This role sits at the intersection of portfolio management, brand strategy, and executive communications. You'll own internal communications for your portfolio of teams, serving as their embedded communications expert while maintaining tight partnerships with their leadership.

Responsibilities:

• Own the internal communications strategy for Policy, becoming an expert in their work and a trusted member of their leadership team
• Partner closely with function leaders and executives to understand priorities, help them communicate change, and ensure their teams feel connected to the broader mission
• Cultivate and manage channels for disseminating timely information from teams
• Design and implement strategies to boost signal and reduce noise so employees know what's important and what it means for them
• Use qualitative and quantitative research to propose creative strategies and tactics that align with company goals and will resonate with our employee audience
• Weave our brand across different internal touchpoints, working across teams to uplift stories that connect our daily work to our mission and identify cultural moments that reinforce our values
• Exhibit operational excellence to help plan and execute internal fora like all-hands
• Partner closely with the broader internal communications team to ensure updates are being accurately and consistently cascaded via all our existing channels and live forums.

You may be a good fit if you:

• Have worked in journalism, political campaigns, external communications, or government affairs,somewhere you learned to make complex, high-stakes material clear under pressure
• Are an exceptional writer with a particular talent for distilling complex decisions and cross-functional projects into simple, compelling narratives
• Have 10+ years of proven experience executing and leading in fast-changing, complex, and international organisations
• Thrive on deep partnership with leadership teams and can truly embed yourself in business functions
• Have a keen eye for organisational culture and can recognise authentic moments worth amplifying while helping teams navigate cultural evolution
• Are comfortable navigating organisational dynamics and can build strong working relationships with executives

The annual compensation range for this role is $255,000-$320,000 USD.

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As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Join the team as our next Social Media Specialist on Twilio’s Corporate Communications team.

This Social Media Specialist position is needed to build our community and increase brand awareness for Twilio. We’re looking for a storyteller who can create original, compelling content that amplifies our brand and expands our reach. We want someone who can write concisely and creatively, and isn’t afraid to test new, bold ideas. This person should be fluent in short-form video and know how to make an audience feel something. We’re looking for someone who can cut through the noise.

Creative, non-standard resumes strongly encouraged! If this describes you, please submit your resume along with:

1) A draft of a social media post (choose your channel) pitching why you should be Twilio’s next Social Media Specialist OR a haiku about what makes a social post go viral

2) Your favorite viral social post from a B2B company in the last six months and why you selected it.

In this role, you’ll:

• Create compelling, on-brand content showcasing our customers, capabilities, and culture.

• Manage our social channels including LinkedIn, Instagram, Facebook, X, and help us launch our TikTok.

• Help execute our editorial calendar and campaigns.

• Manage Twilio’s employee advocacy program, equipping our global and regional teams to share content.

• Engage and build our community of technical developers, consumers, and business decision makers daily.

• Collaborate with key company stakeholders on goals for campaigns, product releases, events, and other company-wide initiatives.

• Contribute to Twilio’s mission of building the world’s leading customer engagement platform by showing what’s possible with it.

• Create interesting, engaging content for our top executives.

• Perform analysis and use data to prove our program is growing and our bets are paying off.

• Constantly experiment and test new tactics to reach new audiences.

• Partner with our Employee Brand team to help tell the stories of Twilions to external audiences.

Qualifications:

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Has experience managing brand social.

• Expresses complex thoughts or ideas in 100 characters or less.

• Thinks outside of the box and presents ideas clearly.

• Is organized and loves to take projects and run with them.

• Uses data to tell a story and has proven success on social.

• Experience using social management tools, including Sprout Social, Canva, Figma, EveryoneSocial.

• Enjoys building community.

• Likes to have fun.

Desired:

• Experience with live video, graphic design.

Travel:

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer:

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation:

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $31.77/hour - $39.71/hour.

• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $33.66/hour - $42.07/hour.

• Based in the San Francisco Bay area, California: $37.34/hour - $46.68/hour.

This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Application deadline information:

Applications for this role are intended to be accepted until May 30, 2026, but may change based on business needs.

Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values , something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

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This role is based in our Brussels offices and offers a hybrid work arrangement, with a presence required at the office three days a week. The position may also involve on-call duties.

