{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/skill/complaint-handling"},"x-facet":{"type":"skill","slug":"complaint-handling","display":"Complaint Handling","count":3},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_b0be104c-5b5"},"title":"Praktikant (m/w/d) Qualitätssicherung Kaufteile","description":"<p>Join our four-member intern team in the Quality Assurance Parts department at Porsche Leipzig GmbH. As an intern, you will work closely with our team to ensure that every purchased part meets our high Porsche standards. You will evaluate suppliers, analyze deviations, and accompany the complaint and defect removal process.</p>\n<p>As a member of our team, you will have the opportunity to gain hands-on experience in real-world projects and develop a deep understanding of the processes involved in producing premium vehicles. You will work closely with suppliers, logistics, analysis, planning, and product audit teams to ensure that our products meet the highest quality standards.</p>\n<p>The internship is divided into three areas:</p>\n<ul>\n<li>Quality Assurance Press Parts: You will work in the world of body structure and surface finishes. Your tasks will include learning about factory sensors to detect defects in aluminum, steel, and plastic parts, analyzing errors in parts, and actively participating in their correction.</li>\n<li>Quality Assurance Interior/Exterior: If you are interested in vehicle equipment and exterior accessories, this is the right place for you. Your tasks will include accompanying the error removal process for specific complaints in the drive train area, researching relevant quality data in our Q-systems, and participating in product audit reviews, including documenting your results.</li>\n<li>Quality Assurance Electrical/Electronics: For students interested in E/E topics, we offer a deep insight into modern vehicle technologies. Your tasks will include participating in the implementation of central ESD guidelines (electrostatic discharge) at the Leipzig site, supporting the operational daily business around electronic vehicle components, and researching, evaluating, and forecasting quality data.</li>\n</ul>\n<p>To be successful in this role, you should have a strong passion for quality assurance and a keen eye for detail. You should be able to work independently and as part of a team, with excellent communication and problem-solving skills. A degree in electrical engineering, mechanical engineering, or industrial engineering with a focus on vehicle technology or quality management is required.</p>\n<p>Duration: 6 months Start date: September 1, 2026/October 1, 2026 Location: Leipzig, Germany Required documents: Resume, cover letter, proof of enrollment, transcripts, and language proficiency certificate (if applicable)</p>\n<p>Benefits:</p>\n<ul>\n<li>Employee catering: Subsidized food options with fresh, seasonal, and regional ingredients, modern cafeterias, and sustainable take-out options</li>\n<li>Mobility: Encouragement of sustainable mobility with discounted Germany tickets, bike leasing, and comprehensive charging infrastructure for electric vehicles at our locations</li>\n</ul>\n<p>If you are interested in joining our team and contributing to the quality of our vehicles, please submit your application by June 30, 2026.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_b0be104c-5b5","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Porsche Leipzig GmbH","sameAs":"https://jobs.porsche.com","logo":"https://logos.yubhub.co/jobs.porsche.com.png"},"x-apply-url":"https://jobs.porsche.com/index.php?ac=jobad&id=20302","x-work-arrangement":"onsite","x-experience-level":"entry","x-job-type":"internship","x-salary-range":null,"x-skills-required":["Quality Assurance","Supplier Evaluation","Deviation Analysis","Complaint Handling","Defect Removal","Project Management","Teamwork","Communication","Problem-Solving","Attention to Detail"],"x-skills-preferred":[],"datePosted":"2026-04-22T17:32:26.894Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Leipzig"}},"employmentType":"INTERN","occupationalCategory":"Engineering","industry":"Automotive","skills":"Quality Assurance, Supplier Evaluation, Deviation Analysis, Complaint Handling, Defect Removal, Project Management, Teamwork, Communication, Problem-Solving, Attention to Detail"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_a767a46c-ae2"},"title":"Customer Service Representative","description":"<p>Do you want to work for a customer-centric organisation that puts its people and customers at the heart of everything it does? If the answer is yes, then this could be just the exciting new opportunity you&#39;ve been looking for!</p>\n<p><strong>What you&#39;ll be doing</strong></p>\n<p>As a Customer Service Representative, you&#39;ll report to the Service Manager and ensure incoming customer queries and complaints are answered within SLA and in line with company policies, efficiently and effectively, promoting customer satisfaction at all times. You&#39;ll typically speak to customers over the phone and email, managing and solving general queries and complaints for our customers.