Our Solutions Engineering team focuses on large clients for whom we are able to develop deep understanding and partnership to collaborate with. Building on a track-record of success such as that demonstrated with recent projects with the NCSC, this role has an emphasis on supporting our clients in both local and central government, blue light services and defence.

As a Senior Manager, Solutions Engineering UKI, you will be responsible for:

• Cultivating cross SE team/office coordination, keeping us all connected as one team
• Facilitating knowledge transfer between SE teams
• Ensuring the team learns from the great ideas of single team members
• Ensuring mistakes are not repeated within the team
• Developing strong relationships outside of SE organisation to aid in escalation of issues
• Maintaining strong communication with Account Executives and Customer Success leads

Intra-Team Goals:

• Keep the pulse of the team: who is happy, productive, performing
• Know each member’s strengths and how they would each like to develop
• Exemplify and cultivate positive culture traits
• Provide support and confidence to team members
• Cultivate a very open communication environment

Personal Goals:

• Operate as a highly performing individual contributor
• Maintain trust and respect from the team
• Ability to handle any call, from any customer

Responsibilities:

• Workload Management
• Report on individual SE strengths and weaknesses and support performance management to achieve high-standards of success
• Conduct 1:1’s with team members
• Act as a point of escalation for team issues, escalate issues that can’t be solved in the team
• Recruit, interview, and on-board new team members

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

What you'll do as a Solutions Engineering Manager

You are the team leader, enabler, point of reference and coach. You will work closely with our prospects and customers by shadowing and improving your team's technical expertise. You will take care of new team members and you will ensure work loads are equally distributed within the team.

You are personable and can provide constructive feedback when necessary. You will help escalate and identify issues quickly and efficiently and you will work with the other team leads and the regional lead to ensure proper regional coordination.

The Solution Engineering Manager has a player/coach mindset and the ability/willingness to step into the field when needed, and lead by example. In addition, you will be expected to partner closely with peer sales leaders and drive to revenue targets.

To aid your team, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and advise your team on how to create scalable solutions for your customer's needs.

Examples of desirable skills, knowledge, experience and goals

Our Solutions Engineers and Managers come from a wide range of backgrounds: engineering, software development, finance, product management, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology, have the ability to explain complex technical concepts in easy-to-understand terms, and you like coaching and teaching. You are naturally curious, and an avid builder who is not afraid to get your hands dirty.

On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other and you will be an integral part of driving that culture.

What you need

The Solution Engineering Manager role requires you to have the ability to effectively manage and grow your team, as well as possess the technical prowess expected of a Solutions Engineer. Your capabilities may include a mix of the following:

• 15+ years of pre-sales / SE experience in a reputable IT company.
• 5+ years of experience as a frontline or second level SE manager role.
• Strong understanding of the Northern European (Benelux / Nordics) market, proven track record of business engagements with customers in that market.
• Proven track record of business growth and talent acquisition (team building).
• Demonstrable experience in coaching, leadership skills and team management.
• Demonstrable experience in understanding and solving escalations, team issues or other management related scenarios.
• Understanding of customers buying decision process and how to influence it, and the ability to make intelligent business decisions to drive to revenue targets.
• Expertise in internet technologies: OSI Model layers 1-7, BGP, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.
• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It's incumbent on us to stay up to date not only with Cloudflare's specific products, but with industry trends.

Inter-Team Goals

Work directly with the Sales Director of the region in a 1-to-1 alignment. Cultivate cross SE team/office coordination, keep us all connected as one team. Facilitate knowledge transfer between SE teams globally. Develop strong relationships outside of SE organization to aid in escalation of issues (product/support/engineering/special projects/marketing/legal/etc). Maintain strong communications with Account Executives and Customer Success leads.

Intra-Team Goals

Keep the pulse of the team: who is happy, productive, performing. Know each member's strengths and how they would each like to develop. Exemplify and cultivate positive culture traits. Provide support and confidence to team members. Effectively deal with performance issues and provide relevant, timely feedback. Cultivate a very open communication environment. Criticism is welcome and appreciated. Maintain a culture of independence, collaboration and results focus.

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you'd like to be a part of? We'd love to hear

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

We are seeking a highly accomplished and strategic Account Executive to join our Enterprise/Field Sales team. Based in Melbourne, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos.

Responsibilities

Strategic Revenue Generation

Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments.

Expert Pipeline & Forecasting

Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership.

Deep Customer & IT Architecture Understanding

Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions.

Multi-Engagement Leadership

Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives.

Virtual Team Leadership

Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery.

Digital Transformation Authority

Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations.

Compelling Value Creation

Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the 'why', communicating the whole picture to both internal and external stakeholders.

Advanced Negotiation & Closure

Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities.

Trusted Advisor & Coach

Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work.

Organizational Impact & Leadership

Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking.

Examples of Desirable Skills, Knowledge, and Experience

• 8+ years of advanced experience selling complex technology solutions in a B2B enterprise model, with a significant track record of consistently exceeding quota targets
• Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies, with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets).
• Proven ability to deeply understand complex customer IT architectures and effectively map them to Cloudflare Reference Architectures for successful platform sales.
• Demonstrated success leading and influencing virtual cross-functional teams (e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure.
• Exceptional strategic communication and presentation skills, with a focus on articulating the 'why' and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one).
• Advanced negotiation skills with a track record of closing large, complex, six-figure and multi-million dollar deals.
• Expert-level sales acumen: unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts.
• Authority on digital transformation trends and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes.
• Strong coaching and mentorship abilities, with a passion for helping colleagues grow and improve.
• Highly self-motivated, entrepreneurial, and resilient, thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals.
• Proficiency in advanced sales and business analytics tools.

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As a Solutions Engineering Manager, you will set the cadence of the team's communication, collaboration, and culture. You will coach our SE colleagues in Switzerland to excel across the sales and technical disciplines necessary to support a successful team. You will also work closely with our Enterprise prospects and customers by shadowing and improving your team's technical expertise to help develop good practice and ensure a high standard of customer success.

Responsible for the hiring, on-boarding, enablement, and technical pre-sales performance of Solutions Engineers within your charge, you will be the focal point for coordinating the team's resources to have the greatest customer impact and to help provide guidance when specific assistance is required or to escalate early and to engage the correct resources at the right time.

To aid your team, you will work closely with cross-functional teams at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organisation as you seek out and advise your team on how to create scalable solutions for your customer's needs.

The problems that our clients face are both diverse and unique - which is reflected in how we think about our Solution Engineering team. Building on the benefit of the hive-mind, our SE team is made up of individuals from a wide range of backgrounds - from end-customers to other vendors, Financial Consulting to Product Management, Customer Support to Software Engineering.

In short, if we are to solve complex problems we need a diverse, curious, and collaborative team. Cloudflare's mission is one which is both simple and timeless, to help build a better Internet. This requires a broad set of services and associated knowledge of Internet performance and security technology.

We recognise many of our team usually join us with one or two core domains of expertise, however key to success is the curiosity to maintain and develop new knowledge which is essential to keeping up with the high rate of product innovation at Cloudflare.

Examples of desirable skills, knowledge, and experience include financial consulting, engineering, software development, product management, customer support, and project delivery. We're serious about building a diverse team. When hiring, we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology, have the ability to explain complex technical concepts in easy-to-understand terms, and you like coaching and teaching.

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About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

As a Manager, Solutions Engineering, you will be responsible for leading a team of Solutions Engineers in the iGaming & Web3 space. You will work closely with our prospects and customers by shadowing and improving your team’s technical expertise. You will take care of new team members and ensure workloads are equally distributed within the team.

Responsibilities

• Workload Management
• Conduct 1:1’s with team members
• Act as point of escalation for team issues, escalate issues that can’t be solved in the team
• Recruit, interview, and onboard new team members
• Report on individual SE strengths and weaknesses
• Maintaining and managing relationships with key customers in the territory

Requirements

• Demonstrable experience in leading the team with technical expertise and drive the team to adapt and to evolve with new technologies
• Demonstrable experience in coaching, leadership skills and team management
• Demonstrable experience in understanding and solving escalations, team issues or other management related scenarios
• Demonstrable experience in leading the team to achieve and deliver results such as PoC close win rate target and sales quota achievement target
• Minimum 5 years experience, as a Manager, in a pre-sales team and a good appreciation of the iGaming & Web3 market

Inter-Team Goals

• Cultivate cross SE team/office coordination, keep us all connected as one team
• Facilitate knowledge transfer between SE teams:
• Ensure the team learns from the great ideas of single team members
• Ensure mistakes are not repeated within the team
• Develop strong relationships outside of SE organization to aid in escalation of issues (product/support/engineering/special projects/marketing/legal/etc)
• Maintain strong communications with Account Executives and Customer Success leads

Intra-Team Goals

• Keep the pulse of the team: who is happy, productive, performing. Know each member’s strengths and how they would each like to develop
• Exemplify and cultivate positive culture traits
• Provide support and confidence to team members
• Cultivate a very open communication environment. Criticism is welcome and appreciated
• Maintain culture of independence amongst team members while offering advice to team members on how to improve

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color,

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The Fleet Traveling Hotel General Manager is a critical shipboard leadership role responsible for supporting, developing, and elevating the performance of Hotel General Managers and Associate Hotel General Managers across the fleet. This role ensures consistent delivery of an exceptional guest experience aligned with Princess MedallionClass technology, brand standards, corporate culture, and our shared purpose.

Key Responsibilities:

• Monitor and evaluate Net Promoter Score performance across ships and provide strategic guidance to hotel leadership teams to elevate guest satisfaction.
• Ensure shipboard teams fully utilize Princess MedallionClass products, services, and applications.
• Mentor and assess hotel leadership teams, strengthening accountability, consistency in service delivery, and application of the Service Excellence philosophy.
• Promote visible, engaged leadership across shipboard operations, encouraging officer involvement at all levels.
• Maintain a high onboard presence,actively interacting with guests and teammates to understand current sentiment and quickly address issues impacting the guest experience.
• Collaborate with shipboard and shoreside leaders to share best practices and drive continuous improvement.
• Review guest service trends and post-cruise complaints to identify and address opportunity areas with hotel leadership.

Product Delivery & Operational Efficiency:

• Conduct comprehensive reviews of product and service delivery, as well as revenue performance, particularly on under-performing vessels.
• Evaluate the performance of Hotel General Managers and Associate Hotel General Managers against their role expectations, offering constructive feedback and development recommendations.
• Temporarily assume the duties of a Hotel General Manager when required.
• Support the development of consistent operational processes for hotel leadership roles.
• Lead daily meetings with the Hotel General Manager, Associate Hotel General Manager, and Food and Beverage Director during ship visits to address findings and action plans.
• Create and maintain operational checklists, ensuring alignment with brand standards and Quality Assurance requirements.
• Review onboard programs and activities to optimize guest experience and revenue opportunities.
• Review hotel planning related to itinerary changes and maintenance periods to ensure readiness and effective preparation.

Financial & Reporting Responsibilities:

• Provide detailed ship-visit reports, insights, and recommendations to Director(s) of Hotel Operations.
• Conduct end-of-visit debriefs with the Hotel General Manager outlining strengths, improvement areas, and follow-up actions.
• Review revenue and inventory performance before each visit and collaborate with the hotel leadership team to identify opportunities for improvement.

Team Development & Princess Purpose:

• Evaluate and strengthen shipboard culture, ensuring a harassment-free environment and promoting inclusion, diversity, and alignment with the Princess Purpose, Culture Essentials, and Core Values.
• Assess and develop the managerial skills of hotel executives (three stripes and above).
• Train and coach newly hired or newly promoted Hotel General Managers and Associate Hotel General Managers to thrive in their roles.
• Support hotel teams in delivering personalization through MedallionClass technology.
• Develop and maintain a comprehensive training program for Hotel General Managers.
• Consistently review engagement metrics and coach hotel leaders to foster high-performing, engaged teams.

Skills, Knowledge & Expertise:

• The Traveling HGM will be an experienced Hotel leader in the cruise industry with proven experience in the leadership role.
• They will need to have shown excellent skills in training/managing Hotel leaders holding executive level positions onboard and able to hold them accountable for their performance and drive/guide them accordingly to an improved performance.
• Ability to manage international staff at all levels positively and productively by motivating, developing, and managing employees as they work.
• Ability to coach and counsel to improve performance, administering the disciplinary process effectively
• Full comprehension of HACCP procedures for sanitation and cleanliness

Personal characteristics include:

• Leadership ability
• Self-motivated and self-directed
• Strong presentation and public speaking skills
• Strong verbal, listening, and excellent written communication skills

Requires a collaborative work style:

• Fosters cooperation and teamwork
• Proven ability to work well under stress
• Must possess the highest level of integrity, discretion and judgment and can use those skills to build trusting relationships with others effectively

As a leader in the global cruise industry, Princess Cruises offers the opportunity to create unforgettable guest experiences while guiding the development of hotel operations leaders across the fleet. This role provides meaningful impact, career growth, and the ability to bring our shared purpose to life every day.

Benefits:

• A competitive salary package.
• Your comfortable single cabin while onboard - your space to relax and recharge.
• Company-paid travel to and from the ship, so you can focus on the journey ahead.
• Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
• A vibrant recreation and welfare program designed to support your well-being and work-life balance.
• Access to exceptional learning and development opportunities to grow your skills and advance your career.
• The chance to travel the world, exploring exciting destinations while doing what you love.
• A welcoming, inclusive, and dynamic work environment where your contributions are valued.

Join us and become part of a global team that’s passionate about delivering unforgettable experiences,both for our guests and for one another.

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In this role, you'll act as a consultative retirement advisor, engaging customers through a blend of inbound opportunities and targeted outbound outreach into high-propensity accounts within Gusto's existing customer base.

You'll lead structured, compliant sales conversations, guide customers through decision steps, and move opportunities toward closure using defined workflows and AI-enabled tools.

This role focuses on high-volume SMB deal cycles, while also supporting slightly more complex mid-sized customers that require deeper discovery and coordination.

You'll guide business owners through retirement decisions by educating them on plan options, compliance basics, tax advantages, and employee benefits,driving meaningful ARR growth while building strong sales fundamentals.

Key Responsibilities:

• Inbound & Targeted Outbound Retirement Sales Motion - Manage a mix of consultative inbound retirement opportunities and targeted outbound outreach into high-propensity customer segments

• Execute a structured, insight-led outbound motion into Gusto’s customer base, tailoring outreach based on company maturity, payroll signals, benefits footprint, and prior engagement history.

• Own high-volume SMB retirement sales cycles from discovery through close, with exposure to moderately complex mid-size customer deals

• Own the end-to-end sales process for high-propensity SMB accounts, from initial discovery of retirement needs to final plan adoption and "Plan Sponsor" authorization.

• Leverage AI-powered tools to prioritize opportunities, personalize follow-ups, and reduce administrative work

• Consultative Retirement Engagement - Conduct daily consultative retirement conversations to understand customer goals related to hiring, retention, tax strategy, and compliance

• Educate customers on 401(k) basics, plan design options, pricing, employer match considerations, and conversion timelines

• Clearly articulate the value of Gusto’s retirement solution as a simple, modern alternative to legacy providers

• Competitive Plan Migration & Switcher Management - Partner with customers who maintain existing 401(k) plans with external providers and are seeking to migrate to Gusto’s Retirement platform

• Lead discovery to collect and review existing plan documentation, contracts, and service agreements, ensuring a clear understanding of plan structure, pricing, and fiduciary obligations

• Collaborate closely with Gusto’s Legal, Compliance, and Retirement Operations teams to design a compliant switcher strategy that meets regulatory requirements and platform capabilities

• Guide customers through the end-to-end plan switcher process, setting clear expectations, mitigating risk, and ensuring a seamless transition to Gusto’s retirement offering

• Pipeline Management & Sales Execution - Maintain an organized retirement sales pipeline in Salesforce, including accurate call notes, opportunity updates, and follow-up tasks

• Support forecasting accuracy by keeping pipeline stages and close dates up to date

• Partner cross-functionally with Retirement Product, Marketing, Operations, and Compliance to ensure smooth deal handoff and onboarding

• Market Insight & Customer Feedback - Capture complex customer questions, objections, and competitive insights from daily conversations

• Share feedback with leadership and cross-functional partners to help refine messaging, sales plays, and enablement

• Quota Ownership & Performance Accountability - Own and work toward achieving a monthly ARR quota driven by new 401(k) sales, plan switchers, and customer expansion

• Operate with consistency and urgency in a high-activity, high-expectation sales environment

• Continuous Improvement & Team Contribution - Participate in daily team huddles and 1:1s to review priorities, pipeline, and skill development areas

• Actively seek coaching and apply feedback to improve discovery, objection handling, and close rates

• Contribute to team success by sharing learnings, talk tracks, and wins

Here’s What We’re Looking For:

• 2-4 years of quota-carrying sales experience as an Account Executive, Account Manager, or similar role

• Prior experience with outbound prospecting, including calls and email-based outreach

• Experience in SaaS, benefits, fintech, or financial services preferred

• Interest in or exposure to 401(k), retirement, or benefits sales is a plus

• Familiarity with Salesforce CRM and sales engagement tools

• Strong communication, organization, and time-management skills

• Learner's mindset with a deep commitment to continued growth and development

Motivation to thrive in a fast-paced, metrics-driven role while helping small businesses support their employees’ financial futures

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In this role, you'll oversee the development of software and services that power critical discovery features including recommendations, search, feed ranking, and notification relevance,helping creators connect with their audiences and viewers discover content they love.

You can work from Twitch's headquarters in San Francisco, CA; or from one of our hub locations in Seattle, WA; Irvine, CA; Los Angeles, CA or New York City, NY.

Responsibilities:

• Build the systems that provide the critical connection between viewers and creators within the Twitch ecosystem
• Design and run consumer-scale services powering recommendations, ranking, and search results for tens of millions of users a day
• Power and enable ML applications at scale
• Partner with applied scientists and other engineering teams to design ML-powered systems that effectively solve customer problems
• Drive the professional growth and career advancement of team members through structured development planning, mentorship, and strategic talent management

Requirements:

• 3+ years of experience as software engineering manager
• 5+ years of working in software engineering
• Development experience in one or more general purpose programming languages such as: Golang, Python, C/C++, Java
• Experience designing or architecting (design patterns, reliability, and scalability) of new and existing systems
• Proven ability to identify user needs and deliver customer-centric product solutions
• Experience developing and running large-scale consumer services

Bonus Points:

• Familiarity in the AWS ecosystem of service
• Experience utilizing Agile development methodologies
• Experience building or partnering to build ML-driven products (highly desirable)
• Experience working with logging and both offline and online data pipelines
• Experience in hiring, mentoring/coaching and managing teams of software engineers
• Experience with full-stack or front-end development
• Familiarity with Twitch, either as a viewer or creator (or both!)

Perks:

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount

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Responsible for directing and overseeing team members and overall food preparation, production, and presentation in either the main galley, lido market, or crew mess room.

Key Responsibilities:

• Comply with company policy regarding waste separation and environmental compliance.
• Conduct regular training with all departmental members on food waste separation and environmental compliance as per Global HESS policies.
• Assist the Executive Sous Chef in implementing and executing food handling and cleaning procedures for the galley in accordance with USPH standards.
• Follows all HACCP procedures set by the company.
• Directly supervise all food being prepared and served in assigned outlet according to standard menus and recipes as established by the company.
• Responsible for Guest Satisfaction Scores pertaining to food taste, food variety and presentation, as well as general food experience.
• Assists Executive Sous Chef with implementing menu cycles.
• Ensure all food related budget and targets are met.
• Assists the Executive Chef in directing, supervising and training of all employees assigned to the galley organization.
• Follows training program for all new hires.
• Ensures all team members are adhering to company standards in their overall performance, appearance, crew and personal conduct.
• Prepares work schedules for all galley employees for approval by the Executive Sous Chef.
• Monitors and controls actual hours worked and records and reports information to the Executive Sous Chef. Maintains all ILO regulations in regards to work hours.
• Assists the Executive Chef in preparing objective performance reports for Petty officers and crew on a monthly basis in order to make recommendations for advancement.
• Ensure quality and quantity of items ordered and received onboard. Ensures proper storage in accordance to USPH procedures and thereafter in accordance to standard corporate recipes, reporting any discrepancies to the Executive Sous Chef.
• Supervises and inspects overall operation cleanliness and clean up after each service period following provided checklists and cleaning schedules.
• Works closely with Chef de Parties to identify and assign all cleaning responsibilities.
• Reports any malfunctioning equipment or furnishings in need of repair or refurbishing to the Executive Sous Chef.
• Supervises and ensures proper maintenance and cleaning procedures in all kitchen areas in order to ensure good appearance, condition and adherence to all USPH standards.
• Practices visible management during all meal hours to ensure an efficient food operation for both passengers and crew.
• Works closely with galley leadership and other department leaders.
• Perform other job related functions as assigned.

Core Capabilities:

• Multi-tasking and all around culinarian and leader.
• Builds a strong team and fosters collaboration.
• Able to manage high volume and fine dining teams.
• Acts as a corporate brand ambassador with onboard teams supporting and driving all long-term company goals and brand direction.
• Demonstrates strong business acumen and financial responsibility.

Note: Other duties as assigned included and not limited to Health, Environmental, Safety and Security responsibilities.

Skills, Knowledge & Expertise:

• 5+ years’ experience in a 5 star+ hotel, cruise ship or high-profile restaurant performing the functions of a similar position.
• 3+ year experience in a supervisory position preferably in a multi-nationality setting with a proven ability to provide orientation and training.
• Experience in high volume operation of at least 500 meals per service.
• Certification from accredited advanced food safety program. Extensive knowledge in VSP preferred.
• Extensive kitchen machinery and knife safety knowledge.
• Experience working in all major culinary brigade stations with extensive knowledge in designated station.
• Working knowledge of computers and the ability to navigate within a variety of software programs.
• Ability to effectively read, write and speak English.
• Preferred: Degree from accredited culinary college or university.

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Key responsibilities include:

• Driving guest satisfaction, food quality, crew development, and compliance
• Ensuring all assigned vessels fully comply with Company policies, USPH regulations, safety, environmental standards, and industry best practices
• Training shipboard bakery and galley teams on updated USPH requirements, equipment manuals, food safety procedures, and production standards
• Overseeing proper use, care, and maintenance of bakery and galley equipment to maximize safety, efficiency, and equipment lifespan
• Partnering with onboard F&B leadership and Technical teams to evaluate equipment condition and maintenance needs
• Ensuring 100% compliance with Company recipes, execution methods, and presentation standards through tastings, supervision, and mise en place controls
• Monitoring and controlling food costs, portioning, waste reduction, and product utilization to achieve assigned budget targets
• Verifying that all food products received onboard meet purchasing specifications and ensuring discrepancies are reported per company procedures
• Supporting OBR-generating outlets to operate at profitable levels while maintaining brand standards
• Leading and supporting Executive Chefs and senior bakery leadership in performance management, appraisals, discipline, and ILO compliance
• Conducting formal training for bakery and galley positions in support of fleet succession planning
• Reviewing shipboard performance appraisals and partnering with onboard leadership to identify training and development needs
• Actively coaching, mentoring, and developing high-potential team members across assigned ships and regions
• Maintaining a professional and effective link between guests (while onboard), shipboard teams, and the corporate F&B office
• Championing Princess Cruises' Core Values and C.R.U.I.S.E. philosophy through daily leadership behaviors
• Anticipating guest needs, resolving food-related concerns promptly, and supporting improvements in guest satisfaction scores
• Contributing to the development of new concepts, recipes, and initiatives that enhance guest experience and revenue
• Providing detailed post-visit reports and formal summaries following each ship visit
• Delivering monthly regional and ship-by-ship performance summaries, including operational results, challenges, and improvement plans
• Maintaining ongoing communication with assigned ships and shoreside leadership outside of ship visits to ensure alignment and consistency

As a Princess Leader, the Corporate Chief Baker is expected to:

• Inspire Passionate Teams by fostering an inclusive, respectful, and high-performance culture
• Deliver Operational Excellence through clear goals, accountability, and data-driven decision-making
• Champion Personalized Service by empowering teams to consistently deliver memorable guest experiences
• Extensive senior-level bakery and culinary leadership experience within cruise, hospitality, or large-scale food operations
• Strong knowledge of USPH regulations, food safety, sanitation, and international maritime standards
• Proven ability to manage multi-unit operations, budgets, and performance across diverse regions
• Demonstrated experience in training, coaching, and developing culinary leadership teams
• Excellent communication, reporting, and stakeholder management skills
• Willingness and ability to travel extensively and work onboard vessels globally

Embark on a career adventure like no other! As part of the Princess Cruises team, you'll enjoy:

• A competitive salary package
• Your own comfortable single cabin - your private space to relax and recharge
• Company-paid travel to and from the ship, so you can focus on the journey ahead
• Access to exclusive areas and benefits onboard (depending on the rank and occupational group)
• A vibrant recreation and welfare program designed to support your well-being and work-life balance
• Access to exceptional learning and development opportunities to grow your skills and advance your career
• The chance to travel the world, exploring exciting destinations while doing what you love
• A welcoming, inclusive, and dynamic work environment where your contributions are valued

Join us and become part of a global team that's passionate about delivering unforgettable experiences,both for our guests and for one another.

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You'll optimise existing product offerings to better serve streamers while developing new products that tap into emerging motivations around virtual goods, digital items, and shopping experiences. As a community-facing leader, you'll represent the Commerce business to creators, viewers, and external partners, ensuring our products reflect the needs and values of the Twitch community.

You'll lead a team of product managers building innovative commerce experiences that deepen the connection between viewers and creators while expanding monetisation opportunities across desktop and mobile platforms. As we expand globally, you'll develop monetisation solutions that work across different markets and payment ecosystems while ensuring compliance with regional regulations.

You'll architect the future of creator economics on our platform by developing compelling monetisation features, optimising existing revenue streams, and creating new opportunities for economic engagement between creators and their communities,all while maintaining the authenticity of community interactions that makes Twitch special.

Strategic Leadership:

• Own the multi-year product strategy and roadmap for Twitch Commerce, balancing growth, profitability, and creator/viewer experience
• Drive revenue growth through new product innovation, optimisation of existing products, and expansion into emerging opportunities
• Partner with senior leadership across Engineering, Design, Data Science, Marketing, and Creator Development to align on priorities and resource allocation
• Define success metrics and establish rigorous frameworks for measuring product impact on revenue, engagement, and creator earnings

Product Development & Management:

• Lead the development of mobile-native commerce experiences to close the performance gap between mobile and desktop monetisation
• Drive initiatives to broaden the commerce funnel, converting more viewers into payers while maintaining healthy retention and ARPPU
• Oversee the evolution from patronage-based products to engagement-driven mechanics that scale across community sizes
• Champion data-driven decision making, leveraging experimentation and analytics to optimise product performances

Team Leadership:

• Build, mentor, and retain a world-class team of product managers across multiple product lines
• Establish product development processes, rituals, and best practices that enable the team to move quickly while maintaining quality
• Foster a culture of innovation, customer obsession, and operational excellence
• Develop talent through coaching, feedback, and growth opportunities

Stakeholder Management:

• Partner with the CPO, VP of Community Product and executive team on strategic initiatives
• Present monetisation strategy and results to senior leadership

Navigate complex requirements across legal, finance, and compliance

• Collaborate with Engineering leadership to balance technical investment between new features, platform improvements, and technical debt
• Partner with Data Science to develop sophisticated models for pricing, promotions, and personalisation
• Work closely with UX Research to deeply understand creator and viewer needs, pain points, and opportunities
• Align with Marketing and Creator teams on go-to-market strategies and promotional campaigns

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At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff , payroll, health insurance, 401(k)s, and HR , so owners can focus on their craft and their customers.

With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) , because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role

Gusto is looking for a builder to take on the role of Head of AI-Native Talent Systems as we rethink how people grow in an AI-native company. This role is about designing the systems that shape growth day to day. Not courses. Not programs. The actual mechanics of work. Onboarding, feedback, performance reviews, promotion decisions, and leadership expectations should all help people get better by default, without needing special events or extra effort.

You will be responsible for building new architecture and tearing down what no longer serves us. AI will be a core part of how you do this, not as a concept, but as a practical tool for reflection, coaching, skill building, and clarity. The goal is simple but hard: make growth obvious, continuous, and hard to avoid. This is a role for someone who wants to build something durable, test it in the real world, and keep improving it. If it works, others will copy it. If it doesn’t, you’ll learn fast and fix it.

About the Team

The Talent Development team sits within the Gustie Engagement Team, with a shared purpose: to help Gusties write the best chapters of their careers. We do this by designing the conditions that create clarity, connection, and commitment across the employee journey, not through programs, but through how work actually happens.

