The Chief of Staff will make the CEO dramatically more effective by managing bandwidth and priorities. The ideal candidate will be able to operate as a proactive player-coach hybrid. Strategic enough to sit in on a pricing discussion or a legislative briefing and add real value. Tactical enough to make sure every follow-up actually happens. Willing to draft a policy memo at 9am and clean up CRM data at 2pm. The through-line is judgment, ownership, and the ability to context-switch throughout the day.
\nTo facilitate face-to-face work and build internal trust with the CEO, preference will be given to candidates located in the NY metro area. Remote candidates willing to travel frequently will be considered, but local is strongly preferred.
\nDeal & Pipeline Support Deal & Pipeline Support - Government sales cycles are long, complex, and unforgiving. You'll own CRM hygiene, prep the CEO for meetings (pulling background on agencies, legislators, and procurement officers), draft follow-up emails, and track where every opportunity stands. Nothing falls through the cracks between a conference handshake and an RFP response.
\nAI-Driven Process Improvement You'll have a standing mandate to find places where AI can create velocity. That might mean building a monitoring pipeline that auto-summarizes new state-level identity legislation, setting up AI-assisted meeting prep workflows that pull relevant context before every government call, or creating drafting tools that let the CEO review and ship content in a fraction of the time.
\nStrategic Research & Synthesis In govtech and digital identity, the landscape shifts fast: new NIST frameworks, state-level legislative changes, competitor moves, procurement shifts. You'll proactively monitor these developments, synthesize them into digestible briefs, and flag what matters to the CEO.
\nCommunications & Content Leverage The CEO frequently represents the company as a thought leader and public face, speaking at conferences, writing policy memos, and briefing legislators. You'll draft, edit, and polish these outputs. Turn a rough voice memo into a polished one-pager. Prep speaker notes. Ghost-draft blog content that positions the company in the market.
\nCross-Functional Gap-Filling Running a hiring process one week, managing event prep the next, jumping into a partner integration workstream after that. The willingness and ability to move fluidly across these contexts will be critical to success in this role.
\nTravel Based in the U.S. (NY metro preferred) and willing to travel as needed to meet with government clients and attend company events.
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