If so, we're looking for you as a Management Assistant to join our second-largest location directly at the Olympic Park in Munich.

As a Management Assistant, you will be responsible for a variety of tasks Siemens Business Services GmbH & Co. OHG, including:

• Providing secretarial support to our leadership team
• Managing calendars and travel arrangements for our leadership team
• Preparing and reviewing meeting minutes, reports, and presentations
• Coordinating events, workshops, and meetings
• Providing administrative support for client and personnel management
• Representing our assistants on the leadership team

In this role, you will work closely with our team to ensure seamless execution of tasks and projects. You will be responsible for maintaining accurate records, managing multiple priorities, and providing excellent customer service.

We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. Our company culture values diversity, equity, and inclusion, and we strive to create a workplace where everyone feels welcome and supported.

If you're a motivated and organized individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.

Benefits:

• Comprehensive health insurance
• Retirement plan
• Paid time off
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Flexible work arrangements
• Recognition and rewards for outstanding performance

We're an equal opportunities employer and welcome applications from diverse candidates. If you're interested in this role, please submit your application, including your resume and cover letter, to [career@porsche-consulting.com](mailto:career@porsche-consulting.com).

We look forward to hearing from you!

Required skills:

• Excellent organisational and communication skills
• Ability to work in a fast-paced environment
• Strong attention to detail and accuracy
• Ability to maintain confidentiality and discretion
• Proficiency in Microsoft Office, particularly Outlook, PowerPoint, and Excel
• Experience in a similar role or industry

Preferred skills:

• Experience in a management consulting firm
• Knowledge of project management principles and practices
• Familiarity with industry-specific software and tools
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Fluency in German and English

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As a Manager, you will be responsible for advising our customers on the introduction or optimisation of external trade and customs processes with SAP GTS or S/4HANA, integrating between the export department/customs department and the IT world, evaluating typical material flows in manufacturing companies in the areas of materials management and sales, using new technologies such as S/4HANA or agile project management tools, and taking on a consultative role in various project phases, including evaluation, concept/design of processes, prototyping, implementation in the system, testing, rollout, and support.

Responsibilities:

• Advising customers on the introduction or optimisation of external trade and customs processes with SAP GTS or S/4HANA
• Integrating between the export department/customs department and the IT world
• Evaluating typical material flows in manufacturing companies in the areas of materials management and sales
• Using new technologies such as S/4HANA or agile project management tools
• Taking on a consultative role in various project phases, including evaluation, concept/design of processes, prototyping, implementation in the system, testing, rollout, and support

Requirements:

• Master's degree with a technical or business administration focus, and at least 6 years of relevant work experience in consulting or in-house consulting, or in automotive or manufacturing companies with a focus on SAP
• Passion for process modelling and optimisation
• Expertise in the application and implementation of SAP solution components Global Trade Services (GTS) and S4/HANA, as well as knowledge of legal foundations, paragraphs, and the Union Customs Code
• Professional appearance and presentation experience, structured and independent working style, analytical thinking, and excellent team and communication skills

Benefits:

• Flexible working hours and location
• Opportunity to grow professionally and personally
• Recognition and appreciation of employees
• Encouragement of creativity and new ideas

Contact:

• For further information, please visit our FAQs on our career website.
• For additional inquiries, please contact our recruitment team at +49 (0)7141 7856 1600.

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Your duties will include managing configuration and customization of SAP GTS solutions to meet specific needs, designing process flows, using SAP best practices, and providing customized solutions as per business needs. Additionally, you will be responsible for fit to standard workshops, project preparation and planning, requirement gathering and business blueprint, solution design and configuration, custom development, testing and quality assurance, end-user training and change management, cutover planning and data migration, go-live and hypercare support, and post-implementation review and continuous improvement.

To succeed in this role, you will need to have end-to-end project experience in a similar role/stream, good communication skills, great attention to detail, and adaptability and flexibility to manage deadline pressure and changes. Excellent presentation skills are also essential, as you will be required to deliver workshops and trainings for customers.

We congregate a strong team spirit where every win, big or small, belongs to all of us. We welcome curiosity, creativity, and unconventional thinking patterns. We recognize the importance of healthy, tight-knit communities and sustainable environmental changes, and we strive to enact positive change in any form within our reach.

At MHP, you will continuously grow with your projects and objectives in an innovative and supportive environment. That makes us the perfect sparring partner for your career, fueling your growth as an expert in your field while expanding your business network.

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Key Responsibilities:

• Implement and configure SAP MM modules to meet business requirements
• Lead procurement and sourcing activities, including vendor management
• Monitor and control inventory levels to minimize costs while ensuring availability
• Provide end-user training and support for SAP MM functionalities
• Participate in system upgrades and enhancements to improve MM processes

Requirements:

• Minimum of 5 years of experience in SAP consulting, including project management responsibilities
• 3–5 years of domain experience in S/4HANA Sourcing & Procurement
• Strong knowledge of S/4HANA module functionalities, configuration, and integration with other SAP modules
• Understanding of implementation templates and business processes
• Ability to configure and customize SAP solutions to meet business requirements
• Lead procurement and sourcing activities, including end-user training and support
• Participate in system upgrades and enhancements to improve Sourcing & Procurement processes
• Analyze critical issues and defects and provide appropriate SAP solutions
• Knowledge of reports, interfaces, enhancements, workflows, and forms (RICEFW)
• Bachelor’s degree
• Certification in SAP Materials Management (MM), is a plus

Benefits:

• Flexible working hours
• Unlimited employment contract
• 27 vacation days
• Opportunity to grow in your tasks, knowledge, and responsibility
• Supportive and innovative work environment
• Professional input and business networking opportunities

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Your tasks will include:

• Advisory, conception, and implementation of comprehensive service processes in the SAP environment - especially with SAP S/4HANA Service, SAP Service Cloud, and SAP Field Service Management
• Transformation of existing CRM and ERP functionalities into modern SAP service processes
• Conception and development of AI use cases in the service area
• Responsibility for presales activities in the service area - from efforts and calculations to participation in offer preparation to presentation to the customer
• (Partial) project leadership with budget and success responsibility
• Further development of our consulting portfolio in the area of Service-to-Satisfaction and expansion of our consulting expertise

To be well-prepared for your path as a Manager:in, you should have the following qualifications in your luggage:

• Completed studies and at least 6 years of professional experience in consulting (or in-house consulting) with a focus on SAP service projects
• Passion for professional and strategic leadership in the context of sales or service processes as well as the expansion of partnerships
• Comprehensive process and customizing knowledge in SAP solutions as well as ideally development knowledge - with experience in at least one of the following solutions: SAP S/4HANA Service, SAP Service Cloud, and/or SAP Field Service Management. You also bring experience in leading SAP service projects.
• Your way of working is characterized by a professional appearance, analytical thinking, and independent work as well as teamwork

Important information before departure:

• Start: after agreement - always at the beginning of a month
• Working hours: full-time (40 hours); 30 vacation days
• Employment relationship: unlimited
• Field: Consulting
• Language: secure German and English
• Flexibility and travel readiness
• Other: valid work permit; if necessary, we can apply for the work permit within our recruiting process. The procedure takes time and affects the start date.

At MHP, you grow continuously in an innovative and supportive environment. This makes us the perfect sparring partner for your career. Both for professional input and professional networking. Among other things, we offer you:

• Appreciation. We support and appreciate colleagues as they are and celebrate our successes together.
• We are always happy about creativity and new impulses.
• Flexibility. Time-wise and location-wise - depending on the project at home, in the office, or at the customer.

You have the opportunity to grow with us in tasks, know-how, and responsibility.

A comprehensive overview of our benefits can be found here.

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Then join our team and design together with us the successful digital future of our customers – continuously focusing on value creation processes: From planning to procurement, logistics, production, sales, and service – end-to-end!

Your tasks will include:

• Advising our customers on the introduction or optimisation of processes in project management with SAP PS
• Integration consulting between the functional department and the IT world
• Evaluating typical material flows in manufacturing companies in the areas of materials management, production planning, and sales
• Using new technologies, such as S/4HANA or agile project management tools
• Depending on the project phase, taking on a flexible advisory role: Evaluation, concept and design of processes, prototyping, implementation in the system or testing, rollout, and support

To be well-equipped for your path as a Manager (all genders), you should have the following qualifications:

• Completed studies with a technical or business administration focus and at least 5 years of relevant work experience in consulting or in-house consulting, or in automotive or manufacturing companies with a focus on SAP
• Passion for and in-depth knowledge of process modelling and optimisation
• Expertise in the application and implementation of SAP PS module processes, as well as integrated knowledge of the FI/CO, SD, MM, PP, or PM modules. Experience with SAP PPM or SAP CPM is an advantage
• Your working style is characterised by a professional appearance and presentation experience, a structured and independent working style, analytical thinking, and excellent team and communication skills

Important information before departure:

• Start date: after agreement – always at the beginning of a month
• Working hours: full-time (40 hours) or part-time (from 20 hours) possible; 30 days' holiday
• Employment relationship: Unlimited
• Field of work: Consulting
• Language: Secure German and English
• Flexibility and travel readiness
• Other: Valid work permit; if necessary, we can apply for a work permit within our recruitment process. The procedure takes time and affects the start date

As a technology and business partner, MHP digitalises processes and products for its customers and accompanies them in their IT transformations along the entire value chain. With over 25 years of experience, MHP has grown to become a leading player in the market, with a strong presence in Europe, North America, and Asia.

At MHP, you will find a dynamic and innovative work environment that offers numerous opportunities for growth and development. Our team is passionate about delivering exceptional results and making a meaningful impact on our customers' businesses.

If you are looking for a challenging and rewarding career opportunity, we encourage you to apply for this position. Please submit your application, including your resume and cover letter, through our online portal. We look forward to hearing from you!

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Preparation and execution of fit-to-template workshops Carry out meetings, facilitate workshops, prepare documentation, and take/write up notes Assemble materials, reports, presentations, research, and other documents to a high/client-facing standard Undertake research to support consultancy engagement Documentation of potential gaps/findings In-depth knowledge of SAP QM / PM module functionalities, configuration, and integration with other SAP modules Support, guide, and consult local key users and local end users in executing integration, user acceptance, and shake-down tests Documentation of test results and bugs and monitor re-test of bugs Configure and customize SAP QM / PM modules to meet business requirements Provide end-user training and support for SAP QM / PM functionalities Participate in system upgrades and enhancements to improve QM / PM processes Take ownership of project segments, from planning to realization, ensuring successful outcomes

You will work closely with clients to understand their business needs and develop solutions that meet their requirements. You will also collaborate with internal teams to ensure seamless delivery of projects.

The ideal candidate will have:

Minimum of 4 years of experience in SAP QM / PM consulting, with a strong track record of client-facing roles and project management relevant experience Excellent project management capabilities, with experience in SAP QM / PM module Good communication and presentation skills People management abilities Great attention to detail Fluency in written and spoken English; German is a plus Flexibility & willingness to travel A valid work permit

As a consultant at MHP, you will have the opportunity to work on exciting projects, develop your skills and expertise, and contribute to the success of our clients. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.

If you are a motivated and experienced professional looking for a new challenge, please submit your application. We look forward to hearing from you!

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Key Responsibilities:

• Lead procurement and sourcing activities, including vendor management
• Monitor and control inventory levels to minimize costs while ensuring availability
• Configure and customize SAP MM modules to meet business requirements
• Provide end-user training and support for SAP MM functionalities
• Participate in system upgrades and enhancements to improve MM processes

Requirements:

• Minimum of 5 years of experience in SAP consulting, including project management responsibilities
• 3–5 years of domain experience in S/4HANA Sourcing & Procurement
• Strong knowledge of S/4HANA module functionalities, configuration, and integration with other SAP modules
• Understanding of implementation templates and business processes
• Ability to configure and customize SAP solutions to meet business requirements
• Lead procurement and sourcing activities, including end-user training and support
• Participate in system upgrades and enhancements to improve Sourcing & Procurement processes
• Analyze critical issues and defects and provide appropriate SAP solutions
• Knowledge of reports, interfaces, enhancements, workflows, and forms (RICEFW)
• Bachelor’s degree
• Certification in SAP Materials Management (MM)

What We Offer:

• Support and appreciation for colleagues as they are and celebrate our successes together
• Welcome creativity and new impulses
• Opportunity to grow in your tasks, in your knowledge, and in your responsibility
• Flexible working hours and locations
• Unlimited employment contract
• 27 vacation days
• Start by arrangement, always on the 1st and 15th of the month
• Full-time (40h) position
• Language skills: fluency in written and spoken German and English
• Flexibility and willingness to travel
• Other: a valid work permit

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You will join Holidu's Product Marketing team for the Host business , a lean, high-impact team responsible for positioning, go-to-market strategy, website communication, and measurable commercial impact.

We operate at the intersection of Product, Sales & Account Management, Lifecycle Marketing, Business Intelligence, Brand, and Marketing Tech. Our work directly shapes how 40k+ hosts understand, adopt, and trust Holidu.

As part of a small team with broad ownership, you will gain exposure to both strategic positioning work and hands-on execution across multiple channels.

Your role in this journey

This is not a classic content internship. A central focus of your role will be supporting the implementation and continuous optimization of our Host positioning across all relevant touchpoints , from website and product communication to sales materials and onboarding flows.

Beyond positioning, you will work across the full Product Marketing scope:

Messaging quality across touchpoints: Audit host-facing communication for clarity, consistency, and strategic alignment. Identify gaps, propose structured improvements, and translate positioning frameworks into persuasive, high-performing copy.

Host Marketing Website & experimentation: Support the evolution of our website , messaging, structure, and localization consistency , and help run structured experiments (hypotheses, baselines, variants, learnings) that connect narrative to performance.

Proof points & performance storytelling: Work with Business Intelligence to turn data into compelling, KPI-backed messaging that strengthens credibility and makes our value proposition tangible.

Feature launches & internal enablement: Support go-to-market initiatives for new features through structured messaging assets, internal briefings, and cross-functional coordination.

Research & insight building: Assist in lightweight research initiatives , micro-surveys, user testing, feedback synthesis , and help build structured knowledge inputs that improve AI-supported workflows and messaging consistency.

Your backpack is filled with

You are either:

• Currently enrolled in a degree in Business, Marketing, Economics, Strategy, Communications, Data, or a related field, or
• A recent graduate looking for a high-learning, high-ownership entry into Product Marketing.

You bring:

• Strong analytical and structured thinking.
• The ability to connect messaging to business impact.
• Excellent English writing skills.

Fluency in German or another European core market language (French, Italian, Spanish, Portuguese, Greek, Croatian) is a strong plus.

• Curiosity about strategy, persuasion, and experimentation.
• Comfort working with AI tools to accelerate research, writing, and workflows.

• A proactive mindset , you take initiative instead of waiting for perfect instructions.

• Comfort navigating ambiguity and collaborating cross-functionally.

Nice to have:

• Exposure to SaaS, marketplaces, or tech-enabled businesses.
• Experience with analytics, dashboards, or A/B testing.
• A consulting-style or research-driven way of thinking.

Our adventure includes

• Compensation: Get a fair salary.
• Impact: Make a difference for hundreds of thousands of monthly users.
• Growth: Take responsibility from day one and develop through regular feedback.
• Community: Engage with international, diverse, yet like-minded colleagues through regular events and 2 office days per week with your team.
• Flexibility: Benefit from our hybrid work policy and the chance to work from other local offices for up to 8 weeks a year.
• Fitness: Get a premium gym membership at a discounted rate.

Need a sneak peek?

• Check out the adventure that awaits you on Instagram @lifeatholidu.
• See also what Life as an intern looks like at Holidu!

Want to travel with us?

Apply online on our career page! Your first travel contact will be Sabrina from HR.

We are committed to diversity in all aspects of our business. We encourage applications from all genders, all corners of the world and all individual backgrounds. You are welcome to submit your application without a photo and without stating your gender, date of birth, marital status, nationality or disability status (if applicable).

If you require any special assistance when arranging interviews, office visits or the recruitment process in general, please contact the relevant HR person responsible for this job and we will do our best to accommodate your needs.

CONTACT_PERSON

SABRINA

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This individual will lead critical franchise wide initiatives working closely with the brand and cross functional members when appropriate. This individual will work across neurology indications to prepare monthly and quarterly business reviews both within the business unit and for presentation to US and Alexion executive teams.

Key responsibilities include:

• Leading the development of US insights and “must dos” for neurology in-line assets, translating market dynamics into clear strategic direction.
• Representing US Neurology on global asset teams where plans exist to launch in the US, ensuring US needs and perspectives are embedded in global strategies.
• Shaping the US market research plan in partnership with the market research lead and US Business Unit lead for pipeline assets destined for US launch.
• Developing robust US forecasts and KPI projections in partnership with finance, analytics and global colleagues as part of mid- and long-range planning.
• Working collaboratively across the US commercial team and key cross-functional partners (including global teams, medical affairs, market access, patient advocacy, legal and compliance) to drive flawless execution of the annual operational plan.
• Leading critical cross-therapeutic, cross-functional projects that impact all neurology indications (e.g. GMG and NMOSD), identifying synergies and performance opportunities.
• Leading US Neurology business review sessions at Neurology Leadership Team level, including tracking and driving follow-up actions across both therapeutic areas.
• In collaboration with the BU lead and marketing heads, developing strategy and key tactical updates for in-line assets for monthly and quarterly executive leadership review.
• Representing US Neurology on new global pipeline assets, shaping launch readiness and commercial strategy from an early stage.
• Developing agendas and track follow-up for key franchise cross-functional meetings and townhalls, enabling clear communication and alignment.
• Partnering with finance and competitive intelligence to deliver quarterly competitive share reporting and insights that inform strategic choices.
• Working with Analytics and Finance to develop and maintain neurology dashboards that clearly communicate performance trends and opportunities.
• Creating executive-level presentations that communicate performance, strategic initiatives and recommendations with compelling storytelling.
• Leading several cross-functional franchise projects aimed at enhancing US performance, unlocking efficiencies and strengthening franchise integration.
• Leading the cross-functional franchise leadership team to align on priorities, resolve issues and accelerate decision-making.
• Leading US Neurology franchise meetings and key franchise communications, including Neurology Leadership meetings and Neurology Townhalls.
• Overseeing the development and publishing of US Neurology dashboards and key reporting in partnership with analytics and finance, ensuring timely, accurate insights.

Essential skills and experience include:

• Minimum 8 years of experience within biotech/pharma.
• Previous enterprise/franchise experience.
• Demonstrated ability to think innovatively and drive best in class customer experience.
• Strong strategic mindset and business acumen with significant experience with MS Office, enabling strong storytelling for executive audiences.
• Ability to travel as required to meet business needs; ~30-40%

Desirable skills and experience include:

• MBA
• Previous consulting/Chief of Staff experience preferred
• Previous launch planning in the U.S.

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As Vice President, Chemicals Coverage, you will develop and maintain a 'trusted advisor' relationship and access at key decision-maker level for assigned current and target clients.

You will support senior bankers in the delivery of the Bank to existing clients and prospects, working to reposition the firm to higher-value strategic solicitation, enhancing the perception of the Bank among its existing and prospective clients.

You will coordinate origination and execution of 'event-driven' or major 'significant flow' business, building the Global Corporates franchise value/reputation in the marketplace.

You will drive achievement against targets for revenue generation, product alignment, customer satisfaction, and cost management, establishing and maintaining networks for cooperation with other HSBC businesses.

You will aggressively grow HSBC's share of client wallet, involving product specialists to ensure product capabilities are in line with client/sector requirements.

You will manage deal and execution teams established for client transactions and ensure that deals are completed both in a timely and effective manner.

You will support the implementation of major change initiatives within Global Corporates and HSBC, understanding and ensuring compliance with all relevant internal and external rules, regulations, and procedures.

You will maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.

You will undertake all required activities as directed by line manager or as agreed in annual objectives in support of the sustainable growth of the Global Corporates segment.

To succeed in this role, you will have a track record of building and developing relationships at CFO/Treasurer/Treasury team level, ability to develop a strategic dialogue with clients, progressive investment banking, corporate banking, consulting, or sector experience, and a deep understanding of corporate finance.

You will have a proven record of leading and motivating deal teams, excellent knowledge of HSBC Group and products, and a strong network of contacts across all business areas.

You will have a proven record of proactively originating and executing event-driven business, strong interpersonal and personal effectiveness skills, and the ability to collaborate with colleagues across Global Corporates to achieve collective sector and CIB goals.

FINRA Series 79, 63, and 7 licenses are required in the role.

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The Client Solution Architect role within the Client Solutions capability in Global Client Connectivity plays a critical role in bridging the gap between sales and delivery, ensuring clients receive tailored, technically robust global payment solutions, with seamless implementation of complex or newly commercialised product capabilities.

As a Client Solution Architect, you will be responsible for delivering technical and product solutions to top-tier clients across Global Payments Solutions (GPS) connectivity products. You will lead multiple global, complex projects to onboard clients to Client Connectivity channels, including HSBC net, APIs, SWIFT connectivity, and Host-to-Host (H2H) / file-based connectivity.

You will also lead technical client workshops to understand current-state processes and support automation goals across Accounts Payable, Receivables, Treasury, Payroll, and bank statements/reconciliation integration. You will provide pre-mandate technical support for Request for Information / Request for Proposals (RFI/RFPs) and solution proposals.

You will deliver integrated solutions that streamline workflows and optimise client Enterprise Resource Planning / Talent Management System (ERP/TMS) usage, proactively identify technical blockers, and drive resolution to protect timelines and client outcomes.

You will finalise product and technical solutions post-mandate, documenting the approach in a statement of work; partner with project management to build plans, identify risks, and manage dependencies.

You will communicate effectively with stakeholders at country, regional and global levels; act as liaison across Client Service, Sales/Coverage, Product and Information Technology (IT).

You will manage a varied portfolio of complex, global integration initiatives, including piloting new GPS products/services.

You will simplify and challenge existing processes, contribute to continuous improvement and client experience outcomes, and provide feedback to product teams on client requirements and competitive landscape to drive enhancements.

You will maintain an in-depth understanding of the financial and technical environment of clients' businesses and stay current on industry trends and payment regulation changes.

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Your responsibilities will include serving as a subject matter expert on HSBC Global Asset Management's market views, investment outlook, and solution set, translating investment perspectives into practical, client-ready positioning. You will also build and maintain strong relationships with HSI Intermediaries to improve client outcomes and increase penetration of HSBC Global Asset Management solutions across International Wealth and Personal Banking segments.

You will support intermediaries across the end-to-end sales process by anticipating client intentions, objectives, and likely objections, identifying opportunities to deepen relationships and increase share of wallet, and advising on product selection and positioning aligned to client goals and market conditions.

You will provide timely market updates and adaptable sales narratives, including how managed portfolios fit within current market conditions and how to address common challenges and objections. You will also develop holistic investment ideas and strategies to support total portfolio allocation discussions and capture a greater proportion of client assets.

You will explain and position complex investment solutions in a clear, digestible, and compelling way, enabling advisors to present confidently to clients. You will demonstrate strong understanding of portfolio construction, including allocation rationale and how to communicate expected outcomes and trade-offs.

You will maintain deep knowledge of diversification and asset allocation principles, equity and fixed income managed solutions, including SMAs/UMAs, Managed Portfolio Allocations (MPA) structures and Spectrum types, including differentiators across managed offerings, fixed income fundamentals, and tax-aware investing concepts.

You will continuously refine positioning to differentiate HSBC Global Asset Management solutions versus competitors, supported by performance insights, competitive intelligence, and industry evidence.