Here’s what you’ll do day-to-day:

• Own the Gustie growth system at Gusto, from onboarding through executive leadership, with AI embedded at its core

• Redesign moments like feedback, performance reviews, and promotion decisions so AI actively helps people reflect, learn, and improve in real time

• Treat AI as a design partner in growth, deciding deliberately where it should lead, where it should support, and where humans stay firmly in charge

• Build development directly into the flow of work, with AI reducing friction, surfacing insights, and prompting better decisions

• Prototype, test, and ship AI-enabled changes that meaningfully improve how people grow here

• Define new AI-native standards for leadership development, coaching, and skill building

• Create feedback loops and signals, powered by AI, that make growth, readiness, and leadership effectiveness visible as the company evolves

• Continuously revisit what belongs in code, what belongs in judgment, and how the boundary should shift over time

Here’s what we're looking for:

• You’ve built something that changed how people actually worked. It might have been called talent, product, systems, or something else entirely, but it moved behavior, not just decks.

• You believe the walls are hollow and you don’t assume systems are fixed just because they look finished. You get impatient with patchwork solutions and prefer fixing the system instead.

• You’re comfortable starting without a playbook and writing one as you go.

• You already use AI as part of how you think and work, not as a talking point or side project.

• You can hold a long-term point of view while shipping fast and putting real things into the world.

• You have strong opinions about what good looks like, and you’re willing to change them when reality disagrees.

• You care deeply about how people grow, especially when things are changing quickly or breaking in interesting ways.

People who fit this role often have 10–12 years of relevant experience, but we care far more about what you’ve built than how your resume is labeled.

What does success look like?

A year into this role, growth at Gusto is no longer something people are asked to manage on top of their jobs. It is something the company’s systems quietly and consistently do. The everyday work of the company generates signal by default. Decisions, docs, code, customer interactions, feedback, and leadership moments all leave usable traces. Those signals are captured and interpreted as work happens, then reflected back in ways that help people see patterns, progress, and gaps without needing to reconstruct the past or advocate for themselves.

Growth becomes legible. Learning is no longer organized around classes, curricula, or moments on a calendar. Instead, it exists as an always-on environment woven into how work gets done. People can quickly see examples of strong judgment, understand what “good” looks like in context, and explore how similar problems have been solved before.

AI makes this possible at scale by synthesizing real examples, answering questions in the moment, connecting people to relevant expertise, and turning individual insight into shared capability.

Over time, development feels less like an intervention and more like a natural byproduct of doing the work. People pull what they need when they need it. Leaders spend less time explaining expectations and more time reinforcing them.

The system improves with use, because every interaction adds clarity rather than noise. Importantly, the system has a point of view. It creates gentle pressure in the right places and removes friction in the wrong ones. It makes certain behaviors easier, others harder, and does so through design rather than persuasion.

Standards become clear not because they are stated repeatedly, but because the environment reinforces them. At that point, this work no longer resembles traditional Talent Development or Performance Management. It looks like core infrastructure for a company that expects to keep changing, and expects its people to keep pace not through heroics, but through design.

Our cash compensation amount for this role is $150,000 /year to $180,000 /year in Denver & most major metro locations, and $177,000/year to $210,000 /year for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based

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As an Engineering Manager on the Community Discovery team, you will lead one of three engineering teams working collaboratively to build innovative discovery experiences on Twitch.

You'll partner closely with an applied science team to integrate cutting-edge algorithms into production systems that directly impact millions of daily active users.

In this role, you'll oversee the development of software and services that power critical discovery features including recommendations, search, feed ranking, and notification relevance,helping creators connect with their audiences and viewers discover content they love.

Responsibilities

• Build the systems that provide the critical connection between viewers and creators within the Twitch ecosystem
• Design and run consumer-scale services powering recommendations, ranking, and search results for tens of millions of users a day
• Power and enable ML applications at scale
• Partner with applied scientists and other engineering teams to design ML-powered systems that effectively solve customer problems
• Drive the professional growth and career advancement of team members through structured development planning, mentorship, and strategic talent management

Requirements

• BA/BS in computer science or equivalent industry experience
• 3+ years of experience as software engineering manager
• 5+ years of working in software engineering
• Development experience in one or more general purpose programming languages such as: Golang, Python, C/C++, Java
• Experience designing or architecting (design patterns, reliability, and scalability) of new and existing systems
• Proven ability to identify user needs and deliver customer-centric product solutions
• Experience developing and running large-scale consumer services

Bonus Points

• Familiarity in the AWS ecosystem of service
• Experience utilizing Agile development methodologies
• Experience building or partnering to build ML-driven products (highly desirable)
• Experience working with logging and both offline and online data pipelines
• Experience in hiring, mentoring/coaching and managing teams of software engineers
• Experience with full-stack or front-end development
• Familiarity with Twitch, either as a viewer or creator (or both!)

Perks

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount

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Your key responsibilities will include:

• Delivering effective coaching to ensure that all staff achieve image count and sales targets consistently on every voyage.
• Developing fair and objective staff goals based on individual rank and levels to achieve planned revenue by voyage.
• Completing timely and accurate end-of-cruise reports with detailed and qualitative comments.
• Participating in all Onboard Revenue meetings and collaborating with the Customer Services Director to identify revenue/service opportunities and risks.
• Meeting with Assistant Managers and staff regularly to identify personal development and career advancement opportunities.
• Providing immediate, and appropriate feedback to Assistant Managers to reinforce effective management practices.
• Providing constructive, consistent coaching to staff, including Performance Improvement Plans when required.

You will also be responsible for ensuring Photo product quality standards are always met, testing new products, services, and/or marketing as directed by the corporate office, and maintaining enough stock and promptly and accurately investigating variances.

In addition, you will perform all duties in accordance with applicable policies and procedures, Fleet Regulations, and other internal, external regulations as directed.

You will demonstrate commitment to the Company goals and initiatives, consistently upholding our values and safety philosophy, and acting as a Company representative and portraying a positive image of Princess Cruises to all passengers, officers, and crew.

As a Photo Video Manager - MMC, you will enjoy a competitive salary package, your own comfortable single cabin, company-paid travel to and from the ship, access to exclusive areas and benefits onboard, a vibrant recreation and welfare program, access to exceptional learning and development opportunities, and the chance to travel the world, exploring exciting destinations while doing what you love.

Join us and become part of a global team that's passionate about delivering unforgettable experiences,both for our guests and for one another.

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Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more.

We're about community, inside and out. You'll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together.

About the Team

The Twitch On Demand team drives community engagement through non-live offerings, specifically owning Video on Demand (VODs), Clips, and Stories. We manage numerous services that enable viewers to consume content on their own schedule and help creators expand their reach.

About the Role

As an Engineering Manager within the Engagement Growth organization, you will lead one of three engineering teams. Your team will collaboratively build experiences designed to keep viewers actively engaged with Twitch. This role involves close partnership with product managers, designers, and data scientists to develop systems serving millions of daily users.

You can work from San Francisco, CA; Los Angeles, CA; Irvine, CA; Seattle, WA; or New York, NY.

You Will:

• Build the systems that provide the critical connection between viewers and creators within the Twitch ecosystem

• Design and run consumer-scale services powering VODs, Clips and Stories for millions of daily users

• Power and enable AWS applications at scale

• Partner with Product, Design and Data

• Drive the professional growth and career advancement of team members through structured development planning, mentorship, and strategic talent management

• Develop a long term roadmap and set direction for a team of 10 engineers

You Have:

• BA/BS in computer science or equivalent industry experience

• 3+ years of experience as software engineering manager

• 5+ years of working in software engineering

• Development experience in one or more general purpose programming languages such as: Golang, Python, C/C++, Java

• Experience designing or architecting (design patterns, reliability, and scalability) of new and existing systems

• Proven ability to identify user needs and deliver customer-centric product solutions

• Experience developing and running large-scale consumer services

Bonus Points

• Familiarity in the AWS ecosystem of service

• Experience utilizing Agile development methodologies

• Experience in hiring, mentoring/coaching and managing teams of software engineers

• Experience with full-stack or front-end development

• Deep knowledge of Golang

• Familiarity with Twitch, either as a viewer or creator (or both!)

Perks

• Medical, Dental, Vision & Disability Insurance

• 401(k)

• Maternity & Parental Leave

• Flexible PTO

• Amazon Employee Discount

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job ID: TW9132

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

US, WA, Seattle - Annually $184,900-$250,200 USD

US, CA, San Francisco - Annually $212,700-$287,700 USD

US, NY, New York - Annually $203,400-$275,200 USD

US, CA, Los Angeles - Annually $184,900-$250,200 USD

US, CA, Irvine - Annually $184,900-$250,200 USD

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As an Engineering Manager on the Community Discovery team, you will lead one of three engineering teams working collaboratively to build innovative discovery experiences on Twitch.

You'll partner closely with an applied science team to integrate cutting-edge algorithms into production systems that directly impact millions of daily active users.

In this role, you'll oversee the development of software and services that power critical discovery features including recommendations, search, feed ranking, and notification relevance,helping creators connect with their audiences and viewers discover content they love.

Responsibilities

• Build the systems that provide the critical connection between viewers and creators within the Twitch ecosystem
• Design and run consumer-scale services powering recommendations, ranking, and search results for tens of millions of users a day
• Power and enable ML applications at scale
• Partner with applied scientists and other engineering teams to design ML-powered systems that effectively solve customer problems
• Drive the professional growth and career advancement of team members through structured development planning, mentorship, and strategic talent management

Requirements

• BA/BS in computer science or equivalent industry experience
• 3+ years of experience as software engineering manager
• 5+ years of working in software engineering
• Development experience in one or more general purpose programming languages such as: Golang, Python, C/C++, Java
• Experience designing or architecting (design patterns, reliability, and scalability) of new and existing systems
• Proven ability to identify user needs and deliver customer-centric product solutions
• Experience developing and running large-scale consumer services

Bonus Points

• Familiarity in the AWS ecosystem of service
• Experience utilizing Agile development methodologies
• Experience building or partnering to build ML-driven products (highly desirable)
• Experience working with logging and both offline and online data pipelines
• Experience in hiring, mentoring/coaching and managing teams of software engineers
• Experience with full-stack or front-end development
• Familiarity with Twitch, either as a viewer or creator (or both!)

Perks

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount

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At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff , payroll, health insurance, 401(k)s, and HR , so owners can focus on their craft and their customers.

We're hiring a Staff Product Designer for our Benefits team to design and launch a new product offering at Gusto. Our focus in Benefits is simple: help small businesses and their employees get access to better quality care at more affordable rates,in other words, we make benefits work harder for small businesses.

Benefits is a notoriously complex space, full of confusing choices, high stakes, and fragmented experiences across employers, employees, carriers, and brokers. In this role, you’ll partner closely with Product Managers, Engineers, Data Science, CX, Operations, and Sales to turn that complexity into experiences that feel clear, human, and trustworthy,from end-to-end journeys to the underlying systems that power them.

This is an opportunity to shape a new part of Gusto’s Benefits offering and deliver meaningful, tangible impact for small businesses and the people who rely on them.

About the Team

Design at Gusto is made up of over 80 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We're a cross-functional group that is always looking for opportunities to build understanding and empathy for the people who use Gusto.

We don't care much about swim lanes and though we care deeply about quality and craft, we are never precious about it. We work closely with cross-functional partners in Product, Engineering, Data, and Marketing to design, build, and ship experiences that make a real difference.

We believe great design can make hard things possible, even delightful. We are building an AI-native design organization , and we mean that seriously. We're looking for designers who are already working this way: using AI to prototype ideas quickly, shorten customer feedback loops, and ship quality UX directly to customers.

Here’s what you’ll do day-to-day:

• Lead 0→1 discovery and design for a new Benefits product offering,from problem framing to MVP definition,grounded in real employer + employee workflows.

• Design end-to-end service experiences across employer, employee, and internal ops workflows,identifying where AI can reduce complexity while keeping decisions clear and controllable.

• Design AI-assisted decision moments that help customers choose and act with confidence.

• Design the system that makes AI safe and scalable: define objects, rules, states, and exception paths plus guardrails for when AI should defer to humans.

• Make data legible and operational: shape the information model and UX so humans and AI can collaborate,clean inputs, clear outputs, and structured handoffs that reduce errors and rework.

• Build product feedback loops that improve AI quality over time: define success metrics, evaluation signals, and human-in-the-loop review patterns to continuously tune guidance, routing, and automation.

• Design in code to ship faster: use AI-assisted dev tools (e.g., Cursor, Claude Code) to prototype and deliver production-quality UI, collaborating tightly with engineering and shaping reusable patterns.

Here’s what we're looking for:

• You partner cross-functionally to define human-in-the-loop workflows, and set principles for fairness, privacy, and trust.

• You design with AI as a core material,prototyping, refining prompts, and integrating AI behaviors that adapt responsibly to user context. You guide teams in balancing automation with transparency and control.

• You redesign service blueprints where AI plays an active role,automating routine workflows, predicting needs, and escalating complex cases to humans with transparency and context.

• You define area strategy using measurable bets and experimentation; partner with Analytics and AI teams to track and evaluate impact.

• You scale quality through reusable patterns, thoughtful critique, and mentorship; balance exploration with delivery.

• You influence cross-functional strategy across teams; resolve complex trade-offs and guide design through ambiguity.

• You coach across teams, build onboarding and training programs, and raise the bar for craft and systems thinking.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto).

Our cash compensation range for this role is $146,000/yr to $183,000/yr in Denver & most remote locations, and $177,000/yr to $222,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

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This role involves building strong partnerships across all departments to address existing and future learning needs, acting as a coach to develop and enhance individual facilitation skills, and delivering all L&D learning programs to create an optimal learning experience for all teammates in support of fostering an exceptional guest experience.

Responsibilities:

• Oversees onboard learning, ensuring all training programs and initiatives are effectively implemented and delivered as per company guidance.
• Implements learning tools and activities that promote Company Culture transformation efforts and initiatives.
• Effectively implements and manages all Learning & Development owned learning programs and initiatives through advance planning, onboard communication, facilitation, and ongoing administration.
• Maintains presence and engages in regular communication with onboard leadership and teammates.
• Works with onboard Leadership Team to understand business and operational needs and to develop ship-wide and departmental learning strategies.

Talent Development:

• Coaches and guides trainees through the New Hire College to ensure trainees are prepared to perform to the job standards.
• Supports supervisory and leadership development through actively promoting and facilitating Management Essentials Program.
• Provides training, guidance, and support for the onboard Performance Partnership process.

Learning Delivery:

• Prepares for effective facilitation of a learning experience through thorough knowledge of the learning materials, practice, and advance preparations.
• Creates positive and inclusive learning environments.
• Engages learners through facilitation with effective questions, storytelling, and other dynamic techniques.

Human Resources Support:

• Maintains awareness and focus on teammate's wellbeing.
• Collaborates with HR Manager and supports Human Resources services onboard.

Safety and Compliance:

• Complies with fleet regulations and other applicable internal, external, and governmental regulations at all times.

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Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards

Robinhood’s Money team is building the next generation of banking and spending products for all Americans. Our team members drive never-before-seen products and features from concept to launch to hyperscale.

As the Customer Operations Manager, you will play a pivotal role in managing the account operations team and executing on customer account operations. You will be collaborating closely with key external partners, as well as our internal teams including: Engineering, Finance, Product and Legal teams to push forward key initiatives.

This role is based in our Chicago, IL; Denver, CO; Westlake, TX office(s), with in-person attendance expected 5 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Lead day-to-day execution of the customer account operations team, ensuring timely and accurate resolution of customer requests across support channels.

• Own customer experience metrics (e.g., ASAT), analyzing trends and implementing changes that satisfaction scores.

• Manage escalations end-to-end, coordinating with Customer Experience, Product, Engineering, and Compliance teams to resolve complex issues.

• Partner with Product, Engineering, and Compliance to represent customer needs and inform product and process improvements.

• Maintain and improve standard operating procedures and internal tools to increase accuracy, reduce handling time, and support team efficiency.

What you bring

• 3+ years of experience managing customer support or operations teams in a fast-paced, high-growth environment.

• Strong command of support metrics (e.g., ASAT) and experience using data to improve service quality and team performance.

• Proven ability to operate at both a strategic and tactical level, from overseeing daily execution to shaping team and CX strategy.

• Demonstrated ability to manage escalations and resolve complex customer issues in partnership with Product and Engineering teams.

• A people-focused leadership approach, with experience coaching and developing team members.

• Strong communication skills, with the ability to share updates and align priorities across teams.

Leadership expectations

Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:

• Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.

• Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.

• Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.

What we offer

• Challenging, high-impact work to grow your career.

• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.

• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.

• Lifestyle wallet , a highly flexible benefits spending account for wellness, learning, and more.

• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.

• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!

• Exceptional office experience with catered meals, events, and comfortable workspaces.

In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Base Pay Range:

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)$110,500-$130,000 USD

Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)$96,900-$114,000 USD

Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL)$85,850-$101,000 USD

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In this position, you will implement the Ford Production System operating systems and processes to global manufacturing standards. You will also lead transformation and change management efforts, develop organizational capability through coaching and development of 'Leaders as Teachers' at all levels of the organization, and ensure employees receive the necessary training, coaching, and experiences to raise their performance level and advance the organization.

As an Area Manager, you will be responsible for business results, including safety, quality, delivery, cost, people, maintenance, and environment. You will remove internal barriers by getting resources and aligning objectives and systems. You will also develop and implement plans to improve productivity, quality, and safety.

To be successful in this role, you will need to have a Bachelor of Science degree in engineering or a technical field, 3+ years of dimensional controls experience, and 5+ years of experience in weld construction and weld integrity. You will also need to have 5+ years of experience working in a high-volume automotive manufacturing environment and 8+ years of experience leading teams in a manufacturing environment.

In addition to your technical skills and experience, you will need to have excellent leadership skills, with the ability to resolve diverse problems and work well under pressure. You will also need to be able to communicate effectively with plant hourly, salaried personnel, and plant management.

If you are a motivated and experienced leader who is passionate about improving manufacturing processes and leading high-performing teams, we encourage you to apply for this exciting opportunity.

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Key Responsibilities: Governance and Leadership Serve as back-up to the Cluster Lead as the GMP/GDP contact for the region. Maintain an effective governance structure that provides transparent oversight of quality activities and risk management. Act as a core member of the Marketing Company Quality Regional Leadership Team, contributing to strategy, prioritization, and resource planning. Lead, manage, and develop team members in a multi-layered organization; set objectives and build capabilities to deliver against global processes and local needs.

Strategy, Policy, and Quality System Execution Collaborate with the US Cluster to define and deploy the GMP & GDP strategy across markets and the commercial SET area, partnering with Commercial SET leaders, Regional Commercial Heads, and Global Patient Safety. Shape and execute the Marketing Company GMP/GDP Quality System and framework, including change control, quality events, CAPA oversight, deviation/incident management, and documentation practices. Define, implement, and monitor GMP/GDP policies and standards in market; drive global standardization, simplification, and continuous improvement of Marketing Company Quality processes.

Management Review, Performance, and Reporting Support the Marketing Company Quality Management Review (QMR) process, including preparation, execution, and escalation to Operations, Commercial, and R&D senior leadership and SET members. Contribute to compliance and performance reporting to AstraZeneca Operations Leadership for Marketing Company Quality metrics and insights. Support budget planning and management for the Marketing Company Quality organization.

Regulatory Compliance and Inspection Readiness Maintain current knowledge of country-specific regulatory requirements for manufacturing and distribution; ensure audit/inspection readiness and compliance to sustain AZ’s LTO. Lead/oversee resolution of Issue Management, FARs, BPDRs, recalls, and regulatory interactions as appropriate, ensuring timely and compliant outcomes.

US Product Quality Complaints (PQC) Leadership Act as Regional Process Champion for the PQC process. Oversee end-to-end US PQC intake, triage, and communication to supply sites, ensuring consistent, clear, and timely reporting aligned with AZ policies. Integrate across stakeholders (MCOQ Regional Process Network, US Operations, US Patient Safety, global supply sites) to ensure awareness of new programs and drive customer feedback into supply and functional teams. Partner with the AZ Information Center (AZIC) to maintain an accurate, comprehensive knowledge base aligned to US PQC policies. Collaborate with the Vendor Management Team to monitor IQVIA performance (e.g., weekly quality checks), identify opportunities, and drive improvements.

People and Capability Provide training, support, and coaching on GMP/GDP requirements and practices to Marketing Company personnel. Contribute to integration activities for divestments, acquisitions, and licensing agreements by providing Marketing Company GMP/GDP quality input for the region.

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Working with the Field Sales Manager, you will ensure there is a clearly defined people plan and strategy for the area. You will constantly define and adapt the education approach based on commercial business needs in an agile manner, while ensuring the brand ethos and purpose is represented to customers.

Key responsibilities include:

• Leading the effective and inspirational delivery of all defined training materials across the Charlotte Tilbury 'Magic Experience' service model and intermediate artistry development
• Facilitating full curriculum training, including induction, social, and developmental training
• Operational business management and area education strategy
• New launch NPD and Skincare Training
• Monitoring KPIs to gauge training impact and providing feedback to Field Sales Managers

Benefits include a structured induction programme, structured career development, and access to Tilbury Treats rewards platform.

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We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in,helping Farmers build a winning team that delivers consistent and sustainable results.

This position leads the development and enhancement of insurance products to meet market demands and support business growth. The role focuses on creating and implementing market-specific strategies that align with operational and profitability goals set by leadership.

Key Activities:

• Identifies product innovation opportunities and ensures products adhere to regulatory requirements and underwriting guidelines.
• Leads cross-functional collaboration to develop competitive, compliant, and customer-focused insurance products.
• Supervises reports who are individual contributors or people leaders to ensure alignment with product development goals and successful delivery of business unit priorities.
• Mentors or coaches less experienced team members to support peer learning and development.
• Manages a team of product leaders and/or analysts for a designated product countrywide. Responsible for building and maintaining and implementation of short-term strategy within assigned product line.
• Creates and influences market and product coverage specific strategies and operating standards with the input from senior leadership.
• Owns tactical regulatory and compliance changes, product innovation and competitor analysis including products/coverage.
• Influences partners in Sales, Underwriting and Service to meet product best practices and procedures.

Requirements:

• Full English Fluency
• +15 years of experience in the Insurance industry (P&C, Auto) Required
• Product Development and Creation
• Innovation background with product and commercial results

Benefits: This position comes with a competitive compensation and benefits package.

1. A competitive salary and performance-based bonuses.
2. Comprehensive benefits package.
3. Flexible work arrangements (remote and/or office-based).
4. You will also enjoy a dynamic and inclusive work culture within a globally renowned group.
5. Private Health Insurance.
6. Paid Time Off.
7. Training & Development opportunities in partnership with renowned companies.

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The Regulatory Affairs Director (RAD) provides strategic and operational regulatory leadership to the development, commercialisation, and life cycle management of the assigned cell and gene therapy (CGT) product(s).

You'll serve as the global regulatory lead (GRL) on early-stage projects or be responsible for specific indications or jurisdictions of larger programs.

You'll have the opportunity to contribute significantly to product and clinical strategy and support cross-functional alignment for governance and health authority interactions.

The RAD also serves as the face of the company with Health Authorities.

Accountable for leading the development and implementation of the regional or global regulatory strategy for a CGT product/group of products.

Ensures that the strategy is designed for efficient development tailored to the global or specific regional regulatory environment(s), and to deliver approvals aligned to the needs of the business, markets and patients.

This includes optimising the health authority engagement strategy, aligning cross-functionally on messaging, planning the development of submission documents, and driving designation of applicable expedited regulatory programs such as FastTrack, RMAT, Breakthrough, and PRIME.

Lead cross-functional teams in major regulatory submissions (NDA, IND/CTA), Health Authority interactions, label negotiations, and securing NDA/BLA approvals.

This includes developing the strategy, driving the formulation of the briefing document focused on strategy and scientific content, leading the team through meetings rehearsals, and moderating the meeting itself.

Lead a Global Regulatory Strategy Team (GRST) of key contributing members from the regions, emerging markets, RA CMC, Labeling, and members of the submission and execution team in formulating global regulatory strategy and delivering on NDA filings and approvals

As a regional regulatory lead, the RAD is accountable for providing the region-specific regulatory strategy and direction.

May (depending on role and project) represent Regulatory Affairs on Global Product Teams (GPTs) providing strategic Regulatory advice and be accountable for all Regulatory activities

Accountable for the delivery of all regulatory milestones on your team including assessment of the probability of regulatory success based on a thorough assessment of regulatory risks and mitigations.

Lead preparation of the regulatory strategy document and target product labeling.

Demonstrate strategic leadership skills contributing to product development.

Provide team leadership in a matrixed environment and participate in coaching, and performance feedback to members of the GRST.

Lead the objective assessment of emerging data and regulatory environments against aspirations and update senior management on project risks/mitigation activities.

Ensure appropriate planning and construction of the global dossier and core prescribing information led by the respective teams.

Partner with marketing companies (countries) and regional regulatory affairs staff to influence developing views/guidance.

Essential for the role:

Bachelor's degree in a science related field and/or other appropriate knowledge/experience.

At least 5 years' experience in regulatory drug development or equivalent with a focus on cell and gene therapy products for malignant diseases.

Experience with major Health Authority interactions including direct engagements with US FDA/CBER.

Hands-on leadership of IND and pre-IND CGT programs.

A solid knowledge of regulatory affairs within at least one therapeutic area in early and late development.

Demonstrated competencies of strategic thinking, influencing, innovation, initiative, leadership and excellent oral and written communication skills.

Desirable for the role:

Scientific background in area relevant to oncology cell and gene therapy development.

Understanding of non-clinical and CMC regulatory principles pertaining to CGT, including comparability and potency.

A solid grasp of guiding principles in drug development.

This includes benefit/risk profile, dose selection, and statistical development related to cell and gene therapy products.

It also involves using small datasets to support Health Authority alignment.

Broad background of experience working in pharmaceutical business and prior experience in several areas within regulatory affairs.

Contribution to a regulatory approval including leading response team and labeling negotiations

Ability to work strategically within a complex, business-critical and high-profile development program.

Critical thinking on current global regulatory science and policy pertaining to CGT, and good understanding of the corresponding scientific and clinical components.

Prior experience with phase 3 design including end of phase 2 health authority interactions

Office Working Requirements

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines.

In-person working gives us the platform we need to connect, work at pace and challenge perceptions.

That’s why we work, on average, a minimum of three days per week from the office.

But that doesn’t mean we’re not flexible.

We balance the expectation of being in the office while respecting individual flexibility.

Join us in our unique and ambitious world.

The annual base pay for this position ranges from $178,534.40 - 267,801.60 USD.

Our positions offer eligibility for various incentives,an opportunity to receive short-term incentive bonuses, equity-based awards for salaried roles and commissions for sales roles.

Benefits offered include qualified retirement programs, paid time off (i.e., vacation, holiday, and leaves), as well as health, dental, and vision coverage in accordance with the terms of the applicable plans.

#LI-Hybrid

Date Posted 20-Apr-2026

Closing Date 03-May-2026

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Be a part of a globally renowned management consulting firm that is on the front-line of industry and digital disruption. We are a mid-size player with a supportive, entrepreneurial spirit that works with a market-leading brand in every sector, while our parent organization Infosys is a top-5 powerhouse IT brand that is outperforming the market and experiencing rapid growth.

Our consulting business is outgrowing the market and annually recognized as one of the top firms by Forbes due to our client innovations, our cultural diversity and dedicated training and career paths we offer to our consultants. We are committed to fostering an inclusive work culture that inspires everyone to deliver their best.

The Team

Our Communications, Media and Tech practice supports the largest and most recognizable global firms solve their biggest challenges in today’s age of constant disruption. With diverse services, ranging from strategy and advisory to large scale implementations and change initiates, from business change to operational transformation and leading-edge digital solutions, we help clients shape and achieve their growth agenda for a sustainable future.

The Role

To drive and grow our business specifically in High Tech and Semiconductor, we’d like to expand our team with an Associate Partner with below responsibilities:

• Provide leadership and direction to capture and sell transformation solutions and services to existing and new high tech and semiconductor clients.
• Accountability for consulting revenues and operating margins for the key account(s)
• Assume the role of trusted advisor to high tech and semiconductor client executives providing guidance in all matters within the industry and the client organization
• Manage the business opportunities at key accounts to help ensure Infosys Consulting is positioned to capitalise on opportunities by providing high-quality services.
• Be responsible for consistent delivery of services, solutions, and products on time and within cost on a best-value basis, and for developing processes that ensure business risks are evaluated, understood and factored into client solutions and services.
• Coordinate relationship-building activities with appropriate partners, engagement managers, subject-matter professionals, and other Infosys Consulting personnel on the engagement team(s) to help ensure they are well advised on important matters.
• Drive proposal development, focusing on the Infosys Consulting value proposition, key differentiators, and win themes.
• Provide leadership to subordinate managers, taking an active role in guiding their professional growth and development, through coaching, counselling, performance development and mentoring.

