You will work closely with our team to identify and attract top talent, and contribute to the development of our recruitment strategy. You will also have the opportunity to work on various projects and initiatives, and collaborate with different departments across the company.

We are looking for a motivated and enthusiastic individual who is passionate about recruitment and talent development. You should have excellent communication and interpersonal skills, and be able to work effectively in a team.

The internship will last for 3-6 months, starting in mid-July 2026. You will receive a competitive stipend and have access to our digital learning and working tools.

If you are interested in this opportunity, please submit your application, including your CV and a cover letter, to our online application portal.

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You will lead the content and social strategy for Scale Labs' dedicated online presence, taking a research-native approach that earns attention and credibility from the AI community. You will build and maintain competitive intelligence and a sharp point of view on the data market, arming the team with differentiated positioning as the market evolves.

You will partner with Scale Labs researchers to amplify published work - leaderboards, benchmarks, and research papers - and translate it into pipeline and demand generation for the GenAI business. You will develop go-to-market strategies for new data offerings and modalities, working closely with product and sales to drive awareness and build market momentum.

You will collaborate cross-functionally with sales, engineering, and research to ensure consistent, compelling messaging across every customer touchpoint.

Ideally, you'd have 5+ years of experience in product marketing, with a track record of marketing technical products to developer or research audiences. You should have strong technical fluency and passion for AI, with the ability to hold a credible conversation about AI/ML fundamentals, training, and the role of data quality in model performance.

You should also have experience building social-native content and community strategies on platforms like X, with an instinct for what resonates with technical practitioners. You should have excellent written communication and storytelling skills, with the ability to make complex technical concepts compelling without oversimplifying them.

Nice to haves include familiarity with the AI training data market, or adjacent data and infrastructure spaces, as well as an existing network or relationships within the AI research community.

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You will work hand-in-hand with the Head of Community to craft and build the community function from scratch. You'll bring creative ideas, help define structure and best practices, and co-create a vision for what a high-impact, high-delight global community looks like at Duolingo.

At the same time, you will own and lead the day-to-day engagement across our community channels. You'll be the front line of how we show up with learners, moderators, superfans, and ambassadors , cultivating joy, trust, safety, and belonging through every interaction.

You'll partner closely with Product, Engineering, Marketing, Communications, and Customer Support to bring the community's voice into the heart of the organization.

Key responsibilities include:

• Managing our core community channels (e.g., Reddit, Discord) and driving daily engagement, conversation quality, and member experience
• Building and maintaining strong relationships with moderators, ambassadors, and superfans
• Developing scalable processes, playbooks, and frameworks that uphold safety, trust, delight, and Duolingo's signature tone
• Monitoring community health, sentiment, and emerging risks, identifying insights and opportunities for continuous improvement
• Launching initiatives that grow participation, sentiment, and long-term community value

We're looking for someone with 8+ years of experience in community management for a consumer-facing brand, ideally at scale. You should have proven experience growing and engaging online communities across multiple platforms (Reddit, Slack, Discord, etc.).

Exceptional candidates will have a track record of building community programs of 1M+ members, experience with shifting sentiment, scaling, and building advocates through community programs and tactics, and experience with international community management or scaling programs across cultures.

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dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights.

Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 90,000 teams every week, driving data transformations and AI use cases.

As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Platform customers, including AstraZeneca, Sky, Nasdaq, Volvo, JetBlue, and SafetyCulture.

We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter.

At our core, we believe in empowering data practitioners:

• Reliable, high-quality data is the fuel that propels AI-powered data engineering.

• AI is changing data work, fast.

dbt’s data control plane keeps data engineers ahead of that curve.

• We empower engineers to deliver reliable, governed data faster, cheaper, and at scale.

dbt Labs is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world.

And we’re just getting started..

We’re growing fast and building a team of passionate, curious people across the globe.

Learn more about what makes us special by checking out our values.

Job Description

At dbt Labs, customers are our most powerful advocates, and this role sits at the center of how their voices shape our growth.

Do you love building meaningful relationships, designing scalable programs, and turning customer success into compelling stories?

As a Customer Advocacy Manager, you’ll lead the strategy, systems, and execution behind our global advocacy efforts.

You’ll own an integrated, highly visible customer advocacy ecosystem, connecting sales, marketing, product, community, and customer success around shared goals.

From customer advisory boards to content pipelines, you’ll design programs that elevate our most influential customers, strengthen our brand, and drive measurable business impact.

This is a highly cross-functional, high-impact role for someone who thrives at the intersection of relationship-building, program leadership, and strategic storytelling.

Responsibilities

• Build and lead a scalable, end-to-end customer advocacy strategy that integrates across go-to-market teams

• Partner closely with global marketing teams to create high-velocity, multi-format customer storytelling programs across priority regions

• Design, manage, and evolve dbt Labs’ Customer Advisory Board program, including charter development, governance, executive engagement, roster growth and biannual in-person and virtual meetings

• Own content strategy and execution for the dbt Labs Executive Summit, in partnership with the Strategic Events team

• Develop systems, workflows, and documentation to manage advocacy programs at scale and provide organization-wide visibility into progress and impact

• Grow, nurture, and steward long-term relationships with executive-level and practitioner-level customer advocates

• Identify and enable customer voices for speaking opportunities, media, analyst engagements, and industry events

• Build and manage customer recognition and advocacy spotlight programs

• Collaborate with sales and customer success leadership to align advocacy efforts with account strategy and pipeline goals

• Create and maintain a robust, self-service customer reference and advocacy database

• Serve as a trusted advisor and brand ambassador in all customer interactions

• Partner with product marketing, brand, communications, community, and sales to ensure cohesive storytelling and program alignment

• Establish and align execution to clear project plans, timelines, and accountability structures for all major initiatives

• Build and deliver executive-ready reporting on program performance, outcomes, and ROI

