You will gain insights into the information security field of an ISO 27001-certified company and work closely with the team to ensure the security of our systems and data.

The internship will last for 6 months, and you will be expected to work full-time. A valid matriculation during the entire internship period is required.

As a Praktikant, you will have the opportunity to learn about the company's culture and values, and contribute to the team's efforts to ensure the security of our information systems.

If you are interested in this opportunity, please submit your application, including your latest degree, current matriculation certificate, and any relevant work or internship certificates.

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As a Project Manager for the High Frequency Trading (HFT) area, you will be responsible for coordinating, structuring, and sequencing deliverables related to the HFT platform.

This role involves partnering with development teams, Portfolio Managers, Business Management, and technology leadership to enhance existing capabilities, drive the build-out of new features and functionality, and support timely, predictable delivery across a mission-critical, low-latency environment.

Responsibilities:

• Collaborate with Portfolio Managers and Business Management to understand, document, and implement business requirements and workflows.
• Partner closely with the HFT Architect and development teams to deliver a world-class HFT platform, including enhancements to existing capabilities and delivery of new functionality.
• Engage with business stakeholders, architects, and development leads to facilitate pragmatic prioritization of technology requests across business needs, platform stability, and foundational technology requirements.
• Drive end-to-end coordination of HFT initiatives, including sequencing of work, dependency management, timeline tracking, and proactive follow-up across contributing teams.
• Provide clear and unambiguous communication between Technology, Business Management, and Portfolio Management, including proactive escalation of risks, issues, dependencies, and delivery tradeoffs.
• Maintain high-level project plans, delivery milestones, dashboards, and associated JIRAs to support timely and predictable delivery of major initiatives.
• Support release planning, implementation readiness, and post-delivery follow-up for key HFT initiatives.

Requirements:

• 5+ years of related, professional project, program, or delivery management experience.
• 5+ years of experience in the financial services industry, preferably within HFT, electronic trading, or market making.
• Understanding of low-latency systems and the challenges of delivering technology in a real-time, mission-critical production environment.
• Excellent verbal, written, and interpersonal skills, including the ability to present a polished, professional, and well-considered view to all stakeholders.
• Ability to handle multiple projects and tasks simultaneously within tight time frames and shifting priorities.
• Self-starter, energetic, and with an independent work ethic.
• Strong analytical skills, including a thorough understanding of how to interpret business needs and translate them into structured application and operational requirements.
• Proven ability to thrive in a dynamic, fast-paced, high-pressure environment with a strong sense of urgency, ownership, and accountability.
• Ability to interact professionally with a diverse group of executives, managers, developers, architects, and subject matter experts.
• Experience with development methodologies including Waterfall and Agile, as well as expertise with tools including JIRA, Confluence, Visio, PowerPoint, and MS Project.
• The ability to influence outcomes without direct authority.

Ideal:

• Proven expertise in project, product, or program management gained at an industry-leading HFT, market making, or low-latency trading firm.

Estimated Base Salary Range: $175,000 to $250,000

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You'll work closely with a wide range of Marketing stakeholders, ensuring they have the data, tools, and insights they need to drive sustainable growth. Moreover, you will also collaborate with data scientists and data engineers within the department to build best-in-class analytical solutions.

Our Tech Stack

• Database: AWS Stack (Redshift, Athena, Glue, S3).
• Data Pipelines: Airflow, DBT.
• Data Visualization: Looker.
• Data Analytics: SQL, Python.
• Collaboration: Git, Jira, Confluence, Slack.

Your role in this journey

• You'll be leading data analysts and collaborating cross-functionally with data engineers and data scientists - fostering collaboration, learning, and analytical excellence.
• Engage with senior marketing leadership on strategic projects, providing insights that influence channel strategy and budget decisions, and ultimately our revenue growth.
• Translate marketing logic, for a diverse range of channels (e.g. Performance Marketing, SEO, CRM, affiliate) and use cases into analytical requirements and communicate complex findings clearly to both technical and commercial teams.
• Support and partner with Marketing Technology on tracking, event design, and data flows to ensure data quality and reliable reporting frameworks.
• Not shying away from hands-on work as an individual contributor (50% to start), while leading the team, diving deep into the details when needed.
• Shape the future of marketing analytics at Holidu by recruiting top talent, setting clear goals, and developing your team personally and professionally.

Your backpack is filled with

• 5+ years multi-channel marketing analytics experience in a B2B or B2C organisation where marketing is a core performance driver, with extensive hands-on expertise in at least one of the following: attribution, cost and revenue allocation, or bidding.
• People management experience - this should not be your first leadership role.
• A collaborative mindset with clear experience communicating with executive stakeholders and senior decision makers.
• You are mission-driven, with a working backwards mentality (i.e. starting with customer needs) and clear experience managing and delivering complex projects with multiple stakeholders. Ability to translate business goals into analytical solutions and break down complex topics into actionable insights.
• Excellent analytical and technical skills. Concretely: strong in SQL, Python (or similar), data visualisation skills as well as developing technical frameworks to serve a clear business need.
• A strong personal or team focus on AI enablement: you actively use AI tools to enhance your coding, planning, and workflows, and can enable your team to do the same.

Our adventure includes

• Impact: Shape the future of travel with products used by millions of guests and thousands of hosts. At Holidu ideas become products, data drives decisions, and iteration fuels fast learning. Your work matters - and you’ll see the impact.
• Learning: Grow professionally in a culture that thrives on curiosity and feedback. You’ll learn from outstanding colleagues, collaborate across disciplines, and benefit from mentorship, and personal learning budgets - with a strong focus on AI.
• Great People: Join a team of smart, motivated and international colleagues who challenge and support each other. We celebrate wins and keep our culture fun, ambitious and human. Our customers are guests and hosts - people we can all relate to - making work meaningful and energizing.
• Technology: Work in a modern tech environment. You’ll experience the pace of a scale-up combined with the stability of a proven business model, enabling you to build, test, and improve continuously.
• Flexibility: Work a hybrid setup with 50% in-office time for collaboration, and spend up to 8 weeks a year from other inspiring locations. You’ll stay connected through regular events and meet-ups across our almost 30 offices.
• Perks on Top: Of course, we also offer travel benefits, gym discounts, and other perks to keep you energized - but what truly sets us apart is the chance to grow in a dynamic industry, alongside amazing people, while having fun along the way.

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This role is on-site in Munich, with two office days per week.

As a Senior Team Lead Data Analytics, you will lead one of Holidu's core analytics teams, a function at the intersection of data, strategy, and real business impact. The team has four direct reports and entails collaborating cross-functionally with data engineers and data scientists.

Engage with senior leadership on strategic projects, providing insights that influence product strategy, internal operations, and revenue growth.

You and your team will support a range of stakeholders across the company (e.g. Customer Support, Host Experience, Sales and Account Management).

As a member of the BI leadership team, you will help shape the department strategy and the future of AI-powered data products.

Understand problems and identify opportunities across a diverse range of stakeholder use cases, translating them into analytical requirements and communicating complex findings clearly to both technical and commercial audiences.

Lead from the front: this role carries meaningful individual contributor responsibility. You'll be expected to do real analytical work, diving deep into the data, building solutions, and setting the bar for quality in your team.

Shape the future of analytics at Holidu by recruiting top talent, setting clear goals, and developing your team personally and professionally.

The ideal candidate will have 5+ years of data analytics experience, people management experience, a collaborative mindset, a mission-driven mentality, excellent analytical and technical skills, and a genuine commitment to AI enablement.

Impact: Shape the future of travel with products used by millions of guests and thousands of hosts. At Holidu ideas become products, data drives decisions, and iteration fuels fast learning. Your work matters - and you’ll see the impact.

Learning: Grow professionally in a culture that thrives on curiosity and feedback. You’ll learn from outstanding colleagues, collaborate across disciplines, and benefit from mentorship, and personal learning budgets - with a strong focus on AI.

Great People: Join a team of smart, motivated and international colleagues who challenge and support each other. We celebrate wins and keep our culture fun, ambitious and human. Our customers are guests and hosts - people we can all relate to - making work meaningful and energizing.

Technology: Work in a modern tech environment. You’ll experience the pace of a scale-up combined with the stability of a proven business model, enabling you to build, test, and improve continuously.

Flexibility: Work a hybrid setup with 50% in-office time for collaboration, and spend up to 8 weeks a year from other inspiring locations. You’ll stay connected through regular events and meet-ups across our almost 30 offices.

Perks on Top: Of course, we also offer travel benefits, gym discounts, and other perks to keep you energized - but what truly sets us apart is the chance to grow in a dynamic industry, alongside amazing people, while having fun along the way.

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This role plays a pivotal part in streamlining business documentation and governance practices for enabling emerging technology tools.

Key Responsibilities:

• Own and drive end-to-end governance of business documents across the IWPB function.
• Ensure timely updates and ongoing compliance with governance frameworks and content standards.
• Manage the document lifecycle: from ensuring content is accurate and there is stakeholder alignment to review, version control, and archival/purging.
• Partner with content owners, product teams, and frontline enablement functions to align documents with evolving business needs.
• Capture and act on user feedback to drive continuous improvement in content effectiveness and discoverability.
• Maintain clear audit trails and reporting mechanisms for document governance processes.
• Create, maintain and circulate appropriate dashboards.

Qualifications & Skills:

• Minimum Graduation or as required for the role, whichever is higher
• Strong organisational and programme management skills with attention to detail.
• Effective stakeholder management and communication skills, both written and verbal.
• Mandatory proficiency in Power BI, Excel or equivalent tools for tracking and reporting.
• Familiarity with JIRA, Confluence, or similar platforms is a plus.
• Self-driven, accountable, and comfortable working across cross-functional teams.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

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Your responsibilities will include driving down costs through automation, less TOIL and efficient use of Infrastructure, evaluating the SWIFT product and services from functional and non-functional perspective, and delivering change program as per the annual Book of Work. You will also be responsible for collecting resource and cost estimates, establishing baseline budgets, and securing approvals from the Program Steering Committee, tracking expenses against approved budgets and providing monthly progress reports to stakeholders, conducting revenue projections to support business cases, identifying cost savings, and optimizing resource allocation.

Additionally, you will be responsible for the budget management and reporting for SWIFT Alliance Gateway USA, identifying and managing risks, dependencies, and compliance requirements throughout the service lifecycle, ensuring all functional and regulatory standards are met. You will perform periodic risk assessments, enforce HSBC's Enterprise and Operational Risk Management Frameworks, and maintain robust control documentation.

You will participate in audits and implement all security and data privacy controls as per compliance standards, leading program governance forums, project kickoff meetings, and project status updates, and facilitating cross-team collaboration. You will define and execute a detailed communication plan, including escalation protocols and risk communication, maintaining strong working relationships with cross-functional teams, vendors, and resource managers, ensuring alignment with project goals.

This is a full-time position, Monday-Friday, 40 hours per week, with telecommuting permitted up to 100% from anywhere in the US.

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Your primary responsibilities will include designing and managing the global Solutions Partner Program and methodology, working with the partner team, delivery and account teams to ensure the proper program elements, resources, and processes are in place to support solutions partner's success, providing full program strategy, project management and timely updates on key solutions partner success initiatives, and being the trusted advisor for ZoomInfo solutions partners.

You will also work collaboratively with Partners and internal ZoomInfo delivery and technical experts to develop repeatable frameworks built from successful customer deployments, collect qualitative and quantitative data points to measure and report on individual partner performance based upon key metrics (KPIs) to ensure a high standard of implementation quality from our top partners, and play an active role in contributing to the evolution of ZoomInfo’s overall partner program and strategy.

