-specific CRM configurations, and vertical market data management

• Optimize sales technology stack and ensure effective adoption of Salesforce and other sales tools

• Establish sales process methodology, qualification criteria, and stage definitions for consistent execution

• Ensure smooth operations across complex, multi-stakeholder sales motions typical in enterprise B2B software

You may be a good fit if you have:

• 10+ years of experience in B2B SaaS or enterprise software, with focus on sales strategy, revenue operations, industry consulting, or commercial roles

• Deep expertise in one or more enterprise industry verticals with proven track record of driving growth in those markets

• Strong analytical capabilities with demonstrated ability to convert complex industry data into actionable insights and strategy

• Direct experience in commercial GTM roles selling or supporting sales of B2B software solutions to enterprise customers

• Proven experience designing territories, setting quotas, and building variable compensation plans for enterprise sales teams

• Track record of building sales capacity models, productivity frameworks, and headcount planning processes

• Extensive experience with enterprise CRM systems (Salesforce required) and business intelligence tools

• Proven ability to influence and partner with C-level stakeholders and senior sales leadership

• Track record of developing industry-specific frameworks, sales plays, and value propositions

• Bachelor's degree in business, economics, or related field

Strong candidates may also have:

• Experience at high-growth B2B SaaS companies, particularly in industry-focused GTM or vertical sales roles

• Background in AI/ML, cloud infrastructure, or enterprise software companies serving multiple industries

• Track record of scaling sales organisations through 3x+ growth periods in B2B software

• MBA or advanced degree

• Experience building industry-specific go-to-market motions from scratch

• Track record of scaling sales organisations through 3x+ growth periods in B2B software

• Direct enterprise sales or sales engineering experience in complex, multi-stakeholder environments

• Experience with emerging technologies (AI, ML) in enterprise contexts

• Management consulting experience with focus on industry strategy or commercial excellence

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Job Overview: The Omada Marketing team is focused on creating awareness, enrolling and engaging people for lasting, healthy change. We are seeking an experienced marketing leader to help us drive enrollment growth and sustained engagement in the Omada Program, ensuring brand and message consistency across all consumer facing channels.

Reporting to the Sr. Director, B2C, you will be the strategic leader responsible for maximizing enrollment rates and creating a consistent, cohesive experience across the entire member journey,from generating awareness, to driving conversion, and ongoing engagement in the Omada Program.

Your Impact:

• Lead and manage team responsible for Omada’s consumer marketing strategy across email, direct mail, SMS/phone-based outreach, web, social & paid channels to increase consumer awareness of the benefit, drive conversion into the program, and increase engagement of enrolled members.
• Develop and execute a comprehensive consumer paid advertising strategy. Partner with Analytics on building out monitoring and tracking mechanisms for continuous campaign refinement to maximize ROI.
• Ensure a seamless, consistent and cohesive member experience across all consumer-facing touchpoints.
• Continuously refine messaging across all lifecycle communications as company programs expand/change.
• Oversee quarterly experimentation roadmap and deployment of A/B and multivariate tests to improve KPIs. Rapidly scale positive results for maximum impact.
• Collaborate with cross-functional teams, including Legal, Compliance, Marketing Operations, Product, Engineering, Sales, Customer Success and Member Support to align marketing strategies and messages with business objectives.
• Analyze performance metrics to refine and optimize strategies, deriving actionable insights from data to drive decisions.
• Mentor and manage a team of marketing professionals, fostering a culture of collaboration and innovation.
• Monitor industry trends and competitive activities to identify innovative growth opportunities and make strategic pivots as needed.
• Ad hoc marketing projects as needed to support company priorities

About you:

• Bachelor’s degree in Marketing, Business Administration, or a related field with 12+ years of experience in direct-to-consumer marketing; healthcare or regulated industry is preferred
• Direct marketing experience must include 10+ years recent experience developing digital, email and direct mail campaigns.
• 5+ years experience in leadership and team management, with experience leading and influencing cross-functional teams.
• Demonstrated success in executing multi-channel marketing campaigns focused on growth and consumer engagement.
• Proven analytical mindset with proficiency in marketing analytics tools, capable of translating data into actionable strategies.
• Excellent communication and interpersonal skills, with the ability to effectively present and influence across all organizational levels.
• Experience with CRM systems and marketing automation tools.
• A creative, innovative mindset with a passion for delivering outstanding consumer experiences.

Bonus Points for:

• A career defined by progressively expanding leadership roles in successful/recognizable consumer and/or B2B2C companies, tilting towards Growth. Health-tech or related experience is a strong plus.

Benefits:

• Competitive salary with generous annual cash bonus
• Equity grants
• Remote first work from home culture
• Flexible Time Off to help you rest, recharge, and connect with loved ones
• Generous parental leave
• Health, dental, and vision insurance (and above market employer contributions)
• 401k retirement savings plan
• Lifestyle Spending Account (LSA)
• Mental Health Support Solutions
• ...and more!

It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!

• Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other.
• Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.
• Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.
• Deliver Results. We reward impact above output. We set a high bar, we’re not afraid to fail, and we take pride in our work.
• Succeed Together. We prioritize Omada’s progress above team or individual. We have fun as we get stuff done, and we celebrate together.
• Remember Why We’re Here. We push through the challenges of changing health care because we know the destination is worth it.

About Omada Health:

Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada’s multi-condition platform treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management. With insights from connected devices and AI-supported tools, Omada care teams deliver care that is rooted in evidence and unique to every member, unlocking results at scale. With more than a decade of experience and data, and 29 peer-reviewed publications showcasing clinical and economic proof points, Omada’s approach is designed to improve health outcomes and contain costs. Our customers include health plans, pharmacy benefit managers, health systems, and employers ranging from small businesses to Fortune 500s. At Omada, we aim to inspire and empower people to make lasting health changes on their own terms. For more information, visit: https://www.omadahealth.com/

Omada is thrilled to share that we’ve been certified as a Great Place to Work! Please click here for more information.

We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.

Below is a summary of salary ranges for this role in the following geographies:

California, New York State and Washington State Base Compensation Ranges: $194,120 - $242,650*, Colorado Base Compensation Ranges: $179,350 - $232,100*. Other states may vary.

This role is also eligible for participation in annual cash bonus and equity grants.

*The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations.

Please click here for more information on our Candidate Privacy Notice.

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As an Advancement Officer, you will manage a portfolio of existing and prospective donors and supporters, taking a holistic approach to engagement that strategically leverages stakeholder time, treasure, and talents. You will represent MLT at donor networking opportunities, identify, qualify, and cultivate a robust pipeline of prospective donors and stakeholders, and develop and execute thoughtful, tailored donor cultivation, solicitation, and stewardship plans.

You will listen actively to understand the stakeholder's perspective and engage in high-touch, audience-centered communications to build meaningful and lasting relationships. You will effectively and collaboratively project manage stakeholder strategies, working in partnership with cross-functional colleagues.

To be successful in this role, you will have 10+ years of professional experience with a bachelor's degree in a related field (MBA or other advanced degree a plus), experience identifying and engaging high net worth individuals and senior executives, and experience building and generating revenue through high touch, mutually beneficial relationships.

You will have exceptional written and verbal communication skills, a strong ability to lead cross-functional collaboration and communication, and take ownership and find effective solutions with minimal direction. You will be comfortable with CRM systems, particularly Salesforce, and proficient with the Google suite.

In addition to your professional experience and skills, you will be a strategic thinker, a creative problem solver, and a collaborative team player. You will be passionate about MLT's mission and values, and committed to making a positive impact in the lives of others.

If you are a motivated and results-driven individual who is passionate about fundraising and relationship-building, we encourage you to apply for this exciting opportunity to join our team.

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Key Responsibilities:

Lead and scale a leasing team responsible for delivering occupancy and revenue targets across approximately 800 units.

Prepare the organisation for substantial growth, with a similar number of new units joining the portfolio in 2026.

Set monthly and quarterly quotas, define incentive structures, and manage team and individual performance.

Coach junior, inexperienced team members into confident, effective leasing advisors.

Sales Process and CRM Excellence:

Design and optimise the leasing funnel using CRM systems such as HubSpot or Salesforce.

Build, refine, and enforce strong processes for pipeline management, lead qualification, follow-ups, and forecasting.

Integrate multiple technology tools to support a smooth, data-driven sales operation.

Outbound and Relationship-Based Leasing:

Lead the evolution toward a hybrid inbound and outbound leasing model.

Build relationships with relocation agents, brokers, HR teams of major employers, embassies, and other market partners.

Encourage team members to develop their own networks, attend events, and create their own lead pipelines.

Market Growth and Brand Storytelling:

Be a visible ambassador for flow in the Riyadh market.

Maintain an active presence on LinkedIn and other platforms, regularly sharing stories about community living, lifestyle, and leasing success.

Culture and Team Transformation:

Build a culture of accountability, customer focus, proactive outreach, and continuous improvement.

Drive a shift from reactive behaviours to proactive, relationship-based selling.

Bring startup energy: fast learning, constructive iteration, and a willingness to build processes as the business scales.

Qualifications:

8–12 years of experience in sales, revenue, business development, or leasing leadership.

Proven experience managing teams with quotas, KPIs, and performance-driven cultures.

Strong experience using CRM systems such as HubSpot, Salesforce, or similar.

Background in a startup, scale-up, or entrepreneurial environment.

Strong ability to build processes, systems, and workflows from scratch.

Experience coaching junior or inexperienced teams.

Strong B2C experience; B2B relationship-building is also valuable.

Active presence on LinkedIn or other platforms, with a strong personal brand mindset.

Analytical or technology-related diploma or degree.

Ability to drive regularly across Riyadh and attend events, tours, and meetings.

Nice-to-Haves:

Experience in tech, hospitality, residential leasing, or real estate.

Arabic language skills (helpful but not required).

Experience in high-growth or fast-scaling environments.

What Success Looks Like:

Leasing teams meet or exceed occupancy and revenue targets.

Strong, documented leasing processes and playbooks are in place.

CRM data is accurate, visible, and consistently used.

The team generates a significant share of its own leads through relationships and outreach.

Flow gains increasing visibility in the Riyadh market.

The leasing culture becomes proactive, growth-minded, and customer obsessed.

New communities launch smoothly with strong pre-leasing performance.

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The New Neighbor Success Lead plays a central role in guiding prospective residents through every stage of the Flow experience, from initial exploration to the moment they move into their new home. Using a thoughtful blend of data insights, human judgment, and Flow's proprietary technology, this role ensures that every individual or family discovers how Flow's conscious communities can support their personal journey.

Responsibilities:

• Conduct personalized discovery conversations using Flow's technology to assess each client's needs, preferences, and timeframes.
• Articulate and tailor housing solutions across Flow's portfolio.
• Direct prospects to alternative Flow properties when this better aligns with their lifestyle, budget, or timeline.
• Enjoy selling & negotiating within a tech augmented sales process that affords more autonomy and accountability
• Own the full on-site sales motion, including tours, demonstrations, presentations, and closing.
• Maintain accountability for personal workflows & outcomes using Flow's proprietary selling suite.
• Participate in product trainings, user testing, pilot programs, and feedback sessions.
• Provide structured input into technology roadmaps through tour notes, insights, and real-world observations.
• Represent Flow in relationships with local realtors, influencers and events that match well with Flow's Brand ethos.

Ideal Background:

• Strong consultative sales approach with the ability to diagnose needs and recommend solutions.
• High degree of professional judgment, autonomy, and comfort making decisions independently.
• Tech-forward mindset; confident using CRM systems, dashboards, automation, and workflow tools.
• Exceptional communication, presentation, and interpersonal skills.
• Ability to analyze data signals and adapt approaches to individual client situations.
• Collaborative orientation with comfort engaging cross-functional partners.
• Resilient, proactive, and committed to the Flow mission of human flourishing.
• 3+ years in consultative sales, hospitality, real estate, customer experience, or a related field preferred.
• Experience with autonomy in contract negotiation or professional-level decision-making is strongly preferred.
• Real estate or housing experience is beneficial but not required.

Additional Information

Benefits

• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)
• Paid time off and 13 paid holidays
• 401(k) retirement plan
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
• Access to HSA-compatible plans
• Pre-tax commuter benefits
• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings

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We are seeking a Head of Revenue Operations to transform how Cyngn drives revenue by building a structured, data-driven growth engine across Sales, Marketing, and Customer Success.

