We're seeking a Senior Product Designer to join our team in London. As a Senior Product Designer, you will lead complex, high-impact product initiatives from discovery to release. You will design AI-powered features and workflows that feel intuitive, are trustworthy, and valuable.

Responsibilities:

• Lead complex, high-impact product initiatives from discovery to release.
• Ship regularly,prioritizing real-world impact over pixel-perfect mockups.
• Design AI-powered features and workflows that feel intuitive, are trustworthy, and valuable.
• Work alongside engineers to refine implementation details and ensure high-quality execution.
• Ship front-end development into the codebase.
• Use necessary tools to create prototypes and/or tools to test workflows, interactions, and edge cases.
• Balance user needs, technical constraints, and business goals to deliver measurable outcomes.
• Strengthen and evolve Dialtone, ensuring scalable, accessible, and cohesive system design.
• Identify new opportunities where AI and automation can create meaningful value for customers.
• Mentor other designers and elevate the craft, speed, and quality of how the team ships.

Requirements:

• Have 5+ years of experience shipping high-quality, thoughtful product design work.
• Demonstrate a strong track record of delivered experiences.
• Be highly comfortable navigating ambiguity and leading complex projects independently.
• Think in systems,designing cohesive end-to-end experiences rather than isolated screens.
• Comfortable working in front-end code and deeply collaborating with engineering.
• Experience working with AI tools and designing AI-enhanced experiences.
• Communicate clearly and persuasively across disciplines, including with leadership.
• Care deeply about craft, detail, usability, and measurable product outcomes.
• Proactively identify problems, propose improvements, and drive work forward without waiting for direction.
• Have experience designing AI-native products, conversational interfaces, or automation workflows.
• Have directly contributed to production codebases.
• Have experience building SaaS or enterprise collaboration platforms.
• Be familiar with communication technologies (voice, messaging, contact centers, or real-time collaboration).
• Have helped evolve or scale a design system.
• Bring experience with experimentation frameworks and data-informed iteration.
• Contribute to the broader design community through writing, speaking, or mentoring.

Why Join Dialpad:

• Work at the center of the AI transformation in business communications
• Build and ship agentic AI products that are redefining how companies operate
• Join a team where AI amplifies every employee’s impact
• Competitive salary, comprehensive benefits, and real opportunities for growth

XML job scraping automation by YubHub

You'll guide organisations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy.

Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you'll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management.

In your first year, you'll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab's differentiated position in an AI-driven DevSecOps landscape.

Responsibilities:

• Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full lifecycle.

• Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.

• Collaborate with Account Executives and regional sales teams in Japan to shape and execute account strategies that support new customer acquisition and expansion.

• Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates.

• Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment.

• Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning.

• Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners.

• Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team.

Requirements:

• Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation.

• Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows.

• Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases.

• Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.

• Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments.

• Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers.

• Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing.

• Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields.

About the team:

We, the Solutions Architect team, are part of GitLab's Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities in Japan and reporting into a regional Solutions Architect Manager.

Our mission is to help customers realise the full value of GitLab's AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation.

We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer.

We are focused on helping customers modernise end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape.

How GitLab supports full-time employees:

• Benefits to support your health, finances, and well-being

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental leave

• Home office support

XML job scraping automation by YubHub

You'll guide organisations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy.

Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you'll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management.

In your first year, you'll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab's differentiated position in an AI-driven DevSecOps landscape.

Key responsibilities include:

• Leading technical discovery, demos, and validation (including proofs of value) to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full lifecycle.

• Driving the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.

• Collaborating with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion.

• Building and deepening relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates.

• Advising customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment.

• Serving as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning.

• Maintaining and extending your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners.

• Investing in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team.

Key qualifications include:

• Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation.

• Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows.

• Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases.

• Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.

• Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments.

• Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers.

• Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing.

• Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields.

XML job scraping automation by YubHub

You'll act as a trusted advisor during technical evaluations, guide customers through solution design and adoption, and partner closely with Account Executives and cross-functional teams to connect customer needs with GitLab's platform strategy.