You will manage a national territory, supporting HSI Intermediaries through in-person, telephone, and virtual engagement. You will attend sales meetings organised by Market Directors and participate in sales appointments with existing and prospective Wealth clients as required.

You will join client meetings to represent HSBC Global Asset Management, explain solutions, and support business closure through clear articulation of value, differentiation, and suitability. You will coach advisors on presentation and client communication, including explaining market dynamics and portfolio behaviour (correlations, risk, diversification), responding to market events and client concerns, communicating economic data in a clear, actionable manner, and building evidence-based cases for investing and managed solutions.

You will act as the primary expert on HSBC Global Asset Management tools and systems, including web-based proposal generation and account management platforms. You will facilitate proposals and portfolio analyses using profiling data provided by HSI Intermediaries, advise on positioning outputs to align with client objectives and improve conversion, and prepare sample presentations, performance reporting, and competitive analyses for client discussions and advisor engagement.

You will deliver continuing education and structured training for HSI Intermediaries on HSBC Global Asset Management solutions, tools, and sales best practices. You will provide regular market, product, and strategy presentations at local, regional, and national levels, including larger group settings and client events.

You will maintain relationships with third-party fund partners and leverage their resources appropriately to enhance advisor support and client outcomes.

You will act as a liaison between Product and Marketing to ensure field feedback informs messaging, materials, and solution evolution. You will manage high volumes of requests with strong prioritisation, delivering both planned and ad-hoc outputs at pace.

You will think quickly and critically to develop solutions under short timelines, including on-the-spot support for advisor and client needs. You will produce regular and ad-hoc reporting for senior management using advanced Excel capabilities and strong attention to detail.

You will build working knowledge of the HSI account opening process and workflow to support efficient execution and reduce friction in the client journey.

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As part of Polestar Financial Services, you will work closely with central functions and dedicated markets to secure a consistent, competitive, and well-governed insurance offering. Your work will influence the customer experience directly, from product design to performance follow-up.

Responsibilities In this role, you will be expected to drive and develop our Retail Insurance and services offering across dedicated markets. You will be instrumental in ensuring that our insurance products, processes, and customer experience support both market performance and the wider Polestar strategy.

Key responsibilities include: Acting as the main point of contact for all Retail Insurance topics in dedicated markets Driving and managing governance structures, sales planning, and performance for Retail Insurance Leading benchmarking, price analysis, offer proposals, and campaign implementation Securing product readiness for new model and model year launches Managing customer care cases, legal, and digital requests, and stakeholder communication

The ideal candidate To succeed in this role, you need a structured mindset, strong analytical ability, and a genuine drive for execution. You enjoy solving problems, making decisions based on data, and turning complexity into clear actions. You are pragmatic, collaborative, and comfortable navigating different cultures, stakeholders, and ways of working.

Requirements Experience from management consulting, banking, or automotive finance Background working with Retail Insurance, including motor, financial, or warranty insurance Proven experience in sales, marketing, and process optimisation Strong financial and budgeting acumen Proficiency in project management methodologies and tools

Polestar is an international company with various backgrounds represented. English is the language of written and spoken communication. And though we have a global presence, we maintain a growth mindset. Change happens often at Polestar. But so does progress. Expect an accelerating, exciting environment.

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Ideally, you will have 6+ years of financial analysis experience working directly in a Corporate Finance or a Strategic Finance role, with 2 years of investment banking or top-tier consulting experience. You will have demonstrated excellent project management skills, ability to manage and manipulate large data sets, critically analyze existing processes, and identify opportunities for process improvement. You will have strong knowledge of Google Suite, and MS Office (Excel, Word, PowerPoint); expert Excel modeling skills.

The ideal candidate will be a strong communicator with excellent interpersonal skills to manage various stakeholders. You will be able to work closely with department heads on real-time high-priority business issues and use quantitative insights to drive better decision-making across the organization.

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This is a founding team: you will help us to build technical playbooks and define the processes and repeatable patterns needed for us to scale this emerging motion. You will champion our mission in the field, ensure world-class delivery, and bring insights back to our product and research teams on a regular basis.

You'll own engagements end-to-end, from SOW through production deployment. You'll work alongside Forward Deployed Engineers who build the technical solution, while you own product scoping, stakeholder management, value measurement, and the organisational complexity that comes with deploying AI agents in enterprise environments.

Responsibilities:

• Own the technical delivery plan for each engagement. Structure SOWs with clear scope, milestones, dependencies, success criteria, and value hypotheses. Translate customer business objectives into a sequenced roadmap that FDEs execute against.

• Lead technical discovery: map customer workflows, identify constraints, define MVP scope, and shape the solution architecture for custom agent deployments.

• Run day-to-day engineering execution and delivery across Anthropic and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.

• Own product scoping for field engagements: define the MVP, author requirements documentation, prioritise the engineering backlog, and manage scope against success criteria as requirements evolve.

• Own the customer relationship throughout delivery. Lead executive briefings, manage stakeholder communications across technical leads and procurement, and represent Anthropic's technical credibility with senior business and engineering leaders.

• Own value measurement and ROI: define impact hypotheses, set baselines and KPIs, run pre- and post-deployment measurement, and report outcomes to executive sponsors.

• Codify reusable solution patterns, evaluation frameworks, and technical playbooks. Extract what works across engagements and feed field signals back to Product and Research to improve our platform and models.

• Navigate enterprise and regulatory complexity: security reviews, legal approvals, procurement processes, compliance requirements, and organisational dynamics.

• Manage scope and change: handle evolving requirements, set expectations, negotiate contract modifications, identify risks early, and escalate with clear context when needed.

• Run delivery operations: sprint ceremonies, milestone reviews, and progress reporting.

• Travel to customer sites to build relationships, unblock delivery, and accelerate adoption (25–50% expected).

You May Be a Good Fit If You:

• Have 5+ years of customer-facing technical delivery leadership , this could be technical engagement management, technical program management, or technical product management, founders/startups, technical-adjacent backgrounds, professional services, consulting, or enterprise software.

• Have delivered AI, ML, or LLM-based agentic solutions into production. You understand solution patterns, integration approaches, and what breaks in real environments.

• Can lead architecture discussions with engineering stakeholders, evaluate technical trade-offs, and pressure-test technical decisions. You won't write production code, but you will own the technical direction of engagements alongside FDEs.

• Have a track record delivering complex, high-stakes technical projects for enterprise clients where outcomes depended on tight coordination and fast decision-making, ideally across multiple workstreams in regulated industries.

• Have executive presence , polished, credible, and comfortable representing Anthropic to senior leaders in high-stakes environments.

• Thrive in ambiguity and bring structure where none exists.

• Have a builder's mindset , you're here to create a function, not join one.

Strong Candidates May Also Have:

• Experience in financial services, healthcare/life sciences, or pharmaceutical verticals.

• Background at a Forward Deployed Engineering company or professional services and consulting firms.

• Exceptional understanding of LLM capabilities and limitations.

• Experience with regulated industries and compliance requirements.

• Experience managing delivery teams with embedded engineers at customer sites.

• Familiarity with AI agent frameworks, tool use patterns, and orchestration architectures.

Annual compensation range for this role is €190,000-€215,000 EUR.

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As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across EMEA helping them harness the full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code.

You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs.

You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey.

Responsibilities:

• Establish trust-based and strategic relationships with key decision-makers across EMEA to understand their activities and objectives, identifying opportunities for optimization and expansion

• Become an expert in Anthropic's products via API, Claude for Enterprise, and Claude Code, understanding the nuances and best practices of each to guide customers towards the right solutions

• Leverage your deep understanding of the customer and regional specifics to proactively drive usage planning, identifying current and future consumption and adoption trends, and how they translate into value-added for the customer

• Monitor usage patterns and identify opportunities for optimization, proactively addressing underutilization of product-based consumption (API) and subscription-based (Claude for Enterprise/Claude Code) to fully leverage contractual commitments

• Serve as a strategic partner to customers, enriching their knowledge of Claude through the dissemination of Anthropic's product roadmap, introducing new products, and involving product leads to act as customer advocates for the EMEA region

• Document and quantify customer value realized through commercial results, ROI, and impact indicators to form compelling internal business cases to pursue and increase investments

• Identify potential use cases and sectors not yet exploited, collaborating with customers to discover new applications for Claude within different services, teams, and workflows

• Develop and implement change management strategies to drive adoption by end-users and maximize value within customer organizations, including training programs, center of excellence development, and organizational support

• Manage the customer experience throughout their lifecycle: manage comprehensive accounts and success plans based on customer business objectives, conduct quarterly business reviews, and serve as the primary liaison between the customer and Anthropic

• Contribute to Anthropic's brand development and customer relationships as a member of the first customer success team in the region, developing processes, operational guides, and best practices tailored to the EMEA region and taking into account regional corporate cultures

About the role:

• More than 6 years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/Functional Consultant, Success Engineer, or similar)

• Proven experience in driving success in consumption-based and subscription-based business models, with a good understanding of growth levers and associated performance indicators

• Technical mastery and ability to understand and articulate AI/ML concepts, API integrations, and software implementation models

• Experience presenting and demonstrating technical products to diverse audiences

• Strategic mindset to identify growth opportunities and translate them into concrete expansion plans

• Collaborative and versatile individual representing the customer positively and proactively, mobilizing the entire team around solutions to meet customer needs

• Strong project management skills and ability to manage multiple customer relationships

• Passion for AI and interest in responsible development of advanced systems

• Gain experience working and contributing to a rapidly growing region, balancing time zones from the US-based headquarters

• Talent for order and enthusiasm for 'rolling up sleeves'. You have a team spirit

( Bonus ) Mastery of French, German, Spanish, or Italian

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Key responsibilities include:

• Leading and developing a team of quality control specialists
• Partnering with delivery teams to interpret and improve customer requirements
• Overseeing day-to-day operations, including workload allocation and reporting insights
• Establishing and upholding scalable best practices
• Driving initiatives that improve quality, efficiency, and customer satisfaction

Ideally, you'd have:

• A Bachelor's degree in Computer Science, Engineering, Operations, or a related field
• 4+ years leading teams or improving operational/technical processes
• Strong analytical and problem-solving skills (particularly in SQL) with attention to detail
• Experience building systems, processes, and teams across multiple customer segments or product lines
• A hands-on background in quality assurance, software development, or top-tier management consulting
• Proven experience taking initiative in cross-functional technical environments

Nice to haves:

• Master's degree in Computer Science, Engineering, Operations, or a related field
• Experience in AI/ML services
• Experience in a fast-growing, less-structured startup environment
• Experience building teams from the ground up

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training.

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In this role, you will manage internal and external stakeholders to bring clarity to our compute technology roadmaps, help prioritise across technical and non-technical teams, and focus on securing and delivering compute capacity.

As a key member of our team, you will work closely with engineering, finance, and partnership teams to drive execution of technical roadmaps, support deal structuring, and manage the operational aspects of our compute partnerships.

This role combines technical program management with elements of strategic operations, partnership development, and financial analysis.

Responsibilities:

• Drive cross-functional coordination across Engineering, Finance, and external partners to define, scope, and deliver on compute partnership initiatives

• Develop and maintain detailed project plans, timelines, and status reporting for technical programs related to compute infrastructure and partnerships

• Partner with engineering leaders to translate technical requirements into actionable roadmaps and track execution against milestones

• Support the structuring and negotiation of strategic compute deals, including financial modelling, term analysis, and vendor evaluation

• Build and maintain relationships with key stakeholders at cloud providers and infrastructure partners

• Develop and manage systems, processes, and documentation to support program management efficiency and stakeholder visibility

• Analyse financial and operational data to inform decision-making on compute capacity planning and vendor strategy

• Provide clear and transparent reporting on program status, issues, and risks to leadership

You might be a good fit if you have:

• 8-10 years of experience in technical product/program management, business development, or strategic partnerships roles at technology companies

• Experience structuring and negotiating strategic customer deals or partnerships within the technology space (cloud services, semiconductors, data centre/infrastructure)

• Background in cloud computing, data centre infrastructure, compute/silicon development, or technology-focused investment banking or consulting

• Familiarity with data centre infrastructure, compute hardware, and/or silicon development cycles

• Comfort with financial analysis and modelling; experience with vendor financing arrangements is a plus

• Strong interpersonal and communication skills with the ability to influence and align diverse stakeholders

• Ability to drive clarity in ambiguous environments and manage competing priorities with high-quality execution

• A track record of managing cross-functional initiatives in fast-paced, scaling technology environments

• A passion for Anthropic's mission and ensuring safe AI development

Strong candidates may also have:

• Experience managing external partnerships with large-scale cloud providers or hardware vendors

• Understanding of AI/ML infrastructure requirements and compute capacity planning

• Experience with vendor financing, equipment leasing, or infrastructure investment analysis

• Background in technical due diligence or technology M&A

The annual compensation range for this role is $250,000-$310,000 USD.

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Key responsibilities include:

• Leading and developing teams of quality control auditors
• Partnering with delivery teams to interpret and improve customer requirements
• Overseeing day-to-day operations, including workload allocation and reporting insights
• Establishing and upholding scalable best practices
• Driving initiatives that improve quality, efficiency, and customer satisfaction

Ideal candidates will have a Bachelor's degree in Computer Science, Engineering, Operations, or a related field, and 2+ years improving operational/technical processes. Strong analytical and problem-solving skills, particularly in SQL and Google Sheets/Excel, are also required.

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training.

Benefits include comprehensive health, dental, and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additional benefits may be available, including a commuter stipend.

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This is not a traditional analytics role. On this team, data scientists do the core statistical and modeling work, but they also build real tools and products: evaluation explorers, operator workflows, decision-support systems, experimentation surfaces, and customer-specific AI/data applications that get used in production.

The right candidate is strong in first-principles problem solving, rigorous measurement, and technical execution. They know how to define metrics, design experiments, diagnose failures, and build systems that people actually use. They are also comfortable using modern AI-assisted development tools to prototype and iterate quickly without sacrificing reliability, observability, or judgment. Python and SQL matter in this role, but as execution fluency in service of building better products and making better decisions.

Responsibilities: Partner directly with enterprise customers to understand workflows, operational pain points, constraints, and success criteria Turn ambiguous business and product problems into measurable solutions with clear metrics, technical designs, and deployment plans Design and build internal and customer-facing data products, including evaluation tools, workflow applications, decision-support systems, and thin product layers on top of data/ML systems Build end-to-end solutions across data ingestion, transformation, experimentation, statistical modeling, deployment, monitoring, and iteration Design evaluation frameworks, benchmarks, and feedback loops for ML/LLM systems, human-in-the-loop workflows, and model-assisted operations Apply rigorous statistical thinking to experimentation, causal inference, metric design, forecasting, segmentation, diagnostics, and performance measurement Use AI-assisted development workflows to accelerate prototyping and product iteration, while maintaining strong engineering discipline Diagnose failure modes across data quality, model behavior, retrieval, workflow design, and user experience, and drive fixes into production Act as the voice of the customer to Product, Engineering, and Data Science, using field learnings to shape roadmap and platform capabilities

Requirements: 5+ years of experience in data science, machine learning, quantitative engineering, or another highly analytical technical role Proven track record of shipping data, ML, or AI systems that delivered measurable business or product impact Exceptional ability to structure ambiguous problems, define the right success metrics, and translate them into executable technical plans Strong foundation in statistics, experimentation, causal reasoning, and measurement Experience building tools or products, not just analyses , for example internal workflow tools, evaluation systems, operator-facing products, experimentation platforms, or customer-specific applications Hands-on fluency in Python, SQL, and modern data/AI tooling; able to inspect data, prototype quickly, debug deeply, and productionize solutions that work Comfort using AI-assisted coding and development workflows to move from idea to usable product quickly Strong communication and stakeholder management skills; able to work effectively with customers, engineers, product teams, and executives High ownership and bias toward shipping in fast-moving environments with incomplete information

Preferred qualifications: Experience in a forward deployed, solutions, consulting, or other client-facing technical role Experience designing evaluation frameworks for LLMs, retrieval systems, agentic workflows, or other AI-enabled products Experience with large-scale data processing and distributed systems such as Spark, Ray, or Airflow Experience with cloud infrastructure and modern data platforms such as AWS, GCP, Snowflake, or BigQuery Experience building lightweight applications, APIs, internal tools, or workflow software on top of data/ML systems Familiarity with marketplace experimentation, causal inference, forecasting, optimization, or advanced statistical modeling Strong product instinct and the judgment to know when the right answer is a model, an experiment, a tool, or a workflow redesign

What success looks like: Success in this role means taking a messy, high-stakes customer problem and turning it into a deployed system that is actually used. Sometimes that system is a model. Sometimes it is an evaluation framework. Sometimes it is an operator-facing tool or a lightweight data product that changes how decisions get made. In all cases, success is defined by measurable impact, rigorous evaluation, and reliable execution.

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

Salary Range: $167,200-$209,000 USD

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You will manage our supply operation funnel by building and running solutions, tools, and processes by working with a cross-functional team including Customer Operations, Product Operations, Product Managers, and many others.

You will be solving problems no one has solved before, and you will need to be relentless in driving stellar results, running pilots, tests, and experiments.

The blend of operations and ownership of our most important outcomes make this a unique and exciting role at the heart of Scale’s daily operations.

The ideal candidate is scrappy, analytical, empathetic, outcome focused, and above all someone who drives and inspires results.

You will:

• Build and drive some of our most critical operational processes

• Own the day-to-day delivery of customer commitments

• Create an effective feedback loop between the front line, product, strategy, and customers

• Collaborate with stakeholders to improve processes for new and existing customers

Ideally you’d have:

• Advanced English skills

• At least three months of industry experience in an operational role and/or a top-tier consulting firm

• An undergraduate degree with an analytics heavy major (e.g., Engineering or Economics) and/or a graduate degree in Engineering, Economics, or Business

• An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results

• Analytical, planning, and process improvement capability

Nice to have:

• Experience with reading SQL, or have demonstrated analytical skills

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Responsibilities:

Go-to-Market Strategy:

• Own the Go-to-Market planning process, including quarterly and annual cycles, and collaborate with Finance on target setting.
• Develop the strategy for segmenting territories and accounts.
• Identify market opportunities, assess competitive dynamics, and inform regional expansion priorities.
• Support Go-to-Market execution for alliances, focusing on co-selling, managing the partner pipeline, and facilitating joint planning.
• Analyze region-specific sales metrics and pipeline dynamics to develop proactive insights.

Cross-Functional Leadership:

• Lead collaboration across Strategy and RevOps, Sales Enablement, Strategic Finance, Product, and Marketing teams to ensure alignment.
• Prepare executive-level materials including performance reviews, strategic planning sessions, and board updates.
• Drive cross-functional alignment on go-to-market execution.

Operations & Infrastructure:

• Execute critical processes including strategic account transitions, CRM configurations, and market data management.
• Optimize the sales technology stack and ensure effective adoption of Salesforce and other sales tools.
• Ensure smooth operations across complex, multi-stakeholder sales motions typical in enterprise B2B software.

Requirements:

• 8-10+ years of experience in B2B SaaS or enterprise software, including direct experience in sales strategy, revenue operations, or commercial GTM roles
• Strong analytical capabilities with demonstrated ability to convert complex data into actionable insights
• Proven experience designing territories, setting quotas, and building variable compensation plans for enterprise sales teams
• Extensive experience with enterprise CRM systems (Salesforce required) and business intelligence tools
• Strong cross-functional skills with the ability to influence without direct authority and partner effectively with C-level stakeholders and senior sales leadership
• Experience advising or partnering with regional leadership on GTM strategy
• Business-level Japanese required; English proficiency strongly preferred

Preferred Qualifications:

• Track record of scaling sales organizations through 3x+ growth periods in B2B software
• Experience in Chief of Staff or Business Operations roles supporting regional leadership, go-to-market strategies for alliances, or consulting
• MBA or advanced degree

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You'll own high-value engagements where we collaborate directly with customers to build and deploy agents into their most critical business processes. This is a founding team: you will help us to build technical playbooks and define the processes and repeatable patterns needed for us to scale this emerging motion.

You will champion our mission in the field, ensure world-class delivery, and bring insights back to our product and research teams on a regular basis. You'll own engagements end-to-end, from SOW through production deployment.

You'll work alongside Forward Deployed Engineers who build the technical solution, while you own product scoping, stakeholder management, value measurement, and the organisational complexity that comes with deploying AI agents in enterprise environments.

You need to be technical enough to hold architecture conversations with engineering stakeholders and polished enough to represent Anthropic to high-level executives in high-stakes environments.

Responsibilities:

• Manage the technical delivery plan for each engagement.
• Structure the SOW by clearly defining the scope, steps, dependencies, success criteria, and value hypotheses.
• Translate customer commercial objectives into a sequenced roadmap that our FDEs execute.
• Supervise technical discovery: map customer workflows, identify constraints, define the MVP, and shape the solution architecture for custom agent deployments.
• Lead the execution and delivery of daily engineering work within Anthropic and customer teams. Ensure project progress is smooth and sequenced. Make real-time trade-offs on scope and priority to preserve the critical path.
• Ensure product scope for field missions: define the MVP, write requirements documentation, prioritise the engineering backlog, and manage scope against success criteria as requirements evolve. Manage the кури relationship throughout delivery. Organise executive briefings, manage communications with stakeholders regarding technical leads and supply, and represent Anthropic to high-level commercial and technical executives in terms of technical credibility.
• Measure value and ROI: define impact hypotheses, establish baselines and key performance indicators, conduct pre- and post-deployment measurements, and communicate results to executive sponsors.
• Codify reusable solution patterns, evaluation frameworks, and technical manuals.
• Record best practices from various interactions and transmit signals from the field to Product and Research teams to improve our platform and models.
• Navigate enterprise and regulatory complexity: security audits, legal approvals, procurement processes, compliance requirements, and organisational dynamics.
• Manage scope and change: manage evolving requirements, define expectations, negotiate contract modifications, identify risks upfront, and signal them with clear context, as needed.
• Manage delivery operations: sprint ceremonies, review milestones, and progress reports.
• Visit customer sites to build relationships, unlock deliveries, and accelerate adoption (target 25-50%).

Requirements:

• More than 5 years of technical leadership experience with customers. This can include technical engagement management, technical program management, or technical product management, in startups/founders, technical profiles, professional services, consulting, or enterprise software.
• Have deployed AI agent-based solutions using AI, ML, or LLM. You understand applicable models, integration approaches, and real-world realities.
• Be able to hold architecture conversations with engineering stakeholders, evaluate technical trade-offs, and test technical decisions under pressure. You won't write production code, but will be responsible for leading technical engagement direction alongside Forward Deployed Engineers.
• Have experience delivering complex, high-stakes technical projects for enterprise customers, where results depend on close coordination and rapid decision-making, ideally in multiple activities within regulated sectors.
• Have an assertive personality: be comfortable, credible, and able to represent Anthropic to high-level executives in high-stakes environments. Overcome ambiguous contexts and bring structure where there isn't.
• Have a builder mindset: here to create a function, not occupy it.

Additional assets:

• Experience in financial services, healthcare, life sciences, or pharmaceutical industries.
• Experience in a deployed engineering firm or professional services and consulting firms.
• Exceptional understanding of LLM capabilities and limitations.
• Experience with regulated industries and compliance requirements.
• Experience managing delivery teams with integrated engineers on customer sites.
• Familiarity with AI agent frameworks, usage tool models, and orchestration architectures.

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You will serve as a strategic partner, shaping how we win in Australia and New Zealand while building the operational foundations to scale , and contributing to the broader APJ regional strategy.

You'll start as an individual contributor with the opportunity to build and lead a team over time as the business scales. From day one, you'll work closely with S&O counterparts across Japan, South Korea, Singapore, India, and the wider APJ region to share best practices and drive consistency across the region.

