Your tasks and responsibilities will include: Transforming weekly performance data into concise, executive-ready performance drivers and drags that explain why sales moved and what the immediate next step should be. Trend identification: highlighting emerging consumer search patterns before they become mainstream. Analyzing Amazon Brand Analytics and profitero and Circana data to understand consumer performance and market share performance. Conducting post-event deep dives for tentpole events (e.g., Prime Day, Black Friday) to measure ROI and inform future forecasting, promo depth, and participation. Monitoring competitor pricing moves and in-market performance to highlight any action that needs to be taken. Conversion optimization: monitoring the Buy Box and Glance Views to alert the Sales team of any traffic drops or conversion leaks that require immediate action. Consumer sentiment analysis: monitoring review counts and star ratings to provide Sales with feedback on product quality or Frequently Bought Together trends. Dashboard ownership: designing and maintaining automated sales reporting frameworks using Power BI, Tableau, Excel, and any new reporting tools. KPI management: defining and monitoring critical metrics, including Topline Sales, Glance Views, Conversion Rate (CR), Subscription, Profitability, and additional priority KPIs. Standardized reporting: delivering weekly, monthly, and quarterly business reviews to sales team and key internal stakeholders, highlighting Wins and Opportunities based on sales volume and market share. New item launches: creating the Launch Blueprint for new SKUs, using historical category data to set realistic sales targets and advertising benchmarks. Tracking competitor out-of-stock events, pricing, or promotional changes to provide Sales with live-time opportunities/challenges.

To succeed in this role, you will need: A bachelor's degree in Business, Finance, Economics, Statistics, or a related analytical field. 2-4+ years of experience in e-commerce analytics, retail, or a CPG environment. Advanced Excel skills, including pivot tables, VLOOKUP/XLOOKUP, and complex data modeling. Proven experience building dashboards in Power BI or Tableau. A sales-first mindset, with the ability to see a data point and immediately translate it into a revenue-generating idea. Agility, with comfort working in a fast-paced environment where data is needed quickly. Experience with third-party Amazon tools, such as Pacvue, Helium10, CommerceIQ, Stackline, NielsenIQ, Profitero, or similar tools. Amazon fluency, with expertise in Vendor Central and familiarity with Amazon Marketing Cloud.

As an Associate Manager, Amazon Insights and Analytics, you can expect to be paid a salary of approximately $115-173k, with additional compensation possible through a bonus or incentive program. Benefits include health care, vision, dental, retirement, PTO, sick leave, and more.

If you're interested in joining our team and contributing to our mission of Health for all, Hunger for none, please apply now.

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Location

Seoul, South Korea; Singapore

Employment Type

Full time

Location Type

Hybrid

Department

About the Team

The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering.

Our Product Growth (PG) team is a rapidly scaling functional area, accelerating growth by connecting out-of-product and in-product experiences into seamless journeys that acquire, retain, and re-engage users, unlocking ChatGPT’s transformative potential in users’ daily lives. We work cross-functionally with product, engineering, design, data science, finance, and marketing to unlock scalable growth levers and deliver measurable impact across diverse markets.

This team thrives on rapid testing, rigorous measurement, and creative problem solving, all while keeping user value at the center of our decision-making.

About the Role

We are seeking a full-funnel growth athlete with deep expertise in product growth, growth marketing, creative-led social channels, Korean consumer behavior, funnel optimization, and sophisticated experimentation. You will own growth initiatives end-to-end, from ideation and creative development to deployment, measurement, and iteration, with a focus on Korea’s high standards for product quality, trust, and speed.

This role requires close collaboration with engineering, product, DS, and design to execute localized growth motions. You’ll focus on scaling acquisition through Korea’s dominant channels, optimizing conversion, and driving ChatGPT Business adoption across Korea’s sophisticated business and SME ecosystems.

This role is based in Korea. Travel as needed for key cross-functional sprints and regional collaboration.

In this role, you will:

• Design, launch, and optimize global paid and organic acquisition campaigns across channels (search, social, referral, influencer, programmatic), balancing efforts across B2B and B2C segments.

• Leading growth experiments and A/B testing across funnels and entry points - defining hypotheses, setting up measurement frameworks, enhancing conversions, and translating insights into scalable playbooks.

• Partnering with engineering and data science to build, test, and refine growth tooling, creative ops automation, and optimization algorithms.

• Managing full-funnel performance metrics, from CPM/CPC to LTV/CAC, and identifying new opportunities for efficiency and scale.

• Developing AI-native workflows that transform how we scale, reach, personalize bringing users from out-of-product experiences to in-product entry points and LTV-optimized user journeys.

• Build AI-first creative systems, collaborating with design to rapidly prototype and test high-performing assets.

• Expanding growth channels and market coverage, with attention to localization and regional performance nuances.

• Driving influencer and creator partnerships as part of the paid and organic growth mix.

• Collaborating with product teams to improve in-product conversion and onboarding flows.

• Developing and refining our attribution models, marketing tech stack, and automation processes to ensure we’re always optimizing for maximum impact.

You might thrive in this role if you:

• 8+ years of experience in growth optimizations, growth marketing, performance marketing, or product growth, or product strategy and operations experience, ideally in hyper-growth tech companies.

• Proven ability to launch, scale, and optimize paid channels.

• Strong analytical skills and proficiency with measurement and funnel optimizations. (BI, SQL, experimentation, statistically rigorous testing, conversion optimizations).

• Experience with AI-driven marketing tools, creative ops engineering, and workflow automation.

• Familiarity with engineering concepts and ability to work with technical teams to ship growth and martech infrastructure.

• A test-and-learn mindset and comfort with fast-paced, ambiguous environments.

• Excellent cross-functional communication skills and stakeholder management experience.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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What you'll do

• Support Business Lead(s) in the Digital Services business group in studying Digital Services business opportunities, primarily focusing on the Connected space.
• Build business cases for potential opportunities and present results of business case creation, including market sizing, financial simulation, and research.
• Support Customer Experience (CX) initiatives and the scaling up of initiatives to achieve measurable results from digital systems.
• Coordinate production support and enhancement of Customer Experience (CX) products.

What you need

• Legally authorized to work in the U.S. without sponsorship.
• Effective oral and written communication skills.
• Customer service and interpersonal skills.
• Computer skills (Microsoft Word, Excel, and PowerPoint).
• Analytical and problem-solving skills.
• Minimum 2.5 Cumulative GPA or higher.
• Class status - Sophomore (by credit hour) or above.
• Availability to work a minimum of 10 weeks at 40 hours per week.
• Enrollment in a Bachelor's or Master's degree program studying Marketing, Digital Marketing, Business Administration, Communications, or related field.
• Valid U.S. Driver's License (exceptions considered on a case-by-case basis).

Why this matters

This role will provide you with the opportunity to gain hands-on experience in marketing, customer experience, and strategic planning, and to develop your skills and knowledge in these areas. You will also have the opportunity to work on various projects and tasks that will help you develop your problem-solving and analytical skills.

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