Responsibilities

• Revenue System Design: Build and maintain top-of-funnel architecture, including lead scoring, segmentation, conversion benchmarks, and pipeline health dashboards, and hold sales individuals accountable for meeting these benchmarks
• Data-Driven Pipeline Management: Institute stage-by-stage analytics, win/loss modeling, and probability-weighted forecasting to improve forecast accuracy and deal velocity
• Operating Cadence: Establish and lead weekly/monthly growth reviews, funnel retrospectives, and KPI forums that drive accountability across Sales and Marketing
• Tools & Data Integrity: Define CRM data schema, drive CRM hygiene standards, and implement analytics tooling to extract actionable insights (CRM, attribution, forecasting, dashboards)
• Cross-Functional Collaboration: Partner with Sales Leadership, Marketing, Product, and Finance to align on ICP definition, lead generation strategy, and growth priorities
• Performance Measurement: Define success metrics and attribution models for lead sources, campaigns, sales activities, and revenue outcomes

Qualifications

• Experience: 8+ years in Revenue Operations, Sales Operations, or similar GTM analytics role in B2B SaaS or enterprise software environments
• Analytical Rigor: Strong background in data analytics, forecasting, funnel modeling, and KPIs (experience with CRM systems and BI tools required)
• Revenue Growth Mindset: Proven track record of building systems that accelerated pipeline velocity and improved forecast precision
• Process Builder: Skilled in translating business goals into repeatable processes and dashboards that scale with the business
• Collaborator: Fluency working cross-functionally with sales, marketing, finance, and product to unify GTM execution against strategic metrics
• Communication: Ability to present data clearly to executives, drive cross-team alignment, and influence without authority

Bonus Qualifications

• Experience in Robotics, IoT, SaaS, or other high-tech B2B environments
• Strong CRM and analytics stack fluency (e.g., Salesforce, HubSpot, Tableau/Looker, Outreach, Marketo)
• Track record of driving measurable growth improvements through operational excellence

Benefits & Perks

• Health benefits (Medical, Dental, Vision, HSA and FSA (Health & Dependent Daycare), Employee Assistance Program, 1:1 Health Concierge)
• Life, Short-term and long-term disability insurance (Cyngn funds 100% of premiums)
• Company 401(k)
• Commuter Benefits
• Flexible vacation policy
• Remote or hybrid work opportunities
• Sabbatical leave opportunity after 5 years with the company
• Paid Parental Leave
• Daily lunches for in-office employees and fully-stocked kitchen with snacks and beverages
• Monthly meal and tech allowances for remote employees

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We have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the Senior Manager, Growth Marketing role:

Technical Skills:

• Drive: Proactively identifies, tests and scales new growth opportunities, leveraging emerging marketing technologies and best practices.
• Build: Develops and implements robust marketing automation, analytics, and attribution models to measure and optimize campaign performance.

Complexity and Impact of Work:

• Lead: Leads the development and execution of the overall growth marketing strategy, aligning with business objectives and revenue targets.
• Manage: Manages complex marketing funnels, A/B testing frameworks, and experimentation roadmaps to continuously improve conversion rates.

Organizational Knowledge:

• Collaborate: Works cross-functionally with sales, product, and engineering teams to ensure seamless customer journeys and integrated marketing efforts.
• Deliver: Consistently delivers on key performance indicators (KPIs) and contributes directly to the company's revenue growth.

Communication and Influence:

• Listen: Actively listens to market feedback, customer insights, and team input to refine marketing strategies.
• Contribute: Contributes thought leadership and insights to the broader organization on market trends, competitive landscapes, and growth opportunities.

You may be a fit for this role if you have:

• 10+ years of progressive experience in B2B marketing, with a focus on growth or demand generation
• Demonstrated ability to drive significant customer acquisition and revenue growth in a B2B crypto, fintech, or other complex/regulated industries.
• Strong leadership experience, including direct management of marketing teams.
• Expertise in account-based marketing (ABM) strategies and tools, SEO, SEM, marketing automation platforms, CRM systems, and analytics tools (e.g., Salesforce, Google Analytics, Tableau).
• A strategic mindset coupled with a hands-on approach to problem-solving and campaign execution.

Although not a requirement, bonus points if:

• You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system.

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In this role, you are responsible for ensuring sales pipeline integrity, timely launching and completion of client-specific contracts, and providing attentive care in a timely and thoughtful manner. You will become intimately familiar with the new account opening requirements, verifying appropriate information, adherence to process, and coordinating necessary approvals.

We have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the Business Analyst role.

Technical Skills:

• CRM & Systems Management: Experience maintaining CRM data integrity and functionality, ensuring all records are properly synced across systems while championing platform enhancements and development.
• Legal Documentation: Basic understanding of legal repositories with the ability to proactively launch and maintain contracts relevant to Anchorage Digital clients.

Complexity and Impact of Work:

• Systems Integration: Act as a primary stakeholder in project work and technical integrations involving Anchorage Digital Bank’s core CRM and data systems.
• Account Governance: Own the review of new accounts, performing meticulous due diligence on client onboarding to ensure accuracy and compliance.
• Process Documentation: Maintain comprehensive documentation for tracking tasks and processes, ensuring all departmental responsibilities are clearly defined and archived.

Organizational Knowledge:

• Strategic Alignment: Understanding Anchorage Digital’s overarching strategy and ability to integrate that knowledge into team planning and goal-setting.
• Purpose-Driven Execution: Ability to connect company-wide priorities to specific areas of work and clearly communicate the 'why' behind operational tasks to the broader team.

Communication and Influence:

• Client Relations: Strength in clear and effective communication to provide exceptional service to both internal stakeholders and external clients.
• Cross-Functional Collaboration: Actively partners with stakeholders across Anchorage Digital to identify opportunities for process optimization and improvement.

You may be a fit for this role if you have:

• Experience with CRM systems (e.g., Salesforce) to efficiently manage and track activities, maintain client information, and ensure data remains accurate and up to date.
• Strong organizational and time management skills to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Baseline understanding of cryptocurrencies and a proactive curiosity to continue building that knowledge.
• Solid understanding of client life-cycles within the financial services industry.
• A collaborative, proactive, and team-focused approach to problem-solving and internal alignment.
• Foundational understanding of legal contracts and complex client structures or professional relationships.

Although not a requirement, bonus points if:

• You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :)

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Sales Development Representative

Job Details

• Job ID: 16473
• Base Salary Range: $43,000-$65,000
• Date posted: 03/18/2026

Responsibilities

Support the lead qualification, routing, and administration process for Ansys software products, ensuring prospects are accurately assessed and passed to the appropriate sales teams.

Generate new business and interest through account-based marketing programs, including targeted email and calling campaigns.

Follow up on prospect inquiries, applying sales and technical expertise to qualify leads, schedule meetings, appointments, and demos as needed.

Partner across Marketing, Sales, Channel, and Product teams to support achievement of sales targets in your assigned territory.

Research, identify, and create new market opportunities through targeted engagement in prospect accounts.

Engage current accounts to develop relationship maps, use case opportunities, and account intelligence through direct outreach and insight tools.

Collaborate with marketing teams to support events, webinars, tradeshows, and digital engagement programs, driving traffic and participation.

Ensure CRM data integrity and consistency by updating lead and contact information, providing visibility to market opportunities.

Contribute to efficient reporting on lead aspects per territory and communicating ongoing improvements to prospecting and qualification processes.

Participate in special projects and team-specific responsibilities as directed.

The Impact You Will Have

Accelerate lead generation and qualification to drive revenue growth for Synopsys and Ansys solutions.

Enhance collaboration between sales, marketing, and product teams, aligning efforts towards shared objectives.

Expand awareness and adoption of industry-leading software products among new and existing customers.

Support the delivery of high-quality customer experiences by ensuring timely and relevant engagement with prospects.

Improve market intelligence and relationship mapping, enabling strategic account development and deeper customer insights.

Contribute to the evolution of prospecting and lead qualification processes, driving innovation and efficiency within the sales organization.

What You’ll Need

• Bachelor’s degree in business, marketing, engineering, or related field (or 4+ years of relevant inside sales experience).
• Technical aptitude or 1 year of experience in an industrial/technical sales environment.
• Excellent record of customer service and satisfaction, with strong telephone etiquette and computer literacy.
• Experience leveraging social media to identify and engage key decision makers.
• Understanding of sales automation tools, the sales process, and CRM systems (SalesForce.com preferred).

Who You Are

Well-organized, self-directed team player with strong time management and analytical skills.

Effective communicator, able to engage prospective customers and articulate value statements.

Proactive and resourceful, capable of assessing business opportunities based on predetermined criteria.

Adaptable, able to thrive in dynamic environments and manage multiple priorities.

Collaborative, fostering alignment between sales, marketing, and product teams.

The Team You’ll Be A Part Of

You’ll join a high-energy sales development team focused on driving growth for Synopsys and Ansys solutions. Our team collaborates closely with field sales, channel partners, and marketing to nurture leads, expand market reach, and deliver exceptional customer experiences. We value innovation, teamwork, and continuous improvement, creating an inclusive environment where everyone’s contributions matter.

Rewards and Benefits

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

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Job Description

You are an energetic and results-driven sales professional with a passion for building lasting relationships and delivering innovative solutions. Your extensive experience in technical sales empowers you to understand complex engineering environments and identify opportunities for Simulation & Analysis (S&A) products and services.

Responsibilities

• Perform sales activities and establish, develop, and maintain strong business relationships with current and prospective customers to drive renewal and generate new business within your assigned territory.
• Create and conduct impactful sales presentations that align customer requirements with positive business outcomes using S&A engineering simulation products.
• Stay abreast of new and existing products/services to effectively facilitate sales efforts and communicate product value to customers.
• Research and identify sources for developing current and prospective customers, assessing their potential and needs.
• Develop clear and effective written proposals and quotations for customers, ensuring alignment with their objectives.
• Create and maintain detailed account plans for existing customers, highlighting profile, share, and value opportunities.
• Coordinate sales efforts with global teams including marketing, account management, technical services, legal, and accounting.
• Maintain accurate sales data and reports within CRM systems, and provide reliable forecasts for new sales and renewals.
• Leverage trade shows, conventions, and seminars to enhance business development and expand opportunities within your customer base.
• Alert clients to new or improved products/services, relay their feedback to product development teams, and serve as a resource to channel partners during the sales process.

Impact

• Accelerate adoption of S&A engineering simulation solutions across diverse customer environments, driving innovation in product development.
• Expand Synopsys' market presence in Shanghai and beyond, fostering sustainable revenue growth and maximizing account penetration.
• Build trusted relationships with key decision-makers, influencing strategic investments in simulation technology.
• Contribute to improved customer satisfaction and retention by delivering tailored solutions that solve complex engineering challenges.
• Provide valuable market insights and customer feedback to inform product development and future offerings.
• Enhance collaboration between sales, marketing, technical, and channel teams for unified customer engagement and success.
• Support Synopsys' reputation as a leader in high-performance engineering solutions and simulation software.

Requirements

• Bachelor's degree in technical, engineering, business, or related field; equivalent experience considered.
• 4+ years of demonstrated success in technical sales positions (or 8+ years for seasoned professionals).
• Strong understanding of engineering analysis, technology, and simulation environments.
• Experience with CRM systems and sales data management.
• Fluency in English and the local language of the territory (Shanghai).
• Ability to travel up to 50% as required to support customer and business needs.
• Knowledge of S&A products/services and territory-specific expertise is a plus.
• Ability to present to VP & C-level executives with confidence and clarity.

Who You Are

• Excellent communicator who builds rapport and trust with diverse stakeholders.
• Organized and detail-oriented, able to manage multiple priorities and deadlines.
• Self-motivated, proactive, and adaptable to changing business needs.
• Collaborative team player who coordinates effectively across departments and geographies.
• Customer-centric mindset, committed to delivering value and fostering long-term relationships.
• Creative problem solver who thrives in dynamic, high-tech environments.

The Team You'll Be A Part Of

You'll join a dynamic sales team focused on advancing engineering simulation solutions and expanding Synopsys' footprint in the Shanghai region. Collaborating with marketing, technical services, channel partners, and product development teams, you'll play a central role in connecting customers to innovative technologies and driving business growth. Our team values diversity, inclusivity, and continuous learning, fostering an environment where everyone's ideas contribute to collective success.

Rewards and Benefits

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

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As a global leader in silicon chip design and electronic design automation, Synopsys enables breakthrough advancements in technology by supporting a diverse and dynamic workforce. Our Worldwide Operations team is at the heart of delivering seamless order processing and fulfillment for a global customer base, ensuring operational excellence every step of the way.

You are a detail-oriented professional with a passion for operational excellence and customer satisfaction. Experience in order management or sales operations, you thrive in dynamic, fast-paced environments where accuracy and efficiency are paramount. You possess a strong analytical mindset and are adept at navigating complex processes, identifying gaps, and implementing improvements to drive business results. Communication is one of your key strengths,you can clearly articulate issues and collaborate effectively with teams across functions and geographies.

Your primary responsibilities will include validating and processing customer orders, managing the order backlog, coordinating fulfillment cycles, and supporting accurate, timely revenue booking activities. You will also review, verify, and maintain records for customer contracts, purchase orders, and supporting documents. Additionally, you will partner closely with Sales, Finance, Legal, Logistics, and Revenue teams to resolve discrepancies and facilitate smooth order flow.

The impact you will have is accelerating revenue recognition through accurate and efficient order processing, enhancing customer satisfaction by ensuring prompt and reliable order fulfillment, driving operational efficiency by identifying and addressing process gaps, and supporting organizational compliance by maintaining rigorous documentation standards.