Additionally, you will architect and manage partner business planning, QBRs, assessments, etc., own and manage partner interactions with ZoomInfo Team (Marketing, Product, Pre-Sales, Sales, Services, Enablement, Customer Success, Partner Operations, and Executive Leadership), handle administrative functions related to Partner Account and ensure internal tools are updated and sales hygiene is maintained, and support Partners and internal stakeholders’ ad-hoc requests and jump in where needed.

Core systems and tools you may be working with include Salesforce, Jira, Confluence, GSuite, Netsuite, Snowflake, GCP, AWS, plus multiple other peripheral software tools in these ecosystems.

Requirements include 5-8 years of experience working with and handling solutions partners, confirmed track records of sales over-performance, existing SI partner relationships and network, strategic business and marketing planning capabilities, excellent interpersonal skills and a confirmed capacity to build positive relationships and close business with partners, proven ability to work cross-functionally, and self-motivation, strong self-management skills, and leadership qualities.

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Key responsibilities include engineering, securing and optimizing cloud infrastructure, Identity and Access Management, Endpoints, Collaboration tools, and ensuring compliance with SOX, PCI DSS, and FedRAMP compliance. The Head of Corporate Engineering will work closely with R&D on managing engineering tools like Jira, Confluence, and GitHub, driving efficient adoption and integration.

Strong technical and influencing leadership principles coupled with the ability to manage a complex, scaling, and fast-moving enterprise environment are essential. This role reports directly to the Vice President, Infrastructure and Operations

Responsibilities:

In this influential role, you will be responsible for:

Securing the Enterprise: Working closely with Enterprise Security organization to harden and secure our cloud environments, secret management, collaboration tools, endpoints, SaaS environments, IAM tools, and more. Success measured in continuous improvement of our enterprise security hardening standards

Building and Scaling our Cloud Infrastructure: Your team will be responsible for establishing and implementing enterprise cloud infrastructure including establishing Infrastructure Provisioning, SRE services, 24/7 on-call support, Infra as Code, observability, and more. In addition, you will be responsible for managing cloud budgets, vendor management, and establishing cost optimization initiatives. Success is measured in increased developer velocity while securing & scaling the cloud infrastructure

Engineering Tooling: Partner closely with R&D teams to establish policies, configurations, run-books, SLAs, hardening, scalability and availability of engineering tools like Github, Jira, Atlassian, and more

Endpoint Engineering: Enable extreme automation for endpoint management with zero-touch deployment, observability (synthetic and real-time), provisioning/de-provisioning, and establishing standards / SLAs. Enforce security policies, configure & manage security settings and ensure compliance across all endpoints and mobile devices. Success is measured in terms of end-user satisfaction and % of manual touch

Collaboration Management: Ensure we provide world class tools to our employees to be extremely productive and collaborative. This would include but not be limited to managing and scaling internal workplace products like Gmail, Slack, Atlassian, Moveworks, Glean, and more. Success is measured by user satisfaction

Identity & Access Management: Manage the IAM team from IAM implementation, access standards enforcement, SLA management, and compliance to various standards like FedRAMP, IL5, PCI, and more. Included are both internal and external identity providers to be managed. Success is measured by compliance, Identity governance, and availability

Desired Success Outcomes

A high-performing enterprise engineering team capable of handling complex technical projects with agility and high quality

Well defined cloud strategy ensuring the stability, scalability, and security of cloud infrastructure. Overhaul of current processes and workflows to address inefficiencies and increase team velocity

Robust endpoint security with Implementation of comprehensive security measures for all endpoints, including Mac, Windows, and mobile devices

Deliver high-quality employee experience with productivity tools (Gmail, Slack, Atlassian tools, Moveworks, GitHub) with a robust forward-looking roadmap

Efficient operational support for Tier 3 IT services with minimized production incidents. Implementation of robust incident and change management processes with mature operational practice

Efficient and mature processes for system integrations related to Mergers and Acquisitions (M&As), ensuring timely smooth transitions during M&A integrations

Development and implementation of automation tools and frameworks, Identification of automation opportunities to reduce manual toil and improve accuracy

Qualifications:

10 years of experience managing Cloud infrastructure at large enterprises. Extensive experience managing public cloud implementations in AWS. Experience with GCP and Azure will be a plus

In-depth understanding of Cloud native technologies to lead and guide the team. Must have hands-on experience in troubleshooting and debugging issues in production environments

Working experience in managing DevOps/SRE practices OKRs (Objective and Key Results), Agile development, Infra-as-code, SRE (Site Reliability Engineering), DevOps measurement such as DORA KPIs,

In-depth understanding of each collaboration tool's features, functionalities, and configurations (e.g., Gmail for email, Slack for messaging). Ability to identify and integrate and optimize the use of various tools for seamless collaboration (e.g., connecting Jira with GitHub for Dev metrics)

Experience leading a team of senior professionals working asynchronously in a remote, distributed team. Strong communication skills, with clear verbal communication and written communication skills

Collaborative style: partners well with cross-functional teams to solve hard problems and to complete complex deliverables with quality and business outcomes

Provide mentorship and guidance to team members to ensure that their skills and knowledge are kept up-to-date

Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.

Zone 1 Pay Range $265,000-$364,300 USD

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Key responsibilities include:

• Leading Procurement data analytics, reporting and system administration for various procurement tools
• Reviewing Corporate Services and Marketing & Events contracts in close collaboration with Legal, Cross-functional Team and Sourcing teams
• Creating RFP/RFI, Vendor negotiations across a range of Non Technology services
• Reviewing, summarizing, and analyzing data and presenting findings in a concise and structured manner
• Supporting sourcing strategy and procurement optimization processes by providing data insights and recommendations

Requirements include:

• Bachelor's or master's degree experience in business or finance/accounting or equivalent
• 3 to 5 years work experience in purchasing or finance data analysis
• Strong ability to collect and interpret data, identify and communicate potential opportunities and risks
• Strong data analytics and report building skills through tools such as MS Excel & Google G-Suite
• Experience with procurement tools such as Workday Strategic Sourcing (ScoutRFP), ServiceNow, Monday.com, Netsuite, and Confluence Wiki

Additional requirements include:

• Project management (including change management) experience and skills
• Strong communication, influencing, negotiation and conflict resolution skills
• Possess high integrity combined with good judgement, with the ability to identify, recommend and select the best overall solution
• Proficiency to develop and manage relationships with key business partners and suppliers
• Be a self-starter with a positive, can-do attitude. Willing to work on one's own initiative and focused on achieving goals.

Work hours are EMEA shift (1pm to 10pm IST) aligning with North America time zones overlap including flexibility in work times to support all other global time zones when needed.

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Join the team as Twilio's next Manager, Personalized Support.

The Personalized Support Manager is responsible for the performance of Twilio's products and will manage a team of global Technical Account Managers while working in United States Eastern and Central Time-Zones.

In this role, you'll:

• Lead a team of Technical Account Managers (TAMs) who are the designated technical contacts for Twilio's strategic customers.
• As the Personalized Support Manager, you will be the coach and leader for a team of TAMs; bringing out the best in each of your team members with keen interest in their overall well being.
• You are ready to dig deep and address technical questions as well as be able to zoom out and look at the larger picture.
• A large part of your role involves understanding customer roadblocks, pain points and advocating in a data driven way with product management and engineering teams to enhance the customer experience and delight Twilio customers.
• You will also be working alongside our Sales teams to manage customer accounts.

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.

If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.

We are always looking for people who will bring something new to the table!

We think big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things.

That's why we seek out colleagues who embody our values , something we call Twilio Magic.

Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

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As a Productivity Platforms Developer, you will support the day-to-day administration and improvement of CoreWeave's collaboration and work management tools. You'll work closely with experienced engineers to maintain system reliability, troubleshoot issues, and implement enhancements that improve team workflows. This role involves hands-on configuration, user support, and exposure to automation and integrations.

Responsibilities

• Support the administration and improvement of CoreWeave's collaboration and work management tools
• Work closely with experienced engineers to maintain system reliability, troubleshoot issues, and implement enhancements
• Configure and manage tools such as Jira, Confluence, Asana, and similar systems
• Develop and implement automation and integrations to improve team workflows

Requirements

• 1–3 years of experience working with SaaS platforms or internal tools
• Hands-on experience administering or configuring tools such as Jira, Confluence, Asana, or similar systems
• Experience writing scripts or code in at least one language (e.g., Python)
• Basic understanding of REST APIs and ability to interact with APIs programmatically
• Experience managing users, roles, and permissions in a SaaS environment

Preferred

• Experience building automations or integrations between SaaS platforms
• Familiarity with Agile frameworks such as Scrum or Kanban
• Experience working with tools like Slack, GitHub, or similar collaboration platforms

What We Offer

• Competitive salary range: $109,000 to $160,000
• Discretionary bonus
• Equity awards
• Comprehensive benefits program

Experience Level: entry Employment Type: full-time Workplace Type: hybrid Category: Engineering Industry: Technology Salary Range: $109,000 to $160,000 Required Skills:

• SaaS platforms
• Jira
• Confluence
• Asana
• Python
• REST APIs

Preferred Skills:

• Automations
• Integrations
• Agile frameworks
• Slack
• GitHub

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The ideal candidate will have 5+ years of proven direct product configuration management experience, 5+ years of demonstrated experience working in a high-rigor environment, familiarity with configuration management principles and practices, experience with product lifecycle management (PLM) and/or data management toolsets for configuration management of complex products, high attention to detail and strong organizational skills, excellent written and verbal communication skills, proficiency in Microsoft Office applications, and an AA/AS or BA/BS in an engineering discipline.

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Your responsibilities will include generating, populating, and submitting change requests, executing and implementing change notices, generating insights into the integrity and efficacy of the change process, and managing and curating the program configuration data needed for critical design gate reviews.

You will also lead critical configuration management activities and forums, including setting agendas for configuration management meetings, organizing and managing critical configuration control forums, leading the change control board meeting, and communicating and distributing conclusions and decisions made in configuration management forums.

Additionally, you will be responsible for product configuration by analyzing product baselines in Teamcenter for compliance to industry and organization standards, supporting configuration management reviews and audits, and performing periodic audits of as-built records as product definition data in Teamcenter.

You will be a cross-functional facilitator to manage and implement engineering change by working with Engineering, Manufacturing, Quality Assurance, and Supply Chain teams, conducting thorough impact assessments to identify potential risks and implications of proposed changes, and devising mitigation strategies.

You will also be the expert resource for the Product for Engineering Release and Change Management standards by modelling the use of Teamcenter software to manage Engineering changes, providing guidance and support to Engineering teams in configuring the Engineering, Manufacturing and Service Bills of Materials, and defining schema for product configuration management tools.

As part of the team defining the future of digital engineering at Anduril, you will partner with engineering teams to set requirements and identify improvement opportunities in existing ways of working, build an end-to-end digital thread from that maintains an accurate product definition, system by system, from the definition of requirements to the as maintained record, and mentor and develop configuration management analysts.

Requirements include 5+ years of proven direct product configuration management experience, 5+ years of demonstrated experience working in a high rigor environment, familiarity with configuration management principles and practices, experience with product lifecycle management (PLM) and/or data management toolsets for configuration management of complex products, and proficiency in Microsoft Office applications.

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At Cloudflare, we are on a mission to help build a better Internet. We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request.