• Continuously assess program effectiveness and iterate based on data and stakeholder feedback

Requirements

• Experience leading customer advocacy, community, or reference programs in a SaaS or technology environment

• Proven success designing and managing customer advisory boards and executive engagement programs

• Exceptional relationship-building and cross-functional influence skills

• Strong program and project management capabilities, with experience building scalable systems and processes

• Experience developing high-impact customer content programs with sustained production velocity

• Demonstrated ability to design measurement frameworks and executive-facing reporting

• Confidence working directly with senior leaders and customer executives

• Ability to balance strategic vision with hands-on execution in a fast-paced environment

• Excellent written, verbal, and presentation skills

• Highly organized, proactive, and effective at managing competing priorities

• Entrepreneurial mindset with a passion for building new programs

• Comfort operating in a fully remote, globally distributed, asynchronous environment

What Will Make You Stand Out

• Deep experience building mature, scalable customer advocacy ecosystems

• Strong executive presence and credibility with internal and external stakeholders

• A data-driven mindset with a passion for measurement, optimization, and continuous improvement

• Proven ability to create systems that improve visibility, accountability, and efficiency

• A strong personal brand as a collaborative, trusted partner across the organization

• Demonstrated success acting as a public-facing brand ambassador

• History of building innovative storytelling formats and customer engagement models

Qualifications

• 5+ years experience in customer marketing or customer advocacy roles

• Tech industry experience (SaaS preferred; data industry a plus)

• Proven track record of growing program ownership and responsibilities (agency/vendor management experience a plus)

Remote Hiring Process

• Interview with a Talent Acquisition Partner

• Interview with Hiring Manager

• Take Home Task

• Team Interviews with close stakeholders and leaders

Benefits

• Unlimited vacation time with a culture that actively encourages time off

• 401k plan with 3% guaranteed company contribution

• Comprehensive healthcare coverage

• Generous paid parental leave

• Flexible stipends for:

• Health & Wellness

• Home Office Setup

• Cell Phone & Internet

• Learning & Development

• Office Space

Compensation

We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay.

Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process.

In select locations (including Boston, Chicago, Denver, Los Angeles, Philadelphia, New York City, Austin, San Francisco, Washington, DC, and Seattle), an alternate range may apply, as specified below.

• The typical starting salary range for this role is: $148,000 - $179,000 USD

• The typical starting salary range for this role in the select locations listed is: $164,000 - $199,000 USD

#LI-LC1

dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences.

Even if your experience doesn’t perfectly align with the job description, we encourage you to apply,we value potential just as much as a perfect resume.

Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI page.

dbt Labs reserves the right to amend or withdraw the posting at any time.

For employees outside the United States, dbt Labs offers a competitive benefits package.

RSUs or comparable benefits may be offered depending on the legal or country limitations.

Privacy Notice Supplement to Privacy Notice - Californians Supplement to Privacy Notice - EEA/UK

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

About the Team

The GTM Developer team is a startup within Cloudflare, driving the go-to-market strategy for our developer products and shaping the future of application development. We are at the forefront of a fundamental shift in how developers build, particularly with the rise of AI and LLMs.

What you'll do

We are seeking an engineering leader with an entrepreneurial mindset to guide our Developer Adoption team. This is not a traditional developer relations role. We're looking for a former VP of Engineering, CTO, or a similar leader who has built things and understands the developer journey from the inside out.

You will be tasked with iteratively defining the future of your own role and the function itself, translating market signals into a strategic, evolving organization. In this role, you will:

• Provide the vision and engineering leadership to redefine how Cloudflare engages with the developer community in the age of AI.
• Lead and mentor our existing high-performing team of developer advocates, educators, and community managers, guiding their evolution and impact.
• Operate with 'startup energy',acting with autonomy and hunger to carry significant responsibility and drive our developer GTM strategy.
• Champion the developer experience, engaging with peers across Product and Engineering to translate community feedback into a world-class platform.
• Act as a key evangelist and storyteller, articulating a compelling and optimistic vision for the future of development on Cloudflare.
• Cultivate a passionate, hard-working, and collaborative culture, inspiring your team to overcome challenges and innovate.

Examples of desirable skills, knowledge and experience

We are looking for a leader who is more of a founder than a function manager. Your passion, optimism, and ability to build are more important than a traditional career path in developer relations.

• Proven experience in a senior engineering leadership role (e.g., VP of Engineering, CTO), having built and scaled products and teams.
• An entrepreneurial spirit and 'startup energy,' with a history of building things, whether in a successful venture or a passionate side project.
• A deep empathy for developers and an understanding of the fundamental shifts happening in technology, especially around AI and LLMs.
• Exceptional storytelling ability with the passion and excitement to inspire both internal teams and the external developer community.
• The ability to thrive in a highly autonomous environment, comfortable with ambiguity and defining your own path forward.
• A genuine optimism and resilience to navigate challenges and lead with a can-do attitude.

Compensation: Compensation may be adjusted depending on work location. For San Francisco Bay Area based hires: Estimated annual salary of $299,000 - $365,000

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You'll work in close partnership with the central Community team in the US, which leads overall program operations, playbook development, and strategic direction. Your focus will be on market-specific execution, customization, and expansion , collaborating with EMEA sales, marketing, and product leads to develop the market entry and expansion strategy for community programs, and identifying which programs to deploy where and when based on regional priorities. Beyond adapting existing programs, you'll be expected to identify and champion net-new opportunities , whether that's a format, partnership, or activation that meets a specific need or gap in a local market that centrally developed playbooks don't yet address.

The core of this role is scaling a community flywheel , recruiting and supporting local ambassadors, running recurring events, and converting community engagement into measurable business impact. You'll take what's been built centrally and make it work across priority EMEA markets, going deeper and moving faster than a remote-first approach allows.