To be successful in this role, you will need a Bachelor's degree or higher, with 8–10 years of relevant experience in order management or sales operations. You should be an expert in Microsoft Office Suite, especially Excel, for data analysis and reporting. Hands-on experience with ERP/CRM systems such as Oracle, SAP, or Salesforce is also required. Proven ability to independently manage, prioritize, and deliver on multiple tasks with strong ownership is essential.

You will join the Worldwide Operations team, a diverse group of professionals dedicated to supporting Synopsys' global order management and fulfillment processes. The team prides itself on operational excellence, collaboration, and a commitment to delivering outstanding service to both internal and external customers.

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

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We currently have 614 open roles

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Sales Development Representative

Irvine, California, United States

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Category: SalesHire Type: Employee

Job ID 16626Base Salary Range $43000-$65000Date posted 03/25/2026

You are a dynamic communicator with a keen interest in technology and business development. Driven by curiosity and a passion for connecting people, you thrive in fast-paced environments where every interaction is an opportunity to spark innovation. You bring a collaborative spirit and enjoy working closely with cross-functional teams to achieve shared goals. Your organisational skills are top-notch, allowing you to manage multiple priorities and projects with ease, and you embrace new challenges as opportunities to learn and grow.

You see the value in building relationships and are adept at engaging customers, both virtually and in person. Whether you’re researching prospects, nurturing leads, or participating in industry events, you approach each task with professionalism and enthusiasm. Your ability to assess business opportunities and communicate the unique benefits of Synopsys and Ansys solutions sets you apart. You are comfortable leveraging technology,from CRM systems to social media platforms,and you use these tools strategically to maximise your impact.

As an active team player, you foster collaboration between sales, marketing, and product teams, ensuring alignment towards joint goals. You possess a strong sense of accountability and are committed to maintaining data integrity and consistency in every aspect of your work. Above all, you are motivated by the opportunity to contribute to the growth of industry-leading solutions, supporting customers and helping shape the future of innovation.

What You’ll Be Doing:

Supporting the lead qualification, routing, and administration process for Ansys software products, ensuring prospects are accurately assessed and passed to the appropriate sales teams.

Generating new business and interest through account-based marketing programs, including targeted email and calling campaigns.

Following up on prospect inquiries, applying sales and technical expertise to qualify leads, schedule meetings, appointments, and demos as needed.

Partnering across Marketing, Sales, Channel, and Product teams to support achievement of sales targets in your assigned territory.

Researching, identifying, and creating new market opportunities through targeted engagement in prospect accounts.

Engaging current accounts to develop relationship maps, use case opportunities, and account intelligence through direct outreach and insight tools.

Collaborating with marketing teams to support events, webinars, tradeshows, and digital engagement programs, driving traffic and participation.

Ensuring CRM data integrity and consistency by updating lead and contact information, providing visibility to market opportunities.

Contributing to efficient reporting on lead aspects per territory and communicating ongoing improvements to prospecting and qualification processes.

Participating in special projects and team-specific responsibilities as directed.

The Impact You Will Have:

Accelerate lead generation and qualification to drive revenue growth for Synopsys and Ansys solutions.

Enhance collaboration between sales, marketing, and product teams, aligning efforts towards shared objectives.

Expand awareness and adoption of industry-leading software products among new and existing customers.

Support the delivery of high-quality customer experiences by ensuring timely and relevant engagement with prospects.

Improve market intelligence and relationship mapping, enabling strategic account development and deeper customer insights.

Contribute to the evolution of prospecting and lead qualification processes, driving innovation and efficiency within the sales organisation.

What You’ll Need:

Bachelor’s degree in business, marketing, engineering, or related field (or 4+ years of relevant inside sales experience).

Technical aptitude or 1 year of experience in an industrial/technical sales environment.

Excellent record of customer service and satisfaction, with strong telephone etiquette and computer literacy.

Experience leveraging social media to identify and engage key decision makers.

Understanding of sales automation tools, the sales process, and CRM systems (SalesForce.com preferred).

Who You Are:

Well-organised, self-directed team player with strong time management and analytical skills.

Effective communicator, able to engage prospective customers and articulate value statements.

Proactive and resourceful, capable of assessing business opportunities based on predetermined criteria.

Adaptable, able to thrive in dynamic environments and manage multiple priorities.

Collaborative, fostering alignment between sales, marketing, and product teams.

The Team You’ll Be A Part Of:

You’ll join a high-energy sales development team focused on driving growth for Synopsys and Ansys solutions. Our team collaborates closely with field sales, channel partners, and marketing to nurture leads, expand market reach, and deliver exceptional customer experiences. We value innovation, teamwork, and continuous improvement, creating an inclusive environment where everyone’s contributions matter.

Rewards and Benefits:

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

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Responsibilities:

• Report on campaign performance to help marketing teams assess lead quality and persona alignment
• Summarize MQL data post-campaign and evaluate lead qualification, processing, and routing
• Coordinate with regional marketing teams to audit, clean, and enrich contact lists based on event registration requirements, ensuring accurate and targeted outreach
• Generate reports and dashboards in Salesforce to track campaign attribution and sales follow-up effectiveness
• Monitor lead flow and system performance, identifying opportunities for improvement
• Create detailed lead lists for event attendees to upload into CRM adhering to strict Stripe’s privacy policy
• Enrich third-party account lists using available data sources
• Assist marketing teams in setting up campaigns in Salesforce, including building UTMs
• Ensure all deliverables meet high-quality standards with attention to detail

Requirements:

• Bachelor's degree in Marketing, Business, or a related field
• 2+ years of experience in marketing operations or a related field
• 2+ years of experience with Marketo
• Proficiency in Salesforce and experience with reporting/dashboards
• Strong analytical skills with the ability to interpret data and provide actionable insights
• Excellent attention to detail and organizational skills
• Ability to work collaboratively with cross-functional teams and manage multiple projects
• Familiarity with CRM systems and data management best practices
• Knowledge of digital marketing principles and campaign management

Benefits:

• Opportunity to work with a leading financial infrastructure platform
• Collaborative and dynamic work environment
• Professional development and growth opportunities

Note: This job description is a rewritten version of the original job posting, focusing on the key responsibilities, requirements, and benefits of the role.

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This role requires exceptional communication skills, strong prioritization, and the ability to navigate a global, fast-paced environment with professionalism and discretion. The CRO is based in the US and travels frequently to Paris and other Mistral offices, requiring tight coordination across multiple time zones.

Responsibilities:

• Manage complex and dynamic calendars across multiple time zones, scheduling meetings, travel, and internal/external engagements.
• Prepare briefing materials, presentations, agendas, and follow-up notes for leadership meetings.
• Handle all incoming and outgoing communications (email, Slack, calls) with clarity, confidentiality, and strong judgment.
• Track deadlines, priorities, and key deliverables to ensure leaders stay ahead of commitments.

Operations & Coordination:

• Coordinate international and domestic travel (flights, accommodations, itineraries) for the CRO and European leaders.
• Support organization of internal and external events, client meetings, offsites, and GTM team gatherings.
• Liaise with employees, clients, partners, and vendors as a primary point of contact for the CRO’s office.
• Maintain documentation, filing systems, dashboards, and shared folders to keep GTM operations structured and up to date.

Cross-functional Support:

• Collaborate closely with the Office Manager and People & Operations teams on initiatives (e.g., revenue team events, onboarding support, quarterly reporting).
• Assist with special projects, process improvements, and operational initiatives driven by the CRO.

Confidentiality & Professionalism:

• Handle sensitive information with discretion and sound judgment.
• Represent the CRO’s office with professionalism, rigor, and a solutions-oriented mindset.

Who You Are:

• Proven experience as an Executive Assistant supporting C-level leaders (CRO/CSO/COO preferred), ideally in fast-growing tech or consulting environments.
• Exceptional communication skills in English (mandatory) and strong proficiency in French is a plus.
• Comfortable managing shifting priorities and multiple time zones in a fast-paced, high-ambiguity environment.
• Highly organized, detail-oriented, and able to anticipate needs before they arise.
• Strong mastery of Google Suite and/or Microsoft Office; experience with productivity tools (Notion, Slack, CRM systems) is a plus.
• Proactive problem solver with a positive, can-do attitude and strong ownership mindset.
• Thrives in a startup environment where no job is too small and impact is immediate.

What we offer:

• Competitive cash salary and equity
• Food: Daily lunch vouchers
• Sport: Monthly contribution to a Gym pass subscription
• Transportation: Monthly contribution to a mobility pass
• Health: Full health insurance for you and your family
• Parental: Generous parental leave policy

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Our Supply Chain Management Team supports the world’s most recognizable brands to design and implement a future ready operating model for supply chains that balance between Cost, Speed and Service. We enable business growth through building supply chain resilience and agility from visibility to orchestration to settlement, shifting focus from cost to high value work that transforms customer experience.

We are a global team and operating from various locations in Europe, North America, and India. We focus on consulting services around the topics of Customer Centricity, Procurement Experience, Supply Chain Planning, Smart Operations and Agile Logistics.

We’re looking for a PLM Consultant to design, implement, and optimize PLM solutions for clients across industries. You’ll combine technical expertise with consulting skills to deliver impactful results.

Key Responsibilities:

• Gather and analyze client PLM requirements and processes.
• Design and implement PLM solutions aligned with client objectives, including workflow design, data management, and integration with ERP/CRM systems.
• Configure and implement PLM systems (Siemens Teamcenter, PTC Windchill, Dassault ENOVIA, SAP PLM).
• Assist in creating PLM roadmaps, governance models, and best practices for clients.
• Support data migration, integration, testing, and user training.
• Recommend PLM best practices and process improvements.
• Collaborate with cross-functional teams to ensure successful project delivery.

Requirements:

• 3-8 years of experience in PLM implementation
• 3-8 years of consulting experience.
• Experience with PLM integration with ERP, MES, or CRM systems.
• Hands-on experience with PLM tools such as Siemens Teamcenter, PTC Windchill, Dassault ENOVIA, or SAP PLM.
• Strong understanding of product development processes, BOM management, CAD integration, and change management.
• Experience with PLM system configuration, workflows, and data modeling.
• Ability to manage multiple client engagements and deliver results in a fast-paced consulting environment.
• Knowledge of industry-specific product development processes (e.g. Manufacturing, Consumer Goods and Life-Sciences/ Pharmaceuticals).
• Certification in relevant PLM tools
• · Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences
• · Have excellent interpersonal skills and strong written and verbal communication skills in country’s official language(s) (C2 proficiency) and English (C2 proficiency),
• Have project-related mobility/willingness to travel

_Given that this is just a short snapshot of the role we encourage you to apply even if you don't meet all the requirements listed above. We are looking for individuals who strive to make an impact and are eager to learn. If this sounds like you and you feel you have the skills and experience required, then please apply now.

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Job Purpose

This role is responsible for accelerating growth in BlackRock's Wealth advisory business by leading the tele-sales team and taking direct ownership of individual client sales activity. The focus is on generating opportunities, strengthening adviser relationships, and driving adoption of BlackRock's products and technology using CRM tools. The focus market are German independent advisors at start.

Key Responsibilities

In this role, you will:

• Lead and develop a team of tele-sales professionals, setting clear expectations and driving performance against KPIs.
• Generate sales opportunities through phone-based prospecting and data-driven leads.
• Build adviser relationships to grow sales and increase adoption of BlackRock products and technology.
• Champion effective use of Portfolio 360, CRM, and digital tools.
• Maintain strong product and market knowledge across the team.
• Ensure disciplined pipeline management and reporting.

Our Benefits

We want you to thrive professionally and personally. We offer competitive compensation with a strong pay-for-performance philosophy, rewarding individual impact and contribution to the firm's success. In addition, we provide a comprehensive benefits package designed to support your ambitions and wellbeing. This includes retirement investment tools to help you build long-term financial security, education reimbursement to keep you learning and growing, and resources that support your physical and emotional health. We also offer family support programs and Flexible Time Off (FTO), giving you the space to recharge and be present for the moments that matter most.

Business Unit Overview

EMEA Wealth Advisory is responsible for selling BlackRock's investment products, solutions, and technology to wealth managers across the region. The Scaled Distribution sales team focuses on independent financial advisers. They use a tech-enabled sales approach, including AI tools and Portfolio 360, to drive commercial growth and deliver high-quality client engagement.

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The ideal candidate thrives in a technical, consultative sales environment and excels at building strong, executive-level relationships with OEMs, contract manufacturers, and academic institutions. This role requires you to be a dynamic self-starter committed to mastering industry trends, delivering accurate forecasts, and driving world-class customer engagement.

In this role, the Additive Manufacturing Account Manager will drive revenue growth by executing strategic territory plans, expanding existing accounts, and developing new business across the additive manufacturing market. They will manage the full sales cycle—from prospecting to project execution—while serving as a technical and consultative resource to customers.

The role includes maintaining accurate CRM data, delivering reliable forecasts and market insights, collaborating with internal teams to ensure customer success, and strengthening brand presence in the region through expert relationship-building and consistent, value-driven account management.