Responsibilities:

Go-to-Market Strategy:

• Own the Go-to-Market planning process for Australia/NZ, including quarterly and annual cycles, and collaborate with Finance on target setting.
• Develop the strategy for segmenting territories and accounts across ANZ, with an eye to how it fits into the broader APJ portfolio.
• Identify market opportunities, assess competitive dynamics, and inform regional expansion priorities , both within ANZ and in coordination with adjacent APJ markets.
• Support Go-to-Market execution for alliances, focusing on co-selling, managing the partner pipeline, and facilitating joint planning.
• Analyze region-specific sales metrics and pipeline dynamics to develop proactive insights, and benchmark against other APJ markets where useful.

Cross-Functional & Regional Leadership:

• Lead collaboration across Strategy and RevOps, Sales Enablement, Strategic Finance, Product, and Marketing teams to ensure alignment.
• Partner with S&O leaders across APJ (Japan, South Korea, Singapore, India, ASEAN) to align on regional standards, share insights, and drive consistency in how we operate across the region.
• Prepare executive-level materials including performance reviews, strategic planning sessions, and board updates for ANZ and APJ leadership.
• Drive cross-functional alignment on go-to-market execution across ANZ and contribute to APJ-wide initiatives.

Operations & Infrastructure:

• Execute critical processes including strategic account transitions, CRM configurations, and market data management.
• Optimize the sales technology stack and ensure effective adoption of Salesforce and other sales tools.
• Ensure smooth operations across complex, multi-stakeholder sales motions typical in enterprise B2B software.

You may be a good fit if you have:

• 15 to 18 years of experience in B2B SaaS or enterprise software, including direct experience in sales strategy, revenue operations, or commercial GTM roles
• Demonstrated knowledge of the broader APJ region, with exposure to GTM dynamics across multiple APJ markets (e.g., ANZ, Japan, South Korea, Singapore, India, ASEAN)
• Strong analytical capabilities with demonstrated ability to convert complex data into actionable insights
• Proven experience designing territories, setting quotas, and building variable compensation plans for enterprise sales teams
• Extensive experience with enterprise CRM systems (Salesforce required) and business intelligence tools
• Strong cross-functional skills with the ability to influence without direct authority and partner effectively with C-level stakeholders and senior sales leadership
• Experience advising or partnering with regional leadership on GTM strategy
• Based in Australia with working proficiency in English

Strong candidates may also have:

• Track record of scaling sales organizations through 3x+ growth periods in B2B software
• Prior people management experience, or readiness to build and lead a team as the function scales
• Experience working across multiple APJ markets or coordinating regionally distributed S&O work
• Experience in Chief of Staff or Business Operations roles supporting regional leadership, go-to-market strategies for alliances, or consulting
• MBA or advanced degree

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Our core work consists of building custom AI applications that will impact millions of citizens and government employees, generating high-quality training data for custom LLMs, and upskilling and AI advisory services to spread the impact of AI.

As a Strategist, you'll be responsible for growing the Global Public Sector business unit and partnering with technical stakeholders to identify and win major opportunities in the public sector and selected accounts across the GCC.

You will develop and execute on a go-to-market strategy for customer acquisition, navigating a dynamic and often unstructured environment to make impactful decisions.

This is a technical role that requires a deep interest in AI and data and the ability to articulate technical concepts in simple, precise language.

Experience successfully navigating and partnering with governments and senior stakeholders across the GCC is also essential.

Key responsibilities include:

• Working closely with Scale Leadership, Head of EMEA, Engagement Management, Account Executives, and the EMEA Strategy team on overall GTM strategy across the region

• Working with potential clients to identify impactful AI solutions and shape and scope their high-level vision for AI

• Demonstrating the value and impact associated with each AI application

• Navigating complicated organizations, developing relationships, and answering client questions to qualify an identified opportunity to a signed deal

• Building trust and credibility with clients, acting as a reliable AI advisor beyond the core operating capacity of projects

Ideally, you'd have 5+ years of public sector sales or consulting experience, and/or sales experience in complex environments.

A track record of personally shaping and closing $500K to $5M+ deals for complex solutions for public sector accounts is also desirable.

Experience in building GTM strategies to effectively scale growth, partnering with both business and technical stakeholders to identify challenges and formulating solutions to address them, and creating, developing, and communicating executive-level materials are also valuable skills.

Written and spoken fluency in Arabic is required.

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As the Strategic Community Specialist, you will be at the forefront of jumpstarting and fostering local communities. You will be an expert of the French market, proficient in English, and focused on proactive initiatives to build bridges with local volunteer moderators and innovate, iterate, refine, and scale our international consumer playbook.

Responsibilities:

• Gain a deep understanding of the market and specialized knowledge to identify user and moderator pain points, competitors, and market opportunities.
• Cultivate, recruit, educate, and grow a local community of moderators (i.e., the volunteers who are developing, maintaining, and crafting the culture of local communities) and implement a conversion funnel to onboard external creators and local users to turn them into active moderators.
• Be a public face with our local volunteer moderators to build trust and drive engagement in local communities, mediating conflicts and helping drive solutions.
• Iterate, innovate, and scale the consumer growth playbook by recognizing new opportunities, suggesting bold ideas and programs, and persuading internal teams to align on new plans.
• Communicate quantitative and qualitative insights to optimize and improve the international consumer growth playbook.
• Be obsessive about achieving aggressive goals and outcomes.
• Run reports, build dashboards, analyze data, set KPIs, and execute impactful community initiatives: leverage data to uncover community and moderator insights that will influence the direction of your market pod.

What We Can Expect From You:

• 5+ years of community development, project management, growth, operations, or product consulting experience with a track record of community-led projects that have driven business impact.
• Deep knowledge and understanding French culture, including current events, politics, customs, traditions, language, topics of interest, taboos, etc.
• Nuanced comprehension of the digital landscape and the cultural intricacies inherent within it.
• Succinct and persuasive communicator: collaborate effectively across internal teams, local users, moderators, partners, content creators, influencers, etc.
• Results-obsessed: outstanding execution and high attention to detail
• Deep interest in developing and driving projects, framing issues and seeking solutions, testing hypotheses, and iterating on process improvements.
• Proficiency in English and based in the UK or Ireland

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Your responsibilities will include developing trusted advisor relationships with customers, facilitating requirements gathering and process mapping, collaborating with engineers to translate customer requirements into Fin solution designs, monitoring Fin usage patterns to identify risks, recommending optimizations, and uncovering expansion opportunities.

You'll maintain deep product knowledge of Fin's fast-expanding capabilities, remain market aware of the fast-evolving AI-agent industry, lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer, prioritize competing demands to drive the highest-value outcomes across your customer portfolio, and be the Voice of the Customer internally, advocating for customers' needs and shaping our solutions strategy.

To succeed in this role, you'll need 4-7 years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles, experience with business process mapping, requirements analysis, and solution design, strong technical acumen and passion for AI/agent-building, ability to simplify and communicate complex problems clearly across audiences, strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact, demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers, self-motivation, adaptability, and curiosity, and a high level of self-efficacy.

We offer a competitive salary and meaningful equity, comprehensive medical, dental, and vision coverage, regular compensation reviews, unlimited access to Claude Code and best-in-class AI tools, flexible paid time off policy, paid Parental Leave Program, 401k plan & match, in-office bicycle storage, and fun events for Intercomrades, friends, and family!

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Key Responsibilities:

• Lead cross-functional projects with diverse stakeholders (Engineering + Ops + Go-to-Market)
• Partner with product and engineering teams to enhance products to fulfill needs of strategic customers and initiatives
• Own the execution of our data labeling operations for strategic projects
• Give regular progress updates to Scale's executive team

Ideal Candidate:

• Strong technical background (a degree in computer science is ideal, and at minimum the role requires the ability to do data analytics using SQL or Python)
• 2+ years of experience leading a team, developing product or operational processes, or as a SWE
• Strong problem-solving capabilities (experience working on operational challenges or as a consultant is a plus)
• Entrepreneurial experience and mindset

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training.

Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

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Location: Chicago, Illinois

As a Senior Customer Success Manager at Intercom, you will partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You will work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin , from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.

Responsibilities:

• Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors).

• Facilitate requirements gathering and process mapping for standard operating procedures; document in clear, precise, and actionable terms.

• Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy.

• Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities.

• Maintain deep product knowledge of Fin’s fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry.

• Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer.

• Prioritize competing demands to drive the highest-value outcomes across your customer portfolio.

• Be the Voice of the Customer internally, advocating for customers’ needs and shaping our solutions strategy.

What skills do I need?

• 4-7 years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles.

• Experience with business process mapping, requirements analysis, and solution design.

• Strong technical acumen and passion for AI/agent-building (coding not required).

• Ability to simplify and communicate complex problems clearly across audiences.

• Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact.

• Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers.

• Self-motivated, adaptable, and curious team player with a high level of self-efficacy.

Benefits

• Competitive salary and meaningful equity

• Comprehensive medical, dental, and vision coverage

• Regular compensation reviews - great work is rewarded!

• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.

• Flexible paid time off policy

• Paid Parental Leave Program

• 401k plan & match

• In-office bicycle storage

• Fun events for Intercomrades, friends, and family!

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We are seeking an experienced Engagement Manager to join our team in Tokyo. As an Engagement Manager, you will be responsible for driving customer success by ensuring that our customers are making the most value of our products and services.

Key Responsibilities:

• Collaborate with sales counterparts to understand customer needs and develop valued solutions
• Identify opportunities for new services and articulate the business value
• Perform as the Engagement Manager in the assigned area with full accountability for meeting/exceeding Professional Services and Training bookings and revenue targets
• Consult with clients to understand and analyze engagement scope, requirements, time, cost, and benefits
• Drive resolution of delivery challenges, address resource contentions, scoping issues, and manage expectations

Requirements:

• Strong fundamental knowledge around Big Data Platforms Implementation from both the technology, operations, and security/governance lenses
• Proven experience in selling services offerings at either implementation, advisory, education, and change management capacity
• Senior customer-facing roles that require a mix of influencing, validating, negotiating, understanding, and execution to both business and technology audiences
• Consistent track record of identifying customer needs and successfully implementing solutions
• Owning projects/programs in agile scrum/kanban delivery methodology as well as waterfall methodology
• Strong problem-solving skill about customer's pain points by using modern technologies
• Excellence in presentation skills, providing proposals that enforce good project governance and drive scalable delivery practices to both internal and external executives
• High-level orchestration skills to align both internal and external stakeholders when proposing large initiatives
• Strong service delivery and program management skills with the ability to synthesize customer success outcomes into well-structured program plans that deliver against such outcomes

Preferred Qualifications:

• Prior experience in project/program proposal to customers at Consulting, SI, Software/Cloud Vendor
• Bachelor's degree in Computer Science or related educational background

Benefits:

• Comprehensive benefits and perks that meet the needs of all employees

Commitment to Diversity and Inclusion:

• Databricks is committed to fostering a diverse and inclusive culture where everyone can excel

Compliance:

• Access to export-controlled technology or source code is required for performance of job duties, and it is within Employer's discretion whether to apply for a U.S. government license for such positions

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You will partner across Sales, Field Engineering, Marketing, Operations, Finance, Product, Business Intelligence & Insights (BII), Econometrics and Data Science to translate strategy into clear initiatives and resource investments aligned to measurable outcomes.

Key responsibilities include:

Defining the GTM strategy, setting strategic choices and trade-offs across segments, industries, regions, and partner ecosystems. Codifying strategic priorities into an annual portfolio of initiatives with owners, milestones, and success metrics. Building the 3-year operating model, revenue plan, productivity assumptions, coverage & capacity, investment envelopes, multi/cross-product sales penetration and scenario analysis. Developing strategic planning & competitor artifacts including market maps, growth theses, product-GTM alignment to inform where to play and how to win against the competition. Instrumenting leading indicators for strategy efficacy including pipeline source/mix, segment traction, motion adoption, velocity and conversion and recommending pivots based on signal. Designing GTM motions with clear hypotheses, target segments, investment offers, enablement needs, and measurement frameworks. Collaborating cross-functionally to connect strategy → enablement → programs → field execution; ensuring downstream operating cadence reflects up-front strategic choices.

Requirements include:

7–10+ years in GTM Strategy/Ops, Management Consulting, Corporate Strategy, or adjacent roles; experience in enterprise software or platform businesses preferred. Strong business skills and GTM knowledge, must have deep understanding of typical enterprise tech business models and GTM strategies across multiple disciplines including Field Sales, Indirect Sales, Shared Services, Marketing, Post-sales etc. A track record of consistently developing and executing integrated GTM strategies to deliver excellent results, even in challenging and ever-changing environments. Demonstrated success in segmentation, coverage, and capacity planning, GTM motion design, and building multi-year operating models with scenario analysis. Analytical, data-driven operator; comfortable with modeling, executive synthesis, and turning insights into decisions; familiarity with ROI, CAC, and HC planning. Executive communication and stakeholder management; able to frame complex choices, facilitate trade-offs, and drive alignment at senior levels. Strong program design skill set with hypothesis-led experimentation and measurable outcomes; SQL/BI proficiency a plus. Lead thoughtful, creative and rigorous analysis (e.g., market sizing, coverage model analysis, business models) to synthesize insights and provide recommendations to GTM leadership.

Pay Range Transparency: The pay range for this role is $234,200-$322,100 USD.

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The ideal candidate will have 1+ years of experience in a management consulting, investment banking, internal strategy & operations, or business analyst role. You will be self-driven and relentlessly proactive, with a strong analytical aptitude and the ability to communicate broadly and have a lot of eyes on your work. You will be comfortable working at a place where no one minds if you leave early one day to go to an appointment or run an errand, but you also don't mind responding to Slacks in the evening while you're watching Netflix.

This role requires the ability to translate across Supply Chain, Manufacturing, Finance, Engineering, HR, Recruiting, Growth, Deployments, and more. You will be responsible for leading large meetings, managing large Slack channels, and wrangling stakeholders towards a solution. You will also be responsible for working deeply within data and systems, becoming intimately familiar with how Anduril's business systems function, and leveraging data from them to execute scrappy analyses on short timelines.

The salary range for this role is $113,000-$149,000 USD, plus highly competitive equity grants and top-tier benefits for full-time employees.

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This is a hybrid technical and commercial role, requiring you to drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, and creating and driving plans and strategies for Databricks colleagues to build upon. You will also be responsible for becoming the post-sale technical lead across all Databricks products, using your skills and technical credibility to engage and communicate at all levels with an organisation.

Your impact will be significant, as you will be engaged with Solutions Architects to understand the full use case demand plan for prioritised customers, lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts, and be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders.

Key responsibilities include:

• Engaging with Solutions Architects to understand the full use case demand plan for prioritised customers
• Leading the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Being the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders
• Creating, owning, and executing a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigating Databricks Product and Engineering teams for new product innovations, private previews, and upgrade needs
• Developing an execution plan that covers all activities of all customer-facing technical roles and teams to cover main use cases moving from 'win' to production, enablement/user growth plan, product adoption, organic needs for current investment, executive and operational governance, and providing internal and external updates

To succeed in this role, you will need to have 10+ years of experience in technical project or program delivery within the domain of Data and AI, with a strong understanding of solution architecture related distributed data systems, programming experience in Python, SQL, or Scala, and experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role.

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The Opportunity:

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation.

With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world.

If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.

Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.

Follow standard operating procedures (SOP)

Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.

Your team will:

Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.

Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.

Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).

Quote and invoice client shipments with responsibility to their P&L

Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)

Bachelor’s Degree preferred

Able to adapt to new technology and can thrive in a fast-paced environment

Effective time management - be able to properly prioritize and manage a large volume of tasks

Attention to detail

Ability to effectively seek and receive feedback

Effective communication both verbally and in writing in client facing interactions

Teamwork and relationship-building

Orientation towards working smarter and adopting best practices and standardization

Problem-solving capabilities

Fluent in English

A “compliance first” attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

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Key responsibilities include:

• Painting the vision of the Figma Platform and guiding customers in realizing the value through product demonstrations and presentations
• Supporting the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to customers
• Owning the customer IT and Security relationship during the deal cycle by addressing security questionnaires, RFIs, RFPs, identity and enterprise questions
• Collaborating with Product and Support to identify opportunities for enhancing account security through new product features and helping influence the product roadmap
• Designing and scaling technical sales efforts, facilitating conversations and connections between our customers, sales, and product teams
• Creating thoughtful content to delight customers and internal partners surrounding the Figma platform

We are looking for fantastic life-long learners who can operate with autonomy. If you have 6+ years of professional experience, 4+ years of sales engineering or solution consulting experience in a SaaS organization, and demonstrated ability to adapt to new technologies and learn quickly, we would love to hear from you.

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

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Responsibilities:

• Own senior relationships across the Financial Services landscape, leading C-Suite conversations that connect Reddit’s value to our partners' biggest business goals.
• Drive an intentional strategy for your business, identifying key growth levers through data and industry trends to ensure your efforts are consistently aligned with high-impact opportunities.
• Run your business and take full ownership of revenue forecasting, client relationship mapping, strategy development, and ensuring operational rigor.
• Proactively construct upfronts and joint business plans with top clients to secure long-term investment and platform commitment.
• Deeply understand client business models, priorities, and core objectives to provide strategic, proactive, and consultative advice.
• Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations and communicating clear next steps.
• Leverage data from internal and external sources to build compelling, data-driven narratives and high-impact pitch proposals.
• Provide thought leadership and act as a Reddit evangelist with partners and at industry events to elevate the platform's presence in the Financial Services vertical.
• Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders.
• Collaborate with Account Management and Ad Operations to ensure flawless campaign delivery and exceed clients’ marketing goals.
• Share your industry, client, and product expertise by mentoring and training other team members and uplevel the overall team.
• Proactively identify and own relevant projects, consistently meeting deadlines for all projects and their required outcomes
• Build and leverage deep internal relationships cross-functionally to deliver on both client objectives and broader business goals.

Required Qualifications:

• 10+ years of experience in digital media, sales, or strategic consulting
• Experience owning partnerships with complex enterprise organizations
• Proven experience managing relationships up through C-level executives
• Subject matter expertise in the social media landscape and native advertising
• Experience building and executing long-term account growth strategies
• Demonstrated top-performer achievement against sales targets
• Ability to lead special projects
• BA / BS degree or equivalent work experience

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The Opportunity:

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation.

As a Global Operations Associate, you will be responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports.

This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

Responsibilities:

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP)
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.

Your team will:

• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

Requirements:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A “compliance first” attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

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You will provide end-to-end HRBP support across our growing and evolving Gen AI business unit, including directly driving org health initiatives, influencing org structure to effectively scale the team, and developing and implementing creative solutions as the team navigates new markets.

Establish yourself as a trusted advisor and a knowledgeable, reliable, and empathetic partner for our employees and leaders across the Enterprise team.

Coach and advise leaders on best people practices and uplevel manager skill sets.

Lead project management for all people programs for the Enterprise organization, including org planning, onboarding, performance cycles, engagement surveys, and career development efforts.

Drive organization and order for people data and use it to provide insights and recommendations to leaders.

Work in a hybrid work environment (3 days/week) at our San Francisco Headquarters or New York office.

Ideal candidates will have 5+ years of experience working in HR with progression and growth in scope, with 3+ years of experience in an HR Business Partner role at a fast-paced, high-growth company.

Demonstrated experience engaging with executive-level leadership on org-wide initiatives, and ability to partner and build relationships with senior leadership.

Strong ability to relate to, empathize with, and quickly build trust with people from diverse backgrounds.

Proven ability to thrive in a fast-paced, iterative environment and embrace changes in focus and direction as needed.

A passion for building scalable processes in a creative, thoughtful, and organized way.

Experience supporting a global workforce across various job functions.

Nice to haves: Strong knowledge of Google Sheets/Excel and demonstrated ability to influence decisions with data.

Experience in Consulting or in an Operations and Strategy role at a fast-paced company.

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training.

Scale employees in eligible roles are also granted equity-based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant.

You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

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You'll own high-value engagements where we collaborate directly with customers to build and deploy agents into their most critical business processes. This is a founding team: you will help us to build technical playbooks and define the processes and repeatable patterns needed for us to scale this emerging motion.

You will champion our mission in the field, ensure world-class delivery, and bring insights back to our product and research teams on a regular basis. You'll own engagements end-to-end, from SOW through production deployment.

You'll work alongside Forward Deployed Engineers who build the technical solution, while you own product scoping, stakeholder management, value measurement, and the organisational complexity that comes with deploying AI agents in enterprise environments.

Responsibilities:

• Manage the technical delivery plan for each engagement.
• Structure the SOW by clearly defining the scope, steps, dependencies, success criteria, and value hypotheses.
• Translate customer commercial objectives into a sequenced roadmap that our FDEs execute.
• Supervise technical discovery: map customer workflows, identify constraints, define the MVP scope, and shape the solution architecture for custom agent deployments.
• Lead the execution and delivery of daily engineering work within Anthropic and customer teams. Ensure project progress is smooth and sequenced. Make real-time trade-offs on scope and priority to preserve the critical path.
• Ensure product scope for field missions: define the MVP, write requirements documentation, prioritise the engineering backlog, and manage scope against success criteria as requirements evolve. Own the customer relationship throughout delivery. Organise executive briefings, manage communications with stakeholders regarding technical leads and supply, and represent Anthropic remote to senior commercial and technical executives in terms of technical credibility.
• Master value measurement and ROI: define impact hypotheses, establish baselines, and key performance indicators, conduct pre- and post-deployment measurements, and communicate results to executive sponsors.
• BOYD reusable solution patterns, evaluation frameworks, and technical manuals. Record best practices from various interactions and transmit signals from the field to Product and Research teams to improve our platform and models.

Navigating enterprise and regulatory complexity: security audits, legal approvals, procurement processes, compliance requirements, and organisational dynamics.

Manage scope and change: manage evolving requirements, define expectations, negotiate contract modifications, identify risks upfront, and signal them with clear context, when necessary.

Manage delivery operations: sprint ceremonies, step reviews, and progress reports.

Visit customer sites to build relationships, unlock deliveries, and accelerate adoption (target 25-50%).

Profile:

• More than 5 years of technical leadership experience with customers. This can include technical engagement management, technical program management, or technical product management, founders/startups, technical profiles, professional services, consulting, or enterprise software.
• Have deployed AI-based agent solutions, ML, or LLM. You understand applicable models, integration approaches, and reality on the ground.
• Can hold architecture conversations with engineering stakeholders, evaluate technical trade-offs, and test technical decisions under pressure. You won't write production code, but will be responsible for leading technical direction of engagements alongside Forward Deployed Engineers.
• Have experience delivering complex, high-stakes technical projects for enterprise customers, whose results depend on close coordination and rapid decision-making, ideally in multiple activities within regulated sectors.
• Have an assertive personality: you're comfortable, credible, and able to represent Anthropic in high-stakes environments.
• Overcome ambiguous contexts and bring structure where there isn't.
• Have a builder mindset: you're here to create a function, not occupy it.

Additional assets:

• Experience in financial services, healthcare, life sciences, or pharmaceutical industries.
• Experience in a field-deployed engineering organisation or professional services and consulting firms.
• Exceptional understanding of LLM capabilities and limitations.
• Experience with regulated industries and compliance requirements.
• Experience managing delivery teams with integrated engineers on customer sites.
• Familiarity with AI agent frameworks, usage tool models, and orchestration architectures.

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The Corporate Development & Strategy team focuses on M&A, Figma Ventures, strategic opportunities and long-term product strategy. This role is an opportunity to build a critical function at Figma at a time that our company is becoming highly acquisitive. This position will work closely with key executives and internal cross-functional team members to directly impact Figma’s future growth.

