Location

San Francisco

Employment Type

Full time

Department

Applied AI

Compensation

• $293K – $405K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

Identity is the foundation of trust in an AI-powered world. As people build a rich personal and organizational context in ChatGPT, they need systems that protect it, remember it, and let them share it securely across apps and agents. Without strong identity, context stays locked away or exposed. With it, AI becomes safe, personal, and truly useful, empowering users while keeping control firmly in their hands. Our team builds the trusted OpenAI account layer that connects people, enterprises, developers, and agents to OpenAI apps and the broader AI ecosystem.

About the Role

As a Senior Software Engineer on the Identity team, you will build and evolve the foundational identity platform that serves all OpenAI users across our products. You’ll lead the design and implementation of core identity systems — including authentication, authorization, access control, and account management — enabling individuals, teams, and businesses to securely manage accounts at scale while keeping the user experience seamless. This role spans our entire product fleet, including ChatGPT, the API, Sora, Codex, and Atlas, and involves close collaboration with product and platform engineers who rely on identity as critical infrastructure. You’ll drive major architectural initiatives, mentor other engineers, and make platform-level decisions where security, correctness, and reliability are paramount.

In this role, you will:

• Architect and build the next generation of Identity at OpenAI – including new use cases such as Agent identity and Sign In With ChatGPT

• Design and build our identity infrastructure for consumer internet scale, while also solving scalability bottlenecks as they arise.

• Build powerful identity primitives, APIs, and internal tooling that enable product teams across OpenAI to integrate seamlessly with the account and access-control layer.

• Collaborate closely with a broad set of stakeholders, including product, design, go-to-market, and other engineers.

You might thrive in this role if you:

• Bring 7+ years of experience building and shipping production systems at product-driven technology companies, with a track record of owning meaningful technical scope.

• Care deeply about reliability, safety, and performance in production environments.

• Have experience or interest in Authentication, Authorization, Federation, and Identity Management.

• Naturally take ownership end-to-end, are comfortable navigating unfamiliar systems, and are eager to learn whatever’s needed to solve hard problems well.

• Thrive in fast-moving environments, bringing structure to ambiguous problems, balancing competing priorities, and making sound tradeoffs as the company and platform evolve.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. They push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through their products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve their mission, they must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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San Francisco; New York City

Employment Type

Full time

Location Type

Hybrid

Department

Applied AI

Compensation

• $230K – $385K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

OpenAI’s mission is to make AGI beneficial for all of humanity and our mission is successful only if AGI drives real benefits across all industries in the world. Our goal in B2B applications is to enable this mission by helping businesses, enterprises & governments redefine how they operate to empower people and accelerate economic growth.

Connectors are the bridge between OpenAI products (ChatGPT Enterprise, Frontier, and the API) and the systems where work actually happens—documents, tickets, messages, CRM records, knowledge bases, and more. The Connectors Platform team builds the infrastructure and control plane that makes these integrations reliable, secure, scalable, and enterprise-ready across a wide range of partners and customer environments.

About the Role

We’re looking for an infrastructure-focused engineer to build and operate the systems that make Connectors dependable at global scale. In this role, you’ll design the control plane, reliability foundations, and operational tooling that power connector execution—auth flows, sync and indexing pipelines, rate limiting, isolation, observability, incident response, and safe rollouts. You’ll work closely with product engineering, partner teams, and security to ship enterprise-grade connectivity while meeting high bars for privacy, compliance, and uptime.

In this role, you will:

• Design and operate the infrastructure that powers connector sync, indexing, and retrieval at scale (job orchestration, queues, storage, caching, backpressure).

• Build the “control plane” primitives for connectors: rollout controls, configuration management, permissions, policy enforcement, and kill switches.

• Own reliability and operational excellence: SLOs, monitoring/alerting, incident response, postmortems, on-call health, and capacity planning.

• Create guardrails for safe multi-tenant execution: isolation boundaries, secrets handling, rate limits, abuse prevention, and blast-radius reduction.

• Partner with security and compliance teams to ensure enterprise requirements are met (audibility, least privilege, data retention, and secure-by-default architecture).

• Improve developer velocity via internal tooling: local dev workflows, canary environments, load testing, and observability dashboards.

Your background might look something like:

• 5+ years of professional engineering experience (excluding internships) in infra / SRE / platform roles at tech and product-driven companies.

• Strong distributed systems fundamentals and production instincts (availability, latency, correctness, resilience).

• Experience building and operating services with meaningful uptime and scale requirements (multi-region is a plus).

• Proficient in one or more backend languages (e.g. Python, Rust) and comfortable working close to systems concerns (networking, storage, queueing).

• Deep familiarity with observability (metrics, logs, tracing), incident management, and reliability engineering practices.

• Comfortable navigating ambiguous problem spaces and pushing pragmatic solutions into production.

Interest in AI/ML is a plus, but not required.

About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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