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<source>
  <jobs>
    <job>
      <externalid>1e3127c0-24c</externalid>
      <Title>Platinum Support Representative, Tier 2</Title>
      <Description><![CDATA[<p>As a member of the Platinum Support team at Dialpad, you will deliver amazing service and support to our users by providing fast and accurate responses in a courteous and professional manner. You will handle user and partner inquiries ranging from simple product questions to more complex technical support issues. You will troubleshoot customer issues, escalate bug reports, and work to drive issue resolution. You will work effectively with a variety of internal teams, including Sales, Engineering, and Product Management. You will create and maintain tickets with our engineering team at a high technical level. You will monitor all live channels (chat, phone and web form) as you are scheduled to do so. You will communicate with Dialpad partners quickly and effectively in a professional manner. You will attend any and all advanced trainings to become an expert in our products and service. You will adhere to all policies and procedures set forth by Dialpad and the Director/Manager of the Platinum Support team. You will strive to be a team player and maintain the set SLA (Service Level Agreement) for each partner, Platinum support customer, general support interaction. You will maintain the required Quality Assurance score for the Platinum Support team. You will maintain the targeting number of tickets completed every week and strive for one-touch resolve.</p>
<p style="margin-top:24px;font-size:13px;color:#666;">XML job scraping automation by <a href="https://yubhub.co">YubHub</a></p>]]></Description>
      <Jobtype>full-time</Jobtype>
      <Experiencelevel>mid</Experiencelevel>
      <Workarrangement>remote</Workarrangement>
      <Salaryrange>$57,000-$72,000 CAD</Salaryrange>
      <Skills>College degree, Minimum of 5 years in customer support, Strong English skills, Good home computer and internet connectivity, Technical degree, Technical experience/knowledge surrounding LAN/WAN, Cloud technology and VoIP, Experience working in a call center environment</Skills>
      <Category>Customer Support</Category>
      <Industry>Technology</Industry>
      <Employername>Dialpad</Employername>
      <Employerlogo>https://logos.yubhub.co/dialpad.com.png</Employerlogo>
      <Employerdescription>Dialpad is a business communications platform that unifies calling, messaging, meetings, and contact center on a single platform powered by AI.</Employerdescription>
      <Employerwebsite>https://dialpad.com</Employerwebsite>
      <Compensationcurrency></Compensationcurrency>
      <Compensationmin></Compensationmin>
      <Compensationmax></Compensationmax>
      <Applyto>https://job-boards.greenhouse.io/dialpad/jobs/8483991002</Applyto>
      <Location>Kitchener, Canada</Location>
      <Country></Country>
      <Postedate>2026-04-18</Postedate>
    </job>
    <job>
      <externalid>4a39245f-c41</externalid>
      <Title>Training Content Creator</Title>
      <Description><![CDATA[<p>As a Training Content Creator, you will work with departments and teams across the company to create engaging, entertaining, and valuable training materials on various topics.</p>
<p>This includes creatively explaining complex or mundane information in a way that is fun and unexpected, providing formatting and editing suggestions to promote consistency in branding, echoing company mission and values, and increasing impact of delivery.</p>
<p>You will design and develop comprehensive curriculum materials with simplified structure, clear narratives, and engaging interactive elements to increase retention.</p>
<p>Collaborating directly with content owners to understand their needs, goals, and timelines, you will produce a variety of output types such as e-learning courses, videos, voiceover audio, infographics, one-pagers, slide decks, etc.</p>
<p style="margin-top:24px;font-size:13px;color:#666;">XML job scraping automation by <a href="https://yubhub.co">YubHub</a></p>]]></Description>
      <Jobtype>full-time</Jobtype>
      <Experiencelevel>mid</Experiencelevel>
      <Workarrangement>onsite</Workarrangement>
      <Salaryrange>$80,000 - $120,000 a year</Salaryrange>
      <Skills>3+ years of experience creating curriculum content, Strong typography, layout and print design skills, 3-5 years experience working in a learning management system (LMS), Prior Experience working with e-learning authoring tools, Experience in video creation and editing, College degree in Education, Instructional Design, Writing, or a related field, Specific experience with Articulate or Litmos, Specific experience with Adobe Premier or After Effects</Skills>
      <Category>Education</Category>
      <Industry>Technology</Industry>
      <Employername>Shield AI</Employername>
      <Employerlogo>https://logos.yubhub.co/shield.ai.png</Employerlogo>
      <Employerdescription>Shield AI is a venture-backed deep-tech company founded in 2015 with a mission of protecting service members and civilians with intelligent systems.</Employerdescription>
      <Employerwebsite>https://www.shield.ai</Employerwebsite>
      <Compensationcurrency></Compensationcurrency>
      <Compensationmin></Compensationmin>
      <Compensationmax></Compensationmax>
      <Applyto>https://jobs.lever.co/shieldai/b0329d72-cff9-4214-a0c3-dfecfafb710c</Applyto>
      <Location>Dallas, Texas</Location>
      <Country></Country>
      <Postedate>2026-04-17</Postedate>
    </job>
    <job>
      <externalid>dc261ab0-46a</externalid>
      <Title>Sales Rep\_Shanghai</Title>
      <Description><![CDATA[<p>The main responsibility is to maintain and develop the local business, assist local distributors in conducting business, and achieve the company&#39;s sales goals.</p>
<p><strong>What you&#39;ll do</strong></p>
<p>The main responsibility is to maintain and develop the local business, assist local distributors in conducting business, and achieve the company&#39;s sales goals.</p>
<ul>
<li>Accomplish sales target in responsible area by maintaining and developing DB network and new customers developing.</li>
<li>Build up long term and stable business relationship with customers to defense and develop business.</li>
</ul>
<p><strong>What you need</strong></p>
<ul>
<li>College degree or above, majoring in automotive and business</li>
<li>6+ years&#39; working experience, and at least 4+ years are sales experience</li>
</ul>
<p style="margin-top:24px;font-size:13px;color:#666;">XML job scraping automation by <a href="https://yubhub.co">YubHub</a></p>]]></Description>
      <Jobtype>full-time</Jobtype>
      <Experiencelevel>mid</Experiencelevel>
      <Workarrangement>onsite</Workarrangement>
      <Salaryrange></Salaryrange>
      <Skills>College degree or above, majoring in automotive and business, 6+ years&apos; working experience, and at least 4+ years are sales experience, Experience in lubricant and auto/auto-aftermarket/FMCG industries, Business acumen</Skills>
      <Category>Sales</Category>
      <Industry>Automotive</Industry>
      <Employername>Valvoline Global Operations</Employername>
      <Employerlogo>https://logos.yubhub.co/jobs.valvolineglobal.com.png</Employerlogo>
      <Employerdescription>Valvoline Global Operations is a pioneer in the automotive and industrial solutions industry, founded in 1866. As an affiliate of Aramco, one of the world&apos;s largest integrated energy and chemicals companies, they are driven by innovation and committed to creating sustainable solutions for a better future.</Employerdescription>
      <Employerwebsite>https://jobs.valvolineglobal.com</Employerwebsite>
      <Compensationcurrency></Compensationcurrency>
      <Compensationmin></Compensationmin>
      <Compensationmax></Compensationmax>
      <Applyto>https://jobs.valvolineglobal.com/job/Shanghai-Sales-Rep_Shanghai-200030/1355641800/</Applyto>
      <Location>Shanghai</Location>
      <Country></Country>
      <Postedate>2026-01-15</Postedate>
    </job>
  </jobs>
</source>