Responsibilities: Drive strategic and tactical decisions and outcomes through M&A diligence, integration and beyond Captain and product manage cross-functional workstreams for all parts of M&A integration Interact directly with Figma’s executive leadership, acquired management teams, and leaders across Figma’s business Build a best-in-class integration function at Figma, enabling us to best leverage acquired assets

We'd love to hear from you if you have: 10+ years of experience in business operations, corporate development, product management, consulting or other strategic business roles Ability to build and manage complex processes from start to finish and a desire to work cross-functionally Strong verbal and written communication skills Proven ability to thrive in ambiguity and build structure out of chaos

While not required, it’s an added plus if you also have: Experience working within a high-growth B2B SaaS company Prior exposure to M&A

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure: If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.

Annual Base Salary Range: $169,000-$296,000 USD

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About the Role: The Claude Agentic Solutions team is Anthropic's forward-deployed engine , embedding directly with Fortune 500 enterprises to architect, build, and deploy production AI agents that transform how they work. We partner with companies that have decided AI is a strategic priority and need Anthropic alongside them to make it real.

You will own how Anthropic Solutions shows up in your industry segment , from the quality of individual engagements to the strategy that defines which problems we solve and for whom. This is fundamentally a technical leadership role: you set the bar for delivery, develop your team's vertical expertise, and ensure every engagement produces outcomes worth repeating.

Responsibilities:

Tech Leadership

• Lead and grow a team of Forward Deployed Engineers and embedded within your vertical.
• Provide active delivery oversight , review SOWs before signature, participate in architecture decisions on complex engagements, and serve as the escalation layer when delivery is at risk.
• Develop your team's vertical fluency: help FDEs understand the regulatory environment, data constraints, and stakeholder dynamics specific to your industry.
• Hire for your team: define role requirements, evaluate candidates, and make judgment calls on who will succeed in this specific context.
• Serve as the senior Anthropic presence in strategic customer conversations, including C-suite and board-level engagements where enterprise AI direction is being set.
• Run operating cadences , monthly engagement reviews, knowledge-sharing sessions, and escalation support for active engagements , while participating in or running client steering committees and unblocking delivery when at risk.

Use Case Library & Reusable Patterns

• Ensure the vertical use case library and reusable asset repository are maintained, prioritized, and mapped to business impact and implementation complexity.
• Systematically surface learnings from delivery back to product and research teams, identifying where customer environments reveal model limitations, platform gaps, or roadmap opportunities.
• Track emerging AI capabilities and assess their relevance for your vertical; bring forward new use case opportunities before clients ask for them.
• Partner with product teams to ensure delivery insights translate into platform improvements and roadmap decisions.

Commercial Leadership

• Partner with Marketing and Sales to develop vertical-specific GTM materials, reference cases, and positioning that reflect what actually wins in your industry.
• Own the qualified pipeline for your vertical , working with Sales and Account Executives to identify, shape, and progress enterprise AI opportunities from first conversation to signed SOW.
• Define how Anthropic goes to market with the Solutions offering in your vertical , including engagement structures, and partnership dynamics.
• Represent your vertical internally , bring the voice of your segment into product, and go-to-market discussions at the leadership level.

Requirements:

• 8+ years of experience spanning enterprise AI/ML delivery, management consulting (Big 3 / Big 4), or enterprise tech professional services , with at least 3 years in a senior leadership capacity owning commercial outcomes.
• Comfort operating in ambiguity and building processes where none exists , you've worked in early-stage, founder, or 0-to-1 environments, and can establish practices from scratch rather than executing within well-defined frameworks.
• Deep domain expertise in your vertical: you should be able to speak credibly with a CEO, CIO, and other executive SMEs.
• A track record of building and leading technical delivery teams in enterprise environments, ideally including embedded or forward-deployed engineers working at client sites.
• Demonstrated ability to carry pipeline and close complex enterprise deals , you understand procurement, know how to navigate large organizations, and can move opportunities forward.
• Strong technical fluency to review SOW scope, participate in architecture discussions, evaluate trade-offs, and judge whether a proposed approach is realistic , without being the one writing the code.
• Experience navigating regulated industry environments.
• Executive presence and communication skills: you can present to a board or run a difficult conversation.

Annual Compensation Range:

£255,000-£325,000 GBP

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Key responsibilities include:

• Painting the vision of the Figma Platform and guiding customers in realizing the value through product demonstrations and presentations
• Supporting the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to prospective customers (pre-sales) and existing customers (post-sales)
• Owning the customer IT and Security relationship during the deal cycle by addressing security questionnaires, RFIs, RFPs, identity and enterprise questions
• Collaborating with Product and Support to identify opportunities for enhancing account security through new product features and helping influence the product roadmap
• Designing and scaling technical sales efforts, facilitating conversations and connections between our customers, sales and product teams
• Creating thoughtful content to delight customers and internal partners surrounding the Figma platform

We are looking for a fantastic life-long learner who can operate with autonomy. We'd love to hear from you if you have:

• 8+ years professional experience
• 4+ years of sales engineering or solution consulting experience in a SaaS organization
• Demonstrated ability to adapt to new technologies and learn quickly
• Responsible for positioning technology presales, successfully establishing success criteria and leading evaluations
• Familiarity with the enterprise SaaS ecosystem, front end development and product lifecycle experience

While not required, it's an added plus if you also have:

• Experience using or working with Figma, or building design systems
• You embody our values and can thrive in a constantly evolving and growing environment
• Front end development and developer lifecycle experience

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

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At Figma, our Solutions Consulting team bridges technical expertise with business context to help customers realise what’s possible with our platform. As a Solutions Consultant supporting enterprise accounts, you’ll partner with Sales and cross-functional teams to craft and deliver consultative strategies that showcase Figma’s value. You’ll lead technical discussions, demos, and solution design to help customers achieve their goals and transform how they build products, playing a key role in driving revenue and growth as Figma continues to innovate.

This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma:

• Paint the vision of the Figma Platform and guide customers in realising the value through product demonstrations and presentations
• Support the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to customers
• Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires, RFIs, RFPs, identity and enterprise questions
• Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap
• Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams
• Create thoughtful content to delight customers and internal partners surrounding the Figma platform
• Collaborate with amazing Figmates to hone your craft and execute daily.

We are looking for fantastic life-long learners who can operate with autonomy.

Responsible for positioning technology presales, successfully establishing success criteria and leading evaluations

We’d love to hear from you if you have:

• 8+ years professional experience
• 4+ years of sales engineering or solution consulting experience in a SaaS organisation
• Excellent communication skills within a variety of audiences and a knack for delivering compelling presentations and product demonstrations
• Familiarity with the enterprise SaaS ecosystem
• Ability to prioritise competing demands from customers and balance their needs against those of the business
• Front-end development or developer lifecycle experience

While not required, it’s an added plus if you also have:

• Experience using or working with Figma, or other UX/UI experience
• You embody our values and can thrive in a constantly evolving and growing environment
• Demonstrated ability to adapt to new technologies and learn quickly

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

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As a Senior Vice President, Sales (Partnerships), you will be responsible for defining area vice president (AVP)-level account assignment and quota assignments to operationalize strategy and plan. You will also define strategy for the short term (quota attainment) and long term (e.g., orienting the AVPs and customers towards multi-year deals and enterprise relationships). Additionally, you will revise strategy and plans, as needed, as new priority opportunities are identified or as plans change.

You will play the role of the closer when needed to move an opportunity past the finish line if stalled. You will provide coaching and mentorship for AVPs and engage in all first-line manager duties for AVPs. You will ensure that all AVP commitments are completed (e.g., certifications, duties while ramping, etc.).

To be successful in this role, you will need to have 5+ years of recent management experience leading a team of hunters. You will also need to have a proven track record of delivering revenue at or above target for team's quota. You will need to have experience in client-facing roles of increasing responsibility delivering innovative SaaS recurring revenue software products, analytics, or consulting services to Life Sciences, Risk Based Entities, Payers, Intermediaries, Consulting, partners/customers.

You will also need to have experience managing five or more direct reports and managing other people managers. You will need to have hands-on experience working with sales, marketing, market access, and other HCP, provider, payer, and patient-level data. You will need to have advanced storytelling, communication, and interpersonal skills, and experience owning high-profile customer relationships.

You will need to be able to successfully manage multiple customer relationships and projects with high quality and grace under pressure. You will need to be agile to work across internal teams to deliver to customer contractual requirements and business needs. You will need to have demonstrated track record of growing and retaining high-performing teams and culture in a fast-paced, dynamic, and rapidly changing startup environment.

You will also need to be able to leverage AI tools (Gemini, ChatGPT, Cursor, etc.) to enhance personal productivity, streamline workflows, or improve decision-making.

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This role is responsible for turning the Legal & Governance, Risk, and Compliance (GRC) team into a high-performing business unit,providing the processes, technology, and data insights necessary to enable a 30+-person global team.

You will lead a 2-person Legal Operations team, focusing on high-level strategy and enabling your team to lead their respective workstreams with high degrees of autonomy and accountability.

Responsibilities

Strategic Partnership (Chief of Staff)

Partner with the GC and Legal Leadership (Commercial, Corporate, Litigation, Product, GRC, and Public Sector) to define and execute long-term strategy.

Own operational planning cycles, including the OKR process, roadmap development, and All-Hands meetings, to ensure cross-functional alignment and maximize the team’s impact.

Team Leadership & Mentorship

Manage and mentor the Contracts Manager and Legal Program Manager, empowering them to lead their functional areas with high autonomy.

Provide mentorship on a dotted-line basis to subject matter experts (e.g., Corporate Paralegal, Privacy Program Manager), ensuring process consistency and high-standard workstreams across the broader Legal & GRC organization.

Success Management

Design and own the reporting framework for tracking departmental success.

Oversee the development of automated dashboards that provide real-time progress against goals, utilizing AI to synthesize data into actionable insights for the GC and Legal Leadership Team.

Legal Finance & Vendor Strategy

Manage the global Legal budget, forecasting, and accruals.

While partnering with the Procurement team for general needs, you will directly lead the strategy for Legal-specific vendors, including outside counsel and legal tech providers.

Drive outside counsel management strategy, emphasizing data-driven performance reviews and the negotiation of arrangements that optimize litigation and specialty matter spend.

Process & Technology

Maintain and optimize a world-class Legal & GRC tech stack (e.g., CLM, e-billing, and litigation tools).

Drive business velocity by designing streamlined intake and triage systems for Product and Engineering teams and implementing practical, automated workflow solutions.

Risk & Litigation Operations

Direct the litigation technology strategy, including the legal hold lifecycle and e-discovery workflows, to ensure defensible compliance in partnership with IT and Security.

Develop and maintain strategic risk registers that provide the GC, Legal Leadership, and executive leadership with a clear, data-driven view of the company’s risk landscape.

Ideal Candidate

• 10+ years of professional experience, with a solid background in Legal Operations, Strategy, or Management Consulting in a high-growth environment.
• Bachelor’s degree required. An Engineering degree, MBA, or JD is a significant plus.
• Practical experience with legal technology (e.g., Ironclad, Brightflag) and a curiosity for how AI/automation can solve routine legal hurdles.
• Familiarity with litigation-specific tools (e.g., Logikcull, Relativity, or specialized legal hold software) is highly preferred.
• Ability to design and maintain strategic risk registers and financial models.
• Pragmatic, “get it done” attitude.
• Exceptional ability to translate operational data into clear, concise updates for the GC and executive leadership.

Compensation

Compensation packages at Scale for eligible roles include base salary, equity, and benefits.

The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training.

Scale employees in eligible roles are also granted equity-based compensation, subject to Board of Director approval.

Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant.

You’ll also receive benefits including, but not limited to:

• Comprehensive health, dental, and vision coverage
• Retirement benefits
• A learning and development stipend
• Generous PTO

Additionally, this role may be eligible for additional benefits such as a commuter stipend.

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During your 12-week internship, you'll lead high-impact projects,from designing pricing for new AI innovations to optimizing our global commercial frameworks,with opportunities for full-time employment within the team the following year.

Throughout the internship, you will be mentored by a dedicated sponsor and have the opportunity to connect with senior leaders across the organization.

Impact you will have:

• Drive Strategic Projects: Own a high-priority monetization project from data-driven research to recommendation, such as defining the pricing for a new feature, evaluating a new market segment, and understanding competitor pricing models

• Inform High-Stakes Decisions: Provide the analytical rigor, data-driven insights, and first-principles thinking that shape commercial thinking for product areas with significant revenue potential.

• Communicate with Clarity: Author insightful documents (e.g., internal strategy papers or Business Requirements Documents) that synthesize complex ideas for both technical and executive audiences.

• Enable the Field: Collaborate on creating product documentation and sales enablement content to ensure our field teams can effectively communicate Databricks’ value to customers.

• Influence the Roadmap: Work across the Pricing and Product teams to understand the cross-portfolio consequences of pricing decisions, ensuring alignment across the product platform and CSP partnerships (AWS, Azure, GCP).

Who You Are:

• You will graduate from an MBA program in Spring 2027.

• You have 3-5 years of previous professional experience in management consulting, investment banking, strategy, operations, business analysis, or related fields.

• You demonstrate an advanced ability to define and break down ambiguous and complex business problems with limited guidance

• You are an excellent communicator (both written and oral), with the ability to synthesize complex information into clear, insightful takeaways and action-oriented recommendations.

• You put the team before yourself and are willing to get hands-on, no matter how small the task

• Previous experience in enterprise software and cloud platforms preferred.

• Previous experience with SQL preferred.

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The Opportunity:

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer's supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation.

With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer's supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world.

If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP)
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.

Your team will:

• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A “compliance first” attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

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As a cross-functional leader, you will collaborate closely with Sales, Product, Customer Experience, and Support teams to drive consultative strategies that unlock customer value and accelerate growth.

With Figma rapidly innovating, this position offers the exciting challenge of scaling the Solutions Consulting function and contributing to the evolution of our enterprise go-to-market motion.

Responsibilities:

• Lead and motivate a diverse team of Solutions Consultants across AMER
• Participate in customer and prospect meetings alongside your team
• Assist in continual training and development, including mentorship, hiring, and career growth
• Work cross-functionally to help define and execute our technical pre- and post-sales strategy
• Build and implement programs that help scale our Solutions Consultants and drive greater impact for our customers
• Monitor team performance and support them in exceeding their goals

Requirements:

• 3+ years of experience as a frontline manager leading Solutions Consultants or Sales Engineers, with direct accountability for team performance, coaching, and feedback
• 8+ years of relevant customer-facing technical experience in roles such as Sales Engineering, Solutions Consulting, Engineering, or Sales within a SaaS organization
• Proven ability to design and implement strategic programs that drive impact across teams, while also acting as a hands-on problem solver who coaches effectively but can also jump in as a player when needed
• Excellent verbal and written communication skills with practitioner and executive audiences, including the ability to present complex technical concepts clearly and concisely to both technical and non-technical audiences
• Demonstrated success collaborating with cross-functional partners, including Sales, Product, Customer Success, and Support

Preferred Qualifications:

• Practical experience using or working with Figma
• Experience working across multiple time zones
• Knowledge of light scripting, querying, or prototyping

Pay Transparency Disclosure:

If based in Figma's San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.

The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement.

Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma's compensation and benefits are subject to change and may be modified in the future.

Annual Base Salary Range: $185,600-$316,800 USD

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Your responsibilities will include developing a trusted advisor relationship with customers at the C-suite and executive level, guiding the customer and Intercom account teams to develop customer Success Plans, and being an expert and advisor on Intercom products and solutions. You'll also engage with customers to unlock early and sustained product adoption and success with Intercom Solutions, develop and execute adoption strategies targeting high-value accounts for our AI products, and reduce churn and contraction through early risk identification, intervention, escalation, and mitigation in partnership with your account team.

To be successful in this role, you'll need 5+ years of relevant work experience in a customer-facing customer success, account management, or strategic consulting organization. You should have experience with SaaS business models and the ability to support strategic and complex enterprise customer needs resulting in Value Realization across global teams. You'll also need to be able to understand and communicate complex problems clearly and concisely to different audiences, be self-motivating and entrepreneurial, and have experience building lasting relationships with customers and colleagues.

In addition to your technical skills and experience, you'll need to be fluent in French and have excellent communication and interpersonal skills. You'll also need to be able to work in a fast-paced environment and prioritize multiple tasks and projects simultaneously.

If you're a motivated and results-driven individual who is passionate about customer success and wants to join a dynamic and innovative company, we encourage you to apply for this exciting opportunity.

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You will develop and execute on a go-to-market strategy for customer acquisition, navigating a dynamic and often unstructured environment to make impactful decisions. This is a technical role that requires the following:

• A deep interest in AI and data and the ability to articulate technical concepts in simple, precise language
• Experience successfully navigating and partnering with governments and senior stakeholders across the GCC
• Working cross-functionally with Scale Leadership, Product, Marketing, Legal, Finance, Operations, and Compliance to ensure customer success
• An ability to earn trust and develop close relationships with key decision-makers and influencers within accounts
• An ability to uncover business challenges, shape and scope how AI can address these challenges, and build business cases to show the impact and value of Scale’s offerings

At Scale, we're not just building AI solutions,we're enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you're ready to shape the future of AI and be a founding member of our team, we'd love to hear from you.

You will:

• Work closely with Scale Leadership, Head of EMEA, Engagement Management, Account Executives and the EMEA Strategy team on overall GTM strategy across the region
• Work with potential clients to identify impactful AI solutions and shape and scope their high level vision for AI
• Demonstrate the value and impact associated with each AI application
• Navigate complicated organizations, developing relationships, and answering client questions to qualify an identified opportunity to a signed deal
• Build trust and credibility with clients, acting as a reliable AI advisor beyond the core operating capacity of projects

Specific responsibilities include:

• Customer communications
• Relationship management
• AI analysis and thought leadership
• Financial modeling and commercial literacy
• Pitch deck and proposal development
• AI workshop design and execution
• Creating demos of potential AI solutions using tools like Replit or Lovable
• Measuring and communicating the impact and value of AI applications

Ideally, you’d have:

• 5+ years of public sector sales or consulting experience, and/or sales experience in complex environments
• A track record of personally shaping and closing $500K to $5M+ deals for complex solutions for public sector accounts
• Experience in building GTM strategies to effectively scale growth
• Experience in partnering with both business and technical stakeholders to identify challenges and formulating solutions to address them
• Passion for what you do and the creativity and willingness to think outside the box
• Demonstrated ability to develop strong consultative relationships with external partners and internal cross-functional teams at all levels
• Experience creating, developing, and communicating executive-level materials
• Written and spoken fluency in Arabic required

Nice to haves:

• Experience selling AI products or services

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You will leverage your technical expertise in Cloudflare's global distributed network and technology to find best-fit solutions for prospects, to train and onboard new customers via video-conference, in person, or through documentation, and to support the long-term success of the customer.

As an expert on web/mobile security and performance, you are a trusted source for developing new firewall rules from log files, crafting performance caching and delivery strategies, and creating or repurposing internal tools and scripts for customers.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. To aid your customers, you will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support.

Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer's needs.

Our Solutions Engineers come from a wide range of backgrounds.

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Customer Success Manager, High Touch - French Speaking

Department

Customer Success & Solutions

Job Description

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better.

Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.

Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service.

What's the Opportunity?

Intercom CSMs work with thousands of exciting customers from a variety of industries, in many phases of their business journey to help those customers realize the full value of their Intercom investment.

They engage customers to unlock early and sustained outcomes by delivering methodologies that drive product adoption, solution expansion, and long-term growth.

As a CSM, you’ll build relationships and demonstrate an understanding of the Intercom customer journey.

You’ll be equipped to guide customers over their hurdles, delivering value realization through proactive and programmatic customer engagement and best practices.

You'll use your solution expertise to enable customers to overcome their challenges to implementing and growing our AI products and act as a trusted advisor to the change those customers need to make.

You’ll work with a variety of customer profiles including C-Level contacts, executives, CX and Support leaders, and multi-layered global CX teams to support the successful adoption and expansion of their Intercom solution investment.

What Will I Be Doing?

• Develop a trusted advisor relationship with customers at the C-suite and executive level, driving success with our platform and ensuring they receive maximum value from our solution throughout their lifecycle.

• Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop customer Success Plans, including QBRs, Executive Business Reviews, and strategic planning sessions, and Churn Mitigation Plans when necessary.

• Be an expert and advisor, while maintaining an understanding and expertise of Intercom products and solutions, to drive our customer’s ability to successfully adopt the most relevant features for their specific requirements.

• Engage with your customers to unlock early and sustained product adoption and success with Intercom Solutions.

• Develop and execute adoption strategies targeting high value accounts for our AI products, driving change management, and ensuring fulfillment of intercom packages.

• Reduce churn and contraction through early risk identification, intervention, escalation, and mitigation in partnership with your account team.

• Be a customer support industry and AI thought leader with your customers, while sharing and scaling those insights to the benefit of the Solutions team.

• Be the Voice of the Customer to provide internal feedback on how Intercom can better serve our core customers.

What Skills Do I Need?

• 5+ years of relevant work experience in a customer-facing customer success, account management or strategic consulting organization.

• SaaS or Consumption-based Technology companies experience a benefit.

• Experience with SaaS business models and ability to support strategic and complex enterprise customer needs resulting in Value Realization across global teams.

• Experience establishing yourself as a trusted advisor with customer partners to guide outcomes.

• Experience using Success Plans to ensure goals are aligned from a business strategy perspective and success metrics are identified.

• Ability to understand and communicate complex problems clearly and concisely to different audiences.

• Self-motivating and entrepreneurial team player.

• Experience building lasting relationships with customers and colleagues.

• Experience setting up and using SaaS Communication Products.

• Fluent French.

Benefits

We are a well-treated bunch, with awesome benefits!

If there’s something important to you that’s not on this list, talk to us!

• Competitive salary and equity in a fast-growing start-up.

• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.

• Regular compensation reviews - we reward great work!

• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.

• Pension scheme & match up to 4%.

• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents.

• Open vacation policy and flexible holidays so you can take time off when you need it.

• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones.

• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too.

• MacBooks are our standard, but we also offer Windows for certain roles when needed.

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Now is an exciting time to join Elastic; you'll be joining at a pivotal stage where your expertise will be instrumental in building the foundations for our future success with our strategic clients. Your role is crucial in ensuring our clients unlock the full business impacts of Elastic, driving value and fostering long-term partnerships.

We’re seeking individuals who thrive in dynamic environments, have a passion for customer excellence, delivering exceptional outcomes, and are ready to collaborate with a team of high-performing sales professionals. If you have experience working as a Value Engineer, Management Consultant, or a related customer-facing role, we would love to hear from you!

Responsibilities: Collaborate closely with account teams to identify and execute value delivery strategies for key accounts. Engage with stakeholders to identify, understand, and quantify their unique business challenges. Translate Elastic’s value proposition and technical capabilities into clear economic benefits aligned with their corporate goals. Lead business value reviews / business cases: Effectively communicate the realized value and potential economic benefits of new opportunities. Conduct thorough analysis of customer workflows and processes, identifying opportunities for optimization and increased efficiency. Create and deliver boardroom-quality, executive documents. Work collaboratively with product and engineering teams to tailor solutions to meet the specific needs of Elastic’s customers. Provide guidance on best practices and innovative approaches to maximize the value of Elastic solutions. Act as a subject matter expert on our solutions with our customers, remaining informed about industry trends and advancements. Conduct training and workshops with Elastic teammates to increase the quality of their discovery and their understanding of business value & customer excellence. Help build the future of the value engineering practice at Elastic: contribute to the development of best practices and tools for an enhanced value-based selling adoption.