Responsibilities:

• Own the end-to-end strategy and execution of Anthropic's developer and builder community programs in EMEA, including the Claude Community Ambassador Program and local Claude Community Events

• Collaborate with EMEA sales, marketing, and GTM leads to develop the regional community strategy: identifying which programs to deploy in which markets, when to launch, and how to align community activations with market entry and expansion priorities.

• Identify, recruit, and support community ambassadors across priority EMEA cities , providing sponsorship, content, and operational support to enable them to host high-quality local events at scale

• Develop and maintain a regional coverage map: for each priority market, define where ambassadors are needed, where events should run, and how to measure reach and engagement

• Identify and champion net-new community opportunities that address specific needs or gaps in EMEA markets , whether that's a new event format, a local partnership, or an activation that doesn’t yet exist in the global playbook , and build the case internally to resource and scale them

• Partner closely with EMEA sales teams to create a community-driven pipeline , translating ambassador and event activations into qualified leads and sales opportunities

• Build and track the metrics that matter: event coverage, ambassador retention, community growth, and , critically , the downstream impact on pipeline and conversion

• Represent Anthropic in the EMEA developer and builder community, including speaking at conferences, contributing to online developer and builder communities, and building relationships with key technical influencers and builders in the region

• Collaborate cross-functionally with marketing, product, and communications teams to ensure community activations are aligned with broader brand and go-to-market strategy

You may be a good fit if you:

• 8+ years of experience in developer relations, community management, or a closely related growth or marketing role, with a track record of scaling programs across multiple markets

• Understand how to build and run developer or builder communities , from online engagement to in-person events , and can translate that experience into repeatable, scalable programs

• Have a track record of identifying unmet needs in a market and building new programs or initiatives from scratch to address them , not just executing existing playbooks

• Have strong experience working in or across EMEA markets and understand the nuances of localizing a global strategy for different regions

• Have experience working across time zones with a US-based or globally distributed team, and are comfortable with the communication rhythms and async workflows that requires

• Are comfortable working at the intersection of community and commerce , you understand how community programs can generate business impact, and you can build the attribution frameworks to show it

• Have enough technical depth to engage credibly with developers and builders (e.g., familiarity with APIs, LLMs, or software development workflows), even if you don't write production code day-to-day

• Are a strong communicator who can write clearly, speak at conferences, and build trust with both internal stakeholders and external communities

• Thrive in ambiguous, fast-moving environments and are comfortable being an early hire in a region with significant room to shape the approach

• Speak English fluently and are proficient in at least one other European language (German or French preferred; open to Italian or Spanish)

Strong candidates may also:

• Have experience with developer advocacy, technical content creation, or conference speaking

• Have a background in go-to-market strategy or market expansion at a high-growth technology company

• Speak multiple European languages fluently (German or French preferred; open to Italian or Spanish)

• Have experience building and leading regional teams

• Have worked on ambassador or community leader programs and understand how to recruit, retain, and scale them

• Be familiar with the AI/ML landscape and excited about the opportunity to bring frontier AI capabilities to developers in new markets

The annual compensation range for this role is £160,000-£200,000 GBP.

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Your responsibilities will include:

• Being the primary ambassador for Espresso in your country
• Managing local channels, such as local Telegram and X channels
• Establishing and growing the local Espresso community of builders and supporters
• Identifying local app, distribution, and partnership opportunities
• Helping organize meetups to bolster the local Espresso community
• Sharing market intel, community, and product feedback with the Espresso team
• Ensuring adherence of your community to Espresso's norms, culture, and community guidelines
• Cultivating and spreading a deep understanding of Espresso's tech and community

Our ideal ambassador has experience in running communities in crypto, a thorough understanding of their local crypto market, excellent communication skills in both native language and English, and a real hands-on mentality.

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Your primary responsibilities will include:

• Being the primary ambassador for Espresso in your country
• Managing local channels, such as local Telegram and X channels
• Establishing and growing the local Espresso community of builders and supporters
• Identifying local app, distribution, and partnership opportunities
• Helping organize meetups to bolster the local Espresso community
• Sharing market intel, community, and product feedback with the Espresso team
• Ensuring adherence of your community to Espresso's norms, culture, and community guidelines
• Cultivating and spreading a deep understanding of Espresso's tech and community

Our ideal ambassador has experience in running communities in crypto, a thorough understanding of their local crypto market, excellent communication skills in both native language and English, and a real hands-on mentality.

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Responsibilities:

As a Community & Creator Engagement Manager at EA, you will plan and implement community and creator-led GTM activations to support marketing campaigns. You will collaborate with integrated comms, PR, and social teams across time zones to build and deploy local channel plans. You will design and manage creator and ambassador programs—identifying, onboarding, and nurturing local talent who are authentic advocates for EA's titles. You will initiate and support community-driven and campaign events (online or in-person). You will track engagement performance and community sentiment to measure success and improve future strategies. You will deliver reporting on community and creator activations, sharing applicable insights. You will manage budgets, contracts, and project timelines across community and creator activations.

Qualifications:

To be successful in this role, you will need 3+ years of experience in marketing engagement, creator relations, or campaign activation—preferably in gaming, entertainment, or digital media. You will need expertise developing creator programs and managing creator partnerships. You will need comprehensive knowledge of the local gaming ecosystem, community platforms, and creator landscape. You will need demonstrated partner management, project management, and reporting skills. You will need to be fluent in Japanese and English (written and spoken). You will need proficiency in creator analytics, social listening, and community management tools. You will need experience working with agencies and third-party vendors in a marketing or community capacity.

Benefits:

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more.

