Partner Solutions Architect · Twilio

Sat, 25 Apr 2026 20:56:55 GMT
Engineering

Twilio · Remote - Brazil · remote

Join the team as Twilio's next Partner Solutions Architect.

This position is needed to act as a lead technical strategic advisor for our most strategic partners in the LATAM region, ensuring they have the technical vision and enablement to build world-class solutions on the platform.

In this role, you will maintain alignment with internal GTM teams to drive regional success and serve as a Subject Matter Expert to help shape our global partner strategy and product roadmap.

Responsibilities:

Drive technical enablement and readiness across strategic partners to ensure long-term architectural self-sufficiency.

Partner with regional GTM teams to embed partner implementation strategies into early-stage planning and business alignment.

Architect scalable, secure solutions that integrate products into complex enterprise technology stacks.

Act as a technical bridge between the partner community and Product teams to influence global roadmaps.

Create reusable solution assets and technical documentation that help partners scale adoption.

Qualifications:

8+ years of experience in technical pre-sales, consulting, or partner-facing architectural roles.

Demonstrated experience in System Integrator (SI) or Technology Partner ecosystems focused on building technical practices.

Technical fluency in API-first architectures and the ability to build functional prototypes to demonstrate integration concepts.

Outstanding communication skills with the ability to convey complex technical topics to both executive and developer audiences.

Proficiency in multiple languages applicable to the LATAM region: Portuguese, Spanish (desired) and English.

Desired:

Subject Matter Expertise in AI-powered customer engagement (Agentic workflows, RAG, LLMs), CCaaS, or Telecom (SIP, WebRTC).

Experience as a strategic influencer, providing insights to internal product teams to shape global roadmaps.