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Responsibilities:

• Lead and manage agile transformations projects on a team, portfolio, and enterprise level
• Develop and implement agile coaching engagements, including Agile-at-Scale methods such as Scaled Agile Framework (SAFe), Disciplined Agile Delivery (DAD), and Large-Scale Scrum (LeSS)
• Manage lean portfolio management projects
• Oversee project results and manage team members' engagement in achieving project goals in terms of time, quality, and cost
• Develop and maintain long-term relationships with customers at the C-level
• Provide advisory services to our client leadership and take responsibility for leading and mentoring colleagues in our T&O Practice
• Identify new business opportunities and drive revenue growth
• Contribute to our T&O thought leadership, develop intellectual property, and create methods and tools

Requirements:

• 12+ years of experience in agile delivery and transformation
• Strong expertise in agile, scaled agile, and product management
• Minimum one recognized agile qualification or certification (e.g., SAFe Program Consultant; SAFe Agilist)
• Experience in building and developing agile competency centers/Center of Excellence
• Proven experience in coaching agile organizations at the C-level
• Proven experience in business development, including pipeline management and creating customer offerings
• Strong team player with a high willingness to take responsibility
• Excellent communication skills in German and English

Why Infosys Consulting?

For the right talents who want to be part of a diverse team, an innovation-oriented practice, and a high-performance culture, we offer industry-leading compensation and benefits, as well as excellent training and development opportunities to help you advance your career and achieve your personal goals.

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Our Digital Platforms Practice helps some of the largest global firms and most recognizable brands deliver value and business transformation enabled by digital ERP solutions and services. Our ERP services, covering strategy, implementation, and innovation, help clients deliver true value and achieve their transformation agenda.

As a SAP Associate Partner - Digital Platforms, you will provide leadership and direction to capture and sell SAP integrated transformation solutions and services within relevant market segments. You will assume the role of trusted advisor to clients, providing guidance in all matters relating to SAP within relevant markets. You will be accountable for consulting revenues and operating margins for key accounts, with an annual revenue target of approximately $6 million from consulting engagements.

Key responsibilities include:

• Providing leadership and direction to capture and sell SAP integrated transformation solutions and services within relevant market segments
• Assuming the role of trusted advisor to clients, providing guidance in all matters relating to SAP within relevant markets
• Being accountable for consulting revenues and operating margins for key accounts
• Managing business opportunities at key accounts to help ensure Infosys Consulting is positioned to capitalize on opportunities by providing high-quality services
• Leading efforts to strengthen Infosys Consulting's position in its largest clients, while broadening Infosys Consulting's presence in its other existing clients
• Being responsible for consistent delivery of services, solutions, and products on time and within cost on a best-value basis
• Coordinating relationship-building activities with appropriate partners, engagement managers, subject-matter professionals, and other Infosys Consulting personnel on the engagement team(s) in an effort to help ensure they are well-advised on important matters
• Leading proposal development, focusing on the Infosys Consulting value proposition, key differentiators, and win themes
• Providing leadership to subordinate managers, taking an active role in guiding their professional growth and development, through coaching, counseling, performance development, and mentoring

We are looking for key account consulting anchors, leading sales, delivery, and proposition development, with experience in some of the following areas:

• Proven excellence in commercial development, commanding a presence with senior executives both internally and externally, with ambition to exceed targets and expectations
• Previous leadership experience within a services organization, mentoring and guiding teams of consultants under direct leadership, as well as indirect and matrixed teams, to harness talent, while delivering overall client satisfaction
• Anticipating, creating, and defining innovative and visionary solutions for solving clients' problems
• Strong sales ability and closing skills at executive and board levels
• Strong networks, relationships, and involvement in relevant activities, industry conferences, forums, thought leadership articles, etc.
• Interacting as a peer at Board level in client companies and being comfortable working at senior level within complex organizations, able to build empathy, credibility, and trust with key customers
• Having a proven track record of achievement in selling and delivering consulting and technology services, while delivering business objectives within large corporate environments where there is rapid change
• Being able to operate and excel in a changing and dynamic environment
• Being a recognized expert in SAP, and consistently demonstrating the ability to align the functional area with the business requirements to support the company vision
• Having proven thought leadership within the field of SAP, including production, syndication/publication of marketable knowledge
• Having strong presentation skills, experienced and comfortable presenting to large groups, and delivering inspiring and engaging presentations
• Having an intuitive ability to represent complex concepts in a clear, concise, and compelling way
• Being a collaborative team player, with a willingness to lead by example and roll up their sleeves
• Having an inspiring leadership style with a proven ability to inspire direct and indirect internal teams, as well as clients, to push the boundaries of what they thought was possible
• Being passionate about disruptive innovation and transformational ideas
• Having mature interpersonal and influencing skills, especially at senior client levels
• Being committed to advancing the Infosys brand through personal and professional growth
• Being an internal talent champion across all sectors, not only directly involved in recruitment, but also a key leader in growing and developing the sector-specific skills relative to Infosys' current service offerings
• Being able to travel as/when required

We request that you submit your CV in English.

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This is a revenue-critical role at an inflection point: ElevenLabs is scaling fast, and the decisions you make around how we segment, structure, and execute our Enterprise post-sales motion will define how we grow. You'll also lead your team through a genuine transformation in how work gets done - one where AI agents, automation, and intelligent tooling reshape every workflow, and where making ElevenAgents the agent of choice for our customers is a core part of the expansion playbook.

Responsibilities:

• Lead, coach, and develop a high-performing Enterprise CS team, owning team quota performance, customer retention, and expansion goals.

• Act as a player-coach: directly manage priority accounts, join key customer conversations, and model best-in-class success practices.

• Drive revenue outcomes as a core mandate - building a team culture where cross-sells and account growth are owned with the same rigor as any quota-carrying sales function.

• Lead by example in complex post-sales and renewal cycles, unblocking issues, driving adoption, and identifying expansion opportunities.

• Set strategic direction for the team, including how we segment and structure the Enterprise post-sales playbook as the business scales, and ElevenAgents as the agent of choice across the Enterprise portfolio.

• Design and implement repeatable playbooks for renewals, upsells, and adoption; embed AI agents and automation into workflows by default to scale team impact.

• Champion AI fluency across the team: set expectations, build capability, and create an environment where every team member is actively experimenting with and adopting AI-powered approaches to their work.

• Build and maintain executive-level relationships across priority accounts, serving as a strategic advisor and customer advocate in internal and external forums.

• Represent the voice of the customer in leadership discussions, influencing roadmap, operations, and revenue strategies.

Requirements:

• 8+ years of experience in Account Management or Customer Success or post-sales roles within SaaS, with meaningful focus on Enterprise accounts.

• Proven track record of owning and exceeding revenue targets, with a clear commercial instinct and expansion mindset.

• 3+ years of direct people leadership experience managing senior AMs/CSMs, driving team quota, and developing talent through coaching and enablement. Passion for developing people and building a high-performance, feedback-driven culture grounded in accountability, learning, and customer impact.

• Deep AI fluency: you use AI tools in your own daily workflow, understand what AI agents and automation can do, and are ready to lead a team through a meaningful shift in how work is designed and executed.

• Strong player-coach mindset: comfortable managing key accounts directly while leading others to excel in their own portfolios.

• Demonstrated success in achieving or exceeding renewal, expansion, and NRR goals through effective customer engagement and strategic account management.

• Expertise in post-sales methodologies and best practices (e.g. success planning, adoption frameworks, ROI storytelling, executive alignment).

• Strategic operational thinking: able to make sound decisions around playbook design, segment structure, and cross-sell motion as the business continues to scale.

• Strong analytical and operational skills: adept at using data to identify performance trends, optimise workflows, and forecast outcomes.

• Bonus: Hands-on with tools (ElevenLabs, Salesforce, Gong, Sigma) and capable of improving data quality, visibility, and usage insights across the team.

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Key Responsibilities:

• Lead regional market support for technical, parts, warranty, and product quality topics, including issue analysis, escalation management, recalls, campaigns, and stop-sales, in close alignment with Porsche AG.
• Ensure compliance with Porsche warranty policies through audits, goodwill approval governance, and validation of warranty repairs, while resolving escalated importer and customer concerns.
• Govern technical market development by ensuring importer compliance with Porsche Sales & Service Operating Standards, managing tool and equipment readiness, and advancing technical competence in alignment with Aftersales Training.
• Drive implementation of Porsche IT systems and digital platforms to support Aftersales operations and communication between importers, PLA, and Porsche AG.
• Manage regional homologation and product launch support, ensuring regulatory compliance of vehicles and parts, coordinating market approvals, and monitoring regulatory developments across all markets.
• Oversee Aftersales operational planning, budgeting, target achievement, and KPI performance across Parts, Technical, Warranty, and Homologation functions.
• Lead, develop, and coach team members, ensuring capability development, training standard fulfillment, and effective workload distribution.
• Represent Porsche Latin America at Porsche AG committees, conferences, and project forums, acting as the regional interface for Aftersales Operational Support.
• Serve as second-level backup for parts, warranty, and technical support, including on-site technical and HV repair escalation when required.

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Responsibilities:

• Develop comprehensive real estate strategy documents that synthesize market analysis, financial modeling, and location recommendations for CFO and executive leadership review
• Lead strategic portfolio planning including scenario modeling for growth, market entry/exit decisions, and long-term footprint optimization
• Create executive-level presentations and decision memos that translate complex real estate data into clear strategic recommendations
• Conduct in-depth market analyses including competitive positioning, labor market dynamics, talent availability, and cost-of-occupancy comparisons across target markets
• Build and maintain sophisticated financial models for real estate decisions including NPV analysis, lease vs. buy scenarios, and total cost of occupancy projections
• Partner with Finance on capital planning, real estate budgeting, and investment justification for major portfolio decisions

Portfolio & Program Oversight:

• Develop location strategy frameworks that align real estate decisions with business unit requirements, talent strategy, and corporate objectives
• Oversee occupancy planning and demand forecasting efforts, translating headcount projections into actionable space requirements and timing recommendations
• Direct lease administration strategy including portfolio risk assessment, lease restructuring opportunities, and critical obligation management
• Establish portfolio performance metrics and reporting frameworks that provide executive visibility into real estate investments and outcomes
• Partner with external advisors (brokers, consultants, legal) to execute strategic initiatives and negotiate favorable terms
• Identify portfolio optimization opportunities including consolidation, expansion, or repositioning strategies that enhance operational efficiency and reduce costs

Team Leadership:

• Manage and develop a team of two direct reports: a Real Estate Program Manager and an Occupancy Planning/Lease Administration specialist
• Set clear goals and priorities for the team, ensuring alignment with broader real estate and company objectives
• Provide coaching, mentorship, and professional development opportunities to build team capabilities
• Foster a collaborative, high-performance culture that emphasizes quality, accountability, and continuous improvement
• Allocate resources effectively across strategic initiatives and operational demands

You may be a good fit if you:

• Have 10+ years of progressive experience in corporate real estate strategy, portfolio management, or real estate finance, with at least 3-5 years in a people management role
• Have a proven track record of developing and presenting real estate strategies to executives
• Possess sophisticated financial modeling skills including NPV, IRR, scenario analysis, and total cost of occupancy methodologies
• Have deep expertise in market analysis including labor economics, competitive positioning, and location strategy development
• Are an exceptional writer who can synthesize complex analyses into compelling strategic narratives and executive-ready documents
• Have demonstrated success building and leading high-performing teams
• Have experience managing portfolios of significant scale and complexity across multiple geographies
• Can operate with autonomy and drive strategic initiatives with minimal direction
• Have strong executive presence and can confidently present recommendations to senior leadership
• Thrive in fast-paced, high-growth environments where you can build processes and frameworks from the ground up

Strong candidates may also:

• Have experience in high-growth technology companies navigating rapid scaling challenges
• Hold an MBA or advanced degree in real estate, finance, or related field
• Have relevant certifications such as CoreNet MCR or CCIM
• Bring consulting experience from firms specializing in corporate real estate strategy
• Have experience with international market entry and global portfolio optimization
• Have led major strategic initiatives such as headquarters relocations, portfolio consolidations, or market expansions

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary: $275,000 - $275,000 USD

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Key responsibilities include: Conducting regular reviews with team leaders and operators to drive continuous improvements in safety, quality, delivery, cost, morale, and environment. Developing and establishing e-coat preparation line balancing through time studies and implementing the Ford Production System (APT). Establishing and monitoring e-coat preparation and leading feedback issues resolution with the body and stamping shop. Developing and establishing e-coat surface preparation methods and training operators. Ensuring all elements of the Ford Production System are in place and implemented in the zone. Participating in quality system, reward and recognition, engineering change control, and other activities. Coordinating with cross-functional teams and supporting quality improvement. Developing and following PFMEA, control plans, procedures, SPCs, and check sheets. Establishing a robust training and development plan for e-coat operators to improve job versatility on an ongoing basis. Conducting regular meetings with suppliers to monitor bulk materials, consumables, and scrap cost metrics and ensuring they are within budget and identifying opportunities to improve efficiency. Participating in workgroup projects and supporting team members in executing improvement actions. Implementing common best practices followed by other Ford plants.

Qualifications include: An engineering degree in paint chemistry or a related field. At least five years of experience in paint shop operations. Ability to work on night shifts. Automotive paint shop experience. Preferably having exposure to OEM automobile plants in paint shops. Teamwork, communication, and interpersonal skills. Leadership skills, including coaching, teaching, and developing highly motivated teams. Ability to lead and motivate teams towards delivering defined objectives, drive for results, and an attitude towards learning and developing teams. Computer skills for managing paint operations.

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Responsibilities

Business Partnership

• Provide strategic HR leadership as the trusted advisor for the manufacturing facility, owning the full scope of HR functions including employee relations, union relations, benefits, compensation, training, organizational development, and communications.
• Build strong relationships with manufacturing operations leadership to provide valuable consulting and strategic guidance on HR matters that drive sustainable cultural change and support production objectives.
• Establish and maintain strong operator relationships grounded in respect for people to prevent small issues from becoming costly escalations while building the engagement and trust essential for operational excellence.
• Partner with leadership to implement standardized recruitment processes with thorough background checks and cultural fit assessments, while designing comprehensive onboarding programs that include structured manager meetings and enhanced support during adjustment periods.
• Coach manufacturing leaders on effective communication practices, visibility, accessibility, and maintaining consistent leadership practices that demonstrate reliability and promote honest, timely dialogue with employees.
• Apply lean methodologies with progressive HR practices to drive operations to best-in-class levels while establishing equitable practices in wages, PTO, overtime, job postings, and management attention across all employees.
• Implement comprehensive recognition and reward systems, workforce planning strategies, and initiatives that promote employee engagement, diversity, and professional development in an inclusive, high-performance culture.

People Leadership

• Lead and inspire a diverse HR team by fostering an inclusive, collaborative environment that emphasizes continuous development and strategic alignment with organizational and HR-specific goals while modeling visibility, accessibility, and consistent leadership practices.
• Champion HR initiatives that drive performance excellence, employee engagement, and organizational culture. Ensure open communication and innovation, empowering team members to contribute effectively as strategic business partners in advancing the company's success.

Employee & Union Relations

• Enhance collaborative communications by developing and maintaining a robust communication framework that facilitates regular, transparent, and constructive dialogue between union representatives and management while fostering respectful relationships and correct implementation of collective bargaining agreements.
• Maintains regular floor presence to proactively identify and address employee concerns before they escalate, seeking opportunities to improve overall employee experience through methodical uncovering of root causes and corrective actions by starting at Gemba to uncover issues at their point of origin and preventing small problems from becoming larger organizational challenges through rigorous PDCA implementation and early intervention
• Collaborates closely with Operations Leadership and union representatives to ensure correct implementation and accurate interpretation of the collective bargaining agreement, addressing inquiries, grievances, and other union-related issues for consistent application.
• Oversee resolution of employee and union issues including conflicts, disputes, and disciplinary matters, ensuring fairness, consistency, and proportionate responses while maintaining follow-through on commitments.
• Co-create and manage innovative labor agreements to ensure the evolving needs of the workforce and business are met. Inclusive of local contract negotiations and administration of existing agreements to maximize the company’s value of said contract, while minimizing contractual leakages and disputes.
• Oversees and conducts investigations, ensuring that all disciplinary issues, grievances, and arbitration matters are handled in a timely and effective manner. Assesses the severity of each case and escalates significant concerns to the HR Director and/or the Regional HR Sr. Director, as required.
• Responds to and resolves all types of discrimination charges and complaints and works with legal counsel on lawsuit discovery and litigation preparation. Coordinates with specialists, HR teams, people leaders, and employees for appropriate and fair implementation of people policies ensuring compliance and consistency.
• Prepares reports and analytics to monitor employee relations trends and identify areas for improvement or intervention.
• Executes corporate designed products and services impacting both the hourly and salaried populations.
• Fosters a positive and inclusive hourly and salaried employee experience through proactive initiatives based on feedback through employee opinion surveys, suggestions, and open-door policies to boost engagement and address areas for improvement.
• Works closely with health and safety leads to address employee health and wellness concerns, implement wellness programs, and partner to improve safety performance for a healthy and safe work environment.

Qualifications

• Bachelor’s degree in Human Resources, Organizational Development, or any other related discipline or commensurate work experience.
• 8-10 years of progressive or equivalent combination of relevant education and experience.
• Even better, you may have:
• Master’s degree in Human Resources, Organizational Development, or any other related discipline or commensurate work experience.
• SPHR or SHRM-SCP certification

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This is a hands-on, front-line leadership role. You will coach reps through complex opportunities, drive disciplined pipeline and forecasting practices, and define the GTM playbook for how we operate in the 5–20K segment.

This role is foundational in shaping how we acquire, grow, and retain core enterprise customers,and how we scale this motion globally.

Key responsibilities include:

• Building, developing, and leading a high-performing team of Enterprise Account Directors focused on new business and strategic expansion within core enterprise accounts

• Establishing a strong coaching culture through structured 1:1s, deal reviews, and in-field engagement

• Defining and refining the GTM strategy for the core enterprise segment, including territory design, account prioritization, and coverage models

• Balancing new customer acquisition with expansion across existing accounts

• Driving operational rigor across pipeline and forecasting, setting clear expectations on activity, coverage, and deal quality

• Holding the team accountable for building and closing complex, multi-stakeholder opportunities

• Coaching reps through technical and often ambiguous deals, translating AI and API capabilities into clear business value for senior stakeholders

• Navigating enterprise considerations including security, compliance, and data governance

• Partnering closely with Marketing, Product, Finance, and Technical Success to drive pipeline generation, inform roadmap decisions, and ensure strong customer outcomes

You might thrive in this role if you:

• Have 15+ years of experience in enterprise sales or GTM leadership, including leading teams at scale

• Have a proven track record of driving revenue growth within mid-to-large enterprise segments

• Have experience building and scaling GTM motions in emerging or non-standard environments

• Are a strong operator, comfortable with forecasting, capacity planning, and data-driven execution

• Bring a low-ego, high-accountability leadership style and consistently build trust across teams

• Thrive in ambiguity and fast-moving, high-growth environments

• Have technical fluency (APIs, platforms, AI/ML concepts) and can engage credibly with senior technical and product stakeholders

• Ideally have experience in public company environments and/or consumption-based or platform sales models

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As an early member of the Value Engineering team, you will help define how OpenAI measures and communicates the real-world impact of AI across its customers. You will partner closely with Sales, AI Success Engineers, AI Deployment Engineering, and Product teams to identify high-impact AI use cases and build financial and operational business cases. Your work will directly influence executive alignment, investment decisions, renewals, and long-term expansion.

You will play a key role in helping build and shape the value engineering function from the ground up , developing repeatable frameworks, ROI models, value narratives, dashboards, and collateral that help internal teams and customers understand and measure the impact of AI adoption.

Success in this role is measured by how clearly customers and internal teams can quantify the value of AI, how effectively business cases support adoption and expansion, and how scalable value frameworks become across the GTM organization.

This role is based in San Francisco or New York City and we offer relocation benefits to new employees.

In this role, you will:

• Lead business value assessments for our largest deals, working closely with customers to identify key business drivers and quantify the value of OpenAI's products to support investment decisions

• Build and maintain standardized ROI, TCO, and value modeling tools for internal and customer use.

• Lead structured value discovery to identify high-impact use cases and define measurable outcomes.

• Publish executive-ready business cases that quantify results and strengthen relationships with C-level stakeholders.

• Codify value frameworks, methodologies, and reusable assets that scale value-based selling across the global GTM organization.

• Establish baselines, KPIs, and dashboards to track and communicate value delivery.

• Partner closely with Account Directors and post-sale teams to influence deal strategy, renewals, and expansion opportunities.

• Contribute to thought leadership on AI-driven business transformation by identifying emerging patterns in how organizations realize value from AI.

You will thrive in this role if you:

• Bring 6–10 years of experience in value engineering, management consulting, or adjacent roles.

• Have strong financial and analytical skills, with experience quantifying and presenting value to executive stakeholders.

• Demonstrate exceptional executive presence with strong written, verbal, and presentation skills.

• Have experience working on large-scale AI, cloud, or digital transformation initiatives.

• Communicate with clarity and confidence across technical and business audiences.

• Can translate AI capabilities into compelling financial, productivity, and workforce transformation narratives.

• Enjoy managing multiple complex customers and driving toward concrete, measurable outcomes.

• Demonstrate humility, curiosity, and a customer-first mindset.

• Operate with high ownership, urgency, and comfort navigating ambiguity.

• Are a creative builder who thrives in 0→1 environments and enjoys rolling up your sleeves to balance strategic thinking with hands-on execution.

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Join the team as Twilio's next Senior Manager, Platform Engineering - Secure Supply Chain. This position is needed to lead Twilio's Platform Engineering Secure Supply Chain team, which provides critical infrastructure for software development across the company. The team owns systems spanning source control management, build systems, and artifact management, ensuring secure and efficient software delivery for all of Twilio.

Responsibilities:

• Lead and develop a team of engineers responsible for Twilio's secure supply chain infrastructure, including source control management (SCM), build systems, and artifact management platforms
• Define and execute strategic vision for secure supply chain capabilities that create leverage and centralize the cost of change across the entire engineering organization
• Partner closely with Security, Compliance, and Product Engineering leadership to establish and enforce secure supply chain standards, policies, and best practices company-wide
• Drive operational excellence through metrics, service level objectives, and continuous improvement initiatives that balance security requirements with developer productivity
• Build and maintain strong relationships with internal customers and stakeholders, translating business needs into technical solutions and roadmap priorities
• Develop engineering talent through coaching, mentorship, and career development while fostering a culture of ownership, collaboration, and technical excellence
• Champion automation, self-service capabilities, and platform thinking to scale secure supply chain practices across Twilio's diverse product portfolio
• Collaborate with peer engineering leaders across the Platform organization to ensure cohesive technical strategy and efficient delivery
• Communicate technical strategy, progress, and challenges effectively to senior leadership and cross-functional stakeholders

Qualifications:

• 8+ years of experience in software engineering, platform engineering, or infrastructure roles, with at least 4+ years in engineering management leading teams of 8-12 engineers
• Proven track record leading platform engineering team and developer platform initiatives at scale in complex, multi-product organizations
• Experience leading teams through significant technical migrations or platform modernization efforts
• Deep technical knowledge of source control systems (GitHub), build systems (Buildkite, GitHub Actions, Harness), and artifact management platforms (Artifactory, Nexus, container registries)
• Strong understanding of secure supply chain practices in cloud environments (AWS, GCP, Azure) including cloud-native CI/CD, container security, infrastructure-as-code, and cloud service integrations
• Demonstrated experience partnering with Security and Compliance teams to implement security controls, vulnerability management, and compliance requirements without compromising developer velocity
• Strong people leadership skills including hiring, performance management, coaching, and developing high-performing engineering teams
• Excellent stakeholder management and communication skills with ability to influence and align cross-functional partners at all levels of the organization
• Strategic thinking with ability to balance short-term execution against long-term vision and organizational impact
• Experience managing budgets, vendor relationships, and making build-vs-buy decisions for platform capabilities

Desired:

• Experience with software supply chain security frameworks (SLSA, SBOM, vulnerability scanning, dependency management)
• Background in highly regulated industries or companies with significant compliance requirements (SOX, PCI, SOC2, FedRAMP, ISO)
• Contributions to open source projects or industry thought leadership in secure supply chain or developer platforms

What We Offer:

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation:

• Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements.
• Compensation for candidates in other locations will be discussed during the hiring process.
• The estimated pay ranges for this role are as follows:

+ Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $207,200.00 - $259,000.00 + Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $219,360.00 - $274,200.00 + Based in the San Francisco Bay area, California: $243,680.00 - $304,600.00

Application deadline information:

Applications for this role are intended to be accepted until April 6, 2026, but may change based on business needs.

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Responsibilities:

• Supervise, evaluate, and empower an hourly team that service an internal fleet of vehicles, organize workflow to meet quality and daily efficiency requirements
• Ensure that safety, quality, and productivity objectives are met through coaching standardized work
• Drive to exceed personal, team, and company goals by holding self & team to high performance standards through leadership
• Build strong interpersonal relationships with hourly team members, union, and management teams

Qualifications:

• 8+ years of automotive industry experience
• Be comfortable working in a team environment
• Have overall mechanical knowledge
• Be proficient in basic computer skills

Benefits:

• Immediate medical, dental, vision, and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare, and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time

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You will act as the technical lead for cross-functional partners to unblock bold ideas and drive them from concept through delivery. You will develop your team's skills and careers, giving clear, actionable feedback and coaching toward greater scope and impact. You will create and evolve complex animated UI using Rive or similar technologies for high-visibility features across the app.

You will collaborate directly with iOS and Android engineers to design asset functionality, troubleshoot, and optimize performance. You will shape our design and animation ecosystem by developing tools, automations, and systems that scale high-quality output.

We are looking for someone with 5+ years of experience in roles adjacent to creative technology, such as technical animation, gameplay scripting, CG supervision, pipeline/TD work. You should have a portfolio or demo reel that demonstrates high-quality visuals delivered within real-world performance constraints, reducing complexity while achieving product goals, systems thinking, tooling that meaningfully improves team workflows, prototyping savvy, and end-to-end problem solving.

Exceptional candidates will have experience creating interactive animation for mobile products at scale, proficiency with Rive for building UI and designing complex user interactions, a strong motion and design sensibility across 3D or 2D animation pipelines, understanding of game design principles, especially for learning contexts, and a passion for the craft and a care for their people.

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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.

The Community You Will Join:

At Airbnb, our mission is to create a world where anyone can belong anywhere. In India, that means championing local culture, fostering meaningful connections, and empowering our hosts and guests to experience the magic of this vibrant country.

As our Senior Talent Partner for India, you will be the primary People/Talent point of contact for our India-based teams, while also serving as the go-to advisor for the broader Global Operations (Ops) organisation on the ground.

Responsibilities:

• Navigate seamlessly between strategic planning and tactical execution, ensuring global talent programmes resonate locally.

• Champion an inclusive, high-performance culture that reflects Airbnb’s Core Values and India’s dynamic workplace.

• Build deep, trusted partnerships with leaders and employees, coaching them to unlock their full potential.

A Typical Day:

• Serve as the primary Talent/HR partner to India leadership across functions, especially Global Ops in India.

• Translate functional strategies into actionable talent priorities and outcomes

• Foster a culture of performance, feedback, and transparency

• Design and deliver local initiatives that reinforce Airbnb’s culture while reflecting India’s unique strengths.

• Provide coaching for leaders and managers on performance, career development, and team dynamics.

• Facilitate leadership offsites, workshops, and bespoke development programmes

• Liaise with global COEs (Talent Acquisition, Rewards, Mobility, DEI, etc.) to deliver seamless employee experiences.

• Partner closely with Legal and ER to mitigate risk and uphold Airbnb’s commitment to integrity.

• Partner closely with the Functional Talent (in HQ) to drive functionally aligned and logically relevant decisions and outcomes

• Localise and execute annual processes (e.g., performance reviews, compensation cycles, engagement surveys).

• Utilise data and analytics to inform decisions, spot trends, and recommend proactive interventions.

