You will partner with product and engineering leadership to set strategy, priorities, and mission for teams and projects. You will roll up your sleeves as needed to get involved in the technical details of solving some of the most complex technical challenges at Figma. You will establish trust within and across teams by creating accountability and a positive work environment in partnership with other leaders in the organization.

You will grow your career in an engaged and creative engineering community. Figma is committed to building an inclusive and diverse team and culture. We expect all of our leaders to play a role in helping to build and drive these initiatives through hiring, community events, and other programs in partnership with teams across all of Figma.

To be successful in this role, you will need 2+ years of experience managing and leading a high output engineering team, 5+ years of engineering experience working on complex systems with an emphasis on performance, reliability, quality, and extensibility. You will also need demonstrated leadership skills in building a high-performing and highly engaged engineering team; including a proven track record of motivating, mentoring, and guiding senior engineers.

Experience building performant animation and interaction frameworks, tooling, and foundations is a plus. Deep knowledge of runtime environments and how they operate, including game, application, or browser engines is also a plus. Experience with creative coding frameworks used for building interaction, animation, and time-based media experiences is a plus.

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This platform is the source of truth for the entire quote-to-cash lifecycle,responsible for high-throughput metering, complex real-time rating, and the generation of clear, accurate invoices that reinforce customer trust.

As a Staff Product Manager, you'll bring and develop:

• Master Commerce Domains: Leverage deep expertise in catalog management, subscriptions, billing, invoicing, revenue recognition, and tax compliance to build robust, scalable financial systems.

• Define Platform Strategy: Architect the roadmap for a 'commerce-as-a-service' model by developing primitives (metering, rating, and entitlement APIs) that enable internal teams to launch products with minimal bespoke engineering.

• Enable Internal Tenants: Treat Twilio's internal product and operations teams as primary customers by designing the self-service tools, SDKs, and documentation necessary for independent onboarding to the platform.

• Ensure Usage Fidelity: Own the 'event-to-invoice' data lifecycle by architecting systems that transform high-volume usage data into transparent invoices, ensuring rating logic is perfectly mirrored in customer dashboards.

• Productize Compliance: Partner with Finance, Compliance, and Accounting to build automated revenue recognition and geography-aware tax hooks into the platform core to ensure every transaction is audit-ready by default.

• Champion Accuracy & Trust: Drive platform initiatives that provide customers with granular visibility into their usage, reducing billing inquiries and fostering long-term trust through financial integrity.

• Bridge Cross-Functional Gaps: Act as the strategic link between Engineering, Finance, and GTM by translating complex financial requirements into scalable technical specifications and communicating platform guardrails early.

• Integrate AI Capabilities: Embed AI into the commerce platform, such as billing optimization, anomaly detection, rating logic, and automating internal administrative and reporting activities.

• Lead Forensic Discovery: Conduct deep-dive investigations into the most complex parts of the commerce lifecycle, untangling legacy systems and technical debt to provide the organization with clear paths forward.

• Embed Data-Driven Decisioning: Drive system reliability and business outcomes by using analytics to guide prioritization and fostering a culture of continuous experimentation and learning.

• Technical Mentorship: While an individual contributor role, you will 'raise the bar' for the PM org, mentoring PMs on technical product discovery, tracking communication and execution.

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Responsibilities:

• Lead design for major mobile initiatives from concept through launch and iteration
• Shape the vision for Mercury’s native iOS and Android experiences
• Turn complex financial workflows into simple, intuitive interactions
• Work closely with product managers and engineers to decide what to build and why
• Prototype ideas quickly to explore direction, test assumptions, and refine details
• Design polished, production-ready interfaces with exceptional craft and precision
• Contribute to our design systems and help evolve patterns across platforms
• Raise the quality bar for interaction, visual design, and product thinking across the team

Requirements:

• 6+ years designing high-quality product experiences
• Strong visual and interaction design skills with a sharp eye for detail
• Experience designing complex systems, not just individual screens
• Ability to work through ambiguity and drive projects forward independently
• Clear communicator who can articulate decisions and influence product direction
• Experience designing native mobile apps (iOS and/or Android)
• Thoughtful collaborator who makes teammates better

Total Rewards Package: The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Salary Range:

• US employees (any location): $189,000–236,200 USD
• Canadian employees (any location): $178,600–223,200 CAD

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