Key Responsibilities

• Develop and implement comprehensive internal communication plans to engage employees and support business strategy
• Build strong relationships with stakeholders and provide guidance on communication needs, in partnership with Business Partners
• Create clear and engaging content for all internal channels, including newsletters, WorkVivo, screens, posters, and videos
• Manage and develop internal communication channels, ensuring timely and relevant content distribution
• Plan and organize internal events, such as leadership walkabouts, CEO sessions, and other engagement activities
• Measure and analyze the effectiveness of activities, channels, and campaigns
• Contribute to the continuous improvement of internal communication practices, channels, and processes
• Collaborate with the Internal Communications team to ensure consistent and high-quality communications across the organization

Requirements

• 2-3 years of experience in internal communication
• Proficiency in French and English, both written and spoken. Dutch is an asset
• Excellent ability to simplify complex information into clear and targeted messages
• Proven ability to organize and deliver events of all sizes
• Creativity and openness to innovation to improve our communications
• Ability to work under pressure, manage multiple projects simultaneously, and meet tight deadlines
• Strong team spirit, positive attitude, and ease in building professional relationships
• Excellent influencing and negotiation skills

Benefits

• Competitive pension scheme
• Eurostar travel benefits, including 75% discount on metro travel from day one
• Free Eurostar tickets
• Reduced Eurostar tickets for family and friends
• Ongoing training and development opportunities
• Many other exclusive offers, discounts, and benefits

Join our team and help us build a brighter future for our company and employees. If you think you have the qualities to contribute to making Eurostar greater and better than ever, we would be delighted to receive your application.

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The role requires a proactive communicator who can navigate complex organisational structures, provide clear direction to an agency team and turn high-level concepts into impactful consumer-facing assets. This role is hybrid and requires at least 4 days per week onsite in Dearborn, MI.

Responsibilities

• Support the GDE organisation by translating 'Ford Building Together' initiatives into integrated, cross-tier marketing campaigns for T2/T3, including an annual national Building Together Dealer campaign in June.
• Lead communication efforts between Global Dealer Engagement, Ford Philanthropy, Media Communications, Global Media & Partnerships, and our agency partners (WPP) to ensure all marketing communications align with Ford Brand & GDE priorities.
• Spearhead the creation of briefs and Go-To-Market (GTM) execution for key annual pulses, specifically the June Community Impact and September Global Month of Caring campaigns.
• Collaborate with agency partners to develop ad hoc Tier 3 (T3) digital assets and Point of Purchase (POP) materials for smaller-scale or dealer-requested brand moments.
• Assist with Go-To-Market efforts for consumer sales events and high-visibility incentives that require dedicated paid media support.
• Partner with C&I (Commissions & Incentives) coordinators to capture complex program data and translate it into clear, compelling consumer offer messaging.
• Organise and streamline incentive information for agency partners, ensuring they can easily digest data to create Tier 1 through Tier 3 marketing assets.

Qualifications

• Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
• Minimum 3 years of experience in marketing, advertising, or project management.
• Familiarity with the agency/client relationship model is highly preferred.

Even better, you may have

• Proven ability to manage multiple projects simultaneously, meet tight deadlines, and maintain organised workflows.
• Exceptional written and verbal communication skills, with the ability to 'translate' technical incentive data into consumer-friendly language.
• Extreme attention to detail is required for managing incentive accuracy and campaign brief requirements.
• Advanced proficiency in Microsoft Office Suite (specifically PowerPoint for presentations and Excel for data organisation).
• Must possess the ability to distill complex, technical information (like incentive programs) into simple, persuasive consumer messaging. You should be equally comfortable presenting to senior stakeholders as you are collaborating with creative agency teams.
• Ability to build relationships across different tiers of the organisation and with external partners.
• A 'self-starter' mentality with the ability to anticipate needs before they arise.
• Comfortable working in a fast-paced environment where priorities can shift based on market needs.

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What you'll do

• Design and implement NPC interactions with players and other NPCs
• Think about character interactions and story systemically, bringing both technical skills and a creative writing touch to your day-to-day work

What you need

• Experience shipping multiple AAA titles as a Game Designer
• A deep understanding of narrative design: you think about story & narrative systemically as well as creatively

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