Your Experience:

• 18+ years of progressive HR/Talent experience in high-growth, high-velocity environments. A combination of Tech and GCC experience would be advantageous.

• Demonstrated success in a global matrix organisation; adept at influencing across levels and geographies.

• Sharp analytical mindset with the ability to translate data into actionable insights.

• Resilient, comfortable with ambiguity, and quick on your feet in a fast-changing landscape.

• Superb communicator, clear, concise, and culturally attuned to India’s diverse workforce.

• Proven experience managing sensitive ER cases with discretion and integrity.

• Passion for people development; certified coaching credentials a plus.

• Strong organisational skills, bias for action, and a genuine “host” mentality.

• An authentic enthusiasm for Airbnb’s mission, because we are genuinely excited to work here, and we hope you are too!

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is inclusive of allowances and is subject to change and may be modified in the future. This role may also be eligible for bonus or incentives, one or more equity programs, benefits, and Employee Travel Credits.

India Annual Pay Range ₹7,000,000-₹10,000,000 INR

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Your tasks will include:

• Independent planning, control, and implementation of SAP-IBP projects along the end-to-end supply chain planning processes (e.g. demand, supply, response, and inventory) - from cost calculation and conception to implementation, workshops, testing, and user training.

• Taking over the comprehensive professional and methodical responsibility for a portfolio element in the SAP-IBP field (e.g. demand planning, S&OP, inventory optimisation) including continuous development of solutions and best practices.

• Leading SAP-IBP implementations, including budget, quality, and success responsibility, central point of contact for customers, and professional leadership, coaching, and development of internal teams.

• Professional responsibility for pre-sales and sales activities in the SAP-IBP context as an interface between the department and sales, including leading bid teams, developing solution concepts, and creating and presenting offers.

To be well-equipped for your path as a senior manager, you should have the following qualifications:

• Completed studies and at least 5.5 years of work experience in consulting or in-house consulting with a focus on SAP IBP or PP/DS.

• Passion for professional and strategic leadership and building partnerships.

• Expertise in SAP solution components IBP, PP/DS, and/or APO and in the S/4HANA environment, as well as experience in professional leadership and/or project management of SAP planning projects.

• Your way of working is characterised by a convincing appearance as a trusted advisor and MHP representative both with customers and internally at MHP.

Key information before departure:

• Start date: after agreement - always at the beginning of a month.

• Working hours: full-time (40 hours); 30 days' holiday.

• Employment contract: unlimited.

• Field: Consulting.

• Language: secure German and English.

• Flexibility and willingness to travel.

• Other: valid work permit; if necessary, we can apply for a work permit within our recruitment process. The procedure takes time and affects the start date.

MHP is a technology and business partner that digitalises processes and products for its customers, and accompanies them on their IT transformation along the entire value chain. As a digitalisation pioneer in the sectors of mobility and manufacturing, MHP transfers its expertise to various industries and is the premium partner for thought leaders on the way to a better tomorrow.

Worldwide, MHP supports over 300 customers: leading corporations and innovative medium-sized companies. MHP advises both operationally and strategically and provides renowned IT and technology expertise as well as specific industry knowledge. As a one-team player, MHP operates internationally with its headquarters in Germany and subsidiaries in the USA, UK, Romania, and China.

For 25 years, MHP has been shaping the future together with its customers. Over 3,000 MHP employees unite the claim to excellence and sustainable success. This claim drives MHP forward - today, tomorrow, and in the future.

MHP: DRIVEN BY EXCELLENCE.

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Responsibilities:

• Distribute work as required to ensure timely completion of duties and deliverables. Lead the team to balance priorities, negotiate with suppliers, analyze cost quotations/fluctuations, judge supplier competitiveness, and realize business plan objectives.

• Evaluate maker layout proposals to ensure readiness for final approval. Lead creation and implementation of sourcing and cost reduction strategies by defining actionable steps to the team and bridging gaps with other areas of the business to drive support and execution. Escalate issues and report progress to Management as needed.

• Ensure the team is collaborating frequently to create an environment of strong communication and strive to develop smooth workflows. Promote strong internal and external relationships among suppliers and across SEDB.

• Reinforce best practices within the team. Identify and pursue opportunities to positively impact business characteristics. Apply and optimize changes through PDCA.

• Manage associate performance and career development through annual review process with input from Department Lead. Utilize hiring processes to identify & select candidates for sustaining target headcount level. Manage onboarding and training needs of associates.

• Contribute to quarterly budget reports for piece costs, investments, raw material adjustments, supplier pricing requests, and any other appreciable cost factors. Support AHM monthly CPU cost roll-up accuracy by verifying validity of cost variances.

• Assist Department Lead in discussions related to resource planning, equipment needs, associate matters, and project responsibilities.

• Substitute for the Department Lead occasionally with management responsibilities related to procurement, travel approvals, timekeeping, and/or facility access to prevent disruptions of business operations.

Requirements:

• 15+ years relevant experience is necessary, preferably in Powersports or Automotive field.

• 5+ Years supervisory/project leadership in a similar organization

• Experience of planning, managing and organizing resources within short / medium timescales within the overall policy framework (3-6 year planning horizon).

• BS Industrial, mechanical, process engineering or equivalent job experience

Desired skills:

• Basic computer skills including working knowledge of Microsoft Suite to include Word, Excel, PowerPoint, etc. Familiarity with Ariba, SAP or major ERP system(s), with catalog administration knowledge.

• Ability to operate with high level of confidentiality

• Strong leadership, coaching and mentoring skills

• Strong interpersonal, communication and presentation skills

• General knowledge of cost, budget and/or financial information management, gap analyses

• Strong analytical skills (logical thought process, reasonability, timeliness)

• Time management, problem-solving, and decision-making skills (logical thought process, reasonability, timeliness)

• Effective negotiation skills and the ability to summarize key issues for management review

• Knowledge of Powersports market desired

• Competent in understanding product development schedules

Additional Position Factors:

• Travel: Average of 1-3 times quarterly. Amount varies based on project demands/responsibilities, conferences, etc.; includes possible overseas travel.

• Physical:

• Primarily works at a desk or scope; frequent keyboarding. Limited kneeling, standing, squatting, reaching or bending.

• Hazards: Risks found in a typical office & shop setting.

• May be exposed to explosives/flammables, pressurized equipment, toxic chemicals and moving parts.

• Overtime: Overtime expected based on project demands/responsibilities.

• Maintains professional conduct and follows all departmental, safety DEPARTMENT, and COMPANY policies, Procedures, AND rules.

What differentiates Honda and makes us an employer of choice?

Total Rewards:

• Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)

• Regional Bonus (when applicable)

• Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)

• Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)

• Paid time off, including vacation, holidays, shutdown

• Company Paid Short-Term and Long-Term Disability

• 401K Plan with company match + additional contribution

• Relocation assistance (if eligible)

Career Growth:

• Advancement Opportunities

• Career Mobility

• Education Reimbursement for Continued learning

• Training and Development Programs

Additional Offerings:

• Lifestyle Account

• Childcare Reimbursement Account

• Elder Care Support

• Tuition Assistance & Student Loan Repayment

• Wellbeing Program

• Community Service and Engagement Programs

• Product Programs

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Key responsibilities include: Developing complex component and system layouts for ATV/SxS prototype vehicles using computer-aided design software. Communicating specification requirements and manufacturing control points via prototype and production drawings. Establishing or contributing to establishing cost targets for responsible parts. Creating and managing schedules of individual work to ensure deadlines are met. Generating high-level ideas and contributing to building strategies that support the evolution of new technologies. Supporting market quality themes and utilizing problem-solving methods to analyze root causes.

The successful candidate will have a bachelor's degree in a related field, 2+ years of engineering experience, and strong leadership, coaching, and mentoring skills. They will also be competent in FTA, FMEA, dimensional tolerance stack-ups, and application, as well as analytical, problem-solving, judgment, decision-making, and prioritization.

This is a full-time position with a competitive base salary, paid overtime, regional bonus, industry-leading benefit plans, and relocation assistance. The company offers advancement opportunities, career mobility, education reimbursement for continued learning, training, and development programs.

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Forge Our Leadership Playbook: Design and build a world-class arsenal of training materials that are as innovative and disruptive as we are.

Launch the Leadership Academy: Roll out a dynamic, high-impact training program that shapes every level of leadership, from new team leads to our executive team.

Be the Coach in the Arena: Provide powerful, one-on-one coaching that unlocks the full potential of our leaders and helps them navigate the battlefield of a fast-growing scale-up.

Prove the Impact: Use data to measure what's working, what's not, and constantly iterate to ensure our 'Get Shit Done' culture only gets stronger.

You'll have the space and tools to succeed, including:

Great, international colleagues who share your mindset

Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly

We support growth with bunq Academy and €1500 annual learning budget

A MacBook so you can Get Shit Done with us

Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options

An optional pension plan with monthly contribution from bunq

Private health insurance, just in case

Monthly contribution to your phone and internet bills

Friday drinks and other celebrations - bunq style

If you're a Master of Your Craft with a deep knowledge of what truly effective training looks like, and a Natural-Born Coach and a feedback Jedi, skilled at delivering live training that captivates and inspires, then join us in this rebellion.

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You will take ownership of managing User Verification backlogs efficiently, finding gaps in our processes and proposing fixes that boost our operational efficiency, and supporting and motivating your team to reach their KPIs and grow professionally.

To thrive in this environment, you will need to have great empathy and high emotional intelligence, be a structured thinker who can make decisions independently and confidently, and be tenacious and relentless in your pursuit of excellence.

In addition, you will need to have proven skills in leading a team of User Verification Agents, a good knowledge of performance management and coaching, and a deep understanding of KYC, KYB, and EDD.

As a bonus, you will enjoy a hybrid setup with 2 days remote and 3 days in-office weekly, a MacBook, delicious lunches, private health insurance, and a monthly contribution to your phone and internet bills.

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Your focus will be on identifying real capability gaps, creating the right solutions, rolling them out effectively, and proving through data that they work.

As a Learning & Performance Specialist, you will:

• Create, manage, and continuously improve general bunq training programs.
• Lead interactive workshops and in-person trainings focused on real behaviour change.
• Measure training effectiveness and translate insights into actionable improvements.
• Improve existing internal processes or create new ones to optimise employee performance and development.

Requirements

• You have deep knowledge of creating effective and engaging training programs by deadline.
• You know how to measure training impact and use data to improve outcomes.
• You genuinely enjoy in-person training, coaching, and working closely with people.
• You're familiar with process optimisation and like making things work better.
• You naturally take ownership and proactively close performance gaps.

Your space to perform

We give you the space and the tools you need to succeed.

Benefits

• Join forces with great colleagues across the globe to revolutionise banking.
• Make lasting impact by working on complex & exciting challenges.
• Accelerate your career growth with bunq Academy and a 1500 EUR annual learning budget.
• Flex Benefits: €70 monthly budget via Re: benefit, offering access to 150+ perks tailored to your lifestyle.
• A Macbook to keep with you while you're with us.
• Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.
• Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while travelling, combining flexibility with strong team collaboration.
• We reward tenure with a dedicated travel budget: €1.5k after 2 years and €3k after 4 years to visit another core office.
• Lunch and snacks at the office, vegan options included.
• Private health insurance, just in case.
• Friday drinks, team events, and other celebrations - bunq style!

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You will lead and develop a Talent team consisting of a Talent Acquisition Manager and an L&D Specialist. You will work in close partnership with the Chief People & Culture, the People & Culture Leads team, People Partners, Chiefs, and Country Managers to drive continuous improvement, transformation, and operational excellence across all Talent domains.

Strong stakeholder management, a strategic mindset, and the ability to translate vision into action will be key to success in this role. The position sits within the People & Culture team and plays a critical role in building a future-ready organization that lives and breathes Tony's mission.

Key responsibilities:

• Shape Tony's global Talent strategy: Co-create and drive our end-to-end Talent strategy in close partnership with the Chief People & Culture and senior leaders, ensuring strong alignment with Tony's business priorities and long-term ambitions.
• Lead Talent transformation: Own and manage the global Talent budget, lead cross-company talent projects, and drive continuous improvement, transformation, and process optimization across the People & Culture landscape.
• Build future-ready talent: Design and deliver Tony's full Talent Management approach, including the Growth Cycle, Talent Forums, succession planning, retention, and career development,creating consistent yet flexible frameworks that work globally and locally.
• Develop inspiring leaders: Set and execute the leadership development strategy, designing scalable programs that embed Tony's values, leadership principles, and DEI ambitions while supporting leadership growth and transitions at all levels.
• Design impactful learning journeys: Shape and deliver Tony's global Learning & Development strategy, build scalable learning solutions, oversee our LMS, and co-create onboarding and team development programs that enable individual growth and high-performing teams.
• Own global Talent Acquisition: Lead the global Talent Acquisition strategy and end-to-end processes, including hiring, employer branding, early careers, contractor management, and talent technologies,ensuring inclusive, efficient, and values-aligned practices.
• Champion Diversity, Equity & Inclusion: Drive Tony's DE&I agenda across all talent areas, embedding equity and inclusion into hiring, learning, leadership, and talent processes, while partnering closely with senior stakeholders on long-term cultural change.
• Lead and grow the team: Lead, develop, and inspire a high-impact team, fostering a culture of ownership, learning, collaboration, and continuous improvement.
• Be a trusted thought partner: Act as a strategic advisor to Chiefs, People Partners, and Country Leadership teams, and lead Talent and P&C forums using strong data, insights, and storytelling to support decision-making across Tony's.

Requirements:

• 10+ years of experience across HR disciplines (Talent Management, Talent Acquisition, Learning & Development, HR Business Partnering), ideally in scaling, international organizations.
• Proven people management experience, leading and developing teams with clarity, care, and ambition,aligning team delivery with broader business and people strategy.
• Strong project and change management expertise, with a track record of leading transformation initiatives and process optimization that deliver sustainable impact.
• Deep expertise in leadership development and talent practices, including growth cycles, learning journeys, talent forums, and succession planning.
• Experienced in global ways of working, collaborating across countries and cultures while balancing global frameworks with strong local execution.
• Strategic and systems thinker who sees the bigger organizational picture and understands how talent, culture, and business performance are deeply interconnected.
• Combination of strategic leadership with strong execution power.
• Trusted partner to senior leaders, People Partners, and cross-functional stakeholders, building credibility through strong stakeholder management.
• Strong facilitation and coaching skills, creating engaging and inclusive environments for learning, reflection, and change.
• Excellent stakeholder management, collaboration, and communication skills in English.
• Ability to make complex ideas accessible and tailor your message to different audiences and contexts.
• Flexibility to work in a hybrid environment, with a minimum of 3 days per week in the Amsterdam office.
• Belief in Tony's purpose and values: outspoken, in it together, entrepreneurial, raise the bar, and makes you smile.

Benefits:

• Opportunity to be part of something extraordinary by making real impact in the world.
• Training programs, regular feedback cycles, coaching, and a generous L&D budget.
• Luxurious vega-lunch, company bonus, minimum of 28 holidays, inspirational team updates, unforgettable events, and unlimited chocolate.
• Salary between 90k-112k on a yearly basis, including holiday pay.

If you're ready to take the chocolate industry to new heights with us, we'd love to hear from you! Please send your direct application, no agencies.

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The role will manage a cost base which consists of personnel and flexible spending and will make necessary trade-offs to maximize impact.

The Sr. AGM has a deep understanding of the specific needs of healthcare practitioners and health care systems in their therapeutic area; ultimately driving customer and patient-centric outcomes while ensuring performance goals are met.

The role requires extensive collaboration with HQ and other stakeholders to drive performance outcomes.

Key responsibilities include:

• Accountable for achieving revenue goals for the area.
• Execute comprehensive strategies and initiatives to drive revenue growth and market share in the region.
• Work within the financial framework provided by the organization.
• Identify unique roles, structures, and alignment.
• Resource the team appropriately based on geographic/market needs.

The role is accountable for developing and leading a high-performing team in the business unit. This team includes sales representatives, key account managers, and other specialized roles. And includes extensive collaboration with cross-functional roles such as Marketing, Market Access, and Medical.

Ability to communicate in a simple, clear, and concise manner so that all team members understand what success means for the squad. Regularly assessing and determining the size and composition of the team based on market needs.

Ability to identify, retain, and attract high-performing talent for the organization. Strong track record of building and leading high-performing sales teams, with proven coaching and talent development skills. The role embodies the key elements of being an outstanding leader,visionary, architect, coach, and catalyst. The leader develops a One Team approach with a mindset of shared accountability, driving a culture of ownership, strong performance, and collaboration.

Responsible for gaining and applying a deep understanding of relevant markets, business models, strategic priorities, future direction, and financial drivers. This includes understanding and engaging in key local and national, health care issues/strategies, customer issues/trends, care pathways, and quality trends and best practices.

The role will define the local area strategy and priorities in collaboration with the cross-functional and HQ team. Manages a portfolio of brands across different therapeutic areas and dynamically allocates resources to maximize impact. Sets, executes, and measures market-based objectives for the business unit.

Directs local squad P&L by closely monitoring monthly financial reports, optimizes budget utilization through strategic allocation for various marketing and customer engagement initiatives and programs. Deploys and organizes human resources to maximize return on investment and drive sales growth.

Develops long-term relationships with influential customers to address current and future business opportunities and advance brand(s) adoption. Understands customer business needs and effectively and compliantly communicates the value proposition through proposals and presentations.

Maintains timely communications with all direct reports and matrix partners, management, and internal and external stakeholders.

Leads a national health system-focused sales organization engaging IDNs, ACOs, and large health systems in stroke prevention and anti-coagulation management. Demonstrated ability to effectively collaborate and influence your squad. Enables and influences the team to develop multi-level and senior relationships within assigned accounts and health systems.

Proven experience building strategic partnerships with C-suite and D-suite leaders,including CMOs, CCOs, CFOs, Pharmacy leaders, Quality to shape enterprise adoption and formulary access. Enable and influence patient access and reimbursement strategies for the entire portfolio.

Qualifications include:

• Bachelor’s degree is required.
• Strong mindset towards insatiable ownership, curiosity, and accountability of their local business.

Must possess a broad understanding of the total business with a focus on financial acumen. Ability to understand and utilize facts/data.

Able to create local vision and strategy for the greatest business impact. Demonstrated success in formulating and implementing business plans in a highly matrixed, cross-functional environment.

Exceptional problem-solving skills and ability to work through complexity. Able to consistently identify root cause issues, deep dive, and create/execute/evaluate plans.

Solid selling and negotiation skills. Experience managing budgets, negotiating resources, and maximizing the return on investment.

Proven ability to collaborate cross-functionally with marketing, market access, medical, and patient access to ensure commercial execution.

Exceptional leadership skills with proven ability to influence teams to drive performance.

Experience in leading multi-disciplinary teams, strongly preferred. Demonstrated strength in identifying talent, coaching mentoring teams/peers; helping others to meet or exceed their goals, targets, and other responsibilities.

Thorough understanding of health systems, customer segments, regional market dynamics, and KOL development within the therapeutic area(s).

Willing and able to travel routinely on a weekly basis.

Preferred qualifications include:

• 8+ years’ experience in the pharmaceutical/biotech sector preferred with roles of increasing responsibility in sales, account management, market access, brand management, commercial operations, medical, etc.
• Experience leading sales or account teams in hospital or health systems sales preferred
• Experience working in CVR, Stroke, Renal, and/or Anti-coagulation therapeutic area (preferred)

Employees can expect to be paid a salary between $202,000.00 to $303,000.00. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc. This salary range is merely an estimate and may vary based on an applicant’s location, market data/ranges, an applicant’s skills and prior relevant experience, certain degrees and certifications, and other relevant factors. This role is eligible for an enhanced employee referral bonus. This posting will be available for application until at least 4-10-2026.

#LI-US #LI-AMS

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The Sr. AGM will be responsible for delivering top-line targets while effectively leading and managing a dynamic cross-functional customer-facing team within their business unit. They will manage a cost base consisting of personnel and flexible spending and make necessary trade-offs to maximize impact.

Key Responsibilities:

• Accountable for achieving revenue goals for the area
• Execute comprehensive strategies and initiatives to drive revenue growth and market share in the region
• Work within the financial framework provided by the organization
• Identify unique roles, structures, and alignment
• Resource the team appropriately based on geographic/market needs

• Develop and lead a high-performing team in the business unit
• Collaborate extensively with cross-functional roles such as Marketing, Market Access, and Medical
• Set the vision, provide inspirational and strategic leadership, and direction by translating business strategy into operational goals and outcomes

• Identify, retain, and attract high-performing talent for the organization
• Build and lead high-performing sales teams, with proven coaching and talent development skills

• Gain and apply a deep understanding of relevant markets, business models, strategic priorities, future direction, and financial drivers
• Understand and engage in key local and national health care issues/strategies, customer issues/trends, care pathways, and quality trends and best practices

• Define the local area strategy and priorities in collaboration with the cross-functional and HQ team
• Manage a portfolio of brands across different therapeutic areas and dynamically allocate resources to maximize impact

• Direct local squad P&L by closely monitoring monthly financial reports, optimize budget utilization through strategic allocation for various marketing and customer engagement initiatives and programs

• Develop long-term relationships with influential customers to address current and future business opportunities and advance brand(s) adoption

• Maintain timely communications with all direct reports and matrix partners, management, and internal and external stakeholders

• Lead a health system-focused sales organization engaging IDNs, ACOs, and large health systems in CKD, heart failure, stroke prevention, and anti-coagulation management

• Collaborate and influence your squad to develop multi-level and senior relationships within assigned accounts and health systems

WHO YOU ARE

Bayer seeks an incumbent who possesses the following:

• Bachelor’s degree is required
• Strong mindset towards insatiable ownership, curiosity, and accountability of their local business
• Must possess a broad understanding of the total business with a focus on financial acumen
• Ability to understand and leverage large data sets
• Significant experience working in Stroke, Anti-Coagulation, and Cardiovascular therapeutic areas
• Able to create local vision and strategy for the greatest business impact
• Demonstrated success in formulating and implementing business plans in a highly matrixed, cross-functional environment
• Exceptional problem-solving skills and ability to work through complexity
• Solid selling and negotiation skills
• Experience managing budgets, negotiating resources, and maximizing the return on investment
• Proven ability to collaborate cross-functionally with marketing, market access, medical, and patient access to ensure commercial execution
• Exceptional leadership skills with proven ability to influence teams to drive performance
• Experience in leading multi-disciplinary teams, strongly preferred
• Demonstrated strength in identifying talent, coaching mentoring teams/peers; helping others to meet or exceed their goals, targets, and other responsibilities
• Thorough understanding of health systems, customer segments, regional market dynamics, and KOL development within the therapeutic area(s)
• Willing and able to travel routinely on a weekly basis
• Experience leading sales or account teams in hospital or health systems sales
• 8+ years’ experience in the pharmaceutical/biotech sector preferred with roles of increasing responsibility in sales, account management, hospital sales, market access, brand management, commercial operations, medical, etc.

Preferred Qualifications:

• Direct leadership experience with secondary stroke prevention therapies (e.g., antiplatelets, anticoagulants)

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You'll combine deep technical fluency with the leadership judgment needed to operate across segments, regions, and partner types,from global health foundations to leading research institutions to frontline non-profits. You'll set the vision for how we scale our expertise from a handful of flagship partnerships to an ecosystem of organisations operating as AI-native, and you'll be accountable for the team, processes, and cross-functional relationships that make that possible.

In collaboration with Beneficial Deployment’s Head of Nonprofits, Product, Engineering, Policy, and our broader GTM organisation, you'll help ensure our partners incorporate Claude into their work responsibly, effectively, and in ways that meaningfully accelerate their missions. You'll represent Anthropic as a senior technical leader on some of our most visible and consequential partnerships, while maintaining our best-in-class safety standards.

Responsibilities:

• Lead, grow, and mentor a globally distributed team of Architects supporting mission-driven non-profits across education, global health, economic mobility, and life sciences

• Set the vision, strategy, and operating model for how Applied AI shows up in Beneficial Deployments,from discovery through deployment, and from individual partnerships to ecosystem-wide infrastructure

• Establish hiring plans, team structure, and career development paths as we scale the team globally; set goals and reviews that promote growth, output, and a high bar for technical excellence

• Partner closely with segment leads and senior partner leadership to understand requirements and shape engagements on our highest-impact partnerships

• Drive the design of cohort-based accelerators, Claude Code enablement programmes, and other scalable mechanisms that multiply our impact across many organisations simultaneously

• Identify patterns across partners and segments to inform what we build at the ecosystem level,MCPs, evals, reference implementations, and shared infrastructure

• Collaborate with Product and Engineering to surface partner needs, influence roadmap, and ensure learnings from the field shape how Claude evolves

• Represent Anthropic externally with senior leaders at foundations, non-profits, research institutions, and government-adjacent organisations

• Travel to partner sites globally for workshops, technical deep dives, and relationship building

• Help shape team processes and culture as Beneficial Deployments scales, and contribute to the broader Applied AI leadership community at Anthropic

• Travel is 30-40% due to the global nature of the team (SF, NYC, London and Bengaluru) and events across Beneficial Deployments.

You may be a good fit if you have:

• 10+ years of experience in technical, customer-facing roles (Solutions Architect, Forward Deployed Engineer, Customer Engineer, Sales Engineer, or similar), with meaningful exposure to complex, high-stakes deployments

• 7+ years of engineering or technical leadership experience, preferably building and scaling customer-facing or forward-deployed teams globally

• Experience working with or inside mission-driven organisations,education, healthcare, scientific research, global development, or non-profits,and a genuine understanding of the constraints, incentives, and operating realities of these sectors

• Familiarity with common LLM implementation patterns, including prompt engineering, evaluation frameworks, agent frameworks, and retrieval systems; working knowledge of Python

• A track record of building teams in ambiguous, fast-moving environments, and comfort wearing multiple hats as the team scales

• Strong executive presence and the ability to foster deep, trusted relationships with senior partner leadership

• Excellent communication, collaboration, and coaching abilities, with a love of teaching and helping others succeed

• The ability to think holistically, identify core principles that translate across scenarios, and make ambiguous problems clear

• A passion for making powerful technology safe and societally beneficial, and for thinking creatively about risks and benefits beyond existing playbooks

Strong candidates may also have:

• Experience leading globally distributed teams across time zones and regions

• Background in philanthropy, global health, education technology, or scientific research

• Experience designing cohort-based or programmatic delivery models that scale technical expertise across many organisations

• A working understanding of emerging research in agents, evaluations, and AI safety

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We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing fantastic customer support to our customers. You will be the go-to person for complex technical queries and will work closely with our product teams to identify and resolve issues.

Responsibilities:

• Communicate efficiently and effectively with our customers using our own product and outbound phone calls.
• Own customer communications and issues from initial contact until resolution.
• Become an expert on how Intercom works and what it is capable of.
• Work with product teams to identify current issues and provide informed opinions on potential solutions.
• Debug complex issues with an understanding of both our own codebase and the many technologies employed by our customers.

What Your First 6 Months Will Look Like:

• In your first 30 days, you will complete company onboarding, become familiar with Intercom's values, strategy, and goals, dive into CS-specific trainings, learn the product and CS workflows, and successfully pass relevant assessments.
• In your first 60 days, you will continue to complete CS trainings, pass relevant assessments, independently inbox using the resources and supports provided, and demonstrate ownership in the execution of your work.
• In your first 90 days, you will receive QA reviews, begin a personal growth tracker document, contribute outside of the inbox, and successfully meet KPI targets and/or goals.

Requirements:

• 3-4+ years of technical support experience, ideally within a software/SaaS environment.
• Solid understanding of tech fundamentals & modern day tools (Slack, Chrome, Coda, etc.).
• Basic understanding of APIs and webhooks, navigating developer documentation to know what is and isn't possible with Intercom's REST API.
• Strong customer focus, strong communication skills, strong problem-solving skills, ability to troubleshoot and utilize resources to answer questions on baseline topics, and ability to take on & action feedback.

Bonus Skills & Attributes:

• Experience using Intercom, or similar SaaS platforms.
• Experience as Tier 2 or similar level of support.
• Experience in coaching & mentoring teammates.
• Experience in helping customers make the most of their current subscriptions.
• Experience in using AI tools (Glean, ChatGPT, Gemini etc.) to troubleshoot customer issues.

You'll Thrive Here If You:

• Are passionate about leveraging AI to enhance support experiences and drive team performance.
• See support as an exciting opportunity to solve daily customer-related puzzles.
• Like finding ways to work smarter, not just harder.
• Are hungry to learn, iterate, and help build something great.
• Are excited by ownership, accountability, and feedback,you don't just do the work, you shape how it's done, and are ok with sharing both constructive feedback & kudos about it.