Available Locations: Austin Texas

About the Department

Cloudflare's Enterprise Integrations Engineering Team designs, builds, and maintains integrations across a wide range of SaaS applications used throughout the organization. Our mission is to create scalable, reliable, and maintainable systems that ensure data flows securely and efficiently between platforms.

What You'll Do

We're looking for a software engineer to join our Enterprise Integrations Team. You'll work on building and maintaining integration workflows between Cloudflare and a variety of SaaS applications. This includes taking work from concept through implementation, including gathering requirements, writing technical specifications, development, testing, and deployment. You'll collaborate closely with internal teams to ensure integrations meet business needs and are built following engineering best practices. As you grow in the role, you'll have the opportunity to lead larger initiatives and own projects from end to end.

Qualifications & Skills Required:

• Bachelor’s degree in Computer Science or a related field, or equivalent work experience
• Minimum of 5 years of professional experience as a software engineer
• Experience working with internal stakeholders to solve business problems through integration solutions
• Proficiency in Golang
• Experience building RESTful APIs with proper service security practices
• Experience working with observability tools such as Grafana, Prometheus, Sentry, or Kibana
• Experience with Kubernetes
• Experience with GitLab or other CI/CD tools

Nice to Have:

• Experience working with ERP systems such as Oracle or NetSuite
• Experience working in an Agile Scrum environment
• Familiarity with tools like Jira and Confluence
• Familiarity with integration patterns such as pub/sub, CDM (Common Data Model), and batch processing
• Experience working with PostgreSQL
• Experience with Cloudflare Developer’s Platform

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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In this strategic role, you will be tasked with establishing a unified knowledge management and training strategy that can be re-architected to fully leverage AI, empowering the team and our global business partners to move faster and enabling employees to easily get the information they need to be productive in an AI-driven environment.

As a Sr. Training & Knowledge Management Manager, you will be responsible for:

• Strategizing and leading the development, championing, and execution of a multi-year strategic roadmap for the Legal team's Knowledge Management and Training program, ensuring alignment with broader organizational goals.

• Partnering across the organization (Sales Enablement, Okta University, and Learning & Development) to establish a unified, best-in-class approach for company-wide legal training topics.

• Designing, hosting, and producing engaging on-demand content and live training sessions for the Legal team and company-wide, including designing a scalable onboarding program for new Legal team hires.

• Leveraging broad legal knowledge and experience to actively create and build high-quality, relevant legal team content, ensuring it is both substantively sound and easy to consume.

• Strategically building and optimizing legal knowledge content for seamless ingestion by AI systems, ensuring the information is structured to effectively train, govern, and power internal AI models and bots for various use cases.

• Establishing standards for knowledge capture, lifecycle management, and governance, leveraging self-service technologies (e.g. AI-driven search, workflow automation, etc.) to maintain the knowledge base, dramatically reduce redundant inquiries, and enable employees to self-serve relevant information.

• Providing strategic oversight and professional guidance to the Training & Knowledge Management Specialist, driving departmental consistency and fostering career growth.

• Defining and reporting on sophisticated metrics (e.g. ROI, adoption rates, knowledge gaps, etc.) to the Director of Legal Operations to continually measure program effectiveness and inform future strategy.

• Proactively managing relationships with internal stakeholders to ensure all legal learning and knowledge management needs are anticipated and addressed.

This is an exciting opportunity to join a rapidly-growing team and contribute to the success of our organization. If you are a motivated and experienced professional with a passion for training and knowledge management, we encourage you to apply.

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Required qualifications include a high school diploma or equivalency certificate, 2+ years of experience in a manufacturing, shipping, or logistics environment, 2+ years of experience supporting administrative processes, experience with MRP/ERP/MES (Netsuite, Oracle or equivalent systems), strong computer skills, familiar with the full suite of MS Office products, Tableau, Confluence, SQL or any reporting feature experience, and being a U.S. Person due to required access to U.S. export controlled information or facilities. Preferred qualifications include 2+ years of experience handling parts in a manufacturing setting, experience in organizing files and documents, inventory experience, experience in aerospace, automotive, semiconductor, or electronic manufacturing environments, APICS certification, and Lean Manufacturing Principles.

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As a Project Engineer, you will develop enabling technologies for Maneuver Dominance and Anduril-wide with initial emphasis on host-platform agnostic C4ISR capability including integration-kits for ground and air vehicles. The role requires high ownership and frequent collaboration with other core disciplines. The ideal candidate would be practical, hands-on and a self-starter with experience with command and control systems.

Key Responsibilities:

• Lead an integrated, cross-functional program team of hardware, software, and systems engineers to deliver capability that exceeds customer expectations
• Own the entire lifecycle of technical initiatives, from defining requirements and creating project plans to final deployment and integration on helicopter platforms
• Serve as the primary owner and liaison between technical teams, business stakeholders, and customers
• Partner deeply with engineering leaders to drive program execution, unblock technical challenges, and accelerate cross-team projects
• Deeply understand mission requirements and master technical concepts to identify key dependencies, trade-offs, and risks related to airborne sensor integration and data fusion
• Coordinate and execute frequent test events, from hardware-in-the-loop simulations to live flight demonstrations
• Proactively identify potential technical and operational risks, develop mitigation plans, and drive issues to resolution before they become blockers
• Foster a culture of extreme ownership and a bias toward action within the program team

Requirements:

• B.S. in Electrical, Computer, Aerospace, Mechanical Engineering, or equivalent
• 5+ years of relevant industry experience in engineering, systems integration, or technical program management
• Demonstrated experience executing program management or engineering responsibilities for sophisticated hardware and software systems
• Strong understanding of systems engineering, environmental considerations, and requirements verification and validation, particularly for aerospace or defense applications
• Proven experience delivering complex solutions in highly regulated environments (e.g., DoD)
• Ability to inspire and guide teams, build consensus, and influence without direct authority
• Must be able to obtain and maintain a U.S. Security Clearance

Preferred Qualifications:

• Proven experience leading multi-disciplinary engineering teams to the successful completion
• Direct experience with the integration of C4ISR systems, sensor payloads (e.g., EO/IR, SIGINT), or secure data links onto airborne platforms
• Strong technical aptitude and an ability to understand technical designs, software development lifecycles, challenges, and risks
• Practical familiarity with both Agile and Waterfall methodologies and an ability to apply them where best suited
• Experience with tools like JIRA and Confluence
• Excellent written and verbal communication skills, with the ability to translate complex technical issues into non-technical terms
• Currently possesses and is able to maintain an active U.S. Top Secret security clearance

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As a Project Coordinator, you will: Monitor project tasks, assign responsibilities, and track progress to ensure completion Identify and address issues, analyze risks, and coordinate to help the project stay on course Facilitate communication among automation team and manufacturing engineering product aligned teams and stakeholders Manage and organize department communication channels, document storage and information share (SharePoint, Confluence, Box, Slack) Develop standardized documentation templates Develop presentation frameworks for department-wide meetings and executive reviews Distill meeting notes into actionable items, ensuring our teams remain honest and accountable

The ideal candidate will have a minimum of 1-2 years of professional experience as a project or program coordinator, excellent communication skills, and the ability to collaborate cross-functionally. Knowledge and/or experience of Confluence/JIRA, SharePoint, and Airtable are a plus.

We offer a highly competitive salary range of $77,000-$102,000 USD, plus highly competitive equity grants and top-tier benefits for full-time employees, including comprehensive medical, dental, and vision plans, income protection, generous time off, caregiver & wellness leave, family planning & parenting support, mental health resources, professional development, commuter benefits, relocation assistance, and a retirement savings plan.

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Key responsibilities include:

• Developing and maintaining a detailed project and execution plan, including feature development, testing and validation, deployment, and monitoring.
• Establishing clear objectives and deliverables for the software that align with program needs.
• Maintaining a deep understanding of underlying algorithms and software interfaces for radar processing, target tracking, detection, classification, and sensor fusion to ensure that the relevant services integrate effectively with the larger system.
• Staying updated on the latest techniques to work with subject matter experts in incorporating relevant innovations into the project plan.
• Ensuring comprehensive documentation is maintained for the project, including technical specifications, user manuals, and project reports.
• Overseeing the planning and execution of the software release process, ensuring that deployment is carried out smoothly and efficiently.
• Serving as the primary point of contact for all project-related communications, internally across teams and externally with stakeholders.

The ideal candidate will have 5+ years of experience and a Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related technical field. They will also have extensive project management experience, preferably in software development for radar systems or advanced signal processing algorithms.

Salary: $111,000-$147,000 USD per year.

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Additionally, you will coordinate off-site processing of parts to ensure on-time delivery as required. You will support the manufacturing/production, supply chain, and inventory teams cross-functionally. Maintaining clean and accurate MRP/ERP/MES data is essential. You will assist with the resolution of inventory inaccuracies to help supply planning and production teams meet expected demand schedules.

You will work with production managers to ensure all metrics-driven action requirements are completed. Developing and maintaining reports to highlight needs, deliverables, and constraints as required for internal and customer use is also a key responsibility. Communicating part status and estimated completion dates to leadership weekly is also necessary.

Supporting logistics process through innovative staging of workflow as required is another key responsibility. Supporting management of material certifications as required to prevent the use of uncertified materials is also essential. Supporting production and inventory personnel with 'return to stock' and inventory purge actions is also necessary.

Organizing and maintaining the physical and electronic library for production-related tooling and calibration databases as required is also a key responsibility. Supporting assigned production cells with work-order management activities as required is also necessary.

This role requires the ability to lift and move items of 20 pounds or more on a regular basis and repetitively lift weights on raised surfaces. The ability to climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods is also necessary.

Willingness to work overtime and weekends as needed is also required.

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You will work closely with customers, data center technicians, and engineering teams to ensure the reliability, performance, and scalability of our infrastructure.

Key responsibilities include:

• Providing high-level support for customers utilizing bare-metal GPU fleets on CoreWeave Cloud.
• Diagnosing, triaging, and investigating reported customer issues and high-priority incidents, identifying root causes and escalating when necessary.
• Developing a deep understanding of customer workloads and use cases to provide tailored technical support.
• Coordinating remote troubleshooting and hardware interventions with Data Center Technicians.
• Creating and maintaining internal documentation, including troubleshooting guides, best practices, and knowledge base articles.
• Participating in an on-call rotation to support production clusters and ensure operational reliability.
• Collaborating with engineering teams to improve hardware reliability, software stability, and system performance.
• Implementing automation and scripting to streamline support workflows and reduce manual interventions.
• Performing in-depth log analysis and debugging across multiple layers of the stack (firmware, drivers, hardware).
• Providing feedback to internal teams on common support issues to drive continuous improvements.
• Working with networking teams to troubleshoot connectivity issues affecting customer workloads.
• Supporting supercomputing infrastructure running GPU workloads at scale.
• Driving operational excellence by refining internal processes and support methodologies.

To succeed in this role, you will need:

• Experience in data centers, GPU clusters, server deployments, system administration, or hardware troubleshooting.
• Demonstrated experience driving resolutions and continuous improvements across cross-functional environments and teams within a data center environment.
• Intermediate knowledge of Linux (Ubuntu, CentOS, or similar), including command-line proficiency.
• Experience with NVIDIA GPUs, SuperMicro systems, Dell systems, high-performance computing (HPC), and large-scale data center environments.
• Experience in networking fundamentals (TCP/IP, VLANs, DNS, DHCP) and troubleshooting tools.
• Hands-on experience with firmware updates, BIOS configurations, and driver management.
• Experience analyzing system logs and debugging issues across firmware, drivers, and hardware layers.
• Experience working with Jira, Confluence, Notion, or other issue-tracking and documentation platforms.
• Experience in scripting and automation (Python, Bash, Ansible, or similar).