Requirements: 3+ years of experience in value engineering, management consulting, solution architecture, or a related customer-facing role within the software or consulting industries. Expert knowledge and experience in change process management, search, observability, and security technologies preferred. Advanced knowledge and experience in value-based-selling methodologies. Demonstrated experience in building and briefing business cases to executives. Expertise in identifying and prioritizing use cases, implementing improvement measures and becoming a change agent for Elastic customers by establishing a value delivery model. Ability to project manage across multiple workstreams, including defining scope, expectations, timelines and delivery. Strong analytical and problem-solving skills; ability to act decisively with ambiguous guidance and circumstances. Ability to travel to meet clients is required (approximately 1x/month).

Bonus Points: New York City or Arlington, VA area and open to occasional in-office collaboration (preferred).

Compensation: The typical starting salary range for this role is $122,800-$194,400 USD. The typical starting Target Variable range for this role is $30,700-$48,500 USD. The typical starting On-Target Earnings (OTE) range for this role is $153,500-$242,900 USD.

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Key responsibilities include:

• Managing the end-to-end delivery of analytics projects, from scoping and planning to execution and delivery
• Translating ambiguous business questions into tractable data analysis projects
• Interpreting and investigating data and statistical questions that arise through the delivery of client work
• Collaborating with cross-functional teams, including Data Science, Engineering, and Product Management, to ensure alignment on project goals and deliverables
• Serving as the primary point of contact for clients, addressing any concerns or issues that may arise during the project lifecycle
• Monitoring project progress and performance, proactively identifying risks and implementing mitigation strategies as needed

To be successful in this role, you will need to have a strong background in analytics and project management, with experience leading cross-functional teams and managing client relationships. You will also need to have excellent communication and presentation skills, with the ability to convey complex analytical concepts to non-technical audiences.

In addition to your technical skills and experience, you will need to be able to integrate AI into your daily work, from summarizing documents to automating workflows and uncovering insights. This is a pivotal moment in time, where being first to market with AI transforms industries and sets the bar.

If you are a motivated and experienced professional looking to join a dynamic team and contribute to the development of cutting-edge analytics solutions, please apply today!

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Your key responsibilities will include: Painting the vision of the Figma Platform and guiding customers in realizing the value through discovery, product demonstrations, and presentations. Supporting the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to prospective customers (pre-sales) and existing customers (post-sales). Leading the customer IT and Security relationship during the deal cycle by addressing security questionnaires, RFIs, RFPs, identity, and enterprise questions. Collaborating with Product and Support to identify opportunities for enhancing account security through new product features and influencing the product roadmap. Collaborating with amazing Figmates to hone your craft and execute daily.

We are looking for fantastic life-long learners who can operate with autonomy. If you have: Excellent communication skills to a variety of audiences with written and spoken fluency in Portuguese, Spanish, and English. 4+ years of sales engineering or solution consulting experience in a SaaS organization. Demonstrated ability to adapt to new technologies and learn quickly. Ability to prioritize competing demands from customers and balance their needs against those of the business. Experience guiding developers on how to integrate SaaS product APIs into their technology stacks.

While not required, it's an added plus if you also have: Experience using or working with Figma, or other UX/UI experience. You embody our values and can thrive in a constantly evolving and growing environment. Consistent track record of adapting to new technologies and learning quickly. Front-end development and developer lifecycle experience.

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

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Key Responsibilities:

• Lead and manage the team that partners with Sales (Growth and Retention) to define market-winning strategies that align with Komodo's overarching business objectives.

• Lead and manage the team that acts as technical diplomats to C-suite stakeholders, translating business hurdles into actionable solutions using Komodo's suite of products and Healthcare Map.

• Lead and manage the team that oversees the creation of customer-specific technical solutions that address requirements and long-term goals.

• Collaborate with Product, Sales, Marketing, and other teams to craft and deliver compelling value propositions and demonstrations.

• Lead and manage the team that provides thought leadership on the application of analytics and healthcare data to drive measurable customer success.

Requirements:

• 15+ years of professional experience with a significant focus on high-growth SaaS, analytics, or AI environments.

• 8+ years of leadership experience, specifically having scaled a presales and/or technical consulting organization, ideally from an earlier stage to a multi-layered enterprise team.

• Strategic Breadth: Proven ability to influence internal product direction and external customer strategy simultaneously.

• Domain Knowledge: Experience navigating the Life Sciences and/or Healthcare space.

• Technical Literacy: Awareness of data science tools, cloud technologies, and AL/ML applications.

Expectations of AI Use in this role:

• Applies AI strategically, knowing how to use the right tools at the right time to solve problems or generate new ideas.

• Uses AI to accelerate feedback loops, test ideas, and make informed decisions faster.

• Applies both judgment and creativity when working with AI and understands its limitations.

• Educates and enables others in the proper use of AI in the pre-sales domain.

• Demonstrates curiosity and initiative in exploring new AI tools and workflows relevant to their role.

• Has developed or shared AI-enhanced workflows, automations, or prompts with others.

• Brings a reflexive AI mindset and uses AI as a natural part of their process to iterate, research, and deliver better work.

• Comfortable working in AI-enhanced environments across writing, data analysis, content creation, or design.

• Regularly leverages AI tools such as Gemini, Cursor, Perplexity, Claude, ChatGPT, or Microsoft Copilot to improve speed, clarity, or creative output.

This position may be eligible for performance-based bonuses as determined in the Company's sole discretion and in accordance with a written agreement or plan. This role may also be eligible for equity awards. In addition, this role is eligible for benefits including, but not limited to, comprehensive health, dental, and vision insurance; flexible time off and holidays; 401(k) with company match; disability insurance and life insurance; and leaves of absence in accordance with applicable state and local laws and regulations and company policy.

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You will work at the intersection of our product, our customers, and our field teams , translating deep technical knowledge of Claude into structured programs that accelerate customer time-to-value. You will partner closely with Sales, Customer Success, Product, and Product Marketing to ensure our training approach evolves alongside our product and GTM strategy.

This is a ground-floor opportunity to architect a customer productivity function from scratch. The right person will combine strong technical fluency, value-based outcomes, with program-building instincts and a bias toward measurable outcomes.

Responsibilities:

• Design and build a scalable customer training program focused on activation, adoption, and value realization
• Develop onboarding resources, workshops, and deep-dive content around our platform and products
• Define and track the metrics that determine whether customers are achieving value, partnering with Sales and Customer Success to close gaps
• Partner with Product and Product Marketing to build enablement materials aligned to new product releases and evolving use cases
• Serve as a resource and advisor to GTM teams for customer engagements, helping them articulate value and guide adoption
• Build and maintain a knowledge base and self-service learning resources that scale beyond one-to-one engagement
• Leverage Claude and advanced technologies to scale the program and model best practices for customers

You may be a good fit if you have:

• 8+ years of experience in a customer-facing role such as sales engineering, solutions consulting, or technical enablement within AI/ML or enterprise technology organizations
• Enterprise technical sales experience with strong presentation and communication skills , comfortable in front of both technical and executive audiences
• Program management experience, including building enablement or productivity programs from the ground up
• A track record of thriving in fast-paced, ambiguous environments where you define the playbook rather than follow one
• Exceptional strategic thinking and storytelling skills, with the ability to distill complex AI concepts into clear, actionable frameworks
• Experience collaborating with Sales leaders, Product, Marketing, and Operations to shape customer-facing motions
• Strong analytical skills with a data-driven approach to measuring program effectiveness
• A proactive, scrappy approach , combining strategic vision with a willingness to build and execute hands-on

Strong candidates may have:

• Experience at an AI company or high-growth technology organization that has scaled a customer-facing function
• Familiarity with Claude, Claude Code, or similar AI developer tools is a plus and can be developed on the job

The annual compensation range for this role is $270,000-$310,000 USD.

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With rapid growth, new customer onboarding, and continual product innovation, we face both strategic questions and hands-on operational challenges,your contributions will be key to solving them.

You will be part of a highly motivated team of operators and collaborators who will ensure steady delivery and customer satisfaction. You are relentless in driving stellar results, running pilots, tests, and experiments, then handing over new designs to a team of skilled operators.

The blend of operations, process improvement, and cross-functional leadership make this a unique and exciting role that will provide an opportunity to work with multiple teams across the company and around the globe.

Responsibilities

• Drive some of our most critical operational processes
• Improve existing processes and tools globally
• Collaborate with stakeholders to improve processes for new and existing customers
• Create an effective feedback loop between the frontline, product, strategy, and customers
• Build, maintain, and regularly communicate detailed reporting for other leaders across the company who will use your team's data to inform their own operations and strategy

Ideal Candidate

• Industry experience in supply chain, finance planning, in an operational role and/or in a top-tier consulting firm
• An undergraduate degree from a top university in an analytics-heavy major (e.g., Engineering or Economics) and/or a graduate degree from a top university in Engineering, Economics, or Business
• Experience leading day-to-day activities and improving processes
• An action-oriented mindset that balances creative problem-solving with the desire to run through walls to deliver outcomes
• Analytical, planning, and process-improvement capability

Nice to Haves

• Experience with reading SQL and/or another database language
• Experience with Python and/or Mode Notepad scripting

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You will join the Risk Operations Enablement team at Stripe, a financial infrastructure platform for businesses. The team is responsible for building and operating the core business and strategic programs that are critical to Risk Operations.

About the Team

The Risk Operations Enablement team sits within the Risk Operations org and is responsible for building and operating the core business and strategic programs that are critical to Risk Operations. These programs range from operational excellence initiatives to high-priority, cross-functional initiatives that typically require partnering across broader Risk (e.g., Risk Product) and risk-adjacent (e.g., Policy) teams.

What You'll Do

You will partner cross-functionally across Risk (e.g., Risk Product) and Risk-adjacent (e.g., Policy) teams to lead ambiguous, high-priority problem spaces that change the trajectory of Risk Operations. You will also partner across Risk Operations to deliver and measure processes that enable operational excellence at scale within the Risk Operations org.

Responsibilities

• Lead complex global programs, from initial scoping to design and execution, and work on high-impact strategic initiatives.
• Collaborate with multiple stakeholders across Risk Operations, Risk Product, Risk Eng, and other stakeholder teams (e.g., Policy, Data Science) to prioritize and maximize the impact of your projects.
• Design and launch programs that lead to step-change improvements in our operational processes and business outcomes.
• Serve as the Risk Operations expert and partner closely with our cross-functional stakeholders to scope and execute large projects to create operational efficiencies and ensure operational readiness.
• Embody our Operating Principles and foster Stripe's values and culture.

Who You Are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 5+ years of experience in risk program management, strategy, management consulting, business operations, and/or operations program management.
• The ability to dig deep into the data and think from first principles while delivering the best results.
• Ability to manage multiple stakeholders with varying priorities and drive creative solutions and commitment to a shared goal.
• Strong program management skills with experience managing end-to-end execution of projects/programs that have transformed their company's operations.
• Enjoys solving complex and hard problems and can turn incomplete, conflicting, or ambiguous inputs into solid action plans and deliver quantifiable business impact.
• Ability to identify repeated user and specialist-facing issues and build scalable solutions and processes to address them.

Preferred Qualifications

• 2+ years in consulting.
• Experience with SQL or willingness to learn.
• MBA or other graduate degree.
• Prior experience partnering with Product, Eng, and Operations teams preferred.

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You will collaborate cross-functionally with Product, Sales, Marketing, and Finance to drive alignment around our strategies and own the ongoing refinement and optimization of those strategies to support short- and long-term business objectives.

As an individual contributor, you will work with teams across the organization to troubleshoot pricing inconsistencies and identify opportunities for operational improvement.

This position reports to our VP of Product Management and has the opportunity to be based in our San Ramon Office with a hybrid schedule.

Key Responsibilities:

• Lead the development of pricing and packaging strategies, incorporating willingness to pay, product strategy, competitive differentiation, and financial analysis to ensure our pricing models maximize customer value and optimize revenue.

• Drive alignment and lead the operationalization of your strategies across Product, Sales, Marketing, and Finance.

• Analyze sales, customer, product, and financial data to identify opportunities, design and test those hypotheses, and foster a culture of fact-based decision-making.

• Partner with Product to understand product strategy and roadmap, supporting the product requirements process with market research and pricing and packaging considerations.

• Partner with Sales to understand the sales motion, customer feedback, and value-based buying decisions to reduce friction in the sales process.

• Monitor and measure pricing strategies to evaluate growth, uncover friction, and refine strategies over time, identifying opportunities to improve current processes and infrastructure.

• Create and manage systems and processes that enable analytics of list, discounting, and “street” pricing trends, including the expected mix of direct and channel (sell-with and sell-through) sales.

• Determine pricing in the company’s sell currencies, including policy for how these international prices are adjusted for local market dynamics and foreign exchange fluctuations.

• Study potential price elasticity, including cross-price elasticity within the company’s product portfolio and versus the company’s competitors.

• Perform periodic deep analysis of competitive pricing and determine how to best optimize the company’s pricing programs to maximize street price and gross margin for Dialpad.

• Develop strategies and agreement constructs that help us address customers’ unique requirements and win agreements at the right price and at scale.

• Work with various cross-functional teams to assess, define, optimize, and scale pricing opportunities for existing and new markets.

Requirements:

• 10+ years of experience as a pricing leader at a cloud software company or top-tier consulting firm with a focus on pricing engagements.

• Experience at a fast-growth, emerging cloud software company where you were responsible for creating and maintaining pricing optimization programs.

• Deep understanding of pricing governance, sales negotiation, and monetization strategies.

• Experience at a large, public cloud software company.

• An entrepreneurial mindset to guide best-in-class pricing practices across the company.

• A proactive influencer who can seek out new opportunities, drive projects, navigate ambiguity, and develop creative solutions with minimal guidance.

• Ability to collaborate and influence across different teams in the organization.

• Bachelor of Science, Bachelor of Administration, or equivalent. An advanced degree (e.g., MBA) is a plus, but not required.

Why Join Dialpad:

• Work at the center of the AI transformation in business communications

• Build and ship agentic AI products that are redefining how companies operate

• Join a team where AI amplifies every employee’s impact

• Competitive salary, comprehensive benefits, and real opportunities for growth

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You will combine prior experience in partnerships/channel sales with the unique technology, partnerships, and market opportunity at Brex. Your engagement models will include embedded card integrations, reseller motions, and co-sell relationships. You will be deeply integrated with Product, Engineering, Sales, Product Marketing, Legal, and other teams.

This is a full-stack BD role where you will lead the entire partnership lifecycle from sourcing and contracting through to product integration and activation of the first 50 customers. You'll collaborate cross-functionally to structure bespoke embedded payment solutions, develop joint go-to-market plans, and ensure Brex's platform is deeply embedded in our partners' workflows.

Responsibilities:

• Proactively identify and source net-new partners while expanding existing partner relationships through end-to-end execution,sourcing, business case creation, legal contracting, product integration, and early customer activation
• Develop strategies for partner acquisition and expansion, identifying new verticals, market segments, and GTM pathways to support Brex's 'bend the curve' growth goals
• Collaborate with Product, Engineering, Legal, Finance, Sales, and Marketing teams to launch complex integrations and activate early usage
• Navigate ambiguity, distill complexity into actionable decisions, and take initiative in new, undefined opportunity areas
• Transition-activated partnerships to scaled go-to-market execution and performance tracking in collaboration with AE teams
• Support Brex's growth into strategic customer segments through targeted partnerships instead of fixed vertical ownership

Requirements:

• Experience at a high-growth startup
• 6+ years of experience in strategic partnerships/sales in B2B industry
• Proven track record of revenue responsibility, exceeding quota targets and achieving strategic objectives
• Strong ownership mindset and accountability for outcomes
• High energy and creativity, with a passion for building relationships and thriving in hands-on, self-starter environments
• Comfortable managing multiple workstreams in a fast-paced, constantly evolving environment while maintaining clarity and focus
• Business acumen spanning the range from strategic mindset (view of market dynamics, partner value propositions, strategic negotiations) to tactical initiatives to build the business
• Self-starter with a drive to win by serving customers and growing revenue
• Up to 25% travel required

Bonus Points:

• Strong preference for candidates with founder experience or hybrid backgrounds combining strategy, product, and GTM
• Payments or embedded finance experience
• Experience integrating financial products into SaaS or workflow platforms
• Background in management consulting with operating experience in startups

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Company: Brex

Join Brex, the intelligent finance platform that enables companies to spend smarter and move faster in over 200 markets.

As a Product Operations Associate, you will serve as the operational partner within a technical product domain, developing deep subject matter expertise and owning the operational readiness of initiatives from early access through GA.

Responsibilities

• Act as the primary operational partner to Product, Engineering, and Design within your domain
• Embed launch enablement into planning and release processes
• Establish and maintain delivery discipline, dependency visibility, and risk tracking
• Define and track success metrics in partnership with Product and Data
• Drive structured communication and alignment across internal stakeholders
• Ensure documentation standards and release communications are clear and scalable
• Surface cross-functional impacts and escalate risks as needed
• Identify operational gaps and implement durable process improvements

Requirements

• 2+ years of experience in program management, product operations, business operations, consulting, or a related field
• Experience participating in or managing cross-functional projects and process improvements
• Proven ability to develop and maintain strong cross-functional relationships across Product, Engineering, Design, and operational teams
• Proficiency in defining, interpreting, and communicating key metrics that drive business success
• Experience establishing and maintaining structured operating frameworks, including product launches throughout the lifecycle
• Ability to balance competing priorities and manage time effectively in a fast-paced environment
• Strong written and verbal communication skills, with the ability to translate complex or technical material to both internal and customer-facing audiences
• High ownership mindset, strong attention to detail, and ability to manage data with a high degree of accuracy
• Self-motivated with demonstrated critical thinking and problem-solving capabilities
• Familiarity with tools such as Snowflake, Looker, Jira, or similar data and workflow platforms

Bonus Points

• Experience supporting product launches from early development through GA
• Background in fintech, payments, or other regulated industries
• Experience partnering closely with customer-facing teams such as GTM or Support
• Interest in improving operational tooling or documentation systems

Compensation

The expected salary range for this role is $81,600 - $102,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organisations to safely embrace this new era.

This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

We are looking for a high-impact Director of Okta Research and Development (ORD) Operations to serve as the connective tissue for ORD. This is a strategic leadership role focused on operationalising, and scaling the "business rhythms" that keep Engineering, Product, and Design (EPD) teams delivering and aligned with our Go-To-Market (GTM) strategy.

The ideal candidate is a strategic partner who can sit comfortably in the boardroom with the C-suite, translate complex technical progress into data-driven narratives, and ensure that no detail is lost in the shuffle. You will be the primary orchestrator of executive engagements, ensuring our leadership team is prepared, aligned, and focused on the highest-priority outcomes.

To excel, you must possess an 'owner mentality' and a bias toward action.

Responsibilities

• Define and manage the end-to-end lifecycle of ORD leadership meetings, including monthly and quarterly reviews. You will set the strategic agenda, facilitate high-stakes sessions, and ensure rigorous follow-through on all decisions and action items.

• Act as the primary bridge between EPD and GTM teams. You will ensure that product delivery timelines and technical roadmaps are perfectly synchronised with sales and market expectations.

• Serve as the primary point of contact for prep and follow-ups on topics involving the C-suite. You will manage briefing cycles and ensure every executive meeting results in documented next steps and clear accountability.

• Continuously refine the R&D operating model to eliminate friction, improve communication flow, and ensure the organisation scales efficiently.

• Lead and scale a high-performing team of Operations Managers, fostering a culture of accountability and continuous process improvement

Qualifications

• 10+ years of professional experience, ideally in Management Consulting, Strategic Program Management, or Business Operations within a high-growth technology environment.

• Bachelor’s degree required; Masters degree (MBA or similar) preferred.

• Proven ability to influence and provide strategic counsel to C-level executives. You must be comfortable navigating high-stakes discussions and holding leaders accountable.

• You possess an uncompromising commitment to clarity and follow-through. You are adept at converting high-level strategic conversations into documented, actionable reality.

• Ability to synthesise complex data sets from EPD and GTM functions into concise, visually compelling executive presentations.

• Comfortable navigating ambiguity and shifting priorities in a fast-paced R&D environment.

• Prior experience thriving within a high-growth SaaS or Cloud Computing environment is highly preferred, with an understanding of the unique talent needs of engineering and product organisations.

• Strong program management skills, creative problem solving practices, detail-oriented and precise execution, and an ability to learn quickly in a fast-paced, technical environment.

Requires in-person onboarding and travel to our San Francisco, CA HQ office or our Chicago office during the first week of employment.

#LI-Hybrid #LI-LSS1 requisition ID- P24638_3358055

The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $251,000-$345,000 USD

Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $224,000-$277,000 USD

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Your measure of success is the number of workflows you've permanently transformed and the extent to which those in your group start any task with an AI tool.

Responsibilities:

• Identify and document the highest-leverage workflow transformations within your group's day-to-day work by deeply understanding their processes and outputs
• Build custom tools, agents, automations, and skills tailored to each marketer's specific responsibilities
• Coach and partner with each marketer through a progressive journey: from awareness, to first win, to regular AI integration, to full workflow transformation, to self-sufficiency
• Teach marketers to build and iterate on their own tools over time, creating independence
• Recognize patterns across your cohort and systematically scale what works , a tool built for one marketer should become reusable for their peers
• Document every tool, playbook, and transformation pattern you build so the entire FDA team can use each other's work
• Share wins visibly within your cohort and with leadership to build momentum, inspire, and celebrate success
• Track individual and cohort progress rigorously against a defined maturity model, moving every marketer toward self-sustaining, AI-first work
• Prepare marketers for an agentic future , not just prompt writing, but designing, building, and overseeing autonomous, multi-agent workflows

Who you are:

We're looking for people who have already lived the transformation they'll be driving for others. You've used AI to fundamentally change how you work , not as a novelty, but as your default operating mode.

• You are a deep AI practitioner. You build agents, automations, and tools fluently. You don't just know what AI can do in theory , you've built things that changed how real work gets done. You can build in real time alongside the people you support.
• You are an exceptional coach and communicator. You can meet people wherever they are. You create desire for progress, and you adapt your approach to each person.
• You understand marketing work. You either have direct experience in marketing or can quickly learn the workflows, deliverables, tools, and pressures of your assigned group. You know that understanding someone's work is a prerequisite to transforming it.
• You are a pattern recognizer. When you build something that works for one person, you immediately see how it applies to others. You think in systems, not one-off solutions.
• You are high-caliber, persistent, and versatile. Your skills and experience are valuable across the company. You're the kind of person who could succeed in many roles at Stripe.
• You bias toward action and speed. You'd rather show someone a working proof-of-concept on their own deliverable today than present a polished deck about what's theoretically possible next quarter.
• You are comfortable with ambiguity and evolution. This is a new team building a new operating model. The playbook will be rewritten as we learn. You thrive in that environment.

Minimum requirements:

• 5+ years of professional experience in a role requiring analytical thinking, problem-solving, and cross-functional collaboration
• Demonstrated, hands-on experience building AI-powered tools, agents, automations, or workflows that transformed real work processes (not just using AI as a chatbot , building with it)
• Track record of coaching, teaching, or enabling others , formally or informally , with evidence that people you've helped actually changed how they work
• Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences and adapt your style to different learners
• Comfort working across multiple workstreams and relationships simultaneously (you'll be supporting ~20 marketers at varying stages of their AI journey)

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You will manage our supply operation funnel by building and running solutions, tools, and processes by working with a cross-functional team including Customer Operations, Product Operations, Product Managers, and many others.