Responsibilities:

• Develop and execute regional sales strategies to drive revenue growth across the additive manufacturing market
• Build and maintain strong relationships with OEMs, contract manufacturers, and academic institutions
• Manage the full sales cycle, from prospecting to project execution
• Maintain accurate CRM data and deliver reliable forecasts and market insights
• Collaborate with internal teams to ensure customer success
• Strengthen brand presence in the region through expert relationship-building and consistent, value-driven account management

Requirements:

• 5+ years of related sales experience (industrial equipment, manufacturing technology, additive manufacturing or similar industry experience essential)
• Experience in consultative and solutions sales with a strong emphasis on building cohesive vendor partnerships
• Microsoft Office Suite: Advanced Excel (ROI, forecasting, pipeline analysis), PowerPoint, Outlook, Word
• CRM systems: Experience with Microsoft Dynamics 365, Salesforce, HubSpot, or equivalent
• Data analysis: Ability to analyze sales data, track KPIs, and generate actionable insights
• Virtual collaboration: Proficiency with Teams, Zoom, WebEx
• Valid Driver’s License (Required)

The expected pay range for a qualified person in this role is between $100,000.00 and $125,000.00 per year plus benefits and commission.

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Key Responsibilities:

• Maximise revenue through sponsorship sales
• Identify and secure new clients to maximise revenue and value for both parties
• Account manage existing clients, forging stronger relationships
• Re-engage past clients, rebuilding bridges where required
• Achieve and exceed monthly sales targets and daily KPIs
• Manage a sales pipeline document for reporting purposes, forecasting business accurately on a weekly and monthly basis
• Gather product and company feedback from clients and prospects
• Rebook clients on site at events, following our rebook process
• Travel to events to manage sponsor relationships and help deliver events

Requirements:

• 5 years experience in B2B Event sales in a conference environment
• Knowledge of climate and sustainability, to add value to clients as a strategic partner
• Demonstrated success in achieving and exceeding sales targets, showcasing the ability to drive revenue and secure high-value sponsorships
• A solid and proven track record in selling high-value event sponsorship to blue chip brands
• Ability to sell conceptually and credibly with a consultative and research-based sales approach
• Enjoy being challenged and engaged in a KPI-driven environment where a % of your total earnings are performance-based
• Experience of using CRM systems and an appreciation of their importance
• Ideally, you will also have a genuine interest in working in a mission-focused, for-profit business, addressing the greatest challenge of our time – Climate Change

Benefits:

• Salary: £45,000 - £55,000 (depending on experience)
• Uncapped commission, although minimum £90,000 OTE
• Opportunity to work with globally recognised sustainability and climate leaders
• Join a rapidly growing, mission-led company, making a positive impact on our planet
• 23 days annual leave plus bank holidays
• Hybrid working – 2 days remote (3 days in our Victoria WeWork offices)
• 10 additional flexible remote working dates after probation
• Ethical pension plan with 3% employers’ contribution
• WeWork wellbeing benefits such as yoga sessions and meditation, Barista, community bar, table tennis, showers, and ability to bring your pet to work
• Benenden Health Scheme

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Key Responsibilities

• Identify, target, and sign new clients through proactive outreach, relationship building, and needs-based selling.
• Meet or exceed activity KPIs and sales targets, focusing on securing and growing revenue through new client acquisition.
• Understand client challenges and business goals to present tailored solutions that address their specific needs and demonstrate the value of Zoopla's products.
• Own the full sales cycle, from initial contact and discovery to closing the deal and transitioning clients to account management.
• Establish strong relationships with potential clients, ensuring a smooth sales process and a positive experience from first touch to contract signing.
• Work closely with the account management and product teams to ensure clients are receiving the best solutions and a seamless onboarding experience.
• Stay up to date on industry trends, competitor offerings, and market conditions to position Zoopla as the leading choice for digital solutions in real estate.

Ideal Experience

• Proven track record in new business development, consistently hitting KPIs, and achieving sales targets.
• Experience selling a diverse range of products and services, with the ability to adapt your approach to meet varied client needs.
• Experience using CRM systems (Salesforce preferred) to manage leads, track sales activity, and maintain client records.
• Ability to thrive in a fast-paced, target-driven environment with a focus on activity metrics and closing sales.

Benefits

• Our hybrid setup means you'll join us in the Tower Bridge office 3 days each week.
• 25 days annual leave + extra days for years of service.
• Day off for volunteering & Digital detox day.
• Festive Closure - business closed for a period between Christmas and New Year.
• Cycle to work and electric car schemes.
• Free Calm App membership.
• Enhanced Parental leave.
• Fertility Treatment Financial Support.
• Group Income Protection and private medical insurance.
• Gym on-site in London.
• 7.5% pension contribution by the company.

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Key Responsibilities and Activities

• Develop detailed project plans, including timelines, budgets, resources, and risk assessments.
• Serve as the primary point of contact for stakeholders, providing updates, addressing concerns, and ensuring alignment with project goals.
• Identify potential risks early in the project, develop mitigation strategies, and adjust plans as needed.
• Monitor project expenses and ensure that the project remains within budget.
• Ensure deliverables meet the required quality standards and expectations of stakeholders.
• Prevent scope creep by ensuring that any changes are documented, approved, and well-managed.
• Review and approve contracts, cost estimates, and purchase orders, ensuring alignment with business objectives.
• Ensure the project is completed on time, meets the desired objectives, and is within budget.

Qualifications and Educational Requirements

• Bachelor's degree in business administration, finance, or related field; finance degree preferred.
• PMI or PMP certification preferred.
• 7-10 years of experience in program management, business administration, or related field, preferably on AI Projects
• Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and persuasively.
• Strong problem-solving skills, attention to detail, and interpersonal skills to navigate complex business environments.
• Ability to work independently, manage time effectively, and prioritize tasks to meet deadlines.
• Knowledge of production processes, quality control, costs, and distribution techniques to maximize efficiency.
• Familiarity with business and management principles involved in strategic planning, resource allocation, and production methods.
• Proficiency in computer software, including MS Office Suite, MS Project, Visio, CRM systems, Microsoft Teams, and Power BI

Benefits

• Cab Facility within Hiring Zones
• Medical Insurance, Term Insurance and Accidental Insurance
• Lunch / Dinner provided at subsidized rates
• Rotational Shifts

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This role is aimed to cover the gap in the current workflow from sales to delivery, meet the Chinese customers' requirements, and bring better customer experience. The successful candidate will work with a bridge to link multiple contact persons in overseas production to customers in China, making it easier to level up the customer experience.

Duties and Responsibilities

1. Actively participate in client-related meetings internally and externally with colleagues from different departments.
2. Conduct client meetings in the assigned territory when the sales team members cannot or hard to meet the client.
3. Regularly meet with all contacts in the assigned territory and deliver information from the catch-ups to the related leaders and team members.
4. Work with teammates from different service delivery teams globally to respond to customers' requests.
5. Handle customer complaints and provide a satisfied solution together with the related service delivery team.
6. Maintain the assigned customer information in the CRM system.
7. Occasionally work on client-related admin tasks.
8. Other tasks as required by the line manager.

Requirements

1. Bachelor's degree or above.
2. 1-5 years of experience in the videogames industry is mandatory, and the candidate should be avid in games.
3. Experience in CRM systems and compliant with the requirement to use CRM system and online data server for timely data/document entry.
4. Experience in a multinational company with team members in different countries.
5. Fluent in English.
6. Self-driven. Able to deliver the best results without supervision.
7. Possesses sales skills, and experience of dealing directly with customers.
8. High standards and demands on the quality of one's work.
9. Sense of time and urgency. Completes work in the time required, or when not required, in the most efficient manner and in the shortest time possible. And able to work under pressure.
10. Not set limits for himself/herself and is willing to try new areas and things.
11. Creative and innovative, open-minded, and willing to share and communicate.
12. Willing to travel.

P.S.: This role is hybrid. Work in the office for 2 days per week with a floating workspace with the rest flexible in location for customer visit and preparation.

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Responsibilities:

• Respond to inbound inquiries from prospective customers quickly and efficiently.
• Qualify leads based on fit criteria and route high-potential opportunities to Account Executives with thorough context.
• Educate prospects on how OpenRouter helps them optimize LLM costs, improve performance, and access the best models for their needs.
• Maintain meticulous CRM hygiene with detailed notes on prospect needs, objections, timeline, and opportunity size.
• Collaborate with Account Executives to improve the lead handoff process and incorporate feedback on lead quality.
• Partner with Marketing on campaign feedback, messaging effectiveness, and lead source performance.
• Meet or exceed monthly quotas for qualified opportunities created and meetings scheduled.

Qualifications:

• 2+ years of experience in a BDR, SDR, or inside sales role at a B2B SaaS company.
• Track record of consistently hitting or exceeding quota in a metrics-driven environment
• Strong discovery skills—you ask thoughtful questions, listen actively, and uncover real business needs.
• Ability to quickly learn technical products and explain them clearly to both technical and non-technical audiences.
• Excellent written and verbal communication with the ability to craft compelling, personalized outreach.
• Experience with CRM systems and comfort working in sales tools.

Nice to Haves:

• Being the first BDR hire at a startup or fast-growing company.
• Experience at an API-first, AI infrastructure company or technically similar.
• Experience with prompt engineering and LLM evaluation.

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As a SMB Account Executive on Anthropic's Industries team, you'll drive adoption of safe, frontier AI by securing strategic deals with small and medium businesses across key verticals. You'll leverage your consultative sales expertise and technical acumen to propel revenue growth while becoming a trusted partner to customers, helping them embed and deploy AI while uncovering its full range of capabilities.

Responsibilities

• Drive revenue and win new business: Own a revenue target and all aspects of the sales cycle from prospecting to close, identifying high-potential opportunities and executing strategies to capture them
• Service inbound demand efficiently: Respond to and qualify inbound leads using a combination of digital engagement and strategic outreach to maximize conversion rates and deal velocity
• Execute strategic outbound campaigns: Identify and pursue target accounts using data-driven insights, deploying scaled outreach tactics while maintaining personalized engagement for key opportunities
• Deliver exceptional customer experiences: Guide customers through evaluation and onboarding, recommending relevant use cases and ensuring successful Claude deployment across their organizations
• Contribute to the SMB GTM strategy: Experiment with new sales tactics, share learnings with the team, and help refine our approach to serving the SMB segment effectively
• Collaborate cross-functionally: Partner with Product, Marketing, Customer Success, and other teams to deliver value to customers and provide market feedback to shape our roadmap
• Optimise for efficiency: Identify opportunities to automate or streamline workflows, leveraging modern sales tools to enhance productivity and scale your impact

You may be a good fit if you have:

• 2+ years of B2B sales closing experience, preferably in a PLG or high growth SaaS company, with a proven track record of exceeding quota in high-velocity sales environments
• Experience with automation and tooling: Demonstrated ability to leverage sales technology, automation, or workflows to enhance productivity and improve sales outcomes
• Builder mentality: 'Roll up your sleeves' approach with enthusiasm for experimentation. Thrive in ambiguity and bring structure to evolving processes
• Data-driven mindset: Strong analytical skills with ability to prioritise opportunities based on signals and insights, making strategic decisions about resource allocation
• Excellent time management: Proven ability to manage multiple opportunities simultaneously with strong territory planning and account prioritisation skills
• Outstanding communication: Confidence presenting to various audiences and building rapport across organisational levels, from practitioners to executives
• Technical aptitude: Comfort discussing technical products and solutions with both technical and non-technical stakeholders
• Growth mindset: Highly coachable and adaptable, with genuine passion for continuous learning and improvement
• Process excellence: Strong experience with CRM systems, pipeline management, and forecasting. Comfortable with structured methodologies while remaining flexible
• Mission alignment: Passion for advanced AI systems and ensuring they are developed safely and deployed responsibly

Logistics

• Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices
• Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work.

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The ideal candidate will have a passion for developing people, identifying market opportunities, and executing strategies to capture them. By leading the deployment of Anthropic's emerging products, you will help enterprises obtain new capabilities while also advancing the ethical development of AI.