Benefits:

• Competitive salary and meaningful equity.
• Comprehensive medical, dental, and vision coverage.
• Regular compensation reviews,great work is rewarded!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
• Flexible paid time off policy.
• Paid Parental Leave Program.
• 401k plan & match.
• In-office bicycle storage.
• Fun events for Intercomrades, friends, and family!

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At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff , payroll, health insurance, 401(k)s, and HR , so owners can focus on their craft and their customers.

With teams in Denver, San Francisco, and New York, we support more than 400,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) , because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role:

Gusto is looking for a builder to take on the role of Head of AI-Native Talent Systems as we rethink how people grow in an AI-native company. This role is about designing the systems that shape growth day to day. Not courses. Not programs. The actual mechanics of work. Onboarding, feedback, performance reviews, promotion decisions, and leadership expectations should all help people get better by default, without needing special events or extra effort.

You will be responsible for building new architecture and tearing down what no longer serves us. AI will be a core part of how you do this, not as a concept, but as a practical tool for reflection, coaching, skill building, and clarity. The goal is simple but hard: make growth obvious, continuous, and hard to avoid.

This is a role for someone who wants to build something durable, test it in the real world, and keep improving it. If it works, others will copy it. If it doesn’t, you’ll learn fast and fix it.

About the Team:

The Talent Development team sits within the Gustie Engagement Team, with a shared purpose: to help Gusties write the best chapters of their careers. We do this by designing the conditions that create clarity, connection, and commitment across the employee journey, not through programs, but through how work actually happens.

Here’s what you’ll do day-to-day:

• Own the Gustie growth system at Gusto, from onboarding through executive leadership, with AI embedded at its core

• Redesign moments like feedback, performance reviews, and promotion decisions so AI actively helps people reflect, learn, and improve in real time

• Treat AI as a design partner in growth, deciding deliberately where it should lead, where it should support, and where humans stay firmly in charge

• Build development directly into the flow of work, with AI reducing friction, surfacing insights, and prompting better decisions

• Prototype, test, and ship AI-enabled changes that meaningfully improve how people grow here

• Define new AI-native standards for leadership development, coaching, and skill building

• Create feedback loops and signals, powered by AI, that make growth, readiness, and leadership effectiveness visible as the company evolves

• Continuously revisit what belongs in code, what belongs in judgment, and how the boundary should shift over time

Here’s what we're looking for:

• You’ve built something that changed how people actually worked. It might have been called talent, product, systems, or something else entirely, but it moved behavior, not just decks.

• You believe the walls are hollow and you don’t assume systems are fixed just because they look finished. You get impatient with patchwork solutions and prefer fixing the system instead.

• You’re comfortable starting without a playbook and writing one as you go.

• You already use AI as part of how you think and work, not as a talking point or side project.

• You can hold a long-term point of view while shipping fast and putting real things into the world.

• You have strong opinions about what good looks like, and you’re willing to change them when reality disagrees.

• You care deeply about how people grow, especially when things are changing quickly or breaking in interesting ways.

People who fit this role often have 10–12 years of relevant experience, but we care far more about what you’ve built than how your resume is labeled.

What does success look like?

A year into this role, growth at Gusto is no longer something people are asked to manage on top of their jobs. It is something the company’s systems quietly and consistently do. The everyday work of the company generates signal by default. Decisions, docs, code, customer interactions, feedback, and leadership moments all leave usable traces. Those signals are captured and interpreted as work happens, then reflected back in ways that help people see patterns, progress, and gaps without needing to reconstruct the past or advocate for themselves.

Growth becomes legible. Learning is no longer organized around classes, curricula, or moments on a calendar. Instead, it exists as an always-on environment woven into how work gets done. People can quickly see examples of strong judgment, understand what “good” looks like in context, and explore how similar problems have been solved before.

AI makes this possible at scale by synthesizing real examples, answering questions in the moment, connecting people to relevant expertise, and turning individual insight into shared capability.

Over time, development feels less like an intervention and more like a natural byproduct of doing the work. People pull what they need when they need it. Leaders spend less time explaining expectations and more time reinforcing them.

The system improves with use, because every interaction adds clarity rather than noise. Importantly, the system has a point of view. It creates gentle pressure in the right places and removes friction in the wrong ones. It makes certain behaviors easier, others harder, and does so through design rather than persuasion.

Standards become clear not because they are stated repeatedly, but because the environment reinforces them.

At that point, this work no longer resembles traditional Talent Development or Performance Management. It looks like core infrastructure for a company that expects to keep changing, and expects its people to keep pace not through heroics, but through design.

Our cash compensation amount for this role is $150,000 /year to $180,000 /year in Denver & most major metro locations, and $177,000/year to $210,000 /year for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based

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In this role, you'll be responsible for building and managing a happy and high-performing Specialist team that is at the front lines of safely delivering AI to the world. As part of a global Support organization, you'll collaborate closely with peers in other regions to ensure users of all types have a great experience with Anthropic's products.

Responsibilities:

• Hire, lead, and develop a team of happy, high-performing Product Support Specialists

• Provide thoughtful coaching and feedback to your direct reports, and partner with them on their career development goals and growth

• Monitor team performance and course correct both in real-time and strategically as needed

• Manage day to day team operations, including proactive capacity management and ad hoc unblocking of your Specialists as they action their daily work

• Partner with peer leaders in other regions to ensure consistent global support delivery in routine casework as well as on-call or high-urgency responsibilities

• Work closely with go-to-market (GTM) stakeholders to scope, execute, and iterate upon our offerings for our most strategic customers; interact with these internal users daily

• Drive large-scale initiatives that raise the bar for our organization, leveraging data to make decisions and with a keen understanding of broader business goals

• Continuously strive for exceptional user experiences, with a focus on high-touch Enterprise Support

• Partner with cross-functional stakeholders across the organization to build efficiencies and improve user experience

• Communicate clearly and effectively with your team, stakeholders, and external customers

You may be a good fit if you:

• Have 6+ years of product support experience and 3+ years in a people management role

• Have been part of a B2B Enterprise or Strategic Support team (as a bonus, you also understand the needs of Consumer, scaled support users)

• Thrive in a fast-paced, ever-changing environment, and have demonstrated success in bringing your team along during periods of rapid growth

• Successfully operate in ambiguity, practicing good judgment and awareness of broader priorities in order to make decisions and get things done

• Care deeply about continuous improvement and elevating ambitions in the name of user experience

• Enjoy building trust and collaborating closely with cross-functional partners

• Can capably navigate tough conversations, empathetically driving solutions and steps forward

• Value regularly seeking, providing, and incorporating feedback when it comes to the way you and your team operate

• Are interested in developing deep product expertise in order to comprehensively support your team and knowledgeably role model user first behaviors

• Prefer to use data to make decisions or advocate for users, and know your way around basic to intermediate SQL queries

• Consider yourself at least somewhat knowledgeable with APIs and capable of confidently understanding technical documentation in order to help debug errors

• Are comfortable working with a globally distributed team and building strong remote and in-office relationships

• Are excited about Anthropic's products and already familiar with some of the ways AI can have a positive impact on your work

The annual compensation range for this role is €125,000-€145,000 EUR.

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As an early-to-mid level AI Growth Specialist (BDR) at Descript, you'll be on the front lines of growth: sourcing and qualifying new business opportunities, building relationships with buyers across modern media, marketing, and enterprise teams, and creating pipeline for our Account Executives.

This role is highly cross-functional , you'll work closely with Marketing, Account Executives, Customer Success, and Product to refine messaging, target the right buyers, and iterate on playbooks that scale.

Responsibilities:

• Drive outbound prospecting through email, phone, social (LinkedIn), and inbound follow-up to generate qualified meetings for the AE team.

• Execute targeted cadences that combine personalization and scale; own the top of funnel for assigned segments.

• Qualify deals against MEDDPICC , build and maintain a healthy pipeline, and pass consistently high-quality opportunities to AEs.

• Hit weekly / monthly activity and pipeline targets (calls, emails, meetings, SQLs).

• Use CRM and sales engagement tools (Salesforce / Unify / Apollo / LinkedIn Sales Navigator) to track activity and report on funnel metrics.

• Collaborate with Marketing to test and optimize messaging, campaigns, and inbound conversion flows.

• Be the voice of the customer , share insights about buyer pain points, competitive signals, and feature requests to Product and GTM teams.

• Help evolve playbooks and onboarding materials for future SDR hires.

Requirements:

• 1–3 years of work experience (SaaS, AI or Investment Banking experience strongly preferred).

• Demonstrated success in outbound prospecting and meeting generation for quota-driven teams.

• Strong written and verbal communication skills , you can write crisp, human outreach and confidently lead discovery conversations.

• Comfortable with high activity levels and a metrics-driven approach to improvement.

• Experience using a CRM and sales engagement tools; comfortable learning and adopting new tooling and processes.

• Grit, curiosity, and the coachability to iterate quickly on feedback.

• Ability to learn our core systems to find targets within our existing customer database

• Passion for creators, video, audio, or modern content workflows is a big plus.

Nice to have:

• Experience selling to marketing, learning & development, product, or media teams.

• Familiarity with audio/video creation workflows or interest in multimedia production.

• Prior experience in a startup or high-growth environment.

• Knowledge of prospecting at enterprise accounts and navigating complex buying groups.

What success looks like (first 3–6 months):

• Consistently hitting activity and meeting targets and contributing a predictable pipeline to the AE team.

• Developing strong, scalable cadences that increase conversion rates from outreach → meeting → SQL.

• Showing strong product knowledge and independently handling discovery calls with high lead quality.

Our hiring process:

• Manager / hiring team interview (role fit & experience).

• Live or recorded roleplay / sales exercise.

• Final conversation with leadership or cross-functional partner.

• Offer.

Base salary range for this role is $60,000-$120,000/year OTE.

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At Duolingo, you'll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems.

We're seeking a Head of Duolingo Academy to design the strategy, build and deliver high-impact learning experiences for our leaders (with an initial emphasis on managers of managers), and scale a cohesive capability-building system that strengthens leader impact across the company.

This high-visibility role partners closely with People leadership and senior executives to translate company priorities and values into practical, measurable learning that grows with Duolingo.

You will:

• Define the vision, strategy, and operating model for Duolingo Academy, starting with leadership development (managers of managers) and expanding into adjacent capability areas over time.

• Design, deliver, and iterate on a portfolio of leadership programs, frameworks (e.g., toolkits, guides, rubrics), and learning journeys (e.g., live, virtual, asynchronous) aligned to business priorities and Duolingo's values, and ensuring consistency and a high-quality learning experience at scale.

• Design and oversee coaching, expert-led, and cohort-based learning programs (e.g., executive coaching, internal/external experts, communities of practice) to deepen leader capability and support individualized development.

• Establish clear success metrics and measurement practices (e.g., participant NPS, outcome metrics), review data and feedback regularly, and continuously improve programs based on impact.

• Partner with and serve as a trusted advisor to People leadership, function heads, and cross-functional stakeholders to align Duolingo Academy with talent strategies (e.g., performance, career ladders) and company priorities.

• Leverage Duolingo's existing leadership offerings and integrate complementary learning pathways to create a cohesive, end-to-end leader development experience.

• Pilot, scale, and communicate Duolingo Academy programs and outcomes to executives, and refine the roadmap and resourcing plan as Duolingo Academy proves impact and evolves with the organization.

You have:

• Extensive experience designing and delivering leadership development or capability-building programs, with a strong grasp of adult learning, program design principles and the science of teaching.

• A background as a successful leader and operator (ideally in Engineering, Product or Design) in addition to leadership coaching and development (not traditional L&D).

• Demonstrated ability to assess leadership needs, translate them into practical and sticky learning experiences, and facilitate engaging sessions for senior audiences.

• A track record of building scalable learning systems and content (frameworks, toolkits, assets) and measuring impact using data and feedback.

• Exceptional communication and stakeholder management skills, with the ability to influence and partner with senior leaders across functions in dynamic, high-growth environments.

• Comfort operating with ambiguity, simplifying the complex, and shipping high-quality work on tight timelines with a hands-on builder’s mindset.

• The ability to work from or relocate to Pittsburgh, PA or New York, NY.

Exceptional candidates will have:

• Experience establishing a flagship, company-wide learning program and scaling it from V1 to a durable, high-impact function.

• Expertise connecting leadership development to broader capability building (e.g., manager effectiveness, decision-making, communication, AI fluency).

• Familiarity integrating leadership programs with performance systems and career ladder enablement to manage organizational change at scale.

We post a multi-level salary range for all of our roles. This is not inclusive of the rest of our awesome portfolio that includes equity compensation and world-class benefits. Our salary ranges are the same for all US locations. Your recruiter can share more details about the range for a specific level during the hiring process.

The actual salary within the range is determined by many factors including but not limited to, skills, experience, education, and internal equity.

Salary Range: $228,000-$342,000 USD

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As part of a global Support organization, you will collaborate closely with peers in other regions to ensure users of all types have a great experience with Anthropic's products.

Responsibilities:

• Hire, lead, and develop a team of happy, high-performing Product Support Specialists
• Provide thoughtful coaching and feedback to your direct reports, and partner with them on their career development goals and growth
• Monitor team performance and course correct both in real-time and strategically as needed
• Manage day to day team operations, including proactive capacity management and ad hoc unblocking of your Specialists as they action their daily work
• Partner with peer leaders in other regions to ensure consistent global support delivery in routine casework as well as on-call or high-urgency responsibilities
• Work closely with go-to-market (GTM) stakeholders to scope, execute, and iterate upon our offerings for our most strategic customers; interact with these internal users daily
• Drive large-scale initiatives that raise the bar for our organization, leveraging data to make decisions and with a keen understanding of broader business goals
• Continuously strive for exceptional user experiences, with a focus on high-touch Enterprise Support
• Partner with cross-functional stakeholders across the organization to build efficiencies and improve user experience
• Communicate clearly and effectively with your team, stakeholders, and external customers

You may be a good fit if you:

• Have 6+ years of product support experience and 3+ years in a people management role
• Have been part of a B2B Enterprise or Strategic Support team (as a bonus, you also understand the needs of Consumer, scaled support users)
• Thrive in a fast-paced, ever-changing environment, and have demonstrated success in bringing your team along during periods of rapid growth
• Successfully operate in ambiguity, practicing good judgment and awareness of broader priorities in order to make decisions and get things done
• Care deeply about continuous improvement and elevating ambitions in the name of user experience
• Enjoy building trust and collaborating closely with cross-functional partners
• Can capably navigate tough conversations, empathetically driving solutions and steps forward
• Value regularly seeking, providing, and incorporating feedback when it comes to the way you and your team operate
• Are interested in developing deep product expertise in order to comprehensively support your team and knowledgeably role model user first behaviors
• Prefer to use data to make decisions or advocate for users, and know your way around basic to intermediate SQL queries
• Consider yourself at least somewhat knowledgeable with APIs and capable of confidently understanding technical documentation in order to help debug errors
• Are comfortable working with a globally distributed team and building strong remote and in-office relationships
• Are excited about Anthropic's products and already familiar with some of the ways AI can have a positive impact on your work

The annual compensation range for this role is $210,000-$250,000 USD.

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Your measure of success is the number of workflows you've permanently transformed and the extent to which those in your group start any task with an AI tool.

Responsibilities:

• Identify and document the highest-leverage workflow transformations within your group's day-to-day work by deeply understanding their processes and outputs
• Build custom tools, agents, automations, and skills tailored to each marketer's specific responsibilities
• Coach and partner with each marketer through a progressive journey: from awareness, to first win, to regular AI integration, to full workflow transformation, to self-sufficiency
• Teach marketers to build and iterate on their own tools over time, creating independence
• Recognize patterns across your cohort and systematically scale what works , a tool built for one marketer should become reusable for their peers
• Document every tool, playbook, and transformation pattern you build so the entire FDA team can use each other's work
• Share wins visibly within your cohort and with leadership to build momentum, inspire, and celebrate success
• Track individual and cohort progress rigorously against a defined maturity model, moving every marketer toward self-sustaining, AI-first work
• Prepare marketers for an agentic future , not just prompt writing, but designing, building, and overseeing autonomous, multi-agent workflows

Who you are:

We're looking for people who have already lived the transformation they'll be driving for others. You've used AI to fundamentally change how you work , not as a novelty, but as your default operating mode.

• You are a deep AI practitioner. You build agents, automations, and tools fluently. You don't just know what AI can do in theory , you've built things that changed how real work gets done. You can build in real time alongside the people you support.
• You are an exceptional coach and communicator. You can meet people wherever they are. You create desire for progress, and you adapt your approach to each person.
• You understand marketing work. You either have direct experience in marketing or can quickly learn the workflows, deliverables, tools, and pressures of your assigned group. You know that understanding someone's work is a prerequisite to transforming it.
• You are a pattern recognizer. When you build something that works for one person, you immediately see how it applies to others. You think in systems, not one-off solutions.
• You are high-caliber, persistent, and versatile. Your skills and experience are valuable across the company. You're the kind of person who could succeed in many roles at Stripe.
• You bias toward action and speed. You'd rather show someone a working proof-of-concept on their own deliverable today than present a polished deck about what's theoretically possible next quarter.
• You are comfortable with ambiguity and evolution. This is a new team building a new operating model. The playbook will be rewritten as we learn. You thrive in that environment.

Minimum requirements:

• 5+ years of professional experience in a role requiring analytical thinking, problem-solving, and cross-functional collaboration
• Demonstrated, hands-on experience building AI-powered tools, agents, automations, or workflows that transformed real work processes (not just using AI as a chatbot , building with it)
• Track record of coaching, teaching, or enabling others , formally or informally , with evidence that people you've helped actually changed how they work
• Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences and adapt your style to different learners
• Comfort working across multiple workstreams and relationships simultaneously (you'll be supporting ~20 marketers at varying stages of their AI journey)

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You'll be hands-on, collaborating with engineers and researchers to resolve issues that impact high-profile, mission-critical applications and cutting-edge AI training workloads. Your contributions will be pivotal in ensuring seamless performance, reliability, and success for our customers, positioning you at the very core of transformative technologies reshaping industries worldwide at a company that is truly one of a kind.

In this role, you will:

• Guide and mentor team members in developing their technical skills and troubleshooting capabilities across all disciplines supported by CoreWeave.
• Provide real-time feedback and coaching, reviewing tickets to identify opportunities for improvement and ensure quality assurance (QA).
• Develop and deliver training sessions to improve the team's proficiency and efficiency in resolving customer issues.
• Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes.
• Maintain high customer satisfaction through swift, accurate, and empathetic high-touch support communications, as well as established best practices.
• Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions.
• Contribute to refining processes, workflows, and playbooks for handling complex customer challenges.
• Serve as a technical escalation point for high-priority escalations or complex cases, modeling effective problem-solving approaches.
• Lead the creation of knowledge-sharing resources, including documentation, tutorials, and how-to guides.
• Enhance the support team's knowledge of CoreWeave's products and services through continuous learning initiatives.

Who You Are:

• Have a Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field, OR equivalent experience in a technical position
• At least 5+ years of experience in cloud support, systems administration, or related technical support-focused roles
• Proven hands-on work experience with Kubernetes
• Experience with networking, load balancing, storage volumes, observability, node management, High-Performance Computing (HPC), and Linux system administration
• Proven ability to mentor team members, foster technical growth, and improve team-wide capabilities through guidance and feedback
• Experience with observability tools such as Grafana
• Strong troubleshooting skills, with experience resolving complex customer issues and driving quality assurance through ticket reviews or similar processes
• Demonstrated success collaborating with cross-functional teams to refine workflows, implement best practices, and advocate for necessary tools or process changes
• Excellent written and verbal communication skills, with a track record of simplifying complex concepts for diverse audiences
• Strong technical presentation skills, with experience delivering precise, engaging, and informative presentations to technical and non-technical audiences, effectively showcasing complex concepts and solutions

Preferred:

• CKA Certified
• Demonstrated experience with training, coaching, and creating onboarding materials.
• Operates in a fast-paced, global, 24/7 support team environment
• Ability to collaborate across different time zones
• On-site office environment, hybrid, or remote options depending on location
• Flexible to travel up to 10% (~25 days/year)

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too.

Come join us!

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You will shape how customers adopt GitLab, grow with our platform, and engage with service offerings that support their goals. Working across Sales, Product, Engineering, Support, Marketing, and Operations, you will help define a clear vision for customer lifecycle programs, paid success plans, and scalable service delivery.

In this role, you will combine strategic thinking with hands-on execution, using customer insights, data, and strong cross-functional partnership to improve outcomes for customers and the business. This is a unique opportunity to influence adoption, retention, expansion, and the overall customer journey at GitLab.

Responsibilities

• Set the vision and strategic plan for the CX Services organisation, with a focus on product adoption, customer outcomes, and business growth.

• Architect and improve the post-sales customer experience by defining scalable lifecycle programs, engagement models, and customer success practices.

• Lead the design, launch, and ongoing iteration of new and existing service offerings, including paid success plan approaches aligned to company goals.

• Define and monitor key performance indicators for customer success/services, using data to evaluate program health and identify areas for improvement.

• Lead and develop a high-performing CX Services Management team across distributed environments, including hiring, coaching, enablement, and performance management.

• Partner closely with Sales leadership on renewal forecasting, account coverage, and growth planning to support retention and expansion.

• Work across Product, Engineering, Support, Marketing, and Operations to align service delivery, resolve escalations, and improve the end-to-end customer experience.

• Manage the commercial and operational aspects of the services portfolio, translating customer needs into practical offerings that deliver measurable value.

Requirements

• Significant experience leading customer success/services teams in SaaS or subscription enterprise software environments, including experience managing managers and global teams.

• Demonstrated success building customer success/services strategies that improve adoption, retention, expansion, and long-term customer value.

• Strong leadership and people management skills, with the ability to recruit, develop, and mentor high-performing teams in a distributed organisation.

• Experience designing or evolving service offerings and customer programs based on customer needs, business priorities, and operational scalability.

• Strong understanding of technical product implementation, adoption strategies, and the software development lifecycle, ideally in DevOps or related environments.

• A data-driven approach to decision-making, with experience defining success metrics, analysing performance, and using insights to guide action.

• Excellent communication and presentation skills, with the ability to influence senior stakeholders and build effective cross-functional partnerships.

• Willingness to travel as needed and comfort working across cultures, geographies, and asynchronous ways of working.

About the Team

The CX Services team at GitLab helps customers achieve meaningful outcomes with our platform after the sale. We focus on adoption, value realisation, service delivery, and long-term customer growth. We work across the customer lifecycle to create consistent experiences, improve engagement models, and develop services that meet the needs of a broad range of customers.

We partner closely with Sales, Support, Product, Engineering, Marketing, and Operations to connect customer goals with the right strategy, resources, and programs. In our globally distributed and asynchronous environment, we value clear communication, strong ownership, and continuous improvement.

Our team is an important part of how GitLab supports customers as they build, secure, and deliver software more effectively.

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This role blends methodology design, program management, change leadership, and hands-on facilitation. You'll partner closely with senior sales leaders, HR, and Sales Enablement to embed methodology into how we sell from onboarding and coaching to forecasting and deal reviews.

Responsibilities:

Own and continuously evolve Reddit's unified, global sales methodology, including governance, standards, and decision-making.

Translate methodology into practical frameworks, tools, and competencies (e.g., discovery, qualification, deal strategy, negotiation, storytelling, objection handling, account and opportunity planning) that can be tailored by role, segment, and region.

Design and run scalable, modular programs that can be localized across regions, roles, and channels, supported by toolkits, playbooks, templates, or train-the-trainer resources.

Embed the methodology across the full seller lifecycle from onboarding, ongoing skills development, certifications, and SKO to how we run pipeline reviews, forecasts, QBRs, and coaching.

Serve as a facilitator, coach, and change leader, facilitating high-impact learning experiences and coaching sales leaders and managers on how to speak to the methodology.

Align and influence senior stakeholders across Sales, Ops, HR, Marketing, and regional leadership through steering groups and ongoing cross-functional collaboration.

Define and track success metrics (adoption, behavior change, and revenue outcomes) and sales feedback to continuously iterate.

Qualifications:

8-10+ years in sales enablement, sales methodology, sales strategy/operations, management consulting, or sales leadership in ad tech or digital media.

Proven track record owning or leading the rollout of a sales methodology across a global or large-scale sales organization.

Strong experience influencing VP/SVP-level leaders and stakeholder management skills; you can navigate ambiguity, competing priorities, and global perspectives to land on pragmatic, high-impact solutions.

Exceptional facilitation and coaching skills; you can make methodology feel relevant, practical, and energizing for senior sellers and leaders as well as new hires.

Data-informed and outcomes-oriented; you care about adoption and business impact, not just content delivery.

Comfortable with ambiguity and energized by building programs, frameworks, and processes from the ground up.

You think in systems and playbooks, and you naturally design for scale, reuse, and localization.

Benefits:

Comprehensive Healthcare Benefits and Income Replacement Programs

401k with Employer Match

Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support

Family Planning Support

Gender-Affirming Care

Mental Health & Coaching Benefits

Flexible Vacation & Paid Volunteer Time Off

Generous Paid Parental Leave

Pay Transparency:

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/

To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base salary range for this position is: $167,500-$234,500 USD

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You'll work with sophisticated buyers at high-growth companies and enterprises, navigating complex sales cycles while staying focused on building pipeline and progressing deals in a sustainable way.

You'll guide prospects through their first evaluations of GitLab's AI-powered DevSecOps platform, building a healthy, sustainable pipeline that translates into new Net ARR and long-term opportunity.

In this role, you'll act as a key connector between prospective customer stakeholders and GitLab's field organisation so prospects see GitLab as a trusted partner from the first interaction through close.

You'll build and own a greenfield APAC territory, establish repeatable new logo sales motions, and regularly forecast and report on deal progress, prospecting activities, and pipeline health.

This opportunity is ideal for someone who combines enterprise-level sophistication with a strong sense of initiative and responsiveness.

You know how to sell innovation and change through customer vision expansion, shorten decision cycles while building trust at the C-level, and confidently position GitLab as the most comprehensive AI-powered DevSecOps platform.

You'll own the entire sales cycle from initial outreach through close, help build a healthy pipeline, and engage in regular outbound prospecting to break into new accounts and build relationships from scratch.

Responsibilities

• Own the full new logo acquisition cycle for your APAC territory from prospecting through close, introducing prospects to GitLab's AI-powered DevSecOps platform for the first time.

• Build and maintain a healthy pipeline of qualified opportunities through proactive outbound prospecting and follow-up to support new logo and Net ARR targets.

• Run 3-5 high-quality discovery meetings per day with senior stakeholders, uncovering business pain points in their software delivery lifecycle and articulating compelling value propositions that progress opportunities and build a qualified pipeline toward quarterly new logo and Net ARR goals.

• Navigate complex, multi-stakeholder sales processes with C-level executives, IT leaders, and cross-functional buying committees in high-growth and enterprise organisations evaluating DevSecOps platforms.

• Develop and execute strategic territory plans for your APAC patch within 30 days, identifying high-value targets and creating a qualified account prioritisation strategy for greenfield accounts that align with GitLab's ideal customer profile.

• Partner with Solutions Architecture and Customer Success to orchestrate technical evaluations and proofs of concept (POCs), and ensure smooth post-sale transitions for new customers adopting GitLab.

• Master our sales methodology (for example, MEDDPICC and Command of the Message) to qualify opportunities, manage deal velocity, and contribute to predictable new logo revenue for GitLab.

Requirements

• B2B SaaS sales experience with a strong focus on new business development and net-new logo acquisition, ideally selling complex platforms or solutions.

• Experience managing fast-paced, complex B2B sales cycles with multiple stakeholders, using a consultative, value-based approach and familiarity with platform, subscription, or usage-based commercial models to articulate value beyond traditional licensing.

• Strong discovery and qualification skills, partnering with Sales Development, Solutions Architects, Customer Success, and Marketing to run evaluations and proofs of concept, build compelling C-level business cases, and ensure seamless post-sale handoffs.

• Familiarity with modern sales methodologies (for example, MEDDPICC and Command of the Message) and demonstrated ability to streamline sales cycles while managing multiple active opportunities with accurate forecasting and strong Salesforce hygiene.

• Excellent communication, storytelling, and presentation skills with the ability to build appropriate urgency when needed, influence internal and external stakeholders, and stay composed in dynamic or challenging situations, supported by a strong work ethic, sense of ownership, and motivation to succeed in a high-growth environment.

• An adaptable, coachable approach, with a track record of excelling in a dynamic, fully remote environment.

• Proficiency with a modern sales tech stack (for example, CRM, sales engagement, data enrichment, conversation intelligence, and intent tools) and the ability to quickly learn new platforms.