If you're a curious and analytical individual with a passion for problem-solving and a desire to work in a fast-paced environment, we'd love to hear from you!

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This person will partner closely with Sales Enablement, Revenue Operations, Sales Leadership, Product Marketing, and People teams to ensure new hires are ramped quickly, consistently, and confidently on CoreWeave's products, customers, and sales motions.

Key responsibilities include:

• Owning the GTM Onboarding Program
• Designing, documenting, and maintaining standardized onboarding journeys by role (SDR, AE, Sales Leadership, SE, CSM, etc.)
• Defining clear milestones, certifications, and success criteria for new hires (e.g., pitch certification, discovery certification, first opportunity created/closed)
• Partnering with managers to align onboarding outcomes with territory plans and performance expectations

Program Delivery & Coordination

• Building and managing onboarding calendars, live sessions, and office hours in partnership with functional experts
• Facilitating or co-facilitating sessions on CoreWeave story, product portfolio, sales process, tools, and best practices
• Ensuring logistics (invites, recordings, materials, follow-up tasks) are coordinated and executed with high reliability

Content & Resource Management

• Curating and maintaining onboarding paths and resources in Confluence and other internal systems, ensuring information is accurate, structured, and easy to navigate
• Partnering with content owners to ensure onboarding materials are updated following major product launches, process changes, or tool rollouts

Measurement & Continuous Improvement

• Defining and tracking onboarding KPIs such as time-to-first-meeting, time-to-first-opportunity, and time-to-first-win
• Analyzing feedback and performance data to identify bottlenecks and iterate on content, format, and sequencing
• Regularly reporting onboarding performance and insights to Sales Enablement leadership and GTM leaders

New Hire Experience & Communication

• Serving as a primary point of contact for new hires throughout their initial ramp period, ensuring a smooth and consistent experience
• Providing proactive communications to new hires and their managers on expectations, schedules, and required pre-work
• Partnering with People team to ensure onboarding is aligned with CoreWeave's culture and values

Alignment with Broader Enablement

• Coordinating handoffs from onboarding into ongoing enablement programs and recurring training sessions
• Ensuring onboarding themes and skills (pitching, discovery, objection handling) ladder into the broader enablement roadmap

Key Qualifications

• Experience: 3–5 years in sales enablement, onboarding, L&D, or GTM operations, preferably in a SaaS or technology environment
• Program Design: Demonstrated experience architecting and running structured onboarding or training programs at scale
• Communication: Excellent written and verbal communication skills with a focus on clarity, conciseness, and storytelling
• Organization: Strong project management skills with the ability to manage multiple cohorts, timelines, and stakeholders simultaneously
• Technical Proficiency: Comfortable with sales and enablement tools (e.g., CRM, Gong, LMS, LinkedIn Sales Navigator, Confluence)
• Collaboration: Proven ability to work cross-functionally with sales, marketing, product, RevOps, and People teams to drive outcomes
• Proactive & Detail-Oriented: Track record of owning programs end-to-end and sweating the details from invites to follow-ups

Experience Level: Mid

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In this role, you will lead the design, development, and integration of Omen's advanced electric propulsion system. You will own the electric powertrain architecture from concept through production, optimizing for the unique demands of a tail-sitter platform including VTOL operations, efficient cruise flight, and charging.

As the electric propulsion Lead, you will work closely with program leadership and cross-functional teammates to deliver a high-performance, reliable solution which seamlessly integrates with the rotor systems, powerplant, and cooling systems. You will own the propeller drive system as well as electric components of the on-board power generation, including battery, power management, and power conversion.

You will drive component selection, manage supplier relationships, lead testing and validation efforts, and ensure the electric propulsion systems meet performance and integration requirements. This is a hands-on high ownership role where you will tackle hard technical problems, be the expert, and play a critical role in bringing a groundbreaking aircraft platform to operational reality.

Join our dynamic team and help us build the next generation of autonomous flight systems.

Key Responsibilities:

• Own the design of electric propulsion systems including motors, battery, inverters, and high voltage power management
• Lead electric performance analysis, voltage and thermal modeling, and energy optimization studies to meet mission requirements for electrical loads.
• Lead the development and execution of test plans for electric propulsion subsystems and combined power generation, including ground test stands, HILs, and flight test, building up to system verification to ensure compliance with project goals and industry standards
• Define and validate technical performance measures including power, efficiency, thermal limits, and fault tolerance across all operating modes
• Engage suppliers and create detailed technical specifications and interface control documents for electric propulsion components and assemblies as required
• Collaborate with other teams for solutions on system packaging, structural/thermal interfaces, and thrust/power control architectures
• Manage development schedules and technical risks in coordination with program management

Requirements:

• High-ownership and a bias toward action – if you see a problem, you want to fix it
• Bachelor's degree in Aerospace Engineering, Mechanical Engineer, Robotics, Physics, or related technical discipline
• 12+ professional years or be recognized as a seasoned expert with significant influence in their field
• Experience in engineering leadership and project execution for aerospace, automotive, or defense sectors with focus on electric or hybrid propulsion
• In-depth knowledge of electric motors, generators, power electronics, battery systems, thermal management, and energy storage architectures
• Hands-on experience with propulsion system development, testing, and integration for aerospace platforms
• Strong project management skills, with experience using tools like JIRA and Confluence, and knowledge of Agile and Waterfall methodologies
• Exceptional communication and stakeholder management abilities, capable of engaging effectively with both technical teams and non-technical partners
• Eligible to obtain and maintain an active U.S. Secret security clearance
• Travel to test sites and vendors as needed

Preferred Qualifications:

• Direct experience developing hybrid-electric or electric propulsion systems for aircraft, rotorcraft, eVTOL, or UAS platforms
• Proven track record leading propulsion systems through full qualification campaigns from early development through flight test and production
• Experience with propulsion system modeling and simulation tools
• Familiarity with aviation environmental and EMI standards (MIL-STD-810, MIL-STD-461, DO-160, or equivalent) and qualification campaigns for flight hardware
• Experience with Formula SAE, Baja SAE, Design Build Fly, or similar competitive engineering programs demonstrating hands-on vehicle integration experience

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The role includes the opportunity to define and commission a digital engineering infrastructure from scratch that will enable best-in-class capabilities in model-based engineering, digital factory design, digital manufacturing and pioneer building and deploying configuration management AI tools.

As a Configuration Manager, you will work closely with the leaders of critical Anduril programs to manage a highly dynamic and fast-paced design and engineering environment.

Key responsibilities include:

• Defining the configuration management plans for key programs.
• Ensuring that supported programs have robust and comprehensive configuration identification processes and documentation.
• Managing the end-to-end configuration control process including engineering release, facilitating critical configuration control forums (CRB, TRB, CCB etc.)
• Working with Configuration Management Analysts to build and maintain configuration status accounting dashboards ensure that that critical data is captured, recorded and distributed (decisions recorded, ECRs and ECNs populated, implementation checklists written etc.)
• Coordinating and leading configuration audits (functional configuration audits, physical configuration audits etc.)

• Ensuring that all engineering change requests are appropriately documented, reviewed, approved, and communicated in a timely manner.
• Setting agendas for configuration management meetings (Technical Review Board, Change Control Board etc.) ahead of time.
• Generating, populating, and submitting change requests including manage compilation and synthesis of impact analyses.

• Organizing and managing critical configuration control forums (the Change Review Board, the Change Control Board) including scheduling, owning the agenda, and vetting facilitation of materials (business cases, inventory disposition recommendations, effectivity analyses etc.).
• Leading the Change Control Board meeting and driving discussions to decisions.
• Communicating and distributing conclusions and decisions made in configuration management forums (CCB, TRB etc.).

• Analyzing product baselines (EBOM, MBOMs etc.) in Teamcenter for compliance to industry and organization standards.
• Supporting configuration management reviews and audits, including FCA/PCA and provide direction before, during and after the events to prevent or resolve issues.
• Performing periodic audits of as-built records as product definition data in Teamcenter (EBOM, MBOM etc.)

• Modeling the use of Teamcenter software to manage Engineering changes, including part revisions, EBOM/MBOM/SBOM updates, documentation modifications, and associated workflows.
• Providing guidance and support to Engineering teams in configuring the Engineering, Manufacturing and Service Bills of Materials (EBOM, MBOM, SBOM).

Required qualifications include:

• 5+ years of proven direct product configuration management experience (Product structure, parts, drawings and requirements management).
• 5+ years of demonstrated experience working in high complexity and high rate production environments (aerospace, automotive, security systems, medical devices, nuclear, etc.).
• Familiar with configuration management principles and practices (EIA649/C, MIL-HDBK-61B etc.).
• Experience with product lifecycle management (PLM) and/or data management toolsets for configuration management of complex products.
• Possess high attention to detail and strong organizational skills.
• Excellent written and verbal communication skills – you must have an ability to synthesize complex quantitative data into clear decision statements.
• BA/BS in an engineering discipline (Mechanical, Electrical, Aerospace, Nuclear, Manufacturing etc.).
• Ability to earn trust, maintain positive and professional relationships, and contribute to our inclusive culture.
• Currently possesses and is able to maintain an active U.S. Secret security clearance.

Preferred qualifications include:

• Proven experience in aerospace industry.
• Proficient in technical writing of processes and procedures.
• Experience with Teamcenter, Teamcenter Requirements, Teamcenter Quality, Confluence & JIRA.
• Experience being a Teamcenter administrator (or equivalent product lifecycle management software).
• Database skills with SQL queries, etc.
• Certification in CM2 or equivalent configuration management certification.

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Key responsibilities include:

• Monitoring, tracking, and moving parts as required through the production flow to ensure timely delivery to next production location.
• Coordinating physical movement of parts through receiving inspection, stock rooms, purchasing, production resources or any applicable work center.
• Ensuring parts are handled and protected properly and within company specifications.
• Coordinating off-site processing of parts to ensure on-time delivery as required.
• Supporting the manufacturing/production, supply chain and inventory teams cross-functionally.
• Maintaining accurate and up-to-date MRP/ERP/MES data.
• Assisting with resolution of inventory inaccuracies to help supply planning and production teams meet expected demand schedules.
• Working with production managers to ensure all metrics-driven action requirements are completed.
• Developing and maintaining reports to highlight needs, deliverables, and constraints as required for internal and customer use.
• Communicating part status and estimated completion dates to leadership weekly.
• Supporting logistics process through innovative staging of workflow as required.
• Supporting management of material certifications as required to prevent use of uncertified materials.
• Supporting production and inventory personnel with 'return to stock' and inventory purge actions.
• Organizing and maintaining the physical and electronic library for production-related tooling and calibration database as required.
• Supporting assigned production cells with work-order management activities as required.

Requirements include:

• High school diploma or equivalency certificate.
• 2+ years of experience in a manufacturing, shipping, or logistics environment.
• 2+ years of experience supporting administrative processes.
• Experience with MRP/ERP/MES (Netsuite, Oracle or equivalent systems).
• Strong computer skills, familiar with the full suite of MS Office products.
• Tableau, Confluence, SQL or any reporting feature experience.
• Must be a U.S. Person due to required access to U.S. export-controlled information or facilities.

Preferred qualifications include:

• 2+ years of experience handling parts in a manufacturing setting.
• Experience in organizing files and documents.
• Inventory experience.
• Experience in aerospace, automotive, semiconductor, or electronic manufacturing environments.
• APICS certification.
• Lean Manufacturing Principles.