You will be solving problems no one has solved before, and you will need to be relentless in driving stellar results, running pilots, tests, and experiments.

You’ll come up with creative solutions to bottlenecks.

The blend of operations and ownership of our most important outcomes make this a unique and exciting role at the heart of Scale’s daily operations.

Ideal candidates are scrappy, analytical, empathetic, outcome-focused, and above all, someone who drives and inspires results.

Responsibilities:

• Build and drive some of our most critical operational processes

• Own the day-to-day delivery of customer commitments

• Create an effective feedback loop between the front line, product, strategy, and customers

• Collaborate with stakeholders to improve processes for new and existing customers

Ideally, you'd have:

• Advanced English skills

• Industry experience (+2) in an operational role and/or a top-tier consulting firm

• An undergraduate degree with an analytics-heavy major (e.g., Engineering or Economics) and/or a graduate degree in Engineering, Economics, or Business

• An action-oriented mindset that balances creative problem-solving with the scrappiness to ultimately deliver results

• Analytical, planning, and process-improvement capability

• Experience with reading SQL, or have demonstrated analytical skills

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Responsibilities:

• Lead and execute complex data science projects that directly advance our drug development portfolio
• Develop and implement sophisticated models for therapeutic hypothesis evaluation, including patient stratification and biomarker identification
• Design and create AI models for modernizing clinical trial evaluations, including surrogate endpoints
• Aid in the development and training of AI agents to automate and optimize biomedical workflows
• Collaborate cross-functionally with clinical, technical, and research teams
• Present complex analytical findings to senior stakeholders, including executive leadership

About You:

• Required Qualifications:

+ PhD in computational sciences or life sciences + 3+ years of post-academic experience in life sciences (biotech, pharma, consulting) + Strong programming skills, particularly in Python + Extensive experience in multi-modal bioinformatics analysis

• Preferred Qualifications:

+ Proven expertise in cloud computing environments, including proficiency with tabular and/or graph databases + Strong background in machine learning and deep learning, particularly in biological applications + Experience with large language models (LLM) + Demonstrated ability to collaborate effectively with engineering teams on production systems + Strong communication skills with proven ability to present complex technical findings to senior stakeholders

Total Compensation Range: $170,000 - $215,000

Where We Hire:

Formation Bio is prioritizing hiring in key hubs, primarily the New York City and Boston metro areas, with a hybrid model requiring 3 days per week in office. Applicants from the Research Triangle (NC) and San Francisco Bay Area may also be considered.

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In this role, you will be responsible for managing the end-to-end delivery of analytics projects, collaborating with cross-functional teams, and serving as the primary point of contact for clients. You will also be responsible for monitoring project progress and performance, proactively identifying risks and implementing mitigation strategies as needed.

To be successful in this role, you will need to have a strong background in healthcare analytics, excellent project management skills, and the ability to communicate complex analytical concepts to non-technical audiences. You will also need to be proficient in data analysis tools and programming languages such as SQL, Python, or R.

At Komodo Health, we are committed to using AI strategically to solve problems and generate new ideas. We expect every team member to integrate AI into their daily work, from summarizing documents to automating workflows and uncovering insights.

If you are a motivated and experienced professional looking to join a dynamic team, please submit your application.

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As a Customer Success Manager at Intercom, you will work with thousands of exciting customers from various industries to help them realize the full value of their Intercom investment. You will engage customers to unlock early and sustained outcomes by delivering methodologies that drive product adoption, solution expansion, and long-term growth.

What will I be doing?

• Develop a trusted advisor relationship with customers at the C-suite and executive level, driving success with our platform and ensuring they receive maximum value from our solution throughout their lifecycle.
• Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop customer Success Plans, including QBRs, Executive Business Reviews, and strategic planning sessions, and Churn Mitigation Plans when necessary.
• Be an expert and advisor, while maintaining an understanding and expertise of Intercom products and solutions, to drive our customer's ability to successfully adopt the most relevant features for their specific requirements.
• Engage with your customers to unlock early and sustained product adoption and success with Intercom Solutions.
• Develop and execute adoption strategies targeting high value accounts for our AI products, driving change management, and ensuring fulfillment of intercom packages.
• Reduce churn and contraction through early risk identification, intervention, escalation, and mitigation in partnership with your account team.
• Be a customer support industry and AI thought leader with your customers, while sharing and scaling those insights to the benefit of the Solutions team.
• Be the Voice of the Customer to provide internal feedback on how Intercom can better serve our core customers.

What skills do I need?

• 5+ years of relevant work experience in a customer-facing customer success, account management or strategic consulting organization.
• Experience with SaaS business models and ability to support strategic and complex enterprise customer needs resulting in Value Realization across global teams.
• Experience establishing yourself as a trusted advisor with customer partners to guide outcomes.
• Experience using Success Plans to ensure goals are aligned from a business strategy perspective and success metrics are identified.
• Ability to understand and communicate complex problems clearly and concisely to different audiences.
• Self-motivating and entrepreneurial team player.
• Experience building lasting relationships with customers and colleagues.
• Experience setting up and using SaaS Communication Products

Benefits

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Open vacation policy and flexible holidays so you can take time off when you need it
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

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You'll collaborate with a diverse cross-functional group of teams across sales, marketing, enablement, strategy, and others, to develop and implement sales programs and sales plays to meet those needs, then measure the results and adapt the sales programs as necessary.

Responsibilities:

• Craft, build and deliver a programmatic and scalable approach to pipeline generation through sales programs and plays tailored by industry, segment, and business priority to improve pipe generation and progression

• Drive operational excellence by setting standard methodology for all areas of pipeline generation, and build accountability and ownership for the use of standard processes

• Optimise interoperability and alignment of our core GTM teams - Sales Development, core Sales, Solution Architects, Partners, Product Sales, Marketing

• Partner with Data Science, Marketing, Product, and other stakeholders to build and refine the audience, messaging, and strategy for individual sales plays

• Collaborate cross functionally with AMER and APAC Sales Programs counterparts to develop and streamline of high impact global sales programs and play

• Understand EMEA Sales leaders needs and trends, and advise opportunities to leverage sales plays and programs

• Prioritise sales programs and sales plays selection based on market fit, providing seller insight to shape sales play design and collateral

• Proactively and continuously analyse pipeline performance, identifying the highest priority areas for action

• Devise and implement tactics to accelerate pipeline quality and velocity to close

• Conduct retrospectives to continuously learn and iterate on sales program and play quality and impact

• Embed sales play execution and performance tracking into the standing rhythm of business

Minimum requirements:

• 8+ years of experience in sales strategy, sales operations, sales programs, sales consulting, or sales enablement

• Previous experience working with GTM and sales leadership

• Comfort navigating high level executive conversations

• Experience navigating Salesforce, or similar CRM system

• High proficiency with Excel and Google Sheets

• Proven ability to manage and influence cross-functional stakeholders to deliver components of sales plays in a coordinated and timely manner

• Has an enthusiastic “roll up your sleeves” mentality, is a pragmatic problem solver, has a bias to action and “getting things done”

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You will solve complex challenges across the software lifecycle by connecting GitLab, AI agents, security, and cloud-native capabilities to real business outcomes, guiding customers through digital transformation and modern software delivery.

Reporting into the Senior Director and acting as the AI subject matter expert on a team of specialists, you'll own technical strategy for strategic accounts, lead value stream and Proof of Value (PoV) engagements, and serve as the technical 'CTO' for your accounts.

In your first year, you'll be focused on driving successful platform evaluations and adoption as part of the pre-sales process, shaping AI-led solution architectures, influencing product direction with field feedback, and creating reusable assets and providing thought leadership for raising GitLab's technical bar globally.

Responsibilities

• You will be operating as an AI SME with a focus on Platforms
• Lead technical discovery, architecture design, demos, and end-to-end evaluations (POC/POV) to validate GitLab as the preferred agentic, AI-powered DevSecOps platform for prospects and customers.
• Drive AI-focused solution strategy as the team's AI subject matter expert, including competitive positioning and business value justifications.
• Own the technical strategy and influence Customer Success Plans for assigned accounts, acting as the 'technical CTO' to guide multi-team, multi-year transformation initiatives across the DevSecOps lifecycle.
• Collaborate with Sales, Customer Success, Product Management, Engineering, and Marketing to shape account strategies, inform territory planning, and ensure successful platform adoption.
• Provide advanced technical guidance during the pre-sales cycle, including tender and audit support, workshop design, and solving complex integration and implementation challenges.
• Serve as the voice of the customer by translating real-world feedback into product requirements, documentation improvements, and roadmap input, especially for AI, security, and platform capabilities.
• Create and share reusable technical assets such as reference architectures, working examples, best practice guides, and internal enablement content to scale impact across regions.
• Mentor other Solutions Architects, contribute to global initiatives for the Centre of Excellence, and act as an external industry authority through thought leadership, standards participation, and ecosystem relationships.

Requirements

• Expert resonance for the most strategic aspects of GitLab's product and customer personas while empowering the field with domain knowledge.
• Deep hands-on expertise with AI, such as designing or implementing AI-powered solutions, advising on AI adoption, or acting as an AI subject matter expert for customers or internal teams.
• Experience in technical pre-sales, software consulting, or similar roles where you connect complex technology to business outcomes.
• Practical background in modern software development or operations, including CI/CD, DevSecOps practices, and related tooling.
• Knowledge of cloud computing concepts and architectures, and how cloud services integrate into secure, scalable application delivery.
• Ability to design and explain technical architectures that span multiple teams and phases of the software lifecycle, from planning through monitoring.
• Skill in leading technical evaluations and workshops (for example, proofs of value or solution design sessions) with diverse stakeholders, from engineers to executives.
• Strong communication, relationship-building, and stakeholder management skills, with the ability to act as a trusted advisor and customer advocate across sales, product, and engineering teams.
• Openness to learning and growth, with experience building new skills over time; candidates with transferable experience in adjacent domains (for example security, data, or cloud architecture) are encouraged to apply.

About the Team

This role sits within GitLab's global Solutions Architecture Centre of Excellence, our distributed team of subject matter experts focused on AI, application security, and monetization.

Our mission is to accelerate GitLab's market leadership by helping shape how customers adopt GitLab and partnering with Sales, Product, and Engineering to drive successful platform outcomes.

We collaborate asynchronously across regions, sharing best practices, reusable assets, and field insights that influence product direction and go-to-market motions.

As an AI-focused Solutions Architect on our team, you'll help tackle complex customer challenges around AI adoption, security, and value realization, while contributing to the technical standards, frameworks, and thought leadership that support GitLab's most strategic accounts.

How GitLab Supports Full-Time Employees

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

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You will help organisations move beyond static dashboards to governed, conversational, AI-powered analytics at the centre of the convergence of business intelligence, data platforms, and generative AI. Enterprise analytics is rapidly evolving from dashboards and static reporting to conversational, AI-driven decision platforms. Databricks AI/BI and Genie empower business users to securely interact with governed data using natural language, transforming the data platform into a true decision platform.

Key responsibilities include:

• Partner with Enterprise AEs to identify, qualify, and close AI/BI opportunities
• Engage C-level, analytics, and line-of-business leaders to modernise analytics strategies
• Displace or expand legacy BI platforms with AI-powered, governed analytics solutions
• Lead conversations around semantic governance, self-service analytics, and natural language data access
• Drive proof-of-value engagements and scale enterprise-wide adoption
• Align AI/BI initiatives to measurable business outcomes (productivity, speed to insight, revenue impact)
• Enable field teams and serve as a subject matter expert on modern analytics architectures

Requirements include:

• Enterprise sales experience in BI, analytics, data platforms, or AI/ML
• Strong understanding of modern analytics architectures and data governance
• Ability to sell to both technical and business stakeholders
• Executive presence and experience navigating complex buying cycles
• Passion for AI and the impact of GenAI on enterprise analytics
• Experience operating in a specialist or overlay sales model
• Ability to translate technical capabilities into clear business value
• 7+ years of Enterprise Sales experience, exceeding quotas in larger accounts

Preferred qualifications include:

• Experience with modern BI platforms such as Tableau, Power BI, Looker, or ThoughtSpot
• Familiarity with semantic layers, metrics stores, or governed data models
• Understanding of lakehouse architectures and cloud data platforms
• Exposure to GenAI, natural language interfaces, or conversational applications
• Consulting or solution design experience in customer-facing roles

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We're looking for a Monetization Services Analyst to join our growing team. This individual will help us improve user experience through accurate and timely onboarding of contracts and workflows, and deliver improvements in our integrated financial systems with business partners, financial colleagues, and engineers.

Responsibilities

• Onboard sold custom contracts into our billing systems with strong attention to detail and accuracy.
• Develop and manage scalable billing and collection processes for complex user agreements and new business operations.
• Build scalable and auditable onboarding processes for new and existing users.
• Partner with internal systems, global deal management, legal, sales ops, internal audit, go-to-market, engineering, and accounting teams to develop and improve processes for contract reviews and to anticipate changing business requirements.
• Partner with account managers to resolve user inquiries related to onboarding implementation, billing, and collections.
• Advocate for the customer to internal stakeholders. Share system feedback and insights with Sales, Product Management, Engineering, Support, and Legal on innovation and improvements needed to optimize the Stripe user experience.
• Help scope, build, and deliver continuous process improvements that enhance operations.

What You'll Do

You will:

• Be responsible for onboarding sold custom contracts into our billing systems.
• Work with legal contracts with strong attention to detail and accuracy.
• Develop and manage scalable billing and collection processes for complex user agreements and new business operations.
• Build scalable and auditable onboarding processes for new and existing users.
• Partner with internal systems, global deal management, legal, sales ops, internal audit, go-to-market, engineering, and accounting teams to develop and improve processes for contract reviews and to anticipate changing business requirements.
• Partner with account managers to resolve user inquiries related to onboarding implementation, billing, and collections.
• Advocate for the customer to internal stakeholders. Share system feedback and insights with Sales, Product Management, Engineering, Support, and Legal on innovation and improvements needed to optimize the Stripe user experience.
• Help scope, build, and deliver continuous process improvements that enhance operations.

Who You Are

We're looking for someone with 2+ years of experience in a client-facing role, ideally in customer success, consulting, financial services, account management, or sales, preferably working with technical products.

Minimum Requirements

• 2+ years of experience in a client-facing role, ideally in customer success, consulting, financial services, account management, or sales, preferably working with technical products.
• Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions.
• Ability to be detail-oriented while visualizing the larger impact of a series of transactions.
• Strong analytical skills and the ability to navigate data and people to find answers.
• Strong operating rigor, including organizational and time management skills.
• Ability to work well with a wide range of people, both internally and externally, including working with a team of sales and services peers.
• Motivation and flexibility to work well in a high-growth environment where things change quickly.

Preferred Qualifications

• Ability to trace process impacts from situation to end customers and business financial outcomes.
• Knowledge of or experience in the payments industry.
• Demonstrated professional experience using GSuite, Excel, and working with large data sets; experience with SQL is a plus.
• Demonstrated project management or consulting experience and the ability to work cross-functionally.
• A builder's mindset and a willingness to question assumptions and conventional wisdom.
• A passion for learning and solving problems through infrastructure and automation.

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Key Responsibilities:

• Partner with Account Executives and Account Managers to drive complex, multi-threaded sales cycles with strategic prospects.
• Create and present customized product demonstrations of Pave's End to End Compensation Management suite to prospective customers.
• Create and run compelling proof of concept trials with potential customers by defining success criteria and helping them achieve those goals.
• Conduct technical discovery sessions to uncover business pain points, technical requirements, and success criteria.
• Create and present technical proposals, proof-of-concept implementations, and ROI analyses.

Requirements:

• 5+ years of experience in sales engineering, solutions consulting, or similar.
• Strong understanding of enterprise SaaS operating systems (preferably experience with HRTech software).
• Proficiency in integrating and troubleshooting RESTful APIs and webhooks in client environments.
• Proficiency in at least one programming language (Python, Java, JavaScript, etc.).
• Prior experience in technology sales with start-up experience preferred.
• Track record of consistently meeting and exceeding revenue targets for your organization's Go-To-Market function.

Total Rewards Package:

• Meaningful equity
• Best-in-class medical, dental, and vision coverage
• Unlimited PTO
• Region-specific benefits designed around your life , not just your role
• Targeted cash compensation for this role: Tier 1: $133,000 (Base) + $57,000 (Variable) = $190,000 OTE; Tier 2: $119,700 (Base) + $51,300 (Variable) = $171,000 OTE; Tier 3: $113,000 (Base) + $48,500 (Variable) = $161,500 OTE

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This is a founding team: you will help us to build technical playbooks and define the processes and repeatable patterns needed for us to scale this emerging motion. You will champion our mission in the field, ensure world-class delivery, and bring insights back to our product and research teams on a regular basis.

You'll own engagements end-to-end, from SOW through production deployment. You'll work alongside Forward Deployed Engineers who build the technical solution, while you own product scoping, stakeholder management, value measurement, and the organisational complexity that comes with deploying AI agents in enterprise environments.

Responsibilities:

• Own the technical delivery plan for each engagement. Structure SOWs with clear scope, milestones, dependencies, success criteria, and value hypotheses. Translate customer business objectives into a sequenced roadmap that FDEs execute against.

• Lead technical discovery: map customer workflows, identify constraints, define MVP scope, and shape the solution architecture for custom agent deployments.

• Run day-to-day engineering execution and delivery across Anthropic and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.

• Own product scoping for field engagements: define the MVP, author requirements documentation, prioritise the engineering backlog, and manage scope against success criteria as requirements evolve.

• Own the customer relationship throughout delivery. Lead executive briefings, manage stakeholder communications across technical leads and procurement, and represent Anthropic's technical credibility with senior business and engineering leaders.

• Own value measurement and ROI: define impact hypotheses, set baselines and KPIs, run pre- and post-deployment measurement, and report outcomes to executive sponsors.

• Codify reusable solution patterns, evaluation frameworks, and technical playbooks. Extract what works across engagements and feed field signals back to Product and Research to improve our platform and models.

• Navigate enterprise and regulatory complexity: security reviews, legal approvals, procurement processes, compliance requirements, and organisational dynamics.

• Manage scope and change: handle evolving requirements, set expectations, negotiate contract modifications, identify risks early, and escalate with clear context when needed.

• Run delivery operations: sprint ceremonies, milestone reviews, and progress reporting.

• Travel to customer sites to build relationships, unblock delivery, and accelerate adoption (25–50% expected).

You May Be a Good Fit If You:

• Have 5+ years of customer-facing technical delivery leadership , this could be technical engagement management, technical program management, or technical product management, founders/startups, technical-adjacent backgrounds, professional services, consulting, or enterprise software.

• Have delivered AI, ML, or LLM-based agentic solutions into production. You understand solution patterns, integration approaches, and what breaks in real environments.

• Can lead architecture discussions with engineering stakeholders, evaluate technical trade-offs, and pressure-test technical decisions. You won't write production code, but you will own the technical direction of engagements alongside FDEs.

• Have a track record delivering complex, high-stakes technical projects for enterprise clients where outcomes depended on tight coordination and fast decision-making, ideally across multiple workstreams in regulated industries.

• Have executive presence , polished, credible, and comfortable representing Anthropic to senior leaders in high-stakes environments.

• Thrive in ambiguity and bring structure where none exists.

• Have a builder's mindset , you're here to create a function, not join one.

Strong Candidates May Also Have:

• Experience in financial services, healthcare/life sciences, or pharmaceutical verticals.

• Background at a Forward Deployed Engineering company or professional services and consulting firms.

• Exceptional understanding of LLM capabilities and limitations.

• Experience with regulated industries and compliance requirements.

• Experience managing delivery teams with embedded engineers at customer sites.

• Familiarity with AI agent frameworks, tool use patterns, and orchestration architectures.

Annual compensation range for this role is €190,000-€215,000 EUR.

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Key responsibilities include:

• Working with program teams to develop strategies to meet DCMA requirements
• Acting as primary liaison with DCMA personnel, managing correspondence, audits, and site interactions for programs under your purview
• Maintaining a clear, current, and strategic understanding of all DCMA engagements, site visits, and their connection to contract deliverables and overarching Anduril strategy
• Cultivating and sustaining a high-trust relationship with DCMA personnel through proactive, transparent communication

The ideal candidate will have a strong understanding of DCMA relationship management, executive risk communication, and internal program support & compliance readiness reviews.

Required qualifications include:

• Bachelor’s degree in Engineering, Business Administration, Operations Management, or similar field with 5-7 years of direct DCMA engagement
• Outstanding Program Management skills combined with the proven ability to operate in a nebulous environment
• Strong understanding of FAR/DFARS, AS9100, and defense quality frameworks
• Experience in Aerospace, Defense, Engineering, Manufacturing, or Quality in aircraft product development and complex production process management

Preferred qualifications include:

• Master’s Degree in Engineering or MBA
• 2+ Years of Management Consulting Experience
• 5-7 years of experience of process development based on federal regulatory requirements

The salary range for this role is $146,000-$194,000 USD.

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As we continue to grow, you will play a crucial role in analysing financial data, building models, and delivering insights to drive informed business decisions across revenue goals, sales capacity planning, deal desk and marketing spend returns. This role will work closely with cross-functional teams and collaborate with other members of the finance organisation to align go-to-market strategies with broader financial considerations.

Responsibilities:

• Provide expert guidance, recommendations, and influence to go-to-market stakeholders on financial strategies, investments, and resource allocation decisions, leveraging an in-depth understanding of the company's financials

• Partner cross-functionally to drive analysis, build financial models, and recommend business decisions across a variety of areas, such as revenue goals, sales capacity planning and key strategic initiatives

• Prepare and deliver clear, concise, and insightful financial reports, analyses, and forecasts, highlighting key trends, risks, and opportunities to facilitate informed decision-making to stakeholders and executives

• Collaborate with other members of strategic finance, FP&A, and accounting counterparts, helping to align go-to-market with broader financial strategies and considerations

• Establish and implement reporting dashboards and scorecards to track key operational and financial metrics

You may be a good fit if you have:

• 7+ years in experience across strategic finance, go-to-market finance, private equity, growth equity, venture capital, consulting, and investment banking

• Exceptional analytical skills with an ability to synthesise data into compelling insights and develop/maintain complex financial operating models

• Extraordinary problem-solving and critical thinking abilities to navigate complex financial challenges

• Comfort working cross-functionally and are adept at communicating complex financial information to non-finance audiences

• Excitement about working in a fast-paced, dynamic environment and adapt well to change

• Possess a bias towards action, strong work ethic, and have experience driving operational outcomes under tight timelines

• Strong relationship building, business judgment, process management, and communication skills

• Are passionate about Anthropic's mission to build safe, transformative AI systems

Strong candidates may also have:

• GTM Finance Business Partnership experience

• A combination of 3+ years in strategic finance, paired with several years prior across private equity, growth equity, venture capital, consulting, and investment banking

• Experience with consumption-based and/or complex business models

• High knowledge of and interest in effective go-to-market strategies including deal-desk management

• Background in AI, ML, or related technologies

The annual compensation range for this role is $235,000-$310,000 USD.