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This role blends methodology design, program management, change leadership, and hands-on facilitation. You'll partner closely with senior sales leaders, HR, and Sales Enablement to embed methodology into how we sell from onboarding and coaching to forecasting and deal reviews.

Responsibilities:

Own and continuously evolve Reddit's unified, global sales methodology, including governance, standards, and decision-making.

Translate methodology into practical frameworks, tools, and competencies (e.g., discovery, qualification, deal strategy, negotiation, storytelling, objection handling, account and opportunity planning) that can be tailored by role, segment, and region.

Design and run scalable, modular programs that can be localized across regions, roles, and channels, supported by toolkits, playbooks, templates, or train-the-trainer resources.

Embed the methodology across the full seller lifecycle from onboarding, ongoing skills development, certifications, and SKO to how we run pipeline reviews, forecasts, QBRs, and coaching.

Serve as a facilitator, coach, and change leader, facilitating high-impact learning experiences and coaching sales leaders and managers on how to speak to the methodology.

Align and influence senior stakeholders across Sales, Ops, HR, Marketing, and regional leadership through steering groups and ongoing cross-functional collaboration.

Define and track success metrics (adoption, behavior change, and revenue outcomes) and sales feedback to continuously iterate.

Qualifications:

8-10+ years in sales enablement, sales methodology, sales strategy/operations, management consulting, or sales leadership in ad tech or digital media.

Proven track record owning or leading the rollout of a sales methodology across a global or large-scale sales organization.

Strong experience influencing VP/SVP-level leaders and stakeholder management skills; you can navigate ambiguity, competing priorities, and global perspectives to land on pragmatic, high-impact solutions.

Exceptional facilitation and coaching skills; you can make methodology feel relevant, practical, and energizing for senior sellers and leaders as well as new hires.

Data-informed and outcomes-oriented; you care about adoption and business impact, not just content delivery.

Comfortable with ambiguity and energized by building programs, frameworks, and processes from the ground up.

You think in systems and playbooks, and you naturally design for scale, reuse, and localization.

Benefits:

Comprehensive Healthcare Benefits and Income Replacement Programs

401k with Employer Match

Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support

Family Planning Support

Gender-Affirming Care

Mental Health & Coaching Benefits

Flexible Vacation & Paid Volunteer Time Off

Generous Paid Parental Leave

Pay Transparency:

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/

To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base salary range for this position is: $167,500-$234,500 USD

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Responsibilities:

Own and continuously evolve Reddit's unified, global sales methodology, including governance, standards, and decision-making. Translate methodology into practical frameworks, tools, and competencies that can be tailored by role, segment, and region. Design and run scalable, modular programs that can be localized across regions, roles, and channels, supported by toolkits, playbooks, templates, or train-the-trainer resources. Embed the methodology across the full seller lifecycle from onboarding, ongoing skills development, certifications, and SKO to how we run pipeline reviews, forecasts, QBRs, and coaching. Serve as a facilitator, coach, and change leader, facilitating high-impact learning experiences and coaching sales leaders and managers on how to speak to the methodology. Align and influence senior stakeholders across Sales, Ops, HR, Marketing, and regional leadership through steering groups and ongoing cross-functional collaboration. Define and track success metrics (adoption, behavior change, and revenue outcomes) and sales feedback to continuously iterate.

Qualifications:

8-10+ years in sales enablement, sales methodology, sales strategy/operations, management consulting, or sales leadership in ad tech or digital media. Proven track record owning or leading the rollout of a sales methodology across a global or large-scale sales organization. Strong experience influencing VP/SVP-level leaders and stakeholder management skills; you can navigate ambiguity, competing priorities, and global perspectives to land on pragmatic, high-impact solutions. Exceptional facilitation and coaching skills; you can make methodology feel relevant, practical, and energizing for senior sellers and leaders as well as new hires. Data-informed and outcomes-oriented; you care about adoption and business impact, not just content delivery. Comfortable with ambiguity and energized by building programs, frameworks, and processes from the ground up. You think in systems and playbooks, and you naturally design for scale, reuse, and localization.

Benefits:

Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave

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In this role, you'll be responsible for building and managing a happy and high-performing Specialist team that is at the front lines of safely delivering AI to the world. As part of a global Support organization, you'll collaborate closely with peers in other regions to ensure users of all types have a great experience with Anthropic's products.

Responsibilities:

• Hire, lead, and develop a team of happy, high-performing Product Support Specialists

• Provide thoughtful coaching and feedback to your direct reports, and partner with them on their career development goals and growth

• Monitor team performance and course correct both in real-time and strategically as needed

• Manage day to day team operations, including proactive capacity management and ad hoc unblocking of your Specialists as they action their daily work

• Partner with peer leaders in other regions to ensure consistent global support delivery in routine casework as well as on-call or high-urgency responsibilities

• Work closely with go-to-market (GTM) stakeholders to scope, execute, and iterate upon our offerings for our most strategic customers; interact with these internal users daily

• Drive large-scale initiatives that raise the bar for our organization, leveraging data to make decisions and with a keen understanding of broader business goals

• Continuously strive for exceptional user experiences, with a focus on high-touch Enterprise Support

• Partner with cross-functional stakeholders across the organization to build efficiencies and improve user experience

• Communicate clearly and effectively with your team, stakeholders, and external customers

You may be a good fit if you:

• Have 6+ years of product support experience and 3+ years in a people management role

• Have been part of a B2B Enterprise or Strategic Support team (as a bonus, you also understand the needs of Consumer, scaled support users)

• Thrive in a fast-paced, ever-changing environment, and have demonstrated success in bringing your team along during periods of rapid growth

• Successfully operate in ambiguity, practicing good judgment and awareness of broader priorities in order to make decisions and get things done

• Care deeply about continuous improvement and elevating ambitions in the name of user experience

• Enjoy building trust and collaborating closely with cross-functional partners

• Can capably navigate tough conversations, empathetically driving solutions and steps forward

• Value regularly seeking, providing, and incorporating feedback when it comes to the way you and your team operate

• Are interested in developing deep product expertise in order to comprehensively support your team and knowledgeably role model user first behaviors

• Prefer to use data to make decisions or advocate for users, and know your way around basic to intermediate SQL queries

• Consider yourself at least somewhat knowledgeable with APIs and capable of confidently understanding technical documentation in order to help debug errors

• Are comfortable working with a globally distributed team and building strong remote and in-office relationships

• Are excited about Anthropic's products and already familiar with some of the ways AI can have a positive impact on your work

The annual compensation range for this role is €125,000-€145,000 EUR.

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As part of a global Support organization, you'll collaborate closely with peers in other regions to ensure users of all types have a great experience with Anthropic's products.

Responsibilities:

• Hire, lead, and develop a team of happy, high-performing Product Support Specialists
• Provide thoughtful coaching and feedback to your direct reports, and partner with them on their career development goals and growth
• Monitor team performance and course correct both in real-time and strategically as needed
• Manage day to day team operations, including proactive capacity management and ad hoc unblocking of your Specialists as they action their daily work
• Partner with peer leaders in other regions to ensure consistent global support delivery in routine casework as well as on-call or high-urgency responsibilities
• Work closely with go-to-market (GTM) stakeholders to scope, execute, and iterate upon our offerings for our most strategic customers; interact with these internal users daily
• Drive large-scale initiatives that raise the bar for our organization, leveraging data to make decisions and with a keen understanding of broader business goals
• Continuously strive for exceptional user experiences, with a focus on high-touch Enterprise Support
• Partner with cross-functional stakeholders across the organization to build efficiencies and improve user experience
• Communicate clearly and effectively with your team, stakeholders, and external customers

You may be a good fit if you:

• Have 6+ years of product support experience and 3+ years in a people management role
• Have been part of a B2B Enterprise or Strategic Support team (as a bonus, you also understand the needs of Consumer, scaled support users)
• Thrive in a fast-paced, ever-changing environment, and have demonstrated success in bringing your team along during periods of rapid growth
• Successfully operate in ambiguity, practicing good judgment and awareness of broader priorities in order to make decisions and get things done
• Care deeply about continuous improvement and elevating ambitions in the name of user experience
• Enjoy building trust and collaborating closely with cross-functional partners
• Can capably navigate tough conversations, empathetically driving solutions and steps forward
• Value regularly seeking, providing, and incorporating feedback when it comes to the way you and your team operate
• Are interested in developing deep product expertise in order to comprehensively support your team and knowledgeably role model user first behaviors
• Prefer to use data to make decisions or advocate for users, and know your way around basic to intermediate SQL queries
• Consider yourself at least somewhat knowledgeable with APIs and capable of confidently understanding technical documentation in order to help debug errors
• Are comfortable working with a globally distributed team and building strong remote and in-office relationships
• Are excited about Anthropic's products and already familiar with some of the ways AI can have a positive impact on your work

The annual compensation range for this role is $210,000-$250,000 USD.

Logistics:

• Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
• Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work.

Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links,visit anthropic.com/careers directly for confirmed position openings.

How we're different:

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact , advancing our long-term goals of steerable, trustworthy AI , rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.

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The ideal candidate has a track record of exceeding revenue goals, leading sales professionals to be their best selves, and is comfortable in a complex, technical sales environment.

Key responsibilities include:

• Drive revenue success: Own and exceed quarterly/annual sales targets.
• Build and implement strategic plans: Develop and execute evolving revenue plans and growth tactics.
• Build and manage the team: Hire, manage, and motivate a growing team of sales executives; coach each member via joint selling and regular pipeline reviews.
• Build trust-based relationships: Develop long-term relationships with employees, partners, and cross-functional teams.
• Distill customer needs and value: Enable your team to understand customer goals and how they relate to the Databricks value proposition.
• Manage the front-line voice of Databricks: Lead your team to effectively communicate the value proposition through proposals and presentations.

Requirements include:

• 10+ years of successful, progressive experience in enterprise software sales, including Director-level experience at a reputable organization, ideally within Financial Services.
• In-depth knowledge of how software is positioned and sold to IT and/or Data executives, ideally within the insurance, wealth & asset management verticals.
• Strong track record of exceeding company sales quotas in a complex sales environment.
• A background in hiring, leading, and retaining high-performing account executives.
• Proven experience with teaching, coaching, and training sales methodologies.
• Excellent C-level communication skills.
• Proven leadership ability to influence, develop, and empower employees to achieve objectives.
• Contract negotiation and deal forecasting experience.
• Strong written, verbal, presentation, and organizational skills required, with the ability to articulate and evangelize the value of Databricks solutions.
• Passionate about Big Data, AI, Spark, and cloud technologies.
• Willingness to travel as needed within the Northeast/New England region.
• Bachelor’s Degree required.

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As an Executive Business Partner Program Manager at Google DeepMind, you will play a key role in the delivery and management of a mission-focussed and effective E/ABP program. You will partner closely with E/ABPs across the community, providing them with coaching and guidance to optimise their impact, as well as fostering strong relationships with a diverse, complex, and senior stakeholder group, ensuring that the community excels and adapts to evolving business needs.

Responsibilities

• Partner with the E/ABP Lead and other E/ABP Program Managers to lead, develop and nurture the global GDM E/ABP community.
• Collaborate with senior stakeholders to manage the E/ABP community's capacity and determine leadership partnering bundles by objectively assessing leadership support requirements and providing the information required to make informed decisions in line with the E/ABP program objectives.
• Manage a team of E/ABPs by setting expectations for each of your reports aligned to their role, level, and organisational goals. Provide regular feedback and coaching, invest in their development, assess their performance and regularly meet with the leader(s) they partner with for feedback. Recognize achievements and hold team members accountable against expectations.
• Ensure appropriate metrics, roles, and people are in place to meet organisational goals. Make prioritisation decisions, equitably allocate work, and manage resources to deliver business impact for GDM.
• Manage through change to deliver results by demonstrating good judgement, making and communicating adjustments and removing obstacles to ensure goals can be met during times of change. Encourage innovation and thoughtful risk taking to deliver business impact for GDM. Balance short term needs with longer term business goals and the E/ABP program strategy
• Take ownership of the E/ABP hiring strategy, planning and execution in partnership with our Talent Acquisition team to make equitable hiring and talent decisions across the team to meet current and future business needs.
• Ensure that community norms create belonging, psychological safety, and respect. Facilitate collaboration and open communication to help teams achieve results together.
• Encourage wellbeing by checking in with each E/ABP you manage and provide appropriate resources to support wellbeing as needed. Set the team up for sustained high performance by actively reprioritizing or redistributing work as demands on the community change.
• Role model and make decisions and support activities that align to GDM's values, policies and practices. Encourage community members to positively contribute to GDM and recognize them for doing so.

Requirements

• Team Management experience: an understanding of and continued investment in growing the skills and capabilities required to lead work, develop people, and build community.
• Ability to build trusting, collaborative relationships and rapport across all stakeholders groups and business areas. You confidently share your expertise and opinions and influence Leaders, reports and collaborators to make informed decisions.
• A resilient nature, you remain calm, implementing changes as required, seeking understanding and learning from any setbacks.
• You identify and take ownership for developing solutions to problems independently and improve ways of working, tools or processes.

Preferred Qualifications

• Experience managing teams across offices and timezones
• Understanding of the E/ABP role and/or experience developing individuals within a supportive function
• Experience working closely with senior stakeholders to deliver against business needs

Salary and Benefits

The US base salary range for this full-time position is between $136,000 - $197,000 + bonus + equity + benefits.

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The Regional Operations Manager supports one or more internal CS services. This is an operational leadership role that requires substantial experience in customer service and team management. Regional Operations Managers oversee teams of approximately 4-8 people managers who each manage teams of 8-15 support agents.

Key Responsibilities:

• Oversee a strong operational environment for your teams and ensure high quality support for the community from your team
• Manage the team execution of complex, sensitive, and/or urgent issues that might pose a significant risk to our brand or community
• Meet with your direct reports regularly to review their work and provide high quality, behavior-based coaching
• Provide best practices guidelines to your team on how to handle cases and situations, and ensure that ways of working are documented and followed
• Ensure that the team is consistently staffed appropriately and that staff complete onboarding and ongoing trainings

• Collaborate with Capacity Planning & WFP on setting minimum headcount, ensuring adequate coverage, contingency planning impacts of changes, and advocating for staffing needs vs. volume/work
• Drive performance at the team manager, regional, and service level
• Ensure individual team members are held accountable to performance goals in a fair and equitable manner by setting clear expectations, following-up individually, and coaching team members positively to develop and improve their skills in a tailored way

• Manage both team manager and regional performance, including identifying trends in performance, providing corrective actions and positive overall feedback, and writing year end reviews and improvement plans
• Ability to set and articulate the vision and focus for the quarter; deliver that vision and focus through all hands-type meetings
• Share input and recommendations about service target setting

• Provide oversight on the overall service performance and contribute to reporting on trends and providing a holistic picture of the service to the Delivery Director

• Build and nurture an engaged and diverse team
• Own and manage end-to-end people strategy and operations within your team to foster a high performing and sustainable team environment

• Enable team and individual professional success through supporting and challenging your team to meet and exceed expectations with clear goals/expectations, feedback, one-on-ones, and coaching

• Support team in professional development within team by finding and creating development opportunities and leveraging company-wide resources to regularly drive development within your team

• Keep up with day-to-day management duties such as time off approvals, team and one-on-one meetings, and managing Talent-related issues

• Maintain a culture of openness, transparency and accountability allowing our teams to deliver their best work while being themselves

• Demonstrate strong leadership on important issues including Diversity & Belonging, Allyship, Ethics, Compliance and maintaining high standards of service to the company

• Support strategic initiatives within Delivery and your service as needed

• Lead the team toward the successful execution of company or other strategic changes or goals within your service by cascading updates and changes, communicating new requirements, and providing feedback

• Support, as needed, internal Delivery performance & operations improvement projects, in collaboration with the Delivery Excellence team and cross-functional partners

• Think critically and constantly evaluate our procedures. Collect feedback from the team to identify opportunities to improve performance and better optimize processes for the team, service, and global community

Requirements:

• 10+ years of progressive experience in a customer service or an operations role, with 5 years in a role directly managing staff & the employee lifecycle, ideally managing other managers
• Demonstrable experience in driving improved performance of teams as a manager
• Experience in the deployment of resources to manage real-time crisis situations, including managing high severity/sensitivity cases and decision-making authority for losses
• Experience in data analysis and reporting to identify performance trends, as well as developing and implementing performance management standards
• Experience translating big picture goals and strategy into implementable and concrete actions for your teams, including setting operational or functional targets or performance goals

• Ability to work weekend days, holidays, and on-call required

Skills:

• Exceptional leadership and team management skills to manage a team of professionals
• Comfort with conflict, giving and receiving feedback, and handling employee/Talent issues
• Strong communication skills to collaborate with different stakeholders and manage sensitive cases, while remaining calm and poised under pressure
• Business Level of English, both written & spoken is required
• Organized and resourceful; able to juggle and multi-task, with an attention to detail and follow through even in ambiguous situations
• In-depth understanding of customer service operations and processes; able to translate that to your team
• Strategic thinking and problem-solving abilities to evaluate procedures and identify opportunities for improvement
• Ability to cascade with context and lead your team through changes
• Exceptional coaching skills, you have high EQ and know how to tailor your feedback & communication style to meet the needs of your coachee or mentee
• Cultural competency and a strong commitment to fostering diversity and inclusion within the team
• Proficiency in various data analysis and reporting tools to track performance trends (tableau, SQL, Excel, Google Sheets, etc.)

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

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About the Role:

As the manager of the Industries Solutions Architect team within Applied AI at Anthropic, you will drive the adoption of frontier AI in partnership with the rest of the go-to-market organisation. Our Industries customers include Fortune 500 companies within verticals like financial services, healthcare life sciences, and retail.

Responsibilities:

• Hire, manage, and guide a team of pre-sales Solutions Architects by providing both technical guidance and career development.
• Set goals for your team in collaboration with sales and other parts of the organisation that establish baseline expectations for performance.
• Act as a technical sponsor for high-value strategic customers and advise them on their overall AI adoption strategies or use case scoping and POC execution.
• Partner closely with Industries sales leadership to identify new strategies to drive adoption of Anthropic products within specific verticals or horizontal use cases.
• Work with cross-functional teams like product and engineering to ensure Anthropic prioritises customer feedback or resolves blockers to adoption.
• Travel to customer sites or conferences for executive-level sessions, technical workshops, and relationship building.
• Establish a shared vision for creating solutions that enable beneficial and safe AI in technology products.
• Contribute to thought leadership through conference presentations, webinars, and technical content creation.
• Stay current with emerging AI/ML trends and the competitive landscape.

Requirements:

• 7+ years of experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role.
• 3+ years of technical pre-sales management experience.
• Have sold complex technical products to Fortune 500 companies, especially in verticals like financial services, healthcare life sciences, and retail.
• Have deep technical proficiency with enterprise AI use cases, API integrations, and LLM deployments.
• Thrive in building and rapidly scaling teams and processes within ambiguous and fast-moving environments.
• Have excellent communication, collaboration, and coaching abilities.
• Strong executive presence and ability to foster deep relationships with technical leaders and engineering teams at Fortune 500 companies.
• Have at least a high level familiarity with the architecture and operation of LLMs.
• Have a passion for making powerful technology safe and societally beneficial.
• Stay up-to-date and informed by taking an active interest in emerging research and industry trends within AI.

Preferred Qualifications:

• Enterprise pre-sales leadership at scale: 5+ years leading solution architect teams through hypergrowth (ideally 10 to 50+ people), with direct experience managing senior individual contributors and developing junior talent in complex enterprise software sales environments.
• AI Technical Depth + Executive Engagement: Hands-on experience with AI platforms and enterprise integration patterns, combined with proven track record engaging C-level stakeholders in $10M+ technical evaluations and enterprise sales cycles.
• Multi-Segment GTM Experience: Demonstrated success adapting technical approaches across customer segments (commercial to Fortune 100).

Salary: The annual compensation range for this role is $270,000-$345,000 USD.

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A typical day for this role involves: Overseeing a strong operational environment for your teams and ensuring high-quality support for the community from your team. Managing the team execution of complex, sensitive, and/or urgent issues that might pose a significant risk to our brand or community, including acting as the highest escalation point for case consults and high-level escalations from other stakeholders. Meeting with your direct reports regularly to review their work and provide high-quality, behaviour-based coaching; must be able to create a performance development strategy/plan for your service(s). Providing best practices guidelines to your team on how to handle cases and situations, and ensuring that ways of working are documented and followed. Ensuring that the team is consistently staffed appropriately and that staff complete onboarding and ongoing trainings. For cases that involve internal stakeholders, guiding ambassadors to take proper action to case closure and in rare cases, support with in-the-weeds case handling. Collaborating with Capacity Planning & WFP on setting minimum headcount, ensuring adequate coverage, contingency planning impacts of changes, and advocating for staffing needs vs. volume/work. Driving performance at the ambassador, team, and service level. Ensuring individual team members are held accountable to performance goals in a fair and equitable manner by setting clear expectations, following-up individually, and coaching team members positively to develop and improve their skills in a tailored way. Managing both ambassador and team performance, including identifying trends in performance, providing corrective actions and positive overall feedback, and writing year-end reviews and improvement plans. Ability to set and articulate the vision and focus for the quarter; deliver that vision and focus through all-hands-type meetings. Share input and recommendations about service target setting. Provide oversight on the overall service performance and contribute to reporting on trends and providing a holistic picture of the service to the Delivery Director. Build and nurture an engaged and diverse team. Own and manage end-to-end people strategy and operations within your ambassador team to foster a high-performing and sustainable team environment. This includes hiring, driving onboarding, talent development, and people engagement/wellness/morale. Enable team and individual professional success through supporting and challenging your team to meet and exceed expectations with clear goals/expectations, feedback, one-on-ones, and coaching. Support team in professional development within team by finding and creating development opportunities and leveraging company-wide resources to regularly drive development within your team. Keep up with day-to-day management duties such as time-off approvals, team and one-on-one meetings, and managing Talent-related issues. Maintain a culture of openness, transparency, and accountability allowing our teams to deliver their best work while being themselves. Demonstrate strong leadership on important issues including Diversity & Belonging, Allyship, Ethics, Compliance, and maintaining high standards of service to the company. Support strategic initiatives within Delivery and your service as needed. Lead the team toward the successful execution of company or other strategic changes or goals within your service by cascading updates and changes, communicating new requirements, and providing feedback. Support, as needed, internal Delivery performance & operations improvement projects, in collaboration with the Delivery Excellence team and cross-functional partners. Think critically and constantly evaluate our procedures. Collect feedback from the team to identify opportunities to improve performance and better optimise processes for the team, service, and global community.

Your expertise: 8+ years of progressive experience in a customer service or an operations role, with 5 years in a role directly managing staff & the employee lifecycle. Demonstrable experience in driving improved performance of teams as a line manager. Experience in the deployment of resources to manage real-time crisis situations, including managing high-severity/sensitivity cases and decision-making authority for losses. Experience in data analysis and reporting to identify performance trends, as well as developing and implementing performance management standards. Experience translating big-picture goals and strategy into implementable and concrete actions for your teams, including setting operational or functional targets or performance goals. Ability to work weekend days, holidays, and on-call required.

Your skills and competencies: Fluent in English and Japanese. Exceptional leadership and team management skills to manage a team of professionals. Comfort with conflict, giving and receiving feedback, and handling employee/Talent issues. Strong communication skills to collaborate with different stakeholders and manage sensitive cases, while remaining calm and poised under pressure. Organised and resourceful; able to juggle and multi-task, with an attention to detail and follow-through even in ambiguous situations. In-depth understanding of customer service operations and processes; able to translate that to your team. Strategic thinking and problem-solving abilities to evaluate procedures and identify opportunities for improvement. Ability to cascade with context and lead your team through changes. Exceptional coaching skills, you have high EQ and know how to tailor your feedback & communication style to meet the needs of your coachee or mentee. Cultural competency and a strong commitment to fostering diversity and inclusion within the team. Proficiency in various data analysis and reporting tools to track performance trends (Tableau, SQL, Excel, Google Sheets, etc.).

Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services, and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability-inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us

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You'll lead a high-performing team, shape and optimize our BlackLine environment, and design the controls infrastructure that will underpin a regulated bank. You'll serve as the subject matter expert across payment rails and partner relationships , and define what “best-in-class reconciliation” looks like at Mercury.

This role is for someone who pairs deep accounting rigor with strong operational instincts, systems thinking, and a genuine passion for building teams and scalable processes from the ground up.

Responsibilities:

• Own reconciliation integrity across customer transactions spanning multiple payment rails and account types
• Architect and implement the reconciliation structure for Mercury's de novo bank charter
• Design and operationalize a robust reconciliation controls framework aligned with regulatory expectations
• Lead and mentor a team of reconciliation analysts
• Drive strategy and optimization within our BlackLine environment and reconciliation tooling
• Use data to identify systemic improvements, eliminate manual processes, and enable automation at scale
• Translate partner bank requests into clear internal execution plans
• Partner cross-functionally with Engineering, Product, Accounting, Risk, and Data Science to build scalable infrastructure
• Feel confident when using data and intuition to make decisions in a fast-paced, ambiguous environment, while demonstrating curiosity and a growth mindset
• Be fully autonomous and find joy in driving efficiency

Requirements:

• 8+ years of experience in reconciliation, with at least 3+ years in banking, fintech, or reconciliation tooling environments
• Experience optimizing data flows and automating manual reconciliation processes
• Strong knowledge of payment rails including Fedwire, ACH, and card settlement and the reconciliation workflows they create
• Demonstrated ability to build and implement control frameworks
• Comfort collaborating across technical and non-technical stakeholders, including engineers and external partners
• Proven people leadership experience, with a focus on coaching and developing teams
• A builder mindset , energized by creating structure where it doesn’t yet exist
• Systems thinking, operational rigor, and a bias toward action

Total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Target new hire base salary ranges for this role are:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $207,800 - 259,800
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $187,000 - 233,800
• Canadian employees (any location): CAD 196,400 - 245,500

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As we scale quickly and bring on new reps, you will lead and develop a team of 8 to 10 quota-carrying AEs and coach them to drive real outcomes like deposit capture, card spend, and ongoing product adoption.

Responsibilities

• Lead a team of 8 to 10 full-cycle AEs through rapid growth and multiple ramp cohorts.
• Set the weekly plan for your team and keep everyone focused on the highest impact work.
• Provide daily coaching and build a culture of high standards, trust, and accountability.
• Run strong 1:1s, call coaching, and deal reviews that lead to clear behavior change in discovery, messaging, objections, and next steps.
• Set clear standards for what good looks like at Mercury across discovery, qualification, deal strategy, and follow-through.
• Strengthen pipeline creation habits across inbound and outbound. Coach AE self-prospecting while keeping tight alignment with SDRs.
• Keep deals moving by driving clear next steps, mutual action plans, and dates so deals do not stall.
• Coach beyond the close. Help reps win accounts that activate into deposit capture, spend, and ongoing product usage.
• Use reporting to track pipeline health, conversion rates, and leading indicators, then turn insights into practical coaching plans.
• Step in when needed to unblock progress, including deal support, momentum resets, and cross-functional coordination.
• Partner with Sales Leadership to set team strategy and build better workflows and tooling as we scale.
• Hire, onboard, and ramp new AEs. Set clear expectations early and coach to consistent execution.

Requirements

• 7+ years of sales experience with a consistent track record of hitting targets.
• 3+ years of people management experience leading quota-carrying AEs.
• Demonstrated success developing talent through hands-on coaching (call coaching, deal reviews, 1:1s, clear standards).
• Strong operational discipline and comfort using data and reporting to guide coaching and execution.
• Comfortable with sales tech like Salesforce and Salesloft (or similar).
• A bachelor’s degree or equivalent practical experience.
• Genuine interest in fintech and helping founders and finance teams run better financial operations.
• Experience selling to founders and finance teams (controllers, finance managers, heads of finance) is a plus.

Total Rewards Package

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Target New Hire Base Salary Ranges

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $257,900 - $322,400
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $232,200 - $290,200

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You will have a primary focus on the LATAM region, partnering with key departments across the organization and supporting global HR programs where needed. This role is based out of São Paulo, Brazil, and is a full-time position where it is required to come into our office at complexo JK Iguatemi (2-3 days/week).

