As Head of Corporate Engineering, you will be responsible for Enterprise engineering and operations globally. You will be responsible for building and managing a highly technical enterprise engineering team, developing first principled-based strategies, and enabling strong enterprise security.
\nKey responsibilities include engineering, securing and optimizing cloud infrastructure, Identity and Access Management, Endpoints, Collaboration tools, and ensuring compliance with SOX, PCI DSS, and FedRAMP compliance. The Head of Corporate Engineering will work closely with R&D on managing engineering tools like Jira, Confluence, and GitHub, driving efficient adoption and integration.
\nStrong technical and influencing leadership principles coupled with the ability to manage a complex, scaling, and fast-moving enterprise environment are essential. This role reports directly to the Vice President, Infrastructure and Operations
\nResponsibilities:
\nIn this influential role, you will be responsible for:
\nSecuring the Enterprise: Working closely with Enterprise Security organization to harden and secure our cloud environments, secret management, collaboration tools, endpoints, SaaS environments, IAM tools, and more. Success measured in continuous improvement of our enterprise security hardening standards
\nBuilding and Scaling our Cloud Infrastructure: Your team will be responsible for establishing and implementing enterprise cloud infrastructure including establishing Infrastructure Provisioning, SRE services, 24/7 on-call support, Infra as Code, observability, and more. In addition, you will be responsible for managing cloud budgets, vendor management, and establishing cost optimization initiatives. Success is measured in increased developer velocity while securing & scaling the cloud infrastructure
\nEngineering Tooling: Partner closely with R&D teams to establish policies, configurations, run-books, SLAs, hardening, scalability and availability of engineering tools like Github, Jira, Atlassian, and more
\nEndpoint Engineering: Enable extreme automation for endpoint management with zero-touch deployment, observability (synthetic and real-time), provisioning/de-provisioning, and establishing standards / SLAs. Enforce security policies, configure & manage security settings and ensure compliance across all endpoints and mobile devices. Success is measured in terms of end-user satisfaction and % of manual touch
\nCollaboration Management: Ensure we provide world class tools to our employees to be extremely productive and collaborative. This would include but not be limited to managing and scaling internal workplace products like Gmail, Slack, Atlassian, Moveworks, Glean, and more. Success is measured by user satisfaction
\nIdentity & Access Management: Manage the IAM team from IAM implementation, access standards enforcement, SLA management, and compliance to various standards like FedRAMP, IL5, PCI, and more. Included are both internal and external identity providers to be managed. Success is measured by compliance, Identity governance, and availability
\nDesired Success Outcomes
\nA high-performing enterprise engineering team capable of handling complex technical projects with agility and high quality
\nWell defined cloud strategy ensuring the stability, scalability, and security of cloud infrastructure. Overhaul of current processes and workflows to address inefficiencies and increase team velocity
\nRobust endpoint security with Implementation of comprehensive security measures for all endpoints, including Mac, Windows, and mobile devices
\nDeliver high-quality employee experience with productivity tools (Gmail, Slack, Atlassian tools, Moveworks, GitHub) with a robust forward-looking roadmap
\nEfficient operational support for Tier 3 IT services with minimized production incidents. Implementation of robust incident and change management processes with mature operational practice
\nEfficient and mature processes for system integrations related to Mergers and Acquisitions (M&As), ensuring timely smooth transitions during M&A integrations
\nDevelopment and implementation of automation tools and frameworks, Identification of automation opportunities to reduce manual toil and improve accuracy
\nQualifications:
\n10 years of experience managing Cloud infrastructure at large enterprises. Extensive experience managing public cloud implementations in AWS. Experience with GCP and Azure will be a plus
\nIn-depth understanding of Cloud native technologies to lead and guide the team. Must have hands-on experience in troubleshooting and debugging issues in production environments
\nWorking experience in managing DevOps/SRE practices OKRs (Objective and Key Results), Agile development, Infra-as-code, SRE (Site Reliability Engineering), DevOps measurement such as DORA KPIs,
\nIn-depth understanding of each collaboration tool's features, functionalities, and configurations (e.g., Gmail for email, Slack for messaging). Ability to identify and integrate and optimize the use of various tools for seamless collaboration (e.g., connecting Jira with GitHub for Dev metrics)
\nExperience leading a team of senior professionals working asynchronously in a remote, distributed team. Strong communication skills, with clear verbal communication and written communication skills
\nCollaborative style: partners well with cross-functional teams to solve hard problems and to complete complex deliverables with quality and business outcomes
\nProvide mentorship and guidance to team members to ensure that their skills and knowledge are kept up-to-date
\nPay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.
\nZone 1 Pay Range $265,000-$364,300 USD
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\nBuild intake workflows that meet teams where they already work (Slack, Gong, CRM) without creating a documentation tax. Obsess over the submitter experience so that sharing feedback is faster than not sharing it.
\nAI-Enabled Synthesis & Triage
\nBuild Claude-powered pipelines that enrich, tag, cluster, and summarize unstructured feedback into trackable issues , doing the first-pass work so humans focus on verification and judgment.
\nDesign the human-in-the-loop model: Claude proposes, PMs and field teams correct, and the system learns from those corrections over time.
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\nRouting & Closing the Loop
\nEstablish clear routing so the right feedback reaches the right product or research owner at the right time , including the path from product signal back into model training priorities.