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This position is needed to bring our Customer Support and Operations teams to the next level with systems, tools, and automated workflows that improve their productivity.

Twilio is seeking a Business Systems Analyst with strong application configuration, system architecture, and workflow building skills.

In this role, you will partner with our Customer Support and Operations teams to understand their business needs and deliver appropriate systems solutions.

Responsibilities:

• Own the design, configuration, and maintenance of our Zendesk instance and associated integrations - including triggers, automation, macros, queries, and dashboards.

• Have empathy for our users' needs and help improve existing processes and innovate new processes utilizing Zendesk to improve client/customer experience.

• Collaborate with other Zendesk Business Analysts/teams/functional groups to ensure cross-functional alignment.

• Use a combination of standard functionality and custom development to solve business problems and simplify the design of our support system (Zendesk), in a way that is scalable and extensible as we onboard new businesses to Twilio.

• Be responsive to the needs of our internal users, and efficiently convert requirements into technical solutions that meet the needs of our business teams.

Qualifications:

• 5+ years of experience with system design and configuration of Zendesk.

• Knowledge of configuring triggers, automation, macros, queries, explore reports, and dashboards within Zendesk.

• Proactive collaborator and documenter, partner with other teams and stakeholders to deliver the right solutions (based on data) at the right time (well-prioritized) with high quality.

• Passionate about getting the best out of our third-party systems, integrating them into our ecosystem, and extending them with custom-built solutions which address unmet business needs.

• Familiar with industry standards, and curious about new applications and technologies.

• Excellent written and verbal communication skills.

• You will be attending stakeholder meetings including support governance and ops product lead meetings to bring back asks to the admin team and propose solutions.

• Propose AI and Automated solutions within Zendesk that can help the business.

• Familiarity with JIRA/Confluence/Google Suite to document requirements, processes, and solutions.

Desired:

• Zendesk Support Administrator Certification is preferred.

• Experience with Salesforce, workforce management tools, QA, and other auxiliary systems is a plus.

• Technically savvy and preferably have experience with APIs, Java scripting, communications, enterprise software, and/or cross-channel systems.

• Hands-on experience working in a customer support or services organization.

What We Offer:

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.

Offerings vary by location.

Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

• $99,760.00 (Developing Minimum)

• $124,700.00 (Mid)

• Target Bonus Percentage 12.50%

The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things.

That's why we seek out colleagues who embody our values , something we call Twilio Magic.

Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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In this role, you will support increasing efficiencies throughout our end-to-end processes, all with a focus on introducing scale and resiliency into our growing people and tools footprint. If you thrive in fast-paced, technical environments and excel at juggling multiple responsibilities, we want to hear from you.

Key Responsibilities:

• Program Oversight and Support: Support program managers and manufacturing leadership in preparation and management of critical technical and business forums. Provide structure to ambiguity and help drive manufacturing engineering stakeholders towards decisions on tactical and strategic issues. Develop and execute strategies to drive business impact and outcomes.

• Data Analysis and Reporting: Execute scrappy analyses on short timelines to get answers quickly, while also considering more scalable solutions that will make Anduril successful in the long term. Analyze manufacturing data to identify trends, patterns, and areas for improvement in manufacturing processes. Facilitate data-driven decision-making by providing timely and accurate manufacturing information.

• Systems and Processes Improvement: Develop an understanding of how our manufacturing engineering systems (ERP, MRP, PLM etc.) function and how to leverage data from them to equip manufacturing engineering teams with insights and tools to make tactical and strategic decisions. Analyze best practices across teams and develop ways to standardize and implement across all teams. Assist in the documentation and standardization of business procedures and reporting protocols.

Requirements:

• Bachelor's degree in engineering, data science, business, or related field.
• 5+ years of experience in a manufacturing environment, with a focus on data analysis, program support, or process improvement.
• Strong analytical aptitude and ability to intuitively think about problems in terms of numbers and data models.
• Strong written and verbal communication abilities, with the capacity to present complex data clearly to diverse audiences.
• Reliable self-starter, highly organized, resourceful, with attention to detail.
• Must be a U.S. Person due to required access to U.S. export-controlled information or facilities.

Preferred Qualifications:

• Experience working in a manufacturing environment.
• Familiarity with MES, ERP, and PLM systems and how they interface with each other and with operations.
• Familiarity with Confluence/JIRA, SharePoint, and Airtable.
• Familiarity with SQL, Typescript, PowerBI, Tableau, Foundry, Databricks.

Salary Range: $113,000-$149,000 USD

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We are seeking an experienced Senior Technical Operations Lead to drive operational excellence across our Infrastructure Engineering organization.

As a Senior Technical Operations Lead, you will design and implement world-class operational processes, establish SRE best practices, and mentor technical teams to achieve exceptional reliability and efficiency.

Key Responsibilities:

SRE Leadership & Transformation

• Lead the design and implementation of SRE practices and tooling across Infrastructure Engineering

• Establish and cultivate an SRE-focused culture at Zoominfo

Operational Process Design & Governance

• Establish clear governance frameworks and procedural consistency

• Make decisions about process exceptions and/or changes to accommodate different team contexts

• Design and/or implement process automations using scripts and integrations

• Define functional requirements and goals for process automations

• Conduct hands-on and/or automated audits to ensure process adherence and identify improvement opportunities

Incident Management & Root Cause Analysis

• Design, implement, and continuously improve Incident Management and Change Management procedures that scale across the organization, using tools such as PagerDuty, Slack, Jira, ServiceNow, and custom integrations

• Lead and participate in root cause analysis sessions, driving teams toward systemic improvements rather than blame

• Design and execute incident dry runs and tabletop exercises to build organizational resilience

• Establish metrics and KPIs that measure incident response effectiveness and drive continuous improvement

Enable Data-Driven Decision Making

• Identify, define, and automate the tracking of operational KPIs and departmental metrics that matter, enabling senior managers to make informed decisions on the basis of data

• Build and maintain metric dashboards and automated reporting systems that provide real-time visibility into operational health

• Analyze trends and surface opportunities for optimization

Stakeholder Engagement, Training & Mentorship

• Build and maintain strong relationships with Engineering managers, Product Managers, and cross-functional stakeholders across geographies

• Maintain a feedback loop. Meet with stakeholders to understand process pain points.

• Influence others by fostering trust, leading by example, and inspiring them with your expertise and passion for reliability practices.

• Enhance internal knowledge of third-party tools such as Pagerduty, Datadog, and more, by educating Zoominfo employees on these tools.

Deliver training sessions that make Operational Excellence engaging and motivating for diverse audiences.

Required Experience & Qualifications:

• Bachelor’s degree in Software Engineering, Operations Management, or related field

• 7+ years of hands-on experience in technical operations, Site Reliability Engineering (SRE), Incident Management, or IT Service Management roles within SaaS or technical organizations

• Fluent English proficiency (written and verbal)

• Proven track record designing and implementing operational processes at scale

• Demonstrated expertise in SRE principles, practices, and tooling

• Strong data analysis skills with ability to define metrics, build or design dashboards, and use data to drive strategic decisions

• Proven ability to work effectively in a matrix organizational structure

• Ability and experience working with senior management at global organizations

• Hands-on experience with monitoring and observability tools such as PagerDuty and/or Datadog

• Familiarity with Jira, Confluence, Google Data Studio, or Tableau

• Experience with scripting and integrations (Python, JavaScript, Google AppScript, or similar)

• Background in SRE transformation or organizational process improvement initiatives

#LI-SS4 #LI-Hybrid

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This role is expected to be in the Bangalore office 5x/week.

Key responsibilities include: Partnering with multiple groups to lead in-person onboarding for new hire employees, identifying and implementing ways to improve the employee experience Facilitating Learning & Development activities for new and existing employees Coordinating site-wide meetings, including Employee All Hands' meetings Planning and executing key employee engagement events, including team offsites, conferences, and social activities, following budgetary guidelines

Requirements include: 5+ years of experience in a learning & development, event management, or employee engagement role, and having worked with senior leaders Highly proficient in G-Suites, expert in G-Sheets Proficient in Atlassian Confluence Strong English language skills Proactive and independent in finding opportunities and driving solutions Enjoy being exceptionally organised with a focus on execution Motivated self-starter who enjoys the balance of working independently and collaborating as part of a team Excellent communication skills with the ability to communicate across multiple cultures and time zones via verbal and written channels, including email, Slack, Zoom, and in-person Comfortable with ambiguous situations and experience driving outcomes

The Okta Experience Supporting Your Well-being Driving Social Impact Developing Talent and Fostering Connection + Community

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran.

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Your role will be key to ensuring our customers achieve their business goals while seamlessly navigating Airtable's features and capabilities.

Responsibilities: Provide expert troubleshooting and guidance on technical issues across multiple channels (email, video calls). Deliver a world-class customer experience by actively listening to concerns, empathising with customers, and resolving issues in a timely and effective manner. For complex issues, you'll know when to escalate to senior technical teams or other relevant stakeholders, ensuring a smooth transition and swift resolution for the customer. Accurately document all customer interactions and technical issues in Salesforce, and track trends to help identify opportunities for process and product improvements. Contribute to the continuous growth of Airtable's knowledge base by creating and updating helpful resources based on customer interactions. Stay ahead of new features and product updates. You'll educate customers on best practices and help them leverage Airtable to optimise their workflows and business processes.

Who you are: You have experience with Airtable, whether personally or professionally, and you're excited about helping others discover how it can transform their business. You've worked in an enterprise-focused technical support role, especially within a B2B tech environment, where you've made a meaningful impact on customer success. You excel in both written and verbal communication, and you know how to tailor your message to a wide variety of audiences. You enjoy solving complex problems, leveraging your strong analytical skills and technical aptitude to navigate challenges and find creative solutions. You're naturally curious, and you thrive in environments where you're expected to dive deep into technical issues and continuously learn. You have a strong, self-driven desire to exceed expectations and continuously improve your performance. You have experience with tools like Salesforce, Confluence, G Suite, and enterprise-level technology. A solid understanding of concepts such as relational databases, REST APIs, and writing formulas is a plus.

What We Offer: In addition to NHS coverage, you will have access to supplemental insurance 100% covered (and your dependents covered at 85%). Competitive pension scheme, life insurance, paid leave and sick leave. Complimentary mental health support via Modern Health. Family planning support via Carrot (fertility, adoption, and surrogacy). Flexible and generous time off and sick time benefits. Transportation & Commuter Benefits. Monthly 'Lifestyle Wallet' to use for benefits like personal fitness (e.g., gym memberships, fitness equipment, etc.) to pet care to nutrition coaching, and more. Supplemental reimbursement for Gender Affirmation procedures and services. Legal services - access to online tools to legal forms.

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This individual will oversee engineers responsible for software integrations, SharePoint solutions, and Atlassian system administration, ensuring that Shield AI's enterprise platforms remain scalable, secure, and aligned with business needs.

The ideal candidate brings a blend of technical expertise, program leadership, and people management experience to drive the delivery of reliable, automated solutions across Shield AI's internal systems.

Key responsibilities include:

• Leading, developing, and mentoring a team of engineers supporting enterprise software applications, integrations, and collaboration platforms.

• Driving the design, delivery, and lifecycle management of Shield AI's enterprise technology stack, including Microsoft 365, SharePoint, Atlassian, and other internal platforms.

• Partnering closely with cross-functional stakeholders to deliver secure, scalable enterprise solutions that enable efficient operations across Shield AI.

