Key responsibilities include:

• Defining and owning Duolingo's internal communications strategy, principles, and annual priorities;
• Leading planning and execution for cross-company forums and moments, including message development, presenter preparation, FAQs, and follow-ups;
• Partnering with senior leaders on company change communications, building clear cascades and manager toolkits that drive understanding and consistency;
• Establishing internal communication standards and guidance on channels, including templates, norms, and employee guardrails for public/social communication;
• Creating measurement for internal comms effectiveness, analysing reach, clarity, and engagement to identify improvements and inform leadership;
• Building and leading a high-performing internal comms capability, setting operating rhythms, defining workflows with People/Chief of Staff teams, and managing vendors or contractors as needed;
• Preparing executives and spokespersons for internal moments with talking points, decks review for message clarity, and coaching;
• Partnering with onboarding teams to ensure new hires understand how we communicate and where to find information;
• Anticipating issues and coordinating with Comms, Legal, People, and IT to ensure timely, accurate, and trusted internal updates.

We're looking for someone with 10+ years of experience in communications, with significant experience leading internal/employee communications at a fast-paced, product-led or tech company. You should have a proven track record building or transforming internal comms strategies, systems, and standards at scale, with clear measurement of impact.

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In this role, you'll make sure Anthropic employees understand how policy developments connect to the work they do and to our mission as a public benefit corporation: ensuring the world safely makes the transition through transformative AI.

You'll own internal communications for your portfolio of teams, serving as their embedded communications expert while maintaining tight partnerships with their leadership.

Responsibilities:

• Own the internal communications strategy for Policy, becoming an expert in their work and a trusted member of their leadership team

• Partner closely with function leaders and executives to understand priorities, help them communicate change, and ensure their teams feel connected to the broader mission

• Cultivate and manage channels for disseminating timely information from teams

• Design and implement strategies to boost signal and reduce noise so employees know what's important and what it means for them

• Use qualitative and quantitative research to propose creative strategies and tactics that align with company goals and will resonate with our employee audience

• Weave our brand across different internal touchpoints, working across teams to uplift stories that connect our daily work to our mission and identify cultural moments that reinforce our values

• Exhibit operational excellence to help plan and execute internal fora like all-hands

• Partner closely with the broader internal communications team to ensure updates are being accurately and consistently cascaded via all our existing channels and live forums.

You may be a good fit if you:

• Have worked in journalism, political campaigns, external communications, or government affairs,somewhere you learned to make complex, high-stakes material clear under pressure

• Are an exceptional writer with a particular talent for distilling complex decisions and cross-functional projects into simple, compelling narratives

• Have 10+ years of proven experience executing and leading in fast-changing, complex, and international organisations

• Thrive on deep partnership with leadership teams and can truly embed yourself in business functions

• Have a keen eye for organisational culture and can recognise authentic moments worth amplifying while helping teams navigate cultural evolution

• Are comfortable navigating organisational dynamics and can build strong working relationships with executives

Annual compensation range for this role is $255,000-$320,000 USD.

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