Our core work consists of building custom AI applications that will impact millions of citizens and government employees, generating high-quality training data for custom LLMs, and upskilling and AI advisory services to spread the impact of AI.

As a Strategist, you'll be responsible for growing the Global Public Sector business unit and partnering with technical stakeholders to identify and win major opportunities in the public sector and selected accounts across the GCC.

You will develop and execute on a go-to-market strategy for customer acquisition, navigating a dynamic and often unstructured environment to make impactful decisions.

This is a technical role that requires a deep interest in AI and data and the ability to articulate technical concepts in simple, precise language.

Experience successfully navigating and partnering with governments and senior stakeholders across the GCC is also essential.

Key responsibilities include:

• Working closely with Scale Leadership, Head of EMEA, Engagement Management, Account Executives, and the EMEA Strategy team on overall GTM strategy across the region

• Working with potential clients to identify impactful AI solutions and shape and scope their high-level vision for AI

• Demonstrating the value and impact associated with each AI application

• Navigating complicated organizations, developing relationships, and answering client questions to qualify an identified opportunity to a signed deal

• Building trust and credibility with clients, acting as a reliable AI advisor beyond the core operating capacity of projects

Ideally, you'd have 5+ years of public sector sales or consulting experience, and/or sales experience in complex environments.

A track record of personally shaping and closing $500K to $5M+ deals for complex solutions for public sector accounts is also desirable.

Experience in building GTM strategies to effectively scale growth, partnering with both business and technical stakeholders to identify challenges and formulating solutions to address them, and creating, developing, and communicating executive-level materials are also valuable skills.

Written and spoken fluency in Arabic is required.

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Key responsibilities include:

• Supporting system integration of RF hardware, software, and platform-level components (air, land, sea, or space)
• Planning and executing test & evaluation (T&E) activities, including lab and field testing
• Generating and maintaining technical documentation, requirements, and verification artifacts
• Meeting with clients and stakeholders to identify, gather, and document technical requirements
• Analyzing project technical features, creating diagrams, and building models to define system behavior
• Ensuring that requirements are correct (validation) and that the final system meets those requirements (verification)
• Maintaining traceability of requirements from design to testing to prevent scope creep
• Working with software, RF, hardware, and project management teams to align design with user needs

Required qualifications include:

• A bachelor's degree in Systems Engineering, Computer Sciences, Physics, or a related field
• Experience with simulation tools, modeling tools, and requirements management software
• A strong understanding of signal processing fundamentals (FFT, filtering, detection theory)
• Experience with modeling and simulation tools (e.g., MATLAB, Simulink, Python)
• Familiarity with RF test equipment (spectrum analyzers, signal generators, network analyzers)
• The ability to obtain and maintain a U.S. security clearance

To conform to U.S. Government export regulations, applicants must be a U.S. citizen, green card holder, or be eligible to obtain the required authorizations from the U.S. Department of State.

What we offer includes:

• A competitive salary, stock options, and benefits, including health, vision, and dental
• 401K enrollment at 90 days
• Generous PTO + most federal holidays observed
• A collaborative and inclusive work environment
• Access to the latest tools and technologies
• High levels of responsibility and autonomy
• Professional growth and development opportunities
• Access to the hardest problems in electronic warfare

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We're hiring Field Engineers to partner with prospective and strategic enterprise customers. As a Field Engineer, you'll be the technical face of Anysphere in the field — helping customers evaluate Cursor, guiding them through proofs of concept, and ensuring they see the full value of AI in their engineering workflows.

You'll work hand-in-hand with Sales, Product, and Engineering to scope solutions, demonstrate capabilities, and act as a trusted advisor to technical stakeholders. This is a highly customer-facing role where you'll combine deep technical fluency with strong communication skills to drive adoption and influence product direction.

What you'll do

• Partner with Account Executives to lead technical discovery, demos, and proof-of-concept engagements.

• Build trusted relationships with engineering leaders, architects, and developers, serving as their technical advisor.

• Translate customer requirements into solution designs, guiding them on best practices for rollout, prompt strategy, and context configuration.

• Develop and deliver technical presentations, whiteboard sessions, and hands-on workshops tailored to customer needs.

• Act as the customer's technical advocate internally, influencing roadmap priorities and escalating feedback to Product and Engineering.