Responsibilities:

• Build and lead a high-performing team of Enterprise Account Executives, providing coaching, mentorship, and guidance to drive team success

• Develop and implement sales strategies to meet and exceed team revenue quotas

• Create and maintain accurate forecasts, pipeline management, and reporting while ensuring data integrity in CRM systems

• Partner with Enablement to develop training programs and resources that accelerate AE ramp time and effectiveness

• Work closely with Applied AI Engineering teams to demonstrate technical capabilities pre-sales and optimize solutions post-sales

• Enable your team to have credible technical conversations while maintaining appropriate guardrails

• Build strong partnerships across the organization to drive strategic initiatives

• Identify and execute on new market opportunities and use cases for Anthropic's AI solutions

• Gather and synthesize customer feedback to inform product direction and enhance customer experience

• Build and continuously refine the sales methodology by incorporating learnings into playbooks and best practices

You may be a good fit if you

• 7+ years of enterprise sales experience driving adoption of emerging technologies

• 5+ years of sales leadership experience, ideally 3+ leading teams within the Enterprise segment

• Proven track record of building and leading high-performing sales teams, with demonstrated success in coaching and developing AEs

• Experience establishing and scaling sales processes, tools, and methodologies in fast-growing organizations

• Strong technical acumen and ability to understand complex AI solutions, with experience enabling teams to have credible technical conversations

• Track record of successful partnership with technical teams throughout the customer journey

• Demonstrated ability to navigate dynamic stakeholder ecosystems and drive cross-functional initiatives

• Experience managing complex enterprise sales cycles and helping AEs secure strategic deals

• Strong operational rigor in pipeline management, forecasting, and sales metrics

• Excellent communication skills and ability to build relationships across all levels

• Strategic approach to market analysis combined with tactical excellence in execution

• Passion for AI technology and commitment to its safe, responsible development

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary:

$290,000 - $435,000USD

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You will work at the intersection of sales strategy and partner operations—driving pipeline development and deal execution while also building the processes, enablement programs, and measurement systems that support long-term partner success. This role reports to our partnerships leadership and works closely with sales, product, and customer success teams to ensure our SI partners are equipped to win and deliver transformative AI solutions for their clients.

Responsibilities:

Partner Sales Strategy and Execution

• Own revenue targets and commercial relationships with assigned SI partners, including global consulting firms and regional integrators
• Develop and execute joint go-to-market strategies that drive partner-sourced and partner-influenced pipeline
• Lead partner business planning, including setting mutual goals, identifying target accounts, and defining success metrics
• Work directly with partner sales teams to identify opportunities, support deal progression, and close business

Partner Program Design and Management

• Design and implement a tiered partner program structure with clear criteria, benefits, and requirements that incentivize partner investment and performance
• Develop comprehensive partner lifecycle management processes covering recruitment, onboarding, enablement, growth, and optimization
• Create scalable frameworks for partner engagement that maintain quality as we expand our partner ecosystem globally
• Establish program governance, including partner agreements, engagement models, and escalation paths

Enablement and Partner Success

• Build and manage partner enablement programs including training curricula, certification pathways, and technical resources
• Develop enablement materials that help partners understand Claude's capabilities, competitive differentiation, and enterprise applications
• Create resources that enable partners to design, build, and deliver production-grade AI solutions for their clients
• Partner with internal teams to ensure partners have access to the technical support and product knowledge they need to win

Operational Excellence

• Implement systems, tools, and processes that ensure accurate tracking of partner-sourced and partner-influenced revenue
• Develop and maintain partner performance dashboards and reporting mechanisms
• Create and document standard operating procedures for all partner program activities
• Manage partner data integrity and ensure consistent measurement across the global partner portfolio

Performance Measurement and Optimization

• Define and track KPIs for individual partner performance and overall program health
• Build frameworks for assessing partner contribution, engagement, and growth potential
• Develop approaches for measuring and demonstrating ROI of partner program investments
• Identify opportunities for program improvement and implement optimization initiatives

You may be a good fit if you have

• 7+ years of experience in partner sales, channel sales, or partner management at a technology company
• Demonstrated success driving revenue through partner channels, with a track record of meeting or exceeding sales targets
• Experience working with Systems Integrators, global consulting firms, or similar enterprise-focused partners
• Strong commercial acumen with the ability to structure deals, negotiate agreements, and drive complex sales cycles
• Experience building or scaling partner programs, including designing tier structures, enablement programs, and operational processes
• Excellent analytical skills with experience defining KPIs, building dashboards, and using data to drive program decisions
• Outstanding communication and relationship-building skills at all levels, from partner practitioners to C-suite executives
• Experience with CRM systems and partner relationship management tools
• Comfort with ambiguity and the ability to create structure in emerging programs
• Willingness to travel globally to support partner relationships and joint customer engagements

Strong candidates may also have:

• Experience in AI, cloud platforms, or other high-growth technology categories where partner enablement and technical differentiation are critical
• Background working at or with major Systems Integrators or global consulting firms
• Experience managing partner relationships across multiple geographies and cultures
• Understanding of enterprise sales cycles and how partners influence complex, multi-stakeholder deals
• Track record of building programs that scaled from early stage to mature operations
• Passion for AI and understanding of how enterprises are adopting AI technologies

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You will play a critical role in scaling our revenue by managing complex deals and developing standardized processes that balance speed with control. You'll work at the intersection of finance, sales, legal, and compliance teams to ensure our products reach customers to support Anthropic's rapid growth. Day-to-day, you'll quarterback complex deals through CPQ, contract management, and internal approvals. Over time, you'll also identify and drive improvements to the systems and workflows you operate in — embedding approved deal structures into Salesforce, improving CPQ configurations, and helping build the operational infrastructure that lets a lean team support enterprise deal volume at scale.

Responsibilities:

• Quarterback deals through internal processes — CPQ quote-building, approval routing, contract execution — ensuring accurate, timely completion

• Own Anthropic’s deal-making execution processes, ensuring that all commercial workflows can seamlessly navigate internal processes

• Build AI-native tooling with internal teams to meaningfully scale our commercial processes

• Optimize operational workflows that reduce friction in the sales cycle and accelerate time-to-close

• Act as the bridge between Sales and supporting teams, maintaining contract and compliance management systems and ensuring agreement terms align with company standards

• Maintain visibility on high-priority deals, providing appropriate escalation paths when commercial terms require executive input

• Collaborate with Legal teams to validate that agreements reflect the correct commercial intent and approvals

• Track and analyse deal patterns to identify bottlenecks and propose data-driven improvements to our sales operations

• Maintain and improve deal documentation: approval policies, pricing guidelines, SKU guidance, and process playbooks

You may be a good fit if you:

• Have 3+ years of experience in deal desk, sales strategy, commercial operations, or related roles, preferably in a high-growth technology environment

• Are comfortable both executing within existing systems (CPQ, SFDC, contract platforms) and improving those systems as you go

• Bring a detail-oriented, process-improvement mindset: you notice when something is manual or error-prone and you want to fix it

• Have excellent communication and stakeholder management abilities, with proven success coordinating across multiple departments

• Strong project management skills with experience juggling multiple critical initiatives

• Bias toward action and comfort operating in ambiguity

• Have experience with CRM systems, CPQ tools, and contract management platforms

Strong candidates may also have:

• Experience with Salesforce, CPQ tools (Nue, Apttus, Steelbrick), or contract management platforms (Ironclad, Docusign CLM)

• Background in project management, sales strategy, or commercial operations, where you’ve balanced operational excellence with building scaled systems

• Experience with deal operations at companies with subscription and/or consumption-based business models

• Knowledge of enterprise software contract terms and industry-standard commercial practices

• Understanding of AI business models and the unique commercial considerations

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work.

Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed positions

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Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

In this role, you'll lead a team of Account Executives driving the adoption of safe, frontier AI with top enterprises across Japan. This role is critical to Anthropic's APAC expansion.

You'll leverage your leadership expertise to propel revenue growth while developing a high-performing team. Working closely with Applied AI Engineering, Product, GTM, and Marketing teams, you'll help enterprise customers deploy AI solutions and refine our market positioning for Japan.

The ideal candidate will have a deep understanding of Japanese business culture, a passion for developing people, and the ability to navigate Japan's consensus-driven sales environment.

Responsibilities:

• Build and lead a high-performing team of Account Executives, providing coaching, mentorship, and guidance to drive team success

• Develop and implement sales strategies tailored to enterprise procurement cycles and budgeting processes to meet and exceed team revenue quotas

• Create and maintain accurate forecasts, pipeline management, and reporting while ensuring data integrity in CRM systems

• Partner with Enablement to develop training programs and resources that accelerate AE ramp time and effectiveness, with focus on Japanese enterprise buying cycles and decision-making processes

• Work closely with Applied AI Engineering teams to demonstrate technical capabilities pre-sales and optimize solutions post-sales

• Enable your team to have credible technical conversations about AI applications while maintaining appropriate guardrails

• Build strong partnerships across the organisation to drive strategic initiatives

• Identify and execute on new market opportunities and use cases for Anthropic's AI solutions across enterprise segments

• Help your team navigate complex enterprise stakeholder ecosystems including executives, IT departments, and procurement offices to build consensus

You may be a good fit if you have:

• 15+ years of enterprise sales experience, preferably driving adoption of SaaS or emerging technologies

• 5+ years of sales leadership experience within the Enterprise segment

• Proven track record of building and leading high-performing sales teams selling into large enterprises, with demonstrated success in coaching and developing AEs

• Experience establishing and scaling sales processes, tools, and methodologies in fast-growing organisations

• Strong technical acumen with ability to enable credible AI conversations

• Track record of successful partnership with technical teams throughout the customer journey

• Deep understanding of enterprise buying cycles, procurement frameworks, and common pain points across industries

• Demonstrated ability to navigate complex, multithreaded sales cycles across diverse stakeholder groups and drive cross-functional initiatives

• Experience managing complex enterprise sales cycles and helping AEs secure strategic deals

• Excellent communication skills and ability to build relationships across all levels, from individual contributors to C-suite executives

• Strategic approach to market analysis combined with tactical excellence in execution

• Passion for AI technology and commitment to its safe, responsible development

• Business-level Japanese required; English proficiency strongly preferred

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work.

Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much to do with data and experimentation as it does with theory and mathematics.

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Responsibilities:

• Conduct growth and margin analysis, discount impact assessment, and deal profitability modelling to support data-driven decision making
• Collaborate with sales teams to structure deals that meet customer needs while protecting Anthropic's financial and strategic interests
• Review and analyse enterprise deals exceeding standard parameters, focusing on pricing structures, contract terms, and financial implications
• Serve as the primary liaison between sales, finance, legal, and compliance teams throughout the deal lifecycle, ensuring smooth coordination and timely approvals
• Evaluate potential risks in non-standard deal terms and escalate appropriately to senior stakeholders
• Help develop and maintain deal approval policies, pricing guidelines, and exception handling procedures aligned with company objectives
• Create and refine approval workflows, escalation procedures, and standardized templates that enable efficient processing of complex deals while maintaining appropriate controls
• Maintain comprehensive deal documentation and provide regular reporting on deal desk metrics, trends, and performance

You may be a good fit if you:

• Have 3+ years of experience in deal desk, finance, sales strategy and operations, or related analytical roles, preferably in a high-growth technology environment
• Possess hands-on experience building sophisticated financial models, conducting pricing optimisation, and structuring complex deals
• Have excellent communication and stakeholder management abilities, with proven success coordinating across multiple departments
• Are detail-oriented with strong process improvement instincts and the ability to design scalable workflows
• Have experience with CRM systems, CPQ tools, and contract management platforms
• Can work effectively in fast-paced, ambiguous environments while maintaining accuracy and attention to detail
• Have a collaborative mindset and enjoy solving complex problems through cross-functional partnership

Strong candidates may also have:

• Experience at a SaaS, cloud, or AI/ML company with complex enterprise sales cycles
• Background in consulting, investment banking, or other roles requiring deep analytical and strategic thinking
• Experience with deal desk operations at companies with subscription and consumption-based business models
• Knowledge of enterprise software contract terms and industry-standard commercial practices
• Understanding of AI business models and the unique commercial considerations

Logistics

• Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time
• Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate
• We encourage you to apply even if you do not believe you meet every single qualification
• Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses
• How we're different: We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts

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Responsibilities:

• Conduct growth and margin analysis, discount impact assessment, and deal profitability modelling to support data-driven decision making
• Collaborate with sales teams to structure deals that meet customer needs while protecting Anthropic's financial and strategic interests
• Review and analyse enterprise deals exceeding standard parameters, focusing on pricing structures, contract terms, and financial implications
• Serve as the primary liaison between sales, finance, legal, and compliance teams throughout the deal lifecycle, ensuring smooth coordination and timely approvals
• Evaluate potential risks in non-standard deal terms and escalate appropriately to senior stakeholders
• Help develop and maintain deal approval policies, pricing guidelines, and exception handling procedures aligned with company objectives
• Create and refine approval workflows, escalation procedures, and standardized templates that enable efficient processing of complex deals while maintaining appropriate controls
• Maintain comprehensive deal documentation and provide regular reporting on deal desk metrics, trends, and performance

You may be a good fit if you:

• Have 7+ years of experience in deal desk, finance, sales strategy and operations, or related analytical roles, preferably in a high-growth technology environment
• Possess hands-on experience building sophisticated financial models, conducting pricing optimisation, and structuring complex deals
• Have excellent communication and stakeholder management abilities, with proven success coordinating across multiple departments
• Are detail-oriented with strong process improvement instincts and the ability to design scalable workflows
• Have experience with CRM systems, CPQ tools, and contract management platforms
• Can work effectively in fast-paced, ambiguous environments while maintaining accuracy and attention to detail
• Have a collaborative mindset and enjoy solving complex problems through cross-functional partnership

Strong candidates may also have:

• Experience at a SaaS, cloud, or AI/ML company with complex enterprise sales cycles
• Background in consulting, investment banking, or other roles requiring deep analytical and strategic thinking
• Experience with deal desk operations at companies with subscription and consumption-based business models
• Knowledge of enterprise software contract terms and industry-standard commercial practices
• Understanding of AI business models and the unique commercial considerations

The annual compensation range for this role is $235,000 - $310,000 USD.

