{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/skill/counter-transactions"},"x-facet":{"type":"skill","slug":"counter-transactions","display":"Counter Transactions","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_6ed63d46-3c5"},"title":"Customer Service Officer (Premier Centre)","description":"<p>Join HSBC and discover how valued you&#39;ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.</p>\n<p>Retail Banking and Wealth (RBW) Hong Kong helps deliver on HSBC&#39;s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people.</p>\n<p>We are currently seeking a high calibre professional to join our team as a Customer Service Officer (Premier Centre).</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Provide quality customer service through accurate and efficient counter transactions at branch</li>\n<li>Meet the financial services needs of customers by identifying opportunities and referring them to appropriate bank colleagues</li>\n<li>Promote digital banking services and products and encourage customers to migrate to digital</li>\n<li>Ensure smooth branch operations and achieve satisfactory audit rating by meeting all control and service requirements</li>\n<li>Ensure compliance of both general and anti-money laundering and anti-terrorist financing compliance controls in accordance with HSBC or regulatory standards and policies</li>\n</ul>\n<p>To be successful you will need:</p>\n<ul>\n<li>Secondary school graduate with a pass in 5 subjects for HKCEE or HKDSE including Math, Chinese or English, equivalent or above preferred</li>\n<li>Customer centric mindset with commitment to deliver quality service</li>\n<li>Self-motivated and adaptable to a service environment</li>\n<li>Good interpersonal and communication skills with fluency in Cantonese and English. Mandarin is a definitive advantage.</li>\n<li>Customer or teller service experience preferred</li>\n<li>Candidate with less experience will be considered for a Customer Service Officer role</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_6ed63d46-3c5","directApply":true,"hiringOrganization":{"@type":"Organization","name":"HSBC","sameAs":"https://portal.careers.hsbc.com","logo":"https://logos.yubhub.co/portal.careers.hsbc.com.png"},"x-apply-url":"https://portal.careers.hsbc.com/careers/job/563774607727106","x-work-arrangement":"onsite","x-experience-level":"entry","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["customer service","counter transactions","digital banking","compliance controls"],"x-skills-preferred":["Mandarin"],"datePosted":"2026-04-18T22:11:20.166Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hong Kong"}},"employmentType":"FULL_TIME","occupationalCategory":"Finance","industry":"Finance","skills":"customer service, counter transactions, digital banking, compliance controls, Mandarin"}]}