Location: Berlin, Germany

Department: Communications

Job Description:

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.

Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

Are you passionate about driving the success of a global business in the dynamic, evolving, and fast-paced world of corporate and policy communications?

As the Senior Corporate and Policy Communications Manager for DACH & CEE, you will play a central role in shaping and executing the communications strategy for one of our most important European markets.

You will help tell Airbnb's story - how we build trust and belonging in communities,while navigating one of Europe's most complex regulatory landscapes.

Joining our DACH & CEE Communications team based in Berlin, you will work closely with local policy, marketing, legal, and partnerships teams, and forge strong relationships across EMEA and the US.

Your role is critical: Germany's regulatory environment around housing, short-term rentals, and overtourism is complex and politically sensitive and your ability to shape and amplify impactful narratives, anticipate issues, and maintain Airbnb's reputation will directly influence business outcomes and regulatory relationships.

The Difference You will Make:

Drive impactful campaigns addressing overtourism challenges through locally relevant nature tourism and travel dispersal narratives, positioning Airbnb as a responsible community actor that builds trust and belonging

Manage the press office across complex topics: regulatory affairs, housing policy, taxation, community impact, and trust & safety

Engage directly with journalists in Germany; build and leverage established media contacts to shape narrative and anticipate emerging threats

Work with cross functional partners to develop, plan and execute a regular drumbeat of robust stories and comms moments that demonstrate Airbnb's contribution to communities and economies while navigating sensitive regulatory terrain

Lead agency partnerships, setting strategic direction for external communications suppliers

Protect the business by proactively communicating our commitment to community trust, responsible hosting, and addressing legitimate policy concern.

If you thrive in fast-paced environments with a focus on execution, have a strong nose for a good story, and can balance strategic thinking with hands-on crisis management while championing our mission to build trust and belonging, this role is for you.

A Typical Day:

Develop proactive corporate and policy communications strategy with Germany Policy, Legal, Marketing, and Partnerships teams

Manage the press office, handling reactive media enquiries and responding to journalists on deadline with strategic messaging

Build relationships with key reporters and editors in the German media landscape; identify proactive story opportunities

Develop written communications materials (story pitches, press releases, messaging, Q&As, briefs, presentations)

Brief executives and colleagues for media interviews and public speaking engagements

Lead agency partnerships and manage external communications suppliers

Monitor the news cycle to identify emerging threats and opportunities for proactive communications

Collaborate with Policy, Legal, Consumer Communications, and global corporate communications teams

Your Expertise:

Experience & Track Record

8+ years of corporate and policy communications in an agency, in-house, or public administration setting

Proven expertise managing communications on trust, crisis, policy, regulatory, and financial matters in a matrixed organization.

Experience working in an international organization is a plus.

Track record of managing external agency partners and media relations firms

Experience navigating complex regulatory environments and translating policy into compelling narratives

Proven ability to develop and execute crisis communication plans in real-time

Media Relations & Storytelling

Expert knowledge of the German media landscape and established relationships with key journalists

Flair for storytelling with experience creating press office stories and multi-channel campaigns that build reputation and trust

Confident in advising internal teams on maximizing positive coverage and minimizing negative media cycles

Ability to distill and articulate complex, nuanced policy topics for different audiences

Communication & Professional Skills

Fluent English (spoken and written); German required at business level minimum

Excellent writing skills,able to craft compelling narratives, precise Q&As, and strategic messaging

Strong verbal communication and interpersonal skills; comfort engaging with journalists, executives, and cross-functional stakeholders

Can-do, proactive attitude with solutions-focused mindset; strong attention to detail and ability to deliver in fast-paced environments

Maintains composure in high-pressure situations; awareness of German geopolitics and regulatory dynamics

Understanding of reputation management and how to leverage data and insights to craft and proactively land data-driven stories in earned media and measure communications impact

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible.

We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions.

All qualified individuals are encouraged to apply.

How We'll Take Care of You:

Our job titles may span more than one career level.

The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands.

The base pay range shown below is annualized, is subject to change and may be modified in the future.

This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Germany Annual Pay Range€84.000-€105.000 EUR

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This role sits at the intersection of emergency management, organisational resilience, and executive communication. You will lead crisis exercises and real-world activations, develop scalable response plans and playbooks, and build the capabilities of cross-functional teams to respond effectively under pressure.

You will be a visible, trusted partner across the organisation – known for your steady judgment, clear communication, and relentless focus on continuous improvement.