• Overseeing application governance, performance, and compliance in coordination with Cybersecurity and IT teams.

• Supporting integration of SaaS platforms with identity systems, workflows, and data automation pipelines.

• Establishing and maintaining best practices for DevOps automation, CI/CD, and application lifecycle management within Enterprise Operations.

• Developing strategic roadmaps and project plans that align technology initiatives with business priorities.

• Fostering collaboration, professional development, and operational excellence across the Enterprise Technology Solutions team.

• Leading effectively in a dynamic startup setting, balancing competing priorities and guiding teams through rapid change with clarity and confidence.

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This position also supports day-to-day office operations and facilities coordination, helping maintain workplace functionality, address routine issues, and ensure continuity of operations in a high-visibility, professional setting.

Responsibilities:

• Manage front-facing responsibilities with professionalism, including greeting visitors, handling inquiries, and maintaining a positive organisational image.
• Organise and coordinate schedules, appointments, and multiple priorities simultaneously.
• Develop excellent written and verbal communication skills, interacting effectively across teams and with external stakeholders.
• Track, manage, and follow up on tasks, projects, and administrative processes.
• Support operational workflows, including data entry, documentation, and cross-functional coordination.
• Proficient in workplace tools and systems, including Slack, Microsoft Teams, Envoy, Confluence, and Microsoft Excel.
• Familiarity with submitting and managing facilities requests and handling basic IT support requests or ticketing systems.
• Ability to work independently while also collaborating effectively in a team environment.
• Strong problem-solving skills and adaptability in fast-paced or dynamic settings.
• Customer-service mindset with a focus on responsiveness, professionalism, and efficiency.

Physical Demands:

• Prolonged periods of sitting at a desk and working on a computer.
• Occasional standing and walking within the office.
• Manual dexterity to operate a computer keyboard, mouse, and other office equipment.
• Visual acuity to read screens, documents, and reports.
• Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies.
• Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages).

Additional Information:

• Benefits: Medical Insurance, Dental and Vision Insurance, Time Off, Parental Leave, Competitive Salary, Retirement Plan, Stock Options, Life and Disability Insurance, Pet Insurance.
• Free lunch benefit and unlimited free drinks and snacks in the office.

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In this role, your primary responsibilities will be to keep technical media schedules on track, ensure tasks are properly resourced and tracked, support clear communication across teams, and plan and execute content strategy for interdepartmental documentation.

Responsibilities:

• Define project scopes, goals, and deliverables; create detailed project plans, timelines, and task assignments.
• Act as a central point of communication for all stakeholders, providing regular updates, reports on progress, and solutions to challenges.
• Manage and allocate resources to ensure project success.
• Track project progress; manage risks and obstacles as they arise.
• Ensure the quality of project deliverables and confirm that company standards are met.
• Evaluate project performance, document lessons learned, and formally close out the project; provide after action reports.
• Provide clear and intuitive navigation, content categories, and findability functionality to make information easy to find and use.
• Analyze audience needs and behaviours to understand how users interact with digital products and identify opportunities for improvement.
• Use documentation site maps, wireframes, and user flows as necessary to visualise intended user experience and system architecture.
• Work across teams to align information architecture with business goals and project requirements.
• Define content strategy, including how and where content will be displayed and accessed within the digital product.
• Plan and conduct usability tests to evaluate the effectiveness of the information architecture and identify areas for refinement.

Qualifications:

• Strong understanding of user-centred design and how to create positive user journeys.
• Ability to analyse complex information and translate it into user-friendly systems.
• Strong communication skills to collaborate with stakeholders and explain architecture decisions.
• Knowledge of project management software and tools for collaboration, scheduling, and tracking progress.
• Knowledge of relevant and tools used for information architecture; Confluence and Linear proficiency required.
• Understanding of how people learn and process information, knowledge of library science.

Benefits:

• Medical Insurance: Comprehensive health insurance plans covering a range of services
• Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
• Saronic pays 100% of the premium for employees and 80% for dependents
• Time Off: Generous PTO and Holidays
• Parental Leave: Paid maternity and paternity leave to support new parents
• Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
• Retirement Plan: 401(k) plan
• Stock Options: Equity options to give employees a stake in the company's success
• Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
• Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office

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The buildings are only part of the story. The real work happens in how people experience them , every interaction, every workflow, every moment where something either feels effortless or doesn't. We're looking for a Product Manager to own some of the most important experiences across Flow's resident and operational ecosystem.

Responsibilities

• Own the roadmap for core resident and operational workflows across the customer lifecycle and day-to-day building experience
• Build deep firsthand understanding of operator workflows by spending time with local teams in-market and observing how work actually gets done
• Identify the highest-leverage opportunities to simplify, automate, or redesign workflows using product, AI-assisted experiences, and self-service where appropriate
• Rapidly prototype solutions using modern AI and product development tools to test concepts before full production investment
• Partner with design, engineering, platform, and operations to turn validated concepts into durable, scalable product
• Define success through clear customer, operational, and business outcomes, and use data to continuously improve the workflows you own
• Evaluate local tools, dashboards, and operator-built workflows to determine what should be productized and scaled across Flow
• Work closely with platform teams to take advantage of emerging internal capabilities across data, workflow, and AI infrastructure
• Balance short-term wins with long-term system quality, making thoughtful tradeoffs in ambiguous and fast-moving environments
• Help create a product culture that values clear thinking, rapid iteration, good taste, and strong partnership with the people closest to the work

Ideal Background

• 6 to 10 years of product management experience, ideally in complex workflow-heavy domains such as fintech, logistics, hospitality tech, vertical SaaS, commerce, or marketplaces
• Track record owning ambiguous product areas end-to-end, from discovery through launch and iteration
• Experience working closely with operational teams, service teams, or frontline users, not just digital consumers
• Strong systems thinking and comfort with products that blend software, operations, and human coordination
• Evidence that you have personally experimented with building AI agents, automations, prototypes, or internal tools, even if you are not a full-time engineer

Technical Skills

• Strong product sense and the ability to turn messy workflows into clear user experiences and product decisions
• Hands-on comfort using modern prototyping and AI tools to build mockups, working flows, or lightweight internal tools as part of product development
• Strong judgment about where AI meaningfully improves a workflow, where it introduces risk, and how to evaluate the difference
• Excellent written and verbal communication, including the ability to drive alignment with operators, designers, engineers, and leadership
• Proficiency with modern product and collaboration tools such as Jira, Confluence, Figma, and current AI tooling

What Sets You Apart

• High agency individual and comfortable creating momentum in ambiguous situations
• Care deeply about understanding users in the real world, especially the people doing the work every day
• Have strong product taste and a bias toward simplicity, clarity, and elegant workflow design
• Can move from strategy to details without losing the thread
• Technically credible with engineering and practically useful with operators
• Low ego, high ownership, and comfortable changing your mind as new information emerges
• Keep up with the latest models, tools, and workflow patterns well enough to know when new capabilities materially change what the product can do
• Energized by the idea that AI should improve how products are built and how work gets done, not just add novelty

Why Join Flow?

• Help reimagine what it means to live, work, and connect in communities designed around people
• Build products that improve the everyday experience of residents and the teams who support them
• Join a company with ambitious goals at the intersection of real estate, hospitality, technology, and community
• Be part of a team that is still early enough to shape how the product, operating model, and standards evolve
• Flow's mission is oneness: fostering connection with ourselves, our neighbors, and the natural world.

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This is a unique opportunity to work across both digital and physical touchpoints, bridging strategic product thinking with deep operational execution to solve complex, real-world problems. A critical part of this role is bringing genuine AI fluency , using LLMs, automation platforms, and AI agents to multiply the team's impact and build scalable enablement infrastructure.

We're looking for a leader who's excited by ambiguity, obsessed with outcomes, and eager to iterate quickly with a cross-functional team of designers, engineers, and operators in-market and around the world. The right leader will balance strategy with grit and demonstrate strong communication and influence skills to ensure success.

Responsibilities:

• Influence the roadmaps for critical workflows that support both residents (“neighbors”) and internal operators across leasing, resident experience, maintenance, and financial planning
• Lead product discovery efforts through data analysis and close collaboration with on-the-ground teams
• Collaborate with global tech and local ops teams to ensure tools are scalable, delivered first time right, and tailored to market nuances
• Partner with local operators and global tech teams to scale tools, improve workflows, and ensure product usability across diverse market contexts
• Build strong feedback loops between field operators and product teams to surface unmet needs and drive continuous improvement
• Operationalize product rollouts with strong change management, training, and performance tracking
• Ensure tools and processes are not only functional but also resilient, scalable, and embedded in day-to-day operations
• Champion a culture of rapid iteration, continuous learning, and tight collaboration between technical and operational teams
• Identify automation opportunities across operator workflows and build or evaluate solutions using AI agents, LLMs, and workflow orchestration tools (e.g., n8n, Cursor, MCP)
• Enable scale beyond human bandwidth by automating identified opportunities through repeatable processes, tooling, templates, or AI-assisted workflows, developed in collaboration with operators
• Design and facilitate cross-functional alignment workshops to co-develop SOPs and drive process adoption at scale

Ideal Background:

• 5–8 years of product experience, ideally in complex business domains (finance, e-commerce, logistics, etc)
• Comfortable owning complex, ambiguous problem spaces , especially those that blend tech, service, and people
• Adept at partnering across engineering, design, and operations , with strong communication and collaboration skills
• You think in systems, care about details, and are energized by rolling up your sleeves to make things better every day
• Bonus: experience with real estate, logistics, marketplace, or hospitality platforms

Technical Skills:

• Strong communicator, especially in writing clear, actionable PRDs and process documents for stakeholders
• Deep, hands-on AI fluency: prompt engineering, AI agent design and evaluation, in-product guidance platforms, and workflow orchestration (n8n, Cursor, MCP); able to prototype and ship AI-augmented workflows, not just describe them
• Proficient in modern product tools: JIRA, Confluence, Figma, LLMs

What Sets You Apart:

• Understands and embraces grit
• You thrive in ambiguity and high-pressure environments; comfortable making informed trade-offs
• You are a low-ego individual who is excited about working in an ever-changing space
• You are passionate about elegant design and hypothesis-driven product development
• You are an excellent communicator and natural leader
• You are flexible and willing to pivot quickly based on new information or shifting priorities
• You can shift seamlessly from strategic storytelling to tactical execution

Additional Information:

Benefits

• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)
• Paid time off and 13 paid holidays
• 401(k) retirement plan
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
• Access to HSA-compatible plans
• Pre-tax commuter benefits
• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings

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Your primary responsibilities will include engaging directly with business stakeholders to understand needs, gathering detailed requirements, and translating them into clear user stories and functional specifications. You will also partner with IT and development teams to ensure requirements are well-defined, actionable, and aligned with business priorities.

In addition, you will help prioritize features, enhancements, and fixes based on business goals, user feedback, and operational impact. You will actively contribute to Agile delivery cycles, including planning, clarification, review, and follow-up activities.

You will support the release of new functionality through configuration, testing, data preparation, UAT coordination, and post-release support. You will also analyze processes, identify improvement opportunities, and recommend scalable system and workflow enhancements.

Furthermore, you will create and maintain key project and system documentation, including requirement documents, process descriptions, user guidance, and release communications. You will develop and deliver training materials and enablement sessions to support user adoption of new features and process changes.

As a key liaison between business users and technical teams, you will help ensure effective communication and successful solution delivery.

