Working closely with the Head of Data & BI Reporting, this role will help set the standards for data quality, KPIs and BI reporting tools used across the Finance function.

The role will assist in the development and maintenance of the Finance function's data strategy, ensuring it is aligned with business goals and value drivers.

This will include participating in governance frameworks to ensure the highest levels of data quality, definitions and compliance tracking.

The role will take part in activities to refine and automate reporting of KPIs and assist in the adoption of scaleable, secure and user-friendly BI tools and participate in initiatives to enhance, standardize and integrate systems used across the Finance function including ERP and planning and reporting tools.

Responsibilities:

• Data Governance & Compliance:

Support the maintenance of the Finance data strategy, aligning it with business goals and drivers of value and growth.

Participate in activities to establish, champion and manage a robust governance framework to ensure the highest level of Finance data quality, compliance, and stewardship.

Propose opportunities to improve data quality across the Finance function and with Divisions and other non-Finance functions, helping to devise and implement plans to source and maintain key data sets.

Work towards ensuring that data maintained across the suite of Finance systems (ERP, EPM, BI and other tools) is consistently applied, integrated appropriately and that effort to manipulate or correct data is eliminated across all Finance FP&A planning and reporting processes.

Maintain and validate financial data in Finance systems and perform regular data quality checks and reconciliations between source systems and reporting tools.

Contribute to the maintenance of internal controls related to data and its use and monitor compliance.

As directed, troubleshoot data issues and coordinate with teams across Finance and other function for resolution.

Take part in activities across the Finance functions to advocate for the importance of high quality data and its importance to decision making.

BI Tools Development and Adoption:

Maintain a suite of business intelligence and other tools used to support Group FP&A planning and reporting process and support activities to drive convergence towards a target set of applications consistently used across the Finance teams.

Input to the BI roadmap, helping to ensure insight and analytics underpin the activities of the Group FP&A team.

Help build, refine and maintain BI data models, dashboards and reporting on behalf of the Group FP&A team, ensuring that technology, data and processes are fit for purpose, capable of delivering required KPIs and analysis in a user friendly way.

Collaborate with team members across Finance to maximize the use of standard BI tools and minimize use of off line excel reporting and non standard tools.

Support the development and maintenance of any BI tools used for Group FP&A reporting and planning.

As required, research opportunities to enhance the BI tools in use to improve the speed, accuracy and visualization of presentations used for decision making.

Take part in activities to automate data processes and improve efficiency.

Document workflows, data dictionaries and BI system procedures.

Participate in initiatives to improve the overall suite of Finance systems.

KPIs and Strategic Analysis:

Input to the definition and reporting of KPIs used for Financial reporting and decision making.

Research opportunities to enhance the KPIs used across the Finance function, sourcing the data, automating the KPI reporting of gaining support for their adoption.

Track compliance with the use of KPIs and the accuracy of source data on which they are prepared.

Assist in the development of robust financial models and develop strategic analysis to identify opportunities for growth and to mitigate risk.

Participate in initiatives and projects sponsored by CFO to drive growth and performance improvement.

Risk, Compliance & Controls:

Support the tracking of appropriate access controls and auditability (e.g. via log-filing etc.).

Support regulatory reporting needs (financially and from a risk perspective).

Input to activities to mitigate data-related operational and reputational risks.

Contribute to the implementation of adequate BCM.

Finance Team Management and Collaboration:

Work as key member of the Group FP&A team and the wider Finance team, helping to shape, advocate for and deliver our Finance Excellence vision to be trusted business partners that champion growth, create value and manage risk.

Requirements:

• MBA in Finance

Experience of participating in Finance data, BI, or analytics programs.

Experience working in finance teams, preferably within large, complex, data driven multinational organisations.

Expertise in maintaining data governance frameworks and supporting adoption of data standards to achieve high levels of data quality.

Proficiency in BI tools (currently with PowerBI) and broad based experience with Finance systems e.g. Netsuite, Workday, Tagetik.

Good communication and collaborative approach to working with Finance team members.

Strong analytical and problem-solving skills.

Some experience of managing change across FP&A processes.

Ability to manage multiple priorities and meet tight deadlines in a fast-paced environment.

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This position is needed to drive Data Insights and Twilio's Data Governance initiatives across Twilio. This position is based in India. You will touch many teams within Twilio to ensure safe customer data handling, supporting data privacy and compliance. This team manages data pipeline security, data reliability, and ensuring access controls. We are also the bridge to the reporting systems trusted by customers, executives and shareholders.

In this role, you’ll:

• Champion customer-facing product development that will reduce time to insights.
• Own the cradle to grave product lifecycle for insights platforms.
• Understand the needs of our end customers in the global communications market and build a platform to help internal teams manage and leverage their data to derive meaningful insights.
• Support Data Governance initiative for data pipelines and insights products, working with product managers and engineering counterparts across various organizations and stakeholders.