Logistics

• Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time.
• Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate.
• We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.

XML job scraping automation by YubHub

Responsibilities:

• Conduct growth and margin analysis, discount impact assessment, and deal profitability modelling to support data-driven decision making
• Collaborate with sales teams to structure deals that meet customer needs while protecting Anthropic's financial and strategic interests
• Review and analyse enterprise deals exceeding standard parameters, focusing on pricing structures, contract terms, and financial implications
• Serve as the primary liaison between sales, finance, legal, and compliance teams throughout the deal lifecycle, ensuring smooth coordination and timely approvals
• Evaluate potential risks in non-standard deal terms and escalate appropriately to senior stakeholders
• Help develop and maintain deal approval policies, pricing guidelines, and exception handling procedures aligned with company objectives
• Create and refine approval workflows, escalation procedures, and standardized templates that enable efficient processing of complex deals while maintaining appropriate controls
• Maintain comprehensive deal documentation and provide regular reporting on deal desk metrics, trends, and performance

You may be a good fit if you:

• Have 3+ years of experience in deal desk, finance, sales strategy and operations, or related analytical roles, preferably in a high-growth technology environment
• Possess hands-on experience building sophisticated financial models, conducting pricing optimisation, and structuring complex deals
• Have excellent communication and stakeholder management abilities, with proven success coordinating across multiple departments
• Are detail-oriented with strong process improvement instincts and the ability to design scalable workflows
• Have experience with CRM systems, CPQ tools, and contract management platforms
• Can work effectively in fast-paced, ambiguous environments while maintaining accuracy and attention to detail
• Have a collaborative mindset and enjoy solving complex problems through cross-functional partnership

Strong candidates may also have:

• Experience at a SaaS, cloud, or AI/ML company with complex enterprise sales cycles
• Background in consulting, investment banking, or other roles requiring deep analytical and strategic thinking
• Experience with deal desk operations at companies with subscription and consumption-based business models
• Knowledge of enterprise software contract terms and industry-standard commercial practices
• Understanding of AI business models and the unique commercial considerations

The annual compensation range for this role is €140,000 - €175,000EUR.

Logistics

• Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time.
• Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate.
• We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.

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Replit is experiencing extraordinary growth across our customer base and seeking a Mid-Market Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Customer Success or Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal.

We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth.

In this role you will:

• Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention
• Champion customer success by helping businesses realise the transformative potential of AI-powered software creation
• Lead onboarding programs that accelerate customer time-to-value and platform adoption
• Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools
• Execute renewal processes with a focus on expansion and long-term partnership development
• Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot)
• Gather and communicate valuable customer feedback, championing their interests within Replit
• Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance

Required skills and experience:

• 3-5+ years of experience in Customer Success, Commercial Account Management, or technical sales role, preferably in SaaS or developer tools
• Excellent communication skills, with the ability to explain technical concepts to non-technical audiences
• Proven track record of meeting or exceeding renewal and expansion revenue targets
• Experience managing customer relationships from onboarding through renewal and expansion
• Proficiency in using CRM systems and customer success tools (e.g., Hubspot)
• Ability to quickly learn and articulate the value of new technologies to diverse customer segments
• Strong problem-solving skills and consultative approach to customer challenges
• Self-motivated with excellent time management and organisational skills for managing multiple accounts
• Passion for technology and staying current with industry trends, particularly AI and automation
• Experience with or strong interest in AI is a plus
• Comfort with data analysis to drive customer success metrics and identify growth opportunities

Nice to have:

• You're an active Replit user
• You've worked at an early-stage startup or in developer tools
• Experience with rapid prototyping, product development workflows, or business process automation
• Background in customer success at companies serving technical or semi-technical user bases
• Degree in Computer Science, Engineering, Business, or a related field (or equivalent practical experience)

Tools + Tech Stack for this role:

• Replit
• Hubspot CRM
• Customer success and analytics platforms
• ZoomInfo
• LinkedIn Sales Navigator
• Hashboard, Hex
• Various customer communication and project management tools

This role may not be a fit if:

• You're not passionate about helping customers succeed and driving long-term relationships
• You lack an understanding of the software development lifecycle or have little interest in learning about technical workflows
• You're not excited about AI and its potential to transform how businesses operate
• You don't enjoy being in client-facing roles where 80% of your day is talking to customers
• You prefer transactional interactions over building deep, strategic relationships

_This is a full-time role that can be held from our NYC office. This role has an in-office requirement._

Full-Time Employee Benefits Include:

💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🚗 Commuter Benefits 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement 🏝 Flexible Time Off (FTO) + Holidays 🚀 Quarterly Team Gatherings ☕ In Office Amenities

Want to learn more about what we are up to?

• Meet the Replit Agent
• Replit: Make an app for that
• Replit Blog
• Amjad TED Talk

Interviewing + Culture at Replit

• Operating Principles
• Reasons not to work at Replit

To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome

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In this role you will:

• Evangelize a future where anyone can create software in natural language, ushering in a change in the nature of the firm on par with the PC era
• Serve as the primary point of contact for prospects and customers, guiding them through the buying journey
• Conduct compelling product demonstrations and help enterprises realize the art of the possible by orchestrating non-engineering hackathons
• Articulate Replit's value proposition and align it with customers' business objectives
• Collaborate with product and engineering teams to ensure technical accuracy and successful delivery
• Prepare tailored quotes and skillfully negotiate deals
• Maintain accurate customer and forecasting data in Replit’s CRM (Hubspot)
• Foster strong relationships with existing clients while identifying opportunities for expanded adoption
• Optimize customers' use of the Replit platform through ongoing collaboration and support
• Gather and communicate valuable customer feedback, championing their interests within Replit

Required skills and experience:

• Experience in AE or SE/technical sales role, preferably in SaaS or developer tools
• Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical audiences
• Proven track record of meeting or exceeding sales quotas
• Experience with, or direct observations of full-cycle sales, from prospecting to closing deals to managing existing customers
• Proficiency in using CRM systems and sales tools (e.g., Hubspot)
• Ability to quickly learn and articulate the value of new technologies
• Strong problem-solving skills and the ability to think on your feet
• Self-motivated with excellent time management and organizational skills
• Passion for technology and staying current with industry trends
• Experience with or strong interest in AI and machine learning is a plus
• Willingness to travel up to 25% of the time for client meetings and events

Nice to have:

• You're an active Replit user
• You've worked at an early-stage startup or in developer tools
• Degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience)

Tools + Tech Stack for this role:

• Replit
• Hubspot CRM
• ZoomInfo
• Clay
• SmartLead
• LinkedIn Sales Navigator
• Hashboard, Hex

This role may _not_ be a fit if:

• You’re not based in the Bay area and/or willing to relocate
• You lack an understanding of the software development lifecycle; have little to no coding knowledge
• You’re not passionate about AI
• You don’t enjoy being in client facing roles where 80% of your day is talking to others

_This is a full-time role that can be held from our NYC office. This role has an in-office requirement._

Full-Time Employee Benefits Include:

• Competitive Salary & Equity
• 401(k) Program with a 4% match
• Health, Dental, Vision and Life Insurance
• Short Term and Long Term Disability
• Paid Parental, Medical, Caregiver Leave
• Commuter Benefits
• Monthly Wellness Stipend
• Autonomous Work Environment
• In Office Set-Up Reimbursement
• Flexible Time Off (FTO) + Holidays
• Quarterly Team Gatherings
• In Office Amenities

Want to learn more about what we are up to?

• Meet the Replit Agent
• Replit: Make an app for that
• Replit Blog
• Amjad TED Talk

Interviewing + Culture at Replit

• Operating Principles
• Reasons not to work at Replit

To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Compensation Range: $180K - $280K

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Responsibilities

• Evangelize a future where anyone can create software in natural language, ushering in a change in the nature of the firm on par with the PC era
• Serve as the primary point of contact for prospects and customers, guiding them through the buying journey
• Conduct compelling product demonstrations and help realise the art of the possible by orchestrating non-engineering hackathons
• Articulate Replit's value proposition and align it with customers' business objectives
• Collaborate with product and engineering teams to ensure technical accuracy and successful delivery
• Prepare tailored quotes and skillfully negotiate deals
• Maintain accurate customer and forecasting data in Replit's CRM (Hubspot)
• Foster strong relationships with existing clients while identifying opportunities for expanded adoption
• Optimise customers' use of the Replit platform through ongoing collaboration and support
• Gather and communicate valuable customer feedback, championing their interests within Replit

Required Skills and Experience

• Experience in AE or SE/technical sales role, preferably in SaaS or developer tools
• Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical audiences
• Proven track record of meeting or exceeding sales quotas
• Experience with, or direct observations of full-cycle sales, from prospecting to closing deals to managing existing customers
• Proficiency in using CRM systems and sales tools (e.g., Hubspot)
• Ability to quickly learn and articulate the value of new technologies
• Strong problem-solving skills and the ability to think on your feet
• Self-motivated with excellent time management and organisational skills
• Passion for technology and staying current with industry trends
• Experience with or strong interest in AI and machine learning is a plus
• Willingness to travel up to 25% of the time for client meetings and events

Nice to Have

• You're an active Replit user
• You've worked at an early-stage startup or in developer tools
• Degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience)

Tools + Tech Stack for this role

• Replit
• Hubspot CRM
• ZoomInfo
• Clay
• SmartLead
• LinkedIn Sales Navigator
• Hashboard, Hex

This role may _not_ be a fit if

• You're not based in the Bay area and/or willing to relocate
• You lack an understanding of the software development lifecycle; have little to no coding knowledge
• You're not passionate about AI
• You don't enjoy being in client-facing roles where 80% of your day is talking to others

Full-Time Employee Benefits Include

• Competitive Salary & Equity
• 401(k) Program with a 4% match
• Health, Dental, Vision and Life Insurance
• Short Term and Long Term Disability
• Paid Parental, Medical, Caregiver Leave
• Commuter Benefits
• Monthly Wellness Stipend
• Autonomous Work Environment
• In Office Set-Up Reimbursement
• Flexible Time Off (FTO) + Holidays
• Quarterly Team Gatherings
• In Office Amenities

XML job scraping automation by YubHub

Replit is experiencing extraordinary demand and seeking a Mid-Market Account Executive with strong communication skills to drive our hyper-growth. Candidates with Commercial SaaS experience, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal.

This full-cycle sales position encompasses both new client acquisition and existing customer support and retention, spanning all segments and geographies.

We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for driving sales and AI. You'll leverage your skills to effectively communicate Replit's value proposition: a world where anyone can create software using natural language.

In this role you will:

• Evangelize a future where anyone can create software in natural language, ushering in a change in the nature of the firm on par with the PC era

• Serve as the primary point of contact for prospects and customers, guiding them through the buying journey

• Conduct compelling product demonstrations and help realise the art of the possible by orchestrating non-engineering hackathons

• Articulate Replit's value proposition and align it with customers' business objectives

• Collaborate with product and engineering teams to ensure technical accuracy and successful delivery

• Prepare tailored quotes and skillfully negotiate deals

• Maintain accurate customer and forecasting data in Replit’s CRM (Hubspot)

• Foster strong relationships with existing clients while identifying opportunities for expanded adoption

• Optimise customers' use of the Replit platform through ongoing collaboration and support

• Gather and communicate valuable customer feedback, championing their interests within Replit

Required skills and experience:

• Experience in AE or SE/technical sales role, preferably in SaaS or developer tools

• Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical audiences

• Proven track record of meeting or exceeding sales quotas

• Experience with, or direct observations of full-cycle sales, from prospecting to closing deals to managing existing customers

• Proficiency in using CRM systems and sales tools (e.g., Hubspot)

• Ability to quickly learn and articulate the value of new technologies

• Strong problem-solving skills and the ability to think on your feet

• Self-motivated with excellent time management and organisational skills

• Passion for technology and staying current with industry trends

• Experience with or strong interest in AI and machine learning is a plus

• Willingness to travel up to 25% of the time for client meetings and events

Nice to have:

• You're an active Replit user

• You've worked at an early-stage startup or in developer tools

• Degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience)

Tools + Tech Stack for this role:

• Replit

• Hubspot CRM

• ZoomInfo

• Clay

• SmartLead

• LinkedIn Sales Navigator

• Hashboard, Hex

This role may _not_ be a fit if:

• You’re not based in the Bay area and/or willing to relocate

• You lack an understanding of the software development lifecycle; have little to no coding knowledge

• You’re not passionate about AI

• You don’t enjoy being in client facing roles where 80% of your day is talking to others

_This is a full-time role that can be held from our SLC office. The role has an in-office requirement._

Full-Time Employee Benefits Include:

💰 Competitive Salary & Equity

💹 401(k) Program with a 4% match

⚕️ Health, Dental, Vision and Life Insurance

🩼 Short Term and Long Term Disability

🚼 Paid Parental, Medical, Caregiver Leave

🚗 Commuter Benefits

📱 Monthly Wellness Stipend

🧑‍💻 Autonomous Work Environment

🖥 In Office Set-Up Reimbursement

🏝 Flexible Time Off (FTO) + Holidays

🚀 Quarterly Team Gatherings

☕ In Office Amenities

Want to learn more about what we are up to?