• Collaborate with post-sales teams to ensure a smooth handoff and successful customer onboarding.

• Maintain deep knowledge of Cursor's capabilities and competitive landscape to position our value effectively.

• Support strategic account planning and help drive expansion opportunities with technical validation.

You may be a fit if

• Strong communication skills and executive presence — equally comfortable coding alongside developers or presenting to CTOs.

• Deep understanding of the software development lifecycle, modern engineering org structures, and developer productivity challenges.

• Hands-on technical ability — you don't need to be a full-time engineer, but you should be fluent in technical workflows, AI tooling, and debugging complex environments.

• Customer-obsessed with a knack for translating technical details into business impact.

• Experience in Field Engineering, Solutions Architecture, Pre-Sales, or Consulting for enterprise software.

• Thrives in a startup environment: resourceful, adaptable, and proactive in creating solutions.

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Location

São Paulo

Employment Type

Full time

Department

About the Team

OpenAI’s AI Success Engineer team partners with the world’s most ambitious organisations to translate cutting-edge AI into real business value. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery.

Our customers range from fast-growing digital natives to the largest global enterprises, government agencies, and educational institutions. Every engagement is an opportunity to shape how AI changes work, productivity, and innovation. This role sits at the centre of that mission.

About the Role

The AI Success Engineer role is the primary post-sales point of contact for OpenAI’s most important customers. You are responsible for driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value to our customers with OpenAI’s ambitiously growing platform.

This role blends technical depth, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration, oversee deployment plans, and guide customers toward high-impact use cases that showcase the full value of our platform.

You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible business impact.

This role is based in São Paulo (office 3x a week) and we provide relocation support to new employees.

In this role, you will:

• Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realisation.

• Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio.

• Be an expert in all of OpenAI products across our API and agentic platform, Codex, ChatGPT Enterprise, and more and conduct technical enablement and configuration sessions across them.

• Identify and validate use cases by embedding with customer teams to understand workflows and pain points.

• Lead account-level coordination across multiple work streams, including new product activation, change management, and customer rollout and deployment planning.

• Build strong relationships with executive sponsors and technical stakeholders and help align business goals with OpenAI capabilities.

• Translate customer objectives into an actionable adoption roadmap with clear sequencing, milestones, and KPIs.

• Partner with Solutions Architecture, Product, Engineering and Research by surfacing customer feedback, field patterns, and technical blockers and act as a cross-functional navigator who keeps teams aligned, informed, and moving toward customer outcomes.

• Guide value realisation and measure impact through baselines, KPI definition, and post-deployment reporting.

• Facilitate workshops on use case design, adoption best practices, champion building, and internal enablement.

• Help drive expansions by identifying high-leverage opportunities where OpenAI’s platform can power new workflows or lines of business.

• Serve as the technical advisor for existing customer implementations by guiding and optimising account setup, configuration, etc.

You’ll thrive in this role if you:

• 8+ years of experience in technical customer-facing roles such as technical account management, technical GenAI consulting or deployment roles, solutions architecture, technical delivery leadership, customer architecture or engineering, or other deep technical enterprise adoption work.

• Deep, hands-on knowledge of OpenAI product capabilities, APIs, SDKs, connectors, and common integration patterns and able to explain model behaviour, limitations, technical trade-offs, embeddings, retrieval augmentation, and approaches to fine-tuning or custom model usage.

• Understanding and familiarity with coding languages like Python or JavaScript, and comfort with REST APIs, SDKs, automation, CI/CD, containers, and cloud platforms.

• Can translate technical concepts into clear business language and help customers understand the strategic impact of AI technologies.

• Can show a strong record of driving technical deployments with hands-on on customer work and owning impactful adoption and value for large enterprise customers with complex environments and multiple stakeholders.

• Are comfortable embedding with customers to map workflows, identify requirements, and diagnose adoption challenges.

• Have excellent project and program management instincts and can lead multi-work stream initiatives with clarity and structure.

• Enjoy being a thought partner for C-level stakeholders while also diving deep with technical teams.

• Operate with high ownership and can manage fast decision-making, context switching, and dynamic customer needs.

• Have a strong record of driving technical deployments with hands-on on customer work and owning impactful adoption and value for large enterprise customers with complex environments and multiple stakeholders.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of human endeavour.

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