</p>\n<p><strong>Experience that will put you ahead of the curve</strong></p>\n<ul>\n<li>Great interpersonal skills - you&#39;ll be able to demonstrate experience of handling customer expectations and offering resolutions confidently</li>\n<li>Adaptability - you&#39;ll be able to demonstrate adaptability to cater to different customer needs</li>\n<li>Customer service - you&#39;ll have experience of working in a role where your primary focus has been delivering excellent service to customers</li>\n<li>Complaint handling - experience of dealing with customer complaints and resolving in line with company process</li>\n<li>Problem solving - you&#39;ll demonstrate the ability to approach problems logically and with good judgement to ensure the appropriate customer outcome</li>\n<li>Proven general IT skills such as Word, Excel, Google Suite</li>\n</ul>\n<p><strong>What&#39;s in it for you</strong></p>\n<p>The expected range for this role is £25,000 - £26,500. This is a Hybrid role from our Cardiff Office, working three days from the office, two from home. Plus more great perks, which include;</p>\n<ul>\n<li>Uncapped leave, because we trust you to manage your workload and time</li>\n<li>When we hit our targets, enjoy a share of our profits with a bonus</li>\n<li>Refer a friend and get rewarded when they join Future</li>\n<li>Well-being support with access to our Colleague Assistant Programmes</li>\n<li>Opportunity to purchase shares in Future, with our Share Incentive Plan</li>\n</ul>\n<p>Internal job family level P7</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_a767a46c-ae2","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Future","sameAs":"https://apply.workable.com","logo":"https://logos.yubhub.co/j.com.png"},"x-apply-url":"https://apply.workable.com/j/8D08C01315","x-work-arrangement":"hybrid","x-experience-level":"entry","x-job-type":"full-time","x-salary-range":"£25,000 - £26,500","x-skills-required":["interpersonal skills","adaptability","customer service","complaint handling","problem solving","IT skills"],"x-skills-preferred":["Google Suite","Word","Excel"],"datePosted":"2026-03-09T16:19:05.866Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Cardiff"}},"employmentType":"FULL_TIME","occupationalCategory":"Customer Service","industry":"Media","skills":"interpersonal skills, adaptability, customer service, complaint handling, problem solving, IT skills, Google Suite, Word, Excel","baseSalary":{"@type":"MonetaryAmount","currency":"GBP","value":{"@type":"QuantitativeValue","minValue":25000,"maxValue":26500,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_615ad3b5-7d8"},"title":"North America - Client Services Manager","description":"<p><strong>Summary</strong></p>\n<p>McLaren Automotive are looking for a talented North America - Client Services Manager at their Dallas office. 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Reporting directly to the Vice President of Aftersales, you will be responsible for managing the Client Services Team, achieving associated KPI, tracking performance, managing budgets, and dealing directly with McLaren customers from the Americas Regions with both professionalism and speed.</p>\n<p><strong>Accountabilities</strong></p>\n<ul>\n<li>Client Services Team Development – Ensure Client Services team manages customer dissatisfaction cases in timely and to McLaren customers satisfaction</li>\n<li>Manage Client Services Goodwill Budget – Monitor monthly spend of Client Services and RAMs to ensure goodwill funding is being use properly, for customer retention and is held within the established budget</li>\n</ul>\n<p><strong>The Candidate we&#39;re looking for</strong></p>\n<p><strong>Experience:</strong></p>\n<ul>\n<li>5+ years of experience in customer relations or complaint handling</li>\n</ul>\n<p><strong>Technical skills:</strong></p>\n<ul>\n<li>Highly IT literate (Microsoft applications, SAP etc)</li>\n</ul>\n<p><strong>Personal attributes:</strong></p>\n<ul>\n<li>Proactive approach to influencing others</li>\n<li>Passion for dealing with people</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<ul>\n<li>Structured career development framework</li>\n<li>15 days’ holiday, plus bank holiday</li>\n<li>Private Medical Insurance 101 paid by company</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_615ad3b5-7d8","directApply":true,"hiringOrganization":{"@type":"Organization","name":"McLaren Automotive","sameAs":"https://mclarencareers.mclaren.com","logo":"https://logos.yubhub.co/mclarencareers.mclaren.com.png"},"x-apply-url":"https://mclarencareers.mclaren.com/careers/JobDetail/North-America-Client-Services-Manager/58971","x-work-arrangement":"onsite","x-experience-level":"mid","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["customer relations","complaint handling","Microsoft applications","SAP"],"x-skills-preferred":["negotiation skills","communication skills"],"datePosted":"2026-03-04T14:09:17.423Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dallas"}},"employmentType":"FULL_TIME","occupationalCategory":"Sales","industry":"Motorsport","skills":"customer relations, complaint handling, Microsoft applications, SAP, negotiation skills, communication skills"}]}