• Meet the Replit Agent

• Replit: Make an app for that

• Replit Blog

• Amjad TED Talk

Interviewing + Culture at Replit

• Operating Principles

• Reasons not to work at Replit

To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

XML job scraping automation by YubHub

Replit is experiencing extraordinary growth across our customer base and seeking an Enterprise Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Customer Success or Enterprise Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal.

We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth.

In this role you will:

• Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention
• Champion customer success by helping businesses realise the transformative potential of AI-powered software creation
• Lead onboarding programs that accelerate customer time-to-value and platform adoption
• Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools
• Execute renewal processes with a focus on expansion and long-term partnership development
• Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot)
• Gather and communicate valuable customer feedback, championing their interests within Replit
• Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance

Required skills and experience:

• 3-5+ years of experience in Customer Success, Enterprise Account Management, or technical sales role, preferably in SaaS or developer tools
• Excellent communication skills, with the ability to explain technical concepts to non-technical audiences
• Proven track record of meeting or exceeding renewal and expansion revenue targets
• Experience managing customer relationships from onboarding through renewal and expansion
• Proficiency in using CRM systems and customer success tools (e.g., Hubspot)
• Ability to quickly learn and articulate the value of new technologies to diverse customer segments
• Strong problem-solving skills and consultative approach to customer challenges
• Self-motivated with excellent time management and organisational skills for managing multiple accounts
• Passion for technology and staying current with industry trends, particularly AI and automation
• Experience with or strong interest in AI is a plus
• Comfort with data analysis to drive customer success metrics and identify growth opportunities

Nice to have:

• You're an active Replit user
• You've worked at an early-stage startup or in developer tools
• Experience with rapid prototyping, product development workflows, or business process automation
• Background in customer success at companies serving technical or semi-technical user bases
• Degree in Computer Science, Engineering, Business, or a related field (or equivalent practical experience)

Tools + Tech Stack for this role:

• Replit
• Hubspot CRM
• Customer success and analytics platforms
• ZoomInfo
• LinkedIn Sales Navigator
• Hashboard, Hex
• Various customer communication and project management tools

This role may _not_ be a fit if:

• You're not passionate about helping customers succeed and driving long-term relationships
• You lack an understanding of the software development lifecycle or have little interest in learning about technical workflows
• You're not excited about AI and its potential to transform how businesses operate
• You don't enjoy being in client-facing roles where 80% of your day is talking to customers
• You prefer transactional interactions over building deep, strategic relationships

_This is a full-time role that can be held from our Foster City, CA office. This role has an in-office requirement of Monday, Wednesday, and Friday._

Full-Time Employee Benefits Include:

💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🚗 Commuter Benefits 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement 🏝 Flexible Time Off (FTO) + Holidays 🚀 Quarterly Team Gatherings ☕ In Office Amenities

XML job scraping automation by YubHub

Responsibilities

• Evangelize a future where anyone can create software in natural language, ushering in a change in the nature of the firm on par with the PC era
• Serve as the primary point of contact for prospects and customers, guiding them through the buying journey
• Conduct compelling product demonstrations and help realise the art of the possible by orchestrating non-engineering hackathons
• Articulate Replit's value proposition and align it with customers' business objectives
• Collaborate with product and engineering teams to ensure technical accuracy and successful delivery
• Prepare tailored quotes and skillfully negotiate deals
• Maintain accurate customer and forecasting data in Replit's CRM (Hubspot)
• Foster strong relationships with existing clients while identifying opportunities for expanded adoption
• Optimise customers' use of the Replit platform through ongoing collaboration and support
• Gather and communicate valuable customer feedback, championing their interests within Replit

Requirements

• Experience in AE or SE/technical sales role, preferably in SaaS or developer tools
• Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical audiences
• Proven track record of meeting or exceeding sales quotas
• Experience with, or direct observations of full-cycle sales, from prospecting to closing deals to managing existing customers
• Proficiency in using CRM systems and sales tools (e.g., Hubspot)
• Ability to quickly learn and articulate the value of new technologies
• Strong problem-solving skills and the ability to think on your feet
• Self-motivated with excellent time management and organisational skills
• Passion for technology and staying current with industry trends
• Experience with or strong interest in AI and machine learning is a plus
• Willingness to travel up to 25% of the time for client meetings and events

Nice to Have

• You're an active Replit user
• You've worked at an early-stage startup or in developer tools
• Degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience)

Tools + Tech Stack for this role

• Replit
• Hubspot CRM
• ZoomInfo
• Clay
• SmartLead
• LinkedIn Sales Navigator
• Hashboard, Hex

Benefits

• Competitive Salary & Equity
• 401(k) Program with a 4% match
• Health, Dental, Vision and Life Insurance
• Short Term and Long Term Disability
• Paid Parental, Medical, Caregiver Leave
• Commuter Benefits
• Monthly Wellness Stipend
• Autonomous Work Environment
• In Office Set-Up Reimbursement
• Flexible Time Off (FTO) + Holidays
• Quarterly Team Gatherings
• In Office Amenities

XML job scraping automation by YubHub

Replit is experiencing extraordinary growth across our customer base and seeking a Mid-Market Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Customer Success or Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal.

We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth.

In this role you will:

• Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention
• Champion customer success by helping businesses realise the transformative potential of AI-powered software creation
• Lead onboarding programs that accelerate customer time-to-value and platform adoption
• Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools
• Execute renewal processes with a focus on expansion and long-term partnership development
• Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot)
• Gather and communicate valuable customer feedback, championing their interests within Replit
• Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance

Required skills and experience:

• 3-5+ years of experience in Customer Success, Commercial Account Management, or technical sales role, preferably in SaaS or developer tools
• Excellent communication skills, with the ability to explain technical concepts to non-technical audiences
• Proven track record of meeting or exceeding renewal and expansion revenue targets
• Experience managing customer relationships from onboarding through renewal and expansion
• Proficiency in using CRM systems and customer success tools (e.g., Hubspot)
• Ability to quickly learn and articulate the value of new technologies to diverse customer segments
• Strong problem-solving skills and consultative approach to customer challenges
• Self-motivated with excellent time management and organisational skills for managing multiple accounts
• Passion for technology and staying current with industry trends, particularly AI and automation
• Experience with or strong interest in AI is a plus
• Comfort with data analysis to drive customer success metrics and identify growth opportunities

Nice to have:

• You're an active Replit user
• You've worked at an early-stage startup or in developer tools
• Experience with rapid prototyping, product development workflows, or business process automation
• Background in customer success at companies serving technical or semi-technical user bases
• Degree in Computer Science, Engineering, Business, or a related field (or equivalent practical experience)

Tools + Tech Stack for this role:

• Replit
• Hubspot CRM
• Customer success and analytics platforms
• ZoomInfo
• LinkedIn Sales Navigator
• Hashboard, Hex
• Various customer communication and project management tools

This role may not be a fit if:

• You're not passionate about helping customers succeed and driving long-term relationships
• You lack an understanding of the software development lifecycle or have little interest in learning about technical workflows
• You're not excited about AI and its potential to transform how businesses operate
• You don't enjoy being in client-facing roles where 80% of your day is talking to customers
• You prefer transactional interactions over building deep, strategic relationships

_This is a full-time role that can be held from our Foster City, CA office. This role has an in-office requirement of Monday, Wednesday, and Friday._

Full-Time Employee Benefits Include:

💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🚗 Commuter Benefits 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement 🏝 Flexible Time Off (FTO) + Holidays 🚀 Quarterly Team Gatherings ☕ In Office Amenities

Want to learn more about what we are up to?

• Meet the Replit Agent
• Replit: Make an app for that
• Replit Blog
• Amjad TED Talk

Interviewing + Culture at Replit

• Operating Principles
• Reasons not to work at Replit

To achieve our mission of making programming more accessible around the world, we're looking for talented individuals who share our passion for innovation and customer success.

XML job scraping automation by YubHub

Replit provides the fastest way to turn ideas into software. With our powerful AI-powered Agent and Assistant, anyone can create and launch apps from natural language in just one click. Build and deploy full-stack applications directly from your browser—no setup required. Never written a line of code in your life? No problem. Replit makes software creation accessible, collaborative, and lightning-fast.

Join us in our mission to empower the next generation of builders. As an Enterprise Account Manager, you will leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth.

Responsibilities:

• Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention
• Champion customer success by helping businesses realise the transformative potential of AI-powered software creation
• Lead onboarding programs that accelerate customer time-to-value and platform adoption
• Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools
• Execute renewal processes with a focus on expansion and long-term partnership development
• Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot)
• Gather and communicate valuable customer feedback, championing their interests within Replit
• Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance

Requirements:

• 3-5+ years of experience in Customer Success, Enterprise Account Management, or technical sales role, preferably in SaaS or developer tools
• Excellent communication skills, with the ability to explain technical concepts to non-technical audiences
• Proven track record of meeting or exceeding renewal and expansion revenue targets
• Experience managing customer relationships from onboarding through renewal and expansion
• Proficiency in using CRM systems and customer success tools (e.g., Hubspot)
• Ability to quickly learn and articulate the value of new technologies to diverse customer segments
• Strong problem-solving skills and consultative approach to customer challenges
• Self-motivated with excellent time management and organisational skills for managing multiple accounts
• Passion for technology and staying current with industry trends, particularly AI and automation
• Experience with or strong interest in AI is a plus
• Comfort with data analysis to drive customer success metrics and identify growth opportunities

Nice to have:

• You're an active Replit user
• You've worked at an early-stage startup or in developer tools
• Experience with rapid prototyping, product development workflows, or business process automation
• Background in customer success at companies serving technical or semi-technical user bases
• Degree in Computer Science, Engineering, Business, or a related field (or equivalent practical experience)

Tools + Tech Stack for this role:

• Replit
• Hubspot CRM
• Customer success and analytics platforms
• ZoomInfo
• LinkedIn Sales Navigator
• Hashboard, Hex
• Various customer communication and project management tools

This role may not be a fit if:

• You're not passionate about helping customers succeed and driving long-term relationships
• You lack an understanding of the software development lifecycle or have little interest in learning about technical workflows
• You're not excited about AI and its potential to transform how businesses operate
• You don't enjoy being in client-facing roles where 80% of your day is talking to customers
• You prefer transactional interactions over building deep, strategic relationships

Full-Time Employee Benefits Include:

• Competitive Salary & Equity
• 401(k) Program with a 4% match
• Health, Dental, Vision and Life Insurance
• Short Term and Long Term Disability
• Paid Parental, Medical, Caregiver Leave
• Commuter Benefits
• Monthly Wellness Stipend
• Autonomous Work Environment
• In Office Set-Up Reimbursement
• Flexible Time Off (FTO) + Holidays
• Quarterly Team Gatherings
• In Office Amenities

Want to learn more about what we are up to?

• Meet the Replit Agent
• Replit: Make an app for that
• Replit Blog
• Amjad TED Talk

Interviewing + Culture at Replit

• Operating Principles
• Reasons not to work at Replit

To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world

XML job scraping automation by YubHub

Start with an opening paragraph (no heading): what the role is, who the company is, why it matters. If the ad mentions salary, include it here.

Rephrase bullet points in your own words while keeping the factual content. Combine related points where it makes sense.

For benefits/perks: gather them from anywhere in the ad into one section. If the ad mentions nothing about benefits, omit a benefits section entirely.

Do not invent information that is not in the original ad.

Job Summary

Replit is seeking an Enterprise Account Executive with strong communication skills to drive our hyper-growth. This full-cycle sales position encompasses both new client acquisition and existing customer support and retention, spanning all segments and geographies.