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Responsibilities:

• Plan and implement community and creator-led GTM activations to support marketing campaigns.
• Collaborate with integrated comms, PR, and social teams across time zones to build and deploy local channel plans.
• Design and manage creator and ambassador programs—identifying, onboarding, and nurturing local talent who are authentic advocates for EA's titles.
• Initiate and support community-driven and campaign events (online or in-person).
• Track engagement performance and community sentiment to measure success and improve future strategies.
• Deliver reporting on community and creator activations, sharing applicable insights.
• Manage budgets, contracts, and project timelines across community and creator activations.

Qualifications:

• 3+ years of experience in marketing engagement, creator relations, or campaign activation—preferably in gaming, entertainment, or digital media.
• Expertise developing creator programs and managing creator partnerships.
• Comprehensive knowledge of the local gaming ecosystem, community platforms, and creator landscape.
• Demonstrated partner management, project management, and reporting skills.
• Fluent in Mandarin and English (written and spoken); proficiency in Simplified Chinese.
• Proficiency in creator analytics, social listening, and community management tools.
• Experience working with agencies and third-party vendors in a marketing or community capacity.

About Electronic Arts

We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

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As a Community Manager, you will be part of a thriving community of community professionals, and will have the opportunity to develop your skills and career alongside a diverse, global team.

Responsibilities

• Review all incoming community interactions on different social media platforms and communicate directly with players.
• Respond to comments and player queries in a timely manner.
• Create engaging content for social media.
• Build in-depth reports on community growth and engagement, and propose improvements based on those findings.
• Assist the developer by collating and reporting on player feedback.
• Help foster and maintain a safe and welcoming environment for a game community.
• Moderate discussions and comments following set community guidelines.
• Proactively suggest new ways to grow and care for your community.
• Create and update corresponding documentation as needed.

Requirements

• Minimum of 2 years' experience of community management/social media in gaming on a professional basis.
• Excellent written and verbal communication skills in English.
• Bilingualism (particularly English with French, Spanish or German) is a plus.
• Passionate about video games and social media.
• Strong understanding of social media/community management platforms/channels (Discord, Twitch, Reddit, Instagram, Facebook...).
• Expertise with social listening and social management best practices.
• Experience managing or moderating a thriving gaming community.
• Higher education in marketing, business administration, communication, adult education, or related fields.

Benefits

• As a remote role, we offer flexibility and a nice work-life balance.
• Our company culture is fun, friendly, diverse and inclusive, and we welcome people from all over the world.
• We work on exciting projects with global brands.
• Depending on your location, as well as each project and its needs, the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint.

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As a Community Manager, you will be part of a thriving community of community professionals, and will have the opportunity to develop your skills and career alongside a diverse, global team.

Responsibilities

• Reviewing all incoming community interactions on different social media platforms and communicating directly with players.
• Responding to comments and player queries in a timely manner.
• Creating engaging content for social media.
• Building in-depth reports on community growth and engagement, and proposing improvements based on those findings.
• Assisting the developer by collating and reporting on player feedback.
• Helping foster and maintain a safe and welcoming environment for a game community.
• Moderating discussions and comments following set community guidelines.
• Proactively suggesting new ways to grow and care for your community.
• Creating and updating corresponding documentation and as needed.

Requirements

• Minimum of 2 years’ experience of community management/social media in gaming on professional basis.
• Excellent written and verbal communication skills in English.
• Bilingualism (particularly English with French, Spanish or German) is a plus.
• Passionate about video games and social media.
• Strong understanding of social media/community management platforms/ channels (Discord, Twitch, Reddit, Instagram, Facebook...)
• Expertise with social listening and social management best practices.
• Experience managing or moderating a thriving gaming community.
• Higher education in marketing, business administration, communication, adult education, or related fields.

Benefits

• As a remote role, we offer flexibility and a nice work-life balance.
• Our company culture is fun, friendly, diverse and inclusive, and we welcome people from all over the world.
• We work on exciting projects with global brands.
• Depending on your location, as well as each project and its needs, the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint.

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Role Overview

As a Social Support Specialist, you will be responsible for managing and moderating online communities across multiple social and community platforms. You will help maintain a safe, respectful, and inclusive environment while supporting positive engagement and brand trust.

Requirements

• Leadership:
• Act as a subject matter expert on supported titles, maintaining a deep understanding of game mechanics to provide high-tier guidance and troubleshooting.
• Enforce moderation actions consistently, fairly, and without bias, escalating issues when required.
• Support incident response and sensitive situations with sound judgment and discretion.
• Analytics:
• Identify emerging community trends, risks, and recurring issues.
• Communicate insights and observations clearly to internal stakeholders to support proactive decision-making.
• Communication:
• Manage and moderate social media and community platforms (e.g., Discord, X, Facebook) in line with platform guidelines, community standards, and company policies.
• Actively engage with community members to encourage constructive dialogue and positive participation.
• Respond to community inquiries, concerns, and reports with professionalism and empathy.
• Accurately assess user-generated content, distinguishing humor, sarcasm, criticism, and genuine policy violations.
• Business:
• Maintain a safe, inclusive, and respectful community environment that supports player trust and brand reputation.
• Ensure moderation practices align with company policies and community governance standards.

You'd be a great fit for this role if you have:

• 3+ years of experience in high-tier community support or moderation within the gaming industry.
• Strong subject matter expertise across supported titles, with a deep technical understanding of game mechanics to provide high-tier guidance and troubleshooting.
• Native-level English proficiency with a nuanced understanding of Western culture and social media etiquette.
• Deep familiarity with Western gaming culture and online community dynamics.
• Strong experience moderating social and community platforms such as Discord, X (Twitter), Facebook, and similar channels.
• Knowledge of Discord server management and Steam community tools.
• Demonstrated ability to remain neutral and objective when handling sensitive or emotionally charged content.
• High attention to detail and consistency in decision-making.
• Ability to foster inclusive, respectful, and welcoming online spaces.
• Proficiency with Zendesk and Sprout Social (nice to have).
• Knowledge of online harassment patterns, hate speech policies, and community governance best practices (nice to have).
• Ability to work across time zones or flexible schedules, including weekends when required (nice to have)

Benefits

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.

