Principal Responsibilities ------------------------ Provide on-desk compliance coverage for all Credit Portfolio Manager teams and wider FI PMs as required. Keep local senior management constantly apprised of the overall compliance landscape and exposures within the CLO and illiquid credit business. Provide compliance coverage for relevant regulatory examinations, internal investigations, regulatory inquiries, and internal and external audits and inspections. Track relevant regulatory developments. Participate in working groups and projects as needed. Provide support with regulatory reporting as required. Periodic regional travel may be required.

Qualifications/Skills Required ---------------------------- Law degree and legal background is preferred but not essential. Strong knowledge of CLO manager, illiquid credit, and general credit businesses. Strong knowledge and experience of compliance monitoring and surveillance. Strong regulatory background in US markets. Comprehensive understanding of and experience working with the rules and regulations and compliance processes and systems. Quick learner, detail-oriented; demonstrable thoroughness and strong ownership of work. Good team player with a strong willingness to participate and help others. Able to prioritize in a fast-moving, high-pressure, constantly changing environment; high sense of urgency. Strong communication skills.

Estimated Base Salary Range ------------------------- The estimated base salary range for this position is $160,000 to $250,000, which is specific to New York and may change in the future.

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You will likely have the following qualifications to succeed in this role:

• Bachelor's degree
• Strong willingness to learn, positive attitude, and a drive to succeed in this role and beyond
• A client-focused mindset with a 'can-do' attitude
• Strong communication and influencing skills, with an ability to build long-term workplace relationships
• Proven experience in similar positions, working with international companies and identifying product opportunities with corporate clients and seeing them through to a successful implementation
• Ability to prioritise and manage multiple projects & engagements
• Strong corporate banking product knowledge across Treasury/Cash Management, Foreign Exchange Trade Finance, and Capital Markets
• Understanding of regulatory and compliance processes
• Credit underwriting knowledge and experience
• Strong Windows capabilities; Excel, PowerPoint, Word, Outlook
• FINRA SIE, Series 63, and Series 79 licences are required. A contingency period to obtain licences can be provided at the discretion of the manager.

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Wonderschool is a category-defining platform at the intersection of marketplace, SaaS, and public sector systems. We empower small business owners,childcare providers,to launch and grow programs through software, coaching, and support, while partnering with governments to modernize childcare infrastructure.

This role helps childcare providers successfully launch, operate, and grow their businesses using Wonderschool's platform. The Provider Growth & Success Manager owns the provider journey from early onboarding through long-term success,combining coaching, business support, and product enablement to drive meaningful outcomes.

Responsibilities:

• Drive Provider Success & Growth: Support providers across their full lifecycle,from onboarding and launch to ongoing growth and expansion. Build strong, trust-based relationships through field visits, virtual coaching, and proactive outreach. Help providers achieve key outcomes including enrollment growth, operational efficiency, and revenue stability. Serve as a trusted advisor, guiding providers through challenges and opportunities.

• Coaching & Business Enablement: Coach providers on small business fundamentals, including pricing, budgeting, and financial planning. Support providers in building sustainable operations, including staffing and long-term growth strategies. Help providers develop strong program positioning, parent communication, and community engagement. Guide providers in setting and achieving measurable business goals.

• Licensing & Compliance Support: Guide providers through state licensing requirements and regulatory processes. Support preparation for inspections and ongoing compliance. Assist with business setup tasks such as documentation, registration, and operational readiness. Ensure providers meet required standards to successfully launch and operate.

• Product Adoption & Technical Onboarding: Lead onboarding and training for Wonderschool's platform and tools. Help providers adopt key features that improve efficiency, enrollment, and revenue. Deliver live trainings, walkthroughs, and ongoing support for non-technical users. Identify gaps in adoption and proactively drive deeper product usage.

• Marketing & Enrollment Growth: Support providers in building and managing enrollment pipelines. Guide branding, local visibility, and digital presence (including marketplace listings and reviews). Coach providers on converting inquiries into enrollments and improving parent engagement. Help providers execute local marketing strategies and community outreach.

• Field Engagement & Community Building: Conduct regular in-person visits and host trainings across the region. Facilitate group sessions, workshops, and Wonderschool Academy programs. Represent Wonderschool in the field at events and community engagements. Travel regularly to support provider success and relationship-building.

• Cross-Functional Collaboration: Maintain accurate provider records and insights in internal systems. Partner with Sales, Support, Product, and Engineering to improve provider experience. Surface trends, challenges, and opportunities from the field to inform product and process improvements.

Required Qualifications:

• 3+ years of experience in customer success, onboarding, account management, business consulting, or similar roles.
• Experience working with small business owners or entrepreneurs.
• Strong understanding of business fundamentals (pricing, budgeting, operations).
• Experience training or supporting non-technical users on software platforms.
• Excellent communication and relationship-building skills.
• Strong organizational skills and ability to manage multiple providers simultaneously.
• Willingness and ability to travel regularly within the region.

Preferred Qualifications:

• Experience working in regulated industries (childcare, education, healthcare, or similar).
• Familiarity with licensing or compliance processes.
• Experience with SaaS onboarding or implementation.
• Experience using CRM tools (e.g., HubSpot).
• Experience coaching or mentoring business owners.

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Responsibilities:

• Define and execute the roadmap for supply chain compliance systems, processes, and governance
• Interpret and anticipate regulatory, contractual, and customer requirements (e.g., FAR/DFARS, ITAR/EAR, cybersecurity, traceability) and translate them into actionable internal processes
• Proactively identify future compliance needs based on industry trends, customer expectations, and scaling plans, and design systems and processes ahead of formal contractual obligations
• Build and implement scalable compliance frameworks across supplier onboarding, qualification, and ongoing management
• Partner closely with Legal to align on regulatory requirements, risk posture, and implementation strategy
• Collaborate with Supplier Quality and Supply Chain teams to embed compliance into day-to-day workflows and systems
• Design and implement processes for supplier compliance verification, documentation, and audit readiness
• Support development of systems/tools (internal or off-the-shelf) to manage compliance data, documentation, and traceability
• Establish and track key compliance metrics, reporting, and escalation mechanisms
• Ensure compliance systems are right-sized, balancing regulatory rigor with operational efficiency and avoiding unnecessary complexity
• Anticipate long-term scaling needs and evolve compliance infrastructure to support increasing supplier and operational complexity

Qualifications:

• Bachelor's degree in Supply Chain, Engineering, Business, or related field
• 5+ years of experience in supply chain, compliance, supplier quality, or related roles
• Strong understanding of regulatory frameworks relevant to defence/manufacturing (e.g., ITAR, EAR, FAR/DFARS)
• Experience building or implementing compliance processes, systems, or programs
• Demonstrated ability to design forward-looking systems or processes in the absence of fully defined requirements
• Ability to translate complex regulatory requirements into practical, operational workflows
• Experience working cross-functionally with Legal, Supply Chain, Engineering, and Quality teams
• Strong organisational and problem-solving skills with a pragmatic, execution-oriented mindset
• Ability to operate effectively in fast-paced, scaling environments with evolving requirements

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