This role requires someone who is detail-oriented, comfortable navigating ambiguity, and capable of coordinating across teams to break new ground and drive work to completion. This work is deeply cross-functional , you'll partner closely with policy experts, Safeguards engineering teams, and many other stakeholders throughout the organisation to ensure our evaluations are comprehensive and current, and that findings translate into meaningful improvements to model behaviour.

Responsibilities:

• Support model launch readiness by running evaluations, monitoring and interpreting results, and surfacing regressions or unexpected behaviour changes to relevant stakeholders

• Partner closely with policy and domain experts throughout the evaluation lifecycle , from identifying risks and scoping the right evaluation approach, to coordinating creation of new evals and ensuring existing ones remain current with evolving policies, threat vectors, and model capabilities

• Work with cross-functional stakeholders to help manage evaluation outcomes, including interpreting results and driving mitigations where needed

• Think strategically about eval quality to build processes and eval paradigms that keep evaluations unsaturated, high-signal, and insightful as models improve

• Build out processes and frameworks for creating product-specific evaluations as Anthropic's product surface area expands

• Help design and scope tooling improvements that accommodate evolving eval needs and expand self-serve eval creation and iteration for non-technical users

• Write and maintain rigorous documentation for evaluation creation, execution, and interpretation as the team builds out eval tooling and processes

You may be a good fit if you:

• Have experience in trust and safety, content operations, policy enforcement, or a related operational role at a technology company

• Thrive in ambiguous, fast-moving environments , you're energised rather than frustrated when the path forward isn't clearly defined and you need to figure it out as you go

• Have experience building processes, workflows, or programmes from scratch (zero-to-one work), not just maintaining existing ones

• Have strong programme management instincts, naturally creating structure around complex, multi-stakeholder efforts by tracking timelines, dependencies, and deliverables to keep work on track

• Are eager to expand your technical toolkit, including adopting internal tools and AI-assisted workflows (e.g., Claude Code) to accelerate your work

• Can manage multiple concurrent workstreams across different domain areas without losing track of details , strong prioritisation and context-switching are essential when deadlines and priorities shift quickly

• Are a strong generalist comfortable moving fluidly across different types of work and switching contexts throughout the day

• Are comfortable making judgment calls with incomplete information and escalating appropriately when needed

• Communicate clearly and concisely, both in writing and cross-functionally

Strong candidates may also have:

• Experience operating under tight, high-stakes timelines , such as product launch cycles, incident response, or regulatory deadlines , where information and priorities can shift with little notice

• Experience coordinating across engineering, policy, and product teams to translate findings into concrete action

• Experience building and maintaining SOPs, runbooks, and operational documentation in fast-changing environments

• Proficiency with data tools (SQL, dashboards, spreadsheets) sufficient to maintain and improve workflows

• Comfort working with sensitive content areas as part of eval creation or enforcement review responsibilities

The annual compensation range for this role is $230,000-$270,000 USD.

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At NASCAR, you will find a community of individuals who care about our sport and are united in seeing it grow. We seek a talented professional to join our team as a Content Production Manager based in our Charlotte, North Carolina office.

The Content Production Manager serves as the central link between the Social Media and YouTube brand team, NASCAR drivers, teams, and external production partners. This role is responsible for bringing concepts to reality by building production plans needed to execute across digital and social platforms, applying an understanding of platform best practices, timelines, and workflows to ensure content is produced at a high level and delivered in a way that meets both creative intent and platform needs.

Duties include but are not limited to:

• Serve as a primary production point-of-contact for NASCAR’s digital brand content, coordinating across internal stakeholders, teams, drivers, and third-party production partners to ensure projects move smoothly from conception to delivery.
• Manage multiple concurrent digital video projects, overseeing timelines, workflows, approvals, and communication across all phases of production.
• Support production planning and execution for social media and YouTube initiatives, ensuring alignment with platform-specific strategies, audience expectations, and brand goals.
• Provide day-to-day production guidance and creative problem-solving with internal teams and external partners to keep projects on track and aligned with objectives.
• Identify production risks early and proactively escalate issues, tradeoffs, or resourcing needs to keep timelines and deliverables on schedule.
• Own final production readiness, ensuring all content meets delivery requirements, spec needs, and platform standards.
• Collaborate closely with Project Management team to align production needs, schedules, and deliverables across campaigns and tentpole moments.
• Act as a liaison between Creative, Production, and business stakeholders, helping translate creative ideas into executable production plans.
• Help manage project-level production budgets, ensuring efficient use of resources while maintaining quality and meeting deadlines.
• Contribute to the evolution of NASCAR’s digital production workflows, identifying opportunities to improve efficiency, clarity, and scalability across social and YouTube content.

Travel: 50% including weekends

Required skills/experience:

• Bachelor's degree (B. A.) from a four-year college or university in Media Production, Journalism, or related field,
• Minimum of five (5) years’ experience in digital media production, content operations, or production management, preferably within sports, entertainment, or branded content; or equivalent combination of education and experience.
• Proficient in company-provided hardware and software, including Microsoft Office Suite.
• Proven ability to communicate effectively with a wide range of stakeholders, including creative teams, executives, talent, and external partners.
• Highly organized, detail-oriented, and comfortable managing schedules, priorities, and shifting timelines.
• Demonstrated experience managing multiple projects simultaneously in a fast-paced, deadline-driven environment.
• Experience working with production management tools, asset trackers, and post-production workflows.
• Strong understanding of social media and YouTube production workflows, including platform-specific content needs and timelines.
• Experience supporting or managing digital video production budgets.
• Background working with athletes, teams, or talent-facing productions.

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