Responsibilities:

• Design, develop, and maintain our crisis management program, including response plans, playbooks, protocols, and governance structures aligned with industry frameworks (NIMS/ICS, ISO 22301)

• Plan and facilitate crisis exercises and tabletop simulations of increasing complexity to test plans, build team capabilities, and identify improvement opportunities across GSIS and cross-functional partners

• Serve as Incident Commander or direct support to the Incident Commander during crisis activations, providing leadership and coordination across response teams in real time

• Develop and deliver crisis readiness training for GSIS team members, executive stakeholders, and cross-functional response partners

• Lead after-action reviews following exercises and real-world incidents; track corrective actions to completion and incorporate lessons learned into future planning

• Collaborate with Legal, People, Communications, IT Security, and Facilities to build coordinated, cross-functional crisis response capabilities

• Support broader business continuity and resilience initiatives, including business impact analyses and threat/hazard assessments

• Monitor the threat environment for developments relevant to our operations and advise leadership on emerging risks

You may be a good fit if you:

• Have 8+ years of professional experience in crisis management, emergency management, or incident response

• Have demonstrated experience as an Incident Commander, including leading cross-functional response teams in high-stress, rapidly evolving situations

• Hold a bachelor's degree or higher in Emergency Management, Risk Management, Business Administration, or equivalent practical experience

• Have designed and facilitated crisis exercises at multiple levels of complexity, with the ability to build realistic, instructive scenarios

• Possess exceptional written and verbal communication skills, including experience developing and delivering executive briefings during active incidents

• Can manage multiple active workstreams simultaneously under time pressure with minimal oversight

• Thrive in fast-moving, ambiguous environments and bring a continuous improvement mindset to everything you build

• Are available for on-call support and can work flexible hours, including nights and weekends, during crisis events

Strong candidates may also have:

• Familiarity with NIMS/ICS and experience applying those frameworks in a corporate or hybrid environment

• Experience in the technology sector, particularly supporting crisis management for cloud-native or AI-driven organisations

• Professional certifications such as CEM, CBCP, MBCI, or equivalent

• Knowledge of ISO 22301 and other relevant resilience standards and frameworks

• Experience with crisis management platforms and mass notification tools (e.g., Everbridge, Veoci, OnSolve)

• Background developing crisis communications strategies and stakeholder messaging frameworks

Deadline to apply: None. Applications will be received on a rolling basis.

The annual compensation range for this role is $220,000-$275,000 USD.

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In this role, you will sit at the critical intersection of technology, media, and public policy. Your job is to translate our technical breakthroughs, national partnerships, policy positions and corporate initiatives into clear, compelling narratives that drive trust in Google DeepMind amongst key opinion formers.

Key responsibilities:

Strategic Narrative & Advocacy

• Develop and execute proactive communications strategies that advance Google DeepMind’s corporate reputation and policy goals.
• Translate complex technical concepts into accessible language for policymakers, civic society, academics and industry experts.
• Lead communication campaigns that help ready governments and key opinion formers around the world for AI and AGI advancements, as well as highlight how our technologies are being used for public benefit in areas including science, education, safety and security.

Media Relations & Stakeholder Engagement

• Build and maintain deep relationships with top-tier policy and tech journalists primarily in the UK and US.
• Collaborate closely with Google Communications teams around the world, sharing plans and consulting with central / local comms teams to develop media engagement plans that serve Google and GDM’s objectives. Ensure a unified voice on global AI policy matters.
• Act as a trusted advisor to senior executives and policy specialists, prepare them for high-stakes interviews across broadcast and digital, speaking opportunities including high profile industry events, as well as government testimonies.
• Manage reactive communications and crisis response for sensitive policy issues, working quickly to correct misinformation and articulate the company’s principles.

Cross-Functional Collaboration

• Partner closely with the Public Policy, Public Engagement, Education, Legal, Safety & Responsibility and Executive Communications teams to align external messaging with internal priorities, progress and corporate strategy.
• Collaborate with Google GCPA teams.
• Draft high-quality written materials, including op-eds, blog posts, press releases, briefing documents and social media material.

About You

In order to set you up for success at Google DeepMind, we look for the following skills and experience:

Minimum Qualifications

• Bachelor’s degree or equivalent practical experience.
• 8+ years of experience in corporate communications, public affairs, or media relations, with a specific focus on AI, broader technology policy, or regulated industries.
• Proven track record of managing high-profile media relations and crisis communications in a fast-paced environment.
• Demonstrable experience translating dense technical or regulatory information into clear, persuasive narratives.

