• $207K – $230K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the team

OpenAI is building tools that enable people across an organization to create software, automate work, and build new capabilities with AI. To make that real at scale, we need AI native education that helps people develop durable skills, not just watch content. In Customer Education, we design learning experiences and certifications that accelerate adoption and unlock new builders inside enterprise customers.

About the role

You will own strategy and execution for enterprise learning pathways and curriculum. You will create coherent learning experiences from fundamentals to real skill application, aligned to key customer outcomes, and supported by simple instruments like quizzes, skill checks, project rubrics, and badging.

This role is a blend of instructional design, content writing, and AI powered education operations. You will build the connective tissue between learning science, course production, and customer impact.

In this role, you will:

• Write and edit curriculum: learning objectives, lesson outlines, scripts, assessments, and guidance for hands-on exercises and projects.

• Build certification and credential structure: badges, progression, and criteria that represent meaningful skill development.

• Create standards and operating guidelines for course production: templates, style guides, QA checklists, and update cadence.

• Use AI to accelerate course development and maintenance: generate drafts, test cases, examples, and QA checks.

• Design learning analytics to measure success: completion, assessment results, practice performance, and downstream behavior change.

• Work cross functionally to ensure learning experiences stay aligned with product updates, customer needs, and field feedback.

You may be a good fit if you:

• Have experience designing and shipping learning programs at scale for technical products.

• Are a strong writer who can explain complex ideas clearly and concisely.

• Know how organizations adopt new capabilities across technical and non technical roles.

• Build systems and programs that are modular, repeatable, and maintainable.

• Use data to improve the learning experience and focus on outcomes.

• Enjoy working with OpenAI tools and experimenting with new ways to build education.

• Are passionate about AI literacy and empowering the workforce with AI

Nice to have:

• Experience supporting enterprise customers through technology adoption.

• Experience with learning platforms and course operations, including learning analytics and credentialing.

• Experience working with AI and technical training content.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

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