Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyse conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Visit dialpad.com to learn more.

Being a Dialer

At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level.

We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role

As a Senior Product Manager, you’ll lead the strategy, roadmap, and delivery of our AI-powered contact center solution, Dialpad Support.

From conception to launch, you’ll work closely with Engineering and Design to develop capabilities that shape how Dialpad’s customers provide services to their users (e.g., support, hotlines, etc.).

By collaborating with marketing, sales, and CX, you’ll drive adoption and engagement with your product, ultimately helping every business deliver world-class customer experiences.

Dialpad powers modern, cloud-based omnichannel customer engagement through agent experiences, supervisor tools, routing, analytics, and quality management, all infused with AI at the core.

Your work will help our customers realise measurable improvements in agent efficiency, customer satisfaction, and business scalability.

This position reports to our Product Management VP and has the opportunity to be based in our Austin Office.

What you’ll do

• Own product strategy and roadmap for the contact centre business line, defining what to build, when to do it, and why it matters.

• Develop a deep understanding of customer pain points and business opportunities across industries, segments, and geographies through research, data analysis, and direct engagement to inform and support your product decisions and guide prioritisation.

• Lead the ideation, design, specification, development, and release of solutions through the entire project lifecycle, leveraging strong working relationships with Engineering, Design, Marketing, and Sales.

• Maintain the quality of your product by identifying product and technical issues and actively developing and tracking solutions for a product line used by thousands of agents and supervisors every day.

• Measure your impact through quantitative and qualitative data, connecting your work to the business outcomes that customers care about most.

• Champion your product, both externally and internally, to generate excitement and ensure alignment, including customer briefings and roadmap discussions.

• Approach your role with a growth mindset and a willingness to roll up your sleeves and solve problems as they arise.

• Balance short-term customer asks with long-term platform scalability and architectural integrity.

• Monitor the competitive landscape to inform differentiation and positioning.

Skills you’ll bring

• 8+ years of experience building a B2B SaaS product.

• Strong understanding of contact centre workflows (agents, supervisors, routing, IVR, reporting, WFM, QA, or AI-driven capabilities).

• Proven ability to lead complex products with multiple stakeholders and dependencies.

• Experience working closely with engineering teams on technically sophisticated systems (APIs, real-time systems, data pipelines).

• Fluency in AI systems and a passion for applying this technology both within the Dialpad product and to improve your daily work.

• Data-driven mindset with the ability to define KPIs and make informed trade-offs.

• Excellent communication skills , able to influence without authority and clearly articulate decisions.

• Comfort operating in ambiguity and driving clarity in fast-evolving environments.

• Bachelor’s degree or equivalent practical experience.

Why Join Dialpad

Work at the centre of the AI transformation in business communications

Build and ship agentic AI products that are redefining how companies operate

Join a team where AI amplifies every employee’s impact

Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential.

We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection.

Our exceptional culture, repeatedly recognised as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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We are looking for a curious and skilled Product Designer ready to take on advanced design challenges and help elevate our security products' user experience. You will collaborate closely with cross-functional teams, including Product Managers, Engineers, Senior and Principal Designers, and UX Researchers, to craft intuitive, research-driven solutions that align with Elastic's vision. This is not just a role; it's a chance to grow your career while tackling some of the most meaningful, complex problems in the industry.

Applications without a link (and password, if applicable) to a Portfolio or a Case Study will not be considered. We appreciate your understanding.

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This role sits at the intersection of AI/ML, autonomy, model lifecycle, infrastructure, and product strategy. The PM partners closely with engineering, AI research, Hivemind Solutions, and field teams to deliver the tooling that enables sovereign autonomy, AI Factories at the edge, and continuous learning,capabilities that are central to Shield AI's strategic direction.

This is a high-impact role for an experienced product leader excited to define how foundation models are trained, validated, governed, and deployed across thousands of autonomous systems in highly contested environments.

Responsibilities:

• AI Model Development & Training Platform

Own the roadmap for foundation model training workflows, including dataset ingestion, curation, labeling, synthetic data generation, domain model training, and distillation pipelines. Define requirements for world models, robotics models, and VLA-based training, evaluation, and specialization. Lead the evolution of MLOps capabilities in Forge, including data lineage, experiment tracking, model versioning, and scalable evaluation suites.

• Data, Simulation & Synthetic Data Factory

Define product requirements for synthetic data generation, simulation-integrated data flywheels, and automated scenario generation. Partner with Digital Twin, Simulation, and autonomy teams to convert natural-language mission inputs into data needs, training procedures, and model variants.