• We want to make sure you have everything you need to work efficiently — that’s why we offer remote work with all the necessary equipment provided, including a computer, keyboard, headset and mouse. You’ll also have the option to visit our office at the Global Office Park in Katowice!
• We want you to stay healthy and happy - so we offer the attractive benefits package including private medical care option, My Benefit system, Multisport card, a subsidy for glasses and the Employee Assistance Program with personal, legal and financial counselling services.
• We want you to grow with us - so we offer professional development opportunities e.g. online learning platform, training sessions and open vacancies exclusively for internal candidates.
• We want you to make an impact - so we have the Employee referral program - you can invite your friend to become a fellow Keywordian and get the prize!
• We want you to be a part of our community - so we offer the unique chance to look behind the scenes of the gaming industry and the opportunity to gain valuable experience by collaborating with people from all over the world!

Phases of our recruitment journey:

• You send us your application with your updated resume.
• After reviewing your candidacy, we invite you to an online Interview via Google Meet with one of our Talent Acquisition Specialists. It’s a perfect chance to exchange questions and get to know each other better.
• If the interview outcome is positive, we invite you to our online assessment to better evaluate your skills. Our tests will require typing, so we would encourage you to take it on a computer and make sure you have the keyboard in your language settings to facilitate its completion. Check your inbox to find the test invitation and keep your phone close!
• Once you submit your test, the assessment will take approximately several days to be evaluated.
• For some projects there might be a second/third interview with a Team Lead or an Operations Manager.
• At the end of our journey - hopefully you will receive an offer and become our new Keywordian!

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Your Impact

• Manage innovative and engaging social media campaigns
• Ideate social media content buckets and creative
• Post content to all social media channels
• Facilitate community management on all social media channels
• Build out content calendars and create a timeline for each campaign
• Write creative copy and adjust voice/tone as needed
• Administer reporting and analytics

Requirements

Your Experience

• 2-3 years of experience working within the social media space, preferably within an agency environment
• Experience working across social campaigns in consumer brands or entertainment
• Experience posting on all platforms, as well as best practices for each (TikTok, Instagram, Facebook, Twitter/X, Reddit)
• Ability to juggle multiple tasks and still meet deadlines
• Strong copywriting skills
• Excellent interpersonal and client communication/presentation skills
• Ability to collaborate and work as part of a team

Your Availability

• M-F: 9am-6pm PST - Remote Home office Position

Benefits

• Salary: $27,000-35,000 MXN Monthly (based on experience) Gross (before taxes)
• Law Benefits.
• 2 days off.

After 3 months of employment:

• Medical expenses insurance.
• Saving funds.
• Grocery tickets

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Role Overview

• Manage innovative and engaging social media campaigns
• Ideate social media content buckets and creative
• Post content to all social media channels
• Facilitate community management on all social media channels
• Build out content calendars and create a timeline for each campaign
• Write creative copy and adjust voice/tone as needed
• Administer reporting and analytics

Requirements

• 2+ years of experience working within the social media space, preferably within an agency environment
• Experience working across social campaigns in entertainment or TV
• Experience posting on all platforms, as well as best practices for each (TikTok, Instagram, Facebook, Twitter/X, Reddit)
• Ability to juggle multiple tasks and still meet deadlines
• Strong copywriting skills
• Excellent interpersonal and client communication/presentation skills
• Ability to collaborate and work as part of a team

Benefits

• Salary: $27,000
• Law Benefits
• 2 days off
• After 3 months of employment:

+ Medical expenses insurance + Saving funds + Grocery tickets ($1,200)

Your Availability

• M-F: 9am-6pm PST
• Our company culture is casual, fun, and empowering. There is a lot of room for growth in this role! That’s right, no glass ceiling and room to learn

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Keywords Studios has been modifying the way players interact with their favourite games since 1998. We're a team of over 12,000 specialists across more than 70 studios in 26 countries. We're still here to help game developers and publishers by offering a wide range of solutions from art and audio to testing, localisation, and player engagement, which is one of the fastest-growing areas of business at Keywords Studios.

The Player Engagement Service provides technical support and community management and online trust and security services to a wide range of AAA and independent game studios in the video game industry. Join us in our mission to build engaged player communities and deliver exceptional experiences!

Job Role

We're looking for experienced Business Development Managers to drive sales of our various business areas in 2025. This role focuses on our player engagement services, including player support, player security, our Helpshift ticket system, and community management. As a fully remote and European-based Business Development Manager, you'll play a key role in our player engagement solutions team, leading strategic sales initiatives, building lasting relationships with clients, and expanding our service offerings. Your expertise will be crucial in driving growth and shaping the future of our company.

Requirements

Our Business Development Manager will excel with the following skills:

• Leadership: Design and implement advanced commercial strategies tailored to potential clients, driving growth and market expansion by identifying trends and key market opportunities.
• Support: Support portfolio directors and execution teams in managing high-level client accounts, ensuring long-term client success through strategic oversight and engagement.
• Communication: Represent Keywords Studios at major industry conferences, providing strategic information and expert support at exhibition booths to increase company visibility and engagement.
• Enterprise: Expertly manage opportunities throughout the commercial lifecycle, from prospect selection to deal closure, ensuring smooth transitions and long-term client satisfaction.
• Data Analysis: Adhere to the company's advanced sales methodology, producing relevant reports and tracking key performance indicators to refine sales strategies and improve decision-making.

Ideal Candidate

• Experienced sales of player support services (clients), community management, player security (clients), and underlying technology platforms supporting these services, preferably in the video game industry or closely related sectors.
• Experienced relationship management, driving long-term partnerships and revenue growth.
• In-depth knowledge of CRM systems, player support technologies, and automation solutions, with a deep understanding of how they enhance operational efficiency and player experience.
• Collaborative spirit, with the ability to work cross-functionally with centralised teams, contributing to division growth and strategic alignment.
• Experience working with solution architecture teams and presenting a full range of services to clients.