Preferred Qualifications

• Experience working in-house at a leading technology company, AI research lab, or within a government/regulatory body.
• Deep understanding of the current global AI policy landscape (e.g., EU AI Act, AI Safety Summit Series, US Executive Orders).
• Existing network of relationships with key policy and tech reporters in London, and/or Washington D.C.

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You'll work cross-functionally with different departments, including HR, EHS, Workplace Operations, and Executive Leadership to design and drive a best-in-class internal communications capability. You'll also spotlight the initiatives, people, and stories that make Saronic a remarkable place to work.

Key Responsibilities:

• Internal Communications Strategy & Execution: Build and implement a comprehensive internal communications strategy aligned with Saronic's goals and values.
• Collaboration & Stakeholder Engagement: Serve as the internal communications partner across various departments and functions within the company.
• Culture & Storytelling: Create and execute campaigns that celebrate our culture, values, employee achievements, and team wins.
• Measurement & Optimization: Establish KPIs to measure the impact of internal communications.

Required Qualifications:

• 8+ years of experience in internal communications, employee engagement, or corporate communications.
• Exceptional writing, editing, and verbal communication skills.
• Strong organizational and project management abilities.

Benefits:

• Medical Insurance: Comprehensive health insurance plans covering a range of services.
• Time Off: Generous PTO and Holidays.
• Parental Leave: Paid maternity and paternity leave to support new parents.
• Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses.
• Retirement Plan: 401(k) plan.
• Stock Options: Equity options to give employees a stake in the company's success.
• Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage.
• Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office.

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We are seeking a Crisis Management Specialist to join Anthropic's Global Safety, Intelligence, and Security (GSIS) team. In this role, you will be responsible for designing, building, and operationalizing Anthropic's enterprise crisis management program—equipping the company to prevent, prepare for, respond to, and recover from crises that could impact our people, operations, or mission.

This role sits at the intersection of emergency management, organisational resilience, and executive communication. You will lead crisis exercises and real-world activations, develop scalable response plans and playbooks, and build the capabilities of cross-functional teams to respond effectively under pressure. You will be a visible, trusted partner across the organisation—known for your steady judgment, clear communication, and relentless focus on continuous improvement.

Responsibilities

• Design, develop, and maintain Anthropic's crisis management program, including response plans, playbooks, protocols, and governance structures aligned with industry frameworks (NIMS/ICS, ISO 22301)
• Plan and facilitate crisis exercises and tabletop simulations of increasing complexity to test plans, build team capabilities, and identify improvement opportunities across GSIS and cross-functional partners
• Serve as Incident Commander or direct support to the Incident Commander during crisis activations, providing leadership and coordination across response teams in real time
• Develop and deliver crisis readiness training for GSIS team members, executive stakeholders, and cross-functional response partners
• Lead after-action reviews following exercises and real-world incidents; track corrective actions to completion and incorporate lessons learned into future planning
• Collaborate with Legal, People, Communications, IT Security, and Facilities to build coordinated, cross-functional crisis response capabilities
• Support broader business continuity and resilience initiatives, including business impact analyses and threat/hazard assessments
• Monitor the threat environment for developments relevant to Anthropic's operations and advise leadership on emerging risks

You may be a good fit if you:

• Have 8+ years of professional experience in crisis management, emergency management, or incident response
• Have demonstrated experience as an Incident Commander, including leading cross-functional response teams in high-stress, rapidly evolving situations
• Hold a bachelor's degree or higher in Emergency Management, Risk Management, Business Administration, or equivalent practical experience
• Have designed and facilitated crisis exercises at multiple levels of complexity, with the ability to build realistic, instructive scenarios
• Possess exceptional written and verbal communication skills, including experience developing and delivering executive briefings during active incidents
• Can manage multiple active workstreams simultaneously under time pressure with minimal oversight
• Thrive in fast-moving, ambiguous environments and bring a continuous improvement mindset to everything you build
• Are available for on-call support and can work flexible hours, including nights and weekends, during crisis events

Strong candidates may also have:

• Familiarity with NIMS/ICS and experience applying those frameworks in a corporate or hybrid environment
• Experience in the technology sector, particularly supporting crisis management for cloud-native or AI-driven organisations
• Professional certifications such as CEM, CBCP, MBCI, or equivalent
• Knowledge of ISO 22301 and other relevant resilience standards and frameworks
• Experience with crisis management platforms and mass notification tools (e.g., Everbridge, Veoci, OnSolve)
• Background developing crisis communications strategies and stakeholder messaging frameworks

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting their abilities.

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