Account Director, Startups · OpenAI

Fri, 24 Apr 2026 12:20:53 GMT
Sales

OpenAI · London, UK · hybrid

We are seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform.

We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team's mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI's APIs, and provide access to OpenAI teams and expertise to support their growth.

This role is a mixture of technical understanding, vision, partnership, and strategy. You'll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models.

Key Responsibilities:

Scout and engage high-potential early-stage startups, building relationships with founders and leadership teams to drive new business opportunities and long-term growth.

Drive ecosystem development and market presence by organizing events, supporting conferences, and strengthening relationships across the startup, VC, and builder community.

Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan

Partner with solutions architects to drive successful technical engagements with startups, accelerating their product development process

Own a consumption revenue target & manage consumption revenue forecasts

Analyze key account metrics to create reports and provide insights to internal and external stakeholders

Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering

Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups

Closely monitor the industry landscape and startup landscape and contribute to corporate strategies

Support the recruitment and onboarding of other teammates

Support the development of company culture

Requirements:

6+ years as an investor, founder, operator, or go-to-market sales person within an early-stage startup or high-growth technology company, selling platform-as-a-service, cloud, or other API products

Experience working in or around the startup ecosystem

Supporting the growth and product development of fast-growing, high-performance companies

Working directly with C-level executives and startup founders

Communicating technical concepts to customers and internal stakeholders

Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence

Ideal Candidate:

Customer-centric

Passionate about artificial intelligence

Builder

Excited by new challenges

Strategist