To be successful in this role, you will need significant practical experience in Business Analysis, Product Ownership, Project/Program Management, and/or IT solution delivery, ideally in support of enterprise business applications. You will also require a bachelor's degree in Computer Science, Information Systems, Industrial Engineering, Business, or a related field.

You will have demonstrated ability to gather requirements, define scope, and translate business needs into actionable deliverables. You will also have experience collaborating with technical teams on system enhancements, releases, testing, and implementation activities.

Strong organizational and time management skills, with the ability to manage multiple priorities effectively, are essential. You will also have experience developing supporting documentation and delivering training to business users and stakeholders.

A strong understanding of Agile methodologies and experience working in Agile delivery environments is highly desirable. Working knowledge of PPM (Clarity, Planview, etc.), ERP (SAP, Oracle, etc.) and/or CRM (SalesForce, etc.) tools, such as Confluence, Miro, and Jira, is also preferred.

In return for your expertise, you will improve the usability, effectiveness, and scalability of critical internal business applications. You will help drive process efficiency and stronger operational execution across the organization. You will contribute to the successful delivery of enhancements that create measurable value for end users and business stakeholders.

You will join the Synopsys IPG Business Operations department, an innovative and expanding team focused on system sustainment and enhancement. The Business Management team is dedicated to improving system usability and evolving infrastructure for scalability. Together, you will collaborate across functions and geographies to drive operational excellence and enable the continued growth and success of Synopsys.

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Key responsibilities include:

• Directly engaging with internal customers to understand their needs, gathering detailed requirements, and prioritizing product features.
• Translating customer requirements into user stories and collaborating with development teams to produce technical specifications and deliver solutions.
• Conducting thorough analyses, documenting findings, and recommending process and system improvements.
• Identifying and tracking key metrics to foster a culture of continuous process improvement.
• Generating actionable insights and comprehensive reporting for business leaders, empowering data-driven decisions that optimize profitability.
• Monitoring project activities, reporting status, identifying potential issues, and implementing corrective actions to ensure project milestones are met.
• Acting as the primary liaison between user groups and the IT development team, facilitating effective communication and solution delivery.
• Leading or participating in cross-functional project teams to develop, test, and implement new business models, system upgrades, enhancements, and bug fixes.
• Coordinating and performing user acceptance testing (UAT) with technical and cross-functional teams.
• Maintaining and updating user guides and system solution documentation to support user adoption and compliance.
• Developing and delivery end user training.
• Mentoring junior peers and networking with senior professionals in your area of expertise.

As a Senior Business Analyst, you will have the opportunity to enable the Synopsys IP Group to scale and innovate by ensuring robust, efficient, and user-friendly business systems. You will drive continuous process improvements that enhance business performance and operational excellence. You will provide critical insights and analytics that empower leadership to make strategic, data-driven decisions. You will facilitate seamless integration and collaboration across departments and global teams. You will support organizational growth by anticipating and resolving system challenges and recommending scalable solutions. You will promote a culture of knowledge-sharing and continuous learning within the team and broader organization.

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As an IAM / PAM Subject Matter Expert, you will lead and deliver enterprise-wide IAM and PAM initiatives within large, complex organisations. You will own PAM BAU operations, ensuring SLAs, KPIs, and service quality standards are consistently met. You will design privileged access controls such as session management, password vaulting, access monitoring, and self-service.

You will analyse enterprise and custom applications with PAM platforms, including required client-specific customisations. You will partner with business, IT, and security teams to gather requirements and deliver effective solutions. You will identify security gaps, recommend process improvements, and drive continuous enhancement. You will stay current with emerging cybersecurity threats, IAM/PAM trends, and technologies.

You will have experience in use of Jira and Confluence to manage delivery, documentation, and governance. You will be a clear, confident communicator with experience presenting to senior stakeholders. You will be comfortable working in fast-paced, security-critical environments.

You will have proven experience delivering enterprise-scale IAM and/or PAM solutions. You will have hands-on experience across one or more cybersecurity domains, with strong PAM expertise. You will have proven experience integrating applications with PAM platforms. You will have knowledge of security and compliance frameworks including SOX, ISAE 3402 / SOC 1 & 2, ISO, NIST, and PCI-DSS. Security certifications such as CISSP, CISM, CRISC, CCSP, SSCP, or Security+ are desirable.

Given that this is just a short snapshot of the role we encourage you to apply even if you don't meet all the requirements listed above. We are looking for team members who strive to make an impact and are eager to learn. If this sounds like you and you feel you have the skills and experience required, then please apply now.

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Good work is based on curiosity, openness, and transparency. This guides the way we work and behave. Our goal is to create purposeful work we can identify with: We strive to imagine products and services that add value to people’s lives, things people actually want and welcome.

Our digital teams bring multidisciplinary creative thinking, digital strategy and technology thought leadership to every stage of the engagement. By combining strategy, technology, data science, and creative design expertise with an inventive and open mindset, we partner with our clients to innovate and transform – and identify next business opportunities.

We are always learning, and we encourage and enable personal development, intellectual growth, teaching and coaching. We empower our people to take ownership and be accountable for – and beyond client work.

The Role

As a Digital Project Manager, you are consulting all kinds of digital projects bringing in your expertise along the whole project lifecycle. You coordinate agile cross-disciplinary teams and are used to working with client and internal stakeholders alongside external vendors and consultants.

You will coordinate project milestones, resource, and financial operations, appointments, creation and maintenance of project plans, risk management and quality assurance as part of your role.

You will submit project deliverables to clients, ensuring their quality, as well as owning the operational project reporting and supporting the team in developing the account.

About You

• You have an agile mindset, coupled with confidence, energy, and enthusiasm
• You are experienced with innovative digital product development practices (Scrum, SAFe, Analytics, Business Models, Co-ordination & Design Thinking)
• You offer profound experience in Project Management is a must: time management, organisational skills, interpersonal skills, decision-making, risk assessment, strategic planning, project lifecycle management, budgeting, performance tracking, financial modelling
• You bring Project Manager certifications (ideally)
• You are experienced in agile project management platforms (e.g. Atlassian suite, especially Jira and Confluence)
• You have stakeholder management skills – whether in presentations, stakeholder reviews, workshops, or other types of interaction
• You are an absolute team player and a great communicator and collaborator
• You have strong written and verbal communication skills in German and English

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You will work closely with our global infrastructure and support team to manage SaaS applications with a Modern Workplace focus (e.g. Azure AD/Entra ID, Intune Mobile Device Management, and Office 365). You will be self-motivated, eager to learn and develop new skills, and possess excellent communication skills.

Key responsibilities include:

• Managing IT support requests by creating, prioritizing, and escalating support tickets
• Collaborating with the UK IT team to develop processes, systems, and applications
• Creating detailed technical documentation and user documentation
• Serving as the primary contact for local IT vendors
• Monitoring local IT security implementation, compliance, and budget planning
• Planning and executing infrastructure migrations (e.g. from on-premises to SharePoint Online)

Requirements:

• Excellent German and English language skills in both written and spoken form
• Ability to communicate technical issues in both languages to non-technical users
• Experience with Office 365 (Teams, SharePoint, Exchange Online)
• Experience with Azure AD/Entra ID security
• Experience with MDM device and configuration management (preferably Microsoft Intune)
• Experience with Windows Desktop and Server
• Troubleshooting of operating system and software

Experience in at least two of the following areas is also required:

• ERP systems (e.g. SAP, Navision, Comarch, Netsuite)
• Network troubleshooting (DHCP, DNS, TCP/IP, etc.)
• Administration of Confluence & Jira
• Fundament knowledge in PowerShell for automation and administration
• SharePoint implementation, development, and management
• Windows Active Directory
• Zero-Touch Deployment (Autopilot & ABM)
• Deep understanding of Hyper-V and virtualization
• MacOS troubleshooting
• Apple MDM
• SSO/SAML configuration
• KI/Copilot integration and development
• Zero-Trust architecture

If you are a team player who can work well in a dynamic environment with a focus on collaboration and a positive attitude, we encourage you to apply. We offer a range of benefits, including flexible working hours, a healthy work-life balance, and opportunities for professional development.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are interested in joining our team, please submit your application, including your salary expectations and availability for an interview.

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We are seeking a highly skilled program manager to join our team as a Technical Program Management (AI Governance), Principal. As a principal program manager, you will be responsible for driving portfolio-level prioritization and delivery of Gen/Agentic AI initiatives, ensuring focus on highest-value outcomes.

What You'll Be Doing:

• Drive portfolio-level prioritization and delivery of Gen/Agentic AI initiatives, ensuring focus on highest-value outcomes.
• Ensure alignment between program execution and organizational goals, maximizing business value from AI investments.
• Contribute strongly towards cross-functional AI governance and decision forums that balance innovation velocity with enterprise risk and compliance.
• Shape the future of the Gen/Agentic AI solutions, influencing the direction of AI governance, risk management, and compliance efforts.
• Enhance cross-functional collaboration and knowledge sharing, breaking down silos to accelerate innovation.
• Build scalable governance frameworks and operationalize industry standards to ensure compliance and quality throughout the AI lifecycle.
• Empower business units to confidently adopt GenAI technologies, driving enterprise-wide transformation and agility.
• Collaborate closely with stakeholders to define program objectives, scope, and deliverables that align with strategic business goals.
• Develop, maintain, and optimize comprehensive program plans, resource allocation, and risk mitigation strategies.
• Monitor program progress, identify potential roadblocks, and implement proactive solutions to keep projects on track.
• Provide strategic guidance and support to project teams, acting as a mentor and thought leader in AI program delivery.
• Foster a culture of continuous improvement within the PMO function, incorporating best practices and lessons learned.
• Stay current with industry trends, regulatory developments, and advancements in AI to enhance program delivery and governance.
• Drive the successful delivery of GenAI offerings and strategic initiatives, positioning Synopsys as a leader in enterprise AI adoption.

What You'll Need:

• Bachelor's or Master's degree in Computer Science, Data Science, or a related discipline.
• Proven experience as a Program Manager, leading complex projects in the software or high-tech industry and leadingend-to-end evaluation of new model/app/tool requests (including third-party solutions), coordinating risk reviews across IP, privacy, security, and legal/compliance.
• Robust understanding of Generative AI (GenAI), Large Language Models (LLMs), Agentic AI, Responsible AI, and AI Governance, and are adept at embedding responsible practices, such as fairness, transparency, privacy, and accountability—into every stage of program delivery.
• Awareness of industry standards such as the NIST AI Risk Management Framework and EU AI Act-style Quality Management Systems, and ability to operationalize them effectively within large organizations.
• Hands-on experience with portfolio management tools (e.g., Jira, Azure DevOps), intake workflow systems, and knowledge bases (e.g., SharePoint, Confluence).
• Ability to drive Scalable, auditable AI governance mechanisms adopted across multiple business units.
• Reduced friction and cycle time for AI model/app approvals without increasing risk
• Measurable enterprise adoption and business value from GenAI deployments

Who You Are:

• Strategic thinker with strong analytical and problem-solving skills.
• Excellent communicator, able to convey complex ideas clearly to technical and non-technical stakeholders.
• Adaptable and resilient in the face of change, with a continuous improvement mindset.
• Collaborative, inclusive, and able to build strong relationships across diverse teams and geographies.
• Comfortable operating in areas of ambiguity where policy, technology, and business objectives intersect.
• Able to manage multiple priorities in a dynamic environment

The Team You'll Be A Part Of:

You will be part of GenAI Center of Excellence, a team that is passionate about driving innovation and advancing our AI Platform & Solutions. This role reports to Head of AI Program Management & Chief of Staff, GenAI Center of Excellence. We are a close-knit, collaborative group that values open communication and continuous learning. We collaborate closely with engineering, product, compliance, and executive teams to deliver impactful results and shape the company’s AI strategy.