• Safe Deployment & Model Governance

Lead the development of model governance and auditability tooling, including model cards, dataset rights, lineage tracking, safety gates, and compliance evidence. Build guardrails and workflows to safely deploy models onto edge hardware in disconnected, GPS- or comms-denied environments. Partner with Safety, Certification, Cyber, and Engineering teams to ensure traceability and evaluation pipelines meet operational and accreditation requirements.

• Edge Deployment & AI Factory Integration

Partner with Pilot, EdgeOS, and hardware teams to integrate foundation-model-based perception and reasoning into autonomy behaviors. Define requirements for distillation, quantization, and inference tooling as part of the “three-computer” development and deployment model. Ensure closed-loop workflows between cloud model training and edge-native execution.

• Cross-Functional Leadership

Collaborate with Engineering, Research, Product, Customer Engagement, and Solutions teams to ensure model outputs meet mission and platform constraints. Translate advanced AI capabilities into intuitive workflows that platform OEMs and partner nations can use to build sovereign AI factories. Sequence foundational capabilities that unblock autonomy, simulation, and customer-facing product teams.

• User & Customer Impact

Develop deep empathy for ML engineers, autonomy developers, and Solutions engineers who rely on the platform. Capture operational data gaps, mission-driven model needs, and domain-specific specialization requirements. Lead demos and onboarding for model-development capabilities across internal and external teams.

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Partnering closely with the overall GEO Leader, Product, Engineering, Marketing, and Customer Engagement, you'll align GTM strategy with customer outcomes and operational excellence. The ideal candidate is a technical, customer-first sales leader with strong GTM instincts and a track record developing high-performing teams.

Responsibilities:

• Lead and develop the Middle East/Asia Pacific GEO Hivemind Autonomy sales team; raise the bar on talent, coaching, and execution
• Refine coverage, roles, and capacity to improve focus, speed, and results
• Own the Middle East/Asia Pacific GEO GTM Hivemind specialist plan (segmentation, ICP, account/territory strategy, pipeline generation, competitive positioning)
• Partner closely with the GEO Sales team to align strategy and execution,clarifying ownership, maintaining transparent communication, and driving coordinated pursuits that accelerate growth
• Drive operating rhythm and predictability (forecasting, deal reviews, MBRs/QBRs, dashboards, core metrics/OKRs)
• Improve sales processes and systems (qualification, CRM hygiene, deal stages, governance) for repeatable performance
• Lead key pursuits and executive customer engagements in complex, multi-stakeholder deals
• Build and expand relationships with Large Systems Integrators (LSIs) and strategic partners to accelerate wins
• Communicate clearly and influence effectively with customers, prospects, and internal stakeholders

Measures of Success (First 6-12 Months):

• More accurate forecasts and stronger pipeline hygiene with a consistent operating cadence
• Improved win rate and deal velocity through sharper qualification and repeatable motions
• Stronger territory/account strategy, pipeline generation, and coverage model across the Middle East / Asia Pacific GEO; including emerging markets and partner ecosystem

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The ideal candidate is proactive and driven and will be instrumental in adoption and implementation of Freenome’s early cancer detection tests, and digital health platform. The Strategic Account Executive will meet sales goals within the assigned geography by networking and building relationships with health systems and institutions.

You will partner with the implementation team to ensure adoption of Freenome’s tests. The successful candidate will be assessed on quality and quantity of contracts in accordance with Freenome’s high performing standards.

The role will initially report to the Vice President of Sales. This role will be a Remote role within the Northeast and will require the ability to travel 50% of working time away from work location, may include overnight/weekend travel.

Responsibilities:

• Become a subject matter expert in Freenome’s technology and service offerings, effectively representing the company to key stakeholders including C-suite, executives, KOL physicians, Medical Directors, Hospital Administrators, Lab Directors, Precision Medicine Directors and Senior Management of Partner Labs
• Be an amazing sales person, effectively articulating the value of Freenome’s industry leading tests and digital health tools to executive and provider leadership within health systems
• Partner with Medical Affairs to educate and recruit Health Systems to utilize Freenome’s test
• Negotiate and close contracts with health systems and institutions
• Collaborate with both internal and external stakeholders in order to implement EMR and UX tools that will drive growth of Freenome’s test
• Capture information on customer interactions using CRM tools, including point of contact information, sales call activities, market intelligence, funnel development, and other data points
• Provide feedback to the Product and Marketing team directly from customers
• Structure detailed strategic plans for gaining and retaining health systems and institution contracts
• Identify market opportunities, monitor competitive activity, and present findings to commercial leadership

Requirements:

• Bachelor’s Degree in Sales, Business Management, Marketing or, Science, or any other related field
• 10+ years of medical sales experience and 3+ years with a strong record of success selling complex diagnostics solutions to health systems or institutions
• Experience with institutional sales successfully closing and implementing contracts with health systems
• Understanding of the healthcare system, reimbursement pathways, and screening protocols
• Strong communication, negotiation, and stakeholder engagement skills
• Strong presentation skills: ability to effectively convey concepts in a clear, concise, and professional manner through telephone and face-to-face interactions
• Experience with CRM tools and data-driven account planning
• Ability to sell technically complex products
• Possession of a valid driver's license

Nice to Have:

• Experience with liquid biopsy early cancer detection
• Demonstrated experience promoting digital health solutions to health systems
• Experience selling disruptive technologies and improving the standard of care

Benefits and Additional Information:

• The US target range of our base salary for new hires is $175,000 - $210,000. You will also be eligible to receive equity, cash bonuses, and a full range of medical, financial, and other benefits depending on the position offered. Please note that individual total compensation for this position will be determined at the Company’s sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, and education.
• We invite you to check out our career page @ https://freenome.com/job-openings/ for additional company information.
• Freenome is proud to be an equal-opportunity employer, and we value diversity. Freenome does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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The Head of Acquisitions / Sales is a critical leadership role responsible for building, managing, and scaling Flock's acquisitions organization. This role sits at the intersection of sales, investments, and operational excellence, and will directly influence Flock's ability to grow efficiently while maintaining high asset and client quality.

Responsibilities

• Manage our team of SFR Directors and Client Growth Associates, building accountability, discipline, and a culture of high performance.
• Recruit and grow the acquisitions team as the company scales, bringing in the right people and ramping them effectively.
• Work closely with leadership to increase deal velocity and conversion rates , improving existing processes and building new ones.
• Partner with Engineering, Investments, Client Relations, Legal, and Capital Markets to bring high-quality assets and well-aligned clients into the Fund.
• Support leadership in complex portfolio transactions and, over time, lead them independently.
• Lead from the front , conduct hands-on deal work, understand the org from the inside, and build your leadership on a foundation of knowing exactly how this business works.

About You

• You have deep experience in investment management and know how to sell. You've probably spent time at a startup. You're hungry , not because you have to be, but because that's how you're wired.
• You have 8-12 years of experience spanning investment management , equities, credit, real estate, or alts , and time at a startup, ideally one selling a complex or regulated product. You have a genuine understanding of how investment funds work.
• You can sell. You've done it , at a startup, in financial services, or both.
• You have high EQ. You connect easily with people from all backgrounds, understand what motivates them, and know how to move a conversation forward.
• You're intellectually curious with a high slope , you pick things up fast and are eager to learn from people around you.
• You're a systems thinker. You see gaps in processes, cut through noise, and understand how the pieces of an organization fit together.
• You communicate clearly , in writing, in conversation, and in the way you run a team.
• You operate with extreme rigor. High attention to detail. Meticulous about data. You hold yourself to a high standard and expect the same from the people around you.
• You have uncompromisable integrity. We shouldn't need to elaborate on this one.
• You practice dead reckoning , you don't wait for perfect information or fully built systems. You use judgment, take action, and adjust as you learn.

Even if you don’t meet 100% of the qualifications, we recommend applying to the role!

Compensation: $400-450K On Target Earnings, plus equity and benefits (medical/dental/vision insurance, 401k, and unlimited PTO).

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This work takes grit, because we move fast, without ever sacrificing craft or quality. Our mission is to bring development superpowers to everyone. From entrepreneurs launching their first idea to global enterprises scaling their digital presence, we empower teams to design, launch, and optimize for the web without barriers.

We are seeking a strategic and hands-on Senior Enablement Manager to design, deliver, and continuously evolve enablement for our Solution Engineering, Solution Architecture, and Customer Success Manager teams. This role is responsible for setting the gold standard for how customer-facing technical and post-sales teams ramp, deepen product mastery, and deliver exceptional customer outcomes with Webflow.

This role sits at the intersection of role excellence and solution expertise. You will build scalable onboarding in partnership with our Revenue Enablement Onboarding Manager and ongoing enablement programs that blend Webflow product knowledge, technical acumen, and customer-facing skills, ensuring SEs, SAs, and CSMs are confident, credible, and effective at every stage of the customer journey.

Our Solution Engineering, Solution Architecture, and Customer Success teams are critical to how customers experience and succeed with Webflow. This role directly shapes how these teams ramp, grow, and deliver value,driving stronger customer outcomes, higher adoption, and long-term retention. You’ll play a key role in scaling excellence across our most technical and strategic customer-facing teams.

You’ll be a visible presence across these teams,especially during monthly in-person onboarding sessions at our San Francisco HQ and a trusted partner to Solutions and CS leadership.