Job Responsibilities:

• Partner with business teams as their primary HR contact, coaching managers and supporting the full employee lifecycle in close collaboration with the broader People team to maximize engagement and business execution.
• Focus on manager coaching, organizational design, change leadership and communication, and talent management.
• Influence business and talent initiatives that support short- and long-term goals, including driving practices that enable high performance and operational excellence.
• Recommend, develop, and implement HR processes to further scale the business as we grow.
• Provide counsel and guidance on employee relations situations with sound judgment and a people-first approach.
• Lead core HR processes including performance calibration, compensation review cycles, and promotions.
• Drive practices that increase employee engagement and satisfaction across the region.
• Model and actively reinforce Jeeves' cultural values in all aspects of the role.
• Oversee and manage on-site events in São Paulo, while collaborating with Country Managers in Mexico and Colombia to coordinate local office activities.

Requirements:

• 5+ years of experience in an HRBP role, or an equivalent combination of HRBP and HR Generalist experience.
• Bachelor's degree in HR, Psychology, Business, or a related field.
• Excellent communication skills, including effective facilitation, active listening, and clear written communication.
• Strong analytical thinking, problem-solving, and decision-making capabilities.
• Effective coaching skills, solid business acumen, and the ability to influence colleagues at all levels of the organization.
• Knowledge of HR programs and practices, including applicable employment laws and regulations across the LATAM region.
• Fluent in English and Portuguese. Jeeves is a global company and English is our internal language across regions. Spanish is a plus.
• Agile and able to adapt quickly in a fast-moving, evolving environment.
• Collaborative, team-oriented, and low-ego approach to getting things done.

AI Competency Requirements:

• Comfortable using AI productivity tools (e.g., Claude, ChatGPT, Copilot) to support day-to-day work , including drafting communications, building frameworks, synthesizing data, and accelerating research.
• Able to critically evaluate AI-generated outputs, understanding common limitations such as factual errors, bias, and gaps in legal or regional context.
• Working knowledge of data privacy considerations when using AI tools in an HR context, including appropriate boundaries around employee data.
• Experience or genuine interest in applying AI to HR workflows such as job description writing, interview guide development, engagement survey analysis, and manager communications.
• Proactively identifies opportunities to reduce manual, repetitive work through AI so that more time can be spent on strategic and human-facing priorities.
• Committed to responsible, human-centered AI use , ensuring that AI augments rather than replaces human judgment in hiring, performance, and employee relations decisions.
• Stays current on developments in AI tools and their application in HR, including awareness of relevant regulatory considerations in the LATAM region.

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Responsibilities

• Oversee all aspects of property operations, ensuring the highest levels of guest satisfaction, profitability, and efficiency
• Develop and implement strategies to optimize revenue, occupancy, and distribution across various channels, working closely with the Distribution Manager and Revenue Management team
• Lead and mentor a team of hospitality professionals, fostering a culture of excellence, empowerment, and continuous improvement
• Collaborate with Assistant Managers to develop and deliver personalized, memorable experiences for our guests, driving engagement and loyalty
• Manage property finances, including budgeting, forecasting, and expense control, to ensure the property meets or exceeds financial targets
• Oversee the maintenance and upkeep of the property, working with the maintenance team to ensure all facilities, amenities, and guest rooms are in excellent condition
• Build and maintain strong relationships with key stakeholders, including property owners, corporate housing providers, and local community partners
• Ensure compliance with all company policies, procedures, and quality standards, as well as local, state, and federal regulations
• Analyze performance metrics and guest feedback to identify areas for improvement and implement solutions to drive results
• Stay up-to-date on industry trends and best practices, continuously seeking opportunities to innovate and enhance the guest experience

Ideal Background

• 7-10+ years of experience in hospitality management with a proven track record of success in leading properties with multiple asset classes (hotel, F&B, retail etc)
• Strong business acumen with expertise in revenue management, distribution, and financial management
• Exceptional leadership and coaching skills with the ability to build, motivate, and develop high-performing teams
• Excellent communication and interpersonal skills with the ability to build and maintain relationships with guests, colleagues, and partners
• Analytical and problem-solving skills with the ability to use data and insights to drive decision-making and continuous improvement
• Proficiency in Microsoft Office Suite and experience with property management systems and revenue management software
• Flexibility to work evenings, weekends, and holidays as needed

Additional Information Benefits • Comprehensive benefits package (Medical / Dental / Vision / Disability / Life) • Paid time off and 13 paid holidays • 401(k) retirement plan • Healthcare and Dependent Care Flexible Spending Accounts (FSAs) • Access to HSA-compatible plans • Pre-tax commuter benefits • Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings

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You won't wait for assignments,you'll identify the highest-leverage problems facing our engineering organisation and own them end-to-end. You'll deliver multi-quarter initiatives that span teams and functions, facilitate tough prioritisation and technical direction decisions, and establish processes that multiply the effectiveness of everyone around you.

This role requires someone who combines technical depth with strategic vision, thrives in ambiguity, and has a proven track record of turning complex, open-ended challenges into executable programs that move the business forward.

We have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the Technical Program Manager role:

Technical Skills:

• Evaluate technical architectures and system designs across teams, identifying risks and trade-offs while ensuring programs are built on sound technical foundations; leverage your engineering background to stay close to implementation details, challenge assumptions, and maintain credibility with senior engineers

• Identify when projects need course correction or are technically infeasible, applying deep technical judgment to influence direction and keep initiatives on track

Complexity and Impact of Work:

• Lead multi-quarter programs spanning multiple teams with area-wide or org-wide impact, establishing clear roadmaps and aligning stakeholders on technical direction and delivery milestones,often under tight deadlines with significant consequences of failure or requiring novel solutions to ambiguous problems

• Proactively identify high-leverage opportunities across the engineering organisation and act on them; facilitate difficult prioritisation decisions and technical tradeoffs, balancing long-term vision with immediate business needs

Organisational Knowledge:

• Maintain a holistic view of engineering and company goals, using judgment to optimise for the wider organisation rather than locally optimal outcomes; anticipate challenges and influence technical direction across teams to execute on your vision, even when facing potential misalignment

• Understand the needs and constraints across engineering and business teams, identifying gaps in capabilities, processes, or tooling and working with partner teams to prioritise their development

Communication and Influence:

• Build deep cross-functional relationships and facilitate the right conversations to reach decisions despite conflicting viewpoints; tailor your message across audiences,from engineers to executives,presenting clearly and concisely at the right level of detail

• Exercise influence without over-leveraging your position; disagree and commit when necessary to move critical priorities forward, creating alignment even in challenging organisational dynamics

You may be a fit for this role if you have:

• 5+ years in technical program management with demonstrated progression into leading large, ambiguous initiatives that span multiple teams and quarters

• Strong software engineering foundation,you've built systems, understand technical architecture, and can engage credibly with senior engineers on implementation details

• Track record of proactively identifying high-impact opportunities, defining the strategy to address them, and driving execution without waiting for direction

• Proven ability to facilitate tough decisions: helping teams reprioritise work, recommending when to end projects that aren't working, or influencing technical approaches when necessary

• Experience introducing org-wide processes or changes, building the business case, and driving adoption across teams

• Demonstrated ability to operate in highly ambiguous environments, defining both the problem and the solution when the path forward is unclear

Although not a requirement, bonus points if:

• Experience in fintech, financial services, or highly regulated environments where compliance and security are critical

• Track record of mentoring or coaching other TPMs or engineers, spreading knowledge through talks, blog posts, or documentation

• Proficiency in scripting or programming (Python, Go, JavaScript) to prototype solutions or build tooling when needed

• You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :

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Key responsibilities include designing and delivering tailored training programs for ARs, addressing foundational sales skills and industry-specific strategies. You will also provide continuous coaching on sales techniques, customer engagement, and leveraging Salesforce tools to drive efficiency. Furthermore, you will conduct regular 1:1s and team reviews to assess AR progress, provide actionable feedback, and celebrate successes.

As the primary bridge between AR teams and local/regional leadership, you will ensure alignment on business priorities. You will drive strategic growth initiatives, including new customer acquisition and expansion into whitespace opportunities. Finally, you will maintain accurate records of team activities, customer interactions, and sales opportunities to support data-driven decision-making.

In this role, you will accelerate regional revenue growth by empowering the AR sales team to exceed quotas and drive customer satisfaction. You will shape the future of Synopsys' sales culture by developing talent and fostering collaboration across local and global teams. You will enhance operational excellence through precise forecasting, data-driven strategies, and compliance with ethical sales practices. You will expand Synopsys' footprint by implementing innovative growth initiatives and leading targeted campaigns against competitors. You will promote adoption of key metrics such as MYL and pipeline velocity, aligning team performance with corporate objectives. You will establish Synopsys as a trusted partner in the region by building strong relationships and delivering success stories. You will contribute to the company's vision by aligning sales strategies with emerging market trends and customer needs.

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Key Responsibilities:

• Enable channel partners within the EMEA region to effectively sell Synopsys and ANSYS products, championing sales channel principles and best practices.

• Establish and nurture productive relationships with key partner personnel, ensuring alignment of priorities between Synopsys, ANSYS, and channel partners.

• Lead annual joint business planning sessions and regular quarterly reviews to track performance, identify corrective actions, and uncover growth opportunities.

• Drive awareness and adoption of channel programs, including deal registration, certification, demand generation, incentives, and compliance with program rules.

• Coordinate and provide targeted support, training, and coaching to elevate partner skills in sales, technical expertise, marketing, and order management.

• Assist partners with pipeline development, focusing on sustainable and profitable business growth across the region.

• Resolve partner issues promptly, including pricing, discounting, special offers, channel conflicts, and customer concerns related to software performance.

• Develop and expand relationships with ANSYS Solution Partners for co-marketing initiatives, enhancing demand generation with hardware, software, services, and academic partners.

• Analyze regional business trends, industry developments, and competitor activities to inform market coverage strategy and go-to-market models.

• Ensure channel partners' compliance with all programs and agreements, maintaining high standards of performance and integrity.

Requirements:

• Bachelor's degree in technical, engineering, business, or a related field (MBA preferred).

• 6+ years of successful sales experience, including key account management and indirect channel account management within the software industry.

• Proven track record in managing and developing indirect sales channels for high-tech products.

• Strong analytical and strategic planning skills, with experience in business trend analysis and market data interpretation.

• Advanced communication and coaching skills to effectively train and support partners.

• Awareness and understanding of engineering design processes and deployment of PLM/simulation tools in manufacturing and process industries.

• Ability to travel up to 50% within the region.

Preferred Qualifications:

• MBA or advanced degree in business or a related field.

• Experience working in a fast-paced, dynamic environment with multiple priorities and deadlines.

• Strong knowledge of sales channel principles and best practices.

• Familiarity with ANSYS products and solutions.

• Experience working with international teams and customers.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

This is a remote position with occasional travel required. The ideal candidate will have a strong background in sales and channel development, with experience working in a fast-paced, dynamic environment. They will be able to develop and execute channel sales strategies to drive business growth and market expansion for Synopsys and ANSYS products.

If you are a motivated and results-driven individual with a passion for sales and channel development, please submit your application for this exciting opportunity.

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We currently have 614 open roles

At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content.

You are a driven and strategic sales professional with a passion for technology and engineering solutions. You thrive in dynamic, collaborative environments and are motivated by the challenge of connecting innovative products with customer needs. With a strong background in technical sales or consulting, you understand both the business and technical aspects of complex solutions, and you are adept at translating technical features into tangible business value.

Directing and supporting collaborative sales efforts to grow Safe Systems solutions within the Systems BU product line, focusing on SCADE, TPT, medini, STK, SAM & ModelCenter products. Performing product sales activities for new and renewal business across Central Europe, managing assigned accounts to exceed revenue objectives. Partnering with field and enterprise sales teams, as well as channel partners, to develop and execute strategies that drive product and service revenue as part of an overall account strategy. Facilitating communication between sales and technical teams regarding product capabilities, success stories, and winning strategies. Establishing, developing, and maintaining business relationships with current and prospective customers to generate new business opportunities. Participating in industry shows and conventions to showcase Synopsys solutions and engage with key stakeholders. Creating and leading advanced solution presentations tailored to customer needs, highlighting Synopsys' advantages over competitors. Coordinating and organizing technical support for demos, proof-of-concepts, evaluations, and training. Collaborating with team members to develop effective written proposals, quotations, and value propositions for customers. Providing client feedback to product development and marketing teams to inform future enhancements.

Drive growth and profitability for Synopsys' Safe Systems product portfolio in Central Europe. Empower customers to achieve their engineering and business objectives through cutting-edge solutions. Strengthen Synopsys' market position by articulating clear value propositions and building lasting client relationships. Promote innovation and adoption of advanced technologies across industries. Enhance Synopsys' reputation as a trusted advisor and technology leader in the engineering and software space. Support cross-functional teams by providing valuable customer insights and feedback for continuous product improvement. Champion collaborative sales strategies that integrate technical and commercial expertise for maximum impact. Contribute to the success of industry events, expanding Synopsys' reach and influence.

Bachelor's degree in technical, engineering, business, or related field with 6+ years of sales or consulting experience in engineering/technology applications (or 8+ years with proven track record). Fluency in English and the local language of the territory (Germany). Strong knowledge of Synopsys products/services and pricing practices. Understanding of product market positioning and engineering analysis concepts. Proficiency in sales fundamentals and ability to develop effective proposals and value propositions. Ability to work independently and collaboratively across multiple teams and hierarchies. Strong executive presentation, persuasion, and coaching skills. Willingness to travel up to 50% within the territory.

Strategic thinker with a proactive approach to problem-solving. Excellent communicator and presenter, comfortable engaging with executives and technical stakeholders. Collaborative team player with strong networking and relationship-building skills. Organized, detail-oriented, and able to manage multiple priorities effectively. Adaptable and resilient, thriving in fast-paced environments. Passionate about technology and committed to continuous learning and improvement.

You'll join a dynamic sales team within Synopsys' Systems Business Unit, dedicated to advancing Safe Systems solutions across Central Europe. The team is a diverse group of professionals collaborating closely with technical, marketing, and product development experts. Together, you drive innovation, share success stories, and strategize to deliver superior value to customers. The environment is supportive, high-energy, and focused on growth, with opportunities to learn from and contribute to a global network of peers.

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process

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We currently have 614 open roles

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Account Executive

United States Off-siteSave

Category: SalesRemote Eligible YesHire Type: Employee

Job ID 16651Base Salary Range $152000-$228000Date posted 03/29/2026

We Are:

At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation.

You Are:

You are a dynamic, results-driven sales professional with a deep passion for technology and the power it holds to transform industries. You thrive in fast-paced environments where building meaningful relationships and uncovering customer needs are at the heart of every interaction. With a proven track record of exceeding sales targets, you are adept at navigating complex sales cycles, engaging with both technical and executive stakeholders, and translating technical solutions into business value. Your expertise enables you to identify opportunities, create tailored strategies, and execute with precision, ensuring consistent pipeline growth and customer satisfaction. You are proactive and autonomous, yet highly collaborative, leveraging your strong networking skills to drive new contacts and foster lasting partnerships. You bring a consultative approach to sales, always seeking to understand the unique challenges your clients face, and positioning solutions that deliver measurable ROI. You are comfortable with ambiguity, resourceful in overcoming obstacles, and persistent in pursuing new business. As a mentor, you inspire and coach others, sharing your knowledge and fostering a culture of excellence. Fluent in English (and local language), you are ready to travel up to 50% regionally, embracing every opportunity to engage with clients and colleagues. You value diversity, equity, and inclusion, and bring a positive, growth-oriented mindset to every endeavor.

What You’ll Be Doing:

• Establishing, developing, and maintaining business relationships with current and prospective customers within your assigned territory.

• Managing renewal business and generating new business to achieve or exceed revenue objectives.

• Creating and executing long-term strategies to grow account usage and transform customers into strategic partners.

• Delivering impactful sales presentations that clearly articulate the value of Synopsys solutions, using metrics and proof points tailored to customer needs.

• Building relationships with business leaders and customer executives, positioning them as champions for Synopsys solutions.

• Coordinating sales efforts across marketing, account teams, sales management, legal, and technical services groups globally.

• Developing effective written proposals/quotations that address customer requirements and maximize value for both parties.

• Maintaining comprehensive account plans highlighting opportunities for growth and value.

• Researching and expanding into new customer groups and markets, leveraging trade shows, conventions, and seminars.

• Completing administrative tasks including quotation generation, order processing, contract preparation, and accurate Salesforce data entry.

• Staying abreast of new and existing products/services to drive sales efforts and relay customer feedback to product development.

• Coaching and mentoring earlier-career sales professionals within the team.

The Impact You Will Have:

• Accelerate sales growth and revenue achievement for Synopsys engineering simulation products and solutions.

• Enable customers to innovate and optimize their product development processes through strategic adoption of Synopsys technology.

• Transform customer relationships from transactional to strategic partnerships, fostering long-term loyalty and advocacy.

• Drive market penetration and expand Synopsys’ footprint in key industries and territories.

• Deliver insights and feedback that inform product development and enhance the customer experience.

• Champion cross-functional collaboration, ensuring seamless delivery and customer satisfaction across teams.

• Contribute to a positive, inclusive team environment by coaching and developing peers.

• Represent Synopsys at industry events, increasing brand visibility and generating new business opportunities.

What You’ll Need:

• Bachelor’s degree in technical, engineering, business, or related field with 6+ years of relevant experience, or 8+ years of related experience.

• Demonstrated track record of overachievement in technical sales positions.

• Ability to manage multiple opportunities and priorities while tracking progress efficiently.

• Autonomous, proactive approach with the ability to navigate complex sales and customer issues independently.

• Strong networking skills for driving new contacts and maintaining robust business relationships.

• Leadership and collaboration skills, with experience coaching and mentoring others.

• Fluency in English and the local language of the territory.

• Willingness and ability to travel up to 50% regionally.

• Knowledge of Synopsys products/services and pricing practices is a plus.

• Understanding of engineering analysis and technology highly preferred.

• Proficiency in sales fundamentals and execution of core sales pillars.

• Excellent problem-solving, communication, organizational, and executive presentation skills.

Who You Are:

• Resourceful, self-motivated, and proactive.

• Excellent communicator and relationship builder.

• Collaborative team player who thrives in diverse environments.

• Strategic thinker with strong analytical skills.

• Adaptable to changing priorities and complex challenges.

• Customer-focused, with a consultative approach to sales.

• Inspirational mentor and coach to peers.

The Team You’ll Be A Part Of:

You’ll join a high-performing Sales team dedicated to driving growth for Synopsys’ engineering simulation solutions. The team is passionate about empowering customers, collaborating across functions, and delivering world-class experiences. You’ll work closely with marketing, technical experts, account managers, and leadership to develop and execute strategies that expand Synopsys’ market reach and foster innovation. The culture is inclusive, supportive, and committed to professional growth and shared success.

Rewards and Benefits:

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

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You will be a dynamic and inspiring business manager, coaching and supporting your team to achieve sales and operational goals. You will be able to attract and develop top talent, providing training and development opportunities to ensure they have the skills and knowledge needed to succeed.

Your responsibilities will include:

• Preparing and delivering weekly and monthly productivity reports to the Field Sales Manager
• Contributing to sales success by motivating the team to achieve daily and monthly performance targets
• Leading and motivating a team of sales associates through personal performance reviews, events, and line management
• Creating and managing monthly duty rosters, budgets, and payroll forecasts, taking into account economic conditions
• Working with trade partners and senior stakeholders, ensuring compliance with brand guidelines and procedures
• Monitoring stock levels by managing sales, audits, and inventory analysis to advise the Field Sales Manager proactively
• Managing personnel, including talent management and succession planning for the team
• Handling complex HR issues, adhering to company policies and procedures, and seeking guidance when necessary
• Managing end-to-end recruitment processes in-store, proactively recruiting top talent, and creating a magical application experience for all interested candidates
• Identifying training needs for the team in collaboration with the Field Training Manager, providing feedback on progress in areas with development potential
• Driving performance metrics in your area to achieve market-leading results and maintain top position
• Ensuring exceptional customer experiences by incorporating the magical service methodology and promoting brand awareness through building lasting emotional connections with customers
• Managing your own counter metrics and necessary steps to manage future risks and opportunities
• Planning the calendar year, considering the introduction of new products and the impact of activities/market trends from the previous trading year
• Taking an entrepreneurial approach by proposing plans, events, and other initiatives to drive business success
• Adhering to hygiene and safety regulations at work
• Maintaining a flawless appearance and inspiring team members to show their best side

Benefits:

• We offer a structured induction program – Charlotte's Magic Academy. This exclusive and individually tailored induction will train all the skills you need to create exceptional customer experiences. In the first months of employment, it will be supplemented by further training seminars. Thanks to the focus on the sector-specific art and trade, you will gain a comprehensive understanding of our standards in the areas of makeup artistry and service.
• Structured career development – our experts from the industry will support you and explore your learning potential and career goals together.
• You will receive our incredible product launches exclusively before everyone else – and not just that, after completing the Charlotte's Magic Academy, you will even receive a complete Charlotte Tilbury look so you can perfectly represent the brand.
• And many more fantastic benefits such as life insurance, free birthdays off, sales incentives for the team, and much more

We at Charlotte Tilbury love what we do, and we want to be the best at it. Dare to dream, make it happen, break the rules – join us on our revolutionary journey and challenge the status quo of the beauty industry. WE'D LOVE TO HAVE YOU JOIN OUR DREAM TEAM! APPLY NOW!

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Your responsibilities will also include creating a magical customer experience by building genuine emotional connections with customers, owning your store statistics, and determining the steps needed to control future risks and opportunities. You will think outside the box with your calendar-year plan, taking into account new product launches and the consequences of the previous year's activity/market. You will demonstrate a clear understanding of entrepreneurship by proposing plans, events, and other activities to achieve commercial success.

You will also be responsible for managing stock levels through sales, audits, and inventory counts, analyzing all available information to provide proactive advice to the Field Sales Manager. You will manage personnel planning, continuous talent management, and succession planning for your team. You will handle complex HR issues in accordance with the company's HR policy and procedures, and seek advice and guidance when necessary.

You will claim ownership of the entire recruitment process in your store, proactively seeking out exceptional talent and providing all applicants with a magical experience. You will determine the training needs of your team in collaboration with the Field Training Manager and provide feedback on areas for improvement. You will stimulate your business KPI performance and build on it to achieve leading results and remain number one, including growth.

You will ensure that the best customer experience is delivered by embedding the methodology of magical service and building brand awareness by creating lasting emotional connections with customers. You will own your store statistics and determine the steps needed to control future risks and opportunities. You will work in a hybrid environment, with some remote work options.

We offer a structured induction program, Charlotte's Magic Academy, which trains you for all aspects of the role you will need to succeed in delivering a counter business manager experience. During your first months in the role, you will also receive follow-up training. The training is focused on craftsmanship and commerce, and you will gain a full understanding of our craftsmanship and expectations regarding service.

We also offer a structured career development program, where our team of sector experts will support and work with you to explore your learning potential and career goals. You will receive exclusive product launches, a full Charlotte Tilbury look after completing Charlotte's Magic Academy, and other fantastic benefits such as a life insurance policy, free birthday off, team sales bonuses, and more.

At Charlotte Tilbury, our mission is to enable everyone in the world to be the best version of themselves. We support this by encouraging and welcoming people with different backgrounds, voices, opinions, and perspectives to join our growing global workforce. By doing so, we can better serve our communities, customers, employees, and candidates participating in our recruitment process.

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Key Responsibilities:

• Drive business results in the store to meet and exceed targets and performance metrics
• Support the Business Manager in setting individual and team sales targets and communicate with Retail Artists to achieve business goals
• Lead by example to promote exceptional customer service and customer experience
• Coach and provide feedback to the team to ensure they meet Charlotte Tilbury's standards in service and make-up artistry
• Utilise every opportunity to extend the exceptional customer service beyond the in-store experience and expand the customer database for direct marketing purposes
• Implement individual and team development plans, conduct regular evaluations to promote mutual feedback and coaching
• Develop a positive and collaborative team culture in the store through team meetings and a partnership leadership style
• Recognise and highlight outstanding performances
• Drive entrepreneurial activity by proposing plans, events, and other initiatives to drive business success
• Ensure impeccable visual merchandising, cleanliness of the counter, and hygiene standards
• Maintain a flawless appearance and inspire team members to showcase their best selves

Benefits:

• 29 days' holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Ongoing support and genuine growth opportunities
• Receive new products prior to launch
• Employee discounts
• Internal competitions with a chance to win

Our Mission:

At Charlotte Tilbury, we aim to empower every person on the planet to be the best version of themselves. We achieve this by welcoming people with diverse backgrounds, voices, opinions, and perspectives into our growing global team. By doing so, we can better serve our communities, customers, employees, and candidates who participate in our hiring process.

WE WOULD BE DELIGHTED TO WELCOME YOU TO OUR DREAM TEAM... APPLY TODAY!

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We are looking for a Retail Program Lead-S4/HANA-Senior Role to join our team. As a Retail Program Lead, you will be responsible for leading complex SAP enabled business transformation programs from inception to completion. You will manage and motivate geographically distributed teams, including multi-vendor and complex client organizations.

The Role

• Lead complex SAP enabled business transformation programs from inception to completion & leads the Customer Engagement journey from Business Case definition to adherence.
• Manage and motivate geographically distributed teams, including multi-vendor and complex client organizations.
• Develop and implement well-structured program delivery frameworks that ensures adherence to a Fit-To-Standard solution adoption
• Collaborates with and steers IT, business, and change management teams to ensure program success.
• Maintain strong working relationships with stakeholders at all levels across IT and Business
• Demonstrates thought leadership and deep expertise in one of the key Industries like Consumer Products, Retail, Logistics

Requirements

• Experienced in leading challenging business transformation programs with proven program level delivery record across full lifecycle SAP programs.
• Proven Industry experience in key Industries like Consumer Products or Retail or Logistics in Program Leadership Capacity
• 12-15 years of consulting experience.
• Demonstrated expertise to sell and deliver Programs of >$10mn in a multi-geographic setup.
• Proven ability to deliver under challenging circumstances delivering to time, cost, and quality and within budget.
• Ability to challenge the status-quo internally or with the client in landing a Fit-To-Standard and harmonised solution.
• Possess at least one experience in developing or supporting a Business Case for a S/4 enabled business transformation Program.
• Must possess at least one domain background within the SAP space (i.e. Finance, Supply Chain, Mfg, Logistics etc)
• Ability to lead teams in complex environments that include multi-vendors, complex client organization structures, and geographically distributed teams.
• Experience of collaborating with global teams and a track record of leading teams of consultant based locally and remotely.
• In depth knowledge of how to set up programs for success including IT, Business and Change components.
• Ability to define well-structured program delivery frameworks and apply these practically.
• Outstanding communication skills (verbal and written) and presentation skills, with the ability to influence C-Level stakeholders within client organizations.
• Ability to lead teams to prepare large proposals and program plans, facilitate leverage differentiators (e.g. specific consulting frameworks, etc.).
• Ability to articulate value-based propositions, own and review program financials, and lead proposal presentations to create a compelling proposition for clients.
• Substantial proven experience working in client facing consulting roles.
• Proven project and program delivery track record across multiple full lifecycle SAP programs, including multi-country rollouts of significant size, scope and complexity for ECC and S/4 HANA
• Experience in global delivery and working with offshore resources.
• Experience in mentoring and coach consulting resources.
• Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences
• Project-related mobility/willingness to travel

Benefits

Infosys Consulting - Europe offers a range of benefits to its employees, including industry-leading compensation and benefits, top training and development opportunities, and a culture that is inclusive and entrepreneurial.

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The Role

We are looking for an ERP/SAP Program Lead to lead complex SAP business transformation programs from inception to completion. As an ERP/SAP Program Lead, you will be responsible for ensuring successful delivery of programs within budget, on time, and to quality standards. You will manage and motivate geographically distributed teams, including multi-vendor and complex client organizations. You will develop and implement well-structured program delivery frameworks. You will collaborate with IT, business, and change management teams to ensure program success. You will maintain strong working relationships with stakeholders at all levels.

Requirements

You have a broad business skill set including stakeholder management, problem-solving, and resilience. You have substantial proven experience (10 years plus) working in client-facing consulting/contracting roles. You have a proven project and program delivery track record across multiple full lifecycle SAP programs, including multi-country roll-outs of significant size, scope, and complexity for ECC and S/4 HANA. You have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences. You have excellent interpersonal skills and strong written and verbal communication skills in country's official language(s) (C2 proficiency) and English (C2 proficiency), project-related mobility/willingness to travel. You have the ability to lead teams to prepare large proposals and program plans, facilitate leverage differentiators (e.g., specific consulting frameworks, etc.). You have the ability to articulate value-based propositions, own and review program financials, and lead proposal presentations in order to create a compelling proposition for clients. You have experience in global delivery and working with offshore resources. You have experience in mentoring and coaching consulting resources.