Reporting to a regional Solutions Architect Manager, you'll play a direct role in customer acquisition, expansion, and long-term success while helping GitLab stand out in a fast-moving AI and DevSecOps market.

Key responsibilities include:

• Guiding technical discovery, demos, workshops, and validation activities that show how GitLab supports customer requirements across planning, development, security, deployment, and monitoring, helping improve technical win rates and accelerate evaluation cycles.
• Coordinating the technical evaluation process as the directly responsible individual for proofs of concept, proofs of value, solution design, and technical responses for tenders or audits, with a focus on reducing time to technical validation and supporting successful customer acquisition.
• Collaborating with Small and Mid-Market Account Executives and regional sales teams in North America to shape account strategies for new business and expansion opportunities.
• Advising customers on modern software development, continuous integration, continuous deployment, security, cloud, and DevSecOps practices, and connecting those practices to business outcomes.
• Building tailored demos, reference architectures, talk tracks, and presentation materials that support active Small and Mid-Market evaluations and reflect customer-specific use cases, helping Account Executives move new business opportunities forward.
• Supporting Account Executives with technical discovery guidance, objection handling, and evaluation planning for common Small and Mid-Market scenarios, while contributing reusable materials that improve execution across similar new business opportunities.
• Developing reusable technical workflows, including pre-built projects, continuous integration and continuous deployment templates, and proof of value starting points, where they help accelerate customer evaluations and reduce time to technical validation.
• Sharing customer feedback, use cases, and competitive insights with product management, engineering, sales, and marketing to improve product direction and field effectiveness.

To succeed in this role, you'll need:

• Proficiency with the end-to-end software development lifecycle, including DevSecOps practices and continuous integration and continuous deployment workflows.
• Hands-on experience with GitLab or comparable source control, continuous integration and continuous deployment tooling, and collaboration platforms, with the ability to map platform capabilities to customer use cases.
• Practical knowledge of cloud computing, deployment patterns, security concepts, and operational considerations relevant to modern software teams.
• Ability to guide technical evaluations, including proofs of concept, proofs of value, workshops, value stream assessments, and technical contributions to tenders or audits.
• Skill in explaining technical concepts clearly to both practitioners and senior business or technical stakeholders.
• Experience building trusted relationships with customers and acting as their advocate with internal partners across product, engineering, sales, and marketing.
• Interest in improving technical evaluation quality and efficiency through practical reusable assets, templates, and demo environments that support customer-facing work.
• Openness to candidates with transferable experience from roles such as developer, DevOps, technical pre-sales, or other scale-oriented technical environments.

XML job scraping automation by YubHub

You'll guide organisations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy.

Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you'll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management.

In your first year, you'll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab's differentiated position in an AI-driven DevSecOps landscape.

Responsibilities

• Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full lifecycle.

• Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.

• Collaborate with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion.

• Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates.

• Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment.

• Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning.

• Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners.

• Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team.

Requirements

• Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation.

• Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows.

• Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases.

• Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.

• Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments.

• Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers.

• Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing.

• Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields.

About the Team

We, the Solutions Architect team, are part of GitLab's Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities in North America and reporting into a regional Solutions Architect Manager.

Our mission is to help customers realise the full value of GitLab's AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation.

We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer.

We are focused on helping customers modernise end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape.

How GitLab Supports Full-Time Employees

• Benefits to support your health, finances, and well-being

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental leave

• Home office support

XML job scraping automation by YubHub

Responsibilities: Work on management consulting problems from real-world business scenarios that align with your expertise, providing accurate solutions, detailed annotations, and model critiques where you can confidently evaluate responses (e.g., cost optimization analysis, change management playbooks, executive presentation synthesis). Utilize proprietary software to provide accurate input and labels to deliver high-quality data. Collaborate with technical staff to improve the design of efficient annotation tools. Interpret, analyze, and execute tasks based on evolving instructions, maintaining precision and adaptability.