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.

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We're looking for a Commercial Counsel, GTM to join our legal team at the forefront of shaping how cutting-edge AI technology reaches users, researchers, and enterprises worldwide. You'll work alongside experienced colleagues who operate as true strategic partners—moving fast, thinking creatively, and working collaboratively to support deals that matter.

In this role, you'll focus heavily on supporting our Go-to-Market teams, handling enterprise agreements and customer negotiations while gaining exposure to a range of commercial work including research collaborations, product partnerships, and procurement. Additionally, you’ll have opportunities to work on cutting-edge AI safety and research agreements, including threat-sharing frameworks with leading security organizations and collaborations that shape and advance responsible AI development standards.

Responsibilities:

• Draft, review, and negotiate commercial agreements, with a primary focus on GTM/Sales transactions including enterprise customer contracts
• Partner closely with Sales and Go-to-Market teams to support deal velocity and provide practical legal guidance
• Help build and maintain our commercial legal infrastructure, including contract templates, playbooks, and process improvements
• Potentially partner with Policy, Safeguards, and Research teams on novel AI governance initiatives
• Identify and escalate legal risks appropriately while supporting business momentum
• Stay current on legal developments affecting AI technologies

You might be a good fit if you have:

• A JD and active membership in at least one U.S. state bar (California preferred)
• At least 3 years of legal experience, ideally with exposure to commercial contracts, SaaS agreements, or technology transactions
• Clear communication skills and comfort translating legal concepts for non-lawyer audiences
• A low-ego, collaborative approach to working with colleagues and external partners
• Curiosity about AI technology, AI Policy, and commitment to responsible AI development
• Experience navigating multi-stakeholder agreements involving technical and policy considerations
• Comfort in fast-paced environments with shifting priorities
• A "doer" attitude—willingness to roll up your sleeves and pitch in where needed

Role-specific policy:

For this role, we expect all staff to be able to work from our San Francisco or New York offices at least 3 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time.

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work.

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Location

Singapore

Employment Type

Full time

Location Type

Hybrid

Department

Product Partnerships

About the Team

We are a small and fast-moving partnerships team that shapes and executes OpenAI’s most strategic collaborations in APAC. We work at the intersection of product, growth, and market expansion to build impactful relationships that accelerate adoption and unlock new use cases for OpenAI’s technologies. The team partners closely with product, engineering, research, marketing, finance, legal, and operations to design and deliver partnerships that scale OpenAI’s presence and relevance across diverse markets.

Our focus is on establishing long-term strategic partners and driving sustainable growth through integrated, high-impact product experiences across consumer and B2B offerings in the region.

About the Role

As APAC Product Partnerships Manager, you will lead and scale strategic partnerships primarily in APAC. You will be responsible for initiating, structuring, and growing partnerships that expand OpenAI’s distribution, deepen user engagement, and accelerate product adoption across the region.

This role requires strong commercial judgment, regional market fluency, and the ability to work closely with product teams to translate strategic opportunities into scalable partnership models. You will operate at both strategic and execution levels — shaping partnership strategy while driving concrete outcomes that contribute to OpenAI’s growth.

You’ll be responsible for:

• Initiating and scaling strategic partnerships in APAC that drive user growth, distribution, and adoption for OpenAI’s consumer and B2B offerings.

• Establishing and managing long-term strategic partners in APAC, serving as the primary relationship owner and strategic lead.

• Identifying and executing market-specific growth opportunities such as bundled offerings, embedded distribution, platform integrations, and co-developed product experiences.

• Shaping joint product strategy with partners by aligning roadmaps, defining shared priorities, and unlocking new use cases tailored to regional needs.

• Structuring, negotiating, and managing complex partnership agreements from inception through launch and scale, ensuring commercial and strategic alignment.

• Creating and operating governance models with partners through regular strategic reviews, executive syncs, and performance check-ins.

• Defining success metrics and tracking impact across growth, adoption, engagement, and partner performance, communicating results to senior leadership.

We’re looking for someone with:

• 8+ years of experience in product partnerships, strategic partnerships, or business development within the technology or digital ecosystem.

• Proven experience driving growth and distribution partnerships in APAC.

• Demonstrated ability to initiate and scale partnerships that unlock measurable growth and adoption.

• Strong experience negotiating and structuring complex agreements that span product integration, commercial strategy, and joint go-to-market efforts.

• Deep understanding of APAC market dynamics and the ability to tailor partnership strategies to local contexts.

• Excellent stakeholder management skills with the ability to collaborate cross-functionally and influence at senior levels.

• A self-directed, highly adaptable mindset with comfort operating in fast-changing and ambiguous environments.

• Strong communication skills and a collaborative, solutions-oriented approach.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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