Benefits

• Full-time position, plus benefits, including health and dental care, when employee eligibility becomes effective.
• Partnerships with STM, Telus, and BIXI (among others).
• Employee Assistance Program (EAP).

Recruitment Process

• You send us your updated CV.
• After reviewing your application, if your profile matches the role, we invite you to an online interview via MS Teams with one of our talent acquisition specialists.
• For most projects, there may be a second and/or third interview with a team lead or operations manager. This is an opportunity to ask questions and get to know each other better.
• At the end of our process, we hope you receive an offer and become our new colleague at Keywords Studios!

Our recruitment process is entirely online and remote. We value each application and evaluate each candidate individually. Our recruitment team will contact you as soon as possible to inform you of the status of your application. If you wish to join our team, we encourage you to apply. That's all from us. Now, the ball is in your court!

Language Skills

• English (communication with clients and global team members), written and spoken.

Privacy Policy

By providing your information in this application, you understand that we collect and process your information in accordance with our Candidate Privacy Notice. For more information, please visit our Candidate Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

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You'll be working with a dynamic team to provide technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry. You'll be required to have native level Japanese language proficiency, with Business level English (B2) level.

Responsibilities:

• Deliver excellent customer support to players
• Investigate and resolve player inquiries promptly through ticketing, email, or chat
• Assist internal teams with project-related requests, ensuring smooth collaboration
• Play a crucial role in gathering and delivering player feedback according to established procedures
• Provide translations when required to ensure seamless communication

Requirements:

• Native level Japanese language proficiency, with Business level English (B2) level
• Experience in the service industry or experience in customer support
• Flexibility to work in a shift-based schedule including weekends (Saturday and Sunday)

What we offer:

• Social insurance (Health insurance, Pension, Unemployment, Worker’s accident compensation)
• Annual Leave
• Congratulation or Condolence leave
• Special Leave
• Employee Referral Program
• Language Program
• Numerous internal social events
• Casual dress and hairstyle
• No smoking in workspace (designated smoking room available)
• Employee Assistance Program (professional consultation/mental health support program)
• Relo Club Program (employee benefit program)
• Commuting Allowance (up to 30,000 yen per month, based on the number of days spent in the office)
• Telecommuting Allowance (Based on company regulations)

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

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Your Impact

• Manage innovative and engaging social media campaigns
• Ideate social media content buckets and creative
• Post content to all social media channels
• Facilitate community management on all social media channels
• Build out content calendars and create a timeline for each campaign
• Write creative copy and adjust voice/tone as needed
• Administer reporting and analytics

Requirements

• Experience working within the social media space, preferably within an agency environment
• Experience working across social campaigns in entertainment or TV
• Ability to juggle multiple tasks and still meet deadlines
• Strong copywriting skills
• Excellent interpersonal and client communication/presentation skills
• Ability to collaborate and work as part of a team

Benefits

• Salary: $19,000-27,000 MXN Monthly (based on experience)
• Law Benefits
• 2 days off
• Medical expenses insurance after 3 months of employment
• Saving funds after 3 months of employment
• Grocery tickets after 3 months of employment

Our company culture is casual, fun, and empowering. There is a lot of room for growth in this role! That’s right, no glass ceiling and room to learn.

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The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

At OpenAI, we believe artificial intelligence should benefit all of humanity — and that belief is nowhere more tangible than in the public sector. Governments serve people at scale, under real constraints, with high stakes and deep responsibility. The OpenAI for Government team exists to help public servants harness AI to reduce friction, increase impact, and spend more minutes on mission.

About the Role

We’re hiring an AI Adoption, Content, and Community Manager for Government Engagement & Enablement — a builder, connector, storyteller, and super-user who lives and breathes ChatGPT and deeply understands public service.

This role sits at the intersection of enablement, education, community, communications, and marketing. You will be the connective tissue between OpenAI and government practitioners around the world — helping them learn, share, teach, celebrate wins, and feel confident using AI in their day-to-day work. You will intrigue them with inspirational adoption, deployment and practical content that makes them want to be customers and you will create initiatives that make them glad to be customers.

In this role, you will:

Design and deliver training & enablement

• Lead hands-on trainings and workshops to help government users get confident with ChatGPT.

• Develop lightweight, scalable learning experiences that reduce risk, set expectations, and inspire responsible use.

• Help smaller government customers get onboard and drive their practical use of ChatGPT.

• Continuously refine OpenAI for Governments customer-facing content based on feedback, usage patterns, and evolving customer needs.

• Create operational cadences that include gathering customer feedback across OpenAI for Government to provide back to the product team and others about what we are hearing from our customer base.

• You will capture all trainings and enablement sessions with customers and training feedback and will work with teams to identify where we need to pivot or hone our approaches.

• You will serve as an in-house expert to government customers looking for expert insight and advice on creating great customer employee/workforce communications campaigns to drive ChatGPT confidence and use.

• Be a point of escalation for customers having issues and getting them the support they need.

Build and steward the OpenAI for Government community

• Design and grow communities of practice across state, local, federal, and international governments, including location, role-based and mission-based communities.

• Create, contribute, and maintain OpenAI for Governments contributions to spaces (virtual and in-person) where public servants can learn from each other, share use cases, and feel supported on their AI journey.

• Create delightful experiences and engagements for customers. You will actively match-make and draw insights from commercial, education and other practices and hone them for a government audience.

• Act as a trusted, empathetic presence for government users — understanding their constraints, motivations, and missions.

• Be the beating heart, the “Chief Encourager” to help make sure every public servant who engages OpenAI feels seen and appreciated.