Qualifications: 3+ years of practical management consulting experience (hands-on role at a top-tier firm or in-house strategy/consulting team) providing financial, strategic, operational, and/or technology-related advisory. Proficiency in consulting frameworks and deliverables, including slide decks (PowerPoint/Google Slides), financial models, and client workshop facilitation tools. Strong ability to break down ambiguous business problems, synthesize findings, and critique multiple solution approaches. Ability to navigate consulting resources such as case libraries, industry benchmarks, and proprietary frameworks. Comfort with Excel/Google Sheets and collaboration platforms for structuring and annotating strategic work. Proficiency in reading and writing informal and professional English. Strong communication, interpersonal, analytical, and organizational skills. Excellent reading comprehension and ability to exercise autonomous judgment with limited data. Passion for technological advancements and innovation in business.

Location and Other Expectations: Tutor roles may be offered as full-time, part-time, or contractor positions, depending on role needs and candidate fit. For contractor positions, hours will vary widely based on project scope and contractor availability, with no fixed commitments required. On average most projects may involve at least 10 hours per week to achieve deliverables effectively though this is not a fixed commitment and depends on the scope of work. Contractors have full flexibility to set their own hours and determine the exact amount of time needed to complete deliverables. Tutor roles may be performed remotely from any location worldwide, subject to legal eligibility, time-zone compatibility, and role specific needs. For US based candidates, please note we are unable to hire in the states of Wyoming and Illinois at this time. We are unable to provide visa sponsorship. For those who will be working from a personal device, your computer must be a Chromebook, Mac with MacOS 11.0 or later, or Windows 10 or later.

Compensation and Benefits: US-based candidates: $45/hour - $100/hour depending on factors including relevant experience, skills, education, geographic location, and qualifications. International candidates: Information will be provided to you during the recruitment process. Benefits vary based on employment type, location and jurisdiction. Benefits for eligible U.S. based positions include health insurance, 401(k) plan, and paid sick leave. Specific details and role specific information will be provided to you during the interview process.

XML job scraping automation by YubHub

This is a hands-on role focused on system administration, device management, and technical support. The IT Systems Administrator will ensure that employees have reliable access to the systems and tools they need while maintaining strong security and operational discipline.

Responsibilities:

• Administer and maintain company IT systems including identity management, device management, and productivity platforms.

• Manage user accounts, permissions, and access controls.

• Maintain and support cloud-based platforms such as Microsoft 365 and collaboration tools.

• Monitor system health, uptime, and performance.

• Provide day-to-day IT support for employees across office and operational environments.

• Troubleshoot hardware, software, networking, and system issues.

• Support onboarding and offboarding activities including account setup, system access, and device deployment.

• Manage company laptops, workstations, and mobile devices.

• Configure and deploy new equipment and maintain lifecycle tracking of hardware assets.

• Maintain patching, software updates, and endpoint security policies.

• Support implementation of IT security practices including access management, device security, and system monitoring.

• Assist with cybersecurity awareness and basic security controls.

• Coordinate with vendors or external providers to resolve security or infrastructure issues.

• Work with external IT providers and software vendors to support system maintenance and improvements.

• Assist with implementation of new tools or internal systems as needed.

• Maintain documentation of systems, configurations, and IT procedures.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field (or equivalent experience).
• 2-5 years of experience in IT systems administration, technical support, or IT operations.
• Experience administering Microsoft 365, identity management, and collaboration platforms.
• Familiarity with device management tools and endpoint security practices.
• Basic understanding of networking, system troubleshooting, and cloud-based infrastructure.
• Experience supporting engineering, manufacturing, or industrial environments is a plus.
• Strong troubleshooting skills and ability to communicate clearly with non-technical users.
• Ability to work independently and manage multiple priorities.

Benefits:

• Health, Dental & Vision Insurance
• Health Savings Account
• Disability and Life Insurance
• 401K Plan
• Paid Time Off, Holidays

XML job scraping automation by YubHub