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Responsibilities:

• Develop the long-term vision, strategy, and day-to-day operations for Professional Services enablement at Stripe.
• Establish KPIs and analytics to track the impact of enablement initiatives and make data-driven decisions.
• Create and publish Professional Services enablement calendar.
• Communicate enablement strategies, program progress, and readiness metrics clearly and concisely to senior ProServ leadership.
• Collaborate with a globally distributed team across multiple time zones and serve as the crucial bridge between Product, GTM Enablement, Partners, and Professional Services leadership, ensuring all teams are aligned on enablement priorities and product readiness.
• Understand the role of consulting at Stripe so that you confidently build new training programs and content focused on soft skill enablement.
• Translate complex product capabilities into specialized learning paths and actionable enablement resources across Stripe’s technical landscape.
• Stay on the pulse of industry trends and competitive landscapes, adapting enablement priorities to maintain Stripe's technical edge.
• Build aesthetically superb courseware and documentation alongside scalable enablement assets (e.g., technical deep-dives, playbooks, certification programs, and hands-on technical labs).
• Orchestrate and collaborate with Subject Matter Experts (SMEs), including Product and Product Marketing, to curate high-impact technical content.
• Design and deliver comprehensive onboarding programs, ongoing training, and just-in-time learning resources to keep the Professional Services teams at the cutting edge.
• Cultivate a program of continuous peer-to-peer learning that empowers top-performing consultants to share best practices and field-tested technical solutions.
• Identify skill and knowledge gaps, then partner cross-functionally to build innovative enablement programs that drive measurable improvements in satisfaction, productivity, and revenue generation.
• Be a key advocate and support for change management and best practices throughout the organization.

Requirements:

• 10+ years of experience in a technical consulting or enablement role.
• Knowledge of adult learning principles and the ability to incorporate them into the curriculum.
• Proven track record of designing and delivering highly effective enablement programs that drive measurable improvements in sales and delivery performance.
• Strong project management skills with the ability to multitask, prioritize, and execute in a fast-paced environment.
• Excellent communication and presentation skills, with experience engaging both technical and non-technical stakeholders.
• Demonstrated ability to work cross-functionally and build productive relationships with teams across the organization.
• Passion for continuous learning and a solutions-oriented mindset.
• Experience with content creation, curation, and knowledge management platforms.

Preferred qualifications:

• Experience developing content for technical certifications.
• Professional experience using e-learning software and/or LMS.
• Experience working with payment industry and/or consulting.

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You'll partner closely with our Life Sciences team, which builds deep scientific partnerships with research institutions and identifies high-impact deployment opportunities. Your focus is on the clinical and operational side of these institutions,translating interest into commercial agreements, driving new pipeline independently, and expanding Claude's footprint across partner organizations.

You'll also collaborate with Account Executives covering affiliated universities to ensure a unified Anthropic presence and identify cross-sell opportunities where academic medical centers and universities share governance or procurement.

Academic medical centers typically don't have large internal development teams, so you'll be selling to buyers who are thinking about integration into clinical systems, EHRs, and operational platforms,not building from scratch.

Note: This role will evolve as we scale. You'll help define the coverage model for academic medical centers as the team grows, and the scope may sharpen over time as we build out dedicated verticals.

Responsibilities:

• Own the full sales cycle for academic medical centers,from prospecting and qualification through negotiation and close
• Build and manage a pipeline of net-new opportunities, targeting clinical leadership, CMIOs, CIOs, and operational executives
• Partner with our Life Sciences team to commercialize relationships and identify expansion opportunities across partner institutions
• Coordinate with Account Executives covering affiliated universities to navigate shared governance and procurement
• Navigate complex procurement processes, including BAAs, compliance reviews, and multi-stakeholder buying committees
• Develop deep expertise in how Claude can support clinical workflows, administrative operations, and care delivery
• Partner with Solutions Architecture to scope technical implementations and integrations
• Represent Anthropic's mission and values in every customer interaction

Primary Use Case Focus:

• Clinical Documentation: Ambient listening, note generation, discharge summaries, clinical decision support
• Operational Efficiency: Prior authorization, revenue cycle optimization, scheduling, patient communication
• Care Coordination: Care management workflows, transitions of care, population health
• Administrative Workflows: HR, finance, compliance, quality reporting

You may be a good fit if you have:

• 5+ years of enterprise sales experience selling into academic medical centers or large health systems
• Direct experience selling enterprise software to medical centers OR major medical equipment/devices
• Demonstrated ability to navigate complex, multi-stakeholder sales cycles with CMIOs, CIOs, and clinical leadership
• Comfort with technical conversations about APIs, integrations, and healthcare data standards (HL7, FHIR)
• Track record of building pipeline from scratch and closing net-new business
• Understanding of healthcare compliance requirements (HIPAA, BAAs, security reviews)
• Genuine curiosity about AI and its potential to improve healthcare delivery

Strong candidates may also have:

• Experience selling to both the clinical and IT sides of health systems
• Existing relationships with academic medical center leadership
• Background in clinical operations, health IT, or healthcare consulting
• Experience with EHR integrations and clinical workflow design
• Familiarity with AI/ML applications in healthcare

Compensation & Logistics:

• Competitive base + variable compensation
• Equity participation
• Location: San Francisco preferred; remote (US) considered for exceptional candidates
• Travel: ~25-40% depending on territory

Annual compensation range for this role is $290,000-$435,000 USD

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The HR Business Partner team is a key partner in helping scale the organisation and support its talented employees. We work closely with senior leaders and their teams with the full lifecycle of an employee from onboarding, career development, recognition, performance management, org design and more.

Responsibilities

• Strategize with managers on talent from recruitment strategy and skill needs, to employee relations, rewards and recognition, and employee morale and satisfaction.
• Regularly track people data and identify trends and patterns on hiring, attrition, employee feedback, and compensation.
• Partner with compensation and benefits teams in administering and evaluating our rewards programs, and ensuring employees are educated and familiar with our offerings. Identify areas we can continue to enhance and improve.
• Provide partnership in organisational design through re-orgs, management changes, levelling & titles, and data & reporting.
• Give critical and direct feedback to managers on areas of opportunity so they can continue to grow and lead at a high level. Understand their organisations and products, to better help influence your recommendations and guidance.

Basic Qualifications

• 6+ years as an HR generalist/HRBP with exposure/experience across other fields w/in HR or related discipline.
• Experience working in a fast-paced, high growth, dynamic business environment; experience in the tech industry and supporting technical teams highly desired.
• Strong problem-solving, critical/analytical thinking abilities.
• Outstanding interpersonal and influencing skills; demonstrated ability to develop relationships and influence at multiple levels within the organisation.
• Demonstrated ability to partner with team members outside of the US on global issues.
• Excellent communication (verbal and written) skills and organisational consulting skills.

Preferred Skills and Experience

• You are motivated by complexity and challenges.
• You are comfortable in ambiguity and can pull relevant components out of complex situations to connect the dots and make sound decisions.
• You are a high energy person and like fast paced, dynamic environments that evolve before they have to.
• You are competitive and like to win - together. You thrive off working with smart, creative people that challenge you to perform at a higher level and draw the best out of you.
• You have a high learning agility and press in to understand people dynamics, new business models and talent processes.

Compensation and Benefits

$160,000 - $215,000 USD

Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

ITAR Requirements

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorisations from the U.S. Department of State. Learn more about the ITAR here.

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The successful candidate will be able to manage a significant set of customers and use data and qualitative feedback to decide how best to engage resources to drive desired results. This position follows the Company's hybrid schedule, which currently requires employees to work in the office at one of the following locations a minimum of three days per week: Addison, TX or Durham, NC.

Key responsibilities include ensuring successful business outcomes for customers, understanding the unique complexity of customers, developing and maintaining relationships with customers, identifying opportunities for Tanium to be further integrated into customer business processes, and performing activities and data management to drive adoption and value against an agreed-upon plan with the customer.

The ideal candidate will be a highly organized self-starter who thrives in a fast-paced environment and is comfortable working in ambiguity. They will be curious, willing to learn from others in their discipline, their customers, and other roles at Tanium, and eager to contribute suggestions and ideas to further customer and Tanium goals.

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Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. Our platform combines global corporate cards and banking with intuitive spend management, bill pay, and travel software, enabling founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

As a Product Leader at Brex, you will be the driving force behind our Growth Product team , overseeing the thoughtful strategy and execution of team and technical systems to drive customer acquisition and onboarding. You will also collaborate closely with our Go-to-Market (GTM) teams to ensure seamless acquisition and onboarding for customers, particularly those with significant and complex spending needs.

Responsibilities

• Drive product and systems investments that improve GTM metrics such as CAC payback, pipeline conversion, and efficiency.
• Define and execute a multi-quarter Growth strategy in partnership with Engineering, Design, GTM, Marketing, Ops, and Data to deliver high-impact, scalable products with measurable business impact.
• Embed within Sales, Marketing, and Customer Success to identify workflow bottlenecks and lead automation and optimization initiatives.
• Analyze GTM funnel and conversion metrics to uncover insights and guide product priorities and roadmap decisions.
• Set clear goals, metrics, and success criteria for the Growth team, driving accountability to measurable outcomes.
• Manage and develop a team of Product Managers, fostering clarity, ownership, and a culture of high performance.
• Oversee core Growth Product and Engineering domains, including account scoring, TAM data, outbound automation, and GTM tooling.
• Align stakeholders around an aspirational 6–12 month roadmap that advances GTM efficiency and business growth.
• Ensure successful activation and implementation of customers initiatives by partnering with GTM and Customer Success to operationalize tooling and automations.
• Continuously refine activation based on feedback and performance data to drive faster time-to-value and sustainable adoption.

Requirements

• Relevant experience: 10+ years of experience in product management or management consulting, ideally with direct responsibility for or experience scaling B2B products and GTM systems, with a strong understanding of growth, GTM, and/or marketing pipelines.
• Analytical sense: You demonstrate a strong aptitude for and actively use data to inform your decision-making. Basic SQL proficiency is strongly preferred.
• Communication: You have proven experience working and communicating effectively with senior leaders and executives, and influencing stakeholders across departments and functions, including Engineering, Design, Marketing, Sales, CRMX/Business Systems, IT, Legal, and more. You excel at building trust and working relationships.
• Systems-thinker: You are a systems thinker, capable of thinking holistically across product, technical, and people systems to identify bottlenecks and opportunities for efficiency, automation, fraud prevention, and product growth within the payables ecosystem.

Compensation

The expected salary range for this role is $340,000 - $425,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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You will serve as a trusted advisor and operational force multiplier, bringing deep B2B SaaS expertise to help teams achieve revenue targets while building scalable frameworks that drive industry-specific customer success.

Key responsibilities include:

• Developing go-to-market strategies, motions, country/region prioritisation and sector focus and strategy

• Identifying industry customer needs, pain points etc. and sharing feedback cross-functionally to guide solution building across global teams

• Building and maintaining industry-specific value propositions, use cases, and sales playbooks

• Driving territory and account segmentation strategies based on industry characteristics and opportunity

• Establishing industry benchmarks and best practices to guide sales approach and prioritization

• Working with Finance on target setting, planning and bottom-up modeling

• Developing comprehensive industry frameworks that standardize how customers in each vertical derive value from our solutions

• Driving quarterly, semi-annual, and annual planning cycles for industry-focused GTM segments

• Analyzing industry-specific sales metrics and pipeline dynamics to develop proactive insights

• Partnering with Account Executives to evolve sales motions and industry best practices based on vertical nuances

• Continuously evaluating market opportunities, competitive positioning, and whitespace within target industries

• Leading collaboration across Strategy and RevOps, Sales Enablement, Strategic Finance, Product, and Marketing teams to ensure industry alignment

• Working with Product teams to communicate industry-specific feature requirements and market feedback

• Preparing executive-level materials including industry performance reviews, strategic planning sessions, and board updates

• Driving alignment across teams to ensure consistent execution of industry-specific go-to-market strategies

• Partnering with Marketing on industry-focused campaigns, events, and thought leadership initiatives

• Removing operational bottlenecks specific to complex industry sales cycles and compliance requirements

• Executing critical processes including strategic account transitions, industry-specific CRM configurations, and vertical market data management

• Optimizing sales technology stack and ensuring effective adoption of Salesforce and other sales tools

• Establishing sales process methodology, qualification criteria, and stage definitions for consistent execution

• Ensuring smooth operations across complex, multi-stakeholder sales motions typical in enterprise B2B software

The ideal candidate will have:

• 10+ years of experience in B2B SaaS or enterprise software, with focus on sales strategy, revenue operations, industry consulting, or commercial roles

• Deep expertise in one or more enterprise industry verticals with proven track record of driving growth in those markets

• Strong analytical capabilities with demonstrated ability to convert complex industry data into actionable insights and strategy

• Direct experience in commercial GTM roles selling or supporting sales of B2B software solutions to enterprise customers

• Proven experience designing territories, setting quotas, and building variable compensation plans for enterprise sales teams

• Track record of building sales capacity models, productivity frameworks, and headcount planning processes

• Extensive experience with enterprise CRM systems (Salesforce required) and business intelligence tools

• Proven ability to influence and partner with C-level stakeholders and senior sales leadership

• Track record of developing industry-specific frameworks, sales plays, and value propositions

• Bachelor's degree in business, economics, or related field

Strong candidates may also have:

• Experience at high-growth B2B SaaS companies, particularly in industry-focused GTM or vertical sales roles

• Background in AI/ML, cloud infrastructure, or enterprise software companies serving multiple industries

• Track record of scaling sales organizations through 3x+ growth periods in B2B software

• MBA or advanced degree

• Experience building industry-specific go-to-market motions from scratch

• Direct enterprise sales or sales engineering experience in complex, multi-stakeholder environments

• Experience with emerging technologies (AI, ML) in enterprise contexts

• Management consulting experience with focus on industry strategy or commercial excellence

Annual compensation range for this role is €140,000-€200,000 EUR.

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You will solve complex challenges across the software lifecycle by connecting GitLab, AI agents, security, and cloud-native capabilities to real business outcomes, guiding customers through digital transformation and modern software delivery.

Reporting into the Senior Director and acting as the AI subject matter expert on a team of specialists, you'll own technical strategy for strategic accounts, lead value stream and Proof of Value (PoV) engagements, and serve as the technical 'CTO' for your accounts.

In your first year, you'll be focused on driving successful platform evaluations and adoption as part of the pre-sales process, shaping AI-led solution architectures, influencing product direction with field feedback, and creating reusable assets and providing thought leadership for raising GitLab's technical bar globally.

Responsibilities

• Lead technical discovery, architecture design, demos, and end-to-end evaluations (POC/POV) to validate GitLab as the preferred agentic, AI-powered DevSecOps platform for prospects and customers.

• Drive AI-focused solution strategy as the team's AI subject matter expert, including competitive positioning and business value justifications.

• Own the technical strategy and influence Customer Success Plans for assigned accounts, acting as the 'technical CTO' to guide multi-team, multi-year transformation initiatives across the DevSecOps lifecycle.

• Collaborate with Sales, Customer Success, Product Management, Engineering, and Marketing to shape account strategies, inform territory planning, and ensure successful platform adoption.

• Provide advanced technical guidance during the pre-sales cycle, including tender and audit support, workshop design, and solving complex integration and implementation challenges.

• Serve as the voice of the customer by translating real-world feedback into product requirements, documentation improvements, and roadmap input, especially for AI, security, and platform capabilities.

• Create and share reusable technical assets such as reference architectures, working examples, best practice guides, and internal enablement content to scale impact across regions.

• Mentor other Solutions Architects, contribute to global initiatives for the Center of Excellence, and act as an external industry authority through thought leadership, standards participation, and ecosystem relationships.

Requirements

• Expert resonance for the most strategic aspects of GitLab's product and customer personas while empowering the field with domain knowledge.

• Deep hands-on expertise with AI, such as designing or implementing AI-powered solutions, advising on AI adoption, or acting as an AI subject matter expert for customers or internal teams.

• Experience in technical pre-sales, software consulting, or similar roles where you connect complex technology to business outcomes.

• Practical background in modern software development or operations, including CI/CD, DevSecOps practices, and related tooling.

• Knowledge of cloud computing concepts and architectures, and how cloud services integrate into secure, scalable application delivery.

• Ability to design and explain technical architectures that span multiple teams and phases of the software lifecycle, from planning through monitoring.

• Skill in leading technical evaluations and workshops (for example, proofs of value or solution design sessions) with diverse stakeholders, from engineers to executives.

• Strong communication, relationship-building, and stakeholder management skills, with the ability to act as a trusted advisor and customer advocate across sales, product, and engineering teams.

• Openness to learning and growth, with experience building new skills over time; candidates with transferable experience in adjacent domains (for example security, data, or cloud architecture) are encouraged to apply.

About the Team

This role sits within GitLab's global Solutions Architecture Center of Excellence, our distributed team of subject matter experts focused on AI, application security, and monetization.

Our mission is to accelerate GitLab's market leadership by helping shape how customers adopt GitLab and partnering with Sales, Product, and Engineering to drive successful platform outcomes.

We collaborate asynchronously across regions, sharing best practices, reusable assets, and field insights that influence product direction and go-to-market motions.

As an AI-focused Solutions Architect on our team, you'll help tackle complex customer challenges around AI adoption, security, and value realization, while contributing to the technical standards, frameworks, and thought leadership that support GitLab's most strategic accounts.

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Stripe Professional Services provides a rapid path to success and ongoing value for our users. Our Engagement Managers utilize Stripe's proven Implementation Methodology coupled with their project leadership expertise, to guide and enable users and partners to successfully integrate Stripe's solutions rapidly while delivering immediate impact and measurable value.

Responsibilities:

• Own all facets of the relationship with the User - Our Engagement Managers provide overall vision and direction throughout the program/project lifecycle for Stripe's most complex user engagements. They are the single point of contact for the Stripe internal organization and for the user program/project management counterparts as it relates to the in-flight implementation to help lead and drive collaboration, knowledge sharing, issue resolution and decision-making.

• Accelerate time to value - Rigorous program/project management and quality assurance practices lead to implementation efficiencies that generate cost savings and speed of business outcomes. Engagement Managers are seasoned leaders who build high-performing project teams, accelerate time to value, and drive rapid and effective program decision-making by proactively managing the integration of Stripe's products into the user's application/technical architecture, test and change management strategies and transformation timelines.

• Deliver Program / Project Management expertise & innovation - Engagement Managers deliver program/project management expertise based on experience, continuous learning, and in-depth knowledge of Stripe's products and implementation best practices. They drive innovation and adoption of deployment practices, provide product adoption insights and help users achieve the maximum value from their Stripe investment. In addition to this, they play a pivotal role in the continuous improvement and enablement of the Stripe Implementation Methodology and it's associated tools, templates and processes

• Manage scope, time, cost and quality - The Engagement Manager provides well-established program/project governance to manage requirements in line with the agreed scope and business objectives. This is made possible through effective balance of time, cost, and quality via proactive program planning focused on business outcomes.

• Mitigate and Manage risk - Engagement Managers are responsible for providing proactive risk assessment, prevention and mitigation plans and the efficient identification, tracking, and resolution of issues and decisions using established tools and templates with internal and user stakeholders. Engagement Managers are the primary interface between the user and Stripe's Product and Engineering teams to drive implementation alignment to the forward roadmap and future capabilities.

• Provide Program / Project Governance - Leading into and throughout the Implementation Program and associated projects, the Engagement Manager will work in concert with the User's assigned Program / Project Manager to instantiate and execute on the agreed Program / Project Governance model and related Stakeholder Management and Communications plan

• Close out the project - Upon project completion, Engagement Managers ensure a smooth transition of the implemented Stripe capabilities into operation for the user. This includes complete knowledge transfer and the handover to Stripe Support

• Engage as part of a thriving internal Engagement Management Community - Our Engagement Managers actively participate in a global community of practitioners to continually evolve and improve the way in which Stripe leads and supports our Users through high impact and complex implementations of Stripe's payment infrastructure

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements:

• 7+ years of experience working with enterprise level strategic users on complex technology or business transformation programmes with a track record of top performance or a related field

• Ability to understand complex business requirements and craft tailored solutions

• Ability to quickly learn and explain technical concepts to Stripe's largest Users in a way which they will understand. Some may be deeply technical. Others may be more business focussed, so you'll need to talk to Users in a language they can understand

• Proven program management skills and experience

• Strong critical thinking skills, including the ability to identify suboptimal processes and drive more efficient ways of working

• Ability to recognize repeated user-facing issues and build scalable solutions

• Superior verbal and written communication skills

• Ability to operate independently in a highly ambiguous and fast-paced environment

• Demonstrated ability to engage with and lead executive stakeholders and key decision makers on the User side to drive towards an agreed outcome

• Experience in working with or in complex Enterprise organizational and decision making structures

• An ability to work collaboratively with and influence Stripe's Product and Engineering teams to advocate for our Users and continuously shape the forward roadmap of Stripe's applications

• Apply structured problem-solving and stakeholder management frameworks , drawing on experience from complex, multi-workstream client engagements to drive programme clarity, alignment and outcomes

Preferred qualifications:

• This role is well-suited for professionals with a background in management consulting, technology advisory, or professional services, who are looking to bring their client engagement expertise to a high-growth technology environment.

Industry certifications to ensure project success. Typical certifications include:

• Certified ScrumMaster

• PMP or PRINCE2 Certification

Prior experience in the payments industry

A familiarity with the integration and testing of APIs

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Okta secures AI by building the trusted, neutral infrastructure that enables organisations to safely embrace this new era.

We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work.

The Team

Technical Account Management (TAM) is a global team that owns Auth0 customer success within Okta’s broader Customer Success team. We collaborate with Auth0’s customers to share knowledge, and best practices and make recommendations to continuously innovate around identity and security.

As our customer’s strategic identity coaches, we are Auth0 product experts, and we enable Auth0's worldwide growth by educating existing customers and ensuring they are happy and successful.

We share our technical and product expertise with customers through presentations, demonstrations, technical evaluations, and ongoing recommendations on Auth0 and industry best practices.

The Opportunity

A TAM specializing in enterprise identity, including the Auth0 product and adjacent technologies. The TAM will provide Okta’s customers with strategic technical guidance over the comprehensive suite of products and features available at Okta.

They are held in high regard as a technical expert for how Okta’s solutions translate to business value. They are also held in high regard for their ability to understand the code that makes up identity authentication pipelines, Auth0, after all, is developer-friendly.

The TAM specialization calls for an understanding of hybrid scenarios that capitalize on Auth0’s ability to manage authentication, authorization, and lifecycle management capabilities for consumer SaaS, business-to-consumer (B2C), and general CIAM applications.

The opportunity is that as an Auth0 TAM you will get to guide some of the world's largest companies in their strategic identity journey at the same time as being an Auth0 champion!

What you’ll be doing

Fully own the account management function as an Auth0 TAM. This includes the business and the technical side

Advise customers on best practices and product adoption in a post-sales capacity

Be comfortable with a number of personas including but not limited to CISO, Product Owner, CMO, developers, etc., with an account portfolio of strategic accounts

Have a deep interest in the security space and where the industry is headed particularly from a CIAM perspective.

Earn customer trust by understanding their goals and use cases, and recommend best practices relating to process changes, product adoption, configuration, and additional features to meet requirements

Maintain focus on increasing subscription adoption, customer satisfaction, and retention

Review customer architectures and Auth0 configurations to ensure they are enhancing security posture and capturing ROI as Auth0 releases new features and functionality

Establish strong personal relationships on key accounts with decision-makers and stakeholders

Establish strong relationships internally, too as part of a larger collaborative team

Participate in content creation for both internal and external enablement of staff and customers

What you’ll bring to the role

7+ years of total experience in information technology, with at least 3 years of hands-on experience as a Technical Account Manager (TAM) or comparable practitioner role in the IAM space

Working proficiency in the following core IAM areas:

Technologies and protocols to support identity federation and robust access control models, including concepts such as SAML 2.0, WS-Federation, OAuth, OpenID Connect, etc.

Legacy applications in a hybrid IT environment with non-standard applications (i.e. those that do not support modern identity federation protocols)

Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc)

Consumer and/or SaaS application deployments

Security and performance monitoring, and 3rd party signals integrations (SEIM, MDM, WAF, etc)

Familiarity with IAM solution providers is strongly desired.