The Team

Our ERP practice helps some of the largest global firms and most recognizable brands deliver value and business transformation enabled by digital ERP solutions and services. Our ERP services covering strategy, implementation, and innovation help clients deliver true value and achieve their transformation agenda.

Benefits

We offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal ambitions. Curious to learn more? We'd love to hear from you.... Apply today!

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Key Responsibilities

• Lead, support, and motivate your team to ensure the highest service standards in Security, Cleaning, and Waste Management.
• Develop yourself and your team through ongoing training, coaching, and mentorship.
• Foster a positive and inclusive work environment, ensuring all team members feel valued and respected.
• Ensure smooth daily operations by effectively prioritizing and delegating tasks according to business, team, and individual needs.
• Maintain excellent customer service, ensuring visitors experience a safe, clean, and welcoming environment.

Key Attributes & Skills

• A passion for customer service, ensuring our customers are at the heart of everything we do.
• Previous front-line leadership experience in either Housekeeping or Security.
• Ability to develop and inspire team members, supporting their professional growth.
• A clear and articulate communicator, capable of engaging effectively with colleagues, management, and customers.
• Strong decision-making and task prioritization skills, maintaining efficiency and high service levels.
• A professional and proactive approach to problem-solving and conflict resolution.

Benefits

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:
  • Perks: discounts, gift cards, cashback, and exclusive offers
  • Life: Search for resources and tools on topics ranging from family and life to health, money and work
  • Support: Online chat or telephone service for urgent support in a crisis

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We're hiring a Senior Client Growth Advisor to lead high-impact drop-in sessions with multiple clients at once, providing direct, implementation-focused guidance across offer, outbound, pipeline, and execution.

Responsibilities

1. Lead High-Impact Drop-In Sessions

Host live Zoom sessions where multiple founders join for tactical, real-time guidance. Rapidly understand each business context and diagnose what actually matters. Keep sessions structured, decisive, and outcome-driven (no theory loops). Ensure every client leaves with clear decisions, priorities, and next steps.

2. Act as a Principal Advisor to Founders

Advise on offer, niche, positioning, and go-to-market strategy. Help founders choose one primary acquisition method and commit to it. Challenge assumptions, reframe thinking, and reset expectations when needed. Balance directness with trust - clients feel guided, not sold to.

3. Cold Email & Outbound Strategy Leadership

Review and troubleshoot outbound systems live (copy, targeting, volume, sequencing). Explain trade-offs clearly: speed vs brand, volume vs intent, short vs long-term gains. Use lived experience to simplify decisions and avoid overengineering. Align outbound strategy with realistic revenue timelines.

4. Translate Strategy Into 90-Day Execution

Anchor each client to a clear 30–90 day roadmap tied to revenue outcomes. Convert strategy into weekly execution priorities. Set explicit boundaries on what the client owns vs what the platform/team delivers. Reinforce accountability without micromanagement.

5. Multi-Client Context Switching & Internal Alignment

Confidently manage multiple clients within a single session. Capture decisions, blockers, and commitments cleanly. Hand off clear notes to internal teams to reduce friction and rework. Act as a signal amplifier between clients and delivery teams.

Requirements

• 3–5+ years building, running, or advising agencies or service businesses
• Fluent English is a MUST
• Direct experience closing deals yourself (not just managing sales teams)
• Deep familiarity with cold email / outbound as a growth channel
• Strong consultative communication - you can challenge clients and maintain trust
• High executive presence on video calls
• Comfortable screensharing, reviewing funnels, websites, LinkedIn profiles live
• Excellent English (spoken & written), clear and concise

Nice to Have (Preferred)

• Former agency owner, co-founder, or senior consultant
• Background in SaaS, AI, B2B services, or performance marketing
• Experience coaching founders or leading peer-style sessions
• Familiarity with tools like Instantly, Apollo, HubSpot, GoHighLevel, etc.
• Experience working with North American clients

What Success Looks Like

• Clients leave sessions with clarity, not overwhelm
• Marketing method confirmed and committed to
• Expectations aligned across client, advisor, and internal teams
• Reduced confusion, fewer escalations, faster execution
• Founders trust your judgment and come prepared

Benefits

• Operate at the front line of AI-powered business building
• Work directly with ambitious founders globally
• Apply real-world experience - not theory or scripts
• Fully remote, senior-level role with autonomy and ownership
• Founder-led environment that values judgment over bureaucracy

Application Process

Please include:

• A 2-minute Loom: your biggest B2B or agency win and how you drove it
• CV or LinkedIn profile
• One short paragraph on the hardest revenue or growth problem you've solved

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About the Role

As an Associate Partner - Financial Services, you will provide strategic leadership to drive the sale of transformation engagements within the banking sector. You will lead the delivery of large-scale transformation programs across both business and technology domains, demonstrating strong domain expertise across Retail Banking, Commercial Banking, Digital Banking, and AI-driven propositions.

Key Responsibilities

• Provide strategic leadership to drive the sale of transformation engagements within the banking sector.
• Lead the delivery of large-scale transformation programs across both business and technology domains.
• Take full accountability for consulting revenues and operating margins for assigned key accounts.
• Act as a trusted advisor to clients, offering guidance across relevant market segments.
• Manage business development activities within key accounts to ensure Infosys Consulting is well positioned to deliver high-quality services.
• Strengthen Infosys Consulting's presence in major accounts while expanding relationships across additional existing clients.
• Contribute to proposal development, highlighting the Infosys Consulting value proposition, key differentiators, and winning themes.
• Provide leadership and mentorship to subordinate managers, supporting their career growth through coaching, counselling, performance development, and ongoing guidance.

Requirements

• Prior leadership experience within a services organization, guiding both direct and matrixed teams while ensuring client satisfaction.
• Extensive networks, industry relationships, and thought leadership engagements (conferences, forums, publications, etc.).
• Ability to operate comfortably at senior levels within complex organizations, building credibility, trust, and strong client rapport.
• Proven track record of selling and delivering consulting and technology services, meeting business objectives in large, rapidly evolving corporate environments.
• Expertise in technology domains, aligning functional areas with business requirements to support organizational vision.
• Strong, engaging presentation skills to large audiences with confidence and clarity.
• Collaborative, hands-on leadership style, setting the tone by example.
• Passion for disruptive innovation and transformative ideas.
• Mature interpersonal and influencing skills, especially when working with senior client stakeholders.
• Commitment to elevating the Infosys brand through continuous personal and professional development.
• Willingness and ability to travel extensively as required.

Why Join Us?

For the right talent that want to be part of a diverse team, innovation-driven practice and a high-performance culture, we offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal ambitions.

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Business unit overview:

UK Wealth advisory is a key client business within BlackRock, responsible for the sales and distribution of the breadth and depth of BlackRock’s platform, technology and products. The business is dedicated to selling our active, index, multi-asset and private markets capabilities, alongside activating our market leading portfolio analytics technology, provided by Aladdin Wealth Technology.

Job purpose:

This senior role is critical to delivering the business’s long-term commercial ambitions in the UK Wealth Advisory market. Operating in a dynamic, high-growth part of the business, the VP will lead and elevate the effectiveness of the tele-sales function while maintaining an active sales remit. In particular, the VP will promote the use of AI powered leads, our CRM technology and Portfolio 360 in day-to-day sales team activities.

The individual will be responsible for generating and activating sales opportunities through telephone-based prospecting, deepening adviser relationships, and driving adoption of BlackRock’s product and technology capabilities. In addition, the VP will coach, mentor and develop a team of sales professionals, shaping the team’s performance culture and capability.

Success in this role requires strong commercial acumen, leadership maturity, and the ability to thrive in a fast-paced environment with a proven ability to integrate technology in the daily sales routine. As part of the onboarding process rigorous training will be provided to deepen tech-enabled sales techniques and portfolio analysis tools.

Key responsibilities:

In this role, you will:

• Coach, develop and lead a team of tele-sales professionals, providing ongoing skills development, training, and performance feedback.

• Set clear activity expectations, monitor performance against KPIs, and drive continual improvement in both sales impact and quality of client engagement.

• Carry out telephone-based calls to prospects, confidently opening conversations that generate or activate qualified sales opportunities.

• Proactively build great relationships with advisors to drive sales in BlackRock products, adoption of technology tools and activating product and marketing campaigns.

• Promote best practice and strong adoption and use of portfolio analytics tools e.g. Portfolio 360 and analytics, CRM, and digital platforms, raising overall tech-fluency within the team.

• Maintain deep knowledge of BlackRock’s products, market views, and sales strategies, and ensure the team continuously develops this knowledge base.

• Ensure rigorous record-keeping, pipeline management, and reporting standards.

Skills & qualifications

• 4+ years of relevant experience in telephone-based sales, business development, or adviser-facing roles; financial services or asset management experience a plus.

• Proven track record of exceeding sales KPIs and driving commercial outcomes in a high-velocity environment.

• BA/BSc degree or equivalent experience preferred. IMC qualification preferred, or willingness to obtain within six months.

• Responsible to ensure that all regulatory and legal requirements and BlackRock policy standards are met through leadership of the team , including achieving MIFID II Information Provider status.

• Demonstrated leadership capability, including coaching, mentoring, or managing junior sales professionals.

• Strong sales acumen with the confidence, credibility, and influencing skills needed to engage advisers and convert opportunities.

• Tech-fluency and proven integration of CRM technology in sales process, with the ability to learn, adopt, and champion portfolio analytics tools and digital sales processes.

• Highly organised, able to manage multiple priorities under pressure and adapt quickly to changing needs.

• Demonstrates being a “Student of the Market” with ability to learn various investment solutions within fixed income, derivatives, alts, equities, etc.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

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Are you looking for a new challenge in the automotive industry? Do you want to be part of a successful team that is passionate about delivering exceptional customer service? Look no further than Porsche Zentrum Hegau-Bodensee.

As a Leiter After Sales/Serviceleiter, you will be responsible for leading our after-sales team and ensuring that our customers receive the highest level of service. You will be the face of our dealership and will be responsible for representing our brand in the best possible light.

Your Responsibilities

• Lead and develop the after-sales team, including service, workshop, and parts departments
• Ensure that every customer issue is resolved efficiently, effectively, and to Porsche standards
• Oversee the entire after-sales process, including sales, service, and parts
• Analyze key performance indicators (KPIs) and make data-driven decisions to improve our performance
• Develop and implement strategies to increase customer satisfaction and loyalty
• Represent the dealership at external events and functions

Your Qualifications

• Bachelor's degree in a relevant field, such as automotive management or business administration
• Proven experience in a leadership role, preferably in the automotive industry
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Familiarity with MS Office and DMS systems

What We Offer

• Competitive salary and benefits package
• Opportunity to work with a successful and growing company
• Collaborative and dynamic work environment
• Professional development and training opportunities
• Recognition and rewards for outstanding performance
• Flexible working hours and remote work options

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

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You're an experienced people manager with a passion for technology, customers, and building high-performing teams. You have a proven track record of hiring, developing, and retaining Customer Success Managers, and you naturally think in terms of scalable systems, clear processes, and measurable outcomes.

About the Position

As Regional Manager, Customer Success (EMEA) at Constructor, you will be responsible for leading and scaling a high-performing Customer Success team across the EMEA region. Your team will help customers increase revenue by improving search and product discovery experiences across their websites and mobile apps through successful integration and ongoing optimisation of Constructor’s platform.

Your responsibilities will include:

• Leading, coaching, and developing a team of Customer Success Managers across EMEA
• Ensuring customers successfully go live and continue to see measurable value from Constructor’s product
• Driving high standards of customer experience, adoption, and engagement across the region
• Implementing and iterating on scalable processes and best practices to support team growth while improving service quality
• Building and maintaining strong executive relationships within customer organisations
• Reinforcing Constructor’s value proposition throughout the customer lifecycle, ensuring a seamless transition from sales to Customer Success
• Acting as an escalation point for complex customer challenges and leading from the front when hands-on customer engagement is required
• Enabling your team to navigate complex enterprise stakeholder environments, manage competing priorities, and align customers around shared goals
• Helping shape clear internal and external narratives around customer needs, priorities, and success criteria
• Partnering closely with Product and Engineering to prioritise customer-impacting work and manage engineering requests effectively
• Continuously identifying opportunities to improve onboarding, integrations, and ongoing optimisation to drive stronger customer outcomes

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Responsibilities

• Serve as a trusted advisor to business leaders on talent strategy, team development, and organisational effectiveness.
• Align HR initiatives with business goals, offering best practices and external insights.
• Support change management and leadership development efforts.
• Promote a positive work environment through proactive employee relations support.
• Guide conflict resolution and conduct investigations as needed.
• Drive employee engagement initiatives and provide coaching to managers and team members.
• Manage the annual performance review process and support goal-setting and feedback discussions.
• Coach leaders on addressing performance concerns and development planning.
• Assist with compensation planning and benefits administration, including open enrollment and leave management.
• Respond to employee inquiries and partner with Corporate Benefits for issue resolution.
• Ensure compliance with local labor laws and internal policies.
• Assist in the development and communication of HR policies and procedures.
• Maintain HRIS (Workday) data integrity and generate reports for audits and planning.
• Process job and personal changes and support payroll with attendance and data requests.
• Facilitate new hire orientation and offboarding processes.
• Ensure accurate and timely maintenance of personnel files and HR documentation.
• Partner with Corporate HR teams (Benefits, Training, Legal, Immigration) to support employee needs.
• Maintain internal HR resources, policies, and documentation (e.g., Confluence)

Requirements

• Must have experience in policy development and maintenance communication rollout.
• Proven track record of positively influencing teams and their leaders.
• Comfortable working in a dynamic, and constantly changing environment.
• Must have exceptional people skills and be able to interact with employees at all levels, as well as vendors and suppliers, in a professional and straightforward manner.
• Must be highly collaborative and able to work in a team-based environment.
• Expert Excel, PowerPoint, and HRIS system skills.
• Knowledge of employment law and HR best practices.
• Requires strong organisational and time management skills, close attention to detail and be able to effectively handle multiple priorities.
• Able to evaluate situations, identify options, and implement effective solutions quickly and efficiently.
• Must possess a thorough knowledge of administrative and office procedures.
• Must have excellent verbal and written communications skills and be able to communicate effectively across all levels of the organisation.
• Must be an effective listener, able to maintain focus extract necessary information and validate understanding of the information.
• Must have solid business acumen and understanding of a variety of functional areas within the business.
• Must be able to balance needs of people within the framework of business needs of company.

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Responsibilities

• Execute end-to-end design and take projects from requirements and rough sketches to polished prototypes, embeddable UI components and SDKs.
• Create cohesive UX flows that drive core business outcomes, specifically focusing on activation, onboarding, and first-session clarity.
• Collaborate on research and support product and data science teams in running usability tests, interpreting funnels, and using those insights to iterate on your designs.
• Take the winning patterns we’ve built for games and adapt them for new verticals.
• Utilize and expand our existing design system to ensure speed and consistency across all surfaces.
• Work side-by-side with engineers to ensure your designs are implemented to a high standard.
• Proactively find opportunities to smooth out friction points in the user journey.
• Use our products inside real games (starting with sim racing and Rocket League) to validate how your UI feels in a live gaming environment.
• Immerse yourself in the problem space to truly understand what the gamer needs.

Skills

• 3+ years of experience designing software products (B2C, B2B2C a plus)
• Proficiency in Figma and prototyping tools, including implementing AI in your workflow
• Interest in how data informs design. You are eager to learn how to balance qualitative research with quantitative insights.
• Understanding how to use components and styles to work efficiently, even if you aren't building the system from scratch.
• You are comfortable with ambiguity and fast changes. You are resourceful (perhaps leveraging AI in your own workflows) and don’t need a perfectly clear path to get started.
• You can explain your design rationale clearly to engineers and product managers.
• A genuine interest in gaming, AI, or coaching.

You WILL NOT enjoy this role if

• You don’t like to make judgment calls and iterate as you go.
• You prefer slow, methodical processes. We ship fast. If you struggle when requirements change mid-sprint, this will be stressful.
• You need a large team to hide behind. This is a high-ownership IC role. Even as a junior/mid-level designer, you are responsible for your output.
• You need step-by-step instructions. We will support you, but we expect you to propose solutions rather than waiting to be told exactly what to draw.

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You will be responsible for leading and growing the pre-sales team that partners with account executives to help those companies understand and deploy Anthropic's products, including Claude for Enterprise, Claude Code, and the API. This will include leveraging your technical skills and consultative sales experience to hire great people, establish processes for the team to scale, and represent Anthropic directly at strategic customer engagements.

You will hire, manage, and guide a team of pre-sales Solutions Architects by providing both technical guidance and career development. You will set goals for your team in collaboration with sales and other parts of the organisation that establish baseline expectations for performance.

You will act as a technical sponsor for high-value strategic customers and advise them on their overall AI adoption strategies or use case scoping and POC execution. You will partner closely with Industries sales leadership to identify new strategies to drive adoption of Anthropic products within specific verticals or horizontal use cases.

You will work with cross-functional teams like product and engineering to ensure Anthropic prioritises customer feedback or resolves blockers to adoption. You will travel to customer sites or conferences for executive-level sessions, technical workshops, and relationship building.

You will establish a shared vision for creating solutions that enable beneficial and safe AI in technology products. You will contribute to thought leadership through conference presentations, webinars, and technical content creation. You will stay current with emerging AI/ML trends and the competitive landscape.

You may be a good fit if you have 7+ years of experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role. You will have 3+ years of technical pre-sales management experience. You will have sold complex technical products to Fortune 500 companies, especially in verticals like financial services, healthcare life sciences, and retail.

You will have deep technical proficiency with enterprise AI use cases, API integrations, and LLM deployments. You will thrive in building and rapidly scaling teams and processes within ambiguous and fast-moving environments. You will have excellent communication, collaboration, and coaching abilities.

You will have strong executive presence and ability to foster deep relationships with technical leaders and engineering teams at Fortune 500 companies. You will have at least a high level familiarity with the architecture and operation of LLMs. You will have a passion for making powerful technology safe and societally beneficial.

You will stay up-to-date and informed by taking an active interest in emerging research and industry trends within AI.

Strong candidates may have experience in enterprise pre-sales leadership at scale, AI technical depth, and executive engagement. They may have multi-segment GTM experience and a proven track record adapting technical approaches across customer segments.

The annual compensation range for this role is $270,000 - $345,000 USD.

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Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the Interpretability team:

When you see what modern language models are capable of, do you wonder, 'How do these things work? How can we trust them?'

The Interpretability team's mission is to reverse engineer how trained models work, and Interpretability research is one of Anthropic's core research bets on AI safety. We believe that a mechanistic understanding is the most robust way to make advanced systems safe.

People mean many different things by 'interpretability'. We're focused on mechanistic interpretability, which aims to discover how neural network parameters map to meaningful algorithms. Some useful analogies might be to think of us as trying to do 'biology' or 'neuroscience' of neural networks, or as treating neural networks as binary computer programs we're trying to 'reverse engineer'.

About the role:

As a manager on the Interpretability team, you'll support a team of expert researchers and engineers who are trying to understand at a deep, mechanistic level, how modern large language models work internally.

Few things can accelerate this work more than great managers. Your work as manager will be critical in making sure that our fast-growing team is able to meet its ambitious safety research goals over the coming years. In this role, you will partner closely with an individual contributor research lead to drive the team's success, translating cutting-edge research ideas into tangible goals and overseeing their execution. You will manage team execution, careers and performance, facilitate relationships within and across teams, and drive the hiring pipeline.

Responsibilities:

• Partner with a research lead on direction, project planning and execution, hiring, and people development
• Set and maintain a high bar for execution speed and quality, including identifying improvements to processes that help the team operate effectively
• Coach and support team members to have more impact and develop in their careers
• Drive the team's recruiting efforts, including hiring planning, process improvements, and sourcing and closing
• Help identify and support opportunities for collaboration with other teams across Anthropic
• Communicate team updates and results to other teams and leadership
• Maintain a deep understanding of the team's technical work and its implications for AI safety

You may be a good fit if you:

• Are an experienced manager (minimum 2-5 years) with a track record of effectively leading highly technical research and/or engineering teams
• Have a background in machine learning, AI, or a related technical field
• Actively enjoy people management and are experienced with coaching and mentorship, performance evaluation, career development, and hiring for technical roles
• Have strong project management skills, including prioritization and cross-functional coordination and collaboration
• Have managed technical teams through periods of ambiguity and change
• Are a quick learner, capable of understanding and contributing to discussions on complex technical topics and are motivated to learn about our research
• Are a strong communicator

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We are seeking a highly experienced GTM Methodology Lead to own the global rollout, adoption, and scale of our core revenue methodologies, including MEDDPICC and Command of the Message (CoM), across Sales and Post-Sales at Synthesia.

Responsibilities

Methodology Ownership & Strategy

• Own the vision, strategy, and roadmap for MEDDPICC and Command of the Message adoption across global revenue teams.
• Develop and institutionalize a shared GTM language tailored specifically to Synthesia — aligning Sales, Post-Sales, and leadership around common definitions, inspection standards, and execution expectations.
• Define clear success metrics tied to pipeline quality, win rates, deal velocity, expansion, and forecast accuracy.
• Act as the internal authority on revenue methodology best practices.

Global Rollout & Enablement

• Design and deliver scalable training programs, workshops, and coaching sessions for both new hires and tenured team members across Sales and Post-Sales.
• Lead global rollouts across regions and segments, ensuring consistent execution standards.
• Develop certification frameworks and reinforcement programs to drive long-term behavioral adoption.
• Partner with the broader enablement team to embed MEDDPICC and Command of the Message into all onboarding and ongoing enablement initiatives.

Reinforcement & Operationalization

• Partner with RevOps to embed MEDDPICC and CoM into CRM workflows, deal reviews, QBRs, forecasting processes, and account planning.
• Standardize inspection frameworks and coaching guides for frontline managers.
• Ensure methodology principles extend beyond new logo acquisition into renewals, expansions, and strategic account growth.
• Drive consistency in deal strategy and inspection across the revenue organization.

Cross-Functional Alignment

• Collaborate with Product Marketing to align messaging, positioning, and value narratives with Command of the Message principles.
• Align with Customer Success leadership to embed qualification and value frameworks into post-sale motions.
• Act as a trusted advisor to senior revenue leaders on methodology adherence, performance impact, and revenue quality.

Measurement & Continuous Improvement

• Establish KPIs and dashboards to measure adoption, quality, and effectiveness.
• Conduct regular audits of deal quality and methodology application.
• Continuously refine training content, reinforcement strategies, and coaching programs based on performance insights.
• Drive ongoing iteration as the business scales.

Requirements

• 6–8+ years in revenue enablement, sales leadership, or GTM strategy roles within high-growth B2B SaaS organizations.
• Deep, hands-on expertise in MEDDPICC and Command of the Message, with proven experience leading enterprise-scale rollouts.
• Demonstrated success improving win rates, deal velocity, expansion performance, and forecast accuracy.
• Experience building and scaling a shared revenue language across cross-functional GTM teams.
• Proven ability to embed methodologies into CRM systems, operating rhythms, and inspection frameworks.
• Strong executive presence with the ability to influence senior stakeholders.
• Exceptional facilitation, coaching, and change management skills.
• Data-driven mindset with the ability to translate insights into actionable enablement strategies.

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Engineering Manager, Identity Infrastructure

Location

San Francisco

Employment Type

Full time

Department

Applied AI

Compensation

• $293K – $385K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

Identity is the foundation of trust in an AI-powered world. As people build a rich personal and organisational context in ChatGPT, they need systems that protect it, remember it, and let them share it securely across apps and agents. Without strong identity, context stays locked away or exposed. With it, AI becomes safe, personal, and truly useful, empowering users while keeping control firmly in their hands. Our team builds the trusted OpenAI account layer that connects people, enterprises, developers, and agents to OpenAI apps and the broader AI ecosystem. Our systems are the front door to OpenAI—held to an exceptionally high bar for availability, security, and latency—and are depended on by many internal teams.

About the Role

As an Engineering Manager, Identity Infrastructure, you will lead a team owning foundational identity services that must be highly reliable, secure, and fast under extreme load. You’ll set direction, grow and support the team, and partner closely across engineering and security to strengthen the platform that enables trusted access to OpenAI products.

We’re looking for people who combine strong infrastructure depth with people leadership—someone who can guide technical strategy, run reliable operations, and build a high-performing team delivering mission-critical systems.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

What You’ll Do:

• Build, lead, and develop a high-performing engineering team. Coach and mentor engineers and senior technical leads to increase their impact and support their growth.

• Define and own the technical strategy, roadmap, and execution for OpenAI’s core identity systems.

• Guide the architecture of distributed systems operating at massive scale, with high requirements for reliability, privacy, and performance.

• Partner closely with Product and Infrastructure teams to support new product needs and uphold high system standards.

• Ensure the team operates effectively, maintains strong engineering rigor, and consistently delivers against ambitious goals.

• Establish processes and a culture that enable fast learning, high trust, and responsible innovation.

• Lead the team responsible for the authentication stack and token exchange infrastructure, ensuring high availability, strong security posture, and low-latency performance.

• Own and improve request validation at the edge for logged-in users, delivering extremely high reliability and fast validation under high throughput.

• Oversee systems that enable secure access to user data, improving scalability, reliability, and access patterns for internal consumers across the company.

You might thrive in this role if you:

• Have 3+ years of experience managing high-performance engineering teams in fast-paced, rapidly shifting environments.

• Have 10+ years of experience building, scaling, and operating distributed systems at large scale.

• Care deeply about people leadership, coaching, and helping engineers achieve peak performance.

• Communicate clearly, think holistically, and make decisions grounded in both user needs and long-term sustainability.

• Have experience managing an infrastructure team and are effective at hiring, coaching, and developing engineers while maintaining strong operational excellence.

• Have deep experience building and operating high-scale backend systems, with a track record of improving reliability, latency, and security in production.

• Bring broad infrastructure expertise across the stack—from hardware and cluster management to services and storage layers.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of artificial general intelligence and work to align its development with human values. Our mission is to create a world where AI is a powerful tool for humanity, and we believe that this requires a multidisciplinary approach to research and development. We are committed to transparency and open communication, and we believe that sharing our knowledge and insights with the world is essential to advancing the field of AI. We are a team of researchers, engineers, and designers who are passionate about creating a future where AI is a force for good. We are based in San Francisco, California, and we are proud to be a part of the vibrant tech community in the Bay Area. We are committed to diversity, equity, and inclusion, and we believe that a diverse and inclusive team is essential to creating a better future for all. We are always looking for talented individuals who share our vision and values, and we encourage you to join our team and help us shape the future of AI.

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What you'll do

• Coaching: You will partner with employees and managers to provide candid, unbiased coaching and counsel to enhance manager effectiveness and improve personal and team capabilities to meet current and future business needs;
• Collaboration: Builds relationships and collaborates with internal partners, including business leaders, People Experience business partners and COE partners, to deliver simple and effective programs and people partnership for the business/region;

What you need

• Bachelor's degree in a relevant field combined with a minimum of 7 year's progressive experience as an HR business partner;
• Experience using data and data-driven insights to support the business;

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What you'll do

• Act as a trusted advisor to People Leaders across areas such as organisational design, culture transformation, and talent management.
• Proactively manage and resolve complex employee relations issues, including disciplinary, grievance, and dignity at work concerns.

What you need

• Bachelor's degree or equivalent experience in Human Resources, Business Administration, or a related field.
• CIPD qualification (or working towards completion).

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At Porsche Consulting, the person is at the center. We challenge and support you in line with your personal strengths and offer a respectful work environment with opportunities for personal development and a wide range of tasks.

Join us in setting new standards and apply now.

What you can expect:

Active shaping of the future of special vehicles and accompanying the transformation

Support of the top management of our clients in the development of strategies, concepts, and the implementation of forward-looking solutions along the entire value chain of the commercial vehicle industry

Implementation of various national and international consulting projects on strategic issues with a focus on corporate strategy, organization, and operations

Use the trust of our customers, take responsibility for far-reaching projects such as corporate strategy, reorganization, and global operations footprint

Continuous development of our consulting methods and tools

What characterizes you:

Successful completion of a university degree, ideally with a focus on engineering, business administration, business engineering, or a comparable degree with a focus on automotive

Relevant work experience at a leading vehicle manufacturer or supplier, preferably in the commercial vehicle sector, a start-up, or a management consulting firm

Knowledge in the areas of strategy, product management, operations, or development

Good analytical skills and conceptual thinking

An open, communicative, team-oriented, and empathetic personality

Great interest in trends and new technologies

Very good expression in German and English, further language skills are advantageous

High travel readiness in Germany and abroad

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