You will also review, implement, and continuously improve cloud identity and access policies (IAM, Okta, Opal) to align with Databricks security standards and audit requirements.

Additionally, you will build and maintain reliable, observable automation and tooling to apply cloud changes (roles, policies, accounts, networking) safely and repeatedly.

You will treat operational and security issues as software problems: eliminate toil, drive root-cause analysis, and codify fixes into infrastructure and tooling.

You will own and improve security and audit logging data pipelines from cloud providers into our internal systems, ensuring timely, accurate data for detection, investigations, and audits.

You will partner with Security, Compliance, and Audit teams to provide evidence, clarifications, and policy updates that keep our environments aligned with evolving standards.

You will operate and improve specialized, highly regulated environments (e.g., FedRAMP / GovCloud) including release management, patching cadences, and supporting secure access workflows (e.g., SAW).

You will ensure high availability and resiliency for critical security and access infrastructure across these environments.

You will participate in a 24x7 on-call rotation for high-severity incidents impacting cloud accounts, IAM, or security data pipelines.

You will act as a key partner to product engineering, security engineering, and field teams during incidents to restore service and harden systems for the future.

To be successful in this role, you will need to have a strong background in cloud and infrastructure expertise, specifically with AWS, Azure, or GCP, and experience with infrastructure-as-code and automation.

You will also need to have a proven track record of working in or with security-sensitive or regulated environments and translating requirements into concrete technical controls.

You will need to have demonstrated success running high-availability, security-critical services, including on-call responsibilities and incident management.

You will need to have strong debugging and problem-solving skills across distributed systems, with the ability to navigate ambiguous issues spanning multiple teams and platforms.

If you have experience with Okta, Opal, or similar identity/access tooling, background operating secure admin workstations (SAW) or comparable hardened access patterns, and experience migrating cloud accounts or subscriptions during M&A or large-scale reorganizations, that would be a bonus.

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You'll focus on large, complex enterprise accounts, guiding customers through modernisation and DevSecOps transformations while driving pipeline generation that translates into measurable Net ARR and long-term expansion.

In this role, you'll use your understanding of the software development lifecycle, including continuous integration and continuous delivery (CI/CD) automation, secure development practices, and infrastructure modernisation, to connect customer stakeholders with GitLab's field organisation so GitLab is seen as a trusted, long-term partner across the full sales cycle.

Some examples of our projects include building and growing a territory plan focused on large, high-growth digital native organisations, from new logo prospecting through long-term account expansion on GitLab's AI-powered DevSecOps platform.

Key responsibilities:

• Lead and grow GitLab's largest and most strategic Digital Native prospects and customers across your territory, focusing on organisations building modern software products at scale

• Drive the full enterprise sales cycle, from prospecting and pipeline generation through qualification, evaluation, negotiation, and close within large, complex Digital Native accounts

• Provide hands-on account leadership and direction throughout the pre- and post-sales process to ensure a smooth customer experience and strong adoption of GitLab's AI-powered DevSecOps platform

• Partner closely with Sales Development Representatives, Solutions Architects, Customer Success, and strategic channel partners to generate qualified opportunities, co-sell, and execute account strategies that drive new business and expansion within Digital Native organisations

• Develop and maintain detailed account plans for priority Digital Native customers, including opportunity mapping, stakeholder alignment, and multi-threaded engagement across engineering, security, platform, and business leaders

• Coordinate and facilitate the involvement of cross-functional GitLab team members, including sales leadership, marketing, product, and support, to progress opportunities and deliver an excellent customer experience

• Prepare activity and forecast reports, contribute to forecasting and pipeline reviews, and share root cause analysis and lessons learned from wins and losses with account managers, marketing, and technical teams

• Act as the voice of the customer by contributing product ideas to our public issue tracker, preparing and delivering customer-facing and internal presentations, quotes, proposals, and formal sales documents that address Digital Native business challenges and clearly communicate long-term value and outcomes

What you'll bring:

• Deep experience driving complex B2B software sales cycles with enterprise customers, ideally in DevSecOps, software development tools, or adjacent SaaS solutions that support the software development lifecycle

