As part of the Cloud and Infrastructure team within Enterprise Operations, you will play a key role in ensuring the performance, scalability, and reliability of these systems to support various business units. This position may involve occasional travel to Shield AI locations.

Responsibilities:

Engineering:

• Manage and optimize multi-cloud infrastructure (Azure, AWS) for performance, reliability, and scalability.
• Support and optimize cloud and virtual machine environments, assisting with capacity planning, performance monitoring, security compliance, and vulnerability remediation.
• Assist in implementing and maintaining infrastructure systems, including servers, storage, backup solutions, and disaster recovery processes, for both public and private clouds.
• Continuously learn and adapt to emerging technologies and platforms, leveraging automation wherever possible.
• Author and produce the necessary documentation for engineered and maintained systems along with associated processes that supporting teams can leverage.
• Assist in researching, recommending, and developing innovative solutions for complex requirements and issue resolution.
• Collaborate cross-functionally with AI, DevOps, and Security teams to ensure compliance, observability, and resilience in mission-critical environments.
• Participate in Agile methodologies and sound engineering principles.

Operations and Support:

• Perform daily system monitoring, verifying the integrity and availability of all server resources, systems and key processes, reviewing system and application logs.
• Support system maintenance and upgrades, including OS patching, software configuration, hardware updates, and performance tuning to ensure optimal cloud infrastructure performance.
• Provide escalated support for operational issues possibly during and after normal business hours for systems, workloads, and Kubernetes AI infrastructure.
• Analyze, troubleshoot and resolve system infrastructure and software issues.
• Ability to participate in on-call, emergency, or maintenance roles

Requirements:

• Bachelor’s degree in Computer Science or related field, or equivalent experience (4+ years) plus an engineer level certification, Azure/AWS Associate, or another similar level certification.
• 4 years’ experience supporting applications and systems in a production environment in high-availability, mission-critical, or defense-grade environments preferred.
• Comfortable with operational efficiencies utilizing Infrastructure as Code (IaC) solutions (e.g., Terraform, Ansible).
• Strong understanding of networking concepts (VPCs, VPNs, subnets, routing, firewalls).
• Experience in automating repetitive tasks using scripting languages such as PowerShell, Python, or Bash.
• Experience with deployment and systems administration of at least one type of Linux distribution (i.e. RHEL, Ubuntu)
• Experience with concepts of Microsoft Windows Server administration, Azure and Active Directory environments
• Possesses organizational skills, with a process-oriented mindset, attention to detail, and effective verbal and written communication abilities.
• Ability to work independently to accomplish assigned tasks.
• Solution-oriented, constructive approach to problem-solving.

Preferred Qualifications:

• Experience deploying and maintaining workloads in Azure public cloud environments.
• Hands-on experience with containerization and Kubernetes-based workloads.
• Strong understanding of virtualization and private cloud platforms (e.g., VMware, Hyper-V, KVM).
• Background in DevOps, Site Reliability Engineering (SRE), or cloud infrastructure roles.
• Proficiency with configuration management and automation tools (e.g., Ansible, Chef, Puppet, Terraform).
• Experience building and optimizing CI/CD pipelines.

Salary and Benefits:

• $110,000 - $170,000 a year
• Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity
• Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

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Key Responsibilities

• Plan, deploy, and support Azure Windows Virtual Desktop (WVD) implementations
• Scale Sets, host pool management, and automation
• Azure AD SSO for cloud applications and API scripting
• Azure migration from On-Prem/Cloud to Azure Platform
• AD Connect support and troubleshooting
• Automation using Azure blueprints and ARM templates
• Support Azure Architecture (IaaS & PaaS)
• Experience of ARM (Azure) and strong PowerShell Scripting using a GIT repository

Requirements

• 5+ years of experience in a similar role
• Cloud Engineer, IT Administrator, Systems Engineer
• Scripting (PowerShell, Azure CLI)
• Custom monitors, Runbook Automation, Log analytics
• A strong understanding of the Azure & Office 365 ecosystem
• Hands-on experience of ARM (Azure) Templates / JSON
• Azure Solutions Architect certification desirable (AZ-303; AZ-304, AZ-104)
• Azure Active Directory Domain Services
• Azure server-less architecture
• Proven experience in Azure Storage, Networking, Security, and Management and Hybrid Cloud
• Experience managing: Amazon AWS, Azure, Google Cloud an advantage

Benefits

• Bonus Scheme
• BUPA Healthcare Scheme
• Life Assurance (3 x salary)
• Group Pension Scheme

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Key Responsibilities:

• Overall administration and management of growing hybrid and pure cloud solutions
• Plan, deploy & support Azure Windows Desktop Services (WDS) implementations
• Mobile Device Management - InTune policy management
• Azure migration from On-Prem/Cloud to Azure Platform, Microsoft SQL
• Build, deploy and support technologies for an Azure platform
• Automation of Azure infrastructure
• Support Azure Architecture (IaaS & PaaS)
• In depth experience of ARM and PowerShell Scripting using a GIT repository
• Azure tenancy and subscription management
• Creation of auto-remediate scripting for cloud resources
• Demonstrate optimization techniques and strategy
• Creation of YAML pipelines with Azure DevOps
• Creation and enforcement of security policies to CIS standards
• Assist regional teams in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team
• Provide detailed specifications for proposed solutions including materials, mockups and time necessary
• Mentor and train other engineers throughout the company and seek to continually improve processes companywide
• Work alongside project management teams to successfully monitor progress and complete implementation

Requirements:

• 5+ years experience in a similar role
• Cloud Engineer, IT Administrator, Systems Engineer
• Scripting (PowerShell, Azure CLI)
• A strong understanding of the Azure & Office 365 ecosystem
• Hands on experience of ARM Templates / JSON
• Azure data protection and security architecture/features
• Azure Administrator certification (e.g. AZ-104, AZ-400; AZ-303; AZ-304) is required
• Disaster Recovery / High Availability technologies
• Azure DevOps
• Azure Active Directory
• Azure server-less architecture
• Experience managing: Amazon AWS, Azure, Google Cloud an advantage

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What you'll do

Technical Leadership & Architecture

• Lead technical direction for the Core Platform track, including feature enhancements and system upgrades across a distributed team.
• Partner with Product Owners and stakeholders to gather requirements, translate them into technical designs, and define clear API interfaces and integration contracts.

What you need

• Strong hands-on experience building Java microservices
• Solid understanding of distributed systems and resilient design patterns.

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