\nBuild the visibility layer that gives GTM and Support a clear line of sight from customer input to roadmap outcome, so they can close the loop with customers confidently and in real time.
\nVoice of the Customer Programs
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\nDefine what 'high-signal' means: feedback tied to specific use cases, blocker severity, revenue context, and customer segments so product teams can make confident tradeoffs.
\nContinuous Improvement
\nDefine and track success metrics for feedback loop health , time-to-triage, signal quality, roadmap influence, field satisfaction , and use them to identify bottlenecks.
\nRun regular retros with Product and GTM partners and feed learnings back into process and tooling improvements. Scale what works through documentation and enablement.
\nYou may be a good fit if you:
\nHave 7+ years in product operations, customer insights, voice of the customer programs, or related roles in fast-paced tech companies.
\nHave personally shipped AI-enabled processes and systems , you've written the prompts, built the evals, and iterated on production LLM workflows yourself. You can talk about model behavior with specificity, not just direct others to build.
\nHave owned a customer feedback program end-to-end , intake, synthesis, routing, and closing the loop , that product teams actually used to make decisions. The customer mix can be enterprise, PLG, design partner, or dev community; what matters is that you designed it and ran it.
\nHave operated at earlier-stage and scaling companies (Series B-D or equivalent) where you built things that didn't exist yet, shipped v1s in weeks not quarters, and iterated in public.
\nHave operated in horizontal, cross-org roles before , you know how to build shared infrastructure that many teams depend on, drive adoption through influence rather than mandate, and earn trust across functions that don't report to you.
\nAre comfortable with ambiguity and can create structure where none exists , you've built the v1 of a system and iterated it into something teams rely on.
\nAre service-oriented and obsessed with making it easy for others to do great work.
\nStrong candidates may also have experience with:
\nBuilding AI-native workflows end-to-end , prompt design, evals, closed-loop improvement , and pushing the boundaries of what automation can own.
\nProduct Management, Customer Success Operations, or Research Operations.
\nFeedback tooling ecosystems (Productboard, Dovetail, or homegrown equivalents) and the tradeoffs between buy vs. build.
\nTreating process as a product with users, metrics, and continuous iteration.
\nTrack record of building and scaling operations programs from zero to one.
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\nThe Role – Executive Assistant
\nBelong is looking for an exceptional Executive Assistant to work directly with the CEO. This is a highly strategic role that sits at the center of leadership operations and company execution. This position is critical to enabling the CEO to operate at the highest level by bringing structure, anticipating needs, and ensuring seamless coordination across priorities, communications, and logistics.
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\n5+ years of experience supporting senior executives or C-level leadership
\nExceptional communication and strong interpersonal skills
\nProfessional English proficiency (written and verbal) – required
\nStrong calendar, travel, and agenda management experience
\nHighly organized with outstanding attention to detail
\nProactive mindset with strong ownership and problem-solving skills
\nFlexible and adaptable, able to operate in dynamic, fast-changing environments
\nStrong service orientation and hospitality mindset
\nAbility to manage multiple priorities while maintaining structure
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\nHolds a valid U.S. visa
\nComfortable working with global teams and stakeholders
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\nWork directly with the CEO in a high-impact, high-visibility role
\nBe part of a company redefining one of the world’s largest industries
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\nCollaborative culture with strong ownership and autonomy
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\nThe Aladdin Product Engineering organization is seeking an Administrative Business Partner to support senior leaders within the team. We are looking for a great teammate with a positive, proactive attitude who is deeply motivated and able to thrive in a busy working environment with senior leaders, scale across large teams, and partner with other administrative professionals.
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\nAbility to demonstrate flexibility and problem-solving skills to adjust and prioritize schedules based on last-minute changes.
\nDrive key deliverables and open items to completion, adeptly managing complex and high-volume calendars and providing strategic calendar management support.
\nServe as the main point of contact for external visitors and coordinate with operational teams to ensure compliance with security protocol/procedures.
\nAbility to handle sensitive matters with a high level of confidentiality and discretion.
\nUnderstanding the team's priorities and strategies and optimizing your role in administration to support these goals.
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\nBuild and maintain good business relationships with executives and administrative staff across the organization.
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\nA minimum of 2-4 years of relevant administrative experience.
\nThe ability to be forward thinking: identify what needs to be done and act before being asked.
\nExcellent communication skills (written and verbal) and a high-level of emotional intelligence.
\nA strong proficiency in Microsoft office and collaboration tools; a curiosity in new technology.
\nA proactive mindset, capable of identifying operational efficiency and implementing new procedures, approaches, and technology to make improvements across the team.
\nAbsolute discretion and appropriate handling of highly sensitive and confidential information alongside demonstrating the highest standard of conduct, performance, and business ethics.
\nProficiency working with automated expense tracking and online travel; experience using Concur preferred.
\nCommunicates with a can-do attitude, while remaining agile and flexible to understanding priorities and demonstrating the ability to stay composed under pressure.
\nOur benefits
\nTo help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
\nOur hybrid work model
\nBlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
\nAbout BlackRock
\nAt BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
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\nYou will operate at the intersection of customers, Product, Engineering, and QA, bringing clarity to requirements, supporting delivery teams through build and test, and actively helping resolve issues as they arise. You are structured, detail-oriented, and pragmatic, with a strong bias for action and outcomes.
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