Own government-specific content and messaging

• Serve as the source of truth for maintaining government-focused content, including training materials, enablement guides, playbooks, FAQs, customer impact stories, and messaging. Constantly creating new content, looking for ways to make information more sticky, more dynamic, as well as more digestible and simple.

• Translate complex AI concepts into clear, compelling, and accessible language for public servants at every level.

• Write high-quality copy across formats: training content, event materials, emails, articles, social posts, community updates, case studies, speeches, presentations, and internal briefs, working as a POC with the GA, Communications, and Marketing teams as needed.

• Support OpenAI for Government leaders with compelling presentations, videos, slides and other material to prepare them and deliver memorable moments.

• Take materials created by others and help upgrade the design and aesthetic supporting the in-house design, brand, and resource teams as well as outside vendors.

Create standout events and experiences

• Plan and execute government-focused events: workshops, listening tours, roundtables, panels, hackathons, community showcases, and more.

• Partner with Customer Success, Sales, Product, GA, Readiness and Marketing to deliver cohesive, high-impact experiences.

• Ensure every event leaves participants feeling smarter, more capable, and genuinely excited about what AI can do for their mission.

• Create new and exciting SWAG, and other physical elements to ensure OAI leaves a lasting impression.

Champion adoption through inspiration

• Highlight and celebrate government “wins,” champions, and creative uses of ChatGPT.

• Build recognition mechanisms for government adoption of AI that rewards curiosity, experimentation, and impact.

• Be a master at amplifying others — making sure everyone feels seen and appreciated.

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You'll be a regional advocate and activator for Gamma, responsible for building local presence, hosting events, and creating educational content that helps people in your region discover and master the platform. This is a part-time contractor role designed for someone who's already embedded in their local creator, startup, or education community, and who wants to help shape how Gamma shows up in their market.

You'll work closely with our Community team to identify active users, run workshops or hackathons, produce localized learning resources (including a region-specific Gamma 101 course), and gather feedback that helps us build a better product for your audience. This role is perfect for someone who loves teaching, organising, and connecting people — and who sees the potential to grow with us as we scale globally.

What you'll do

• Identify and activate Gamma users in your region, building relationships with creators, educators, and early adopters
• Host small-scale in-person or virtual events (workshops, hackathons, meetups) that introduce new users to Gamma and deepen engagement with existing ones
• Develop and deliver localized learning courses on Gamma designed to meet your region's language preferences
• Create region-specific content, templates, and resources that resonate with local audiences
• Manage and grow a regional community platform to foster peer-to-peer learning and collaboration
• Share monthly summaries of engagement highlights, community feedback, and product insights with the Gamma team

What you'll bring

• Proven ability to train or teach — whether through workshops, classrooms, online courses, or community-led learning experiences
• Experience organising events, hackathons, or community gatherings that bring people together and drive real outcomes
• Active involvement in local creator, AI, startup, or education communities—you know the landscape and have credibility in your region
• Comfortable with content creation and social media distribution—you can produce videos, write guides, and share them effectively
• Willingness to record a localized Gamma courses that becomes a go-to resource for new users in your region
• Fluency in the local language(s) of your target region and in English, and cultural fluency that helps you connect authentically with your audience (Nice to have)

If you're interested in this role but you don't meet every requirement, we encourage you to apply anyway! We're always excited about meeting great people.

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Gamma is growing fast and needs boots on the ground in key markets to help us connect with users where they are, in the languages they speak, and through the communities they trust.

You'll be a regional advocate and activator for Gamma, responsible for building local presence, hosting events, and creating educational content that helps people in your region discover and master the platform.

This is a part-time contractor role designed for someone who's already embedded in their local creator, startup, or education community, and who wants to help shape how Gamma shows up in their market.

You'll work closely with our Community team to identify active users, run workshops or hackathons, produce localized learning resources (including a region-specific Gamma 101 course), and gather feedback that helps us build a better product for your audience.

What you'll do

• Identify and activate Gamma users in your region, building relationships with creators, educators, and early adopters

• Host small-scale in-person or virtual events (workshops, hackathons, meetups) that introduce new users to Gamma and deepen engagement with existing ones

• Develop and deliver localized learning courses on Gamma designed to meet your region's language preferences

• Create region-specific content, templates, and resources that resonate with local audiences

• Manage and grow a regional community platform to foster peer-to-peer learning and collaboration

• Share monthly summaries of engagement highlights, community feedback, and product insights with the Gamma team

What you'll bring

• Proven ability to train or teach — whether through workshops, classrooms, online courses, or community-led learning experiences

• Experience organising events, hackathons, or community gatherings that bring people together and drive real outcomes

• Active involvement in local creator, AI, startup, or education communities—you know the landscape and have credibility in your region

• Comfortable with content creation and social media distribution—you can produce videos, write guides, and share them effectively

• Willingness to record a localized Gamma courses that becomes a go-to resource for new users in your region

• Fluency in the local language(s) of your target region and in English, and cultural fluency that helps you connect authentically with your audience (Nice to have)

If you're interested in this role but you don't meet every requirement, we encourage you to apply anyway! We're always excited about meeting great people.

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Anthropic is looking for a Community Lead to drive the strategy and execution of our developer and builder community programs across EMEA. This is an early and high-impact role: you’ll be the regional owner for adapting centrally developed playbooks and programs to local markets, executing community activations on the ground, and identifying net-new opportunities that support a B2C2B growth motion across Europe.

You’ll work in close partnership with the central Community team in the US, which leads overall program operations, playbook development, and strategic direction. Your focus will be on market-specific execution, customization, and expansion — collaborating with EMEA sales, marketing, and product leads to develop the market entry and expansion strategy for community programs, and identifying which programs to deploy where and when based on regional priorities. Beyond adapting existing programs, you’ll be expected to identify and champion net-new opportunities — whether that’s a format, partnership, or activation that meets a specific need or gap in a local market that centrally developed playbooks don’t yet address.