Strong background in any of the following: Technical Account Management, Technical Consulting, Product Management, Solution Architect, or a similar role

Understanding of common software development practices, including concepts such as SDLC, CI/CD, Containerization, etc.

Ability to code in Javascript

Understanding of identity and surrounding technologies, including concepts such as encryption, PKI, RSA, etc.

Strong business acumen, history of success owning enterprise segment customer relationships and escalations

Excellent communication skills. Ability to set expectations and communicate goals and objectives with customers at various levels, from a developer to a CISO

Ability to track and influence customer behavior and health metrics across a portfolio of accounts

This position will be located in London or Barcelona and will have some travel required (under 50% of the time)

BA/BS/MS or related discipline or equivalent work experience required

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You will combine prior experience in partnerships/channel sales with the unique technology, partnerships, and market opportunity at Brex. Some of our engagement models include embedded card integrations, reseller motions, and co-sell relationships. You will be deeply integrated with Product, Engineering, Sales, Product Marketing, Legal, and other teams.

This is a full-stack BD role - you will lead the entire partnership lifecycle from sourcing and contracting through to product integration and activation of the first 50 customers. You'll collaborate cross-functionally to structure bespoke embedded payment solutions, develop joint go-to-market plans, and ensure Brex's platform is deeply embedded in our partners' workflows.

Responsibilities:

• Proactively identify and source net-new partners while expanding existing partner relationships through end-to-end execution,sourcing, business case creation, legal contracting, product integration, and early customer activation
• Develop strategies for partner acquisition and expansion, identifying new verticals, market segments, and GTM pathways to support Brex’s “bend the curve” growth goals
• Collaborate with Product, Engineering, Legal, Finance, Sales, and Marketing teams to launch complex integrations and activate early usage
• Navigate ambiguity, distill complexity into actionable decisions, and take initiative in new, undefined opportunity areas
• Transition-activated partnerships to scaled go-to-market execution and performance tracking in collaboration with AE teams
• Support Brex’s growth into strategic customer segments through targeted partnerships instead of fixed vertical ownership

Requirements:

• Experience at a high-growth startup
• 6+ years of experience in strategic partnerships/sales in B2B industry
• Proven track record of revenue responsibility, exceeding quota targets and achieving strategic objectives
• Strong ownership mindset and accountability for outcomes
• High energy and creativity, with a passion for building relationships and thriving in hands-on, self-starter environments
• Comfortable managing multiple workstreams in a fast-paced, constantly evolving environment while maintaining clarity and focus
• Business acumen spanning the range from strategic mindset (view of market dynamics, partner value propositions, strategic negotiations) to tactical initiatives to build the business
• Self-starter with a drive to win by serving customers and growing revenue
• Up to 25% travel required

Bonus Points:

• Strong preference for candidates with founder experience or hybrid backgrounds combining strategy, product, and GTM
• Payments or embedded finance experience
• Experience integrating financial products into SaaS or workflow platforms
• Background in management consulting with operating experience in startups

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Work within this role includes quick-turn operational fire-fighting, solving messy problems, redesigning and implementing processes, and leading high-impact strategic projects. financial and operational functions of the Industrial & Special Programs organization.

The ability to establish and cultivate collaborative partnerships across internal stakeholders to enable the delivery of solutions Help manage a team of professionals, providing guidance, training, and support. Establish and maintain relationships with Anduril counterparts to share best practices and ensure alignment with companywide initiatives. Develop and review internal policies standard operating procedures and provide recommendations and corrective actions to the process owners . Manage and coordinate with the Security Education and Training lead to develop and deliver training and awareness materials through a variety of platforms fostering a culture of security awareness and vigilance.

You are self-driven and relentlessly proactive. You don’t need someone to tell you to “move”. You just move. We’d rather have to tell you to slow down than to speed up.

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

As a Senior Solution Engineer, you will work closely with our prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. Your technical expertise in Cloudflare’s global distributed network and technology will allow you to find best-fit solutions for prospects, to train and onboard new customers via video-conference or in person, through documentation, and to support the long-term success of the customer.

Responsibilities

• As critical members of Cloudflare’s sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.

• In business generation and expansion, you’ll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).

• For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance on internet security and performance.

Requirements

• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) or a desire to expand those skills.

• Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.

• Familiarity with Zero Trust Framework and SASE related concepts.

• 6 years plus of experience in a customer-facing sales or consulting role.

• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts.

• A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.

• Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.

Desired

• You've built web applications before, or contributed to existing web applications in a meaningful way.

• You understand the role of a firewall, the difference between L3, L4, and L7 firewalls, and that ‘ACL’ doesn't always mean Anterior Cruciate Ligament.

• You're not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser’s web inspector.

• You can describe the differences between CSRF, XSS, and SQLi in detail, and Cloudflare's role in defending against them.

• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2.

• An undergraduate degree in Computer Science, Engineering or a related field.

Bonus Points

• Graduate-level degrees in Computer Science, Engineering or related fields.

• Certifications

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Location: Remote - US

At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day.

As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding.

Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Join the team as Twilio's next Strategic Account Executive 4!

About the Job

This position is needed to lead relationships with our growth and mid-market Communications platform customers who consume our messaging, voice and email services.

You will be directly responsible for protecting and growing Twilio's communications business across your assigned customers.

As an Associate Strategic Account Executive, you will drive highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses.

This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations.

Responsibilities

In this role, you'll:

Manage and expand some of our most important Regulated Verticals customer accounts.

Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.

Partner closely with other Twilio teams to identify new revenue opportunities within your Regulated Verticals account portfolio.

Serve on a cross-functional account team with representatives from product, finance, support, and services teams.

Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.

Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.

Generates and maintains an accurate sales pipeline and forecast utilizing our CRM, Salesforce

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.

If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.

We are always looking for people who will bring something new to the table!

*Required:

Possess a total of 5 years of sales experience, with a minimum of 1 year dedicated to major account or strategic sales.

Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.

Accountable for relationship management, cross sells, upsells and solutions consulting.

Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.

Analytical account development strategy based on using data to find opportunities and prove value.

Demonstrated track record of managing business forecasts and financial models.

Entrepreneurial mindset with appetite to define process and build programs.

Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers.

Excellent verbal and written communication skills.

Bachelor’s Degree or equivalent years of experience.

Desired:

Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.

Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.

Software, SaaS, CPaas or PaaS selling experience

Location

This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other.

For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.

Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State.

The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

Based in Colorado, Hawaii, Minnesota or Vermont: $132,192.00 - $165,240.00.

Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536.00 - $174,420.00.

Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880.00 - $183,600.00.

This role may be eligible to participate in Twilio’s equity plan.

All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

This role is eligible to earn commissions.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until April 16, 2026, but may change based on business needs.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things.

That's why we seek out colleagues who embody our values , something we call Twilio Magic.

Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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We're looking for a Partner Solutions Architect to join the Field Engineering team and help scale dbt's partner go-to-market motion across North America. This role is focused on building technical and commercial momentum with both consulting and technology partners.

As a Partner Solutions Architect, you will work closely with Partner Development Managers to drive partner capability, field alignment, and pipeline across strategic SI and consulting partners as well as key technology partners such as Snowflake, Databricks, and Google Cloud. Internally, this role sits at the intersection of Field Engineering, Partnerships, Sales, Product, and Partner Marketing.

Responsibilities

• Partner closely with North America Partner Development Managers to execute joint GTM plans across technology and SI/consulting partners.
• Build trusted technical relationships with partner architects, sellers, and practice leaders
• Run partner enablement sessions, workshops, office hours, and hands-on technical trainings to improve partner capability and field readiness
• Support account mapping and seller-to-seller alignment between dbt and partner field teams to uncover and accelerate pipeline
• Help create and refine repeatable sales plays across themes like core-to-cloud migration, modernization, AI-ready data foundations, marketplace, semantic layer, and partner platform adoption
• Support partner-led and tri-party pipeline generation efforts including QBRs, innovation days, lunch-and-learns, hands-on labs, and local field events
• Equip partner teams with the technical messaging, demo narratives, architectures, and customer use cases needed to position dbt effectively
• Collaborate with dbt Account Executives, Sales Engineers, and regional sales leadership to drive co-sell execution in target accounts
• Act as a technical bridge between partners and dbt Product / Engineering by surfacing integration gaps, field feedback, competitive insights, and roadmap opportunities
• Serve as an internal subject matter expert on dbt’s major technology partner ecosystem, especially Snowflake, Databricks, and Google Cloud
• Contribute to the scale motion by helping build collateral, playbooks, enablement assets, and best practices that raise the bar across the broader Partner SA function

Requirements

• 5+ years of experience in solutions architecture, sales engineering, consulting, partner engineering, or another customer-facing technical role in data and analytics
• Strong hands-on background in SQL, data modeling, analytics engineering, and modern data platforms
• Ability to clearly explain modern data stack architectures and how dbt fits across warehouses, lakehouses, semantic layers, and AI-oriented workflows
• Experience translating technical capabilities into clear business value for both technical and non-technical audiences
• Comfort operating in highly cross-functional environments across Sales, Partnerships, Product, and Marketing
• Strong presentation, workshop, and facilitation skills, including external enablement and customer-facing sessions
• Proven ability to drive outcomes in ambiguous, fast-moving environments with multiple stakeholders
• Experience supporting complex enterprise buying motions, proof-of-value work, or partner-influenced sales cycles
• Strong written communication skills for building collateral, technical narratives, and partner-facing content
• A collaborative mindset and a desire to help scale best practices across a growing team

What will make you stand out

• Experience working directly in partner, alliance, or ecosystem roles
• Experience with Snowflake, Databricks, BigQuery / Google Cloud, AWS, or Microsoft Fabric in a GTM or solutions context
• Experience enabling systems integrators, consulting firms, or technology partner field teams
• Familiarity with cloud marketplace motions, co-sell programs, and partner-sourced pipeline generation
• Prior experience with dbt, analytics engineering workflows, or adjacent tooling in transformation, orchestration, governance, or metadata
• Strong instincts for identifying repeatable plays that connect enablement activity to measurable pipeline outcomes
• Ability to influence both strategy and execution, from partner messaging and field enablement to product feedback and GTM refinement
• A track record of building credibility quickly with partner sellers, partner architects, and internal field teams

Benefits

• Unlimited vacation (and yes we use it!)
• Pension coverage
• Excellent healthcare
• Paid Parental Leave
• Wellness stipend
• Home office stipend, and more!

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In this role, you will partner with leadership and teams from across the business , from our engineering and manufacturing teams to our IT, Security, and G&A teams to our core internal operations teams , to unpack ambiguous problems and build lasting, scalable solutions.

Your work will vary from quick-turn operational fire-fighting, building and redesigning processes, to leading high-impact and specialized projects , all in the mission of growing one of our newest Business Lines at Anduril.

The Operations team for Intelligence Systems at Anduril has three primary responsibilities:

• Standing up the operational processes for our Program Execution team.

• We're expanding our footprint across 3x locations and the Operations team is the glue across cross-functional teams (Program Execution, IT, Security, Facility Operations, Engineering, Manufacturing) at Anduril to execute the expansion flawlessly and with speed.

• Special projects. We are frequently pulled into high priority problems that must be solved, but do not fall neatly into the purview of an existing person’s job description.

Much of the time, these core responsibilities go hand-in-hand.

As Portfolio Operations, you will be critical to supporting all of these responsibilities.

While the Intelligence Systems team will be your team, you will often be working across the business, working cross-functionally with leaders and teams throughout the organization to solve messy problems, set up new processes, capture data, action upon it, and enable others to do the same.

Required qualifications include:

• Currently possesses and is able to maintain an active U.S. Top Secret security clearance

• 5+ years of experience in management consulting, internal operations, or business operations role.

• Project management experience including: requirements gathering, analysis, design, testing, deployment, training, and delivery.

• Self-driven and relentlessly proactive.

• Lean into acknowledging your weaknesses and take the idea of feedback and growth seriously.

• Get energy from being a thought partner for others and it excites you to spend time translating problems into proposed solutions, and to then going and executing on them.

• Highly analytical and love solving complex, cross-functional problems in a people centric way.

• Both high ownership and low ego, approaching everything with strong outcome orientation and high humility.

• Discerning, have an aptitude for rapid learning, and assimilating new information to swiftly become proficient in unfamiliar subject areas and technologies.

• Tactical and don’t only sit at a 30,000 foot level.

• Comfortable communicating broadly and having a lot of eyes on your work.

This role can at-times require comms to large groups and senior leadership.

Preferred qualifications include:

• Business Process Analysis: Analyze and document business processes, workflows, and system requirements to support AIS objectives and compliance needs, ensuring alignment with industry best practices.

• Requirements Gathering: Gather, validate, and prioritize requirements from internal stakeholders and government clients, ensuring deliverables align with project scope and strategic goals.

• Documentation Development: Develop and maintain comprehensive process documentation, business requirements documents, and functional specifications to support project execution.

• Data Analysis: Conduct advanced data analysis to identify trends, performance metrics, and opportunities for operational improvements, providing actionable insights to stakeholders.

• Visual Communication: Create high-quality strategy and operations presentations that distill complex program data into clear, compelling visuals for leadership and client presentations.

• Stakeholder Liaison: Serve as a primary liaison between technical teams, TPMs, and AIS stakeholders to foster clear communication, alignment, and collaboration on project objectives.

• Vendor Management: Manage relationships with business partners (subcontractors, consultants, vendors) to ensure quality, timely delivery, and adherence to contractual obligations.

• Performance Monitoring: Monitor business partner performance and provide recommendations for improvement.

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You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products.

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:

• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates
• KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression

What we look for:

• 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
• Track record of overachievement against quota, Goals or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

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You will embed structured launch enablement into the product development lifecycle, ensuring delivery discipline, cross-functional coordination, and measurable impact are built into every release. This includes leading early access and beta programs, driving feedback loops, and translating technical product changes into clear operational plans for internal stakeholders and external customers.

You will operate at the intersection of Product, Engineering, Design, GTM, Support, Legal, and Compliance to ensure alignment, risk visibility, and customer readiness. Your work will directly influence how effectively Brex brings new capabilities to market and scales them with clarity and confidence.

As a Product Operations Associate, you will: Act as the primary operational partner to Product, Engineering, and Design within your domain Embed launch enablement into planning and release processes Establish and maintain delivery discipline, dependency visibility, and risk tracking Define and track success metrics in partnership with Product and Data Drive structured communication and alignment across internal stakeholders Ensure documentation standards and release communications are clear and scalable Surface cross-functional impacts and escalate risks as needed Identify operational gaps and implement durable process improvements

Requirements: 2+ years of experience in program management, product operations, business operations, consulting, or a related field Experience participating in or managing cross-functional projects and process improvements Proven ability to develop and maintain strong cross-functional relationships across Product, Engineering, Design, and operational teams Proficiency in defining, interpreting, and communicating key metrics that drive business success Experience establishing and maintaining structured operating frameworks, including product launches throughout the lifecycle Ability to balance competing priorities and manage time effectively in a fast-paced environment Strong written and verbal communication skills, with the ability to translate complex or technical material to both internal and customer-facing audiences High ownership mindset, strong attention to detail, and ability to manage data with a high degree of accuracy Self-motivated with demonstrated critical thinking and problem-solving capabilities Familiarity with tools such as Snowflake, Looker, Jira, or similar data and workflow platforms

Bonus points: Experience supporting product launches from early development through GA Background in fintech, payments, or other regulated industries Experience partnering closely with customer-facing teams such as GTM or Support Interest in improving operational tooling or documentation systems

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This is a high-visibility role for a marketing-first strategist who can also engage credibly across the full GTM spectrum, requiring deep expertise, sharp business acumen, and the ability to operate with a high degree of autonomy across a sophisticated book of business.

You will own the strategic relationship with your customers end-to-end, bringing together marketing expertise with a strong understanding of GTM dynamics to design strategies that drive measurable outcomes.

This is not a transactional role , it demands a consultant's mindset, a marketer's instincts, and a strategist's ability to connect the dots across complex organizations.

Responsibilities:

Strategic Advisory & Consulting

Serve as the primary strategic advisor and media expert for a portfolio of ZoomInfo's highest-priority marketing customers

Lead custom end-to-end Engagement Track consulting series , spanning planning, strategy, education, and framework design , tailored to each customer's unique business objectives

Provide expert recommendations across audience building, creative direction, media planning, full-funnel marketing strategy, and GTM efforts beyond advertising

Navigate and build relationships across GTM personas such as marketing, sales, and operations within customer organizations, adapting your approach and recommendations to each stakeholder's priorities and goals

Represent ZoomInfo as a subject matter expert in customer-facing engagements and executive recurring business reviews alongside your account team partners

Campaign Performance & Spend Growth

Own Ad Spend Usage, credit consumption and platform adoption and growth across your book of business, with a focus on performance-led, sustainable expansion

Conduct Advertising Performance Reviews, translating complex performance data into clear, actionable insights and concrete next-step recommendations

Meet regularly with customers to review campaign performance, drive optimizations, and identify growth opportunities

Accelerate adoption through strategic guidance, activation planning, and hands-on consultation

Cross-Functional Collaboration

Partner with cross-functional teams such as sales, onboarding, account management and customer success, to align adoption outcomes and deliver value

Collaborate with Account Managers on growth strategy grounded in customer performance and value realization

Surface customer insights and performance trends to internal teams to inform product, enablement, and go-to-market decisions

What You Bring:

7–10 years of experience in digital advertising, ad strategy, sales and GTM consulting

Proven experience in a high-visibility, strategic client-facing capacity within SaaS, professional services, or consulting environments

Demonstrated ability to engage and build credibility across marketing, sales, and operations personas , tailoring strategy and communication to each audience

Deep understanding of DSPs and the ability to articulate their value in business-outcomes-driven terms to both technical and executive stakeholders

Strong track record of translating complex business goals into actionable, measurable GTM strategies

Experience managing complex, multi-stakeholder engagements with competing priorities and high expectations

Excellent communication skills across written, verbal, and executive presentation formats

High degree of autonomy, organizational rigor, and comfort navigating ambiguity in a fast-paced environment

A genuine passion for strategic problem-solving, marketing performance, and delivering measurable customer value

This role is a hybrid in-office position, with an expectation of 3 days in office and 2 days at home. Some travel will be required for this role, including occasional trips to client sites, meetings, or company events as needed.

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Your work will vary from quick-turn operational fire-fighting, building and redesigning processes, to leading high-impact and specialized projects. The Operations team for Intelligence Systems at Anduril has three primary responsibilities:

• Standing up the operational processes for our Program Execution team.
• Expanding our footprint in Reston and ensuring internal operations are humming.
• Special projects that require a creative solution.

You will be critical to supporting all of these responsibilities while working across the business, working cross-functionally with leaders and teams throughout the organization to solve messy problems, set up new processes, capture data, action upon it, and enable others to do the same.

• Own operational projects end-to-end, from definition to implementation.
• Execute analyses on short timelines to get answers quickly, while also owning more scalable solutions that will make Intelligence Systems successful in the long term.
• Project manage across many stakeholders.
• Work across functions and learn Anduril's business top-to-bottom.
• Set up structures and processes that enable the Division to scale our people and physical footprint, while ensuring mature programs are operating at peak efficiency and impact.
• Design, implement, and maintain effective procurement and inventory controls.
• Plan, organize, and execute all-hands meetings, team-building activities, and other internal events.

This role requires a strong ability to work independently, be self-driven, and proactively step into the gap to offer solutions. You should be comfortable communicating broadly and having a lot of eyes on your work.

The salary range for this role is $146,000-$194,000 USD, and highly competitive equity grants are included in the majority of full-time offers.

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You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. As a DSA, you will help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products.

This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a Field Engineering Director in Japan.

The impact you will have:

• Engage with the Solutions Architect to understand the full Use Case Demand Plan for prioritised customers.
• Lead the Post-Technical Win technical account strategy and execution plan for the majority of Databricks Use Cases within our most strategic accounts.
• Be the accountable technical leader assigned to specific Use Cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks.
• You will be the first contact for any technical issues or questions related to production/go live status of agreed upon Use Cases within an account, oftentimes services multiple use cases within the largest and most complex organisations.
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise.
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services resources on the delivery of PS Engagement proposals.
• Navigate Databricks Product and Engineering teams for New Product Innovations, Private Previews and Upgrade needs.
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:

• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment Eg. Cloud Cost control, Tuning & Optimisation
• Executive and operational governance
• Provide internal and external updates
• KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM.

What we look for:

• 8+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with our customers.
• Programming experience in Python, SQL or Scala
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related distributed data systems
• A understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
• Track record of overachievement against quota, Goals or similar objective targets

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In this critical role, you will collaborate with stakeholders across People, Payroll, IT, Finance, and international offices to optimize and scale our HR systems and processes. This role is ideal for someone who is passionate about solving complex business challenges, driving innovation through automation, and delivering a best-in-class user experience.

Key responsibilities include:

• Lead full lifecycle Phase X implementations of Workday HCM and Workday Talent or Workday Benefits
• Conduct discovery sessions to gather, analyze, and document business requirements
• Translate requirements into scalable Workday configurations
• Provide strategic recommendations aligned with HR best practices
• Serve as a Workday subject matter expert (SME), with strong knowledge across multiple modules HCM and Workday Talent or Workday Benefits

Required skills and qualifications include:

• 5+ years of Workday Functional consulting experience
• One or Multiple full lifecycle implementations of Workday HCM and Benefits/Talent
• Strong expertise in either Workday Talent (Performance, Succession, Career, Talent Review), or Workday Benefits (Plans, Eligibility, Open Enrollment, Life Events)
• Deep knowledge of Workday business process configuration
• Strong knowledge of Microsoft Excel, including advanced formulas, PivotTables, data analysis, charts, and reporting
• Experience with security configuration and reporting
• Strong client-facing consulting and workshop facilitation skills
• Hands-on experience developing and enhancing custom reports and dashboards in Workday
• Strong proficiency in EIB (Enterprise Interface Builder), and Report as a Service (RaaS) integrations
• Strong proficiency with Workday Calculated Fields
• Strong analytical and problem-solving skills, with the ability to propose and implement scalable solutions
• Excellent interpersonal and communication skills, with the ability to translate complex technical concepts to business audiences
• Comfortable working in a fast-paced, diverse, and collaborative environment
• Eagerness to learn and expand Workday knowledge across additional modules or areas of functionality

Preferred skills include:

• Workday Pro or Workday Certification in HCM and/or Talent/Benefits
• Experience with global HCM implementations
• Background working in mid-to-large enterprise environments or consulting firms
• Experience with SOX compliance, data governance, and audits

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As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in Digital Native customers.

You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon.

This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation.

You will report directly to a DSA Manager within the Field Engineering organization.

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers

• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts

• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks

• Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organisations

• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise

• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals

• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs

• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:

• Main use cases moving from 'win' to production

• Enablement / user growth plan

• Product adoption (strategy and activities to increase adoption of Databricks' Lakehouse vision)

• Organic needs for current investment (e.g. cloud cost control, tuning & optimisation)

• Executive and operational governance

• Provide internal and external updates

• KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression to your Technical GM

What we look for:

• 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers

• Programming experience in Python, SQL or Scala

• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role

• Understanding of solution architecture related distributed data systems

• Understanding of how to attribute business value and outcomes to specific project deliverables

• Technical program, or project management including account, stakeholder and resource management accountability

• Experience resolving complex and important escalation with senior customer executives

• Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects

• Track record of overachievement against quota, Goals or similar objective targets

• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience

Can travel up to 30% when needed

Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Local Pay Range $180,000-$247,500 USD

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