Responsibilities:

Manage patient flow: Facilitate transitions between reception, exam rooms, and check-out, ensuring seamless care. Assist with clinical tasks: Take vitals, gather patient history, triage, and assist with clinical procedures. Support patient follow-up: Ensure records are updated, review test results with providers, and communicate with patients as needed. Coordinate care: Manage patient medication prior authorisations, and assist with outgoing referrals and scheduling. Perform administrative tasks: Support scheduling, patient check-in/out, insurance verification, and other administrative needs when needed. Collaborate with the care team: Work closely with both clinical and front-desk staff to maintain smooth operations. Maintain exam rooms: Ensure supplies are stocked, and rooms are ready for patient care. Provide compassionate care: Adhere to knownwell's mission of providing inclusive, non-judgmental care to all patients, regardless of size, background, or health status. Virtual care: May support virtual patient care needs as part of our hybrid care model, including remote check-in and clinician support when needed.

Requirements:

High school diploma or equivalent; Medical Assistant certification preferred. At least 1-2 years of experience in a healthcare setting, preferably in primary care, specialty care, metabolic health, or weight management. Experience with prior authorisations and referrals is a strong plus. Strong organisational skills and attention to detail. Excellent communication and interpersonal skills. Familiarity with electronic medical records (EMR) systems (Athena experience preferred). Ability to manage multiple tasks efficiently in a fast-paced environment. A team player with a passion for inclusive, compassionate care.

Additional Information

Pay & Perks: On-site Opportunity Medical, dental, and vision insurance 401K retirement plan with company match Up to 20 days of PTO per year + company holidays Up to 14 weeks of parental leave (12 for non-birthing parents)

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We are seeking a skilled and adaptable nurse to work within the plant setting to provide high-quality healthcare services. This role involves assisting physicians in administering treatments, physical examinations, diagnostic tests, and basic medical care functions with diligence, accuracy, and compliance with regulations.

Responsibilities

What you'll do...

• Provide health services and administer surveillance evaluations to company employees, recording observations, assessments, and treatments in accordance with company policy.
• Perform routine nursing tasks associated with medical screenings, tests, and clinical procedures. Collect appropriate samples and specimens from patients, and perform hearing and vision screening following clinical protocols.
• Monitor patient vitals, behaviors, and assist in medical emergencies that may occur on company premises such as accidents, injuries, sudden illnesses, etc. Follow established policies and procedures, identify roadblocks, and effectively communicate issues to the medical team's attention.
• Provide patient-centered care with empathy, kindness, and professionalism. Communicate health screening results, communicate physical rehabilitation programs information to patients requiring treatment, and assist with medication administration while managing medication protocols.
• Maintain accurate and confidential records, ensuring compliance with regulatory developments and infection control protocols.
• Support emergency procedures preparation and adherence to infection control practices.
• Maintain an understanding of all relevant regulatory developments defining patient privacy and medical record confidentiality, infection control protocols to prevent the spread of infectious diseases, accreditation Standards, etc.
• Work all shifts as needed, weekends as needed

This position...

• Involves occasional lifting of 10 to 25 pounds, frequent walking and standing, and sedentary work. Occasional work in areas with moderate noise levels and exposure to varying temperatures.

Qualifications

You'll have...

• Associate's Degree in nursing
• 2+ years of experience in areas such as clinical occupational health nursing, urgent care, critical care, emergency room, or adult medical/surgical nursing
• Registered Nurse (RN)
• Unrestricted state licensure in the state of practice
• Basic Life Support (BLS) Certification

Even better, you may have...

• Bachelor's Degree in Nursing
• Certified Occupational Health Nurse

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

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