The core of this role is scaling a community flywheel — recruiting and supporting local ambassadors, running recurring events, and converting community engagement into measurable business impact. You’ll take what’s been built centrally and make it work across priority EMEA markets, going deeper and moving faster than a remote-first approach allows.

Responsibilities:

• Own the end-to-end strategy and execution of Anthropic's developer and builder community programs in EMEA, including the Claude Community Ambassador Program and local Claude Community Events
• Collaborate with EMEA sales, marketing, and GTM leads to develop the regional community strategy: identifying which programs to deploy in which markets, when to launch, and how to align community activations with market entry and expansion priorities.
• Identify, recruit, and support community ambassadors across priority EMEA cities — providing sponsorship, content, and operational support to enable them to host high-quality local events at scale
• Develop and maintain a regional coverage map: for each priority market, define where ambassadors are needed, where events should run, and how to measure reach and engagement
• Identify and champion net-new community opportunities that address specific needs or gaps in EMEA markets — whether that’s a new event format, a local partnership, or an activation that doesn’t yet exist in the global playbook — and build the case internally to resource and scale them
• Partner closely with EMEA sales teams to create a community-driven pipeline — translating ambassador and event activations into qualified leads and sales opportunities
• Build and track the metrics that matter: event coverage, ambassador retention, community growth, and — critically — the downstream impact on pipeline and conversion
• Represent Anthropic in the EMEA developer and builder community, including speaking at conferences, contributing to online developer and builder communities, and building relationships with key technical influencers and builders in the region
• Collaborate cross-functionally with marketing, product, and communications teams to ensure community activations are aligned with broader brand and go-to-market strategy

You may be a good fit if you:

• 8+ years of experience in developer relations, community management, or a closely related growth or marketing role, with a track record of scaling programs across multiple markets
• Understand how to build and run developer or builder communities — from online engagement to in-person events — and can translate that experience into repeatable, scalable programs
• Have a track record of identifying unmet needs in a market and building new programs or initiatives from scratch to address them — not just executing existing playbooks
• Have strong experience working in or across EMEA markets and understand the nuances of localizing a global strategy for different regions
• Have experience working across time zones with a US-based or globally distributed team, and are comfortable with the communication rhythms and async workflows that requires
• Are comfortable working at the intersection of community and commerce — you understand how community programs can generate business impact, and you can build the attribution frameworks to show it
• Have enough technical depth to engage credibly with developers and builders (e.g., familiarity with APIs, LLMs, or software development workflows), even if you don’t write production code day-to-day
• Are a strong communicator who can write clearly, speak at conferences, and build trust with both internal stakeholders and external communities
• Thrive in ambiguous, fast-moving environments and are comfortable being an early hire in a region with significant room to shape the approach
• Speak English fluently and are proficient in at least one other European language (German or French preferred; open to Italian or Spanish)

Strong candidates may also:

• Have experience with developer advocacy, technical content creation, or conference speaking
• Have a background in go-to-market strategy or market expansion at a high-growth technology company
• Speak multiple European languages fluently (German or French preferred; open to Italian or Spanish)
• Have experience building and leading regional teams
• Have worked on ambassador or community programs in the past

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What you'll do

Reporting to the Global Creator Relations Manager, you'll lead and implement the international creator strategy for the EU markets on The Sims, growing player engagement, retention and new audience growth. You'll partner with Brand Marketing Regional Leads and help shape integrated go-to-market plans for the EU and LATAM, prioritising the UK, France, and Germany.

Responsibilities:

• Collaborate with the Global Integrated Communications team to adapt global programmes, such as brand activations, trends, or social activations for EU audiences.
• Lead the EU creator relations team to develop and implement creator-led campaigns which reflect local trends, alongside nurturing creator talent.
• Manage creators in EU markets, focusing on onboarding, relationship-building, and campaign execution tailored to their local audiences.
• Leverage and utilise the EA Creator Network in the EU to support UGC growth, nurture new talent, and create opportunities for creators to engage with owned community marketing platforms.
• Define international goals, Indicators, tracking tools and reporting frameworks which are aligned with the global execution whilst complementing the EU goals.
• Provide insights on EU market trends, creator performance, and community sentiment to the global team to inform the global strategy and best practices.
• Manage UK creator agencies daily and support German and French agencies involved in campaigns.

What you need

• You will have experience in Creator and Community Management in the UK and EU with existing local creator relationships
• You will have experience with digital and creator marketing and appropriate metrics of success
• Experience with and scope of knowledge of video and livestream platforms such as META, Snap, TikTok, X/Threads, Twitch, YouTube and other new social platforms.

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What you'll do

This role plays a critical part in managing and growing EA SPORTS FC Mobile’s social presence by ensuring consistent, high-quality execution.

You will serve as the connective thread to ensure that the flow of content, assets, and updates from Development, Marketing, and Creative teams are seamless and efficiently delivered across global social channels.

What you need

• 5 years of experience in social media management, community management, or digital marketing, ideally within gaming, mobile, or live service environments.

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What you'll do

• Initiate positive and supportive conversations with the community around content, information, and other opportunities while staying up to date with the latest community trends for Unreal Engine and Fortnite
• Manage our Epic Developer Community Forums, Discord Channels, Twitch, and YouTube, and monitor and respond to conversations in those channels

What you need

• 8+ years of experience in Community Management or other disciplines with strong community interaction
• Extensive experience with software development communities, with a strong understanding of game engine development and UGC

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What you'll do

• Manage our social media channels and create engaging content to promote our brand
• Develop and implement a community engagement strategy to increase brand awareness and drive website traffic
• Collaborate with our marketing team to create and distribute content across multiple channels

What you need

• 2+ years of experience in community management or a related field
• Strong understanding of social media platforms and their respective algorithms
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team

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