• Ability to prospect, build pipeline, and close new business while expanding strategic relationships within large digital native accounts across your territory

• Strong understanding of modern software delivery, including continuous integration and continuous delivery (CI/CD), secure development practices, and cloud and infrastructure modernization, with the ability to connect platform capabilities to customer outcomes

• Proven ability to navigate and influence complex organisations, building trusted relationships with senior stakeholders across engineering, security, operations, and business teams

• Experience creating and executing account plans for priority accounts, including opportunity mapping, multi-threaded engagement, and disciplined deal and account management

• Effective communication and interpersonal skills, including comfort leading customer presentations, negotiations, and executive-level conversations and coordinating internal resources to move opportunities forward

• Capacity to work autonomously and asynchronously in a fully remote environment while staying aligned to shared goals, processes, and forecasting expectations across the broader GitLab team

• Familiarity with forecasting, pipeline hygiene, and reporting, including sharing learnings from wins and losses to improve repeatable sales motions

How GitLab Supports Full-Time Employees:

• Benefits to support your health, finances, and well-being

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental leave

• Home office support

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Product Marketing Manager, Platform

Location

Remote - US

Employment Type

Full time

Location Type

Remote

Department

Marketing

Compensation

• $227K – $415K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

About the Team

Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence. With that aim in mind, we are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst our core audiences. We take a data-driven approach to understand our customers' needs and challenges, ensuring that their voices are reflected in product development and messaging. We then partner closely with Product, Engineering, Research, Comms, and Design teams to create a cohesive customer experience across all our channels. Our focus extends beyond just promoting product features; we aim to provide valuable insights and resources that help our users make the most out of AI technologies.

About the Role

We’re looking for a senior, builder-minded Product Marketing leader to help establish and define OpenAI’s platform business. OpenAI’s B2B strategy is centered on becoming the intelligence layer inside the enterprise — embedded across workflows, systems, and decision-making. This role sits at the forefront of that effort.

This is a large, open-ended role focused on market creation. This role will help shape an emerging product area and define our go-to-market approach. You will work in close partnership with Product and Sales to determine how this product is positioned, how it goes to market, how we drive adoption and usage, and how we differentiate in a competitive enterprise landscape. This is an opportunity to build, own, and scale an enterprise GTM strategy end to end.

This role will ideally be based in San Francisco, CA, with a hybrid schedule of three days per week in the office, or Remote West Coast, US, with frequent travel.

In this role you will:

• Help establish a new enterprise market for OpenAI: Define the category, narrative, and value proposition for OpenAI as the intelligence layer inside the enterprise.

• Own end-to-end product marketing for a net-new business: From early product definition through launch, adoption, usage, and expansion.

• Partner deeply with Product to shape strategy and roadmap: Translate customer needs, market insight, and competitive context into clear product and packaging guidance.

• Define GTM strategy in tandem with Sales: Determine target segments, buyer personas, sales motions, and messaging that support early traction and long-term scale.

• Differentiate OpenAI in a competitive enterprise landscape: Articulate how OpenAI’s approach compares to and competes with cloud and infrastructure providers.

• Figure out segmentation, adoption, and usage strategy: Identify who we sell to, how customers get started, how they realize value, and how usage grows over time.

• Build the foundation from scratch: Create core narratives, positioning, sales enablement, launch frameworks, and internal alignment for a business that is just getting started.

• Operate as an owner: Take accountability for how this product shows up in the market and how it succeeds commercially.

You might thrive in this role if you:

• Have 15+ years of experience in product marketing, GTM, or related roles in enterprise, B2B, or platform businesses.

• Are excited by white space and ambiguity and want to build something new from the ground up.

• Have experience helping define or launch net-new products, platforms, or categories, ideally alongside sales teams.

• Enjoy working without a fully defined playbook and are motivated by ownership and impact.

• Can translate complex technology into clear, differentiated enterprise value narratives.

• Think holistically about market creation, segmentation, adoption, usage, and competition.

• Are a strong cross-functional partner to Product and Sales.

• Balance strategic thinking with

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