Rewards and Benefits:

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

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Must Have:

• Strong knowledge of Atlassian Suite products (Jira and Confluence).
• Able to create dashboards and reports.
• Manage end-to-end development lifecycle from ideation to closure.

Role: Day-to-day project management of Enterprise projects

• Working transversally across Product, Engineering and Solutions to deliver high-impact, multi-team strategic projects
• Build and track milestone plans
• Own stakeholder management and reporting

Driving cross-functional efficiency

• Identify gaps and efficiency opportunities in our cross-functional processes and find and implement solutions to improve these
• Ensure alignment and focus on problem-identification and problem-solving between Product, Engineering and Solutions teams

Execution of transformational projects

• Act as internal Agile evangelist within the Enterprise team to drive adoption of an evolving Agile framework
• Work with Director, Strategic Projects on strategy, prioritisation and implementation of internal improvement projects

Requirements Domain Understanding:

• Experience managing multiple agile teams
• Some experience applying agile and Scrum/Kanban frameworks.
• PMP or CSM certification a plus

Collaboration and Communication:

• Experience with stakeholder management, including project- and portfolio reporting and risk management
• An ability to effectively listen, advocate, influence and connect the dots across multiple teams

General:

• Entrepreneurial approach to work, always looking for opportunities to drive improvement
• Excellent time management
• Driven to learn and improve

Benefits

• Hybrid setup
• Worker's insurance
• Paid Time Offs
• Other employee benefits to be discussed by our Talent Acquisition team in India.

Helpshift embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, colour, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status.

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As a practicum student, you will have the opportunity to work on various projects and gain hands-on experience in the field of digitalisation and information systems. You will be working closely with experienced professionals and will have the chance to learn from them.

The position is available for 6 months, starting in April 2026, and will involve working 35 hours per week. You will be required to have a valid university enrollment or be in a gap year.

If you are interested in this opportunity, please send your application to recruiting@porsche-engineering.de or call us at 0711/911-11308.

Responsibilities:

• Development and integration of interfaces between on-premise systems and the cloud
• Development of modern enterprise apps, including cloud apps, workflow apps, and AI-powered applications
• Creation of reports, dashboards, and data models using Power BI, Power Apps, and Power Automate
• Work on various projects and gain hands-on experience in the field of digitalisation and information systems

Requirements:

• Currently studying computer science or a related field
• Good knowledge of MS Office
• Experience with JIRA and Confluence
• Good knowledge of C++ is an advantage
• Ability to communicate fluently in English
• Strong analytical and conceptual skills, as well as a self-motivated and independent working style

Benefits:

• Opportunity to work on various projects and gain hands-on experience in the field of digitalisation and information systems
• Close collaboration with experienced professionals
• Chance to learn from them
• 6-month contract with the possibility of extension
• 35 hours per week
• Valid university enrollment or gap year required
• Salary range: € [insert salary range]
• Benefits: [insert benefits]

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What you'll do

You will partner with engineers to develop a quality mindset and advocate for quality standards in a Web and Mobile Automotive context

• You will develop and implement automated tests, introduce best QA practices, and ensure an appropriate level of code coverage

What you need

• You have successfully completed Bachelor’s or Master’s degree in Information Technology or an equivalent education

• You have at least 3 years of experience in web or mobile software testing

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What you'll do

You will partner with engineers to develop a quality mindset and advocate for quality standards in a Web and Mobile Automotive context

• You will develop and implement automated tests, introduce best QA practices, and ensure an appropriate level of code coverage

What you need

• You have successfully completed Bachelor’s or Master’s degree in Information Technology or an equivalent education

• You have at least 3 years of experience in web or mobile software testing

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What you'll do

• Du hilfst bei der Prozesssteuerung, Begleitung und Weiterentwicklung des kontinuierlichen Verbesserungsprozesses mit
• Du wirkst bei der Weiterentwicklung und Pflege der Jira- und Confluence- Steuerungsumgebung mit
• Du hilfst bei der Weiterentwicklung eines effizienten prozessualen PM-Frameworks mit
• Du unterstützt bei der Vorbereitung, Durchführung und Nachbereitung von Meetings
• Du wirkst bei der Erstellung und beim Tracken von Jira-Tickets mit
• Weiterhin gehört die Erstellung von Templates in Confluence sowie von Präsentationen und Schulungsunterlagen zu Deinem Aufgabenbereich

What you need

• Du studierst aktuell Wirtschaftsinformatik, Informatik oder einen vergleichbaren Studiengang
• Du hast sehr gute Kenntnisse in MS Office
• Du verfügst über sehr gute Kenntnisse im Jira und Confluence
• Du kannst Dich sehr gut in deutscher (mind. B2-Level) und gut in englischer Sprache verständigen
• Du verfügst über ein gutes Prozessverständnis von Projektmanagementmethoden und agilen Arbeitsmethoden
• Zu Deinen Stärken zähen ausgeprägte analytische und konzeptionelle Fähigkeiten sowie eine selbstständige Arbeitsweise
• Du bist motiviert, in einem Team mit hilfsbereiten und herzlichen Kollegen Deine sehr gute Kommunikationsfähigkeit und Dienstleistungsorientierung unter Beweis zu stellen

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What you'll do

• Develop and enhance our desktop applications using C# and C++ for the Windows platform
• Build software that interacts with Elgato hardware products, with a focus on our video product line

What you need

• Bachelor's or Master's degree in Computer Science, Engineering, Informatics, or equivalent
• 3+ years of experience developing desktop applications, ideally on Windows

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What you'll do

• Manage the Capture Technical Art team
• Develop and extend production tools and codebases

What you need

• Expertise in Python development for production systems, APIs, and automation

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You'll support digitalization projects in the finance department with a focus on SAP FI and S/4 HANA. You'll be responsible for the technical implementation of new product and service solutions, as well as the creation of concepts and the conduct of system tests in the context of projects for the continuous development of financial processes. You'll also be responsible for the end-to-end processes order to cash, procurement to pay, and record to report in the Financial Services area.

• Prozessorientierte Digitalisierungsprojekte im Finanzbereich mit Schwerpunkt im SAP FI- bzw. S/4 HANA-Umfeld
• Technische Umsetzung von neuen Produkt- und Dienstleistungslösungen
• Abbildung des operativen SAP FI - change managements bzgl. der Umsetzung von Anforderungen aus den Fachbereichen
• Erstellung von Konzepten und Durchführung von Systemtests im Rahmen von Projekten zur kontinuierlichen Weiterentwicklung von Finanzprozessen
• End-to-end-Prozesse order to cash, procurement to pay und record to report im Bereich Financial Services

What you need

You'll need a degree in business administration or a comparable field, preferably with a focus on accounting or controlling. You'll also need good study results, a high level of independence, self-organization, and responsibility, as well as strong team and communication skills. First experiences in the field of accounting and in the implementation of projects are an advantage. You'll also need a secure handling of MS Office, especially MS Excel, MS PowerPoint, and MS Teams, as well as basic knowledge of SAP FI, JIRA, and Confluence.

• Studium der Wirtschaftswissenschaften oder eines vergleichbaren Studiengangs, wünschenswert mit Schwerpunkt Accounting oder Controlling
• Gute Studienleistungen
• Hohes Maß an Eigenständigkeit, Selbstorganisation und Verantwortungsbewusstsein sowie stark ausgeprägte Team- und Kommunikationsfähigkeit
• Erste Erfahrungen im Bereich Accounting und in der Umsetzung von Projekten von Vorteil
• Sicherer Umgang mit MS Office, insbesondere mit MS Excel, MS PowerPoint und MS Teams
• Grundkenntnisse in SAP FI, JIRA und Confluence von Vorteil

Why this matters

You'll have the opportunity to work in a dynamic and international environment, where you'll be able to develop your skills and knowledge in the field of finance and accounting. You'll also have the chance to work with a team of experienced professionals, who will support and guide you in your career development.

• Dynamisches und internationales Umfeld
• Entwicklung von Fähigkeiten und Kenntnissen im Bereich Finanzen und Rechnungswesen
• Arbeit mit einem Team von erfahrenen Fachleuten, die Sie unterstützen und begleiten

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Deine Themenschwerpunkte sind...

• Weiterentwicklung unseres IT-Qualitätsmanagements mit Methoden wie Scrum, SAFe und DevOps
• Ausbau unserer Methoden, Prozesse und Tools zur Sicherstellung der IT-Qualität (z.B. durch statische Code-Analyse, automatisierte Tests, Förderung von Built-In Quality)
• Erstellung von Schulungen für unsere Teams
• Weiterentwicklung und Optimierung von IT-Qualitätsprüfungen in Projekten und im laufenden Betrieb
• Erfassen und Auswerten von qualitätsbezogenen Kennzahlen

What you need

Ein Studienplatz für (Wirtschafts-)Informatik, Wirtschaftswissenschaften oder eines vergleichbaren Studiengangs (mindestens im 3. Semester oder im Gap Year zwischen Bachelor und Master)

• Erste praktische Erfahrungen in IT-Projekten
• Erste Erfahrung mit Atlassian-Produkten wie JIRA oder Confluence
• Interesse an agilen Methoden wie Scrum, SAFe oder DevOps
• Fließende Deutschkenntnisse, um komplexe Themen sicher zu verstehen und zu kommunizieren (mind. B2)
• Sehr gute Englischkenntnisse, um dich auch international mit Teams verständigen zu können

Why this matters

Wir bei Porsche leben Vielfalt, setzen uns für Chancengleichheit ein und fördern aktiv ein inklusives Miteinander. Ebenso sind Respekt und Toleranz fest verankert in unserer Unternehmenskultur. So schaffen wir ein Umfeld, das die Individualität jedes einzelnen Menschen im Unternehmensinteresse fördert.

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As a Praktikant in the Over-the-Air-Funktionen & Connect-Komponenten team, you will be responsible for developing and implementing innovative Over-the-Air (OTA) services and functions. You will work closely with the team to design and implement complex Connect-Steuergeräte in various vehicle projects. Additionally, you will be involved in Digital Lifecycle Management, ensuring that field vehicles are kept up-to-date with regular updates.

• Connect-Steuergeräteentwicklung zur Absicherung im Gesamtverbund /-fahrzeug
• Funktionsentwicklung von Over-The-Air-Diensten und -Funktionen
• Digital Lifecycle Management zum Update von Feldsfahrzeugen

What you need

To be successful in this role, you will need to have a strong background in Informatik, Elektrotechnik, or a related field. You should have a good understanding of programming languages such as Python and Java, as well as experience with API, Confluence, and Jira. Additionally, you should be proficient in MS Office, particularly Excel and PowerPoint.

• Studienplatz für Informatik, Elektrotechnik, oder eines vergleichbaren Studiengangs (mindestens im 3. Semester oder im Gap Year zwischen Bachelor und Master)
• Kenntnisse in gängigen Programmiersprachen und spezifischer Software (Python, Java, API, Confluence, Jira, ...)
• Ein sicherer Umgang mit MS Office (Excel und PowerPoint)

Why this matters

As a Praktikant in the Over-the-Air-Funktionen & Connect-Komponenten team, you will have the opportunity to work on cutting-edge projects and develop your skills in a dynamic and innovative environment. You will be part of a team that is passionate about pushing the boundaries of what is possible and creating innovative solutions for the future.

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