About the role:

• Location: Remote-first (United States; BC & ON, Canada)
• You will be required to work from our SF office 1 week per month (subject to change) for team meetings, collaboration sessions, and other business needs as requested by leadership.
• Full-time
• Permanent
• Exempt
• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
• United States (all figures cited below are in USD and pertain to workers in the United States)
• Zone A: $140,000 - $175,000
• Zone B: $133,000 - $166,000
• Zone C: $126,000 - $158,000

This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.

Responsibilities:

• Own the Solutions & CS Enablement Journey
• Webflow product and platform knowledge
• Solution positioning and technical storytelling
• Customer lifecycle and use-case-driven workflows

• Design and deliver a thoughtful, role-specific programs for SEs, SAs, and CSMs, with a strong emphasis on:
• Blend VILT, self-paced learning, hands-on labs, and in-person sessions, including monthly facilitation at SF HQ for revenue new hires.
• Partner closely with Product, Engineering, Sales, RevOps, and CS leadership to ensure onboarding content is accurate, current, and aligned to roadmap and GTM priorities.
• Define clear ramp milestones, certifications, and readiness criteria by role.

• Partner with Solutions & Customer Success Leadership
• Serve as the strategic enablement partner to SE, SA, and CS leaders.
• Equip managers with coaching frameworks, role-specific playbooks, and skill assessment tools to support ongoing development.
• Establish tight feedback loops to identify skill gaps, product knowledge needs, and performance trends across teams.

• Lead Ongoing Role & Solution Skill Development
• Solution discovery and technical qualification
• Architecture and implementation conversations
• Demo excellence and solution storytelling
• Value articulation and business outcomes
• Customer onboarding, adoption, and expansion motions

• Own post-onboarding enablement tracks that deepen both functional excellence and Webflow solution mastery, including:
• Deliver continuous learning through workshops, certifications, practice sessions, shadowing frameworks, and micro-learning.
• Partner with Product teams to translate roadmap updates into clear, actionable enablement for customer-facing roles.

• Drive Cross-Functional Alignment & Best Practices
• Collaborate closely with Revenue Enablement peers to ensure alignment across Sales, xDR, Partner, Solutions, and Customer Success enablement.
• Partner with Product Marketing, Product, RevOps, and Leadership to reinforce broader GTM strategy through enablement.
• Contribute to shared enablement frameworks, content standards, and measurement practices across the org.
• Surface insights from the field to influence future product and enablement priorities.

• Program Ownership & Enablement Operations
• Own and maintain a high-quality library of enablement content for Solutions and CS roles.
• Leverage LMS, enablement platforms, and knowledge tools to deliver scalable, measurable programs with fluency in AI.
• Track proficiency, ramp progress, and performance impact.
• Continuously iterate based on data, feedback, and evolving business needs.

• Facilitation & Presence
• Lead live training with confidence, clarity, and credibility,both virtually and in person.
• Create an inclusive, hands-on learning environment that encourages participation, practice, and peer learning.
• Model best-in-class facilitation, communication, and customer-facing behaviors.
• Willingness and ability to travel to San Francisco HQ once per month.

Requirements:

• 5-8+ years of experience in Enablement, L&D, Solutions, Sales Engineering, Customer Success, or related GTM roles.
• Strong understanding of technical and post-sales motions, including SE/SA and CSM workflows.
• Proven ability to translate complex products into clear, compelling, role-relevant learning experiences.

You’ll thrive as a Senior Enablement Manager if you have:

• Excellent facilitation and stage presence; comfortable leading sessions for small groups or large cohorts.
• Experience designing and delivering enablement programs that drive business outcomes.
• Strong collaboration and communication skills, with the ability to build relationships with cross-functional teams.
• Ability to analyze data and feedback to inform enablement strategies.
• Passion for staying up-to-date with industry trends and best practices in enablement.

Preferred Qualifications:

• Experience working in a remote-first or distributed organization.
• Familiarity with AI-powered enablement platforms and tools.
• Strong understanding of Webflow's products and services.
• Experience working with diverse teams and stakeholders.
• Strong problem-solving and analytical skills.

What We Offer:

• Competitive salary and bonus structure.
• Comprehensive benefits package, including medical, dental, and vision insurance.
• 401(k) matching program.
• Flexible PTO policy.
• Professional development opportunities.
• Access to cutting-edge technology and tools.
• Collaborative and dynamic work environment.
• Opportunity to work with a talented and diverse team.

How to Apply:

If you're excited about this opportunity, please submit your resume and a cover letter explaining why you'd be a great fit for this role. We can't wait to hear from you!

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