{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/skill/cloud-native-applications"},"x-facet":{"type":"skill","slug":"cloud-native-applications","display":"Cloud Native Applications","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_64cc7147-8b9"},"title":"Sr. Manager, Technical Solutions","description":"<p>We are looking for a Senior Technical Solutions Manager to grow, lead and manage the Technical solutions engineers and support teams in India. The Senior Technical Solutions Manager is responsible for building and managing a regional team of technical experts focused on resolving highly complex and long-running support tickets raised by Databricks customers while overseeing the Support operations.</p>\n<p>Impact you will have:</p>\n<ul>\n<li>Build and manage a team of Technical Solution Engineers</li>\n<li>Provide coaching and mentorship to the engineers</li>\n<li>Identify and implement process improvements to meet or exceed regional performance KPIs.</li>\n<li>Establish training plans and subject matter expertise within the team.</li>\n<li>Drive support escalations and establish cross-functional collaboration to manage and resolve issues.</li>\n<li>Be a player-coach and provide technical leadership to the regional support team.</li>\n<li>Coordinate with Sales and field teams to address account-level concerns and drive adoption and usage of the Databricks platform.</li>\n<li>Define quarterly goals and track them to completion to drive team growth and personal development.</li>\n<li>Scale the organisation by developing processes and guidelines that promote operational efficiency</li>\n<li>Demonstrate a true sense of ownership and coordinate action items with engineering and escalation teams to achieve timely resolution of customer issues.</li>\n<li>Perform risk assessments and be a hands-on leader</li>\n</ul>\n<p>What we are looking for:</p>\n<ul>\n<li>Minimum 15 years of experience in the Tech Industry</li>\n<li>SaaS Support, building, testing, and maintaining</li>\n<li>Minimum 6+ years of managerial experience, leading a team of at least 6+ technical support engineers</li>\n<li>Proven experience working with cloud native applications/SaaS (AWS, Azure, GCP), big data platforms, or Apache Spark™ in a technical capacity</li>\n<li>Demonstrated experience in a customer-facing role managing a large regional team of technical support engineers.</li>\n<li>Excellent analytical and troubleshooting skills.</li>\n<li>Excellent customer facing, verbal and written communication skills</li>\n<li>A team-oriented attitude and a high degree of comfort working in a startup environment</li>\n<li>Hands-on experience in systems troubleshooting, networking, and Linux fundamentals, JVM troubleshooting, debugging of Java applications is preferred</li>\n</ul>\n<p>Benefits</p>\n<p>At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_64cc7147-8b9","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Databricks","sameAs":"https://databricks.com","logo":"https://logos.yubhub.co/databricks.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/databricks/jobs/8341135002","x-work-arrangement":"onsite","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["SaaS Support","Cloud Native Applications","Big Data Platforms","Apache Spark","Java","Linux","Networking"],"x-skills-preferred":[],"datePosted":"2026-04-18T15:55:50.362Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bengaluru, India"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"SaaS Support, Cloud Native Applications, Big Data Platforms, Apache Spark, Java, Linux, Networking"}]}