Responsibilities

• Evangelize a future where anyone can create software in natural language, ushering in a change in the nature of the firm on par with the PC era
• Serve as the primary point of contact for prospects and customers, guiding them through the buying journey
• Conduct compelling product demonstrations and help enterprises realize the art of the possible by orchestrating non-engineering hackathons
• Articulate Replit's value proposition and align it with customers' business objectives
• Collaborate with product and engineering teams to ensure technical accuracy and successful delivery
• Prepare tailored quotes and skillfully negotiate deals
• Maintain accurate customer and forecasting data in Replit’s CRM (Hubspot)
• Foster strong relationships with existing clients while identifying opportunities for expanded adoption
• Optimize customers' use of the Replit platform through ongoing collaboration and support
• Gather and communicate valuable customer feedback, championing their interests within Replit

Requirements

• Experience in AE or SE/technical sales role, preferably in SaaS or developer tools
• Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical audiences
• Proven track record of meeting or exceeding sales quotas
• Experience with, or direct observations of full-cycle sales, from prospecting to closing deals to managing existing customers
• Proficiency in using CRM systems and sales tools (e.g., Hubspot)
• Ability to quickly learn and articulate the value of new technologies
• Strong problem-solving skills and the ability to think on your feet
• Self-motivated with excellent time management and organizational skills
• Passion for technology and staying current with industry trends
• Experience with or strong interest in AI and machine learning is a plus
• Willingness to travel up to 25% of the time for client meetings and events

Nice to Have

• You're an active Replit user
• You've worked at an early-stage startup or in developer tools
• Degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience)

Tools + Tech Stack for this role

• Replit
• Hubspot CRM
• ZoomInfo
• Clay
• SmartLead
• LinkedIn Sales Navigator
• Hashboard, Hex

Benefits

• Competitive Salary & Equity
• 401(k) Program with a 4% match
• Health, Dental, Vision and Life Insurance
• Short Term and Long Term Disability
• Paid Parental, Medical, Caregiver Leave
• Commuter Benefits
• Monthly Wellness Stipend
• Autonomous Work Environment
• In Office Set-Up Reimbursement
• Flexible Time Off (FTO) + Holidays
• Quarterly Team Gatherings
• In Office Amenities

XML job scraping automation by YubHub

This position plays a crucial role in our go-to-market strategy, identifying and qualifying potential customers across all segments from SMB to Enterprise. You'll be the first point of contact for many prospects, setting the tone for their Replit experience.

We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for technology and AI. You'll leverage your skills to effectively communicate Replit's value proposition: a world where anyone can create software using natural language.

In this role you will:

• Generate and qualify new sales opportunities through both inbound lead follow-up and outbound prospecting activities
• Research target accounts and create personalized outreach strategies to engage potential customers
• Evangelize a future where anyone can create software in natural language, ushering in a change in the nature of the firm on par with the PC era
• Articulate Replit's value proposition and align it with customers' business challenges
• Schedule and coordinate meetings between qualified prospects and Account Executives
• Maintain accurate prospect data and activity logging in Replit's CRM (Hubspot)
• Collaborate with marketing to provide feedback on lead quality and campaign effectiveness
• Continuously refine outreach approaches based on performance data
• Meet or exceed monthly and quarterly qualification quotas

Required skills and experience:

• 0-2 years of experience in sales development, lead generation, or similar customer-facing role
• Excellent written and verbal communication skills
• Self-starter with strong organizational skills and attention to detail
• Resilience and persistence in the face of rejection
• Ability to quickly learn and articulate the value of new technologies
• Experience with or willingness to learn CRM systems and sales tools (e.g., Hubspot, LinkedIn, ZoomInfo, Clay, SmartLead)
• Strong listening skills and ability to identify customer pain points
• Passion for technology and staying current with industry trends
• Experience with or strong interest in AI and machine learning is a plus

Nice to have:

• You're an active Replit user
• You've worked at an early-stage startup or in developer tools
• Basic understanding of software development or coding concepts
• Experience with multi-channel prospecting (email, phone, social)
• Degree in Computer Science or related field (or equivalent practical experience)

Tools + Tech Stack for this role:

• Replit
• Hubspot CRM
• ZoomInfo
• Clay
• SmartLead
• LinkedIn Sales Navigator
• Hashboard, Hex

This role may not be a fit if:

• You're not based in the Salt Lake and/or willing to relocate
• You have no interest in understanding the software development lifecycle or learning basic coding concepts
• You're not passionate about AI
• You prefer independent work with minimal client interaction
• You're uncomfortable with a fast-paced startup environment where priorities may shift quickly

_This is a full-time hybrid role and has an in-office requirement._

Full-Time Employee Benefits Include:

• Competitive Salary & Equity
• 401(k) Program with a 4% match
• Health, Dental, Vision and Life Insurance
• Short Term and Long Term Disability
• Paid Parental, Medical, Caregiver Leave
• Commuter Benefits
• Monthly Wellness Stipend
• Autonomous Work Environment
• In Office Set-Up Reimbursement
• Flexible Time Off (FTO) + Holidays
• Quarterly Team Gatherings
• In Office Amenities

Want to learn more about what we are up to?

• Meet the Replit Agent
• Replit: Make an app for that
• Replit Blog
• Amjad TED Talk

Interviewing + Culture at Replit

• Operating Principles
• Reasons not to work at Replit

To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Compensation Range: $72K - $85K

XML job scraping automation by YubHub

Foster City, CA (Hybrid) In office M,W,F

Employment Type

Full time

Location Type

Hybrid

Department

GTMRevenue Operations

Compensation

• Compensation is determined based on career level, with the base salary for this role ranging from $95K – $120K • Offers Equity

Replit is seeking a Deal Desk Analyst to support our sales operations and ensure seamless deal execution. In this role, you'll be the operational backbone of our revenue team, managing complex deal structures, pricing approvals, and contract processes. You'll play a critical role in accelerating our sales cycle while maintaining deal quality and compliance standards that support our mission to democratize software creation.

What You'll Do

• Manage end-to-end deal desk operations including quote generation, pricing approvals, and contract reviews

• Partner with sales teams to structure complex deals for enterprise customers

• Maintain pricing integrity and ensure compliance with company policies and legal requirements

• Streamline deal approval workflows and reduce sales cycle friction through process optimization

• Collaborate with finance, legal, and product teams on non-standard deal terms and pricing exceptions

• Generate accurate sales forecasts and deal pipeline reports for leadership

• Create and maintain documentation for deal desk processes and pricing guidelines

• Support contract negotiations and amendments with cross-functional stakeholders

• Analyze deal performance metrics and identify opportunities for process improvements

• Train sales teams on deal desk tools, processes, and best practices

Required Skills & Experience

• 3+ years of experience in deal desk, sales operations, or revenue operations roles

• Understanding of SaaS pricing models, contract terms, and deal structuring

• Proficiency with CRM systems (Salesforce preferred) and CPQ (Configure, Price, Quote) tools

• Analytical skills with experience in Excel/Google Sheets and data analysis

• Strong attention to detail and ability to manage multiple complex deals simultaneously

• Effective communication skills to collaborate with sales, finance, legal, and product teams

• Experience with contract management and understanding of standard SaaS agreement terms

• Ability to work in a fast-paced environment and adapt to changing business needs

Bonus Qualifications

• Active Replit user with understanding of developer tools and coding platforms

• Experience at a high-growth SaaS company or developer-focused platform

• Background in finance, accounting, or business operations

• Familiarity with subscription billing models and usage-based pricing

• Experience with sales enablement and training programs

_This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday._

Full-Time Employee Benefits Include:

💰 Competitive Salary & Equity

💹 401(k) Program with a 4% match

⚕️ Health, Dental, Vision and Life Insurance

🩼 Short Term and Long Term Disability

🚼 Paid Parental, Medical, Caregiver Leave

🚗 Commuter Benefits

📱 Monthly Wellness Stipend

🧑‍💻 Autonomous Work Environment

🖥 In Office Set-Up Reimbursement

🏝 Flexible Time Off (FTO) + Holidays

🚀 Quarterly Team Gatherings

☕ In Office Amenities

Want to learn more about what we are up to?

• Meet the Replit Agent

• Replit: Make an app for that

• Replit Blog

• Amjad TED Talk

Interviewing + Culture at Replit

• Operating Principles

• Reasons not to work at Replit

To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Compensation Range: $95K - $120K

XML job scraping automation by YubHub

Location

San Francisco

Employment Type

Full time

Department

Finance

Compensation

• $260K – $288K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.

In pursuit of this mission, our Enterprise Platform team is responsible for enabling our Sales teams as they help customers deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Customer Success, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.

About the role

Our GTM team exists to help customers understand the transformational potential of OpenAI’s models, and we believe our own systems should reflect that same intelligence. We’re looking for a Salesforce Engineer to partner with Growth, Marketing, and Sales to build systems that power customer engagement, lifecycle activation, and pipeline creation—supported by strong data enrichment and orchestration across the GTM stack.

In this role, you'll:

• Build Lead-to-Opportunity solutions in Salesforce: Develop user experiences, automations, and data enrichment workflows that help capture, qualify, and route inbound and outbound demand efficiently—ensuring leads are enriched with accurate firmographic, technographic, and behavioral data and progressed through early pipeline stages with strong governance.

• Engineer integrations across the top-of-funnel stack: Connect Salesforce with marketing automation platforms, enrichment providers, sales engagement tools, routing engines, and event-driven data sources—supporting the orchestration of customer and account data across multiple upstream and downstream systems to enable accurate lead management and timely Marketing-to-Sales handoff.

• Test, troubleshoot, and document: Resolve production issues impacting lead capture, routing, enrichment, and sales engagement workflows while maintaining clear documentation aligned with scalable intake, change management, and deployment best practices for data movement across GTM systems.

You might thrive in this role if you have:

• Advanced Salesforce development (Apex, async patterns, APIs) and data model expertise across opportunity, quote, order, and billing domains.

• Proven experience designing and implementing robust integrations between Salesforce and external systems.

• Proven ability to build, test, document, and deploy scoped solutions using SDLC best practices.

• Strong cross-functional communication skills and a track record of partnering with GTM, Finance, and Operations teams to deliver complex requirements.

• Salesforce certifications (Platform Developer I/II, Application Architect) or prior experience in AI-driven or high-growth SaaS businesses.

Nice to Have

• Familiarity with lead management and sales engagement concepts including inbound lifecycle orchestration, outbound sequencing, enrichment-driven qualification, lead scoring and routing logic, and data reconciliation across marketing automation, sales engagement, and CRM systems to support accurate pipeline creation.

• Software development experience outside Salesforce.

• DevOps management.

• Salesforce Experience Cloud.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Location

US Remote

Employment Type

Full time

Location Type

Remote

Department

CommercialCustomer Support

Deadline to Apply

March 31, 2026 at 12:00 AM EDT

Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.

As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the centre of successful organisations.

Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.

As a Customer Support Representative (CSR) you will act as the frontline key person, responsible for providing support and assistance to customers who have inquiries or issues with our product or services.

The role:

• Respond to customer inquiries via email, chat, or social media in a timely and professional manner

• Provide accurate information and support to customers to resolve their issues

• Identify and escalate complex issues to Tier 2 support when necessary

• Collaborate with other teams such as technical support specialists, support product specialists, and leadership to resolve customer issues

• Record and maintain accurate customer information within our CRM systems (Intercom & Salesforce)

• Meet individual and team performance metrics (KPI’s) such as first response times, first contact resolution rates, and customer satisfaction

• Continuously improve your own product knowledge and remain up to date with our product, services and processes

• Provide constructive feedback to the business and leadership team to improve customer support processes and procedures

About you:

• High school diploma or equivalent; college or a degree in a related field is desirable but not essential

• At least 1 year experience within a technical support environment

• Excellent verbal and written communication skills

• Customer-oriented mindset with a strong desire to exceed customer expectations

• Ability to multitask and manage time effectively

• Good computer skills and experience with CRM systems and other customer support software (Zendesk, Freshdesk, Intercom, Hubspot, Salesforce)

• Ability to work in a fast-paced and dynamic environment

• Ability to work independently and as part of a team

• Flexibility to work different shifts, bank holidays and weekends as and when required

Success will be measured on:

• Key Performance Indicators (KPI’s) set within the support team which include but are not limited to, Customer Satisfaction (CSAT & NPS), First Response Time, Service Level Agreement, Productivity

In addition to being a part of a great team, working in a fun and innovative environment, we offer:

• A competitive salary + stock options in our fast-growing Series D startup

• Hybrid working environment for NY based employees

• 100% Medical, Dental & Vision

• 401k Plan

• Paid parental leave

• Fun culture with regular socials

• A generous referral scheme

• A brand new computer + monitor

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What you'll do

You will work closely with other members of the Enterprise team, making strong communication and collaboration skills vital. A core sense of conviction and a 'can-do' attitude are prerequisites. Your success will play a crucial part in expanding Perplexity's market presence and contributing to the company's overall success.

• Execute the Enterprise customer success strategy developed by leadership
• Serve as a primary point of contact for key enterprise clients
• Drive initial enablement through high quality onboarding and training
• Identify and support opportunities for growth and client expansion
• Manage retention, working with clients to quantify value delivered
• Advocate for client needs, and collaborate with cross-functional teams to drive product development
• Monitor and report on established key performance indicators, analyse data to identify trends

What you need

• 5+ years experience in Customer Success or Account Management roles at scaling tech companies, specifically working with enterprise clients
• Proven track record of driving enterprise-level satisfaction, growth, and retention
• Excellent communication and presentation skills, with the ability to engage C-level executives
• A self-starter by nature, comfortable dealing with ambiguity and juggling multiple initiatives.
• Ability to work under pressure, thriving in demanding environments
• Ability to work independently and as part of a collaborative team
• Proficiency in CRM systems and customer success tool

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